Dear Myung Soo, Thank you for taking the time & sharing your rating with us. I would like to offer our deepest apologies for our hotel & team members not able to meet your expectations. I sincerely hope you can allow us another opportunity to deliver the superior level of service all our guests deserve. Sincerely, Kumud - General Manager

Dear Taddao,Thank you for sharing your perfect score with us. It's wonderful to see our hotel & team members were able to exceed your expectations. We look forward to welcoming you back soon!Sincerely,Kumud - General Manager

Dear Taddao,Thank you for sharing your wonderful experience with us. It's always reassuring to know our team members at Best Western Plus Spartanburg are on the right track, when guests leave us their feedback. We all will be looking forward to welcoming you back soon!Sincerely,Kumud - General Manager

Dear Lakeisha,Please accept our deepest apologies for failing to meet your expectations. Our hotel does have an outdoor pool and yes unfortunately it is closed until the season begins getting warmer. Unfortunately you had reserved a non-refundable reservation therefore the reservation cannot be canceled without penalty. Sorry for the inconvenience. We sincerely hope you will come back to see us once our pool will be open.Sincerely,Kumud - General Manager

Michael, Thank you so much for giving Best Western Plus Spartanburg the chance to provide you with overnight accommodations. We hope to see you again in the near future.

Thanks for staying with us. We appreciate your feedback!

Lisa I'm sorry that you've had this experience at our hotel. My team and I will look into the issues and work on getting them taken care of. Thank you for your feedback.

Thank you for your feedback..We appreciate your business!

Dear Kristen,Thank you for sharing your experience with us. Please accept our deepest apologies for failing to meet your expectations in terms of cleanliness. Rest assured that your feedback will be shared with our entire housekeeping and maintenance departments to ensure we prevent future reoccurrences. We sincerely hope you will allow us another opportunity to better serve you.Sincerely,Kumud - General Manager

Dear Andy,Thank you for your feedback. It's truly wonderful to see you were greeted by our friendly & courteous team member. We will be ready to welcome you back soon!Sincerely,Kumud - General Manager

Dear Tamara H.,Thank you for sharing your recent visit with us. I am more than pleased to see you were satisfied with our facilities. Please accept my apologies for the noise disturbance. For future reference, please request a quiet room and we will try our ultimate best to accommodate your request. See you soon!Sincerely,Kumud - General Manager

Dear Micha,Thank you for taking the time to share your experience with us. Please accept our deepest apologies for the noise disturbance you had endured. For future reference, please notify the front desk, so that they could have handled and taken control of the situation. I hope you will allow us another opportunity to better serve you in the future.Sincerely,Kumud - General Manager

Dear Albert,Thank you for sharing your recent experience with us. Please accept my deepest apologies for the issue you had experienced with our housekeeping department. I hope you will allow us another opportunity to better serve you in the future.Sincerely,Kumud - General Manager

Dear Leketa,Thank you for taking the time to share your perfect score with us. It's wonderful to see you enjoyed your stay with us. On behalf of our entire team at Best Western Plus Spartanburg, we will be ready to welcome you back soon!Sincerely,Kumud - General Manager

Dear Ethan,Thank you so much for sharing your 5 stars rating. It's awesome to see you enjoyed your stay with us. On behalf of our entire team at Best Western Plus Spartanburg, we will be ready to welcome you back soon!Sincerely,Kumud - General Manager

Dear Thomas,Thank you so much for taking the time to share your recent experience with us. It's wonderful to see you were welcomed by our awesome, friendly & courteous team members that were able to provide you with excellent care. On behalf of our entire team at Best Western Plus Spartanburg, we will be eagerly awaiting your return!Sincerely,Kumud - General Manager

Dear Melissa,Thank you for sharing your 5 stars rating with us. It's awesome to see you were welcomed by our friendly & courteous team members. On behalf of our entire team here at Best Western Plus Spartanburg, we will be ready to welcome you back!Sincerely,Kumud - General Manager

Dear Ethan,Thank you for taking the time to share your 5 stars rating with us. It's wonderful to see how our hotel & staff were able to exceed your expectations. We look forward to your next visit to Spartanburg!Sincerely,Kumud - General Manager

Dear Mckenzie,Thank you for sharing your perfect experience with us. On behalf of our entire team, we will be eagerly waiting your return to Spartanburg!Sincerely,Kumud - General Manager

Dear Kimberly,Thank you for taking the time to share your 5 stars rating with us. It's truly a pleasure to see how our hotel met your needs for this visit. On behalf of our entire team at Best Western Plus Spartanburg, we will be ready to welcome you back soon!Sincerely,Kumud - General Manager

