외관

나이츠 인 메리트 여행 후기

2 out of 5
나이츠 인 메리트
2702 Nicola Avenue, Merritt, BC

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 437개 이용 후기 중 181개" "
평점 8 - 좋아요. 437개 이용 후기 중 167개" "
평점 6 - 괜찮아요. 437개 이용 후기 중 46개" "
평점 4 - 별로예요. 437개 이용 후기 중 30개" "
평점 2 - 너무 별로예요. 437개 이용 후기 중 13개" "

8.4/10

청결 상태

9.0/10

직원 및 서비스

8.0/10

편의 시설/서비스

7.8/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

8/10 - 좋아요

Jonathan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good value.
2024년 3월에 1박 숙박함

8/10 - 좋아요

Jennifer

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was very well maintained, and the suite had everything we needed. It looked like it was recently updated. Beds were comfy. The walls are a bit thin so it was easy to hear people outside and next door, and there were some folks stumbling in around 3:30am which was a bit disruptive. But everything else was lovely.
2024년 3월에 1박 숙박함
답변 제공: Trish and Calvin 님, 2024년 3월 25일
Hello Jennifer, we are so happy you enjoyed your stay with us! I appreciate your input regarding the room and are currently renovating our suites to reflect some of the feedback we have gotten from our guests. We hope you will come back soon!

10/10 - 훌륭해요

Leo

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
clean
2024년 3월에 1박 숙박함
답변 제공: Trish and Calvin 님, 2024년 3월 22일
Hi Leo, it was a pleasure having you and we hope you will visit us again soon. Thank you for the wonderful review!

10/10 - 훌륭해요

Keaton 님, Vancouver

출장 여행
좋아요: 청결 상태, 직원 및 서비스
Great, affordable accommodations
2024년 2월에 1박 숙박함
답변 제공: Trish and Calvin 님, 2024년 3월 20일
We are so happy that you enjoyed your stay and we hope you will come back soon and see the completed gardens!Thank you for your kind review :-)

10/10 - 훌륭해요

chris

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very accommodating
2024년 3월에 1박 숙박함
답변 제공: Trish and Calvin 님, 2024년 3월 17일
Hi ChrisI Thanks for the wonderful review. It was a pleasure having you as our guest and we hope to see you again soon!

10/10 - 훌륭해요

Thekla

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Would definitely stay again. Super friendly check-in, room clean, quiet, and easy parking. Made us feel very welcome!
2024년 3월에 1박 숙박함
답변 제공: Trish and Calvin 님, 2024년 3월 17일
Hi Thekla,It was a pleasure having you and we hope you will come stay with us again soon. Thank you for your kind review.Take care!

10/10 - 훌륭해요

Jason

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
it was clean and safe. had everything we needed. the staff were friendly.
2024년 2월에 2박 숙박함
답변 제공: Trish and Calvin 님, 2024년 3월 12일
Hi Jason,We are so happy that you enjoyed your stay and hope to see you again soon!

10/10 - 훌륭해요

Jiravadi 님, Vancouver

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
When I arrived, I got room upgraded..nice clean room but ceiling light bulbs are not working in the bedroom.
2024년 2월에 1박 숙박함
답변 제공: Trish and Calvin 님, 2024년 3월 12일
Hi Jiravadi,We are glad we could give you an upgraded room and are happy that you enjoyed your stay. Next time please don't hesitate to contact us at the front desk for anything you may need. We look forward to seeing you again soon!

10/10 - 훌륭해요

Hayden

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Trish and Calvin 님, 2024년 3월 12일
Thank you for the review Hayden, we hope you will come back to stay with us again soon!

10/10 - 훌륭해요

Taylor

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Suzie, General Manager 님, 2024년 1월 21일
Hi TaylorThanks for the positive feedback. Safe travels for the family and 3 little ones. We would love to have you back again :)

6/10 - 괜찮아요

John

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Traian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Suzie, General Manager 님, 2024년 1월 9일
Good morning TraianThanks for your 5 star rating. We really appreciate your feedback. We hope to see you again.

10/10 - 훌륭해요

James

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff were wonderful. The rooms were clean and very accommodating. Would stay again.
2023년 12월에 1박 숙박함
답변 제공: Suzie, General Manager 님, 2024년 1월 9일
Thanks James. These are the types of reviews that keep us smiling while keeping our standards high.Please come again!!

10/10 - 훌륭해요

Robb

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Suzie, General Manager 님, 2023년 12월 12일
Thank you Robb for your rating. Your feedback helps to affirm our commitment to ensuring guests enjoy their stay with us. Happy Holidays!

