실내 수영장, 야외 수영장, 수영장 파라솔, 일광욕 의자

호텔 리우 티키다 팔메레 - 올 인클루시브 여행 후기

4 out of 5

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 1001개 이용 후기 중 488개" "
평점 8 - 좋아요. 1001개 이용 후기 중 369개" "
평점 6 - 괜찮아요. 1001개 이용 후기 중 83개" "
평점 4 - 별로예요. 1001개 이용 후기 중 37개" "
평점 2 - 너무 별로예요. 1001개 이용 후기 중 24개" "

8.8/10

청결 상태

9.0/10

직원 및 서비스

8.6/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

10/10 - 훌륭해요

Seungchul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 6월에 1박 숙박함

10/10 - 훌륭해요

Charles 님, Seoul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
가격 대비 최고의 서비스
좋은 시설에 좋은 서비스를 제공하는 호텔이다. 올 인클루시브로 예약 시 추가적인 소비 없이 맛있는 부페로 삼시세끼를 해결 할 수 있다. 환상적인 야외 수영장과 더불어 실내 수영장이 있어 아이와 함께 여행 시 최고의 선택이다.
2018년 3월에 2박 숙박함

8/10 - 좋아요

Pauline

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
L'hotel est splendide, vous avez droit a un cadre idyllique, le personnel est irreprochable, toujours souriants et au petit soin. Seul bemol pour nous : *La qualité des transats et parasols ( ils sont tres souvent cassés ou tombent en ruines ) *Les cafard, nous en avons apercu a plusieurs reprise dans le hall l'hôtel ( dans les toilettes qui sont en face du restaurant principal ) .. ce qui laisse un peu a désirer. *La nourriture : Tres souvent la meme chose et de plus vous avez droit lors de votre sejour a un restaurant un peu plus spécifique dans l'hotel ( italien et marocain ) mais une seule fois sur le sejour, ce qui n'étais pas indiqué. Sinon si vous chercher flâner et profitez c'est le top.
2024년 4월에 7박 숙박함

10/10 - 훌륭해요

Philippe

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent rapport qualité prix pour cet hôtel. Personnel agréable et serviable, lieu calme mais à faible distance du centre-ville, équipement complet pour petits et grands, repas variés et de qualité. Matériel autour de la piscine à rénover ( tonnelles, transats, parasol)
2024년 4월에 7박 숙박함
답변 제공: Online Reputation Manager 님, 2024년 4월 16일
Cher Philippe,Nous sommes ravis d'avoir eu l'occasion de lire vos aimables commentaires et de savoir que vous avez souligné plusieurs aspects de l'hôtel qui ont enrichi votre expérience. Nous attendons avec impatience votre prochaine visite, dans l'espoir de vous offrir à nouveau une expérience mémorable dans nos installations.Soyez assuré que nous prenons note de vos commentaires et que nous les transmettrons aux services concernés.Nous nous réjouissons de vous accueillir.Cordialement, Hotel Riu Tikida PalmeraieOnline Reputation Manager

8/10 - 좋아요

Philippe

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
L’insonorisation des portes est mauvaise et même si le chant des oiseaux n’est pas le pire son, c’est bien trop tôt le matin
2024년 3월에 7박 숙박함
답변 제공: Online Reputation Manager 님, 2024년 4월 18일
Cher Philippe,Ce fut un véritable plaisir pour nous de recevoir vos commentaires. Soyez assurés que nous suivrons vos commentaires et que nous les traiterons avec les services concernés.Nous attendons avec impatience votre retour et l'occasion de vous offrir une nouvelle expérience mémorable dans nos installations. Nous esperons vous accueillir bientôt de nouveau.Cordialement, Hotel Riu Tikida PalmeraieOnline Reputation Manager

8/10 - 좋아요

Rajinder

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Food was sometime a little bland
2024년 4월에 4박 숙박함
답변 제공: Hotel Riu Tikida Palmeraie Online Reputation Manag 님, 2024년 4월 15일
Dear Rajinder,We really thank you for your evaluation, we will forward your remark.And it is very rewarding to read you enjoyed your stay We cannot wait to host you again soon.Caring Greetings,Hotel Riu Tikida PalmeraieOnline Reputation Manager

