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베스트 웨스턴 올랜도 이스트 인 & 스위트 여행 후기

2.5 out of 5
베스트 웨스턴 올랜도 이스트 인 & 스위트
8750 E Colonial Dr, Orlando, FL

이용 후기

6.8
평점 10 - 훌륭해요. 1000개 이용 후기 중 243개" "
평점 8 - 좋아요. 1000개 이용 후기 중 264개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 199개" "
평점 4 - 별로예요. 1000개 이용 후기 중 147개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 147개" "

7.0/10

청결 상태

8.0/10

직원 및 서비스

6.4/10

편의 시설/서비스

6.6/10

숙박 시설 상태 및 시설

6.8/10

친환경

이용 후기

2/10 - 너무 별로예요

katiana

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The property is not clean . The room are dirty and the walls , bathroom etc are dirty too .
2024년 3월에 2박 숙박함
답변 제공: Tpatel 님, 2024년 4월 16일
To GuestWe Thank You for staying with us. We are sorry you did not enjoy your stay. We have a very hard working staff and we are sorry it was not to your par.

6/10 - 괜찮아요

Davide

Good For one night
2024년 4월에 1박 숙박함
답변 제공: Tpatel 님, 2024년 4월 15일
Thank You for choosing to stay with us!

10/10 - 훌륭해요

Francisco

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Best place to stay likes always.
2024년 3월에 3박 숙박함
답변 제공: Tpatel 님, 2024년 3월 30일
To Guest,Thank You for staying with us and we are glad you enjoy our hotel! See you soon!

10/10 - 훌륭해요

Semer

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Tpatel 님, 2024년 3월 30일
To Guest,Thank You for choosing to stay with us. We are glad you enjoyed your stay. We are trying to make sure all our guests are happy and we appreciate the feedback we get so we can improve better and better! See you again!

6/10 - 괜찮아요

RICHARD

연인과의 여행
Bathroom had mold and the shower curtain Room smelled moldy as well Breakfast was fine
2024년 3월에 1박 숙박함
답변 제공: Tpatel 님, 2024년 3월 30일
To Guest,Thank You for staying with us. We work very hard to make sure all our guests are happy and we are sorry for the inconvenience you had. We hope you give us another chance in the near future.

4/10 - 별로예요

Reynel

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Too expensive and nasty and dirty
2024년 3월에 1박 숙박함
답변 제공: Tpatel 님, 2024년 3월 20일
To GuestThank You for staying with us. We are sorry you did not enjoy your stay.

8/10 - 좋아요

Beatriz

좋아요: 청결 상태
2024년 3월에 1박 숙박함
답변 제공: Tpatel 님, 2024년 3월 20일
Thank You for staying with us and your review! We look forward for you to stay with us next time!

10/10 - 훌륭해요

Dorka

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Área bastante accesible, limpia y amplia habitación. El agua tenía un olor poco agradable. No tuvimos oportunidad de llegar al desayuno. En general bastante bueno.
2024년 3월에 1박 숙박함
답변 제공: BW Front Desk 님, 2024년 3월 11일
Hello,We are glad to know things were great with your stay and you enjoyed your stay. We like to hear positive things to keep us working hard. We hope you will choose us again for your next stay.BW Front Desk Team

8/10 - 좋아요

Rita

좋아요: 청결 상태, 직원 및 서비스
2024년 2월에 2박 숙박함
답변 제공: Tpatel 님, 2024년 2월 25일
To GuestWe truly Thank You for choosing to stay with us. We are glad you enjoyed your stay. Looking forward for your next stay!

8/10 - 좋아요

Casey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very clean and nice staff. The refrigerator kept beeping all night until in unplugged it. For the price, decent place. Noisy due to location, but very clean and convenient
2024년 2월에 1박 숙박함

8/10 - 좋아요

Samantha

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스
Was accommodating with the late check-in, and extremely really check out
2024년 2월에 2박 숙박함
답변 제공: Tpatel 님, 2024년 2월 20일
To GuestWe are so glad you enjoyed your stay and we Thank You for choosing to stay with us. Looking forward for your next stay with us.

4/10 - 별로예요

Donis

2024년 2월에 1박 숙박함
답변 제공: Tpatel 님, 2024년 3월 30일
To Guest, Thank You for staying with us. We are sorry you did not enjoy your stay.

10/10 - 훌륭해요

James

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
That staff was great and the room was excellent.
2024년 2월에 2박 숙박함
답변 제공: Tpatel 님, 2024년 2월 20일
To GuestWe are glad you enjoyed your stay and we will be looking forward for you to stay next time you are in town!

