실내 수영장, 08:00 ~ 22:00 오픈, 일광욕 의자

베스트 웨스턴 플러스 켈로우나 호텔 & 스위트 여행 후기

2.5 out of 5

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 1002개 이용 후기 중 472개" "
평점 8 - 좋아요. 1002개 이용 후기 중 359개" "
평점 6 - 괜찮아요. 1002개 이용 후기 중 88개" "
평점 4 - 별로예요. 1002개 이용 후기 중 48개" "
평점 2 - 너무 별로예요. 1002개 이용 후기 중 35개" "

8.8/10

청결 상태

8.6/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

10/10 - 훌륭해요

Kim

반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
강아지를 데리고 여행 다녀왔어요 펫룸이 마루로 되어있어서 좋았고 특히 조식으로 나온 음식들이 다 맛있었어요
2023년 9월에 1박 숙박함
답변 제공: Front Desk Manager 님, 2023년 11월 2일
Thank you Kim for your kind words on your recent stay. I am glad to hear that our Pet-Friendly rooms were able to accommodate your puppy, and that you were able to enjoy our complimentary breakfast buffet. We look forward to accommodating you on your next visit.

10/10 - 훌륭해요

Roland

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hotel, very clean and great free breakfast options. EV chargers were a big plus !
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Laura 님, Chilliwack

연인과의 여행
Second time we stayed here. Room was great, we always ask for the top floor of the perimeter rooms, not in the tower. Very quiet and pleasant. Sport groups of teenagers were present and they all stay in the tower. Fantastic breakfast! Lots of variety and plenty of it.
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Kim

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice property. Front staff were awesome
2024년 4월에 4박 숙박함
답변 제공: Front Desk Manager 님, 2024년 4월 16일
Thank you for taking the time to leave a review on your recent stay Kim. We are delighted to hear that you enjoyed your time with us and that our Front Desk team were able to leave a positive impact on your trip. We hope to welcome you back again on your next stay in Kelowna.

10/10 - 훌륭해요

Don

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was quick, friendly and efficient. Will be back.
2024년 4월에 3박 숙박함
답변 제공: Front Desk Manager 님, 2024년 4월 11일
Thank you for taking the time to leave a review on your recent stay Don. We are delighted to hear that our staff were able to make an impression on you and will be passing along your compliments to our front desk team. We look forward to welcoming you back on your next trip to Kelowna.

10/10 - 훌륭해요

Bill

좋아요: 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함
답변 제공: Front Desk Manager 님, 2024년 4월 11일
Thank you for taking the time to leave a review on your recent stay Bill. We are pleased to hear that you enjoyed your time with us, and hope to welcome you back on your next trip to Kelowna.

10/10 - 훌륭해요

Stephanie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Front Desk Manager 님, 2024년 4월 11일
Thank you for taking the time to leave a review on your recent stay Stephanie. We are pleased to hear that you enjoyed your time with us, and hope to welcome you back on your next trip to Kelowna.

8/10 - 좋아요

Robert

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a good stay here. Was a little loud in the evening as there was a bunch of soccer kids. But overall really good.
2024년 3월에 2박 숙박함
답변 제공: Front Desk Supervisor 님, 2024년 4월 1일
Thank you, Robert for taking the time out of your day to share this feedback with us. Your business is very important to us, and we value your feedback. We are happy to hear that you enjoyed your stay with us. In the evening kids were loud. Our security team was informed, and they tried their best to take care of this issue. Apologies for the inconvenience. Hope to welcome you back on your next visit to Kelowna.

8/10 - 좋아요

Kyla

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Front Desk Supervisor 님, 2024년 4월 5일
Thank you, Kyla, for completing the survey. We are pleased to know that you had a wonderful stay with us. We are hoping to welcome you back for your next visit to Kelowna.