8/10 - 좋아요

Michelle

2023년 12월에 2박 숙박함
답변 제공: Suzie, General Manager 님, 2023년 12월 7일
Good morning MichelleThank you for your feedback. We are happy that you were happy with your stay. Please come again :)

10/10 - 훌륭해요

Patricia

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Check in was seamless. We really liked the fully self contained unit.
2023년 11월에 1박 숙박함
답변 제공: Suzie, General Manager 님, 2023년 11월 28일
Hi PatriciaThanks for the great feedback :) It makes us happy to hear that guests like you were happy here.Merry Christmas!

10/10 - 훌륭해요

Jin Hea

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very friendly
2023년 11월에 4박 숙박함
답변 제공: Suzie, General Manager 님, 2023년 11월 23일
HI JinThank you so much for your kind words. We really appreciate you taking time out of your busy schedule to give us a review.We look forward to seeing you again and wish you the best of luck !

10/10 - 훌륭해요

Rose

2023년 11월에 1박 숙박함
답변 제공: Suzie, General Manager 님, 2023년 12월 12일
Thank you Rose for your review. Ratings like yours let us know that we are on the right track to making guests stays as pleasant as possible. Please come again!

4/10 - 별로예요

Eric

2023년 11월에 3박 숙박함
답변 제공: Suzie, General Manager 님, 2023년 11월 23일
Hi EricWe are sorry that you were not satisified with your stay and appreciate your feedback. Any details will help us to improve any deficiencies.Have a good night :)

2/10 - 너무 별로예요

Wesley

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Room smelled of mold and mildew. Dust all over the furniture. Strong smell of propane. Was nauseating. Could not wait to get out of it. Did not even make a coffee, just left. Horrible!
2023년 11월에 1박 숙박함
답변 제공: Suzie, General Manager 님, 2023년 11월 14일
Good morning WesleyWe are terribly sorry that you were not satisfied with your stay. Housekeeping staff have given a thorough clean to all furniture. Thank you for bringing that to our attention..Upon inspection of the room, we could not smell any propane. Is it possible that there was a running truck in the parking lot with diesel? Again, we apologize for any deficiencies and thank you for letting us know so that we may act upon them.

8/10 - 좋아요

Dan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Suzie, General Manager 님, 2023년 11월 9일
Good morning DanThank you for taking the time to give us a rating. All feedback is important to our quality standards. Have a great day!

8/10 - 좋아요

Jack

가족 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Very friendly reception and functional 2 rooms
2023년 10월에 1박 숙박함
답변 제공: Suzie, General Manager 님, 2023년 10월 28일
Hi JackThank you for your positive feedback. Please come again :)

6/10 - 괜찮아요

Jacob

2023년 9월에 1박 숙박함
답변 제공: Suzie, General Manager 님, 2023년 10월 17일
Good morning JacobThank you for taking the time to give us a rating. Your feedback is important to us. Please come again.

6/10 - 괜찮아요

Marie

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Suzie, General Manager 님, 2023년 10월 15일
Hi MarieThank you for your rating. We appreciate all feedback from all guests. Please come again. Have a great day :)

10/10 - 훌륭해요

Jahmal

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good value. Friendly, helpful and accommodating staff.
2023년 10월에 1박 숙박함
답변 제공: Suzie, General Manager 님, 2023년 10월 15일
Hi JahmalThank you for your rating and feedback. We are glad that you enjoyed your stay with us. Please come again :)

10/10 - 훌륭해요

Brenda

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Always a great place to lay our heads…Clean convenient relaxed everything you need when you’re away from home. Our room is perfect. We bought our kitten and she loved it.
2023년 10월에 2박 숙박함
답변 제공: Suzie, General Manager 님, 2023년 10월 28일
Hi BrendaThank you so much for the great review. You are always welcome back :)

4/10 - 별로예요

실제 이용하신 고객

좋아요: 청결 상태
별로예요: 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Suzie, General Manager 님, 2023년 9월 29일
Hi MarkWe are sorry that you were not satiified with your stay here. Can you please expand on any details so that we may address them?Thanks!

4/10 - 별로예요

Lea

연인과의 여행, 출장 여행
The bed was extremely hard. They are limited staff for house keeping so we didn’t get our room cleaned. The bathroom did not have a sink - I had to brush my teeth, do my make up and hair in the kitchen. Somewhat comical but we made it work. Not my first choice.
2023년 9월에 2박 숙박함
답변 제공: Suzie, General Manager 님, 2023년 9월 27일
HI LeaWe were short staffed on your last day and we apologize. The Front desk was happy to bring you want you asked for.We have to admit, that one room does have an odd set up but hopefully the brand new cabinets made the kitchenette area a bit nicer for you.As mentioned on the phone, if you ever return, we will give you a complimentary upgrade to one of our beautiful 1 Bedroom Suites :)

