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가든 코트 넬슨 만델라 불러바드 여행 후기

3 out of 5
가든 코트 넬슨 만델라 불러바드
Cnr Melbourne And Coronation Road, Walmer Estate, Cape Town, Western Cape

이용 후기

7.2

좋아요

평점 10 - 훌륭해요. 78개 이용 후기 중 22개" "
평점 8 - 좋아요. 78개 이용 후기 중 22개" "
평점 6 - 괜찮아요. 78개 이용 후기 중 18개" "
평점 4 - 별로예요. 78개 이용 후기 중 9개" "
평점 2 - 너무 별로예요. 78개 이용 후기 중 7개" "

7.4/10

청결 상태

7.2/10

직원 및 서비스

7.4/10

편의 시설/서비스

7.0/10

숙박 시설 상태 및 시설

7.4/10

친환경

이용 후기

6/10 - 괜찮아요

Victor

별로예요: 숙박 시설 상태 및 시설
Room sercive waking me up at 8.30 for check out cleaning
2024년 2월에 1박 숙박함
답변 제공: GM 님, 2024년 3월 1일
Thank you for taking the time to review your stay, we appreciate you bringing to our attention your concerns that you experienced during your stay. Please accept our sincere apology and I will be addressing this with the team. We look forward to welcoming you back to Garden Court Nelson Mandela Boulevard in the future.

10/10 - 훌륭해요

Alimon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Central location close to town
2024년 1월에 3박 숙박함
답변 제공: GM 님, 2024년 1월 10일
Thank you for taking the time to rate us 5* much appreciated. We look forward to welcoming back soon.

10/10 - 훌륭해요

Susan

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 6박 숙박함
답변 제공: GM 님, 2024년 1월 10일
Thank you for taking the time to rate us 5* much appreciated. We look forward to welcoming back soon.

8/10 - 좋아요

Mustapha

2023년 12월에 4박 숙박함
답변 제공: GM 님, 2024년 1월 8일
Thank you for taking the time to rate us much appreciated. We look forward to welcoming you back.

2/10 - 너무 별로예요

Kelisaletse

가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: GM 님, 2024년 1월 2일
Thank you for taking the time to complete a review. We noticed that you gave a low rating for your visit or stay at Garden Court Nelson Mandela Boulevard. Please could we request some feedback as this is valuable to us as we need to see the service from our guest point of view, as we strive to meet our guest’s expectations. Please send additional feedback us.

10/10 - 훌륭해요

pedro

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Eccellence
Fantastic
2023년 12월에 2박 숙박함
답변 제공: GM 님, 2023년 12월 5일
Thank you for your positive feedback, we are delighted you had great stay with us and look forward to welcoming you back.

8/10 - 좋아요

Ncamisile

가족 여행
좋아요: 직원 및 서비스, 객실의 편안함
2023년 10월에 2박 숙박함
답변 제공: GM 님, 2023년 11월 6일
Thank you for taking the time to rate us much appreciated.

6/10 - 괜찮아요

James

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
Hotel is very tired and condition isn’t great but staff are extremely helpful and eager to please
2023년 10월에 4박 숙박함
답변 제공: General Manager 님, 2023년 10월 31일
Thank you for taking the time to review your stay, and for you bringing to our attention your concerns with a few points that you experienced during your stay at the Garden Court Nelson Mandela Boulevard. In response Southern Sun has a 5 year plan which includes various refurbishment we are in the plan, however no dates have been confirmed. Please accept our sincere apology and I will be addressing all the points that you raised and assure you that this is not our usual standard. We appreciate this feedback, as we need to see the service from our guest point of view, as we strive to meet our guest’s expectations. We look forward to welcoming you back to Garden Court Nelson Mandela Boulevard in the future.

