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시겔 셀렉트 몽고메리 여행 후기

2 out of 5
시겔 셀렉트 몽고메리
1255 TownePlace Drive, Montgomery, AL

이용 후기

5.8
평점 10 - 훌륭해요. 442개 이용 후기 중 72개" "
평점 8 - 좋아요. 442개 이용 후기 중 99개" "
평점 6 - 괜찮아요. 442개 이용 후기 중 91개" "
평점 4 - 별로예요. 442개 이용 후기 중 61개" "
평점 2 - 너무 별로예요. 442개 이용 후기 중 119개" "

6.2/10

청결 상태

6.6/10

직원 및 서비스

6.0/10

편의 시설/서비스

5.4/10

숙박 시설 상태 및 시설

이용 후기

2/10 - 너무 별로예요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I was never able to get a room there because they didn't have any rooms available when I got there...
2020년 9월에 1박 숙박함
답변 제공: Management 님, 2020년 9월 9일
Sorry that we weren't able to accommodate you.

2/10 - 너무 별로예요

Rebecca

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Never. If could give a 0, I would
OMG, NEVER STAY HERE. NASTY, NASTY, NASTY!!!!!
2020년 2월에 1박 숙박함
답변 제공: Management 님, 2020년 3월 18일
Thank you for staying with us.

2/10 - 너무 별로예요

Charles 님, Pensacola

I am upset that Expedia didn’t make it clear that we had to check in before 7:00pm. We had no hotel and had to search for the next hour trying to find a place to stay. And then we got charged for a room we couldn’t even check in at. All this while trying to visit my dying father. Thanks Expedia
2020년 2월에 1박 숙박함
답변 제공: Management 님, 2020년 3월 18일
Thanks for staying with us!

4/10 - 별로예요

Nicholas

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 2월에 1박 숙박함
답변 제공: Management 님, 2020년 2월 17일
Thank you so much for staying with us!

8/10 - 좋아요

Mekaylah 님, Montgomery Al

좋아요: 직원 및 서비스, 편의 시설/서비스
I liked the structure of the room. The kitchen area has an oven and microwave which I liked. I didn’t like that a only had 1 pillow , & I seen 2 roaches In my room during my stay
2020년 2월에 1박 숙박함
답변 제공: Management 님, 2020년 2월 4일
Thanks for staying with us!

6/10 - 괜찮아요

Anthony

2019년 12월에 2박 숙박함

2/10 - 너무 별로예요

Rick

출장 여행
별로예요: 직원 및 서비스
Reserved a room only to find out that you can’t check in after 7:00pm...Really? Perhaps not sharing vacancies online after 7:00pm would alleviate this becoming an issue in the future. Solutions! Not just problems.
2019년 11월에 1박 숙박함
답변 제공: Management 님, 2019년 11월 19일
We do see information below this was taken from the Expedia booking page. Thanks Policies Check-in Check-in between 2:00 PM - 7 PM Minimum check-in age - 18 Special check-in instructions The front desk is open during the following times: Monday - Friday: 9 AM - 7 PM Saturday - Sunday: 11:00 AM - 7:00 PM This property doesn't offer after-hours check-in. Guests arriving late won't be able to check in until the next morning. Check-out Check-out before 11 AM

2/10 - 너무 별로예요

Brandy

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 9월에 1박 숙박함
답변 제공: Management 님, 2019년 9월 30일
Thanks for staying with us!

2/10 - 너무 별로예요

Christopher

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It’s was terrible very dirty n roaches everywhere
2019년 9월에 4박 숙박함
답변 제공: Management 님, 2019년 9월 30일
Thanks for staying with us!

2/10 - 너무 별로예요

실제 이용하신 고객

단체 여행, 출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Housing staff not caring if rooms were ready for guest
2019년 8월에 3박 숙박함
답변 제공: Management 님, 2019년 9월 30일
Thanks for staying with us!

4/10 - 별로예요

실제 이용하신 고객

연인과의 여행, 출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Room was not clean , had to wait until 3 to check in. There was no toilet paper or towels. The kitchen sink was backed up. The bathroom had spots of blood on the mirror and toenail clippings on the floor. I had to ask for toilet paper and towels. I was given 1 towel (for 2 guests), 2 wash cloths and 1 handtowel . They were disgusting and the 1 washcloth actually had a bandaid stuck to it. So I went to the store and bought towels and bleach to clean the bathroom.
2019년 7월에 1박 숙박함
답변 제공: Management 님, 2019년 8월 11일
Thanks for staying with us, I did see however we have some things to work on and we will and we will get them fixed. Thanks

2/10 - 너무 별로예요

Jay 님, Montgomery

별로예요: 직원 및 서비스
Hotel told me there is no room available because they have mistake and asked me to call Expedia which I called expedia phone number showing from Expedia web site and I was answered by a person (mentioned his name as Frank Alison with extension 2046). Frank told me that I will get refund $100 and another room, but instructed me to buy Google Play gift card and give him the card code that he put into computer to process that. After give the google play card code, he asked me to hold the phone and wait 5 minutes, And then he was back to said the server is hanging, and need me to buy another google play card. At this point, I realized it is trap. NEVER got a room which I booked from Expedia. I have been Expedia customer for many years. This is extremely BAD experience. WHY Expedia Phone number from Expedia Web site is handled way? I am strongly demand Expedia investigate this issue. And compensate my loss causing by this issue.
2019년 7월에 1박 숙박함
답변 제공: Management 님, 2019년 7월 11일
Thank you so much for staying with us!

