Dear Vandana,Greetings!It was a pleasure having you stay with us on your recent visit. I take this opportunity to thank you for taking your time to post your valuable feedback. We are truly grateful for the wonderful things you have said about the hotel, especially services. I Your appreciation means the world to our people and will inspire and encourage them in their continuous pursuit of excellence.We look forward to your frequent visits.With Warm RegardsSiju ThilakGeneral Manager

Dear Mr Aswin,Greetings!Thank you for your words of appreciation and encouragement. We are glad that you had a memorable stay.It is always gratifying to receive such wonderful comments. Truly, encouraging and a great source of motivation for all of us.I have shared your feedback with the entire team and we are delighted to know you have enjoyed our Service. Awaiting your return to The Residency Towers, ThiruvananthapuramWith Warm RegardsSiju ThilakGeneral Manager

Dear Mr. Aswin,Thank you for taking the time to give us a 5 Star rating. I have shared your feedback with my team they all are overwhelmed with joy for their hard work being recognized.We all look forward to the opportunity to welcome you back on your next visit.Warm Regards,Siju ThilakGeneral Manager

Dear Guest,Thank you for choosing The Residency Tower for your recent stay. We are delighted to see that you have given us a 5 star rating for your stay at our hotel my entire team thanks you from heart to appreciate our service.We all look forward to welcome you back again on your next visit soon.Warm Regards,Siju ThilakGeneral Manager

Dear Sir,Thank you for taking time off to pen down your review and comments. We appreciate and value the same as also look forward to having you with us again.Warm Regards

Dear Mr. Saradaamma,Thank you for choosing The Residency Tower for your recent stay. We are delighted to know that you had a pleasant experience with us during your stay at our hotel and appreciate your 5 Star rating for the entire team. We all look forward to welcome you back again on your next visit soon.Warm Regards,Siju ThilakGeneral Manager

THANK YOU SIR

Dear Sir, Greetings From The Residency Tower,Trivandrum!!!!!!! Our sincere apology for not met your expectations during your stay with us. As per your mail we did not get any messages from you before your arrival and regarding Rs.10000/- compensation voucher the hotel did not promised you any compensation and according to expedia hotel voucher we charged your room rent Rs.14470.40 only (3 days room rent) and if you need the voucher we will send you for your reference.During your stay you did not mention any thing about the Rs.10000/- compensation voucher till check out , now only you pointed out this matter and we ,the hotel is totally blank about the compensation voucher. While your 3 days stay you did not inform us any of the house keeping complaints and our wifi connectivity limited to 2 devises usage at a time (already informed while check In). Due to this pandemic our pool was closed and sorry for the non availability of pool usage.For the past 20 years our hotel enjoyed 4 star category status and many national & international guests are staying here and choosing 0 or 1 star category is your discretion alone.Thank you, Hotel Manager.

Dear valued guest, Greetings! It was a pleasure having you stay with us on your recent visit. I take this opportunity to thank you for taking your time to post your valuable feedback. I have shared your feedback with everyone at the hotel – your appreciation means the world to our people and will inspire and encourage them in their continuous pursuit of excellence. We look forward to your frequent visits. With Warm Regards Siju Thilak General Manager

Dear Sir, Thanks for the appreciation. My entire tem is overwhelmed with joy on hearing your kind words of recognition. We all look forward for welcoming you again on your next visit. Warm Regards, General Manager

Dear Mr Deepak, Greetings! Thank you for your words of appreciation and encouragement. We are glad that you had a memorable stay.It is always gratifying to receive such wonderful comments. Truly, encouraging and a great source of motivation for all of us.I have shared your feedback with the entire team and we are delighted to know you have enjoyed our Service. Your concern on drinking water is also resolved. Awaiting your return to The Residency Towers, Thiruvanthapuram With Warm Regards Siju Thilak General Manager

Muchas gracias . Es nuestro esfuerzo hacer que todos los huéspedes se sientan cómodos y obtener valor por el dinero gastado por su estadía con nosotros. Esperamos darle la bienvenida nuevamente en sus futuras visitas.

Dear Sir, Thanks for the rating. Warm Regards

Dear Mr. Munjal, Greetings! Thank You for taking time from your busy schedule and sharing your valuable feedback. We always strive to provide our guests a comfortable experience. We are delighted to know that you enjoyed our services, It was a pleasure to have you with us and we will sincerely look forward to welcoming you back again. With Warm Regards Siju Thilak General Manager +919605135500

Dear Valued Guest, Greetings! Thank You for taking time from your busy schedule and sharing your valuable feedback. We always strive to provide our guests a comfortable experience. We are delighted to know that you enjoyed our services, It was a pleasure to have you with us and we will sincerely look forward to welcoming you back again. With Warm Regards Siju Thilak General Manager +919605135500