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Hotel was clean but needs some upgrades .
2023년 8월에 5박 숙박함
답변 제공: GM 님, 2023년 9월 28일
Thank you for taking the time to review your stay, and for you bringing to our attention your concerns with a few points that you experienced during your stay at the Garden Court Nelson Mandela Boulevard. In response Southern Sun has a 5 year plan which includes various refurbishment we are in the plan, however no dates have been confirmed. We appreciate this feedback, as we need to see the service from our guest point of view, as we strive to meet our guest’s expectations. We look forward to welcoming you back to Garden Court Nelson Mandela Boulevard in the future.

8/10 - 좋아요

Richard

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 7박 숙박함
답변 제공: GM 님, 2023년 9월 11일
Thank you for taking the time to rate us much appreciated, we are delighted you had great stay with us and look forward to welcoming you back.

10/10 - 훌륭해요

Nomsa

2023년 7월에 4박 숙박함
답변 제공: Ian 님, 2023년 8월 29일
Thank you for your positive feedback, we are delighted you had great stay with us and look forward to welcoming you back

8/10 - 좋아요

Unam

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 3박 숙박함
답변 제공: Ian 님, 2023년 8월 25일
Thank you for taking the time to rate us much appreciated

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Need to do way better
walked-in and there was no one at the front desk, and eventually someone came and started to attend to something else and not attending to guest , eventually i got attended after 35 Minutes, then walked in to my room and all i could smell was wet carpet , huge wall crack on entrance wall, there are two couches and they havent been clean properly they even lost their original color, the bathroom floors where filthy, basin and taps had white waters marks, the handle on the bathroom door was loose and was about to fall. the bathroom wall tiles were fogy. and i was expecting the bed to be more comfortable than my own bed
2023년 3월에 2박 숙박함
답변 제공: Ian Mackay 님, 2023년 3월 23일
Thank you for taking the time to review your stay, we appreciate you bringing to our attention your concerns with a few points that you experienced during your stay at the Garden Court Nelson Mandela Boulevard. In response Southern Sun has a 5 year plan which includes various refurbishment we are in the plan, however no dates have been confirmed. Please accept our sincere apology and I will be addressing all the points that you raised and assure you that this is not our usual standard. We appreciate you bringing these comments to our attention, as we need to see the service from our guest point of view, as we strive to meet our guest’s expectations. We look forward to welcoming you back to Garden Court Nelson Mandela Boulevard in the future.

8/10 - 좋아요

Tarryn

2023년 2월에 1박 숙박함
답변 제공: General Manager 님, 2023년 2월 22일
Thank you for taking the time to rate us much appreciated

6/10 - 괜찮아요

Chandre

2023년 1월에 2박 숙박함
답변 제공: Ian 님, 2023년 3월 23일
Thank you for taking the time to rate us much appreciated

10/10 - 훌륭해요

Moutie

2023년 1월에 1박 숙박함
답변 제공: Ian Mackay 님, 2023년 1월 30일
Thank you for taking the time to review your recent stay. We are delighted you enjoyed your stay with us

2/10 - 너무 별로예요

Sandra

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bad bad bad
This place is awful. Dirty curtains in room. Dirty room, bedding however was fresh. Nice breakfast. Room service, my steak was good served with rock hard vegetables. Just could or find anything to like there. Staff friendly not their fault that their is a problem with the cleaning. Never again shame on you Southern Sun!
2022년 12월에 2박 숙박함
답변 제공: Bulelani 님, 2022년 12월 15일
Thank you for taking the time and give us your feedback , we will do our utmost best to address all the shortfalls experienced during your stay with us.

6/10 - 괜찮아요

Jenipher

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
OKAY
It was OK. However the carpets are old and mouldy. Place could do with a facelift. Saving grace was the breakfast.
2022년 12월에 5박 숙박함
답변 제공: Ian Mackay 님, 2022년 12월 15일
Thank you for taking the time to review your stay, we appreciate you bringing to our attention your concerns with a few points that you experienced during your stay at the Garden Court Nelson Mandela Boulevard. In response Southern Sun has a 5 year plan which includes various refurbishment we are in this plan, however no dates have been confirmed. Please accept our sincere apology and I will be addressing all the points that you raised and assure you that this is not our usual standard. We appreciate you bringing these comments to our attention, as we need to see the service from our guest point of view, as we strive to meet our guest’s expectations. We look forward to welcoming you back to Garden Court Nelson Mandela Boulevard in the futureWarm Regards

10/10 - 훌륭해요

HEATHER

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Would stay here again. Staff were excellent!
2022년 7월에 4박 숙박함
답변 제공: Front Office Management. 님, 2022년 7월 30일
We appreciate you for taking time to send us some feedback, we will definitely pass your appreciation to our dedicated staff.

