외관

트래블로지 바이 윈덤 샤이엔 여행 후기

2 out of 5
트래블로지 바이 윈덤 샤이엔
1625 Stillwater Ave, Cheyenne, WY

이용 후기

6.8
평점 10 - 훌륭해요. 502개 이용 후기 중 90개" "
평점 8 - 좋아요. 502개 이용 후기 중 166개" "
평점 6 - 괜찮아요. 502개 이용 후기 중 132개" "
평점 4 - 별로예요. 502개 이용 후기 중 58개" "
평점 2 - 너무 별로예요. 502개 이용 후기 중 56개" "

7.4/10

청결 상태

7.2/10

직원 및 서비스

6.0/10

편의 시설/서비스

6.8/10

숙박 시설 상태 및 시설

6.6/10

친환경

이용 후기

6/10 - 괜찮아요

Jacolene 님, Wellsville

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
My room stank of cheap cologne. I wondered what they were trying to cover up. My friend said it didn’t bother her,so she traded rooms with me.
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Elizabeth

반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I really enjoy staying at this Travelodge. The 24hr Diner, proximity to Del Range, ease of getting to and from. The bed was comfortable and room very clean.
2024년 3월에 2박 숙박함
답변 제공: Jerry 님, 2024년 3월 8일
Thank you for your review we are so glad that you enjoyed your stay and we look forward to seeing you again.

2/10 - 너무 별로예요

Robyn

2024년 1월에 1박 숙박함
답변 제공: Jerry 님, 2024년 1월 8일
Dear Robyn,Unfortunately, the guest was unable to stay with us due to the lack of having an photo identification. I am sorry that you felt the need to place a review with a low score due to your reservation being cancelled.

8/10 - 좋아요

William

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
quiet and helpful staff
2023년 10월에 2박 숙박함
답변 제공: Jerry 님, 2024년 1월 3일
Thank you for your review. We are so glad you enjoyed your stay.

4/10 - 별로예요

Sean

출장 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
place was kind of old and beat down. the downstairs common area has a stink of microwaved/ burnt hamburger...
2023년 9월에 1박 숙박함
답변 제공: Jerry 님, 2023년 10월 11일
I am very sorry that you did not enjoy your stay. We strive for 100% guest satisfaction.

10/10 - 훌륭해요

Mark

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 3박 숙박함
답변 제공: Jerry 님, 2023년 10월 11일
Thank you for your review.

10/10 - 훌륭해요

Thomas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very enjoyable stay.
2023년 10월에 1박 숙박함
답변 제공: Jerr 님, 2023년 10월 11일
Thank you so much for your review.

2/10 - 너무 별로예요

Caleb

2023년 10월에 1박 숙박함
답변 제공: Jerry 님, 2024년 1월 3일
I am very sorry we did not meet your expectations and hope in the future you will give us another chance.

6/10 - 괜찮아요

Ana

연인과의 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
We checked in late (10pm) and it seems someone just stayed in the bedroom because the trashcan wasn’t empty and the bedding seems like someone just left.
2023년 9월에 1박 숙박함
답변 제공: Jerry 님, 2023년 10월 20일
I am very sorry for your experience. I have addressed these issues with my staff and appreciate you taking the time to let us know. We hope to see you again!

10/10 - 훌륭해요

Dwaine

2023년 9월에 1박 숙박함
답변 제공: Jerry 님, 2023년 10월 16일
Thank you for your review.

8/10 - 좋아요

john

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 3박 숙박함
답변 제공: Jerry 님, 2023년 9월 28일
Thank you for your review.

10/10 - 훌륭해요

Jennifer

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Thank you!
The bed was just a bit firmer than I have at home, so just a very minor thing! But, I still got a good nights rest.
2023년 9월에 1박 숙박함
답변 제공: Jerry 님, 2023년 9월 28일
Thank you for your review.

10/10 - 훌륭해요

Steve

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
A Ok
2023년 9월에 1박 숙박함
답변 제공: Jerry 님, 2023년 9월 28일
Thank you for your review.

4/10 - 별로예요

Steven

가족 여행
좋아요: 숙박 시설 상태 및 시설
별로예요: 청결 상태
A Fair Place beneath Wyndham Standards.
The front desk clerk was rude and argumentative from the outset. He would only issue one key for the two of us which was most inconvenient for our stay. This is a Wyndham property. I expect better. The other staff were exceptionally helpful and friendly. The room was clean as long as you didn't look under the bed. The room was not well lit. There are no luggage carts. The fan in the bathroom was noisy and as such we couldn't leave the light on to find the bathroom in the dark at night. The curb outside the door needs painted yellow where the ramp ends. My wife fell and injured her knee and possibly her back because she didn't see where the curb began and the ramp ended.
2023년 9월에 5박 숙박함
답변 제공: Jerry 님, 2023년 9월 28일
We appreciate you taking the time to do a review. Rest assured that I have addressed the issues that occurred with my staff. My maintenance team has fixed the fan in the bathroom and I have spoken with my housekeeping staff about the importance of cleanliness standards.

