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스위트 라구나 호텔 여행 후기

스위트 라구나 호텔
Teomanpasa Cad., No. 53, Antalya, Antalya

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 450개 이용 후기 중 137개" "
평점 8 - 좋아요. 450개 이용 후기 중 190개" "
평점 6 - 괜찮아요. 450개 이용 후기 중 65개" "
평점 4 - 별로예요. 450개 이용 후기 중 32개" "
평점 2 - 너무 별로예요. 450개 이용 후기 중 26개" "

8.0/10

청결 상태

7.8/10

직원 및 서비스

7.8/10

편의 시설/서비스

7.6/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

10/10 - 훌륭해요

younghoon 님, south korea

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
가성비 최고
객실 깨끗하며, 조식, 석식 모두 만족합니다 이 가격에 이만한곳이 없을듯 합니다. 직원 친절합니다. 올드타운에서 거리가 좀 있지만 트램으로 몇정거장가면 올드타운도 나오고 좋습니다 저는 올드타운갈때 도보로 올때는 트램을 타서 골목구석구석 볼수가 있었습니다.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
아름다운 해변과 함께
구시가지와 멀지 않고 도보로 10분이면 갈수 있습니다. 고고학 박물관과도 가까웠으며 아름다운 해변있어 산책하거나 거닐기 좋았으며 1일 2식으로 예약해서 식사또한 맛있게 할 수 있었습니다. 하지만 1일 와이파이는 유료라.... 아쉬웠습니다.

6/10 - 괜찮아요

Ute 님, Elsterwerda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Es ist ein schönes Hotel, sehr freundlich Personal, ich war schon das 6 mal da und werde weiter in dieses Hotel gehen, aber ich muss sagen das einiges verbessert werden müsste, vielen Dank für alles ich komme wieder
2024년 3월에 17박 숙박함

10/10 - 훌륭해요

Ali Emre

2024년 1월에 1박 숙박함

8/10 - 좋아요

Ugur

2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Ahmet

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Emre 님, 2023년 12월 14일
Thank you for sharing your feedback.

8/10 - 좋아요

Denzil

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Would Stay Again.
The hotel was in ok condition and I appreciated the small balcony in the standard room. The location was a short walk to coastal views and a quick walk to bus stops that take you to the mountains. Breakfast was enough to start the day. The mattress in room 1401 was a little uncomfortable. However, all staff were friendly.
2023년 12월에 4박 숙박함
답변 제공: Emre 님, 2023년 12월 14일
Thank you for sharing your feedback. We're glad to hear that you appreciated the hotel's location, the small balcony in the standard room, and the proximity to coastal views and bus stops. It's great that the breakfast was satisfactory for starting the day.We apologize for any discomfort you experienced with the mattress in room 1401. Your comments about the friendliness of the staff are appreciated, and we'll use your feedback to continue improving our services.If you have any specific suggestions or if there's anything else we can do to enhance your experience in the future, please let us know. We hope to welcome you back for another visit.

8/10 - 좋아요

sevtap

출장 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Sezon olmadığı için açık büfe kahvaltısı yoktu ama kahvaltı güzeldi. Bir gün yumurtayı soğuk getirmiştiler. Ama söyleyince hemen ilgilendiler. Odanın birtanesinde sıcak su çalışmıyordu. Hemen odamızı değiştirdiler. Genel olarak konumu iyi. Kısa süreli seyahatler için ideal. Otel güzel. Çalışanlar genel olarak ilgiliydiler.
2023년 12월에 2박 숙박함
답변 제공: Emre 님, 2023년 12월 11일
Otelimizdeki deneyiminizle ilgili geribildiriminiz için teşekkür ederiz. Sezon olmamasına rağmen kahvaltının güzel olduğunu duyduğumuza sevindik. Ancak, yumurtayla ilgili yaşadığınız aksaklık ve sıcak su sorunu için özür dileriz. Hemen ilgilenilmiş olması bizim için önemli ve bu durumun çözüldüğünü öğrenmek memnuniyet verici.Genel olarak konumumuzun iyi olduğunu ve kısa süreli seyahatler için ideal olduğunu düşündüğünüzü duymak bizi mutlu etti. Otelimizin güzelliği ve çalışanlarımızın genel olarak ilgili olmaları konusundaki olumlu görüşleriniz için de teşekkür ederiz.Sizi bir dahaki seyahatinizde tekrar ağırlamaktan memnuniyet duyarız. Herhangi bir özel isteğiniz veya geri bildiriminiz olursa bize bildirmekten çekinmeyin.Saygılarımla,

10/10 - 훌륭해요

Ahmet

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Emre 님, 2023년 12월 14일
Thank you for sharing your feedback.