8/10 - 좋아요

Christopher

연인과의 여행
Great staff, we checked in late after regular hours, they accommodated us, followed up with phone call and email, rooms was very clean.
2023년 8월에 1박 숙박함
답변 제공: Suzie, General Manager 님, 2023년 9월 17일
Thank you Christopher. We do our absolute best to try to accommodate guests. Our Housekeepers take pride in their work and we are happy that you were happy! Please come again :)

6/10 - 괜찮아요

Brandy

연인과의 여행
좋아요: 직원 및 서비스
It’s an older motel that is partly renovated. Bed was harder then I liked but some people enjoy that. It was quiet and great for a quick one night stay.
2023년 9월에 1박 숙박함
답변 제공: Suzie, General Manager 님, 2023년 9월 17일
Hi BrandyThank you for your feedback. next time, we recommend you stay in one of our renovated 1 bedroom suites rather than the standard single room. You will be quite pleased.

6/10 - 괜찮아요

Sophie

별로예요: 직원 및 서비스
2023년 9월에 1박 숙박함
답변 제공: Suzie, General Manager 님, 2023년 9월 17일
We appreciate your rating Sophie. Have a great day !!

4/10 - 별로예요

charles

2023년 8월에 2박 숙박함
답변 제공: Suzie, General Manager 님, 2023년 9월 17일
Hi Charles .... Thanks for your feedback. We are sorry that we didn't rate better. If there is anything that you can elaborate on, we take prompt action on any deficiencies.

10/10 - 훌륭해요

Christine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Happy surprise in Merritt!
Great 'hidden' find on a road trip back from Edmonton to Vancouver. Well equipped. Friendly. Provided important information about the town, services, restaurants. Had air conditioning, especially in a season of extreme wildfires and poor air quality across the province. Thanks for being there!
2023년 8월에 1박 숙박함
답변 제공: Suzie, General Manager 님, 2023년 8월 21일
Hi ChristineThanks for the positive feedback :)Your name has now been entered into our monthly REVIEW REWARDS where you could win 100. Good luck !!

4/10 - 별로예요

Gavin

연인과의 여행, 반려동물 동반 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
The property is well cared for by the proprietors. However, the Air Conditioner so was so noisy that it could not be left on at night. Also, the smoke detectors had been removed from the ceiling of the room. The location is very convenient but also noisy.
2023년 8월에 1박 숙박함
답변 제공: Suzie, General Manager 님, 2023년 8월 21일
Hi GavinWe apologize about the noisy air conditioner. We replaced any of the AC's with deficiencies 2 days ago. Sadly, guests pull down the smoke alarms. We apologize that we were not aware of that in your room. We act upon this very expediently for everyone's safety.Thanks for the feedback and please come again.

10/10 - 훌륭해요

Justin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Straightforward staff, excellent amenities for a small hotel.
2023년 8월에 1박 숙박함
답변 제공: Suzie, General Manager 님, 2023년 8월 20일
Thanks for the review Justin :)You are now entered into our monthly REVIEW draw for 100. Good luck!

8/10 - 좋아요

Amy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Thanks!
2023년 8월에 1박 숙박함
답변 제공: Suzie, General Manager 님, 2023년 8월 31일
You are welcome? Thanks for the feedback :)

10/10 - 훌륭해요

Assunta

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
From check in to check out, the hosts were soo nice. The room was very clean and comfortable.
2023년 8월에 1박 숙박함
답변 제공: Suzie, General Manager 님, 2023년 8월 18일
Good morning Assunta and thank you for the great review. We appreciate your feedback and hope you stay with us again :)

8/10 - 좋아요

Janis

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Room was clean. Upgraded to a suite because air conditioner in reserved room was not working. AC in revised room was not very good either
2023년 8월에 1박 숙박함
답변 제공: Suzie, General Manager 님, 2023년 8월 17일
Hi JanisWe are so sorry thaT the A/C was not up to par in your room. We do have new ones that just arrived and will be installed. Your next stay will be nice and quiet :)\Thanks for coming!

8/10 - 좋아요

James

2023년 8월에 1박 숙박함
답변 제공: Suzie, General Manager 님, 2023년 9월 17일
Thank you for your rating James :)

6/10 - 괜찮아요

Laura

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Property staff was lovely, beds were hard pillows too. I wouldn't stay there again as I found the beds not comfortable but overall it was an ok place
2023년 8월에 1박 숙박함
답변 제공: Suzie, General Manager 님, 2023년 8월 14일
Hi LauraThank you for your kind words regarding our staff. We apologize that your stay was not comfortable. We will inspect the mattresses and pillows in that suite and make any changes that are necessary. Thank you for bringing that to our attention. It's feedback like yours that help us to improve the quality of guest experiences here.Have a great day and thanks again :)

10/10 - 훌륭해요

Tara

2023년 8월에 1박 숙박함
답변 제공: Suzie, General Manager 님, 2023년 8월 27일
Thank you Tara ... we love feedback to others like yours :)

10/10 - 훌륭해요

Andrew

2023년 8월에 1박 숙박함
답변 제공: Suzie, General Manager 님, 2023년 8월 27일
Thank you Andrew :) We love reviews like yours !!