10/10 - 훌륭해요

dominique henri

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellents séjour je recommande
2024년 3월에 7박 숙박함

10/10 - 훌륭해요

Pascale Nicole

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Parfait
2024년 3월에 5박 숙박함

10/10 - 훌륭해요

Yassin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent sejour
2024년 3월에 9박 숙박함

10/10 - 훌륭해요

Fungai

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful hotel with plenty of good restaurants and activities.
2024년 2월에 5박 숙박함
답변 제공: Online Reputation Manager 님, 2024년 3월 12일
Dear Fungai,First of all, thank you for your comment and rating,We hope that you will give us another opportunity to welcome you at one of our facilities soon and, in this way, be able to offer you a better experience.We are waiting for you with open arms.Yours faithfully,Hotel Riu Tikida PalmeraieOnline Reputation Manager

8/10 - 좋아요

Jean louis

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 5박 숙박함

6/10 - 괜찮아요

Mohamed

가족 여행
좋아요: 직원 및 서비스
Ligt te afgelegen
2024년 2월에 7박 숙박함

10/10 - 훌륭해요

Antoinette

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a wonderful time at this property! Friendly staff, good food, and very clean rooms. The property is beautiful. We would definitely come back.
2024년 2월에 6박 숙박함
답변 제공: Hotel Riu Tikida Palmeraie Online Reputation Manag 님, 2024년 2월 29일
Dear Antoinette,We are so grateful to read that you gave us the opportunity to prove that all the positive reviews that we have, are based on the reality of our hotel and the result of the work of our lovely staff.Thank you for your feedback and for being our guest, we look forwad to welcoming you again, Antoinette.Kindest Greetings,Hotel Riu Tikida PalmeraieOnline Reputation Manager

10/10 - 훌륭해요

Christina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The Staff was extremely friendly and the resort was just amazing. I will definitely go back.
2024년 2월에 2박 숙박함
답변 제공: Hotel Riu Tikida Palmeraie Online Reputation Manag 님, 2024년 2월 29일
Dear Christina,Thank you very much for staying with us.We love working for our guests, your fantastic feedback makes us want to continue improving.Wishing you a very happy day and hoping to welcome you again soon, Christina!Warmest wishes!Hotel Riu Tikida PalmeraieOnline Reputation Manager

