테라스/파티오

코랄 스위트, 알 함라 여행 후기

4 out of 5
코랄 스위트, 알 함라
Baalbeck Street, Hamra, Beirut

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 266개 이용 후기 중 109개" "
평점 8 - 좋아요. 266개 이용 후기 중 94개" "
평점 6 - 괜찮아요. 266개 이용 후기 중 33개" "
평점 4 - 별로예요. 266개 이용 후기 중 17개" "
평점 2 - 너무 별로예요. 266개 이용 후기 중 13개" "

8.0/10

청결 상태

8.2/10

직원 및 서비스

7.6/10

편의 시설/서비스

7.6/10

숙박 시설 상태 및 시설

이용 후기

4/10 - 별로예요

정훈진

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
호텔비용도 저렴하고, 아침식사도 괜찮았고 호텔 Pick up Arange도 괜찮았습니다. 출장떄문에 짧은 일정으로 이박삼일 다녀와서 베이루트 관광은 못해서 아쉬웠지만요.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent
Personnel accueillant et très serviable. Je recommande.
2020년 3월에 1박 숙박함
답변 제공: Wael Hoteit 님, 2020년 4월 19일
Merci pour le temps que vous avez consacré à notre enquête de satisfaction des clients et pour partager avec nous votre expérience récente à l'hôtel CORAL Beirut Al Hamra. Nous sommes ravis de savoir que vous avez apprécié votre séjour dans notre hôtel et que notre équipe a répondu à vos attentes. Merci encore beaucoup et nous serions ravis de vous accueillir à plusieurs reprises dans notre hôtel. Cordialement,

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I recommend this hotel , very nice loaction , staff very helpful.
2020년 2월에 1박 숙박함
답변 제공: Rabih Enjbar 님, 2020년 2월 11일
Dear Valued Guest Thank you for your rating and feedback. We are glad to know that you have enjoyed your visit to us, hoping to see you soon again.

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Shady at the reception is great and so friendly! He knows his job and he is excellent! The girl Fatima should learn a bit of attention towards guests. When you ask her somethinmg it seems you are hurting her, Not nice. Rooms are ok, big, clean Ssd for breakfast i did not get it, so i cannot value
2019년 12월에 6박 숙박함
답변 제공: Rabih Enjbar 님, 2020년 1월 10일
Dear Valued Guest Thank you for your rating and feedback, and will take your comments into consideration

6/10 - 괜찮아요

실제 이용하신 고객

단체 여행
별로예요: 숙박 시설 상태 및 시설
Hotel mediano
Hotel antigo, muito diferente das fotos do anúncio. A expectativa era muito maior que o realizado. Hotel bem localizado, no entanto, em região com pouca iluminação.
2020년 1월에 3박 숙박함
답변 제공: Rabih ENjbar 님, 2020년 1월 12일
Querido Convidado Obrigado por sua classificação e feedback. Levaremos seus comentários em consideração e trabalharemos para melhorar nossos serviços para atender às suas espectações

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2019년 12월에 10박 숙박함
답변 제공: Rabih Enjbar 님, 2020년 1월 9일
Dear Valued Guest Thank you for your rating, and hope to see you again in Coral Beirut Al Hamra

10/10 - 훌륭해요

haitham

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 1월에 1박 숙박함
답변 제공: Rabi Enjbar 님, 2020년 1월 24일
Dear Valued Guest Thank you for you rating

10/10 - 훌륭해요

Aziza

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 12월에 5박 숙박함
답변 제공: Rabih Enjbar 님, 2020년 1월 24일
Dear Valued Guest Thank you for you rating

10/10 - 훌륭해요

haitham

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 1월에 1박 숙박함
답변 제공: Rabih Enjbar 님, 2020년 1월 24일
Dear Valued Guest Thank you for you rating

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
2019년 12월에 1박 숙박함
답변 제공: Rabih Enjbar 님, 2020년 1월 3일
Dear Guest Thank you for your rating, and we are sorry for any inconvenience that you may have faced.

