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컴포트 스위트 킬로나 여행 후기

3 out of 5
컴포트 스위트 킬로나
2656 Highway 97 N, Kelowna, BC

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 1015개 이용 후기 중 529개" "
평점 8 - 좋아요. 1015개 이용 후기 중 333개" "
평점 6 - 괜찮아요. 1015개 이용 후기 중 97개" "
평점 4 - 별로예요. 1015개 이용 후기 중 33개" "
평점 2 - 너무 별로예요. 1015개 이용 후기 중 23개" "

8.8/10

청결 상태

9.0/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

10/10 - 훌륭해요

Hyejin

2023년 8월에 1박 숙박함
답변 제공: Guest Services 님, 2023년 8월 9일
thank you so much for taking the time to review our property

10/10 - 훌륭해요

kilyeon

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 8월에 1박 숙박함
답변 제공: Guest Services 님, 2021년 9월 16일
Good morning thank you for your review we appreciate the time taken to review us. Take care stay safe

8/10 - 좋아요

soonkee

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 7월에 1박 숙박함
답변 제공: Guest Services 님, 2020년 7월 23일
thank you for your review we hope you enjoyed your stay in Kelowna

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Free breakfast, coffee (at any time), and a pool with water slide were really good for my family.
2019년 8월에 1박 숙박함
답변 제공: Travis K. 님, 2019년 8월 31일
Thank you for taking the time to post a review on your recent stay. I am glad to hear your family enjoyed our facilities, and we sincerely hope to see you again the next time your travels bring you back to Kelowna!

10/10 - 훌륭해요

Jiyeun

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
깨끗하고 친절한 호텔
직원들도 친절하고 시설도 깨끗해서 기분좋게 머물렀던 호텔입니다. 아침식사도 훌륭했어요.
2019년 7월에 1박 숙박함

6/10 - 괜찮아요

Michelle

아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Loved the pool. Hotel was under construction so parking was limited. Rooms are modern but wasn't very clean when we arrived.
2024년 3월에 2박 숙박함

4/10 - 별로예요

Suzanne

아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was spacious and newly renovated. There was dust on many surfaces in the room. Starting from arrival there is limited parking space because of all the storage containers taking up all the spaces. (There are at least 10) entering the hotel the first thing you see are floor to ceiling tarps for a huge construction process in the entrance. We brought our grandchildren there for 1 night of swimming and fun and every time we went to use the pool there were no pool towels in the pool area. Twice i asked the front desk to bring towels and they only brought out about 4-6 towels while the pool was full of families as it is spring break.. The included breakfast was OK and typical of this franchise. The kids enjoyed the waffles.
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Casey

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Kate

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice stuff.
2024년 3월에 1박 숙박함

8/10 - 좋아요

Renu

좋아요: 청결 상태, 직원 및 서비스
Everything good
2024년 3월에 1박 숙박함

8/10 - 좋아요

Todd

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Cool pool good breakfast …. No green space or outdoor patio
2024년 3월에 2박 숙박함

8/10 - 좋아요

Nicola

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This hotel was good for a one night stay before we flew out of YLW. The room was spacious and the bed was very comfortable. The rest of our stay was very average. TV options were VERY limited with no Netflix, no good channels and no ability to mirror or Chromecast (even though the channel guide and remote made it seem like these were available. The free breakfast was better than some, though I would hesitate to call it good. I really don’t understand why places like this can’t spend a few cents more to provide decent coffee. The coffee served in-room and with the breakfast was not worth drinking.
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Jessika

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We enjoyed Comfort Suites. The Staff were very friendly and helpful. They genuinely asked how our rooms were. They had no problem upgrading our room to a larger suite. Although, #425 was very noisy because of the roof ventalation fan, overall well lit clean suite for a good price. My kids were excited about the waterslide. They said it was the best yet! Contennental Breakfast was good, they ran out of orange juice, and 10 minutes later it was filled 👌. I would stay there again.
2024년 3월에 1박 숙박함
답변 제공: Janice - Guest Services 님, 2024년 3월 21일
Hi Jessika! Thank you for taking the time to leave your comments and review! We are happy to hear that you and your family enjoyed your stay with us and look forward to welcoming you back again soon!!

10/10 - 훌륭해요

Katherine

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Waterslide for kids. Good breakfast room. Comfortable beds
2024년 3월에 2박 숙박함
답변 제공: Janice - Guest Services 님, 2024년 3월 21일
Hello Katherine! Thank you for taking the time to leave your thoughts about your stay with us! We are happy to see you enjoyed your stay! Looking forward to your next visit!