2/10 - 너무 별로예요

Levin

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hallo zusammen, die Anlage und die Zimmer werden definitiv anders im Internet präsentiert wie sie in der Realität sind. Verkalkte Armaturen, abgeplatze fließen, scharfe Kanten alles unsauber gearbeitet. Abgenutzte Handtücher die nicht wirklich abtrocknen. SCHIMMELIGE Stellen im Bad. Unhygienische Getränke die schlecht schmecken an der Poolbar. Leider kein Einzelfall. Leider auch nicht erst seit gestern. Also 4 Sterne am Hotel für was ?! :D Das Personal war wirklich sehr freundlich. Während des Abendessens haben wir auch einen Fragebogen erhalten...wenn man sich diesen mit Verstand durch ließt dann merkt man schnell , dass dieser Fragebogen letztendlich nur dafür dient die Leistungen der Mitarbeiter zu bewerten. Nicht den Rest. Absolut nicht zielführend. Daran Sieht man das dass Management an Instandhaltung oder generell der Zufriedenheit der Gäste nicht interessiert ist. ( sonst wäre die Anlage nicht in dem Zustand). Wir haben auch den Shuttlebus Service des Hotels genutzt bzw. wir wollten es. In der Hotelapp sollte man sich dafür anmelden, das taten wir. In der App wird der Abholort angezeigt...wir haben dort 15 Minuten gewartet und keiner kam. Im Hotel angekommen sagte man uns das die App samt Abholort fehlerhaft sei. Das Taxi durften wir selber bezahlen. Eine Rückerstattung gab es keine da laut Hotel es nur ein Service sei.(Laut Manager Mr. Adnan) Paradox und unfair. Mr. Adnan gab mir eine Mail Adresse von der Verwaltung mit bitte um Kontaktaufnahme..weil der MANAGER?
2024년 2월에 4박 숙박함
답변 제공: Online Reputation Manager 님, 2024년 2월 26일
Sehr geehrter Levin,vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihr Feedback zu Ihrem kürzlichen Aufenthalt bei uns zu geben. Wir geben immer unser Bestes, damit unsere Gäste positive Urlaubserinnerungen mit nach Hause nehmen und wir freuen uns, dass Sie unser freundliches Personal gelobt haben. Dennoch, die Enttäuschung, die Sie während Ihres letzten Besuchs in unserem Hotel Riu Tikida Palmeraie erlebt haben, bedauern wir sehr und sind sehr enttäuscht,Es uns sehr leid, dass Sie unser Haus mit keiner guten Meinung verlassen haben. Dies war sicherlich nicht unsere Absicht und wir können Ihnen versichern, dass die Erfahrung, die Sie gemacht haben, keinesfalls unsere Standards widerspiegelt. Selbstverständlich werden wir Ihr Feedback zusammen mit unserer Direktion nachgehen, falls unsere Standards an irgendeiner Stelle nicht erfüllt wurden. Rückmeldungen wie die Ihrige helfen uns die Dienstleistungen stetig zu verbessern und wir haben Ihr Feedback bereits an die entsprechenden Stellen im Hause weitergeleitet.Was den Transferservice angeht, so ist dieser in der Tat eine externe Dienstleistung und wir empfehlen Ihnen sich in Bezug zu den AGBs des Dienstleisters mit diesen in Verbindung zu setzen.Wir würden uns freuen, Sie in naher Zukunft wieder in einem unserer weltweit verfügbaren Hotels begrüßen zu dürfen, um Ihnen zu beweisen, dass Ihr unbefriedigender Aufenthalt eine Ausnahme war! Mit freundlichen Grüßen,Hotel Riu Tikida PalmeraieOnline Reputation Manager

10/10 - 훌륭해요

Deborah virginie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Genial cet hotel
2024년 2월에 7박 숙박함

8/10 - 좋아요

Sarah 님, Alexandria

좋아요: 청결 상태, 숙박 시설 상태 및 시설
I liked the resort had security and my private guides and taxis had to go through security. My hotel room was fine. I had a clogged up bathroom sink. I had to go to the desk to get it resolved because my calls weren’t answered. The food wasn’t that great and I ended up not feeling good. The hot foods weren’t that hot and the seasoning was off. I couldn’t even get a pot of good coffee. It was a Nescafé dehydrated coffee. I realized on my last day at the resort, there was an espresso machine at the bar. However, the food and drinks outside the resort was great. I was not impressed with the lack of details the front desk had regarding taxis and resorts. There was no consistency with taxi and booking details such as pricing. Prior to leaving the last day, I informed the front desk that I would need a taxi at 4:00 AM. When I reconfirmed this taxi on Saturday evening, I was told don’t worry and I confirmed that price is usually $200 to $250 Moroccan dirham. If the hotel has taxis on standby for destination, should the fare be determined before hand. I was should that my fare when I arrived to the airport to the resort was $130 Moroccan dirham and leaning the resort at 4:30 AM was $250 Moroccan dirham. But what upset me was the fact, the taxi driver then said $300 Moroccan dirham at the airport. It definitely left a sour taste in my mouth leaving the resort. But I did enjoy relaxing at the pool and spa. I just wished our rooms had better tv channels and toiletries.
2024년 2월에 3박 숙박함
답변 제공: Online Reputation Manager 님, 2024년 2월 21일
Dear Sarah,Thank you very much for choosing us and for sharing your review about your last stay. We are really pleased to read that overall you had a good time. However, we lament to read that not all the aspects of your experience did meet your expectations as we place great importance in providing all of our guests with memorable experiences and our aim is providing friendly and sincere hospitality and make our guests feel at home.We look forward to hosting you again in the near future. Kind regards, Hotel Riu Tikida PalmeraieOnline Reputation Manager