8/10 - 좋아요

Aniuska

2024년 2월에 2박 숙박함
답변 제공: Tpatel 님, 2024년 3월 30일
To Guest,Thank You for staying with us. We are glad you enjoyed the stay! See you soon!

10/10 - 훌륭해요

Pedro

2024년 2월에 1박 숙박함
답변 제공: Tpatel 님, 2024년 2월 12일
To GuestThank You for staying with us and taking time to tell us about your stay and we glad to know you enjoyed the stay! Looking forward for your next stay with us.

10/10 - 훌륭해요

Mark

연인과의 여행
Exceptionally good service
2024년 2월에 1박 숙박함
답변 제공: Tpatel 님, 2024년 2월 12일
To Guest, We Thank You for staying with us and we are glad you were comfortable with your stay and enjoyed the hotel service! We will be looking forward for your next stay.

6/10 - 괜찮아요

Tami

가족 여행
좋아요: 직원 및 서비스
Close to Sfb airport. Convenient parking Very noisy from the highway right next to it DIRTYfloors
2024년 2월에 1박 숙박함
답변 제공: Tpatel 님, 2024년 2월 5일
To Guest, We Thank You for staying with us. We apologize for the noise from the highway which is beyond our control. We are sorry for the floor and we will make sure to pass it to our Housekeeping Team. We do hope you give us another chance!

6/10 - 괜찮아요

Robin

가족 여행
좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
The shower/tub we had call for instructions how to work, the attendant came and had to call for help. Needs upgrade very old building, but clean seems to be a motel type stay
2024년 2월에 1박 숙박함
답변 제공: Tpatel 님, 2024년 2월 3일
To Guest,Thank You for choosing to stay with us. We do apologize for the shower/tub and we are glad our front desk associate was able to help right away! We do hope you give us another chance!

4/10 - 별로예요

Liane

연인과의 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
We were disappointed as soon as we pulled up. Drive up in front of your room. Noidy location. Room smelled of heavy disinfectant. Nice check-in person.
2024년 1월에 1박 숙박함
답변 제공: Tpatel 님, 2024년 2월 2일
To Guest,We Thank You for staying with us. We are sorry about the heavy disinfectant smell. We will pass your compliment to our front desk! We truly hope you give us another chance in near future!

8/10 - 좋아요

Brent

좋아요: 청결 상태, 직원 및 서비스
2024년 1월에 1박 숙박함
답변 제공: TPatel 님, 2024년 1월 31일
To GuestThank You for choosing to stay with us. We are glad you enjoyed the stay! Looking forward for your next stay with us.

10/10 - 훌륭해요

Felix 님, Dickson TN

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Tpatel 님, 2024년 1월 27일
To GuestWe Thank You for staying with us. We are so glad to know you enjoyed the stay. We will be looking forward for your next stay.

6/10 - 괜찮아요

Isaac

Good
2024년 1월에 1박 숙박함
답변 제공: TPatel 님, 2024년 1월 31일
To GuestThank You for staying with us and taking time to tell us about your stay. We look forward for your next stay.

10/10 - 훌륭해요

Patricia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Tpatel 님, 2024년 1월 31일
To Guest, We Thank You for choosing to stay with us. We are glad you enjoyed the stay!!! We look forward for your next stay with us.

6/10 - 괜찮아요

SCOTT

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 청결 상태
2024년 1월에 1박 숙박함
답변 제공: Tpatel 님, 2024년 1월 31일
To Guest, We are glad you stayed with us. We look forward for you next stay with us.

8/10 - 좋아요

Fabiola

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: TPatel 님, 2024년 1월 31일
To Guest, Thank You for staying with us. We are glad you enjoyed the stay. Looking forward for your next stay with us.

6/10 - 괜찮아요

Nyal

좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
I’m requesting a partial refund as there was NO heat in my room and the temperature got down in the 40 ‘s. I was not offered a change of rooms. I was given extra blanket
2023년 12월에 2박 숙박함
답변 제공: Sam 님, 2024년 1월 6일
Hello,Upon informing the front desk we checked the AC and found heat to be not working, We had our front desk reach out to move you to another room instead you opted to stay in the same room and requested more blankets which we complied with, we even had a room blocked in case you changed your mind later to move to another room. We did offer you resolution while you were at the property.BW Front Desk

8/10 - 좋아요

Jonathan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Tpatel 님, 2024년 1월 1일
Dear Jonathan,Thank you for staying with us and we are glad you enjoyed your stay. Hope to see you in near future with another stay.

