리셉션 홀

모나크 호텔 여행 후기

5 out of 5
모나크 호텔
167 Oxford Road, Rosebank, Johannesburg, Gauteng

이용 후기

9.6

최고예요

평점 10 - 훌륭해요. 205개 이용 후기 중 179개" "
평점 8 - 좋아요. 205개 이용 후기 중 20개" "
평점 6 - 괜찮아요. 205개 이용 후기 중 5개" "
평점 4 - 별로예요. 205개 이용 후기 중 0개" "
평점 2 - 너무 별로예요. 205개 이용 후기 중 1개" "

9.8/10

청결 상태

9.8/10

직원 및 서비스

9.8/10

편의 시설/서비스

9.6/10

숙박 시설 상태 및 시설

이용 후기

8/10 - 좋아요

Seong Yeol

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
직원도 굉장히 친절하고 서비스가 좋았습니다.
2018년 10월에 1박 숙박함
답변 제공: The Monarch 님, 2018년 11월 8일
The Monarch에 대한 경험을 공유해 주셔서 감사합니다. 우리는 당신이 머물렀던 것을 매우 기쁘게 생각합니다. 우리는 당신이 여행을 잘했다고 믿으며 미래에 다시 당신을 환영 할 수 있기를 바랍니다.

8/10 - 좋아요

Dimitri

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
What a Gem hidden in the heart of Johannesburg!
2019년 10월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

2019년 10월에 1박 숙박함

10/10 - 훌륭해요

JS 님, Portland Oregon

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hotel. Clean and with a friendly staff. Great options for restaurants in the area
2019년 10월에 1박 숙박함

10/10 - 훌륭해요

Rachel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 10월에 2박 숙박함
답변 제공: The Monarch 님, 2019년 10월 9일
Thank you for taking the time to share your experience of the Monarch. We trust that you have travelled well and we do hope to welcome you back in the near future.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 10월에 2박 숙박함
답변 제공: The Monarch 님, 2019년 10월 9일
Thank you for taking the time to share your experience of the Monarch. We trust that you have travelled well and we do hope to welcome you back in the near future.

8/10 - 좋아요

Rudo

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Same friendly reception and service that we know… Same beautiful haven, that we love… We feel that a refresh of the interior and decor and art - will be a very good thing to do. Ask yourself what has changed in the hotel, in the last 3 years? Our answer is, nothing. Refresh the colours, refresh the deployment of the artworks
2019년 9월에 1박 숙박함
답변 제공: The Monarch 님, 2019년 9월 23일
Thank you for taking the time to share your experience of the Monarch. We are most grateful for your review and we thank you for your input. We trust that you have traveled well and we do hope to welcome you back in the near future. Sincerely The Monarch Hotel

10/10 - 훌륭해요

Howard

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Beautiful, high security boutique hotel.
This was a shot stop over and I wish I could have stayed longer. Beautiful, secure, old-school hotel with exceptional, friendly service. Being an older building, there are fewer wall outlets than you may be used to. Don't expect a USB charing port at the desk. Very comfortable bed gave me a good night's sleep. The HVAC is powerful but takes a moment to figure out which control to manipulate. The beautiful shower has multiple heads and handles, so it also take a little-trial-and error to figure out what turns on what. Breakfast was good and reasonably priced. A continental buffet is there if you are in a rush, and the mushroom and cheese omelet I had was delicious.
2019년 9월에 1박 숙박함
답변 제공: The Monarch 님, 2019년 9월 18일
Thank you for taking the time to share your experience of the Monarch. We are very pleased that you enjoyed your stay with us, and we thank you for the lovely comments and detailed feedback. We trust that you have travelled well and we do hope to welcome you back to the Monarch in the near future.

10/10 - 훌륭해요

kashif

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 9월에 1박 숙박함
답변 제공: The Monarch 님, 2019년 9월 10일
Thank you for taking the time to share your experience of the Monarch. We are very pleased that you enjoyed your stay and we thank you for your feedback. We trust that you have travelled well and we do hope to welcome you back in the near future.

