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슬립 인 & 스위트 잭슨빌 여행 후기

2.5 out of 5
슬립 인 & 스위트 잭슨빌
6535 Ramona Blvd, Jacksonville, FL

이용 후기

7.6

좋아요

평점 10 - 훌륭해요. 467개 이용 후기 중 152개" "
평점 8 - 좋아요. 467개 이용 후기 중 152개" "
평점 6 - 괜찮아요. 467개 이용 후기 중 81개" "
평점 4 - 별로예요. 467개 이용 후기 중 37개" "
평점 2 - 너무 별로예요. 467개 이용 후기 중 45개" "

7.8/10

청결 상태

8.2/10

직원 및 서비스

6.6/10

편의 시설/서비스

7.4/10

숙박 시설 상태 및 시설

6.4/10

친환경

이용 후기

2/10 - 너무 별로예요

Claudio

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
the room where dated needed remodeling, the other thing is that the rooms smelled old , the carpet had an odor other , the pool was not heated , but the staff was very nice
2024년 4월에 2박 숙박함
답변 제공: Miss T 님, 2024년 4월 23일
We apologize for the inconvenience during your stay, hope that we may be able to wow you in the future

10/10 - 훌륭해요

Jose

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good hotel
2024년 4월에 1박 숙박함
답변 제공: Tucker 님, 2024년 4월 6일
Thank you very much for staying at Sleep Inn & Suites and appreciate your response please choose us again for your future stay

2/10 - 너무 별로예요

Sarah

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel is very unprofessional and the staff is rude I felt like I was in prison. You can’t have company come to your room without plus if you’re 15 minutes behind from checkout they send security to bam on the door like the police oh and they only accept cash for incidentals 150 was my total I had to leave and find a ATM my worst experience ever with a hotel
2024년 2월에 1박 숙박함
답변 제공: Miss T 님, 2024년 2월 25일
We apologize for any inconvenience to you,but it's on all websites about the security deposit 150 in cash, also was gave you more than 15 minutes to checkout, it was after 12pm when you checked out.

8/10 - 좋아요

Joseph

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Miss T 님, 2024년 2월 19일
Thank you for doing the survey and review, to help us make your stay more comfortable and enjoyable.

8/10 - 좋아요

Adrianne 님, Panama City Beach

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: t 님, 2024년 2월 15일
Thank you for doing the survey and review for your stay, i am glad you was comfortable during your stay

10/10 - 훌륭해요

Timothy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Front Desk Staff!
The front desk staff is amazing! They will really go out of the way to help you and are a lot of fun to engage with.
2024년 1월에 1박 숙박함
답변 제공: Miss T 님, 2024년 1월 19일
Thank you for the amazing review, glad that we could make your stay enjoyable. Hope to see you again soon.

8/10 - 좋아요

Amanda

2024년 1월에 1박 숙박함
답변 제공: MISS T 님, 2024년 1월 12일
Thank you for your survey and review, you are very important to us and we want to make sure that youare comfortable and happy.

8/10 - 좋아요

Ijeoma

2023년 12월에 1박 숙박함
답변 제공: Miss T 님, 2024년 1월 8일
Thank you for your survey and review, come see us again soon.

10/10 - 훌륭해요

Kristin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice property, good breakfast
2023년 12월에 1박 숙박함
답변 제공: Miss T 님, 2024년 1월 4일
Thank you for your review and survey, glad you enjoyed your stay.

8/10 - 좋아요

Mark

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Miss T 님, 2024년 1월 4일
Thank you for your survey and review, glad you enjoyed your stay.

2/10 - 너무 별로예요

Stephanie

가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Miss T 님, 2023년 12월 31일
Thank you for your survey and review, i apologize for any inconvenience during your stay.

6/10 - 괜찮아요

Kevin

단체 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Miss T 님, 2023년 12월 31일
Thank you for your survey and review, i apologize for any inconvenience during your stay. Hoping we will see you again soon.