2/10 - 너무 별로예요

Hazem

별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property is old and the furniture is old, you cannot use your own hsirdryer in the bathroom and there is no socket next to the mirror in the room. I chose the option to pay at the hotel and I informed the reciption thst I will pay in cash, but when I was checking out they informed that they alreday deducted the amount from the credit card which made me angry
2019년 12월에 1박 숙박함
답변 제공: Rabih Enjbar 님, 2019년 12월 31일
Dear Hazem, Thank you for your feedback, and we apologize for any inconvenience you may have faced. We will look into the issue and ensure you will have a smooth stay on your next visit. Regards,

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
2019년 12월에 6박 숙박함
답변 제공: Rabih Enjbar 님, 2019년 12월 30일
Dear Guest Thank you for your rating

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location. Very nice staff. Just know that they charge a lot of money to make local calls.
2019년 11월에 6박 숙박함
답변 제공: Rabih Enjbar 님, 2019년 12월 4일
Dear Valued Guest, Thank you for your feedback, and we will take your concern into consideration

10/10 - 훌륭해요

Nadim

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Sehr zufrieden
2019년 9월에 13박 숙박함
답변 제공: Rabih Enjbar 님, 2019년 10월 22일
Dear Nadim Thank you for your great rating.

10/10 - 훌륭해요

Yousef

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good
2019년 10월에 1박 숙박함
답변 제공: Rabih Enjbar 님, 2019년 10월 21일
Dear Yousef Thank you for your feedback and rating, hoping to see you again in Coral Beirut Al Hamra

6/10 - 괜찮아요

Adam 님, London

아이를 동반한 가족 여행, 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The good thing is that the room I booked was quite big which was the only pleasing thing, however, I was so disappointed with the condition of the room. Old, broken supplies as well as very dirty sofa. The dirt on the floor is beyond imagination. what is more, the breakfast is terrible. You pay 11$ extra per person.. waisted!
2019년 10월에 4박 숙박함
답변 제공: Rabih Enjbar 님, 2019년 10월 15일
Dear Adam Thank you for your feedback, and we are sorry for any inconvenience that you may have faced during your visit. Rest assure that we will be taking all corrective action to ensure a better experience on your next visit

10/10 - 훌륭해요

실제 이용하신 고객

2019년 10월에 2박 숙박함
답변 제공: Rabih Enjbar 님, 2019년 10월 10일
Dear Values Guest Thank you for your great rating. It makes us glad to know that you have enjoyed your visit to Coral Beirut Al Hamra

10/10 - 훌륭해요

Ahmad 님, Canads

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A great place to stay, helpful staff, area is quit and near by many convenience activities and shopping
2019년 9월에 3박 숙박함
답변 제공: Rabih Enjbar 님, 2019년 10월 2일
Dear Ahmad Thank you for your feedback, and we are glad to know that you have enjoyed your visit to Coral Beirut Al Hamra, hoping to welcoming you again soon

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stayed here 3 times and all times were great, I recommend the executive suite. Very comfortable . Staff is always nice. Not too fond of the food.
2019년 9월에 1박 숙박함
답변 제공: Rabi Enjbar 님, 2019년 10월 1일
Dear Valued Guest We are thankful for the time you have taken to share with us your recent experience at the CORAL Beirut Al Hamra Hotel. Your feedback is important to us as we strive to improve and to maintain the highest possible guest satisfaction to all our guests. We are happy to know that you enjoyed your stay in our hotel and looking forward to welcome you again in the near future. Warmest regards from the whole team.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
2019년 9월에 9박 숙박함
답변 제공: Rabih Enjbar 님, 2019년 9월 30일
We are thankful for the time you have taken to share with us your recent experience at the CORAL Beirut Al Hamra Hotel. Your feedback is important to us as we strive to improve and to maintain the highest possible guest satisfaction to all our guests. We are happy to know that you enjoyed your stay in our hotel and looking forward to welcome you again in the near future. Warmest regards from the whole team.