10/10 - 훌륭해요

ISTVAN LE

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Sejour au calme, parfait pour se détendre.
2024년 2월에 4박 숙박함

10/10 - 훌륭해요

Mareen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Das Hotel liegt abseits der Stadt und dem Trubel. Es gibt einen kostenlosen Shuttle Bus in die Altstadt. Das Hotel ist sehr schön ausgestattet und das Essen war sehr gut. Die Mitarbeiter waren sehr freundlich. Ein Hotel zum weiterempfehlen
2024년 2월에 7박 숙박함
답변 제공: Online Reputation Manager 님, 2024년 2월 16일
Sehr geehrte Frau Mareen,Vielen Dank für Ihre freundlichen Worte,Wir freuen uns zu lesen, dass Sie Ihren Urlaub in unseren Einrichtungen genossen haben. Es freut uns zu lesen, dass Sie Ihren Urlaub in unseren Einrichtungen genossen haben, denn es ist sehr erfreulich zu wissen, dass wir Ihre Erwartungen mit unseren Dienstleistungen übertroffen haben.Nachrichten wie die Ihre zeigen uns, dass wir auf dem richtigen Weg sind und Sie auch in Zukunft bei uns willkommen heißen werden.Wir werden immer mit offenen Armen auf Sie warten.Mit freundlichen Grüßen,Hotel Riu Tikida PalmeraieOnline Reputation Manager

10/10 - 훌륭해요

Samira

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Perfect
2024년 2월에 4박 숙박함
답변 제공: Hotel Riu Tikida Palmeraie Online Reputation Manag 님, 2024년 2월 13일
Dear Samira,There is no better feedback than reading that our lovely guests had a well-deserved nice holiday.Thank you very much for your feedback, on behalf of our staff. It is gratifying to read you enjoyed it.We wish you a fantastic day, Samira.Loving Regards!Hotel Riu Tikida PalmeraieOnline Reputation Manager

10/10 - 훌륭해요

Sheikh Mohammed jahangir

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
People are lovely, staff friendly, really enjoyed our stay. insha'Allah will be coming back to Marrakech in the future
답변 제공: Online Reputation Manager 님, 2024년 2월 13일
Dear Sheikh Mohammed jahangir,Thank you very much for your nice words and for your fantastic rating.We are very happy that you had a good vacation with us!We hope to welcome you again soon, in one of our facilities.With our best wishes, we remain at your entire disposal.Yours faithfully,Hotel Riu Tikida PalmeraieOnline Reputation Manager

10/10 - 훌륭해요

Brahim

2024년 1월에 4박 숙박함

8/10 - 좋아요

Mathieu

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
L’hôtel est très agréable dans un cadre magnifique et reposant. Il reste loin du centre de Marrakech même si la navette gratuite mise à disposition par l’Hotel permet de s’y rendre très facilement. Les équipements sont soignés et les personnels sont attentifs à la qualité du séjour. La qualité des espaces de restaurations en terme de nourriture mériterait d’être améliorés, notamment le petit déjeuner (attendu dans un complexe à étoiles équivalentes)
2024년 2월에 3박 숙박함

8/10 - 좋아요

Saadia

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hôtel trop calme à mon goût. Beaucoup de retraités et de golfeurs. Pratiquement pas d'animations, il faut sortir de l'hôtel pour ça. Excellent pour se reposer et ne pas être dérangé.
2024년 1월에 6박 숙박함

10/10 - 훌륭해요

Hajar

We had a great stay! The staff was so sweet and kind, we were more than welcome and everything was so good.
2024년 1월에 8박 숙박함
답변 제공: Online Reputation Manager 님, 2024년 1월 31일
Dear Hajar,Thank you for your comment,We continually strive to provide the best quality and, to ensure, that all our guests return home with beautiful memories of their vacation with us.We note that in your case we met our goal.Now we just need you to come back to visit us again soon.Yours faithfully,Hotel Riu Tikida PalmeraieOnline Reputation Manager