10/10 - 훌륭해요

Amanda

2023년 12월에 1박 숙박함
답변 제공: Miss T 님, 2023년 12월 31일
Thank you for your survey and review, we are here to make your stay as comfortable and enjoyable as possible. You are very important to us here at Sleep Inn & Suites.

2/10 - 너무 별로예요

Jorge

2023년 12월에 2박 숙박함
답변 제공: Miss T 님, 2023년 12월 31일
Thank you for your survey and review, i apologize for any inconvenience during your stay.

4/10 - 별로예요

Maryline

좋아요: 편의 시설/서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Miss T 님, 2024년 1월 3일
Thank you for your survey and review, we apologize for any inconvenience during your stay. You are very important to us.

4/10 - 별로예요

Rhonda

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Not a 8.2 rating
This was definitely not a 8.2 score. It needs a major upgrade. The hallway to our room smelled horrible. The carpet needs a deep cleaning. The staff was okay.
2023년 12월에 1박 숙박함
답변 제공: Miss T 님, 2023년 12월 20일
Thank you for your review and survey, we apologize for the inconvenience during your stay. We are trying to better understand the guest and make their stay more enjoyable and peaceful.

10/10 - 훌륭해요

DARREL

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Miss T 님, 2023년 12월 12일
We appreciate you taking the time to do a survey and review, hope that your stay was enjoyable. We hope to see you again soon.

2/10 - 너무 별로예요

Julie

연인과의 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The carpeting was old and stained - the room stank. Not anything like the (obviously stock) photos.
답변 제공: Miss T 님, 2023년 12월 11일
We apologize for the inconvenience during your stay, we hope that your next visit will be better. Thank you for bringing it to our attention so that we can correct the problem

8/10 - 좋아요

Ismail

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
As I mentioned was quite. But need to improve cleanliness and redone some things in the property.
2023년 12월에 1박 숙박함
답변 제공: MISS T 님, 2023년 12월 7일
Thank you for your survey and review of your stay, sorry for any inconvenience that was cause during your stay. We are working to correct problem for future guest and returning guest.

6/10 - 괜찮아요

Jacqueline

2023년 11월에 2박 숙박함
답변 제공: Miss T 님, 2023년 12월 20일
Thank you for your survey and review, your are very important to us.

6/10 - 괜찮아요

Misty

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
It was nice
2023년 11월에 1박 숙박함
답변 제공: Miss T 님, 2023년 11월 26일
Thank you for the survey and review of your stay. Hope to see you again soon.

6/10 - 괜찮아요

Terry

단체 여행, 가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Let me begin by saying that not all Sleep Inns are the same. I chose this location against my instincts, but I did so based on a stay at a Sleep Inn in central Alabama. The AL one was excellent when you factor in the collective ideals. The FL location needs repair and upkeep work, which I'm not completely holding against mgt. This is a pro-football town and I'm sure it gets abused by the gameday patrons, just like resort/tourist locations. The breakfast was a lower end of ok. More in the Continental spectrum than the listed "Hot" category. The staff and management were quite friendly, helpful and accommodating. Would I stay here again, probably not my first choice based on what I and my travel partners need to be rested and energized to face the next day. I've stayed in different locations around Jax and my travel partners were not happy with my choice this time. :-(
2023년 10월에 2박 숙박함
답변 제공: Miss T 님, 2024년 1월 8일
Thank you for your survey and review, I apologize for any inconvenience that you occurred during your stay. Hopefully we will have the pleasure of you and a guest will stay with us again.

10/10 - 훌륭해요

Joseph

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
This was just a one-night stay as I was there for business. It was clean and quiet. Breakfast was adequate but could have been better.
2023년 10월에 1박 숙박함
답변 제공: MISS T 님, 2023년 10월 17일
Thank you for the review, glad your stay was good, the breakfast is what choice chose since the covid. hopefully it will change in the near future

10/10 - 훌륭해요

Gregory

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff was personable and friendly.
2023년 9월에 1박 숙박함
답변 제공: MISS T 님, 2023년 10월 15일
Thank you for your survey on your visit, thank you for staying with us.