10/10 - 훌륭해요

Rob 님, Summerland

가족 여행
Bit of construction going on, but overall a good experience.
2024년 3월에 1박 숙박함

8/10 - 좋아요

Mary L 님, Oliver

연인과의 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Nice pool and hot tub. Comfortable bed and quiet at night. Could use some tlc. Hallways dirty
2024년 3월에 3박 숙박함
답변 제공: Janice - Guest Services 님, 2024년 3월 21일
Hello Mary, Looks like overall, you had a good stay! Thank you for leaving us your feed back, we appreciate your time. May I apologize that our hallways are a little unkempt do to our current renovations, we are doing our best to be on top of this as we want all of our guests to enjoy ALL public areas of our hotel! We look forward to welcoming you again soon!...maybe after our refresh is complete? :)

6/10 - 괜찮아요

Melanie

별로예요: 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

brandy

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Kids loved the wayerslide!
2024년 3월에 1박 숙박함

6/10 - 괜찮아요

Robert 님, Castlegar

2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Brenda

아이를 동반한 가족 여행
Kids loved the waterslide… great staff!!
2024년 3월에 2박 숙박함

8/10 - 좋아요

Chizu

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함

8/10 - 좋아요

Kyle

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스
In the middle of renovations so at times a bit noisy, hallways a bit dirty. Found screws on the floor of the public bathroom. The staff was mostly good but one was quite rude when told that the coffee in the lobby needed to be replenished.
2024년 3월에 3박 숙박함
답변 제공: Tushar 님, 2024년 3월 15일
Thank you for taking the time to provide feedback regarding your recent stay at Comfort Suites. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your stay. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

10/10 - 훌륭해요

Ryan 님, London

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
On negative was that the walls/floors are thin. Tough sleep as it was a family of elephants above us.
2024년 3월에 1박 숙박함
답변 제공: Tushar 님, 2024년 3월 15일
Thank you for taking the time to provide feedback regarding your recent stay at Comfort Suites. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your stay. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

8/10 - 좋아요

Bernadette

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Super nice room, comfortable bed, but it was a bit noisy and from kids running and shouting in hallways and in the room next to us. However, the staff did say they could move us. Staff were helpful and friendly, and overall we enjoyed our stay.
2024년 3월에 1박 숙박함
답변 제공: Tushar 님, 2024년 3월 15일
Thank you for taking the time to provide us with a feedback regarding your recent stay at Comfort Suites. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!

4/10 - 별로예요

Katherine

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Expedias website falsely advertises the jetted tub in the king room which we have booked previously. We found out upon check in that the jetted tubs are no longer in the room. We paid the extra $60 a night JUST for the tub because we were taking two days off to relax and unwind. Also we were disappointed that renovations were being done in the room above us. The staff are the saving grace of this hotel as everyone we spoke to was absolutely understanding, kind and professional. Expedia should compensate us for falsely advertising a room that did not exist any longer.
2024년 3월에 2박 숙박함
답변 제공: Janice - Guest Services 님, 2024년 3월 13일
Dear Katherine, Thank you for taking the time to leave us your feedback. We are sincerely sorry to hear that we failed to meet or exceed your expectations during your stay with us. We are investigating the 3rd party website room description discrepancies with our managers. We are pleased to hear that our staff was able to assist in any way they could, as it is an unfortunate oversight on their web page and we sincerely understand your disappointment and frustration. Kindest Regards,

8/10 - 좋아요

Carol

좋아요: 청결 상태, 직원 및 서비스
Hotel is undergoing some renovations so no lobby area to speak of, there were shipping containers in most of the parking lot Staff were helpful and the room itself was very clean and comfortable
2024년 3월에 1박 숙박함
답변 제공: Tushar 님, 2024년 3월 15일
Thank you for taking the time to provide us with a feedback regarding your recent stay at Comfort Suites. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!

