외관

라마다 바이 윈덤 스테이츠빌 여행 후기

3 out of 5
라마다 바이 윈덤 스테이츠빌
1215 Garner Bagnal I77 Exit 49, Statesville, NC

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 1268개 이용 후기 중 647개" "
평점 8 - 좋아요. 1268개 이용 후기 중 363개" "
평점 6 - 괜찮아요. 1268개 이용 후기 중 129개" "
평점 4 - 별로예요. 1268개 이용 후기 중 74개" "
평점 2 - 너무 별로예요. 1268개 이용 후기 중 55개" "

8.6/10

청결 상태

8.8/10

직원 및 서비스

8.0/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

10/10 - 훌륭해요

Marianne

가족 여행
Updated nicely..restaurant staff was very friendly
2024년 4월에 1박 숙박함

6/10 - 괜찮아요

Iain

연인과의 여행
별로예요: 편의 시설/서비스
It was ‘OK’
2024년 4월에 1박 숙박함

8/10 - 좋아요

jacques 님, quebec

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Correct for a one night stay.
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Guy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Tout est parfait
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Stephen

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
nice place
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 19일
Thank you for choosing to stay at Ramada Statesville, NC, and for your kind words. We are thrilled to hear that you found our hotel to be a nice place during your visit.Providing a comfortable and welcoming environment for our guests is our top priority, and we're glad to hear that we met your expectations.We appreciate your feedback and hope to have the pleasure of welcoming you back to Ramada Statesville in the future.

6/10 - 괜찮아요

Stanley

2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 19일
Thank you for choosing to stay at Ramada Statesville, NC, and for sharing your feedback with us. We appreciate your honest rating and would love to hear more about your experience to see how we can improve.Please feel free to reach out to us with any specific feedback or suggestions you may have. Your input is valuable to us as we strive to provide the best possible experience for all our guests.Thank you once again for staying with us, and we hope to have the opportunity to welcome you back in the future and improve upon your experience.

8/10 - 좋아요

Marilyn 님, auburn

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Easy access to the interstate. Clean rooms, ample towels,dining on site
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 19일
Thank you for choosing to stay at Ramada Statesville, NC, and for your fantastic rating! We are thrilled to hear that you had such a wonderful experience during your visit.Providing exceptional service and a comfortable stay for all our guests is our top priority, and we're delighted that we exceeded your expectations.We appreciate your kind words and hope to have the pleasure of welcoming you back to Ramada Statesville in the future.

6/10 - 괜찮아요

Debra

아이를 동반한 가족 여행
좋아요: 편의 시설/서비스
별로예요: 청결 상태
Mom
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 19일
Thank you for choosing to stay at Ramada Statesville, NC, and for your kind words. We are thrilled to hear that you found our hotel to be a nice place during your visit.Providing a comfortable and welcoming environment for our guests is our top priority, and we're glad to hear that we met your expectations.We appreciate your feedback and hope to have the pleasure of welcoming you back to Ramada Statesville in the future.

6/10 - 괜찮아요

Jacqueline

연인과의 여행, 반려동물 동반 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The train line was a surprise and noisy!
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 19일
Thank you for choosing to stay at Ramada Statesville, NC, and for sharing your feedback with us. We appreciate your honest rating and would love to hear more about your experience to see how we can improve.Please feel free to reach out to us with any specific feedback or suggestions you may have. Your input is valuable to us as we strive to provide the best possible experience for all our guests.Thank you once again for staying with us, and we hope to have the opportunity to welcome you back in the future and improve upon your experience.

10/10 - 훌륭해요

Phil

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Right off the highway yet quiet, Comfortable king bed.
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 12일
Thank you for your positive review of Ramada Statesville. We're thrilled to hear that you found our hotel to be conveniently located right off the highway yet quiet, and that you enjoyed the comfort of the king bed.Your comfort and satisfaction are our top priorities, and we're delighted that we met your expectations. We look forward to welcoming you back for another comfortable stay in the future.

