스위트, 침실 1개, 금연 (2 Queen Beds with Sofa Bed) | 고급 침구, 책상, 다리미/다리미판, 무료 유아용 침대
예약 가능 여부 확인

편안한 스위트, 인디애나폴리스 공항 근처 여행 후기

2.5 out of 5
편안한 스위트, 인디애나폴리스 공항 근처
2750 Fortune Circle West, Indianapolis, IN

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 1000개 이용 후기 중 422개" "
평점 8 - 좋아요. 1000개 이용 후기 중 268개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 158개" "
평점 4 - 별로예요. 1000개 이용 후기 중 73개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 79개" "

8.0/10

청결 상태

8.2/10

직원 및 서비스

7.4/10

편의 시설/서비스

7.8/10

숙박 시설 상태 및 시설

7.4/10

친환경

이용 후기

8/10 - 좋아요

SUNG HOON

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
공항을 이용하실 분이 묵기에 좋은 호텔입니다
공항에서 가까워 편리했습니다. 객실은 깨끗하고 서비스도 좋았어요.단 조식은 별로...
2018년 12월에 1박 숙박함
답변 제공: Steven 님, 2019년 1월 3일
Thank you for taking the time to write your reviews regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

6/10 - 괜찮아요

Ralph Marvin

연인과의 여행
Location was with other hotels in the area. Convenient and affordable parking when doing park and fly. Shuttle takes time to pick you up from the Airport. Took them 1 hour to arrive after calling the hotel. The latest you can have a late check out is around 12pm, just an hour after the regular checking out time which is not worth paying the late check out fee. Tried this hotel as per recommendation from a friend. Overall, it was an average hotel, good if there's no other option around the area.
2024년 4월에 1박 숙박함
답변 제공: rinku 님, 2024년 4월 16일
I am very disappointed to hear that you found our service to be below your standards. We would like to know more. Please email us with a phone number or email address so our Hotel Manager can discuss your issues personally.

10/10 - 훌륭해요

Gabriela

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We rented out a room here because of its good price compared to others in the area. It did not disappoint. Getting to our room was easy, check in was a breeze, and the continental breakfast in the morning satisfied our appetite. Also, it was close enough to downtown Indiana and its suburbs as well.
2024년 4월에 1박 숙박함
답변 제공: rinku 님, 2024년 4월 16일
I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain soon, please don't hesitate to call us.

4/10 - 별로예요

Whitney

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Property is nice in appearance but it seems that it’s being run as cheaply as possible. Only one employee was handling the entire hotel when we checked in the the evening (we waited at an empty front desk for 10 minutes - while several other customers came and then gave up and left - before we could check in). She was very nice but the hotel was obviously extremely understaffed. The room was not filthy but not super clean either (everyone in the family woke up with stuffy noses, I assume from the dust because we were all fine soon after we left). There were only 2 bath towels in a room that sleeps 5, and when we requested more towels we were told the hotel was out of towels (which turned out to be a real issue when our toddler started throwing up in the night!). Tried to use the laundry facility in the hotel and the drier didn’t work properly so we ended up having to find a laundromat. The hotel is not horrible but I would definitely not stay there again due to how cheaply it is being run- it shows in the service, the cleanliness, and the strange lack of towels.
2024년 4월에 1박 숙박함
답변 제공: rr 님, 2024년 4월 11일
I am very disappointed to hear that you found our service to be below your standards. We would like to know more. Please email us with a phone number or email address so our Hotel Manager can discuss your issues personally.

10/10 - 훌륭해요

Rebecca

좋아요: 직원 및 서비스
2024년 4월에 1박 숙박함
답변 제공: rinku 님, 2024년 4월 9일
I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain soon, please don't hesitate to call us.

8/10 - 좋아요

Christian

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Front desk employee was very accommodating. Room is clean and price is reasonable
2024년 4월에 1박 숙박함
답변 제공: rr 님, 2024년 4월 4일
I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain soon, please don't hesitate to call us.