8/10 - 좋아요

Erol

2023년 12월에 1박 숙박함
답변 제공: Emre 님, 2023년 12월 14일
Thank you for sharing your feedback.

8/10 - 좋아요

Mohamed

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Jag gillade hotels lägg och närheten till stan, men dom hade dåligt frukost
2023년 11월에 1박 숙박함
답변 제공: Emre 님, 2023년 12월 11일
Tack för din feedback om vårt hotell. Vi är glada att du gillade vårt läge och närheten till staden. Vi beklagar att du inte var nöjd med frukosten. Din åsikt är viktig för oss.Vi tar din kommentar om frukosten på allvar och kommer att vidta åtgärder för att förbättra kvaliteten och variationen. Om du har några specifika förslag eller önskemål för frukosten är vi tacksamma om du delar dem med oss.Vi hoppas att du ger oss en chans att göra det bättre nästa gång du besöker oss. Tack igen för din feedback.Vänliga hälsningar,

8/10 - 좋아요

Fatih

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함
답변 제공: Emre 님, 2023년 10월 26일
Thank you for taking the time to share your feedback with us.

10/10 - 훌륭해요

Sara

2023년 9월에 2박 숙박함
답변 제공: Emre 님, 2023년 10월 26일
Thank you for taking the time to share your feedback with us.

8/10 - 좋아요

Phillip

좋아요: 청결 상태, 직원 및 서비스
별로예요: 객실의 편안함
The overall experience was good. The restaurant staff were attentive and helpful. Food was a bit repetitive but good salad choice. Receptionist was a bit fierce. Lovely swimming pool although a bit near to outside dining space. Comfort !!! The mattress need looking at they are not comfortable, this has been mentioned in previous reviews. I spoke to other guests and they all mentioned the uncomfortable mattresses. They need sorting. Overall a good value for money hotel
2023년 9월에 8박 숙박함
답변 제공: Emre 님, 2023년 9월 19일
Thank you for taking the time to share your feedback with us. We are pleased to hear that you had an overall good experience during your stay.It's great to know that you found our restaurant staff attentive and helpful. We appreciate your feedback about the food, and we will work on adding more variety to our menu.We apologize if you found our receptionist a bit fierce; this is not the level of service we aim to provide, and we will address this with our team to ensure a more welcoming atmosphere.Regarding the mattresses, we appreciate your input, and we will certainly look into this matter to ensure our guests' comfort.We are glad to hear that you found our hotel to be a good value for money, and we hope to have the opportunity to welcome you back in the future.If you have any further comments or suggestions, please feel free to share them with us.Best regards,

8/10 - 좋아요

Mehmetali

출장 여행
좋아요: 직원 및 서비스
2023년 9월에 1박 숙박함
답변 제공: Emre 님, 2023년 9월 16일
Thank you for taking the time to share your feedback with us.

10/10 - 훌륭해요

Val

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great value for money hotel
Large, comfortable and exceptionally clean room. 20 mins walk into Antalya, cheap tram at bottom of street. Pool was lovely with lots of comfy sun beds. Minor complaint - the system check in was very slow but other than that it was perfect for our needs
2023년 9월에 3박 숙박함
답변 제공: Emre 님, 2023년 9월 16일
Thank you for taking the time to share your feedback with us. We are delighted to hear that you had a great stay at our hotel and that you found it to be excellent value for money.It's wonderful to know that you enjoyed your large, comfortable, and exceptionally clean room. We're also pleased that you appreciated the convenience of our location, with the city center just a 20-minute walk away and a tram stop nearby. Your positive comments about our pool and sunbeds are much appreciated.We apologize for any inconvenience you experienced during the check-in process. Your feedback is valuable, and we will review our procedures to ensure a smoother experience for our guests in the future.Once again, thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future. If you have any further comments or suggestions, please feel free to share them with us.Best regards,