2/10 - 너무 별로예요

Rena

출장 여행
별로예요: 편의 시설/서비스
This was a terrible experience. This is the second time I was here. There was drywall dust in my room, like last time. A completely renovated room and the fan in the bathroom didn’t work. There were dirty towels left under the sink. And they said construction wouldn’t start till 9. It began at 8 am on my floor. When I spoke to the front desk he said he made a mistake the night before with the time. I said the is is the second time I’ve stayed for medical appts and the heater was so loud I had to shut it off. Others in the breakfast room were just as upset and said they had no sleep either. When I asked what they could do to fix this they said nothing.
2024년 3월에 1박 숙박함
답변 제공: Tushar 님, 2024년 3월 15일
Thank you for taking the time to provide feedback regarding your recent stay at Comfort Suites. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your stay. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

10/10 - 훌륭해요

Jami

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
You can hear people in the hallways. Sound proof doors would be nice. But the hotel itself was very enjoyable. Love the slide!!
2024년 3월에 1박 숙박함
답변 제공: Tushar 님, 2024년 3월 15일
Thank you for taking the time to provide feedback regarding your recent stay at Comfort Suites. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your stay. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

10/10 - 훌륭해요

Clarissa

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely rooms, great service and amenities. Thank you!!!
2024년 3월에 1박 숙박함
답변 제공: Tushar 님, 2024년 3월 15일
Thank you for taking the time to provide us with a feedback regarding your recent stay at Comfort Suites. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!

8/10 - 좋아요

Fred

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Building is under renovation but our room was finished and excellent.
2024년 3월에 1박 숙박함
답변 제공: Tushar 님, 2024년 3월 15일
Thank you for taking the time to share your comments with expedia.com. I am so pleased that you enjoyed your stay. Many guests advise us that they like the free hot breakfast- its great you did as well.

10/10 - 훌륭해요

Janet 님, Penticton

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Loved the updated room !! Nicely decorated! Comfortable bed also.
2024년 3월에 1박 숙박함
답변 제공: Tushar 님, 2024년 3월 15일
Thank you for taking the time to provide us with a feedback regarding your recent stay at Comfort Suites. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!

6/10 - 괜찮아요

Destinee

아이를 동반한 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 청결 상태
There were renovations going on which didn't bother us at all. Front desk person was very helpful and friendly. I was disappointed in the rooms. You could easily hear people talking in other rooms. The non-rug floor was sticky and had clearly not been cleaned. The pull-out chouce had hairs all over it. The towels and face clothes in the bathroom were stained. Pool qnd hot tub were decent though..kids loved it. Probably wouldn't stay again though tbh
2024년 2월에 1박 숙박함
답변 제공: Janice - Guest Services 님, 2024년 3월 3일
Dear Destinee, I am sorry to hear that we failed to exceed your expectations during your stay. We are usually commended for our rooms being very clean. I will bring up your experience with our head housekeeper and will ensure standards are being passed on to all of our staff. Perhaps once the renovations are fully complete, you can come to stay again and give us another opportunity to provide the exceptional cleanliness of our guest rooms.Kind Regards,

10/10 - 훌륭해요

Cheryl

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
They were under construction and there was a birthday party so never used the pool
2024년 3월에 1박 숙박함
답변 제공: Tushar 님, 2024년 3월 15일
Thank you for taking the time to provide us with a feedback regarding your recent stay at Comfort Suites. Your loyalty is important to us. Please visit us again soon!

6/10 - 괜찮아요

Anneliese

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The pool and hot tub were excellent, however, the market items by the front desk were very limited and the building is undergoing renovations.
2024년 2월에 2박 숙박함
답변 제공: Janice - Guest Services 님, 2024년 3월 3일
Dear Anneliese, I am sorry to hear that we were not able to meet or exceed your expectations during your recent stay with us. Was there something particular you were searching for in our marketplace that I can request to managers to bring in? We love to try and bring in a variety of items for all wants and needs. We understand that the renovations can be off putting and are sorry that our work disrupted your stay, we hope that once the renovations are fully complete, you will give us another opportunity to show you how great staying with us can really be!

8/10 - 좋아요

Wesley

2024년 2월에 2박 숙박함

2/10 - 너무 별로예요

Brandon

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Was not made aware that hotel is under renovation
2024년 2월에 1박 숙박함
답변 제공: Janice - Guest Services 님, 2024년 2월 25일
Thank you for taking the time to leave us your feedback. We are sincerely sorry to hear that our hotel refresh efforts have had a negative effect on your stay with us. We are doing our best to keep all public areas of the hotel clean and maintained during these renovations. I will forward concerns regarding there being no notification of these renovations on the Expedia booking site as well as passing on to our housekeeping supervisor, concerns regarding hallways and other public areas cleanliness.We hope we will see you again in the near future to show you our new look once the refresh is complete!

6/10 - 괜찮아요

Brandi

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Very clean rooms. Did not have shuttle service despite Expedia advertising it. Under renovations.
2024년 2월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 2월 19일
Dear Bramdi, Thank you for taking the time to complete Review regarding your recent stay at Comfort Suites. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Sorry for the Inconvenience for the Shuttle as Our 3rd party Shuttle ended their contract. Your satisfaction is important to us as a valued guest. We hope for an opportunity to properly host you in the future.