6/10 - 괜찮아요

Michael

좋아요: 직원 및 서비스
별로예요: 청결 상태
Okay
2023년 12월에 1박 숙박함
답변 제공: TPatel 님, 2023년 12월 22일
Dear Michael, Thank you for your survey and we are sad to see we did not deliver our best. We apologize for any inconveniences during your stay and hope to deliver a better experience on you next stay.BW Front Desk Team

6/10 - 괜찮아요

Dominick 님, Punta Gorda

가족 여행
The property is convenient to everything. It is right off the freeway so if you have a room facing that area it is very noisy especially at night. We had visible mold in our AC unit, and the bathroom door screws came out of the bracket upon opening the door. Housekeeping pretended to not understand you when you ask for another towel. Hard to believe since it is most likely one of the items most people ask for. Lobby needs a remodel. Some shady characters hanging around and the guests next to us hung around outside smoking weed. Pay the extra money and stay somewhere safer, otherwise it’s ok in a pinch.
2023년 12월에 2박 숙박함
답변 제공: GM 님, 2023년 12월 18일
Dear Dominick,We are sorry to hear about your poor experience while staying with us. We have resolved the issues mentioned in the review, as far as the people are beyond our control however we do try to make sure everyone feels safe, we do recommend our guest to notify us of any unwanted/unsafe activities so we can act upon them immediately.GMBest Western Orlando East

4/10 - 별로예요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Great staff poor facilities
Understanding this is an expensive town and the rate was decent, but the property needs help. Everything smelled moldy and musty, including the water. Bathing fixtures barely functioned, no water pressure, our toilet was not usable most of our 2 day stay despite staff repair whixh caused us to miss events we travelled for, the cable barely worked, and though it appeared to be clean the floors left our socks and feet black and there was an empty container of marijuana on the floor. Staff was very welcoming and helpful but the owner needs to work on the property.
2023년 12월에 2박 숙박함
답변 제공: GM 님, 2023년 12월 18일
Hello,We apologize for less then desired experience during your stay, We also understand this is and older property needing a lots of attention. We have share your experience with all the teams involved to implement changes to better achieve guest satisfaction.GMBest Western Orlando East

10/10 - 훌륭해요

Ileana

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: TPatel 님, 2023년 12월 15일
Thank you for your stay and glad to know you enjoyed your stay with us. Hope to see you in the near future.

6/10 - 괜찮아요

Militza

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Horrible location. Room smelled musty and perfume
2023년 11월에 1박 숙박함
답변 제공: TPatel 님, 2023년 12월 1일
Thank you for providing post stay review and shedding light on the room smell, we want to apologize for less then desired experience and hope to correct that in Future.

6/10 - 괜찮아요

Jay

가족 여행
좋아요: 편의 시설/서비스
was ok not as clean as expected breakfast limited
2023년 11월에 1박 숙박함
답변 제공: TPatel 님, 2023년 12월 1일
Thank you for your valuable feedback, we will work with our housekeeping team to rectify the cleaning issue.

8/10 - 좋아요

Jamie

Not the best part of town
2023년 11월에 1박 숙박함
답변 제공: TPatel 님, 2023년 12월 1일
We Thank you for your Stay with Us, We understand that this location was not your favorite part of the stay however hope that everything else was up to the par.

6/10 - 괜찮아요

Peter

좋아요: 객실의 편안함
별로예요: 직원 및 서비스
not accommodating
was expensive for the type of hotel and neighborhood.
2023년 11월에 2박 숙박함
답변 제공: TPatel 님, 2023년 12월 1일
We Apologize for our shortcoming on your stay, we hope in the future to provide you with better experience.

6/10 - 괜찮아요

Ronald

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
There was an unexpected deposit, I guess that's a standard practice to expect, floor was soaking wet when we arrived. Water pressure very low; however, staff was courteous and got us a downstairs room as we had a person with bad knees, breakfast was awesome 😎
2023년 11월에 1박 숙박함
답변 제공: TPatel 님, 2023년 12월 1일
Hello, We apologize for the Wet Floor Issue, This was due to miscommunication between our teams. We are glad that we were able to resolve that for you and happy to know that you enjoyed our complementary Hot Breakfast.

10/10 - 훌륭해요

Kimberly

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The employees were very nice and helpful. The facility was clean and safe. The breakfast was a life saver, and I couldn't have found a better place for my group's last minute trip! Very happy with my experience here.
2023년 11월에 4박 숙박함
답변 제공: Sam 님, 2023년 11월 16일
Dear Kimberly,We Thank you for choosing us for your group stay and delighted that you and group enjoyed your stay. We look forward to hosting you in the future.Sincerely,

2/10 - 너무 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Just don't stay here
I've never bailed on a hotel so quickly. Didnt even want to stay one night but I did begrudgingly. Requested non smoking but got stuck in a smoking room and everything was sticky to the touch and the room reeked. Would never stay there again and highly reccomend you don't either.
2023년 11월에 3박 숙박함
답변 제공: Sam 님, 2023년 11월 16일
Dear Anonymous,As per your name we are unable to figure out which room you stayed in thus preventing us from corrective actions, We hope you reach us directly to discuss and provide more feedback.

