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베스트 웨스턴 플러스 굿맨 인 & 스위트 여행 후기

2.5 out of 5
베스트 웨스턴 플러스 굿맨 인 & 스위트
6910 Wind Chase Drive, Horn Lake, MS

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 482개 이용 후기 중 202개" "
평점 8 - 좋아요. 482개 이용 후기 중 133개" "
평점 6 - 괜찮아요. 482개 이용 후기 중 76개" "
평점 4 - 별로예요. 482개 이용 후기 중 35개" "
평점 2 - 너무 별로예요. 482개 이용 후기 중 36개" "

8.2/10

청결 상태

8.4/10

직원 및 서비스

8.0/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

7.4/10

친환경

이용 후기

10/10 - 훌륭해요

kumyoung

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
GOOOOOOOOOD
Horn Lake 번화가에 있는 숙소 , 주변에 왠만한 시설 다 가까이 있고 조용하며 실내수영장 및 조식 기타 시설 다 잘 되었습니다. 직원분들 친절하고 호텔 깨끗합니다
2019년 11월에 2박 숙박함

4/10 - 별로예요

Kristin

아이를 동반한 가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스
We like it’s was convenient off the main road. The hotel was clean rooms were clean and spacious. We didn’t like the fact it didn’t say online the phones were down so when we tried to call from our room they weren’t working. When we checked in waited at the desk for a good 10min or so waiting to be helped then on this little board says call this number for assistance. Finally got through to someone. My husband went back to get a drink and the bar has happy hour only that wasn’t listed online. Then went to the vending machine to get a pop and it’s now at the front desk and he waited again to get service. Got tired of waiting so left a note saying hey I’ll pay for this here’s our room number. In the elevator it’s not lined up very well to the door so my husband about fell. Then it says it has a pool and hot tub. Only had a pool. They took out the hot tub at some point in time. They have laundry service which was great but don’t offer to sell laundry detergent. This was the only reason why we booked this stay, the pool, bar, hot tub and laundry. Well we got the pool time that is all we got. Very unsatisfied customers
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

AmBria

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Tiffany

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함

4/10 - 별로예요

Joi

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Furnishings are worn out. Nice and polite staff.

8/10 - 좋아요

Jennifer

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean and quiet. Breakfast wasn’t very tasty though.
2024년 1월에 2박 숙박함

10/10 - 훌륭해요

Jessi

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice and clean hotel. The beds and pillows were super comfortable. The staff I encountered was very nice and helpful. The breakfast was good! The pool was a little cold for my liking and also the hotel does not have a hot tub. It has a jacuzzi suit, but no “hot tub” Over all very satisfied, will stay again when I go to the next Grizzly game! Thanks for a wonderful experience!
2024년 1월에 2박 숙박함

10/10 - 훌륭해요

Laneisha

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything was great but I will recommend a better breakfast
2023년 12월에 1박 숙박함

6/10 - 괜찮아요

Courtney

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Our room was terribly dusty and disgusting on the floor. They were sticky. There was trash behind the beds. The outlets wouldn’t hold a plug in in it. The breakfast was terrible. It was not clean in there. They had no help at the front office desk. The poor lady was having to check people out while trying to cook for the breakfast room. The main reason we booked because it was last minute and it advertised there was a HOT TUB and the hot tub was closed and filled in. So that is false advertisement. The baseboards were filthy. It was just dirty.
2024년 1월에 2박 숙박함

8/10 - 좋아요

Danielle

2023년 12월에 3박 숙박함

6/10 - 괜찮아요

Kevin

2023년 12월에 1박 숙박함

8/10 - 좋아요

Steve

2023년 12월에 1박 숙박함

6/10 - 괜찮아요

Jeffrey

2023년 11월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The furniture in the room is dated (very old) the couch pillows were very dirty, the coffee table was broken, missing screws. These things needs improvement.
2023년 11월에 1박 숙박함

4/10 - 별로예요

David

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Everything was clean to the naked eye but we had bed bugs. We stayed in room 102 staff was friendly and check in was easy but we were very disappointed in our stay due to the bed bugs and it listed a bar which is there but no one to work it nor was it stocked. Breakfast was good. We won’t be back.
2023년 11월에 2박 숙박함

10/10 - 훌륭해요

Zedra

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great friendly service
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Jamie

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was very nice.
2023년 11월에 1박 숙박함

6/10 - 괜찮아요

jarvis

별로예요: 직원 및 서비스
Everything Was Ok Glad The Manager Mrs Tammy Was Able to help
2023년 10월에 1박 숙박함

6/10 - 괜찮아요

Curtis

출장 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Very dissapointed
Room carpet was in poor condition. Refrigerator was warm and not plugged in. Lamp had a bulb hanging down from a broken socket. Another lamp base was corroded.
2023년 10월에 1박 숙박함

6/10 - 괜찮아요

Makeyah

좋아요: 청결 상태, 직원 및 서비스
2023년 10월에 2박 숙박함

6/10 - 괜찮아요

anthony 님, Fairburn

연인과의 여행
It was alright nothing to brag about been better for the price
2023년 10월에 2박 숙박함

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함

4/10 - 별로예요

Deidra L

가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Description of Amenities included a hot tub, and I was told the hotel has never had a hot tub. I would not have chose this hotel to you if I had known there was no Hot Tub. I was more disappointed with Expedia because they should have checked this facility out before listed it on their website.
2023년 10월에 1박 숙박함