4/10 - 별로예요

Meshal

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 8월에 6박 숙박함
답변 제공: Rabih Enjbar 님, 2019년 9월 30일
We are thankful for the time you have taken to share with us your recent experience at the CORAL Beirut Al Hamra Hotel. Your feedback is important to us as we strive to improve and to maintain the highest possible guest satisfaction to all our guests. We are happy to know that you enjoyed your stay in our hotel and looking forward to welcome you again in the near future. Warmest regards from the whole team.

10/10 - 훌륭해요

실제 이용하신 고객

Comfortable bed, staff friendly an helpful, clean, gym, close to all, but quiet.
2019년 9월에 4박 숙박함
답변 제공: Rabih Enjbar 님, 2019년 9월 30일
We are thankful for the time you have taken to share with us your recent experience at the CORAL Beirut Al Hamra Hotel. Your feedback is important to us as we strive to improve and to maintain the highest possible guest satisfaction to all our guests. We are happy to know that you enjoyed your stay in our hotel and looking forward to welcome you again in the near future. Warmest regards from the whole team.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 8월에 9박 숙박함
답변 제공: Rabih Enjbar 님, 2019년 9월 30일
We are thankful for the time you have taken to share with us your recent experience at the CORAL Beirut Al Hamra Hotel. Your feedback is important to us as we strive to improve and to maintain the highest possible guest satisfaction to all our guests. We are happy to know that you enjoyed your stay in our hotel and looking forward to welcome you again in the near future. Warmest regards from the whole team.

6/10 - 괜찮아요

SVR

출장 여행
좋아요: 청결 상태
I have been staying at Coral Beirut many times before. This time I was told there was change in Management. I wasn't treated like a known customer. The reception insisted that I pay my entire stay amount when I checked in which never happened to me before! Worse, the wifi didn't work well! Only after repeated complaints, it was sorted on day 3 of my stay! The breakfast continues to be poor with no variation in the spread.
2019년 8월에 5박 숙박함
답변 제공: Rabih Enjbar 님, 2019년 9월 30일
We are thankful for the time you have taken to share with us your recent experience at the CORAL Beirut Al Hamra Hotel. Your feedback is important to us as we strive to improve and to maintain the highest possible guest satisfaction to all our guests. we apologize for any inconvenience that you may have experience, and we will do our best to rectify it. Thank you very much again and we hope to welcome you back in our hotel.

8/10 - 좋아요

Kenneth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great deal
Sweet upgrade on arrival . Great little gym Very central for what I was doing . Traveling all over .
2019년 8월에 3박 숙박함
답변 제공: Rabih Enjbar 님, 2019년 9월 30일
We are thankful for the time you have taken to share with us your recent experience at the CORAL Beirut Al Hamra Hotel. Your feedback is important to us as we strive to improve and to maintain the highest possible guest satisfaction to all our guests. We are happy to know that you enjoyed your stay in our hotel and looking forward to welcome you again in the near future. Warmest regards from the whole team.

6/10 - 괜찮아요

Raed

좋아요: 청결 상태, 객실의 편안함
별로예요: 직원 및 서비스
2019년 8월에 4박 숙박함
답변 제공: Rabih Enjbar 님, 2019년 8월 20일
Dear Raed Thank you for your rating, and we hope that enjoyed your stay at Coral Beirut Al Hamra.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very good hotel with very good position and economy prices
2019년 8월에 1박 숙박함
답변 제공: Rabih Enjbar 님, 2019년 8월 12일
Dear Valued Guest We are glad to know that you have enjoyed your stay at Coral Beirut Al Hamra, hoping to see you again soon

8/10 - 좋아요

Deina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The internet was weak and would require you to reconnect a lot.
2019년 7월에 7박 숙박함
답변 제공: Rabih Enjbar 님, 2019년 7월 18일
Dear Deina, We would like to thank you for your stay at Coral Beirut Al Hamra, and we are sorry for the inconvenience you faced using the internet, as we are updating our system. We hope to see you again very soon in Beirut

10/10 - 훌륭해요

Rami

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 6월에 8박 숙박함
답변 제공: Rabih Enjbar 님, 2019년 7월 9일
Dear Rami, On behalf of Coral Beirut Al Hamra Team, we would like to thank you for your great rating, and hope to see you again in our hotel