8/10 - 좋아요

Ahcene Ameziane

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 3박 숙박함

8/10 - 좋아요

NICOLAS 님, ST AUGUSTIN

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Très bel établissement, dans les critères d’un 4 étoiles.
2024년 1월에 4박 숙박함

10/10 - 훌륭해요

Philippe

2024년 1월에 10박 숙박함

8/10 - 좋아요

jean

좋아요: 직원 및 서비스
2024년 1월에 4박 숙박함

10/10 - 훌륭해요

Kamal

2024년 1월에 2박 숙박함

10/10 - 훌륭해요

Kabir

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice and Spacious area, facilities were top notch and staff were extremely kind
2024년 1월에 8박 숙박함
답변 제공: Online Reputation Manager 님, 2024년 1월 31일
Dear Kabir,Thank you for your kind words,We are delighted to read that you enjoyed your vacation in our facilities, as it is very gratifying to know that we exceeded your expectations with our services.Messages like yours let us know that we are evolving in the right direction and we will continue to welcome you in the future.We will always be waiting for you with open arms.Yours faithfully,Hotel Riu Tikida PalmeraieOnline Reputation Manager

10/10 - 훌륭해요

Sheng

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is a superbly run place and we really enjoyed our stay at the resort. The resort was relatively small and our room was perfectly quiet. The room was cleaned without fuss everyday, even when we stayed in the room all morning. The buffet was small but the food was varied. The ‘mainstay’ items, such as couscous and tagine, pasta, meat and fries were all delicious. On new year’s eve there was a gala dinner which was really impressive. Both the lobby and poolside bars were great. They make a very good mojito by the beach. There is a small play area for children which was fun. The major plus for us was the indoor swimming pool of very good size, which was ideal in the chilly winter months. We liked zumba by the pool and kids’ mini disco. The animation team was super nice.
2023년 12월에 7박 숙박함
답변 제공: Online Reputation Manager 님, 2024년 1월 17일
Dear Sheng,Thank you very much for your review,We are very happy to know that you enjoyed our accommodation in several aspects.For us, your feedback is a breath of good energy that encourages us to continue on our path of continuous improvement.We look forward to seeing you again soon.Yours faithfully,Hotel Riu Tikida PalmeraieOnline Reputation Manager

10/10 - 훌륭해요

Monia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 2박 숙박함

10/10 - 훌륭해요

Mariza

2023년 12월에 7박 숙박함

6/10 - 괜찮아요

puria

아이를 동반한 가족 여행
The hotel is old and the rooms are cold , the quality of food and services are average.
2023년 12월에 4박 숙박함

8/10 - 좋아요

SAMIRA BOUCHRA CHAKKAF

가족 여행
좋아요: 편의 시설/서비스
Nc
2023년 12월에 6박 숙박함
답변 제공: Online Reputation Manager 님, 2024년 1월 16일
Dear SAMIRA BOUCHRA CHAKKAF,Thank you for your comment,We are really happy to read that it felt good between us.Furthermore, we are very glad to know that, from his point of view, we do a good job and we sincerely thank him for evaluating us so positively.We hope you will come back soon, we look forward to welcoming you at any of our facilities.Yours faithfully,Hotel Riu Tikida PalmeraieOnline Reputation Manager

10/10 - 훌륭해요

celisha

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Wonderful
Incredible property and amenities. I only stayed two nights on the way home to decompress and Would definitely book a whole week here next time. Good food options and cocktails and incredible service and one of the best values for an all inclusive I’ve ever stayed
2023년 11월에 2박 숙박함

10/10 - 훌륭해요

FARUK

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Top en général - à revoir 2-3 détails !
Tout était top sauf : 1/ pas de bouilloire ni de fer à repasser , il faut payé 10€ pour en avoir un à louer. !! Du jamais vu ! 2/ la piscine chauffée , chauffée un jour sur 2 - du coup chaud un jour , froid le lendemain ! Pas top
2023년 12월에 6박 숙박함