2/10 - 너무 별로예요

Gayle

별로예요: 직원 및 서비스
Bad Business Practices!!
What a huge disappointment to learn that I was downgraded from a presidential suite to a standard room- room was booked some time back, and I didn't remember the room type upon check in, plus it was the end of a very long trip.. I was made aware of the downgrade when reviewing my nights collected with Hotel.com. Hotels.com called the property . They were bounced from person to person, and hung up on multiple times. Disgraceful!!!!. What kind of sham operation is this! Thankfully, Hotels.com is going to compensate me for the difference in cost. A few other things to mention: Get rid of the instant coffee. Stop being cheap and put in a Nespresso machine like other hotels. The room was over sprayed with room freshener. The smell was so strong I had to leave the window open half the night. Reception agreed that the smell was strong and attempted to move me to another STANDARD ROOM, but it was facing the street. Perhaps, if I had been in the room I reserved, it would not have been an issue. Stay away from this place!
2019년 7월에 1박 숙박함
답변 제공: The Monarch 님, 2019년 7월 26일
Dear Gayle Thank you for taking the time to share your experience of the Monarch. Kindly note that this matter is currently under investigation with Hotels.com and we shall revert with feedback soonest.

10/10 - 훌륭해요

실제 이용하신 고객

2019년 7월에 2박 숙박함
답변 제공: The Monarch 님, 2019년 7월 23일
Thank you for taking the time to share your experience of the Monarch. We appreciate your feedback and are very pleased that you enjoyed your stay. We trust that you traveled well and we do hope to welcome you back to the Monarch in the near future.

10/10 - 훌륭해요

Sangu

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
BEST HOTEL IN JOZI!
Have stayed here about 6 times in last 2 years and believe me it’s the best hotel in Joburg. World class amazing service. I will always stay here!!! Let me tell you how much I love this hotel: I was attending a conference and they booked another hotel for me (FOR FREE). I declined and PAID to stay here. It’s THAT GOOD!
2019년 6월에 2박 숙박함
답변 제공: The Monarch 님, 2019년 6월 12일
Thank you for taking the time to share your experience of the Monarch. We are rather flattered that you would choose to stay with us and we thank you for returning time and again. This is the highest compliment we could ask for! We trust that you traveled well and we do hope to welcome you back soon. Sincerely The Monarch Hotel

6/10 - 괜찮아요

Chris

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2019년 5월에 3박 숙박함
답변 제공: The Monarch 님, 2019년 6월 12일
Thank you for taking the time to share your experience of the Monarch. Your feedback is appreciated. Sincerely The Monarch Hotel

10/10 - 훌륭해요

실제 이용하신 고객

2019년 5월에 5박 숙박함
답변 제공: The Monarch 님, 2019년 7월 8일
Thank you for taking the time to share your experience of the Monarch. We are very pleased that you enjoyed your stay and we do hope to welcome you back in the near future.

10/10 - 훌륭해요

실제 이용하신 고객

2019년 5월에 3박 숙박함
답변 제공: The Monarch 님, 2019년 7월 8일
Thank you for taking the time to share your experience of the Monarch. We are very pleased that you enjoyed your stay and we do hope to welcome you back in the near future.

10/10 - 훌륭해요

Kathleen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely Hotel Near Rosebank Mall
Lovely hotel near the Rosebank Mall. The hotel has an older, formal style and ambience. The beds are comfortable with nice heated bathroom floors. The staff is fabulous. Couldn’t be more helpful and polite. Breakfasts were a choice of continental or menu. Being close to the mall made dinner choices easy. Much to choose from.
2019년 5월에 2박 숙박함
답변 제공: The Monarch 님, 2019년 6월 5일
Thank you for taking the time to share your experience of the Monarch. We are most grateful for your feedback, and we thank you for the wonderful review. We are also very pleased that you enjoyed the convenience of our location. Thank you once again for the lovely compliments. We trust that you have traveled well and we do hope to welcome you back in the near future. Sincerely The Monarch

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great staff. I got a free upgrade, which was awesome. The breakfast is excellent as well. The location is safe and close to lots of good food and shopping.
2019년 5월에 1박 숙박함
답변 제공: The Monarch 님, 2019년 6월 5일
Thank you for taking the time to share your experience of the Monarch. We are very pleased that you enjoyed your upgrade and we thank you for the kind compliment on staff. We thank you for choosing to stay with us, we trust you've traveled well, and we do hope to welcome you back in the near future. Sincerely The Monarch

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything about Monarh hotel is excellent, from staff to amenities in the room.
2019년 5월에 1박 숙박함
답변 제공: The Monarch 님, 2019년 5월 20일
Thank you for taking the time to share your experience of the Monarch. We are absolutely thrilled that you enjoyed your stay with us. We trust that you have travelled well and we do hope to welcome you back in the near future.