2/10 - 너무 별로예요

khalid

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
They give me room with noisy and there heating system in the room was too noisy worst stay . Heating system was going on off and every 10 min it start making loud noise . I already notify them when I was checking out . The room was near dumpster . Early morning garbage truck was making noise . What a room .
2024년 2월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 2월 19일
Dear Khalid, Thank you for taking the time to complete Review regarding your recent stay at Comfort Suites. Allow me to apologize on behalf of our hotel for failing to meet your expectations on your recent visit. I have shared your feedback with Maintenance and Staff to better handle these types of situations differently in the future. Feedback from our guests on their experiences is what we use to further our constant improvement. Again, thank you for your time and valuable feedback. We hope for another opportunity to properly host you in the future. Kind regards,Shivam ChhabraGuest ServicesComfort Suites Kelowna

10/10 - 훌륭해요

Gordon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I arrived after a long flight, room was clean, comfortable and quiet. The lady who checked me in was very friendly and helpful.
2024년 2월에 1박 숙박함
답변 제공: Tushar 님, 2024년 2월 24일
Thank you so much for taking the time to share your comments.

8/10 - 좋아요

Alisha

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff were great, hotel was clean, and even though they were doing Reno’s, it was quiet and clean. One thing I was disappointed in was they change their breakfast dishes and cutlery from real to paper plates and wood cutlery.
2024년 2월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 2월 19일
Dear Alisha, Thank you for taking the time to complete our Review regarding your recent stay at Comfort Suites. As a guest you are truly valued. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon.

4/10 - 별로예요

jocelyn

별로예요: 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 2월 19일
Dear Jocelyn, Thank you for taking the time to complete Review regarding your recent stay at Comfort Suites. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest. We hope for an opportunity to properly host you in the future.

2/10 - 너무 별로예요

Patricia 님, New Westminster

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 2월 13일
Dear Patricia, Thank you for taking the time to complete Review regarding your recent stay at Comfort Suites. On behalf of our entire team, I would like to apologize for failing to exceed your expectation. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

10/10 - 훌륭해요

Sartaj

2024년 2월에 1박 숙박함

2/10 - 너무 별로예요

Patricia 님, New Westminster

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
In full renovation mode. Drywall sanding - dusty and noisy. Kids making noise all night in rooms and hallway. Front desk non responsive to calls.
2024년 2월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 2월 13일
Dear Patricia, Thank you for taking the time to complete Review regarding your recent stay at Comfort Suites. On behalf of our entire team, I would like to apologize for failing to exceed your expectation. We informed about the same to our Management team and will make sure that will not happen again. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

10/10 - 훌륭해요

Kate

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
.
2024년 2월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 2월 13일
Dear Kate, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites. Your feedback about is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon.

10/10 - 훌륭해요

Cassandra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 2월 13일
Dear Cassandra, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites. Your feedback about is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon.

10/10 - 훌륭해요

Diana

Staff were ver nice. Rooms are clean and very quiet. The Breakfast was delicious. We really enjoyed our stay!
2024년 1월에 2박 숙박함
답변 제공: Tushar 님, 2024년 2월 5일
Thank you for taking the time to share your comments with expedia.com. I am so pleased that you enjoyed your stay. Many guests advise us that they like the free hot breakfast- its great you did as well.Guest services

10/10 - 훌륭해요

Jason

2024년 1월에 1박 숙박함

8/10 - 좋아요

Chris

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We had one of the renovated rooms, was very nice. Hotel was undergoing renovations so there were a lot of construction workers around the hotel. It was still quite clean though
2024년 1월에 1박 숙박함
답변 제공: Tushar 님, 2024년 1월 31일
Thank you for taking the time to share your comments with expedia.com. I am so pleased that you enjoyed your stay.Regards,Guest Services

8/10 - 좋아요

Quinn

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wi-Fi didn’t work and I was told I needed to call technical support to fix it. Thought that was odd.
2024년 1월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 1월 16일
Dear Quinn, Thank you for taking the time to provide feed back for your stay with us, we appreciate your time. May I apologize for not exceeding your expectations regarding your wifi connection. I was advised that our front desk associate was on call with our internet provider trying to address the problem for quite some time. We do not commonly have this problem with our internet service. We look forward to welcoming you back again in the future and hope that the internet connection during your last visit will not deter you from staying with us again!