10/10 - 훌륭해요

Mustafa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Emre 님, 2023년 9월 12일
Thank you for your review

8/10 - 좋아요

Mine

좋아요: 청결 상태, 직원 및 서비스
Im Großen und Ganzen ist die Lage des Hotels perfekt, zu Fuß braucht man etwa 15-20 Minuten zum Strand und zum Einkaufszentrum. Gerne wieder!
2023년 8월에 5박 숙박함
답변 제공: Emre 님, 2023년 9월 6일
Zunächst möchten wir uns herzlich bei Ihnen bedanken, dass Sie in unserem Hotel übernachtet haben. Ihr Feedback ist uns wichtig.Wir freuen uns, dass Ihnen die Lage unseres Hotels gefallen hat. Die Nähe zum Strand und zum Einkaufszentrum ermöglicht es unseren Gästen, ihren Urlaub bequem und stressfrei zu gestalten. Wir sind erfreut zu hören, dass Ihr Aufenthalt in dieser Hinsicht angenehm war.Ihre Meinungen zu unserem Essen sind für uns von Bedeutung. Wir werden Ihr Feedback nutzen, um unser Speisenangebot zu erweitern und zu verbessern.Es tut uns leid zu hören, dass Sie während Ihres Aufenthalts negative Erfahrungen gemacht haben. Wir möchten sicherstellen, dass unsere Gäste einen angenehmen Aufenthalt haben, und werden daher weiterhin an der Verbesserung unserer Dienstleistungen arbeiten.Wir würden uns freuen, Sie erneut in unserem Hotel begrüßen zu dürfen, und hoffen, dass Ihr zukünftiger Aufenthalt noch angenehmer sein wird.Mit freundlichen Grüßen,

8/10 - 좋아요

Ahmet

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Emre 님, 2023년 9월 6일
Thank you for your review

4/10 - 별로예요

Farhad

가족 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스
The bed, mattress and pillow were very bad, and the body ached the next day.
2023년 8월에 1박 숙박함
답변 제공: Emre 님, 2023년 9월 2일
First and foremost, we would like to thank you for choosing our hotel for your stay. We sincerely apologize for the discomfort you experienced with the bed, mattress, and pillow. Your comfort is of utmost importance to us, and we are truly sorry for any inconvenience this may have caused.Your feedback is highly valuable to us, and we will certainly take your comments into consideration as we strive to improve our accommodations. If you decide to stay with us again in the future, please do not hesitate to inform us of your preferences. We would be delighted to make every effort to provide you with a more enjoyable stay.Thank you for your feedback, and we hope to have the opportunity to welcome you back to our hotel.Warm regards,

6/10 - 괜찮아요

Yeliz

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
War nichts besonder alte Möbel keine Ausstattung beim Eingang keine Hilfe bei den Koffer reception unfreundlich
2023년 8월에 5박 숙박함
답변 제공: Emre 님, 2023년 9월 2일
Vielen Dank, dass Sie sich die Zeit genommen haben, Ihr Feedback zu Ihrem Aufenthalt bei uns zu teilen. Es tut uns leid zu hören, dass Ihr Aufenthalt nicht Ihren Erwartungen entsprochen hat.Ihre Kommentare sind wichtig für uns, und wir werden sicherstellen, dass Ihr Feedback an die relevanten Abteilungen weitergeleitet wird, um unsere Dienstleistungen zu verbessern.Es ist unser Ziel, sicherzustellen, dass unsere Gäste einen angenehmen Aufenthalt bei uns haben, und es tut uns leid, dass wir Ihre Erwartungen nicht erfüllen konnten.Wir hoffen, dass Sie uns in der Zukunft noch eine Chance geben werden, Sie besser zu bedienen.Mit freundlichen Grüßen,

8/10 - 좋아요

Yusuf

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Leuke hotel dichtbij strand en stad
2023년 8월에 3박 숙박함
답변 제공: Emre 님, 2023년 8월 30일
Bedankt voor uw opmerking. We zijn blij dat u tevreden bent met de gunstige ligging van ons hotel, dichtbij het strand en het stadscentrum. We kijken ernaar uit om u in de toekomst weer te mogen verwelkomen. Als u nog andere opmerkingen of vragen heeft, laat het ons dan gerust weten.