10/10 - 훌륭해요

William

좋아요: 청결 상태, 직원 및 서비스
Good better best this is good!
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 12일
Thank you for your positive feedback! We're delighted to hear that you had a good experience at Ramada Statesville.We strive to provide the best possible experience for all our guests, and we're glad that we met your expectations.We look forward to welcoming you back for an even better stay in the future.

10/10 - 훌륭해요

Jocelyne

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Le service à la réception
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 12일
Nous vous remercions pour votre excellent commentaire sur le service à la réception au Ramada Statesville. Nous sommes ravis d'apprendre que vous avez trouvé notre équipe de réception efficace et agréable, et nous vous remercions pour votre note parfaite de 5/5.Votre satisfaction est notre priorité absolue, et nous sommes ravis d'avoir répondu à vos attentes. Nous espérons avoir le plaisir de vous accueillir à nouveau pour un séjour tout aussi agréable à l'avenir.

6/10 - 괜찮아요

Paul

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Comfortable bed. Good breakfast. Did not like: carpet in room, with my bare feet, felt dirty. Did not like: ceramic floors in lobby and eating area: your shoes stick to floor and make a suction sound. Perhaps the floors need an extra rinse? Did not like: the bright red doors for the rooms: too garish!
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 12일
Thank you for sharing your feedback about your recent stay at Ramada Statesville. We're glad to hear that you found the bed comfortable and enjoyed the breakfast.We apologize for any inconvenience caused by the carpet in your room feeling dirty. We will address this with our housekeeping team to ensure that all rooms are thoroughly cleaned and maintained to our high standards.Regarding the ceramic floors in the lobby and eating area, we apologize for the sticky feeling. We will look into additional cleaning methods to ensure that the floors are properly rinsed and do not cause discomfort to our guests.We're sorry to hear that you found the bright red doors for the rooms garish. We appreciate your feedback and will take it into consideration for future updates to our facilities.We hope to have the opportunity to welcome you back for a more enjoyable stay in the future.

10/10 - 훌륭해요

Ryan

Y
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 12일
Thank you for your positive review of Ramada Statesville. We're delighted to hear that you had a good experience and that you would choose to stay with us again.We look forward to welcoming you back for another great stay in the future.

10/10 - 훌륭해요

Pierrick

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good place. I would go back
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 12일
Thank you for your positive review of Ramada Statesville. We're delighted to hear that you had a good experience and that you would choose to stay with us again.We look forward to welcoming you back for another great stay in the future.

10/10 - 훌륭해요

Norm

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
On site restaurant; inexpensive and good food
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 12일
Thank you for your positive feedback regarding the on-site restaurant at Ramada Statesville. We're delighted to hear that you enjoyed the food and found it to be both inexpensive and of good quality.We strive to provide our guests with a satisfying dining experience, and we're thrilled that you found value in our offerings.We look forward to welcoming you back for another enjoyable stay and delicious meals in the future.

8/10 - 좋아요

Jane

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 12일
Thank you for your feedback and for choosing to stay at Ramada Statesville. We're glad to hear that you had a satisfactory experience overall, earning us a 4 out of 5 rating.If there are any specific areas where we can improve to make your next visit more enjoyable, please let us know. Your feedback is valuable to us as we strive to provide the best possible experience for our guests.We hope to have the opportunity to welcome you back for a more pleasant stay in the future.

10/10 - 훌륭해요

Chrisandra

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was reasonable for a good night's sleep. Unfortunately there was trash on the hill next to parking. It's unfortunate people can't seem to use the trash can.
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 5일
Thank you for sharing your feedback following your recent stay at Ramada Statesville, NC. We appreciate your kind words regarding the comfort of your stay, but we regret to hear about the issue you encountered with trash near the parking area.Maintaining a clean and pleasant environment for our guests is a top priority for us, and we apologize for any inconvenience caused by the presence of trash near the parking area. We share your disappointment that some individuals did not use the provided trash cans appropriately, and we will take immediate action to address this issue and ensure that our property remains clean and tidy for all guests.Your feedback is invaluable to us, and we thank you for bringing this matter to our attention. We hope that this isolated incident did not overshadow your overall experience, and we assure you that we will take steps to prevent similar occurrences in the future.Once again, we apologize for any inconvenience caused, and we appreciate your understanding and patience. If there's anything else we can do to make amends or if you have any further concerns, please don't hesitate to reach out to us directly.We hope to have the opportunity to welcome you back in the future and provide you with an even more enjoyable stay.