10/10 - 훌륭해요

Roger

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good Breakfast choices - Friendly staff - Nice Pool - All in all a great choice for the rates - internet could use a boost for the signal
2023년 10월에 3박 숙박함
답변 제공: Tpatel 님, 2023년 11월 11일
To Guest, Thank You for staying with us. We are so happy to know you enjoyed the stay. We will be looking forward for you next stay with us.

6/10 - 괜찮아요

IVANIA 님, CUTLER BAY

가족 여행
Room was clean and has plenty of parking. We were there just for one night. They were men drinking outside till very late. The location is near the highway. Beds are comfortable. You get what you pay for. It’s nothing fancy. It is an average hotel. They did offer breakfast but we didn’t go. They also require $100 deposit for incidentals or room damage at check out time which they will release and you will get back depending on your bank. which they will out a hold on your credit card. Overall it is an ok hotel. If I was to stay for a longer time I would have chosen something else.
2023년 11월에 1박 숙박함
답변 제공: Tpatel 님, 2023년 11월 6일
To Guest, We Thank You for staying at our hotel. We appreciate the feedback. We are trying our best to make sure all our guests are comfortable. We truly hope you give us another chance in near future.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Good 👍 dealio
Great stay. Some renovation happening.
2023년 11월에 1박 숙박함
답변 제공: Tpatel 님, 2023년 11월 4일
To guest,Thank You for staying with us. We are glad you enjoyed your stay! Yes we are trying our best to improve the property and make sure all our guest are comfortable! See you again!

6/10 - 괜찮아요

Mark

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The room was dirty. The sheets were dirty as were some of the towels. Room sounded very hollow and with a large and late bunch of kids coming in, it became quite noisy!
2023년 10월에 1박 숙박함
답변 제공: Tpatel 님, 2023년 11월 4일
To Guest, We Thank You for staying with us. We are sorry for the room and we have passed this to the Housekeeping team and please be assured it is taken care of. We hope you will give us another chance in the near future. Thank You

10/10 - 훌륭해요

Kaye

2023년 10월에 2박 숙박함
답변 제공: Tpatel 님, 2023년 10월 26일
To Guest, Thank You for choosing to stay with us. We are glad you have enjoyed your stay and we look forward for your next stay at our hotel.

10/10 - 훌륭해요

EFRAIN GARCIA

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Solo los cuartos tenian olor humedad y la cama necesita arreglo.
2023년 10월에 3박 숙박함
답변 제공: Tpatel 님, 2023년 10월 24일
To GuestThank you for staying with us. We are glad you enjoyed your stay!

10/10 - 훌륭해요

Gilberto

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 3박 숙박함
답변 제공: Tpatel 님, 2023년 10월 24일
To Guest, Thank You for choosing to stay with us. We are glad you enjoyed your stay. We look forward for your next stay.

8/10 - 좋아요

Costel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Tpatel 님, 2023년 10월 14일
To Guest, We Thank You for choosing to stay with us. We are glad you enjoyed your stay. We look forward for you next stay with us.!

4/10 - 별로예요

Lydia

출장 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Tpatel 님, 2023년 10월 13일
To Guest, Thank You for staying with us. We hope to see you again!

6/10 - 괜찮아요

Gabriel 님, Jacksonville

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Older property , tape holding towel rack in room, crayon stains on floor , room was clean though , cold ac, good cable channels , free breakfast was good , dining area very clean , free parking , courteous service , no frills hotel but good bang for your buck
2023년 9월에 1박 숙박함
답변 제공: Tpatel 님, 2023년 10월 31일
To Guest,We Thank you for staying with us. We are glad you enjoyed the stay and apologize for the issues as well. Thank You!

8/10 - 좋아요

Per Gjelstrup

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Tpatel 님, 2023년 9월 23일
To GuestThank You for staying with us, We are glad you enjoyed your stay! See you again.

6/10 - 괜찮아요

Jayan

가족 여행
좋아요: 직원 및 서비스
RoomNeeds remode
2023년 8월에 1박 숙박함
답변 제공: Tpatel 님, 2023년 9월 8일
To Guest,We are so glad you stayed at our hotel. We are working very hard to make sure all our guest are comfortable. We are making a lot of changes, so hopefully you will give us another chance!