6/10 - 괜찮아요

Jere

좋아요: 직원 및 서비스, 객실의 편안함
Good, with exceptions
Everything was fine except for the smoke smell in the room.
2019년 6월에 2박 숙박함
답변 제공: Rabih Enjbar 님, 2019년 6월 28일
Dear Jere, Thank you for your stay at Coral Beirut Al Hamra, We are glad to know that our services meet your expectation. We do apologize for any inconvenience that you may have faced, and we will ensure corrective action are taken. Warm wishes and hope to see you again in Coral Beirut Al Hamra

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 6월에 1박 숙박함
답변 제공: Rabih Enjbar 님, 2019년 6월 24일
Dear Values Guest Thank you for your great rating, hoping to see you again in Coral Beirut Al Hamra

8/10 - 좋아요

Majda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
very nice hotel
Very nice hôtel with very nice personnel ! Beds are comfortable, quiet rooms. Parking with valet service is convenient
2019년 6월에 2박 숙박함
답변 제공: Rabih Enjbar 님, 2019년 6월 24일
Dear Majda Thank you for your great rating, and we are happy to hear that you were satisfied with our services, and we will be more than glad to serve you once again in Beirut

8/10 - 좋아요

adel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
جيدة
جيده
2019년 6월에 4박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

2019년 5월에 13박 숙박함
답변 제공: Rabih Enjbar 님, 2019년 6월 20일
Dear Valued Guest We are thankful for the time you have taken to share with us your recent experience at the CORAL Beirut Al Hamra Hotel. Your feedback is important to us as we strive to improve and to maintain the highest possible guest satisfaction to all our guests. ! We are happy to know that you enjoyed your stay in our hotel and looking forward to welcome you again in the near future. Warmest regards from the whole team.

10/10 - 훌륭해요

S.Venkat 님, India

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property's location is a big plus point. The front desk staff are always helpful and friendly. the rooms are clean and quiet. The breakfast could be improved as it was the same spread every day during my stay. There is no concierge service to help both during check in and check out!
2019년 5월에 6박 숙박함
답변 제공: Rabih Enjbar 님, 2019년 6월 5일
Dear Valued Guest We are thankful for the time you have taken to share with us your recent experience at the CORAL Beirut Al Hamra Hotel. Your feedback is important to us as we strive to improve and to maintain the highest possible guest satisfaction to all our guests. We are happy to know that you enjoyed your stay in our hotel and looking forward to welcome you again in the near future. We will do our best to improve our service to meet your expectation. Warmest regards from the whole team.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
They remember their repeat clients and treat them better. Nice helpful staff.
2019년 5월에 3박 숙박함
답변 제공: Wael Hoteit 님, 2019년 5월 28일
Dear Anonymous, We are thankful for the time you have taken to share with us your recent experience at the CORAL Beirut Al Hamra Hotel. Your feedback is important to us as we strive to improve and to maintain the highest possible guest satisfaction to all our guests. We are delighted to know that you enjoyed your stay in our hotel and that our team has met your expectations. Thank you very much again and we would be happy to welcome you many more times in our hotel. Kindest regards from the whole team.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Muy buena atención y excelente ubicación !, al no poder llegar la primera n8che
2019년 5월에 4박 숙박함
답변 제공: Wael Hoteit 님, 2019년 5월 24일
Dear Anonymous, We are thankful for the time you have taken to share with us your recent experience at the CORAL Beirut Al Hamra Hotel. Your feedback is important to us as we strive to improve and to maintain the highest possible guest satisfaction to all our guests. We are happy to know that you enjoyed your stay in our hotel and looking forward to welcome you again in the near future. Warmest regards from the whole team.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 5월에 1박 숙박함
답변 제공: Wael Hoteit 님, 2019년 5월 22일
Dear Anonymous, We are thankful for the time you have taken to share with us your recent experience at the CORAL Beirut Al Hamra Hotel. Your feedback is important to us as we strive to improve and to maintain the highest possible guest satisfaction to all our guests. We are happy to know that you enjoyed your stay in our hotel and looking forward to welcome you again in the near future. Warmest regards from the whole team.