10/10 - 훌륭해요

Seth

2024년 4월에 1박 숙박함

8/10 - 좋아요

Tim

연인과의 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Got in late evening . Courteous, clean and good breakfast.
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 5일
Thank you for choosing to stay at Ramada Statesville, NC, and for sharing your feedback with us. We appreciate your kind words regarding your late evening arrival experience.We're delighted to hear that you found our team courteous and our facilities clean upon your arrival. Ensuring a welcoming and pleasant environment for our guests, regardless of the time of arrival, is important to us, and we're glad that we met your expectations in this regard.Additionally, we're pleased to hear that you enjoyed our breakfast offerings. Providing a satisfying breakfast experience is a priority for us, and we're glad that you found it to be good.Once again, thank you for your feedback and for choosing Ramada Statesville, NC. We hope to have the pleasure of welcoming you back in the future for another enjoyable stay. If there's anything else we can do to make your next stay even more comfortable and memorable, please don't hesitate to let us know.

8/10 - 좋아요

Henryk

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very clean, peaceful and great staff! All-around comfortable and a pleasure to stay at
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 5일
Thank you so much for your wonderful feedback regarding your recent stay at Ramada Statesville, NC! We are thrilled to hear that you had such a positive experience and that you found our hotel to be very clean, peaceful, and with a great staff.Ensuring a clean and peaceful environment for our guests is a top priority, and we're delighted that we succeeded in providing you with a comfortable and enjoyable stay. Your kind words regarding our staff will be shared with the entire team, as they work tirelessly to ensure that every guest feels welcomed and taken care of.We are grateful for your appreciation of our efforts, and we are honored to have had the opportunity to host you. Your satisfaction is incredibly important to us, and we look forward to welcoming you back for another memorable stay in the future.If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We're here to ensure that your time with us is nothing short of exceptional.

10/10 - 훌륭해요

Toula

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 5일
Thank you for choosing to stay at Ramada Statesville, NC, and for sharing your feedback with us. We are thrilled to learn that you had a fantastic experience during your recent stay, as evidenced by your perfect rating of 5/5.Your satisfaction is our top priority, and we are delighted that we were able to meet and exceed your expectations. Providing a memorable and enjoyable experience for our guests is what we strive for, and we're thrilled that we succeeded in doing so during your stay.We truly appreciate your kind words and your recognition of our efforts. Your perfect rating is a testament to the dedication and hard work of our team members, who go above and beyond to ensure that every guest has a wonderful stay.We hope to have the pleasure of welcoming you back to Ramada Statesville, NC, in the future for another exceptional experience. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We're here to make your time with us as perfect as possible.

10/10 - 훌륭해요

Babette 님, Dike

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice clean and comfortable accomodations. Good breakfast, eggs and grits.
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 5일
Thank you for choosing Ramada Statesville, NC, for your recent stay, and for sharing your positive feedback with us. We are thrilled to hear that you enjoyed your accommodations and breakfast experience.Ensuring that our guests have a comfortable and enjoyable stay is our top priority, and we're delighted to know that you found your accommodations to be nice, clean, and comfortable. Your satisfaction means the world to us, and we're pleased to hear that you also enjoyed our breakfast offerings, including the eggs and grits.We truly appreciate your kind words and hope to have the pleasure of welcoming you back to Ramada Statesville, NC, in the future. If there's anything else we can do to make your next stay even more memorable, please don't hesitate to let us know. We're here to ensure that your time with us is nothing short of exceptional.

8/10 - 좋아요

Kenneth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
A
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 5일
Thank you for your rating and feedback. We appreciate your time and perspective. If there are any areas where we can improve and earn a perfect score next time, please feel free to let us know. We hope to welcome you back for an even better experience in the future. If there's anything we can assist you with in the meantime, please don't hesitate to reach out.