Dear Mr. Remi, Greetings ...!!! Thanks for taking your valuable time in rating us and giving your valuable feed back. Although we are 20 Years old but refurbished and place kept well maintained. We look forward for welcoming you back. Warm Regards, Siju Thilak General Manager

Dear Mr. Saji, Greetings ....!!! We shall correct as per your inputs. Thanks & Warm Regards

Dear Valued Guest, Greetings! Thank You for taking time from your busy schedule and sharing your valuable feedback. We always strive to provide our guests a comfortable experience. We are delighted to know that you enjoyed our services, It was a pleasure to have you with us and we will sincerely look forward to welcoming you back again. With Warm Regards Siju Thilak General Manager +919605135500

Dear valued guest, Greetings! Thank You for taking time from your busy schedule and rating us excellent for our services and facility. We always strive to provide our guests a comfortable experience. We are delighted to know that you enjoyed our services, It was a pleasure to have you with us and we will sincerely look forward to welcoming you back again. With Warm Regards Siju Thilak General Manager +919605135500

Dear Valued Guest, Greetings! Thank You for taking time from your busy schedule and sharing your valuable feedback. We always strive to provide our guests a comfortable experience. We are delighted to know that you enjoyed our services. Our location is a big convenience to all our guests as they are a stone through away from the shopping centers , eateries, etc. Similarly Airport is just 5 Km away and Railway Station & Bus terminal less tan 1 Km and helps people get connected any time. It was a pleasure to have you with us and we will sincerely look forward to welcoming you back again. With Warm Regards Siju Thilak General Manager +919605135500

Dear Mr. Gani Goonewardana, Greetings! It was a pleasure having you stay with us on your recent visit. I take this opportunity to thank you for taking your time to post your valuable feedback.We are truly grateful for the wonderful things you have said about the hotel, team, especially services. we are truly fortunate to have such an amazing team. I have shared your feedback with everyone at the hotel – your appreciation means the world to our people and will inspire and encourage them in their continuous pursuit of excellence. We look forward to your frequent visits. With Warm Regards Siju Thilak General Manager +919605135500

Dear valued guest, Greetings! Thank You for taking time from your busy schedule and sharing your valuable feedback. We always strive to provide our guests a comfortable experience. We are delighted to know that you enjoyed our services, It was a pleasure to have you with us and we will sincerely look forward to welcoming you back again. With Warm Regards Siju Thilak General Manager +919605135500

Dear Valued Guest, Thank you very much for being stayed with us.We have gone through your valuable comments and we are happy to know that your stay was comfortable with us. Thank you once again and assure you the best of attention at all times. Looking forward to see you again.

Dear Valued Guest, Greetings form The Residency Tower,Trivandrum. Thank you very much for being stayed with us.we have gone through your valuable comments and happy to know that your stay was comfortable with us. Thank you once again and assure the best attention at all times. Looking forward to see you again.

Dear Valued Guest, Greetings form The Residency Tower,Trivandrum. Thank you very much for being stayed with us.we have gone through your valuable comments and happy to know that your stay was comfortable with us. Thank you once again and assure the best attention at all times. Looking forward to see you again.

Dear Valued guest, I am delighted to learn that you had a comfortable stay at “The Residency Tower” and I truly appreciate your taking the time and posting your positive feedback about it on Hotels.com reviews. I am really sorry for the inconvenience caused with the smell from the bathroom but we could have really looked into it and rectified the same as it was never reported prior. We have also added up an extra card machine at the Reception to overcome any delays during check out too. We are also training our fresher’s on board with the English language as advised. I thank you for your support and look forward to your return. Siju Thilak General Manager

Dear valued guest, Greetings! Thank You for taking time from your busy schedule and sharing your valuable feedback. We always strive to provide our guests a comfortable experience. We are sorry for the inconvenience caused due to smoke. We will ensure that this does not happen in future . It was a pleasure to have you with us and we will sincerely look forward to welcoming you back again. With Warm Regards Siju Thilak General Manager +919605135500

Dear valued guest, Greetings! Thank You for taking time from your busy schedule and sharing your valuable feedback. We always strive to provide our guests a comfortable experience. We are delighted to know that you enjoyed our services. Mini Bar kept in rooms are chargeable. It was a pleasure to have you with us and we will sincerely look forward to welcoming you back again. With Warm Regards Siju Thilak General Manager +919605135500

Dear valued guest, Greetings! Thank You for taking time from your busy schedule and sharing your valuable feedback. We always strive to provide our guests a comfortable experience. We are delighted to know that you enjoyed our services. Coconut oil is used only in authentic Kerala dishes rest all preparation refined oil is used at our Hotel. It was a pleasure to have you with us and we will sincerely look forward to welcoming you back again. With Warm Regards Siju Thilak General Manager +919605135500