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
No trash can in the room tv didn't work. Called maintenance but no answer
2019년 2월에 1박 숙박함
답변 제공: Management 님, 2019년 2월 25일
Thanks for staying with us!

2/10 - 너무 별로예요

실제 이용하신 고객

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
They close check in time a 3:00pm,i got there at 3:45 couldnt check in they took my money.this is the worse hotel ive seen. Alot of peopleslicing in them tore up cars everywhere .please do not get a room there its not even worth 33.00 i paid
2019년 2월에 1박 숙박함
답변 제공: Management 님, 2019년 2월 25일
Thanks for staying with us!

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Don’t Go
Not good at all. The service, cleanliness, security ,etc.
2019년 2월에 2박 숙박함
답변 제공: Management 님, 2019년 2월 25일
Thanks for staying with us!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 2월에 1박 숙박함
답변 제공: Tim J 님, 2019년 4월 8일
Thanks for staying with us!

2/10 - 너무 별로예요

Shonda

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
There were no rooms for my reservation and the desk agent did nothing to offer any assistance or alternatives. They just said sorry....and it's not my fault I can't do anything.
2019년 2월에 1박 숙박함
답변 제공: Management 님, 2019년 2월 18일
Thanks for staying with us!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
Great experience and great customer service. I slept really comfortable and my room was very clean.
2019년 2월에 1박 숙박함
답변 제공: Management 님, 2019년 2월 18일
Thanks for staying with us!

2/10 - 너무 별로예요

Robert

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 2월에 1박 숙박함
답변 제공: Management 님, 2019년 2월 10일
Thanks for staying with us!

8/10 - 좋아요

Svetlana

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 1월에 3박 숙박함
답변 제공: Management 님, 2019년 2월 10일
Thanks for staying with us!

2/10 - 너무 별로예요

Demetrius

별로예요: 청결 상태
2019년 2월에 1박 숙박함
답변 제공: Management 님, 2019년 2월 10일
Thanks for staying with us!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 2월에 1박 숙박함

8/10 - 좋아요

Tony

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 1월에 4박 숙박함
답변 제공: MONTGOMERY MANAGER 님, 2019년 2월 5일
Thank you TONY for choosing to stay with us.

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Free night Stay now right please bit that will be great
2019년 1월에 1박 숙박함
답변 제공: Management 님, 2019년 2월 10일
Thanks for staying with us!

10/10 - 훌륭해요

Elliott

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very clean and respectful hotel.
Amazing
2019년 1월에 1박 숙박함
답변 제공: Management 님, 2019년 1월 30일
Thanks for staying with us!

10/10 - 훌륭해요

Elliott

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 1월에 1박 숙박함
답변 제공: Management 님, 2019년 1월 30일
Thanks for staying with us!

6/10 - 괜찮아요

실제 이용하신 고객

아이를 동반한 가족 여행
좋아요: 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
They had roaches & the front desk assistant with the red hair was very rude and not good with customer service not friendly at all besides that everything was ok and the rest of the guest were friendly & nice the second time I stayed the lady porcha was very nice and checked me in very quickly she had great customer service skills
2019년 1월에 1박 숙박함
답변 제공: Management 님, 2019년 1월 30일
Thanks for staying with us!

2/10 - 너무 별로예요

Edward

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
HORRIBLE!
Worst business ever! Very rude and disrespectful!!!!
2019년 1월에 1박 숙박함
답변 제공: Management 님, 2019년 1월 20일
I'm very sorry you are displeased with our service. We will work very hard to improve.

8/10 - 좋아요

anthony

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 12월에 4박 숙박함
답변 제공: Management 님, 2018년 12월 10일
Thanks for staying with us!

10/10 - 훌륭해요

kimii 님, pascagoula

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice
Nice n clean
2018년 11월에 1박 숙박함
답변 제공: Management 님, 2018년 11월 19일
Thanks for staying with us!

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스
Ok nice rooms did have problems with pest.Rooms were ok pool was closed whole stay
2018년 8월에 3박 숙박함
답변 제공: MONTGOMERY MANAGER 님, 2018년 9월 4일
Thank you for the feed back and we are in the process of making this a better place for the next time you come :)

10/10 - 훌륭해요

Barbara

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Annual Road trip Vacation
Exceptionally clean room. Near stores, casino, freeway. Very quiet. Staff was courteous and accommodating. Adequate well lit parking
2018년 7월에 2박 숙박함
답변 제공: MONTGOMERY MANAGER 님, 2018년 9월 4일
Thank you kindly for the nice words :) I am glad you enjoyed your stay with us.