Dear Carlos,Thank you so much for your perfect score for your recent stay at our hotel. We are more than pleased to learn our hotel & team were able to exceed your expectations. We will be ready to welcome you back soon!Sincerely,Kumud - General Manager

Dear Kinney,Thank you for taking the time to report your recent experience at our hotel. Please accept my deepest apologies for the issue of you being checked into a dirty room. After investigating, it seems that our housekeeping department failed to clean the room and the room was under Clean status so the front desk attendant unknowingly had assigned this room to you. I am truly sorry for this incident and am glad to see you were refunded for your reservation. I sincerely hope you will allow us another chance to better serve you in the future.Sincerely,Kumud - General Manager

Dear Ken,Thank you so much for sharing your recent experience with us. I'm thrilled to learn that you enjoyed our facility and found it comfortable. Please accept my apologies for the salty breakfast. I will be sure to address this concern to all our breakfast attendants. We will be ready to welcome you back on your next visit to Florida.Sincerely,Kumud - General Manager

Dear Karen,Thank you for sharing your recent experience with us. I'm sorry that there was no tea available. I will be sure to share your feedback with our breakfast bar. I'm pleased to see you were greeted by our friendly front desk associates. We will be ready to welcome you back on your next visit.Sincerely,Kumud - General Manager

Dear Robert,Thank you so much for taking the time to share your experience with us. Please accept my sincerest apologies for any noise issues you had experienced while staying at our hotel. I can assure you that we will be able to deliver the superior level of service all our guests deserve.Sincerely,Kumud - General Manager

Dear Kate,Thank you for sharing your 5 stars rating with us. We will be eagerly awaiting your return!Sincerely,Kumud - General Manager

Dear Afia,Thank you for your perfect rating. Can't wait to welcome you back on your next visit!Sincerely,Kumud - General Manager

Dear LeeAnne,Thank you for your perfect rating about your recent experience. On behalf of our entire team, we will be ready to welcome you back!Sincerely,Kumud - General Manager

Dear LeeAnne,Thank you for sharing your 5 stars rating. We will be eagerly awaiting your return!Sincerely,Kumud - General Manager

Dear Edgardo,Thank you for taking the time to share your rating with us. We are thrilled to see that our hotel exceeded your expectations. We will be on the lookout for your next visit.Sincerely,Kumud - General Manager

Dear Earlene J.,Thank you for sharing your rating. Looking forward to welcoming you back soon!Sincerely,Kumud - General Manager

Dear Lorraine,Thank you for your review. I'm very pleased to learn that you were served by our friendly & courteous team members. We will be all ready to welcome you back soon!Sincerely,Kumud - General Manager

Dear Sandra,Thank you for sharing your experience with us. I'd like to apologize for the service you received from our breakfast attendant. Your feedback will be shared with our entire team. We will be looking forward to welcoming you back soon!Sincerely,Kumud - General Manager

Dear Dee,Thank you for sharing your feedback with us. Please accept my deepest apologies for the issues you had encountered while staying with us. Your comments will be shared with our entire team for training purposes and as a preventative measure for our future guests. I sincerely hope you will allow us another opportunity to better serve you in the future.Sincerely,Kumud - General Manager

Dear Harold,Thank you for your perfect score! I'm pleased to learn your appreciation for our convenient location. On behalf of our entire team, we will be ready to welcome you back soon!Sincerely,Kumud - General Manager

Dear Veronica,Please accept my deepest apologies for failing to meet your expectations. Rest assured your feedback will be shared with our entire team to prevent future reoccurrences. I sincerely hope you will allow us another opportunity to better serve you on your next visit.Sincerely,Kumud - General Manager

Dear Merzy,Thank you for your perfect score! Looking forward to welcoming you back soon!Sincerely,Kumud - General Manager

Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

Dear Kylie Sordo , Please accept my sincerest apologies for the disturbance issues you had experienced. Rest assured your feedback will be shared with our entire team to prevent such situations from reoccurring. Thank you for your feedback! Sincerely, Kumud - General Manager

Dear Martha,Please accept my deepest apologies for the issues you had encountered while staying with us. Your patronage is very important to us and I am truly sorry for the issues with check in and bedding not being clean. I can assure you this was an isolated incident. Your feedback will be shared with our entire team members to prevent future reoccurrences. I sincerely hope you will allow us another opportunity to better serve you in the future.Sincerely,Kumud - General Manager

Dear Rosemary,Please accept my deepest apologies for the disturbance you had endured while staying with us. I would also like to apologize for having being exposed to a smelling room of cigarettes, as our hotel is 100% non smoking. However, our housekeeping department must have overlooked that as we could have had the room treated before it was assigned. Rest assured your feedback will be shared with our entire housekeeping department. I hope you will allow us another opportunity to better serve you.Sincerely,Kumud - General Manager