10/10 - 훌륭해요

Amal

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Amazing staff who make your stay memorable
I’m a regular traveler to Beirut and I stay here every single time. The hotel is a bit old and needs renovation but it’s still very good. The service and the staff are AMAZING especially Maya at the reception she’s the sweetest. The best staff I have ever seen at a hotel.
2019년 4월에 5박 숙박함
답변 제공: Wael Hoteit 님, 2019년 5월 22일
Dear Amal, We are thankful for the time you have taken to share with us your recent experience at the CORAL Beirut Al Hamra Hotel. Your feedback is important to us as we strive to improve and to maintain the highest possible guest satisfaction to all our guests. We are delighted to know that you enjoyed your stay in our hotel and that our team has met your expectations Your valuable feedback is important to us as we strive to improve and to maintain the highest possible guest satisfaction to all our guests. Thank you very much again and we would be happy to welcome you many more times in our hotel. Kindest regards from the whole team.

10/10 - 훌륭해요

실제 이용하신 고객

2019년 4월에 14박 숙박함
답변 제공: Wael Hoteit 님, 2019년 5월 13일
Dear Anonymous, We are thankful for the time you have taken to share with us your recent experience at the CORAL Beirut Al Hamra Hotel. Your feedback is important to us as we strive to improve and to maintain the highest possible guest satisfaction to all our guests. We are happy to know that you enjoyed your stay in our hotel and looking forward to welcome you again in the near future. Warmest regards from the whole team.

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
the staff were very nice. the location and closeness to the city centre was also an advantage.
2019년 5월에 3박 숙박함
답변 제공: Wael Hoteit 님, 2019년 5월 11일
Thank you for the time you have taken for our guest satisfaction survey and to share with us your recent experience at the CORAL Beirut Al Hamra Hotel. We are delighted to know that you enjoyed your stay in our hotel and that our team has met your expectations Your valuable feedback is important to us as we strive to improve and to maintain the highest possible guest satisfaction to all our guests. Thank you very much again and we would be happy to welcome you many more times in our hotel. Kindest regards from the whole team.

6/10 - 괜찮아요

Ahmad rami

좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
2019년 4월에 2박 숙박함
답변 제공: Wael Hoteit 님, 2019년 5월 11일
Dear Mr. Rami, We are thankful for the time you have taken to share with us your recent experience at the CORAL Beirut Al Hamra Hotel. Your feedback is important to us as we strive to improve and to maintain the highest possible guest satisfaction to all our guests. Thank you very much again and we would be happy to welcome you many more times in our hotel. Kindest regards from the whole team.

10/10 - 훌륭해요

Yan 님, Melbourne

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great value for money for 4 stars, great location, simple check-in and out, luggage facility, staff professional. Would recommend.
2019년 4월에 4박 숙박함
답변 제공: Wael Hoteit 님, 2019년 5월 11일
Dear Mr. Yan, Dear Traveler, Thank you for the time you have taken for our guest satisfaction survey and to share with us your recent experience at the CORAL Beirut Al Hamra Hotel. We are delighted to know that you enjoyed your stay in our hotel and that our team has met your expectations Your valuable feedback is important to us as we strive to improve and to maintain the highest possible guest satisfaction to all our guests. Thank you very much again and we would be happy to welcome you many more times in our hotel. Kindest regards from the whole team.

6/10 - 괜찮아요

Nicolas 님, Marseille

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
Hotel sympa et bien placé, on apprecie le service parking quoi que un peu cher. Le personnel est pro. Par contre la propreté de la chambre n'etait pas au rdv. Moquette et rideau tachés, porte du frigo sale, lavabo douteux.. Dommage
2019년 4월에 8박 숙박함
답변 제공: Wael Hoteit 님, 2019년 5월 13일
Cher Mr. Nicolas, Nous vous sommes reconnaissants du temps que vous avez pris pour nous faire part de votre expérience récente à l’hôtel CORAL Beirut Al Hamra. Vos commentaires sont importants pour nous alors que nous nous efforçons d’améliorer et de maintenir la plus grande satisfaction possible de tous nos clients. Nous avons lu votre commentaire très attentivement et regrettons de ne pas avoir répondu à tous vos besoins. Vos commentaires sont importants pour nous et nous nous efforçons de garder la plus grande satisfaction pour tous nos clients et de vous fournir un séjour confortable, sûr et agréable à l'hôtel. Nous espérons que vous reviendrez bientôt au Coral Beirut Al Hamra. Nous serons heureux de vous accueillir à nouveau. Meilleures salutations