2/10 - 너무 별로예요

Bradley

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
ROACHES!!!
Hotel was disgusting. Overnight staff were extremely rude. Roaches in the rooms. Shower was clogged. Bed was worst I’ve slept on in a while.
2023년 9월에 5박 숙박함
답변 제공: MISS T 님, 2023년 9월 18일
We apologize for the staff member for her rudeness, i am sorry for the inconvenience during your stay, hoping you will let us make it up to you soon.

2/10 - 너무 별로예요

Coolie

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I canceled the reservation before I worked my flight, only to find out that it wasn’t canceled and this property still didn’t cancel it, took my money and then said they can’t help me in anyway.
2023년 9월에 1박 숙박함
답변 제공: MISS T 님, 2023년 9월 18일
Our policy is that if the third party don't cancel we will charge for one night, because we couldn't sell the room, also it was a no cancel reservation

6/10 - 괜찮아요

Pamela 님, Fayetteville

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
OMG. DO NOT STAY HERE! Had MAJOR issues with TV working and NO WIFI for the entire stay. The hallway smelled like s***. Call after call, no resolution of the WIFI and the staff blamed the hurricane although there was no WIFI before hurricane hit Florida. WIFI worked at my home 2 miles from the property. The room: I paid for a suite and the pics indicated 2 tvs in room and tub. Only 1 TV in room and NO tub.The room always felt DAMP. The floors were filthy. The TV was so small. The owners have skimped and have not updated the hotel at all. I will NEVER stay there again and certainly would NEVER recommend. I checked out a day early and forfeited the money.
2023년 8월에 2박 숙박함
답변 제공: MISS T 님, 2023년 8월 31일
WE APOLOGIZE FOR THE WIFI, I TRIED MY BEST TO FIND A SOLUTION, WE NEVER SAID THERE WAS TWO TV'S IN A SUITE. SO WE APOLOGIZE FOR THE INCONVENIENCE DURING YOUR STAY.

4/10 - 별로예요

tall

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Moldy , AC leaking Place in contraction
2023년 8월에 1박 숙박함
답변 제공: MISS T 님, 2023년 9월 14일
WE APOLOGIZE FOR THE INCONVENIENCE DURING YOUR STAY.

10/10 - 훌륭해요

James

좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Good location
2023년 7월에 6박 숙박함
답변 제공: MISS T 님, 2023년 8월 9일
THANK YOU FOR TAKING TIME TO DO THE SURVEY AND REVIEW. WE ARE LOOKING TO SEE YOU AGAIN SOON.

8/10 - 좋아요

Gerry

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A satisfied customer!
Very clean, renovated (not new as the sign says, pool small but well maintained. Very friendly hard working people , very clean, breakfast diversified but just ok. Would stay there again.. very good for the price.
2023년 8월에 2박 숙박함
답변 제공: MISS T 님, 2023년 8월 9일
THANK YOU FOR YOUR WONDERFUL REVIEW, WE WILL BE LOOKING TO SEE YOU AGAIN SOON.

10/10 - 훌륭해요

Marilyn

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Sammie was extremely nice. She helped us with a smooth room arrival!
2023년 7월에 2박 숙박함
답변 제공: MISS T 님, 2023년 8월 6일
THANK YOU FOR YOUR REVIEW ABOUT YOUR STAY, HOPE YOU WILL RETURN AGAIN SOON

6/10 - 괜찮아요

MARGUERITE

2023년 7월에 2박 숙박함
답변 제공: MISS T 님, 2023년 8월 16일
WE APOLOGIZE FOR THR INCONVENIENCE DURING YOUR STAY, HOPING THAT WE CAN "WOW" YOU IN THE FUTURE. THANK YOU FOR YOUR REVIEW AND SURVEY .

