We sincerely apologize for this reservation discrepancy. We hope to better serve you in the future.

Thank you for your 5/5 review!

Thank you for your review Shannon! We are delighted to know you enjoyed our clean and quiet rooms as well as our wonderful location.

Thank you for your feedback Robert. This comment has been shared with our leadership team. Please come back and see us again on your next visit to San Antonio!

Thank you for choosing The Emily Morgan Hotel Carrie! We are glad to hear you enjoyed our beautiful historic hotel! We do offer room service to our guest in addition to our breakfast buffet for a la carte options. We hope to see you again soon!

Thank you for your review. We hope to see you again soon!

Maureen,Thank you for taking the time to share your recent stay at our hotel. We appreciate your compliments on the beautiful building and incredible location. It's truly disappointing to learn that we fell short of your expectations. We sincerely apologize for this. We're thrilled to hear that our staff, particularly Johnny Sauceda, provided exceptional service. We're fortunate to have such a dedicated team, and we'll be sure to pass your kind words on to Johnny. We look forward to welcoming you back after our coming renovation.

Hi Porsha, we appreciate you sharing your feedback with us. We're disappointed to learn that we did not meet your expectations. We always strive to provide the best guest experience, so we'll work on improving where necessary. Please feel free to reach out to us directly. We hope we can earn your trust back for a stay in the future.

We are glad to hear you enjoyed our beautiful historic property Rachael! Please hurry back to take advantage of our perfect location again soon!

Thank you for your 5-star review Danny! We are glad you enjoyed our wonderful property. We look forward to welcoming you back in the future!

Thank you for sharing your recent experience at our hotel. We sincerely apologize that your stay fell short of our usual standards and was not representative of the comfortable and enjoyable environment we strive to provide. We are glad you enjoyed our location, and we hope we have the chance to welcome you back in the future.

Thank you for your kind words! We're thrilled to hear you enjoyed the beauty of the Alamo and our proximity to it. Please come and visit Team Emily again on your next visit to San Antonio!

Thank you for your review Marina! We are so glad to hear we were able to make your trip amazing! Please come back and visit us again sometime soon.

Dear Bertrand,Thank you for your review. We are delighted to hear you enjoyed our hotel and location. Please come back and visit us again soon!

Dear Guest:Thank you for sharing your feedback about your recent stay at the Emily Morgan Hotel! It's great to hear that you enjoyed the property's overall ambiance and its excellent location near the Alamo and downtown San Antonio. However, we sincerely apologize that the bed firmness did not meet your expectations and caused discomfort for you and your wife. We understand that bed comfort is crucial for a restful stay, and we appreciate you bringing this to our attention. We hope to see you again in the future.

Dear Guest:We're very sorry to hear you had a negative experience at our hotel. Your feedback is important to us, and we would appreciate the opportunity to understand more about what happened so we can improve. Please contact us directly to share details of your stay.

We appreciate your 5-star review Maria! Thanks so much!

Thank you for your 5-star review Corey! Please come back and visit Team Emily again soon!

Dear Guest: We are sorry to hear that your car was vandalized during your stay. There are public parking lots behind our hotel that are not affiliated with The Emily Morgan. We always recommend our valet service for better safety and security of our guest vehicles. We sincerely apologize that our staff was not able to provide you with any assistance with the public lot. We hope we receive the chance to better serve you in the near future.

We are thrilled to hear that you and your daughter enjoyed your stay at our historic property! We are glad you took advantage of our great location and enjoyed our friendly staff. Thank you for choosing to stay with us and for taking the time to write such a positive review. We hope to have the pleasure of welcoming you back again soon!

Thank you for your 5-star review! We're delighted to hear you had a fantastic stay with us. We're also thrilled to hear our staff, especially Phil at reception, made your experience even more enjoyable. We strive to provide exceptional service, and it's rewarding to know we succeeded. We hope to have you back soon!

We're delighted that you had a positive experience at our hotel! We're especially happy to hear that you found the staff to be friendly and helpful, and that you enjoyed the comfortable beds and spacious sitting area. We hope to welcome you back again soon!

We apologize for not fully meeting your expectations. We hope to provide you with a 5 star experience in the near future. Thank you for staying with us.

We are thrilled to hear everything was outstanding Jerry! We can't wait to have you back and have your friends join us as well! Thank you for staying with us.

Dear valued guest,Thank you for taking the time to share your detailed feedback about your recent stay at The Emily Morgan Hotel. We appreciate your positive comments on our prime location, spacious rooms, buffet breakfast, and the excellent service provided by our staff. We sincerely apologize for any discrepancies between the listed and perceived star rating. Your concerns about the hotel's condition and cleanliness are taken seriously, and we assure you that we are actively addressing these issues to enhance the overall guest experience. We value your input and hope to have the opportunity to welcome you back for an improved stay in the future.

Thank you for your 5-star review Ms. Davis! We are glad you enjoyed your time at The Emily Morgan!

Thank you for staying with us Melody! We are glad to hear you and your pup enjoyed your stay. Please come back and visit Team Emily again soon!

Thank you for your review Marsha. We are happy to hear you loved our location! We hope to see you again in the future after our renovation later this year.

Thank you for your 10/10 review! We truly appreciate it.

Thank you for your review, please come back and see us again soon!

Thank you for your review. Team Emily looks forward to seeing you again soon!

Dear Kieran:We genuinely appreciate your feedback, we are very sorry to hear about your experience. We take guest concerns seriously, and we assure you we'll address these issues promptly to enhance our guests' overall stay. Your insights are invaluable, and we are committed to improving. Thank you for bringing this to our attention and we hope you will provide us another chance in the future.

Thank you for your 5-star review Kim! We are glad you enjoyed our location. Please visit us again soon on your next visit to San Antonio!

That is wonderful to hear Cy! It was our pleasure. Thank you for being a return guest. We look forward to seeing you again soon!

Thank you for your 5-star review Andrew!

Thank you for your review Mark. We hope to see you again in the near future!

Thank you for your review. We hope to see you again soon on your next visit to San Antonio!

Thank you for your review. Our sincere apologies for the HVAC issues you faced during your stay. This has been shared with our maintenance team to ensure it is taken care of for the next guest. We hope you will give us another chance in the near future. Thank you for staying with us.

We truly appreciate your 5-star review! Please hurry back and visit Team Emily again soon!

Please come back and see us again soon! We thank you for your 5-star review!

Please come back and see us again soon! We thank you for your 5-star review!

Thank you for your feedback. We hope to see you again in the near future!

Thank you for staying with us! We appreciate your 5-star review!

Thank you for your review Janice! Please hurry back soon!

Thank you for your 5-star review! We are thrilled to see you enjoyed your stay!

Thank you for your 5-star review! We are glad to hear you had a very nice stay!

Thank you for the 10/10 review! Hurry back soon!

Thank you for your feedback Tammy. We sincerely apologize for the issues you faced during your stay. We have shared your comments with the proper departments to help us improve for the next guest. We hope to have you back in the future to be able to provide you with a flawless 5-star experience.

Thank you for your 5-star review!