4/10 - 별로예요

Amanda

별로예요: 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함
답변 제공: rinku 님, 2024년 4월 1일
I am very disappointed to hear that you found our service to be below your standards. We would like to know more. Please email us with a phone number or email address so our Hotel Manager can discuss your issues personally.

10/10 - 훌륭해요

Georgina

좋아요: 편의 시설/서비스
People were welcoming
2024년 3월에 2박 숙박함
답변 제공: rinku 님, 2024년 4월 1일
Thank you for your review, we really appreciate your business with us. We will work towards a better hospitality performance from our end. Looking forward to seeing your again

4/10 - 별로예요

Becky

Sofa bed was not suitable for use, pool was cold. Staff was nice
2024년 3월에 2박 숙박함
답변 제공: rinku 님, 2024년 4월 1일
I am very disappointed to hear that you found our service to be below your standards. We would like to know more. Please email us with a phone number or email address so our Hotel Manager can discuss your issues personally.

10/10 - 훌륭해요

P David 님, Pierceton

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: BOB 님, 2024년 3월 27일
Thank you for your business, we will work towards fixing these issues for the future and improve your experience. Looking forward to seeing you again

2/10 - 너무 별로예요

Guadalupe

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very noisy and very dirty
2024년 3월에 1박 숙박함
답변 제공: rinku 님, 2024년 3월 26일
I am very disappointed to hear that you found our service to be below your standards. We would like to know more. Please email us with a phone number or email address so our Hotel Manager can discuss your issues personally.

2/10 - 너무 별로예요

Margaret

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: rinku 님, 2024년 3월 26일
I am very disappointed to hear that you found our service to be below your standards. We would like to know more. Please email us with a phone number or email address so our Hotel Manager can discuss your issues personally.

2/10 - 너무 별로예요

sandi

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our bathroom had no running water for the sink! The shower dripped all night and we couldn’t get it to stop! Bathtub dirty, moldy and rusty! The refrigerator didn’t work!!! For what we paid to stay one night was very disappointing!!
2024년 3월에 1박 숙박함
답변 제공: RR 님, 2024년 3월 19일
I am very disappointed to hear that you found our service to be below your standards. We would like to know more. Please email us with a phone number or email address so our Hotel Manager can discuss your issues personally.

4/10 - 별로예요

Kurt

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Needs a good deep clean, pool was freezing, sauna did not work. Limited towels. Food was not good.
2024년 3월에 2박 숙박함
답변 제공: RR 님, 2024년 3월 19일
I am very disappointed to hear that you found our service to be below your standards. We would like to know more. Please email us with a phone number or email address so our Hotel Manager can discuss your issues personally.

2/10 - 너무 별로예요

Ashley

가족 여행
I never even got to stay when I checked in my room wouldn't unlock and they had no other rooms available
2024년 3월에 1박 숙박함
답변 제공: RR 님, 2024년 3월 19일
I am very disappointed to hear that you found our service to be below your standards. We would like to know more. Please email us with a phone number or email address so our Hotel Manager can discuss your issues personally.

2/10 - 너무 별로예요

Mason

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room wasn’t ready for me 2 hours after check in. The pool water was ice cold. The sauna was out of order.
2024년 3월에 1박 숙박함
답변 제공: RR 님, 2024년 3월 19일
I am very disappointed to hear that you found our service to be below your standards. We would like to know more. Please email us with a phone number or email address so our Hotel Manager can discuss your issues personally.

8/10 - 좋아요

Benjamin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: RR 님, 2024년 3월 19일
I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain soon, please don't hesitate to call us.

2/10 - 너무 별로예요

Emily

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was the worse comfort inn I have ever stayed in. First room had blood on the bed so I requested to be moved, second room had guacamole on the bed. Place was so dirty, and the staff didn’t care.
2024년 3월에 2박 숙박함
답변 제공: RR 님, 2024년 3월 19일
I am very disappointed to hear that you found our service to be below your standards. We would like to know more. Please email us with a phone number or email address so our Hotel Manager can discuss your issues personally.