8/10 - 좋아요

shirley 님, lakeland

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 7월에 2박 숙박함
답변 제공: MISS T 님, 2023년 7월 17일
THANK YOU FOR YOUR REVIEW AND SURVEY OF YOUR RECENT STAY. WE FEEL THAT YOUR SURVEY IS IMPORTANT.

10/10 - 훌륭해요

Renee M

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Best customer ever.
The staff at this littl hotel was exemplary. Probability the most friendly I have had at any hotel Ive stayed at no matter how many stars. That said it is a very basic place to stay, beds and baths were clean, but hotel is in the older side and could some renovations. I was happy with our stay and would stay again.
2023년 6월에 2박 숙박함
답변 제공: MISS T 님, 2023년 7월 1일
THANK YOU FOR TAKING THE TIME TO DO THR SURVEY AND REVIEW, SO THAT WE CAN BETTER ACCOMMODATE THE GUEST.

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Stay away
Worst hotel I have ever stayed in. The carpet in the floor was wet. I would walk into the bathroom and I would almost fall because due to my shoes being wet from the carpet. The television worked but the volume was blaring and you couldn’t adjust it. Went to desk at 8:15pm and the lady tried to work on it and wasn’t able to fix so she said she would be back. At 11:15pm another staff member was POUNDING on the door to fix the TV. They weren’t able to fix either. Staff was walking around with alcoholic beverage in their hand drinking. Huge crack in the shower wall. There isn’t enough parking so they tell you to park in the gas station in front of them which is a very questionable place as well. This was an absolute horrible experience and didn’t even offer any sort of compensation. I will be taking these issues farther.
2023년 6월에 1박 숙박함
답변 제공: MISS T 님, 2023년 6월 13일
WE APOLOGIZE FOR THE INCONVENIENCE DURING YOUR STAY, AND ALSO APOLOGIZE ABOUT THE TROUBLE WITH THE TV, WE ARE IN THE PROCESS OF UPGRADING OUR TV'S. ALSO WE LOOKED AT THE CAMERA'S AND THERE NONE OF OUR EMPLOYEES DRINKING WHILE ON DUTY, WE CHECK PERIODICAL TO MAKE SURE THAT OUR EMPLOYEE'S GIVE YOU THE BEST SERVICE POSSIBLE. WE USE THE PARKING LOT AT THE GAS STATION FOR THE OVER FLOW OF GUEST. WE HAVE SIGNS POSTED FOR THE GUEST TO PARK THERE.

2/10 - 너무 별로예요

Tom

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Feet stick to carpet, hair on toilet, just flat out discussing
2023년 6월에 1박 숙박함
답변 제공: MISS T 님, 2023년 6월 12일
I APOLOGIZE FOR THE INCONVENIENCE DURING YOUR STAY, WE ARE REALLY TRYING TO CORRECT ANY PROBLEMS FOR FUTURE GUEST, HOPE THAT YOU WOULD GIVE US ANOTHER CHANCE TO WOW!!! YOU IN THE FUTURE.

10/10 - 훌륭해요

DARREL

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Stay every Memorial weekend and am always pleased with the location staff and conditions of the hotel and my room
2023년 5월에 3박 숙박함
답변 제공: MISS T 님, 2023년 5월 31일
THANK YOU FOR YOUR SURVEY AND REVIEW AND HOPE TO SEE YOU AGAIN SOON

8/10 - 좋아요

Socheatra 님, Farmington

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I've seen a roach. Other than that, is good.
2023년 5월에 3박 숙박함
답변 제공: MISS T 님, 2023년 5월 23일
WE APOLOGIZE FOR THE INCONVENIENCE DURING YOUR STAY, WE ARE TAKING CARE OF THE PROBLEM AS WE SPEAK. HOPE THAT YOU WILL STAY WITH US AGAIN IN THE NEAR FUTURE.

10/10 - 훌륭해요

Dehlaine 님, Panama City

2023년 5월에 1박 숙박함
답변 제공: Miss T 님, 2023년 5월 31일
Thank you for survey and review and hope to see you again in the near future

8/10 - 좋아요

Steve

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 1박 숙박함
답변 제공: MISS T 님, 2023년 5월 9일
WE APPRECIATE YOU TAKING THE TIME TO DO THE SURVEY AND REVIEW.