10/10 - 훌륭해요

Dawn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Absolutely fantastic hotel and staff! Would def stay here again.
2019년 5월에 1박 숙박함
답변 제공: The Monarch 님, 2019년 5월 17일
We are very pleased that you enjoyed your stay and we thank you once again for a lovely review. Sincerely The Monarch

10/10 - 훌륭해요

실제 이용하신 고객

2019년 4월에 7박 숙박함
답변 제공: The Monarch 님, 2019년 4월 23일
Thank you for taking the time to share your experience of the Monarch. We are very pleased that you enjoyed your stay. We trust that you have traveled well and we do hope to welcome you back soon. Thank you for your review.

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
If I could give 6 stars for every category of this hotel I would. Total luxury and brilliant staff.
2019년 4월에 1박 숙박함
답변 제공: The Monarch 님, 2019년 4월 9일
Thank you for taking the time to share your experience of the Monarch. What a wonderful review! We are very pleased that you enjoyed your stay and we thank you for the review. We trust that you have travelled well and we do hope to welcome you back in the near future.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 3월에 1박 숙박함
답변 제공: The Monarch 님, 2019년 4월 9일
Thank you for taking the time to share your experience of the Monarch. We are delighted that you enjoyed your stay with us and we do hope to welcome you back in the near future.

10/10 - 훌륭해요

Hermi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 2월에 1박 숙박함
답변 제공: The Monarch 님, 2019년 2월 18일
Thank you for taking the time to share your experience of the Monarch. We are delighted that you enjoyed your stay with us. We trust that you have traveled well and we do hope to welcome you back in the near future. Sincerely The Monarch

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Etablissement discret, idéalement situé dans une zone de chalandise, proche de l'autoroute. Très bien tenu, d'une propreté remarquable et avec un service et du personnel d'une gentillesse et d'une amabilité exceptionnelle. Restaurant avec de l'excellente nourriture et un choix de vins locaux de qualité. Parking privé peut-être difficile d'accès pour grosse voiture.
2019년 2월에 3박 숙박함
답변 제공: The Monarch 님, 2019년 2월 20일
Merci d'avoir pris le temps de partager votre expérience du Monarch. Nous sommes très heureux que vous ayez apprécié l’hôtel et son emplacement. Merci pour vos charmants commentaires et compliments. Nous espérons que vous avez bien voyagé et nous espérons vous revoir bientôt. Cordialement Le Monarch

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is a wonderful hotel in all aspects. The property deserves six stars.
2019년 2월에 2박 숙박함
답변 제공: The Monarch 님, 2019년 2월 18일
Thank you for taking the time to share your experience of the Monarch. What a lovely compliment! We are very pleased that you enjoyed your stay and we do hope to welcome you back in the near future. We trust that you have traveled safely. Sincerely The Monarch

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 2월에 2박 숙박함
답변 제공: The Monarch 님, 2019년 4월 9일
Thank you for taking the time to share your experience of the Monarch. We are very pleased that you enjoyed your stay and we hope to welcome you back in the near future.

10/10 - 훌륭해요

Funda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 12월에 3박 숙박함
답변 제공: The Monarch 님, 2018년 12월 10일
Thank you for taking the time to share your experience of the Monarch. Your feedback is greatly appreciated. We trust that you have travelled well and we do hope to welcome you back in the near future. Sincerely The Monarch Hotel

10/10 - 훌륭해요

Dicki 님, NRW

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Tolles kleines Hotel, in sicherer Lage, sehr aufmerksamer Service. Es müssen nicht immer grosse Ketten sein.
2018년 11월에 1박 숙박함
답변 제공: The Monarch 님, 2018년 12월 9일
Vielen Dank, dass Sie sich die Zeit genommen haben, um Ihre Erfahrungen mit dem Monarch zu teilen. Wir freuen uns sehr, dass Sie unser Boutique-Hotel genossen haben, und bedanken uns für die schöne Bewertung! Wir hoffen, dass Sie gut gereist sind, und hoffen, Sie bald wieder begrüßen zu können. Mit freundlichen Grüßen The Monarch