10/10 - 훌륭해요

Cenk

2023년 8월에 3박 숙박함
답변 제공: EMRE 님, 2023년 8월 26일
Thank you for sharing your feedback with us

8/10 - 좋아요

Uta

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 2박 숙박함
답변 제공: Emre 님, 2023년 8월 21일
Thank you for sharing your feedback with us.

10/10 - 훌륭해요

Akbar

단체 여행
2023년 8월에 6박 숙박함
답변 제공: Emre 님, 2023년 8월 21일
Thank you for sharing your feedback with us.

10/10 - 훌륭해요

Tuncay

좋아요: 청결 상태, 직원 및 서비스
2023년 8월에 2박 숙박함
답변 제공: EMRE 님, 2023년 8월 20일
Thank you for sharing your feedback with us.

8/10 - 좋아요

Kira Aruna

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wir fanden das Buffet mittelmäßig. Fü Familien gut geeignet. Personal sehr nett. Zum Strand ca 20 min Fußweg. 3x am Tag fährt ein Transfer hin und zurück.
2023년 8월에 6박 숙박함
답변 제공: Emre 님, 2023년 8월 17일
Vielen Dank für Ihr wertvolles Feedback.Es freut uns zu hören, dass Sie mit unserem Buffet-Service zufrieden waren. Auch die Tatsache, dass unsere Einrichtungen für Familien geeignet sind und unser Personal freundlich ist, trägt zu einer positiven Erfahrung bei.Die Nähe zum Strand, der nur etwa 20 Minuten zu Fuß entfernt ist, sowie der dreimal täglich angebotene Transferservice sind sicherlich weitere Pluspunkte Ihres Aufenthalts.Ihr konstruktives Feedback hilft uns dabei, unsere Servicequalität weiter zu verbessern. Wir werden sicherstellen, dass wir bei zukünftigen Aufenthalten weiterhin beste Erlebnisse bieten können.Wir würden uns freuen, Sie erneut bei uns begrüßen zu dürfen. Wenn Sie weitere Anmerkungen oder Fragen haben, stehen wir Ihnen gerne zur Verfügung.Mit freundlichen Grüßen,[Hotelleitung]

10/10 - 훌륭해요

Michael

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice place clean fresh comfy
2023년 8월에 1박 숙박함
답변 제공: Emre 님, 2023년 8월 17일
Thank you for sharing your brief feedback. We're delighted to know that you found the place to be nice, clean, fresh, and comfortable. If you have any further comments or if there's anything specific you'd like to highlight about your experience, please feel free to let us know. We appreciate your input and hope you had a pleasant stay.

10/10 - 훌륭해요

Aziz

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 4박 숙박함
답변 제공: Emre 님, 2023년 8월 16일
Thank you for sharing your feedback with us.

10/10 - 훌륭해요

Nedim

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 6박 숙박함
답변 제공: Emre 님, 2023년 8월 16일
Thank you for sharing your feedback with us.

10/10 - 훌륭해요

Redouane

2023년 8월에 3박 숙박함
답변 제공: EMRE 님, 2023년 8월 12일
Thank you for taking the time to share your feedback with us.

10/10 - 훌륭해요

Andrew

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: EMRE 님, 2023년 8월 7일
Thank you for taking the time to share your feedback with us.