6/10 - 괜찮아요

Marcia

2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Deontrea

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함

6/10 - 괜찮아요

Didier 님, GRAULHET

연인과의 여행
좋아요: 직원 및 서비스
A rafraîchir
2023년 9월에 2박 숙박함

6/10 - 괜찮아요

porter

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Elevator stop working on last day.
2023년 8월에 2박 숙박함

8/10 - 좋아요

Kenneth

2023년 8월에 2박 숙박함

2/10 - 너무 별로예요

James

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함

6/10 - 괜찮아요

Katie

2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Leslie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 3박 숙박함

2/10 - 너무 별로예요

Debora

가족 여행
별로예요: 직원 및 서비스
I didn’t stay, I booked the wrong best western in the wrong city and I called back within 30 mins to cancel and the receptionist told me to call Expedia to rectify my dispute but when Expedia called them they refused to refund me. Because of this experience I will not stay with best western again.
2023년 8월에 1박 숙박함

8/10 - 좋아요

Jonniece

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 3박 숙박함

10/10 - 훌륭해요

Mary

가족 여행
Everything was perfect!!! All staff was excellent!!!
2023년 7월에 2박 숙박함

8/10 - 좋아요

Marquita

2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Barbara

2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Latoshie

단체 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 2박 숙박함

2/10 - 너무 별로예요

demario

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Bed bugs 🐜
Bed bugs 🐜 my skin have bedbugs bite all over
2023년 6월에 4박 숙박함
답변 제공: Bianca 님, 2023년 7월 6일
Thank you for the comments regarding your recent stay with us.We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests.If we can be of further assistance, please don't hesitate to let us know.

6/10 - 괜찮아요

Bruce

출장 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
First of all the hotel advertises a hot tub. NO HOT TUB. Second I reserved a king suite. NO KING SUITE. Supposedly sold out of them. Third not a big deal but the elevator was broken. Nice staff
2023년 6월에 2박 숙박함

2/10 - 너무 별로예요

Cora

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We would never stay there again!
On June 12, 2023, when we arrived, they told us that the elevator was broke. We were booked on 2nd floor, me 74 yrs old and husband 65 yrs old, with both leg issues, had to carry luggage up. When we arrived at our room there was a used dirty wash cloth hanging over shower rod in Bathroom and TV left on. Trying to fix tv that night and called Desk Operator twice , no answer and called again twice June 13th at 3pm and 9:30 p.m. no answer. Also June 12th, husband used stairway multiple time at the side entrance to go to our vehicle, we were on 2nd floor and everytime someone has door on outside propped open with a rock.and someone would always put rock back again. We didn't feel safe because lock door fr. outside is propped open. Bag of garbage been laying in 2nd floor stairway since Monday around 6 p.m. The chair is dirty with white stuff, tried to clean it but looks like paint and sofa was really dirty, didn't have time to take picture of it. June 13th, 4:30 p.m., we decided to go to the pool, they had pool door propped open with large trash can. Lady behind desk said yes we could go in when we asked. Didn't bother moving large trash can holding door open . Very rude and unhelpful staff. We would never stay there again.
2023년 6월에 2박 숙박함

8/10 - 좋아요

Melba

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 6월에 1박 숙박함

10/10 - 훌륭해요

Jailen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
This place was amazing and had a nice clean smell. Front desk was very helpful
2023년 5월에 1박 숙박함

10/10 - 훌륭해요

Deborah

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Always a pleasure to stay here
My stay was great like always was a little disappointed in the breakfast no bacon it’s usually great but overall it was a great stay like always I will b back
2023년 5월에 2박 숙박함

8/10 - 좋아요

Chris

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff was very friendly and helpful. Hotel was clean and tidy. Our only complaint was we couldn’t keep cords plugged into the outlets in the room and the bathroom lighting was very dim. It was good quality for the price though.
2023년 5월에 1박 숙박함

6/10 - 괜찮아요

Michael

좋아요: 청결 상태, 직원 및 서비스
Everything about the property was good. Room, staff. The biggest problem was the elevator was broke the entire time I was there. It really sucked having to go up and down to the 4th floor. Especially when I was carrying heavy bags . The breakfast left a lot to be desired to. The first day, it was alright, but the second day, it looked so unappetizing that I just left.
2023년 5월에 2박 숙박함

2/10 - 너무 별로예요

Weldon

가족 여행
좋아요: 청결 상태, 객실의 편안함
별로예요: 직원 및 서비스
2023년 5월에 3박 숙박함

10/10 - 훌륭해요

RICHARD

2023년 5월에 2박 숙박함

2/10 - 너무 별로예요

Harold

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Will not be back
Bathroom not very clean, cockroaches, noisey
2023년 5월에 2박 숙박함

8/10 - 좋아요

DOMINIQUE

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bon hôtel a un prix raisonnable
Séjour de 3 nuits dans cet hôtel qui nous a convenu. Chambre propre, lit confortable, petit déjeuner correct avec des fruits et laitages Il y a une piscine couverte petite mais qui existe. Aller à Memphis est rapide; pour le stationnement nous avons trouvé des parkings pour 20 dollars la journée. Sinon l'hôtel est proche de Graceland. Attention, durant les 3 nuits, notre chambre n'a jamais été nettoyée. Il a fallu aller demander des serviettes de toilettes. Il est très correct pour le prix, mais il faut absolument une voiture: le parking de l'hôtel est gratuit
2023년 5월에 3박 숙박함

10/10 - 훌륭해요

Warren

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 1박 숙박함