10/10 - 훌륭해요

Azaam

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 3박 숙박함

6/10 - 괜찮아요

Abdelhaq 님, Aventura

출장 여행, 가족 여행
Outside Marrakech
2023년 12월에 2박 숙박함
답변 제공: Online Reputation Manager 님, 2024년 1월 2일
Dear Abdelhaq,Thank you for your evaluation.It's disappointing to hear that the hotels location was not to your satisfaction. We hope you allow us the chance to host you again soon for a more positive experience.Have a great day,Hotel Riu Tikida PalmeraieOnline Reputation Manager

10/10 - 훌륭해요

Marko

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice stay, excellent food. Friendly staff
2023년 12월에 4박 숙박함
답변 제공: Online Reputation Manager 님, 2024년 1월 9일
Dear Marko,Thank you for taking the time to write such a great review of our hotel. It was our pleasure hosting you and we are looking forward to welcoming you again very soon!We wish you all the best,Hotel Riu Tikida PalmeraieOnline Reputation Manager

6/10 - 괜찮아요

Samira

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 3박 숙박함

4/10 - 별로예요

Anhaiz

좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
In order to make this review an easy read, I’ll make a list: 1. Only two restaurants, and there isn’t food available 24/7 even though this is all inclusive. The restaurants close midday and reopen at night. Also no room service option 2. Rude front desk staff, but the restaurant staff was great. 3. Check out time is not 12pm as advertised, it’s 11 am, and if you use the room phone to call the desk for any issues, there’s a fee. 4. WiFi is terrible and cell service is limited in certain areas. I had to switch rooms. 5. Not many activities on the resort. I didn’t see any facilities except and indoor and an outdoor pool. Allegedly there is a fitness center. 6. Your best bet, like I did is to pack your days with a lot to do outside the resort and just use it as a place to sleep. 7. Family and kid friendly, which also means it is conservative. This was not an issue for me, but may be for some.
2023년 12월에 5박 숙박함
답변 제공: Online Reputation Manager 님, 2023년 12월 22일
Dear Anhaiz,Thank you for choosing Riu and for sharing your impressions.As service is one of the key values of our company and we strongly believe that customer comes first, we are truly disappointed to hear that you were not completely satisfied with your recent experience with us.We have of course passed your comments to the relevant department for further consideration, and we sincerely hope that despite the mentioned inconveniences you would still give us another opportunity to host you soon and convince you of our RIU service and quality.Please receive our warmest regards,Hotel Riu Tikida PalmeraieOnline Reputation Manager

10/10 - 훌륭해요

Caleb

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice hotel with very kind staff. The rooms are big and clean. The design of the resort is green and nice to take a walk in. The only minor downside is that the hotel is a bit remote to the city.
2023년 12월에 3박 숙박함

8/10 - 좋아요

Gertrud & Csaba

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 4박 숙박함

8/10 - 좋아요

Dominique

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Un site complet et cohérent où on se sent en sécurité
2023년 12월에 6박 숙박함

10/10 - 훌륭해요

Ruth

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful property for singles and families
2023년 12월에 6박 숙박함
답변 제공: Online Reputation Manager 님, 2023년 12월 21일
Dear Ruth,We are very pleased with the feedback you have given us, from which we gather that you have enjoyed your stay with us and that you have fond memories of your stay.Please know that we would love to have you visit us again so that we can meet your expectations again.Come back soon!Yours faithfully,Hotel Riu Tikida PalmeraieOnline Reputation Manager

8/10 - 좋아요

CHRISTIAN

좋아요: 직원 및 서비스
2023년 10월에 7박 숙박함

4/10 - 별로예요

Shane

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설

8/10 - 좋아요

Carlos Omar

좋아요: 청결 상태, 직원 및 서비스
El trato del personal excelente, soloas variedad en la comida
2023년 12월에 2박 숙박함
답변 제공: Online Reputation Manager 님, 2023년 12월 18일
Apreciado Carlos OmarGracias por habernos elegido como su destino vacacional.Estamos encantados de que haya compartido su experiencia reciente entre nosotros y felices de saber que disfrutó y se llevó una tan maravillosa impresión.Deseamos que vuelva en cualquier momento, aquí, le estaremos esperando.Cordialmente, Hotel Riu Tikida PalmeraieOnline Reputation Manager