10/10 - 훌륭해요

Kenneth

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great convenience with amenities. Good variety breakfast. Friendly staff.
2024년 3월에 1박 숙박함
답변 제공: Front Desk Manager 님, 2024년 3월 29일
Thank you for taking the time to leave a review on your recent stay Kenneth. We are happy to hear that our team was able to make your stay an exceptional experience, and that you were able to enjoy our complimentary breakfast. We look forward to welcoming you back on your next visit to Kelowna

10/10 - 훌륭해요

Michelle

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We stayed for 3 nights during spring break. The kids and I were impressed with how clean the hotel was and the amazing hot breakfast with all the different choices available. The room was also pretty spacious. We will definitely stay here again.
2024년 3월에 3박 숙박함
답변 제공: Front Desk Supervisor 님, 2024년 4월 5일
Thank you, Michelle for taking the time out of your day to share this feedback with us. Your business is very important to us, and we value your feedback. We are happy to hear that you enjoyed your Stay with us. We look forward to welcoming you back again.

10/10 - 훌륭해요

Candice 님, Kamloops

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Right beside the main highway but not noisy. Breakfast was good.
2024년 3월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 3월 30일
Thank you for your feedback.

8/10 - 좋아요

Juliet

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean with comfortable beds and a good breakfast.
2024년 3월에 3박 숙박함
답변 제공: Front Desk Manager 님, 2024년 3월 20일
Thank you for taking the time to leave a review on your recent stay at our hotel Juliet. I am pleased to hear that you had a good sleep and enjoyed our complimentary buffet breakfast. While we fell just short of earning a 5/5 on this stay, we hope to have another opportunity on your next trip to Kelowna to improve on your experience.

10/10 - 훌륭해요

Jessica

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Front Desk Manager 님, 2024년 3월 20일
Thank you for taking the time to leave a review on your recent stay at our hotel Jessica. I am pleased to hear that you enjoyed your time with us and we hope to welcome you back on your next trip to Kelowna.

10/10 - 훌륭해요

Andrea Menella

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved the outdoor hot tub.
2024년 3월에 2박 숙박함
답변 제공: Front Desk Manager 님, 2024년 3월 20일
Thank you for taking the time to leave a review on your recent stay at our hotel Andrea. I am pleased to hear that you enjoyed your time with us and our outdoor hot tubs. We hope to welcome you back on your next trip to Kelowna.

10/10 - 훌륭해요

Andrea 님, Oliver

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Always a good stay. Friendly helpful staff
2024년 3월에 1박 숙박함
답변 제공: Front Desk Manager 님, 2024년 3월 13일
Thank you for taking the time to leave a review on your recent stay Andrea. We're pleased to see that you enjoyed your time with us, and the positive feedback on our team. We will pass along your compliments to the staff, and look forward to welcoming you back on your next trip to Kelowna.

8/10 - 좋아요

Casey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was in the middle of everything we needed to do in the city.
2024년 3월에 1박 숙박함
답변 제공: Front Desk Manager 님, 2024년 3월 12일
Thank you for taking the time to leave a review on your recent stay with us Casey. We're pleased to hear you had an overall pleasant experience staying with us, and our location being convenient for your needs. We hope to welcome you back on your next trip to Kelowna and have a 2nd chance to earn a 10/10

10/10 - 훌륭해요

Sukhwinder

2024년 2월에 1박 숙박함
답변 제공: Front Desk Manager 님, 2024년 3월 12일
Thank you for taking the time to leave a review on your recent stay Sukhwinder. We are happy to see that you enjoyed your time with us, and hope to welcome you back on your next trip to Kelowna.

10/10 - 훌륭해요

Tina

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff very friendly. Clean well kept property. As always a great breakfast
2024년 2월에 1박 숙박함
답변 제공: Front Desk Manager 님, 2024년 3월 12일
Thank you for taking the time to leave a review on your recent stay Tina. We're delighted to see you enjoyed your stay with us, and will pass along your compliments to the various teams on the excellent service they provided. We look forward to welcoming you back on your next trip to Kelowna.