10/10 - 훌륭해요

Tasha

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Large property, close to wonderful local eateries
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 5일
Thank you for sharing your feedback! We're thrilled to hear that you enjoyed our large property and the convenience of being close to wonderful local eateries. Providing our guests with easy access to local attractions and dining options is important to us, and we're glad that you found our location convenient. If you have any recommendations for other guests or if there's anything else we can do to enhance your experience further, please let us know. We appreciate your patronage and look forward to welcoming you back to Ramada Statesville, NC in the future!

10/10 - 훌륭해요

Carole

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Propreté
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 5일
Merci de votre commentaire sur la propreté. Nous sommes ravis d'apprendre que vous avez trouvé notre établissement propre et bien entretenu. L'hygiène est une priorité absolue pour nous et nous nous efforçons de maintenir des normes élevées de propreté dans tout l'établissement. Votre satisfaction est très importante pour nous, et nous vous remercions d'avoir pris le temps de partager votre expérience. Si vous avez des suggestions pour améliorer encore notre propreté ou si vous avez d'autres commentaires à partager, n'hésitez pas à nous le faire savoir. Nous sommes impatients de vous accueillir à nouveau au Ramada Statesville, NC.

10/10 - 훌륭해요

Peter 님, Fredericton

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our usual stop-over en route and returning to Florida from Atlantic Canada.
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 5일
Thank you very much for your perfect rating and for making Ramada Statesville, NC your usual stop-over during your travels between Atlantic Canada and Florida. We're honored to be your preferred choice, and we're thrilled to know that we consistently meet your expectations. Providing a comfortable and welcoming experience for our guests is our top priority, and we're grateful for your continued trust and loyalty. We look forward to welcoming you back on your next journey, and if there's anything we can do to make your stays even better, please don't hesitate to let us know. Safe travels, and we'll see you soon!

10/10 - 훌륭해요

Jaclyn

2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 19일
Thank you for choosing to stay at Ramada Statesville, NC, and for your fantastic rating! We are thrilled to hear that you had such a wonderful experience during your visit.Providing exceptional service and a comfortable stay for all our guests is our top priority, and we're delighted that we exceeded your expectations.We appreciate your kind words and hope to have the pleasure of welcoming you back to Ramada Statesville in the future.

10/10 - 훌륭해요

Connie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a hard time finding the hotel. Thanks to Maria, she talked us through traffic and led us to the hotel. Address on the web should include N-E-S-W directions. GPS did not recognize Garner Bagal Blvd at all. Otherwise, everything was great.
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 5일
Thank you for sharing your experience, and we're delighted to hear that Maria was able to assist you and guide you to the hotel. We apologize for any inconvenience you experienced in finding us. Your suggestion regarding providing N-E-S-W directions on our website is valuable, and we will definitely take it into consideration to improve the accessibility of our location for future guests. We're glad that despite the initial challenge, everything else about your stay was great. If you have any further feedback or if there's anything else we can do to enhance your experience next time, please don't hesitate to let us know. We appreciate your patronage and look forward to welcoming you back to Ramada Statesville, NC in the future!

10/10 - 훌륭해요

Murray

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 5일
Thank you for your rating and feedback. We appreciate your time and perspective. If there are any areas where we can improve and earn a perfect score next time, please feel free to let us know. We hope to welcome you back for an even better experience in the future. If there's anything we can assist you with in the meantime, please don't hesitate to reach out.

10/10 - 훌륭해요

Lorraine

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Near train tracks - room noisy
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 27일
Thank you for sharing your feedback about your stay at Ramada Statesville. We apologize for any inconvenience caused by the noise from the nearby train tracks. We understand that a peaceful environment is important for a comfortable stay.We will share your feedback with our staff and explore ways to minimize the impact of the train noise on our guests' experience. Your input is valuable to us as we strive to improve our services.We hope to have the opportunity to welcome you back and provide you with a more peaceful stay.

8/10 - 좋아요

Gregory

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
There is no elevator at this property. It is well maintained , clean and very close to the Highway.
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 27일
Thank you for sharing your experience at Ramada Statesville. We appreciate your feedback regarding the lack of an elevator and are glad to hear that you found our property well-maintained, clean, and conveniently located close to the highway.We apologize for any inconvenience caused by the absence of an elevator. We strive to provide a comfortable stay for all our guests and will use your feedback to improve our services.We hope to welcome you back for another pleasant stay in the future.