6/10 - 괜찮아요

Nanette

2023년 9월에 2박 숙박함
답변 제공: Jerry 님, 2023년 9월 28일
Thank you for your review!

10/10 - 훌륭해요

Jason

2023년 9월에 1박 숙박함
답변 제공: Jerry 님, 2023년 9월 28일
Thank you for your review! We are glad you enjoyed your stay!

10/10 - 훌륭해요

Tom

2023년 9월에 1박 숙박함
답변 제공: Jerry 님, 2023년 9월 28일
We are glad you enjoyed your stay!

6/10 - 괜찮아요

Gary

2023년 8월에 2박 숙박함
답변 제공: Jerry 님, 2023년 9월 28일
Thank you for taking the time to do a review.

8/10 - 좋아요

Cynthia

2023년 8월에 1박 숙박함
답변 제공: Jerry 님, 2023년 9월 28일
Thank you for taking the time to do a review.

4/10 - 별로예요

Adam Wollman and Gayle

연인과의 여행
별로예요: 직원 및 서비스
We got in a couple hours early and tried to check in. The greeting I recieved from fellow at the diner was a very curt "Can i help you". No smile, no hello just a snotty attitude. We didn't know that check in was at 4 instead of 2 as we've found at most other lodging. I asked to check in and the kid looked at his computer screen and in the same rude tone said "No, you can't check in till 4". I asked if we could have an early check-in and received a very fast "No"! Not a "Sorry, no" or "let me see if a room is available, sorry, no", just a fast, arrogant and emphatic "No"! We did check in at 4 on the dot and found the floors to be gritty...we wore our flip flops around the room. The sheets had a habit of scrunching up and coming loose which made for a poor nights sleep. There was no coffee or cups to be had in our room or in the entrance area where the railroad employees hung out. I guess for the price we paid, we were expected to purchase coffe from the diner where we checked in. Needless to say, Travelodge ain't what it used to be years ago! Next time, we'll spend a few dollars more as our friends did and stay at Little America. The staff there treated our friends with smiles, the room was very clean, and there was coffee in the room and the restaurant as well as many other amenities.
2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Kris

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 1박 숙박함

8/10 - 좋아요

Ana 님, Pinole

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was ok.
2023년 7월에 1박 숙박함

4/10 - 별로예요

Aura

출장 여행, 반려동물 동반 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
They only provided water for their guests. Not even coffee or a free continental breakfast. No fitness, laundry or other amenities.Front desk staff was very rude< Housekeeper were nicer and more helpful. Limited dinning and no guest discount for purchasing food there
2023년 7월에 1박 숙박함

8/10 - 좋아요

Ronald

2023년 6월에 1박 숙박함

8/10 - 좋아요

Deborah

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Don't really have a review.
2023년 6월에 2박 숙박함

8/10 - 좋아요

michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good for a a day or two. No issues.

6/10 - 괜찮아요

Cristine

가족 여행
I stayed in 3 properties that were Travel Lodge on my trip. I chose them because of the Wyndham name. They were run down, skimped on everything, and this one didn't even provide any breakfast foods. We ate at the diner where we checked in and out and they could have offered a discount.
2023년 6월에 1박 숙박함

2/10 - 너무 별로예요

Charlotte

2023년 6월에 1박 숙박함

4/10 - 별로예요

steve

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
You actually check in at the diner next door, not really handicap accessible easily. Hairs In shower, uncomfortable mattress.
2023년 5월에 1박 숙박함

8/10 - 좋아요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Odd that the hotel desk is located next door. There is no computer to use for people staying at the property. I had to locate a library in the area, but that may not be an option over a weekend.
2023년 5월에 3박 숙박함
답변 제공: Kim 님, 2023년 5월 24일
Thanks for staying with us. Hope to see you again soon.

8/10 - 좋아요

Randolph

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 5월에 5박 숙박함

10/10 - 훌륭해요

David

2023년 3월에 1박 숙박함

10/10 - 훌륭해요

Joaine 님, Hurricane

2023년 1월에 1박 숙박함

2/10 - 너무 별로예요

lance

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I was woken up by the night staff at midnight claiming that I needed to give them my credit card so they could check me in. My Expedia account and my bank account showed the transaction as pending and I refused to get dressed and cross a parking lot at midnight. I got another call 15 minutes later with the same request insisting that I give them my credit card number. In the morning I checked with morning crew at desk and was told that there was no issue with my card. Horrible experience and made me think I was being scammed by this hotel?!
2023년 1월에 1박 숙박함
답변 제공: kim 님, 2023년 2월 3일
I am so sorry to hear this, please except my apologize. please come see us again and I assure you this will not Happen again.Kim W GM

10/10 - 훌륭해요

Michael

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a 6 am flight so we only slept in the room for about 6 hours. It is close to several places to eat and the motel is easy to get to. The room was nice and quiet. However, the bathroom fan was a little noisy when it ran. If we do this flight connection again we will certainly stay again.
2022년 12월에 1박 숙박함
답변 제공: Kim 님, 2023년 2월 3일
Thank you for the kind review hope to see you again soon.