8/10 - 좋아요

Mayler

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 4월에 1박 숙박함
답변 제공: MISS T 님, 2023년 5월 9일
THANK YOU FOR YOUR REVIEW, HOPE TO SEE YOU AGAIN SOON

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
TAKE THIS ONE OFF YOUR LIST
There were cockroaches in the room, the room was dirty & there were hairs in the shower before using. The hotel was in a dangerous neighborhood with a lot of lingering homeless people. Please take this hotel off the list of viable places to stay.
2023년 4월에 1박 숙박함
답변 제공: Miss T 님, 2023년 4월 26일
We are truly sorry about the inconvenience during your stay, the pest control person had sprayed earlier in the week and the were coming out still, we value your feedback, to make us a better hotel, as far as the homeless people, we try to keep them off the property as much as we can, so we are glad that you brought it to out attention, and the problem is being handle as we speak.

10/10 - 훌륭해요

Jonathan

2023년 4월에 2박 숙박함
답변 제공: MISS T 님, 2023년 5월 9일
WE THANK YOU FOR TAKING THE TIME TO DO THE SURVEY AND REVIEW.

10/10 - 훌륭해요

Dehlaine 님, Panama City

2023년 4월에 1박 숙박함
답변 제공: Miss T 님, 2023년 4월 26일
Thank you for taking the time to do the survey and review, you are a valued guest and we hope to see you soon

6/10 - 괜찮아요

Karen

가족 여행
좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
2023년 3월에 2박 숙박함
답변 제공: miss t 님, 2023년 4월 16일
WE THANK YOU FOR THE SURVEY AND REVIEW.

10/10 - 훌륭해요

Elaine

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The rooms were nice and clean, and comfortable, but lack of parking place
2023년 3월에 2박 숙박함
답변 제공: MISS T 님, 2023년 4월 16일
THANK YOU FOR THE REVIEW, NO WE DON'T HAVE A LOT OF PARKING, BUT YOU WE LOOK TO SEE YOU SOON

2/10 - 너무 별로예요

Krasimir

아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The carpet in the room was probably never cleaned. The mattress of the pull out sofa had a huge stain on it. The property looked run down and not maintained. I would not recommend it for families.
2023년 3월에 1박 숙박함
답변 제공: MISS T 님, 2023년 4월 3일
WE APOLOGIZE FOR THE INCONVENIENCE DURING YOUR STAY, WE ARE WORKING HARD TO CORRECT THE PROBLEMS, WE HOPE THAT YOU WILL RETURN AND GIVE US ANOTHER CHANCE TO REDEEM OUR SELVES.

8/10 - 좋아요

Serenity

2023년 3월에 1박 숙박함
답변 제공: MISS T 님, 2023년 4월 21일
WE THANK YOU FOR DOING THE SURVEY AND REVIEW, WE HOPE YOUR STAY WITH US WILL NOT BE YOUR LAST. IF THERE WAS ANY PROBLEMS DURING YOUR STAY, WILL YOU PLEASE LET KNOW SO THAT WE CAN TAKE CARE OF IN A TIMELY MANNER.

4/10 - 별로예요

BRENT

단체 여행
별로예요: 청결 상태
Very Dirty
2023년 3월에 1박 숙박함
답변 제공: Miss t 님, 2023년 3월 28일
We are very sorry that we didn't meet your expectations during your stay. We hope that you will give us a chance to improve and meet your every expectation in the future.

6/10 - 괜찮아요

Sam

좋아요: 직원 및 서비스
Just ok not in safe area
Nothing special. Not located in a great area.
2023년 3월에 1박 숙박함
답변 제공: Miss T 님, 2023년 3월 28일
THANKS FOR YOUR REVIEW, HOPE TO SEE YOU AGAIN SOON