Dear valued guest, Greetings! Thank You for taking time from your busy schedule and sharing your valuable feedback. We always strive to provide our guests a comfortable experience. We are delighted to know that you enjoyed our services, But we are very sorry about the bathroom door. The error has been rectified. We sincerely look forward to welcoming you back again. With Warm Regards Siju Thilak General Manager +919605135500

Dear valued guest, Greetings! Thank You for taking time from your busy schedule and sharing your valuable feedback. We always strive to provide our guests a comfortable experience. We are very sorry for your concern of staff behavior. We have scheduled training for the front line staff how to be more courteous to guests. I am sure you will see the difference in the next visit . We sincerely look forward to welcoming you back again. With Warm Regards Siju Thilak General Manager +919605135500

Dear valued guest, Greetings! Thank You for taking time from your busy schedule and sharing your valuable feedback. We always strive to provide our guests a comfortable experience. We are delighted to know that you enjoyed our services, It was a pleasure to have you with us and we will sincerely look forward to welcoming you back again. With Warm Regards Siju Thilak General Manager +919605135500

Dear valued guest, Greetings! Thank You for taking time from your busy schedule and sharing your valuable feedback. We always strive to provide our guests a comfortable experience. We are delighted to know that you enjoyed our services, It was a pleasure to have you with us and we will sincerely look forward to welcoming you back again. With Warm Regards Siju Thilak General Manager +919605135500

Dear valued guest, Greetings! Thank You for taking time from your busy schedule and sharing your valuable feedback. We always strive to provide our guests a comfortable experience. We are delighted to know that you enjoyed our services, It was a pleasure to have you with us and we will sincerely look forward to welcoming you back again. With Warm Regards Siju Thilak General Manager +919605135500

Dear valued guest, Greetings! Thank You for taking time from your busy schedule and sharing your valuable feedback. We always strive to provide our guests a comfortable experience. We have resoled all wifi issues and we sincerely look forward to welcoming you back again. With Warm Regards Siju Thilak General Manager +919605135500

Dear valued guest, Greetings! Thank You for taking time from your busy schedule and sharing your valuable feedback. We always strive to provide our guests a comfortable experience. We are delighted to know that you enjoyed our services, It was a pleasure to have you with us and we will sincerely look forward to welcoming you back again. With Warm Regards Siju Thilak General Manager +919605135500

Dear valued guest, Greetings! Thank You for taking time from your busy schedule and sharing your valuable feedback. We always strive to provide our guests a comfortable experience. We are delighted to know that you enjoyed our services, It was a pleasure to have you with us and we will sincerely look forward to welcoming you back again. With Warm Regards Siju Thilak General Manager +919605135500

Dear valued guest, Greetings! Thank You for taking time from your busy schedule and sharing your valuable feedback. We always strive to provide our guests a comfortable experience. We are very sorry that your expectations were not met. We shall improve your concerns soon.We sincerely look forward to welcoming you back again. With Warm Regards Siju Thilak General Manager +919605135500

Dear valued guest, Greetings! Thank You for taking time from your busy schedule and sharing your valuable feedback. We always strive to provide our guests a comfortable experience. We are really sorry that our beds did not meet your expectation . We will be changing all furniture shortly too. We sincerely look forward to welcoming you back again. With Warm Regards Siju Thilak General Manager +919605135500

Dear valued guest, Greetings! Thank You for taking time from your busy schedule and sharing your valuable feedback. We always strive to provide our guests a comfortable experience. We are delighted to know that you enjoyed our services, It was a pleasure to have you with us and we will sincerely look forward to welcoming you back again. With Warm Regards Siju Thilak General Manager +919605135500

Dear valued guest, Greetings! Thank You for taking time from your busy schedule and sharing your valuable feedback. We always strive to provide our guests a comfortable experience. We are delighted to know that you enjoyed our services, It was a pleasure to have you with us and we will sincerely look forward to welcoming you back again. With Warm Regards Siju Thilak General Manager +919605135500

Dear valued guest, Greetings! Thank You for taking time from your busy schedule and sharing your valuable feedback. We always strive to provide our guests a comfortable experience. We are are very sorry to know about the inconvenience caused during your visit . We guarantee you that your concern will be corrected immediately. We sincerely look forward to welcoming you back again. With Warm Regards Siju Thilak General Manager +919605135500

Dear valued guest, Greetings! Thank You for taking time from your busy schedule and sharing your valuable feedback. We always strive to provide our guests a comfortable experience. We are delighted to know that you enjoyed our services, It was a pleasure to have you with us and we will sincerely look forward to welcoming you back again. With Warm Regards Siju Thilak General Manager +919605135500

Dear valued guest, Greetings! Thank You for taking time from your busy schedule and sharing your valuable feedback. We always strive to provide our guests a comfortable experience. We are delighted to know that you enjoyed our services, It was a pleasure to have you with us and we will sincerely look forward to welcoming you back again. With Warm Regards Siju Thilak General Manager +919605135500