10/10 - 훌륭해요

Marcus

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Front Desk Manager 님, 2024년 3월 12일
Thank you for taking the time to leave a review on your recent stay Marcus. We are happy to see that you enjoyed your time with us, and hope to welcome you back on your next trip to Kelowna.

8/10 - 좋아요

Jack

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Front Desk Manager 님, 2024년 3월 5일
Thank you for taking the time to leave a review on your recent stay Jack. While we are pleased to see you enjoyed your stay with us, we strive to deliver an exceptional experience to every guest, and it looks like we fell just short of that mark. If you have any additional feedback on how we can improve on your next stay, please reach out and let us know.

10/10 - 훌륭해요

GREGORY

2024년 2월에 1박 숙박함
답변 제공: Front Desk Manager 님, 2024년 3월 20일
Thank you for taking the time to leave a review on your recent stay at our hotel Gregory. I am pleased to hear that you enjoyed your time with us and we hope to welcome you back on your next trip to Kelowna.

10/10 - 훌륭해요

Robert

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean bright property with good amenities and great breakfast
2024년 2월에 4박 숙박함
답변 제공: Front Desk Manager 님, 2024년 3월 5일
Thank you for taking the time to leave a review on your recent stay Robert. We are pleased to hear that you were able to take advantage of our complimentary buffet breakfast and the variety of amenities on offer at the property. We hope to welcome you back on your next trip to Kelowna.

10/10 - 훌륭해요

SANDRA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
King suite is nice and roomy. Bathroom was big with a nice soaker tub and separate shower.
2024년 2월에 1박 숙박함
답변 제공: Front Desk Manager 님, 2024년 3월 5일
Thank you for taking the time to leave a review on your recent stay Sandra. We are delighted to hear that the Executive King met your expectations and that you were able to relax and enjoy your time with us. We hope to accommodate you again on your next trip to Kelowna.

10/10 - 훌륭해요

Roger

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Front Desk Manager 님, 2024년 2월 27일
Thank you for taking the time to leave a review on your recent stay Roger. We are pleased to hear that you enjoyed your time with us, and hope to welcome you back on your next trip to Kelowna.

2/10 - 너무 별로예요

David

가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Heating the room was terrible. One could NOT turn down the temperature. And when one turned off the heat, freezing. Mobility issues: tiny tiny elevator so used stairs to carry heavy bags of hockey equipment. Parking was crazy. Had to park far far from my room Ain't using you guys again !
2024년 2월에 2박 숙박함
답변 제공: Front Desk Manager 님, 2024년 2월 19일
Thank you for taking the time to leave us a review on your recent stay David. I would like to apologize on behalf of our team for not being able to meet your expectations on your stay. I have had our maintenance team review the room you stayed in to correct the thermostat issue you experienced to ensure future guest's do not have a similar issue.

10/10 - 훌륭해요

Ryan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 4박 숙박함
답변 제공: Front Desk Manager 님, 2024년 2월 19일
Thank you for taking the time to leave us a review on your recent stay Ryan. We're pleased to hear that you enjoyed your time with us, and look forward to seeing you again on your next stay in Kelowna.

10/10 - 훌륭해요

Jean

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
All good
2024년 2월에 1박 숙박함
답변 제공: Front Desk Manager 님, 2024년 2월 19일
Thank you for taking the time to leave us a review on your recent stay Jean. We're pleased to hear that you enjoyed your time with us, and look forward to seeing you again on your next stay in Kelowna.

8/10 - 좋아요

FRANK

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
—-
2024년 2월에 2박 숙박함
답변 제공: Front Desk Manager 님, 2024년 2월 14일
Thank you for taking the time to leave a review on your recent stay Frank. We are pleased to hear that you enjoyed your time with us, and hope to welcome you back on your next trip to Kelowna.