8/10 - 좋아요

Adem

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Sehr angenehmes kleines „Familienhotel“. Es ist ruhig, sehr angenehm. Essen ist reichhaltig und abwechslungsreich und gut. Personal ist sehr freundlich und hilfsbereit. Gerne wieder.
2023년 7월에 6박 숙박함
답변 제공: EMRE 님, 2023년 8월 7일
Vielen Dank für Ihr positives Feedback!Es freut uns zu hören, dass Sie unser kleines "Familienhotel" als angenehm empfunden haben und dass es ruhig und angenehm war. Es ist schön zu wissen, dass Ihnen das Essen reichhaltig, abwechslungsreich und gut geschmeckt hat. Unser Personal ist stets bemüht, freundlich und hilfsbereit zu sein, und wir sind froh, dass Sie mit ihrem Service zufrieden waren.Wir würden uns freuen, Sie wieder bei uns begrüßen zu dürfen. Wenn Sie in Zukunft weitere Pläne haben, bei uns zu übernachten, zögern Sie bitte nicht, uns zu kontaktieren.Nochmals vielen Dank für Ihr positives Feedback, und wir freuen uns darauf, Sie bald wieder bei uns zu haben.Mit freundlichen Grüßen,[Hotelleitung]

10/10 - 훌륭해요

Darya

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함
답변 제공: EMRE 님, 2023년 8월 3일
Thank you for your review

8/10 - 좋아요

Selin

좋아요: 숙박 시설 상태 및 시설
2023년 7월에 5박 숙박함
답변 제공: EMRE 님, 2023년 7월 31일
Thank you for your review

8/10 - 좋아요

Buelent

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nettes freundliches Personal und nah am Strand.
2023년 7월에 2박 숙박함
답변 제공: Emre 님, 2023년 7월 28일
Vielen Dank für das positive Feedback! Es freut uns sehr zu hören, dass unser freundliches Personal und die Nähe zum Strand Ihnen gefallen haben. Unser Ziel ist es, unseren Gästen einen angenehmen und unvergesslichen Aufenthalt zu ermöglichen.Wenn Sie in Zukunft wieder unsere Dienste in Anspruch nehmen möchten oder Fragen haben, stehen wir Ihnen gerne zur Verfügung. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen und Ihnen erneut eine schöne Zeit zu bereiten.Nochmals vielen Dank für Ihre freundlichen Worte!Mit freundlichen Grüßen,

10/10 - 훌륭해요

Irena

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was a nice place to stay for a few days transit. Tram and buses easily accessable.
2023년 7월에 3박 숙박함
답변 제공: Emre 님, 2023년 7월 28일
Dear Irena,We are delighted to hear that you found our place to be a nice option for your transit stay for a few days. Ensuring a comfortable and enjoyable experience for our guests is of utmost importance to us, and we are pleased that our convenient location with easy access to trams and buses added to your convenience.If you find yourself in the area again or require accommodation in the future, please do not hesitate to contact us. We would be more than happy to welcome you back and contribute to another pleasant stay.Thank you for choosing to stay with us and for your positive feedback!Best regards,

10/10 - 훌륭해요

Deniz Murat

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Dejligt rent og gode faciliteter
2023년 7월에 2박 숙박함
답변 제공: Emre 님, 2023년 7월 28일
Det lyder fantastisk! Vi er glade for at høre, at stedet er dejligt rent og har gode faciliteter. Det er vores mål at sikre, at vores gæster har en behagelig oplevelse og nyder deres tid hos os.Hvis der er noget mere, vi kan gøre for at forbedre dit ophold eller hvis du har brug for hjælp med noget, er du velkommen til at lade os vide det. Vi ønsker dig en vidunderlig tid her, og vi håber at byde dig velkommen igen i fremtiden!Tak for dine venlige ord.Med venlig hilsen,