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스
The hotel is in a good location and the staff were very friendly and helpful. It's fine as a base to see Beirut. However, I really don't think it warrants 4*. The breakfast was a bit of a rip off (but then hotel breakfasts usually are).
2019년 4월에 4박 숙박함
답변 제공: Wael Hoteit 님, 2019년 5월 11일
Dear Anonymous, Dear Traveler, Thank you for the time you have taken for our guest satisfaction survey and to share with us your recent experience at the CORAL Beirut Al Hamra Hotel. We are delighted to know that you enjoyed your stay in our hotel and that our team has met your expectations Your valuable feedback is important to us as we strive to improve and to maintain the highest possible guest satisfaction to all our guests. Thank you very much again and we would be happy to welcome you many more times in our hotel. Kindest regards from the whole team.

10/10 - 훌륭해요

N

가족 여행
좋아요: 청결 상태, 직원 및 서비스
It needs a maintenance, replacing carpets and curtains
2019년 3월에 8박 숙박함
답변 제공: Wael Hoteit 님, 2019년 5월 11일
Dear N, Thank you for the time you have taken for our guest satisfaction survey and to share with us your recent experience at the CORAL Beirut Al Hamra Hotel. We have read your comment very carefully and regret that we have not met all your needs. Your feedback is important to us and we strive to keep the highest satisfaction to all our guests and to provide you a comfortable, safe and enjoyable stay at the hotel. We hope you will be back soon to Coral Beirut Al Hamra. We will be happy to welcome you again.

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I was very pleasantly surprised. the size of the room was good, the facilities modern and clean. :)
2019년 4월에 2박 숙박함
답변 제공: Wael Hoteit 님, 2019년 5월 11일
Dear Anonymous, We are thankful for the time you have taken to share with us your recent experience at the CORAL Beirut Al Hamra Hotel. Your feedback is important to us as we strive to improve and to maintain the highest possible guest satisfaction to all our guests. ! We are happy to know that you enjoyed your stay in our hotel and looking forward to welcome you again in the near future. Warmest regards from the whole team.

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Close to all cafes and shops , friendly staff Clean room With a early check in would be better
2019년 4월에 1박 숙박함
답변 제공: GM 님, 2019년 4월 9일
Thanks so much indeed for your favourable rating and kind comment! We are happy to know that you enjoyed your stay in our hotel. Please be assured that 'early-check' is a practised option whenever the situation allows it. Kindest regards from the whole team and we would be glad to welcome you again.

2/10 - 너무 별로예요

Sam 님, China

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Dirty room , too much cigarette smells in the non smoking rooms, covered with bubble smoke Odor air freshener, rude front desk and old furniture, not with the money.
2019년 4월에 1박 숙박함
답변 제공: GM 님, 2019년 4월 5일
Thank you for your feedback. We read with greatest concerns, that we did not meet your expectations and I am extending my sincere apologies for any shortfall as you have described. Your feedback is very important to us to improve our services and product. Please be assured that your recent stay is not our normal hotel standard and that we are applying all necessary measures for corrections, no efforts spared. We hope this will not deter you from using our hotel in the future, and we would be honoured to welcome you again. Once again, we truly appreciate your criticism and extending our apologies along with kindest regards from the whole team.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 3월에 7박 숙박함
답변 제공: GM 님, 2019년 4월 1일
Thanks so much indeed for your great rating! We are happy to know that you enjoyed your stay in our hotel and looking forward to welcome you again in the near future. Warmest regards from all of us.