10/10 - 훌륭해요

Richard

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Late night snack or a meal anytime @ Penny's Diner, on the property.
2022년 10월에 1박 숙박함

4/10 - 별로예요

Terri

좋아요: 직원 및 서비스, 객실의 편안함
Don't go alone
When I arrived the parking lot was closed. I had to park on the street in front of a bar. I am a single older woman. Then I had to drag my suitcases up steps to a diner to check in,this is when I found out there is no elevator and I was on 2nd floor. Not happy. Then I was in my room about 930pm and heard someone put a key card in the door and it unlocked. I hurried to the door locked it and hollered it is occupied. I called the front desk an they said it was just staff checking to see what rooms were occupied. What the heck thats what a computer is for or at least knock!!!!! Room was clean. But no one cleaned it for the 5days I was there. Not even emptied the trash. The security doors to outside were never locked. I really did not feel safe. Staff was very nice!
2022년 10월에 5박 숙박함

10/10 - 훌륭해요

Trina

2022년 9월에 2박 숙박함

6/10 - 괜찮아요

Josh

출장 여행
2022년 9월에 2박 숙박함

2/10 - 너무 별로예요

Margaret

연인과의 여행
별로예요: 직원 및 서비스
Don’t stay here it’s dodgy! I paid for our room in February through Expedia. I thought there might be a hold put on our card for incidentals as its a Wyndham but there wasn’t. The receptionist asked for our card to ‘have on file’ but later found a weird change on my card for $88.75. When I asked about the charge the receptionist got defensive and told us she’d only been there a week and didn’t know what it was for. Later we were told it was ‘if the third party didn’t pay’!!!!! This is a fraudulent transaction. Very weird and incredibly unprofessional. We had to register in a diner for the room…
2022년 9월에 1박 숙박함

6/10 - 괜찮아요

Jennifer

좋아요: 청결 상태
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 9월에 8박 숙박함

8/10 - 좋아요

Daniel

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
It was nice but very basic. No breakfast, no coffee, no ice, the room was clean and good parking.
2022년 8월에 1박 숙박함

6/10 - 괜찮아요

Erica

좋아요: 직원 및 서비스
The staff I spoke with was friendly and helpful. The bathroom had someone’s used soap still in the shower, the drain dripped steadily so I closed the door to avoid hearing it. The curtains didn’t work properly and were broken. Someone stole the do not disturb sign from my door on my last night there. Aside from these issues it was perfect for my needs while I was there.
2022년 8월에 3박 숙박함

8/10 - 좋아요

Luis

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 8월에 1박 숙박함

4/10 - 별로예요

Gayette

연인과의 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Our door was horrible to get into the room. The lock didn’t work…
2022년 8월에 2박 숙박함

2/10 - 너무 별로예요

Melissa

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Thought it was very odd to check in at the diner and the layout of the hotel was very disorganized. Very outdated and overpriced for what it was. Also, it showed me when I reserved that the total was $119 with tax, but was charged $132. I couldn't wait to get out of there.
2022년 6월에 1박 숙박함

10/10 - 훌륭해요

Ruthie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean and friendly
My stay at this hotel was great. Clean, friendly, and a great restaurant.
2022년 6월에 1박 숙박함

6/10 - 괜찮아요

Kevin

출장 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Old, non-cleanly room in a convenient location walking distance to restaurants.
2022년 6월에 1박 숙박함

8/10 - 좋아요

Kevin

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good stay, a bit far from the highway
This is a pretty nice hotel for the budget friendly. It’s way off the highway, so not a great location for overnight if you’re on a road trip. Check in is a pain if it’s later at night.it’s in the little diner next door. It was really late and I was tired so it probably seemed worse. Pet friendly and great friendly staff, and the bed was comfortable and shower hot.
2022년 6월에 1박 숙박함

4/10 - 별로예요

Daniel

출장 여행
Meh
Room wasn’t ready when we got there, at 10:30 PM. We were tired and ready for bed after being on the road all day. Chose this location because the diner was right next door. We had to wait 45 min to get our room. Overall felt the room was over priced for what you get. The diner helps make it worth the stay. Great staff and great food.
2022년 5월에 1박 숙박함