10/10 - 훌륭해요

Muhsin Samet

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Top Lage, super Hotel!
Hotel top! Lage Top! wir hatten kein frühstück nur zum übernachten und fürs Pool gebucht! Die Lage war besser als erwartet. Mitten in der Stadt. Bazar zu fuss erreichbar, Strand zu fuss erreichbar, die Clubs, Pubs und Bars und Kaleici welche bekannt ist für das Nachtleben auch zu fuss erreichbar. haben Kein taxi benötigt. taxi in antalya soll auch wohl sehr teuer sein, nicht vergleichbar mit istanbul.
2023년 7월에 4박 숙박함
답변 제공: Emre 님, 2023년 7월 20일
Vielen Dank für Ihre positive Bewertung! Wir freuen uns zu hören, dass Sie mit unserem Hotel und der Lage zufrieden waren. Es ist großartig zu wissen, dass die Lage besser als erwartet war und Sie viele Attraktionen und Unternehmungsmöglichkeiten zu Fuß erreichen konnten, einschließlich des Bazars, des Strandes und der lebhaften Kaleici Gegend.Unser Hotel ist bestrebt, unseren Gästen den bestmöglichen Service zu bieten, und wir sind erfreut, dass Sie Ihren Aufenthalt bei uns genossen haben. Es ist schön zu hören, dass Sie keine Taxis benötigt haben und die Annehmlichkeiten in der Nähe leicht erreichen konnten.Wir hoffen, dass Sie eine wundervolle Zeit in Antalya hatten und dass wir Sie in Zukunft wieder bei uns begrüßen dürfen. Wenn Sie in Zukunft weitere Pläne haben, in unsere Gegend zu reisen, würden wir uns freuen, Sie erneut als Gast bei uns zu haben.Mit freundlichen Grüßen,

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행, 연인과의 여행, 아이를 동반한 가족 여행, 반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I would recommend this property to everyone. Just take it if you like to have a pleasant vacation. Thank you for this days Suit Laguna Hotel.
2023년 6월에 13박 숙박함
답변 제공: Emre Karael 님, 2023년 7월 11일
Thank you for your recommendation! We're thrilled to hear that you had a pleasant vacation at Suit Laguna Hotel. We appreciate your kind words and hope to have the opportunity to welcome you back in the future. Thank you for choosing our property and for your positive feedback.Emre Karael

4/10 - 별로예요

Amaan

2023년 7월에 2박 숙박함
답변 제공: EMRE 님, 2023년 7월 31일
Thank you for your review

8/10 - 좋아요

Andrew

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Hotel is in a good location, 20 mins walk to the old town or jump a taxi right outside reception, plenty of small supermarkets, pharmacys and other shops close by for essentials. Its clean and looked after and being on my own, the area is safe at night, even at 3 in the morning!! They offer a free transfer to local beaches, didn't use it but its there if you want it. Room was good enough for the price, cleaned each day with fresh towels, coffee, tea, sugar and bottled water, buy some milk locally, aircon was good enough. The wifi was good, staff friendly, the pool although small was clean with comfy sun loungers. Breakfast was a little lacking, dont expect a full English, saying that you wont find one in resort either so its par for the course. Had a look at the evening meal and same goes so full board isnt worth it, there are loads of restaurants in the old town, didnt find them at first but when i did i had a ball, Dubh lin bar sells Guiness!! Roberts coffee is worth a visit for dinner, go to the end of the street towards the sea, cross the road and through the security barriers slightly to the right, modern and the foods good. Only downside is theres a Mineret very, very close to the hotel so 4.30am its full blast call to prayer, i was in direct line on the 6th floor overlooking the pool, you have been warned!! Happy travels.
2023년 6월에 2박 숙박함
답변 제공: Emre Karael 님, 2023년 7월 11일
Hello Andrew,Firstly, thank you for staying at our hotel. We appreciate you sharing your review and experiences with us. It shows that you value the matters that are important to you and that you have evaluated your experience.You mentioned that our location was convenient for you and that the surrounding amenities were useful in meeting your needs, which is pleasing to hear. Similarly, we are glad that you had positive feedback regarding cleanliness and organization.We also take into consideration your experiences with breakfast and dinner. As a hotel, we continuously strive to offer our guests a wide range of dining options, and we will take your feedback into account to make improvements.We apologize for any inconvenience caused by the sound of the minaret. We will aim to find better ways to inform our guests about potential noise impacts.Guest satisfaction is our top priority, and we commit to taking the necessary steps to provide a more positive experience during your future stays. We would be delighted to welcome you back, and please rest assured that we will do our best to meet your needs.If you have any questions or there is anything else we can assist you with, please let us know.Best regards,Emre Karael