2/10 - 너무 별로예요

Dave

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Went to check in after 3 was told there is no rooms ready and not sure if we xould have our room due to being over booked
2024년 3월에 1박 숙박함
답변 제공: RR 님, 2024년 3월 19일
I am very disappointed to hear that you found our service to be below your standards. We would like to know more. Please email us with a phone number or email address so our Hotel Manager can discuss your issues personally.

8/10 - 좋아요

Thandar

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good breakfast
2024년 3월에 2박 숙박함
답변 제공: RR 님, 2024년 3월 19일
I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain soon, please don't hesitate to call us.

6/10 - 괜찮아요

Larry

가족 여행
Not that clean and too expensive for quality
2024년 3월에 1박 숙박함
답변 제공: rinku 님, 2024년 3월 12일
I am very disappointed to hear that you found our service to be below your standards. We would like to know more. Please email us with a phone number or email address so our Hotel Manager can discuss your issues personally.

6/10 - 괜찮아요

James

출장 여행
Ok place to stay
2024년 2월에 2박 숙박함
답변 제공: rr 님, 2024년 3월 5일
Valued guest, Thank you for your candid feedback! I am very sorry to hear that your stay at the hotel was not up to par. Please note that this information has been passed on to our concerned staff. Despite this, we hope to be able to welcome you back on a return visit to our neighborhood!

10/10 - 훌륭해요

Kimberlyy

2024년 3월에 1박 숙박함
답변 제공: rinku 님, 2024년 3월 26일
I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain soon, please don't hesitate to call us.

10/10 - 훌륭해요

Mary Ann

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great
2023년 12월에 1박 숙박함
답변 제공: rr 님, 2024년 3월 5일
I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. I have passed along the concern of the outdoor locks being finnicky to our maintenance team. If you're traveling to our area gain soon, please don't hesitate to call us.

10/10 - 훌륭해요

Benjamin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: rr 님, 2024년 3월 5일
I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. I have passed along the concern of the outdoor locks being finnicky to our maintenance team. If you're traveling to our area gain soon, please don't hesitate to call us.

10/10 - 훌륭해요

Kenneth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: RR 님, 2024년 2월 27일
I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain soon, please don't hesitate to call us.

8/10 - 좋아요

Saleh

가족 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Close to the airport and quiet
2024년 2월에 2박 숙박함
답변 제공: RR 님, 2024년 2월 23일
I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain soon, please don't hesitate to call us.

8/10 - 좋아요

Lesley 님, Washington

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Prompt shuttle to the airport, although the van needs new shocks.
2024년 2월에 1박 숙박함
답변 제공: rr 님, 2024년 2월 8일
I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain soon, please don't hesitate to call us.

10/10 - 훌륭해요

Eric

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Decent breakfast, liked the waffles. Close to the airport....................................................
2024년 1월에 1박 숙박함
답변 제공: rr 님, 2024년 2월 6일
I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain soon, please don't hesitate to call us.

8/10 - 좋아요

Jessica

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It nice and quiet , my kids went to the pool and was able to swim with no issues.
2024년 2월에 2박 숙박함
답변 제공: rr 님, 2024년 2월 6일
I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain soon, please don't hesitate to call us.

10/10 - 훌륭해요

Sandra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: RR 님, 2024년 2월 4일
I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain soon, please don't hesitate to call us.

8/10 - 좋아요

Jean

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: RR 님, 2024년 2월 4일
I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain soon, please don't hesitate to call us.

10/10 - 훌륭해요

Derrick 님, Jacksonville

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: RR 님, 2024년 2월 4일
I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain soon, please don't hesitate to call us.

6/10 - 괜찮아요

Ron

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The room was good but breakfast was disappointing.
2024년 1월에 5박 숙박함
답변 제공: rr 님, 2024년 1월 31일
I am very disappointed to hear that you found our service to be below your standards. We would like to know more. Please email us with a phone number or email address so our Hotel Manager can discuss your issues personally.