8/10 - 좋아요

India Estrella

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Um rrédio histórico com atendimento aristocrático
Belo hotel, em prédio histórico, limpo, quarto enorme,atendimento impecável, bom café da manhã restaurante elegante e serviço feito com talheres e tête-à-tête de prata, A região onde está localizado é central e conveniente mas não é bonita, não atrapalhou. Só nao digo que foi perfeito porque o isolamento acústico entre os quartos é muito ruim
2018년 10월에 2박 숙박함
답변 제공: The Monarch 님, 2018년 11월 8일
Obrigado por reservar um tempo para compartilhar sua experiência com a Monarch. Estamos muito felizes que você tenha gostado da sua estadia conosco e obrigado pelas palavras gentis e feedback. Esperamos que você tenha viajado bem e esperamos que nos visite novamente em breve.

8/10 - 좋아요

kafi

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Great Staff and Service
Absolutely amazing staff. The service was top notch. The decor was a little dated and the breakfast was nothing special.
2018년 10월에 4박 숙박함
답변 제공: The Monarch 님, 2018년 11월 6일
Thank you for taking the time to share your experience of the Monarch. We are very pleased that you enjoyed your stay with us and we thank you for the kind compliment on staff. We trust that you have travelled well and we do hope to welcome you back in the near future.

10/10 - 훌륭해요

Ryan 님, Canada

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Charming, quiet hotel, close to all that you need at the Rosebank Mall and the staff is very welcoming.
2018년 10월에 4박 숙박함
답변 제공: The Monarch 님, 2018년 11월 6일
Thank you for taking the time to share your experience of the Monarch. We trust that you have travelled well and we do hope to welcome you back in the near future. Thank you for the kind review.

10/10 - 훌륭해요

Lourdes

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 9월에 5박 숙박함
답변 제공: The Monarch 님, 2018년 11월 6일
Thank you for taking the time to share your experience of the Monarch. We are very pleased that you enjoyed your stay and we do hope to welcome you back in the near future.

8/10 - 좋아요

Antonio

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Ottimo soggiorno con sgradita sorpresa al check-ou
L'hotel è davvero molto bello e confortevole e la maggior parte del personale molto cortese ed efficiente. Però non posso dare il massimo del punteggio poiché da un 5 stelle ci si aspetta che non si dimentichino del tuo trasferimento, nel mio caso alla stazione ferroviaria, oltretutto prenotato sia via e-mail, con tanto di assicurazione da parte loro, che a lungo ridiscusso per l'orario e riconfermato al check-in. Non ho neanche gradito il commento al check-out della signora più grande della reception che abbassando la voce ha detto ad un'altra più giovane "è dura quando non capiscono!", come se fosse legato alla comprensione della lingua inglese il mio non capire il costo relativo alla voce "trasferimenti" sul conto e non al fatto che ero confuso dal momento che avevano inserito nel conto il trasferimento dall'aeroporto del giorno prima dimenticando completamente il trasferimento alla stazione che, comunque, sono riusciti ad organizzare immediatamente. Era stato tutto perfetto fino a quel momento, ma soprattutto quel commento non mi ha lasciato un ottimo ricordo del Monarch Hotel.
2018년 10월에 1박 숙박함
답변 제공: The Monarch 님, 2018년 11월 8일
Grazie per aver dedicato del tempo per condividere la tua esperienza del Monarca. Ci scusiamo sinceramente per tutti i disagi causati e vi assicuriamo che questo non è in linea con i nostri standard abituali. Confidiamo nel fatto che tu abbia viaggiato bene e speriamo di darti il benvenuto nel prossimo futuro.