10/10 - 훌륭해요

Paul

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean,safe, well maintained
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 27일
Thank you for your positive review of Ramada Statesville. We are thrilled to hear that you found our hotel to be clean, safe, and well-maintained. Providing a comfortable and secure environment for our guests is our top priority, and we are delighted that we met your expectations.We hope to have the pleasure of welcoming you back for another enjoyable stay.

10/10 - 훌륭해요

Wilson

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place to overnight when on the road
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 27일
Thank you for your review of Ramada Statesville. We're thrilled to hear that our hotel provided a great place for you to overnight while on the road.We strive to offer a comfortable and convenient stay for all our guests, and we're delighted that we met your expectations.We look forward to welcoming you back whenever your travels bring you to the area.

10/10 - 훌륭해요

Mark

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 27일
Thank you for your fantastic rating! We're thrilled to hear that you had a perfect stay at Ramada Statesville. Your satisfaction is our top priority, and we're delighted that everything met or exceeded your expectations.We look forward to welcoming you back for another outstanding experience.

10/10 - 훌륭해요

Jose

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함
답변 제공: General Manager 님, 2024년 3월 22일
Thank you for choosing our hotel and for taking the time to share your feedback. We're delighted to hear that you were satisfied with your stay.Your satisfaction is our top priority, and we strive to provide the best possible experience for all our guests. It's gratifying to know that we've met your expectations.If there's anything more you need or if you have any suggestions for improvement, please don't hesitate to let us know. We value your input and are always looking for ways to enhance our services.Thank you once again for your kind words and for choosing our hotel. We hope to welcome you back soon!

10/10 - 훌륭해요

Elizabeth

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Very clean, quiet.
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 22일
Thank you for choosing our hotel and for taking the time to share your feedback. We're delighted to hear that you were satisfied with your stay.Your satisfaction is our top priority, and we strive to provide the best possible experience for all our guests. It's gratifying to know that we've met your expectations.If there's anything more you need or if you have any suggestions for improvement, please don't hesitate to let us know. We value your input and are always looking for ways to enhance our services.Thank you once again for your kind words and for choosing our hotel. We hope to welcome you back soon!

10/10 - 훌륭해요

Mary

2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 12일
Thank you for your perfect rating! We're thrilled to hear that you had an excellent experience at Ramada Statesville, earning us a 5 out of 5.Your satisfaction is our top priority, and we look forward to providing you with another exceptional stay in the future.

4/10 - 별로예요

Amy

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 22일
I'm sorry to hear that your experience didn't meet your expectations. If there's anything specific you'd like to share or any way we can improve, please let us know. We value your feedback and hope to have the opportunity to better your experience in the future.

8/10 - 좋아요

Lynn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice place to stop on way to Florida. Very spacious, comfortable room. Onsite restaurant had excellent service and the food was decent. Front desk staff were very friendly and helpful.
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 22일
We're delighted to hear that you had a pleasant stopover at our hotel! It's great to know that you found your room spacious and comfortable, and that you enjoyed the excellent service at our onsite restaurant. We're also glad that our front desk staff were friendly and helpful. If you're ever passing through again, we'd love to welcome you back to Ramada Statesville!

10/10 - 훌륭해요

George

2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 22일
Thank you for the top rating! We're thrilled to hear that you had a fantastic experience at Ramada Statesville. If there's anything we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back!

8/10 - 좋아요

Linda J.

단체 여행, 연인과의 여행
좋아요: 편의 시설/서비스
Room assigned to us was supposed to be pet friendly and we had to move as it smelled like a pet had been in there. No problem with miving to another room though.
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 22일
We're sorry to hear about the issue with the initial room assignment, but we're glad to hear that our team was able to quickly resolve it for you. Providing a comfortable and pleasant stay for all our guests, including those with pets, is important to us. If there's anything else we can do to make your stay more enjoyable, please don't hesitate to let us know. We appreciate your feedback and hope to welcome you back to Ramada Statesville in the future.