8/10 - 좋아요

Rodney

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Great Hotel in the middle of town
Great oasis in the middle of Antalya with balconies on the rooms and a pool and garden to enjoy. Food was excellent and the staff were good. The hotel only has small rooms and some balconies are tiny but overall a great stay as we enjoyed Antalya from this base
2023년 5월에 3박 숙박함
답변 제공: SUİTE LAGUNA 님, 2023년 6월 9일
THANK YOU FOR YOUR VALUABLE FEEDBACK

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Fena değil
Konumu merkezi resepsiyon çalışanları genel olarak yardımcı olan kişiler. En büyük problem hk yani temizlik ekibinde bir gün su bırakmazlar bir gün tuvalet kağıdı başka bir gün kirli havluları alırlar yerine başka hiç havlu bırakmazlar…
2022년 11월에 3박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I was offered for a low rate a complete apartment, with separate livingroom with small kitchen! The fridge however was leaking water, but for the rest everything was really okay.
2022년 11월에 1박 숙박함
답변 제공: Emre Karael 님, 2023년 7월 11일
It's great to hear that you were offered a complete apartment with a separate living room and a small kitchen at a low rate. Having the extra space and amenities can enhance the overall experience of your stay. We apologize for the inconvenience caused by the leaking fridge, and we appreciate your understanding. We're glad that aside from that issue, everything else met your expectations. Thank you for choosing our property, and we hope to have the opportunity to welcome you back in the future.Emre Karael

8/10 - 좋아요

Abdul hakim khan

가족 여행
During dinner it feel that you are watched over when we were taking food from buffet.
2022년 10월에 7박 숙박함
답변 제공: Emre 님, 2023년 7월 11일
We apologize if you felt uncomfortable or watched over during dinner while taking food from the buffet. It is important to us that our guests feel relaxed and at ease during their dining experience. We will address this concern with our staff to ensure that appropriate measures are taken to provide a more comfortable and enjoyable atmosphere during meal times. Thank you for bringing this to our attention, and we appreciate your feedback.Best regards,Emre Karael

8/10 - 좋아요

ALIAKSANDR

2022년 10월에 2박 숙박함

8/10 - 좋아요

Reinhard

좋아요: 청결 상태
Ruhig. Schnelle Hilfe..
2022년 10월에 1박 숙박함
답변 제공: Emre 님, 2023년 7월 11일
Vielen Dank für Ihren Aufenthalt in unserem Hotel. Wir freuen uns, dass Sie mit unserer schnellen und effektiven Hilfe zufrieden waren. Die Zufriedenheit unserer Gäste hat für uns oberste Priorität. Es ist uns wichtig, Ihnen behilflich zu sein und Ihren Aufenthalt angenehm zu gestalten.Es ist uns eine Ehre, Gäste wie Sie bei uns begrüßen zu dürfen. Wenn Sie in Zukunft weitere Übernachtungspläne haben, würden wir uns freuen, Sie erneut bei uns willkommen zu heißen.Mit freundlichen Grüßen,Emre Karael

2/10 - 너무 별로예요

Glynnis

2022년 10월에 7박 숙박함

4/10 - 별로예요

Gillian

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Disappointed!!!!
I booked a double room for my husband and Myself 6 weeks in advance and informed the hotel we would be a late check in. When we arrived at 2.30am we were given a family room which was very disappointing especially as looking into other rooms they were far superior. The kitchen area was dirty and the balcony was also filthy. I told reception the next day and they said they would change our room on the Friday which was the day we were leaving so not much point. VERY disappointing and certainly won’t be returning.
2022년 9월에 2박 숙박함
답변 제공: Emre 님, 2023년 7월 11일
It's understandable that this situation was frustrating for you, especially considering that other rooms seemed to be of better quality. It's unfortunate that the hotel was unable to change your room until the day of your departure, which didn't offer much solution to the issue.Your feedback regarding these issues is valuable, and it's important for the hotel to address these concerns in order to improve their services and ensure a better experience for future guests. We apologize for any inconvenience caused, and we understand your decision not to return to the hotel based on this experience.Thank you for sharing your feedback, and we hope that your future travel experiences are more enjoyable.Best regards,Emre Karael