8/10 - 좋아요

Serge 님, waterloo Ontario canada

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good hotel but very poor WIFI internet
As a global business traveler, I usually focus on a few things when selecting hotels: • Clean and safe room; • Comfortable bed and pillows; • Warm water for showers; • Decent internet (5 MBPS or more). The internet is critical as I often have SKYPE calls for meetings and require my computer to sync shared folders with the rest of my team. During my stay at the Monarch hotel in October 2018, I often had no internet and when I did, it was very poor (100-250 kbps). As a result, I had to rely on my mobile data plan to work and function.
2018년 10월에 4박 숙박함
답변 제공: The Monarch 님, 2018년 10월 26일
Thank you for taking the time to share your experience of the Monarch. We sincerely apologise for the poor internet connectivity in your room, as well as the inconvenience caused. In-room routers have been acquired to address this matter and we ask that you please request a router with your next visit, to ensure against any further inconvenience. We trust that you have traveled well and we do hope to welcome you back to the Monarch in the near future. Sincerely The Monarch

10/10 - 훌륭해요

Kerryn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fantastic hotel
Great help from the hotel to find a restaurant, actually walked us to the restaurant - amazing. Room was great well appointed and a good size, could not have asked for more
2018년 9월에 1박 숙박함
답변 제공: The Monarch 님, 2018년 10월 8일
Thank you for taking the time to share your experience of the Monarch. We are very pleased that you enjoyed your stay and the surrounding restaurants! We trust that you have travelled well and we do hope to welcome you back in the near future. Sincerely The Monarch

10/10 - 훌륭해요

Francois

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Top-Hotel an guter Lage
Hotel der gehobenen Klasse. Ideal fuer einen romantischen Aufenthalt. Ideale Lage fuer die sehr gute “hop on and off city tour by bus”. Nur ein paar Meter von der Rosebank Gautrain Station entfernt. Fruehstueck ist Klasse und der Service 1A.
2018년 9월에 1박 숙박함
답변 제공: The Monarch 님, 2018년 10월 10일
Danke, dass Sie sich die Zeit genommen haben, Ihre Erfahrungen mit dem Monarch zu teilen. Wir freuen uns sehr, dass Sie Ihren Aufenthalt bei uns genossen haben und dass Sie die Lage als angenehm empfunden haben. Vielen Dank für die tolle Bewertung. Wir vertrauen darauf, dass Sie gut gereist sind und hoffen, Sie in naher Zukunft wieder zu begrüßen.

8/10 - 좋아요

Rick

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A Grand Hotel
The staff is very friendly and ready to assist you in any way. On the day I checked out, I had several hours free so I wanted to see a couple of things. The front desk arranged a private car to take me to those places and then to the airport. The inside of the hotel looks like a grand mansion and the rooms are very spacious and grand. The only thing I would add is that the outside of the hotel needs to be given a good wash, especially the yellow window drapes.
2018년 9월에 1박 숙박함
답변 제공: The Monarch 님, 2018년 10월 2일
Thank you for taking the time to share your experience of the Monarch. We are delighted that you enjoyed your stay and we appreciate the feedback. The dirty awnings are fortunately out of keeping with the usual appearance of the hotel - construction work on both sides of the building is proving a challenge with all the dust. The awnings have however enjoyed a good clean since your visit. We trust you have traveled well and we do hope to welcome you back in the near future. Sincerely The Monarch Hotel

10/10 - 훌륭해요

Fabiola

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 9월에 1박 숙박함
답변 제공: The Monarch 님, 2018년 9월 25일
Thank you for taking the time to share your experience of the Monarch. We are very pleased that you enjoyed your stay. We trust that you have traveled safely and we do hope to welcome you back to the Monarch in the near future.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Wonderful staff... terrific location... great facility... would come back
2018년 9월에 3박 숙박함
답변 제공: The Monarch 님, 2018년 9월 19일
Thank you for taking the time to share your experience of the Monarch. We are delighted that you enjoyed your stay and we thank you for the lovely review. A returning guest is the highest compliment we could ask for. We hope to welcome you back soon! Sincere regards The Monarch

10/10 - 훌륭해요

Threecharms 님, Florida

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Our visit to the Monarch Hotel was perfect! Wonderful employees, fantastic food and a very comfortable and spacious room. Located in a very safe location and beside a nice shopping mall and only about 20 minutes to the airport. We throughly enjoyed our night there!
2018년 9월에 1박 숙박함
답변 제공: The Monarch 님, 2018년 9월 19일
Thank you for taking the time to share your experience of the Monarch. Your words are most kind and we are very pleased that you enjoyed your time with us. We trust that you have travelled well, and we hope to welcome you back to the Monarch in the near future. Sincere regards The Monarch

6/10 - 괜찮아요

patrice

Beautiful hotel, scary location.
Hotel was beautiful inside but needs a total facelift outside. New paint and new awnings. The location is very scary. There were homeless people all around when we would go outside.
2018년 9월에 1박 숙박함
답변 제공: The Monarch 님, 2018년 9월 12일
Thank you for taking the time to share your experience of the Monarch. We are very pleased that you enjoyed the hotel's interiors. We are sorry that you found the neighbourhood to be intimidating. Rosebank is known to be a very safe area and our guests enjoy walking to to nearby shops and restaurants without incident. We do hope to have the opportunity to welcome you back in the future.