8/10 - 좋아요

Bradley

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The Night Hose when checking in was beyond nice!
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 22일
We're glad to hear that our Night Host was so friendly and helpful during your check-in! Providing a warm and welcoming experience for our guests is a top priority. If there's anything else we can do to make your stay even more enjoyable, please let us know. We look forward to welcoming you back to Ramada Statesville!

8/10 - 좋아요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great pet friendly hotel. Felt clean and comfortable. The only problem was the morning staff wasn’t very friendly
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 22일
We're glad to hear that you found our hotel to be great for pet owners and that you felt the accommodations were clean and comfortable. However, we're sorry to hear about your experience with the morning staff. Providing friendly and welcoming service is important to us, and we apologize for any inconvenience this may have caused. Your feedback is valuable to us, and we will address this issue with our team to ensure that all guests receive the best possible service. We hope to have the opportunity to welcome you back for a more positive experience at Ramada Statesville.

10/10 - 훌륭해요

Jeffrey Anton

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 22일
Thank you for the top rating! We're thrilled to hear that you had a fantastic experience at Ramada Statesville. If there's anything we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back!

10/10 - 훌륭해요

Jim

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very friendly staff Having a restaurant on sight is a big plus after ten hours on the road
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 22일
Thank you for taking the time to share your positive experience with us. We are thrilled to hear that you enjoyed your stay and found our staff to be friendly and welcoming.Having a restaurant on site can indeed make a long journey more enjoyable, as it allows guests to relax and refuel without needing to venture out. We're glad to know that our on-site restaurant was a highlight of your visit.Your feedback is invaluable to us, and we will continue to strive to provide the highest level of service and amenities to our guests.Thank you once again for choosing our hotel. We hope to welcome you back soon.

10/10 - 훌륭해요

Cheryl

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Quick overnight stay. Clean, comfortable, reasonable. Plus that there was a restaurant/bar onsight! Breakfast was decent!! Would stay again if traveling through the area.
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 22일
Thank you for your positive review. We're thrilled to know that your overnight stay was comfortable and convenient.Your feedback is particularly valuable as it highlights the importance of our amenities, such as our on-site restaurant and bar. We strive to provide our guests with a complete travel experience, and we're pleased to know that we succeeded in this case.We're also pleased to hear that you found our breakfast to be decent. We believe that a good morning meal can set the tone for a great day, and we're glad to know that we were able to contribute to that.Your willingness to stay with us again if traveling through the area is the highest compliment we could receive. We look forward to welcoming you back in the future.

2/10 - 너무 별로예요

Martha

가족 여행
별로예요: 청결 상태, 편의 시설/서비스
The hotel was very old, musty, moldy in the bathroom. Floors were laminate and sticky. Tv had to be controlled by the back of the tv. I called the desk and he told me to work the tv from the back!!!!!! Not happy and Expedia should not direct people to this hotel.
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 22일
I'm sorry to hear about your disappointing experience at our hotel. It's important to us that our guests have a comfortable and pleasant stay, and it sounds like we fell short of your expectations. We apologize for the issues you encountered with the room condition, including the musty smell, mold in the bathroom, sticky floors, and the inconvenient TV controls. Your feedback is valuable to us, and we will address these issues with our team to ensure they are corrected. We also appreciate you bringing this to our attention regarding Expedia, and we will follow up on that as well. If there is anything else we can do to address your concerns or if you would like to discuss your experience further, please feel free to contact us directly. We value your feedback and hope to have the opportunity to make it right for you.

8/10 - 좋아요

Dan

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice property, friendly staff, very good value
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 22일
We're thrilled to hear that you had a pleasant stay at our hotel and found our property nice, our staff friendly, and the value very good. Your feedback is greatly appreciated, and we look forward to welcoming you back to Ramada Statesville in the future!

8/10 - 좋아요

John K

연인과의 여행
It was OK, room was clean.
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 22일
We're glad to hear that you found your room clean during your stay. If there's anything we can do to improve your experience and make it more than just "OK" next time, please let us know. We value your feedback and hope to welcome you back to Ramada Statesville for a more enjoyable stay.