10/10 - 훌륭해요

Helman

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 4월에 4박 숙박함
답변 제공: Front Office Staff 님, 2022년 4월 19일
Dear Sir/Madam Your reviews and compliments are highly appreciated.

8/10 - 좋아요

Prudence

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 3월에 2박 숙박함
답변 제공: Nazier 님, 2022년 3월 19일
We thank you for you honesty and endeavor to make your next stay memorable

10/10 - 훌륭해요

NOBUHLE

2022년 2월에 1박 숙박함
답변 제공: Nazier 님, 2022년 3월 19일
Thank you for the top rating

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 1월에 1박 숙박함
답변 제공: Roshaan 님, 2022년 2월 2일
Dear Guest, Thank you for advising us on your score. Kindly provide us with details pertaining to your stay so that we can provide you with feedbaack. Regards Roshaan

8/10 - 좋아요

Antoinette McArthur

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2022년 1월에 4박 숙박함
답변 제공: GM 님, 2024년 4월 16일
Thank you taking the time to rate your stay with us.

10/10 - 훌륭해요

Riyaas

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
All round great place
Great stay Great staff Great place!!!
2021년 11월에 1박 숙박함
답변 제공: GM 님, 2024년 4월 16일
Thank you for your positive feedback, we are delighted you had great stay with us and look forward to welcoming you back.

10/10 - 훌륭해요

Raymond

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 11월에 4박 숙박함

10/10 - 훌륭해요

Cornelius

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Mr Nice Runner
Great services
2021년 10월에 4박 숙박함

10/10 - 훌륭해요

Alfred

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Empfehlenswert auch für längere Aufenthalte
Sehr gutes Hotel, nicht direkt im Zentrum, dafür ruhig und schöne Aussicht. Hilfreiches Personal.
2020년 2월에 7박 숙박함

8/10 - 좋아요

Marandela

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
CP
it was good
2020년 2월에 4박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Overall is a good property and good hotel. The personal in the restaurant it is not prepared to receive a big group of people. They get lost and forget about the clients... But overall comparing with other Tsogo Sun hotels, the staff is less prepared to deal with the clients. Missing some professionalism. Need more training. I also did note like the fact that my bedroom had doors connecting to other bedrooms... made me feel uncomfortable. I hope my comment help you to improve. The hotel has lots of potential.
2020년 2월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Balcony door not closing properly wind making noise at night
2020년 1월에 1박 숙박함

6/10 - 괜찮아요

Marthinus

별로예요: 숙박 시설 상태 및 시설
2019년 12월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 12월에 5박 숙박함

4/10 - 별로예요

Sandhya

2019년 11월에 4박 숙박함

6/10 - 괜찮아요

Nokuthula

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
So so stay..
My stay was so so, though they’ve made me wait for longer on my check in. Reception was ok, dinning hall staffs were friendly and helpful. Bt the food was so so. Breakfast was so so.. Bt dinner was terrible.. dessert worse. The standard is low yet we paid so much. Rooms are old ( doors and light switches. Cleaners they don’t clean the rooms properly. I wasn’t happy with their service as a result I don’t think I will recommend it to anyone. You have to ask for everything, shower caps, only one small soap,old wardrobe, yb for breakfast I had to ask everytime for coffee and they will give you one sachet and if you still want another cup I f coffee, you asked again( I wasn’t happy for that) in short I think the standard is getting lowered.
2019년 9월에 3박 숙박함