10/10 - 훌륭해요

Geoff 님, Toronto

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Friendly, helpful staff. Made us feel at home. Small boutique propery in excellent location.
2018년 8월에 2박 숙박함
답변 제공: The Monarch 님, 2018년 8월 29일
Thank you for taking the time to share your experience of the Monarch. We are very pleased that you enjoyed your stay and we thank you for the lovely review. We trust that you have travelled well and we do hope to welcome you back in the near future.

10/10 - 훌륭해요

mayra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Vale a pena!
Staff muito atencioso. Hotel muito bem localizado. Muito bem decorado. Apartamento muito confortável. Vale a pena se hospedar!
2018년 7월에 1박 숙박함
답변 제공: The Monarch 님, 2018년 8월 22일
Obrigado por reservar um tempo para compartilhar sua experiência com a Monarch. Estamos muito satisfeitos que você tenha gostado da sua estadia e aprecie a recomendação. Esperamos ter a oportunidade de recebê-lo de volta ao Monarch no futuro próximo.

10/10 - 훌륭해요

Barbara

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Joburg Charm hotel
Beautiful old post office converted to a hotel. Quaint but very safe and nice.
2018년 7월에 2박 숙박함
답변 제공: The Monarch 님, 2018년 8월 13일
Thank you for taking the time to share your experience of the Monarch. We are delighted that you enjoyed the old world charm of the hotel and we thank you for the lovely review. We trust that you have traveled well and we do hope to welcome you back soon.

10/10 - 훌륭해요

Paula

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
wonderful staff
it was the staff that made our experience so special. Nothing was too much trouble, and they were always warm, friendly and courteous.. The rooms and bathrooms were extremely spacious and comfortable too
2018년 7월에 1박 숙박함
답변 제공: The Monarch 님, 2018년 7월 31일
Thank you for taking the time to share your experience of the Monarch. It is an absolute pleasure to host our guests, and we thank you for your kind words. We are very pleased that you enjoyed your stay and we hope to welcome you back in the near future,

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent friendly service, plush comfortable room
Excellent friendly service, plush comfortable room, in the centre of Rosebank
2018년 7월에 1박 숙박함
답변 제공: The Monarch 님, 2018년 7월 29일
Thank you for taking the time to share your experience of the Monarch. We are very pleased that you enjoyed your room, as well as the surrounds. Thank you for your compliment on service - it is always a pleasure to serve those who appreciate good service! We do hope to welcome you back to the Monarch in the near future.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 7월에 3박 숙박함
답변 제공: The Monarch 님, 2018년 7월 27일
Thank you for taking the time to share your experience of the Monarch. We are very pleased that you enjoyed your stay and we do hope to welcome you back in the near future.

10/10 - 훌륭해요

실제 이용하신 고객

2018년 7월에 1박 숙박함
답변 제공: The Monarch 님, 2018년 7월 12일
Thank you for taking the time to share your experience of the Monarch. We are very pleased that you enjoyed your stay and we do hope to welcome you back in the near future.

10/10 - 훌륭해요

Antonius De

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
would advise this to friends
would go back again
2018년 6월에 2박 숙박함
답변 제공: The Monarch 님, 2018년 6월 27일
Thank you for taking the time to share your experience of the Monarch. We are thrilled that you would like to return and we thank you for recommending us! We do hope to welcome you back soon.

10/10 - 훌륭해요

Frank

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The service and room was first class
2018년 6월에 2박 숙박함
답변 제공: The Monarch 님, 2018년 6월 27일
Thank you for taking the time to share your experience of the Monarch. We are thrilled that you enjoyed your stay and we thank you for the lovely review. We do hope to welcome you back soon.