10/10 - 훌륭해요

Angela

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Conveniently located, clean, updated rooms. Pool and outdoor hottubs a hit for the kids.
2024년 2월에 1박 숙박함
답변 제공: Front Desk Manager 님, 2024년 2월 13일
Thank you for taking the time to leave a review on your recent stay Angela. We are pleased to see that you enjoyed your time with us, our updated rooms, and that the kids were able to have a blast with the pool and hot tubs. We hope to welcome you back on your next stay in Kelowna.

8/10 - 좋아요

donald

연인과의 여행
The staff are very welcoming
2024년 2월에 1박 숙박함
답변 제공: Front Desk Manager 님, 2024년 2월 13일
Thank you for taking the time to leave a review on your recent stay Donald. We appreciate the kind words about our team and the hard work they do, and will pass along the compliments to them. We hope to welcome you back on your next stay in Kelowna.

8/10 - 좋아요

Heather

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property has been updated and it’s lovely. The staff are super helpful and pleasant. My only frustration in that the contractor who provided the airport shuttle closed their business so I was left paying for a cab to the airport and I wasn’t aware of this change. Otherwise I recommend this hotel.
2024년 2월에 1박 숙박함
답변 제공: Front Desk Manager 님, 2024년 2월 13일
Thank you for taking the time to leave a review on your recent stay Heather. We appreciate the kind words about our team and the hard work they do. The closure of the airport shuttle service has been a challenge for our team, but we continue to look at alternative solutions and provide options to our guest's to make this transition period as seamless as possible, and thank you for your understanding. We hope to welcome you back on your next stay in Kelowna.

10/10 - 훌륭해요

Larry

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
.
2024년 1월에 4박 숙박함
답변 제공: Front Desk Manager 님, 2024년 2월 13일
Thank you for taking the time to leave a review on your recent stay Larry. We are pleased to see you enjoyed your time with us, and hope to welcome you back on your next stay in Kelowna.

10/10 - 훌륭해요

Janie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Convenient
2024년 1월에 1박 숙박함
답변 제공: Front Desk Manager 님, 2024년 2월 13일
Thank you for taking the time to leave a review on your recent stay Janie. We are pleased to see you enjoyed your time with us, and hope to welcome you back on your next stay in Kelowna.

8/10 - 좋아요

Norma

좋아요: 숙박 시설 상태 및 시설
2024년 1월에 3박 숙박함
답변 제공: Front Desk Manager 님, 2024년 2월 13일
Thank you for taking the time to leave a review on your recent stay Norma. We are pleased to see you enjoyed your time with us, and hope to welcome you back on your next stay in Kelowna.

8/10 - 좋아요

Mary 님, Christina Lake

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We only stayed one night. Good breakfast i the morning
2024년 1월에 1박 숙박함
답변 제공: Front Desk Manager 님, 2024년 1월 30일
Thank you for taking the time to leave a review on your recent stay Mary. We are pleased to see that you enjoyed your time with us, and that you were happy with the breakfast options available. We hope to see you again on your next stay in Kelowna.

8/10 - 좋아요

Kimberly

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Safe, nice place, great staff. No complaints other than the shower in my room had very little pressure.
2024년 1월에 2박 숙박함
답변 제공: Front Desk Manager 님, 2024년 1월 30일
Thank you for taking the time to leave a review on your recent stay Kimberly. We are pleased to see that you enjoyed your time with us, and will certainly be passing along your compliments to our team about the positive interactions with the staff. We hope to see you again on your next stay in Kelowna.

10/10 - 훌륭해요

James

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Front Desk Manager 님, 2024년 1월 30일
Thank you for taking the time to leave a review on your recent stay James. We are pleased to see that you enjoyed your time with us, and hope to see you again on your next stay in Kelowna.

10/10 - 훌륭해요

John

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Front Desk Manager 님, 2024년 1월 30일
Thank you for taking the time to leave a review on your recent stay John. We are pleased to see you enjoyed your time with us, and hope to see you again on your next trip to Kelowna.