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Can not stay because of overbooking and management don't even try to help
2018년 7월에 1박 숙박함
답변 제공: MONTGOMERY MANAGER 님, 2018년 9월 4일
Many apologies for the inconvenience that you experienced :( We had just taken over the property from the old owner some room were overbooked and it was out of our hands I wise there was more we could have done :( BUT If you're ever back in Montgomery please stop by and we will make this right you.

4/10 - 별로예요

ebbs 님, AL

좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 청결 상태, 숙박 시설 상태 및 시설
I was disappointed at the fact that the bathroom floor seemed to be warped from possible water damage. I killed numerous of roaches during my stay, some of which were in the kitchen and the others in the bathroom. The room itself just had an old smell. I've stayed at Home-Towne Suites in other cities and was never dissatisfied, so of course this was a shocker to me
2018년 7월에 1박 숙박함
답변 제공: MONTGOMERY MANAGER 님, 2018년 9월 14일
Hello Ebbs I am sorry your visit was not a good experience, this was not our property at the time of your stay But I am happy to inform you that we are renovating this property and working to fix many issues that you have stated.This property is now call Siegel Select Montgomery and we will be here for you :).

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 7월에 1박 숙박함

6/10 - 괜찮아요

Wendy

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Roaches
2018년 6월에 2박 숙박함

8/10 - 좋아요

sandra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 6월에 1박 숙박함

4/10 - 별로예요

Magen 님, California

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
I should have paid more attention to the warning signs that I should have cancelled this reservation after reviewing the room. There were people in the pool that were clearly not guests. The carpets throughout where very dirty, and the office locks at a certain time, and a security guard inside the office. You have to come and ask for more linen (which there was a shortage) at the office, as well as bedding for the let-out sofa couch. They do not clean your room, and there is a note that they are not responsible for toilet paper after your initial visit. Whatever that means. I was not thinking and it showed when I stayed here. I recommend saving more for a better hotel. I also felt like when I was outside, that I should be inside before something bad happens.
2018년 7월에 3박 숙박함

4/10 - 별로예요

Kimaya 님, Montgomery, Al

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Horrible
As we was going into the room it was roaches flying in while we was there. Upon entering the room there were several of roaches that we killed and there was no towels on the room. I contacted the first desk but never received the towels that I asked for.
2018년 6월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
No air conditioning
There was no air conditioner working, tv didn’t work, guys smoking in the halls took staff forever to change my room , when they did next room smelled bad
2018년 6월에 1박 숙박함

10/10 - 훌륭해요

tony

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 6월에 2박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태, 객실의 편안함
2018년 6월에 1박 숙박함

2/10 - 너무 별로예요

Susan

별로예요: 직원 및 서비스, 객실의 편안함
Go someplace else
Never even made it into a rm since there was nobody there at the desk to check us in and we had just driven about 2,000+ miles all we wanted to was sleep but apparently they don't like to waist money on employees so if you're planning getting a bed to sleep in get there at their convenience not yours or do like I did and go to another hotel and relax
2018년 6월에 2박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2018년 6월에 1박 숙박함

8/10 - 좋아요

Wendy

별로예요: 청결 상태
2018년 5월에 2박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Everyone who wrote the reviews for this place must work there. I believe the majority of the people at the hotel actually live there. The hotel could use some cleaning from the floors to the vents to the curtains. The guest felt the need to leave their bags of trash in the stairwell daily. It was terrible!
2018년 6월에 3박 숙박함

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very displeased with my stay starting with my check in which took almost 30 minutes. Three different people had to try to operate the computer.. After check in I entered the main building and found trash in the elevator, and hall carpets filthy. Room was at best OK as far as being clean. But television and bed side lamp was broken. Called front desk but no one answered. They were all outside talking and joking around. Called back later and young lady came up and vision. But when I tried to turn television off it would not. I just left it on the two days I was there. I usually stay in less expensive hotels and don't expect top tier service but I got what I paid for at this hotel. I would not go back back. .
2018년 6월에 2박 숙박함

2/10 - 너무 별로예요

Matthew

별로예요: 직원 및 서비스
We arrived to find the office was closed and we could not check in. Had to find other accommodations at 2am.
2018년 5월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

별로예요: 숙박 시설 상태 및 시설
Hotel is good for families in need of extended stays and the price is economical; however, exterior entrance do not have locks and carpet in entrances are filthy.
2018년 5월에 3박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Not Cheap Enough
If you find yourself saying "I bet these reviews are just being too harsh...", they're not. This place was a nightmare. We managed to survive two nights here, but with very little sleep. After getting our room, we walk to the unit we where we were staying. The front door was broken, so no key card required. Anyone can waltz on in. The hallways smelled of freshly smoked blunt. Our room was missing cabinet doors and was severely outdated. The carpet had questionable stains. The beds caved in the middle. There was a pack of half eaten crackers under the poor excuse for a couch. The people lurking at all hours of the night seemed sketchy, and made themselves heard until around 4 a.m. I could go on but I'll stop there. Yes, it's cheap. No, it's not cheap enough.
2018년 5월에 2박 숙박함