10/10 - 훌륭해요

Jeannet

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 4박 숙박함
답변 제공: rr 님, 2024년 1월 23일
I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can.

4/10 - 별로예요

Christine

아이를 동반한 가족 여행, 출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property needs to remodel and update. Really old rooms. Phone lines in rooms do not work. Couldn't even call front desk. Had to use my cell phone to call front desk.
2024년 1월에 2박 숙박함
답변 제공: rr 님, 2024년 1월 23일
We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our management. We do hope you give us another chance as we will definitely improve our services.

10/10 - 훌륭해요

April

2023년 12월에 2박 숙박함
답변 제공: rr 님, 2024년 1월 23일
I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can.

6/10 - 괜찮아요

Uk

가족 여행
좋아요: 편의 시설/서비스
Not much choice in places to eat nearby without a car. Aside from that, this hotel was satisfactory. OK for staying overnight waiting for a flight.
2024년 1월에 1박 숙박함
답변 제공: r 님, 2024년 1월 15일
We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our management. We do hope you give us another chance as we will definitely improve our services.

8/10 - 좋아요

Dennis

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: r 님, 2024년 1월 15일
We appreciate you taking the time to provide us with such detailed feedback about your stay.

2/10 - 너무 별로예요

Karen

2023년 12월에 1박 숙박함
답변 제공: r 님, 2024년 1월 15일
We appreciate you taking the time to provide us with such detailed feedback about your stay.

8/10 - 좋아요

Molly

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Cheap—but not as close to airport as I thought.
Not as close to airport as you would think—15 minutes+. Shuttle comes every 30 minutes. Staff was great! Good deal. $5/day parking at hotel.
2023년 12월에 1박 숙박함
답변 제공: r 님, 2024년 1월 15일
We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our management. We do hope you give us another chance as we will definitely improve our services.

10/10 - 훌륭해요

Nina

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was good
2023년 12월에 2박 숙박함
답변 제공: r 님, 2024년 1월 6일
I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain soon, please don't hesitate to call us.

10/10 - 훌륭해요

Marcos

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: rr 님, 2024년 1월 31일
We appreciate you taking the time to provide us with such feedback about your stay.

8/10 - 좋아요

todd

2023년 12월에 1박 숙박함
답변 제공: rr 님, 2024년 1월 23일
I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can.

8/10 - 좋아요

Walter

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: r 님, 2024년 1월 6일
I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain soon, please don't hesitate to call us.

10/10 - 훌륭해요

Bernardo

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: r 님, 2024년 1월 6일
I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain soon, please don't hesitate to call us.

10/10 - 훌륭해요

Jeremy

가족 여행
좋아요: 청결 상태, 직원 및 서비스
2023년 12월에 1박 숙박함
답변 제공: r 님, 2024년 1월 6일
I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain soon, please don't hesitate to call us.

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: rr 님, 2023년 12월 27일
I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. I have passed along the concern of the outdoor locks being finnicky to our maintenance team. If you're traveling to our area gain soon, please don't hesitate to call us.

2/10 - 너무 별로예요

Dwight

출장 여행
2023년 12월에 2박 숙박함
답변 제공: j 님, 2024년 1월 6일
I am very disappointed to hear that you found our service to be below your standards. We would like to know more. Please email us with a phone number or email address so our Hotel Manager can discuss your issues personally.

6/10 - 괜찮아요

Stan

출장 여행
The shuttle van is completely unsafe to drive, The driver had to constantly fight the wheel to keep it in the lane. The engine only runs on 7 cylinders, the ABS light is on, The check engine light is flashing, the rear differential is making horrible sounds. I complained to 2 different people about this with no response or concern. You also charged me $10 for a ride to the airport. No restaurant or bar and your prices for the room is way to high for what i got.
2023년 12월에 3박 숙박함
답변 제공: rr 님, 2023년 12월 14일
We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our management. We do hope you give us another chance as we will definitely improve our services.