8/10 - 좋아요

David

좋아요: 청결 상태
2024년 1월에 1박 숙박함
답변 제공: Front Desk Manager 님, 2024년 1월 30일
Thank you for taking the time to leave a review on your recent stay David. We are pleased to see you enjoyed your time with us, and hope to see you again on your next trip to Kelowna.

8/10 - 좋아요

susan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
One night stay before flight out. Nice meal at the pub and convenient shuttle to airport. Good breakfast.
2024년 1월에 1박 숙박함
답변 제공: Front Desk Manager 님, 2024년 1월 30일
Thank you for taking the time to leave a review on your recent stay Susan. We are pleased to see you enjoyed your time with us, and hope to see you again on your next trip to Kelowna.

10/10 - 훌륭해요

Andrea 님, Oliver

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great breakfast choices. Great staff and amazing room! Will be back.
2024년 1월에 2박 숙박함
답변 제공: Front Desk Manager 님, 2024년 1월 30일
Thank you for taking the time to leave a review on your recent stay Andrea. I am pleased to see that you were able to enjoy your time with us, and will be passing along your compliments to our team on their service. We look forward to accommodating you on your next trip to Kelowna.

8/10 - 좋아요

Derek

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Front Desk Manager 님, 2024년 1월 30일
Thank you for taking the time to leave a review on your recent stay Derek. We are pleased to see you enjoyed your time with us, and hope to see you again on your next trip to Kelowna.

2/10 - 너무 별로예요

charles

2024년 1월에 1박 숙박함
답변 제공: Front Desk Manager 님, 2024년 1월 17일
Thank you for taking the time to leave a review on your recent stay Charles. I apologize that your stay fell far short of our expectations - the experience you had is not indicative of our typical service or the standards that we set for ourselves. If you would like to provide any additional feedback on what went wrong with your stay, please send us a message so we can better address what went wrong for future guests.

8/10 - 좋아요

Alan

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good spot to stay for a few nights. Everything you need within walking distances
2024년 1월에 2박 숙박함
답변 제공: Front Desk Manager 님, 2024년 1월 17일
Thank you for taking the time to leave a review on your recent stay Alan. We appreciate the kind words and our pleased to see you enjoyed the convenience of our location for your time with us. We hope to welcome you back on your next trip to Kelowna.

6/10 - 괜찮아요

Michael

2024년 1월에 1박 숙박함
답변 제공: Front Desk Manager 님, 2024년 1월 13일
Thank you for taking the time to leave a review on your recent stay Michael. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us, and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

10/10 - 훌륭해요

Beverly

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful property and rooms
2024년 1월에 1박 숙박함
답변 제공: Front Desk Manager 님, 2024년 1월 5일
Thank you for taking the time to leave a review on your recent stay Beverley. We are pleased to see that you enjoyed your time with us, and hope to accommodate you again on your next trip to Kelowna.

10/10 - 훌륭해요

Harry

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 3박 숙박함
답변 제공: Front Desk Manager 님, 2024년 1월 5일
Thank you for taking the time to leave a review on your recent stay Harry. We are pleased to see that you enjoyed your time with us, and hope to accommodate you again on your next trip to Kelowna.

10/10 - 훌륭해요

Kuldeep Singh

가족 여행
좋아요: 청결 상태, 편의 시설/서비스
2023년 12월에 1박 숙박함
답변 제공: Front Desk Manager 님, 2024년 1월 5일
Thank you for taking the time to leave a review on your recent stay Kuldeep. We are pleased to see that you enjoyed your time with us, and hope to accommodate you again on your next trip to Kelowna.

10/10 - 훌륭해요

Brooklynn

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing place to stay!
2023년 12월에 1박 숙박함
답변 제공: Front Desk Manager 님, 2024년 1월 30일
Thank you for taking the time to leave a review on your recent stay Brooklynn. We are pleased to see you enjoyed your time with us, and hope to see you again on your next trip to Kelowna.