8/10 - 좋아요

Gideon

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 7월에 2박 숙박함

8/10 - 좋아요

Grace

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bar fridge
It was great friendly staff the only thing I would suggest is a bar fridge in the rooms . Having stayed a few days it would of been nice to have that little comfort
2019년 4월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 4월에 2박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Bedbugs someone next to my daughter room smoking smelt like pot so many bedbugs in my room
2019년 4월에 4박 숙박함

4/10 - 별로예요

Mylene

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
erreur de choix
Très bon emplacement, personnel indifférent des différents problèmes. Je ne recommande pas. Wifi limité par chambre
2019년 2월에 6박 숙박함

6/10 - 괜찮아요

JEAN PIERRE

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Un temps fou pour être enregistré, personnel aimable mais sans plus. Wifi limitée et que pour une seule personne. Bon emplacement si possible ne pas avoir la chambre donnant sur le boulevard car bruyant.
2019년 2월에 5박 숙박함

4/10 - 별로예요

Jaime

별로예요: 숙박 시설 상태 및 시설
Mala experiencia
Checkin demasiado lento. No encontraban la reserva. La tarjeta de acceso a la habitación no funcionaron nunca (ni la del conserje). Tuvieron que cambiarnos de cuarto. El baño no funcionaba el flush. Pesimo todo
2019년 2월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff was very helpful and friendly! When we go back we are making sure we stay there
2019년 2월에 8박 숙박함

6/10 - 괜찮아요

Richard

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2019년 1월에 1박 숙박함

6/10 - 괜찮아요

BRETT

별로예요: 청결 상태
2019년 1월에 1박 숙박함

2/10 - 너무 별로예요

AADIL A

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bitterly disappointed- feel cheated !
The only good thing about the hotel is the location. Apart from that everything was sub standard. Granted , it’s supposedly 3 star - but that hotel deserves1 star. Where shall I start, apart from being old and in need of urgent refurbishment; the safety locks on room doors were falling off, stench on the floor we were on was putrid . Shower felt like a drizzle -maybe it was set that way because off the water restrictions! Called reception several times to alert them of the cleanliness of the lift as well as the stench of the 5th floor. Breakfast was like a circus , maybe a fish market is more apt ! Actually not, smelt more like a sheep farm than a fish market ! Porter - this services doesn’t not exist at this hotel. If this is tsogo suns standards , I’m afraid they will be losing a lot of patronage . Bitterly disappointed - I had unfortunately booked 4 rooms at this hotel for several nights. Needless to say it wasn’t a real dampener on our holidays .
2019년 1월에 2박 숙박함

8/10 - 좋아요

Winfried

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Kapstadt Besuch
Alle gut, würden wir jederzeit weider buchen.
2018년 10월에 7박 숙박함

4/10 - 별로예요

실제 이용하신 고객

별로예요: 숙박 시설 상태 및 시설
Overcrowded. Even for breakfast long queues. No drinking water given. Room service not upto the mark. Luggage carriage is also charged so one has to carry their own luggage from car.
2018년 12월에 3박 숙박함

10/10 - 훌륭해요

Guy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
situation géographique idéale, navette gratuite
Nous avons choisi cet hôtel pour sa situation géographique à coté de l’aéroport atteint en 5 minutes avec sa navette gratuite (toutes les 15 minutes) sans risques de bouchons.Bon petit déjeuner buffet et bon restaurant buffet le soir.Bon accueil.Chambre un peu étroite pour ouvrir deux grandes valises à refaire pour le vol retour!Bonne insonorisation .Beau jardin avec fleurs autour de l’hôtel .Piscine extérieure petite,dommage qu'il n'y a pas de piscine intérieure et c'est peut être pour cela que cet hôtel est un des moins cher du quartier ! Très bon hôtel à conseiller si on ne veut pas aller à Johannesburg (insécurité) après un circuit ou avant un départ .Accueil charmant dans la boutique de souvenirs bien approvisionnée.
2018년 11월에 1박 숙박함

2/10 - 너무 별로예요

John

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 10월에 1박 숙박함