10/10 - 훌륭해요

Steve

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함
답변 제공: Suzie, General Manager 님, 2023년 8월 6일
Hi SteveThanks for the great rating. We hope you come again :)

10/10 - 훌륭해요

Paul

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff at this motel are wonderful. Suzie went above and beyond to accommodate our arrival when we were unexpectedly running very late and also tracked us down when we left an item in the room. The room was clean, well-equipped, and comfortable. We would definitely recommend this motel and if traveling through Merritt will stay there again.
2023년 7월에 1박 숙박함
답변 제공: Suzie, General Manager 님, 2023년 8월 2일
Thank you for your ki8nd words Paul. It is our duty in hospitality services to do our very best for our guests.We are thrilled that you enjoyed your stay and welcome you back anytime :)

10/10 - 훌륭해요

Joseph

2023년 7월에 1박 숙박함
답변 제공: Suzie, General Manager 님, 2023년 8월 18일
Thank you for the great raqing Joseph. Enjoy the rest of your summer !

10/10 - 훌륭해요

Margaret

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The rooms were very clean and the bath had been renovated recently. The bed was great too.
2023년 7월에 1박 숙박함
답변 제공: Suzie, General Manager 님, 2023년 7월 26일
Hi MargaretIt always puts a smile on our faces when we see reviews like yours. Enjoy your evening!

8/10 - 좋아요

Cheryl 님, Calgary

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The front desk was wonderful, super friendly and efficient.
2023년 7월에 1박 숙박함
답변 제공: Suzie, General Manager 님, 2023년 7월 26일
Hi CherylThank you so much for the positive review. We try our best to keep check-ins as efficient as possible, especially after guests have had a long days drive and just want to relax.We do hope you come again. Have a great day :)

8/10 - 좋아요

Glenn

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Its clean and comfortable. Recently updated witb new flooring, kitchenette cupboards, TV and Microwave. But the new effect is spoiled by old reused trim, very dated AC unit, missing wall plate on plug in and poor clauking in tbe bathroom. Its so close to being a really nice place. That all said, its inexpensive, clean and all you need for the night. Staff very friendly and helpful.
2023년 7월에 1박 숙박함
답변 제공: Breeon J 님, 2023년 7월 21일
Thank you, we appreciate your feedback.

4/10 - 별로예요

Dale

연인과의 여행
Tub was clean. Couch felt dirty, microwave was greasy. Window sills dirty. Got bitten on ankles both myself and my husband by bugs? Couldn’t wait to leave. This place needs to be bulldozed down and a new building built. Do not stay here! No one at office when arrived just after 3 pm. Came back after 330 and did check in.
2023년 7월에 1박 숙박함
답변 제공: Max 님, 2023년 7월 14일
We sincerely apologize for the unpleasant experience you had with us and we genuinely appreciate you bringing the issue of cleaning negligence to our attention. Rest assured, we will take immediate action by instructing our team to thoroughly check all of our rooms and ensure that such oversights do not occur in the future.Regarding the pest control matter, we want to assure you that we regularly schedule inspections to maintain the highest level of cleanliness and comfort for our guests. Although we have not received any previous reports of issues, we understand your concerns and will arrange for another inspection to double-check everything is in order.We hold the satisfaction and well-being of each and every one of our guests in the highest regard. In line with this commitment, we constantly strive to provide the best experience possible, which includes regular updates and renovations to our rooms. Almost all of our rooms have already undergone renovation, and we plan to complete the remaining renovations later this year.Once again, we genuinely appreciate your valuable feedback as it greatly assists us in improving our services. We value your opinion and will use it as an opportunity to enhance our work. If there is anything else we can do to make your future stays more enjoyable, please do not hesitate to let us know. Thank you for giving us the chance to serve you better.

4/10 - 별로예요

janet

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함
답변 제공: Max 님, 2023년 7월 14일
Hi Janet,We apologize for any inconvenience caused by the smell in the room. Our cleaning procedures involve the use of high-quality cleaning products to ensure a deep clean, which may occasionally result in a strong scent. Nevertheless, we understand the importance of providing a comfortable environment and take steps to ventilate the room and expedite the dissipation of any odors.In your specific situation, we took immediate action by issuing a full refund and assisting you in finding alternative accommodations. Customer satisfaction is our top priority, and we strive to go above and beyond to assist our guests in any way we can.We appreciate your understanding and thank you for bringing this matter to our attention. We value your feedback as it helps us identify areas where we can improve our services. Once again, we apologize for any inconvenience caused and hope you have a wonderful day.