럭셔리 스위트, 사우나 | 다리미/다리미판, 무료 WiFi, 침대 시트

호슬리 롯지 호텔 여행 후기

3 out of 5
호슬리 롯지 호텔
Smalley Mill Road, Horsley, Derbyshire, Derby, England

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 254개 이용 후기 중 160개" "
평점 8 - 좋아요. 254개 이용 후기 중 65개" "
평점 6 - 괜찮아요. 254개 이용 후기 중 21개" "
평점 4 - 별로예요. 254개 이용 후기 중 4개" "
평점 2 - 너무 별로예요. 254개 이용 후기 중 4개" "

9.4/10

청결 상태

9.2/10

직원 및 서비스

8.0/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

10/10 - 훌륭해요

Nicola

좋아요: 청결 상태
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Philippa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Salt cottage stay
Beautiful suite, elegant, luxurious and very clean.
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Christian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice
Great comfortable, quiet hotel. We combined staying a night with an event that was being held in the hotel. Great breakfast !
2023년 12월에 1박 숙박함

8/10 - 좋아요

IAN

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Not a bad choice.
Hotel was quiet so unable to assess normal operations but room was decent as was food with great service. Certainly nothing to complain about.
2023년 12월에 1박 숙박함

8/10 - 좋아요

Jonathan

2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Richard

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Staff welcoming room very comfortable
2023년 11월에 1박 숙박함

8/10 - 좋아요

Sally

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely staff
Clean but also a bit tired. Service good by attentive staff. Our room was a bit on the cool side even though the radiator was on max. Lovely views over the golf course from our room. Food and drinks excellent quality and a fair price.
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Adeola

2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Terry

2023년 11월에 1박 숙박함
답변 제공: Reception Team 님, 2023년 11월 8일
Dear Terry,Thank you for taking the time to leave your review.We are pleased you enjoyed your stay at Horsley Lodge and we look forward to welcoming you again soon.Kind RegardsThe Team at Horsley Lodge

10/10 - 훌륭해요

R

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent Value
We absolutely loved our two nights here, the staff were incredibly friendly and our cottage was spacious and comfortable. The full English breakfast set us up for the day! We'd recommend it to anyone needing to stay in the Horsley area.
2023년 10월에 2박 숙박함
답변 제공: Reception Team 님, 2023년 10월 29일
Thank you so much for taking the time to leave us a review. We are so pleased you enjoyed your time with us and found our cottage to be spacious and comfortable.We do hope we can welcome you again soon.Kind Regards

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Reception Team 님, 2023년 10월 29일
Dear Thomas,Thank you so much for taking the time to leave us a review.We are so pleased you had an enjoyable time with us.Kind Regards

2/10 - 너무 별로예요

Leonard

연인과의 여행
Not worth £179 per night. Just average
2023년 10월에 1박 숙박함
답변 제공: Reception Team 님, 2023년 10월 28일
Dear Leonard,Thank you for taking the time to leave us a review. It is always disappointing to learn that not everything has been satisfactory. We do hope you took the time to discuss any issues with the team before your departure in the hope we could rectify them.

8/10 - 좋아요

Jonathan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 2박 숙박함
답변 제공: Reception Team 님, 2023년 10월 28일
Dear Jonathan,Thank you for taking the time to leave us a review. It is always disappointing to learn that not everything has been satisfactory. We do hope you took the time to discuss any issues with the team before your departure in the hope we could rectify them.

10/10 - 훌륭해요

Mark

2023년 10월에 2박 숙박함
답변 제공: Reception Team 님, 2023년 10월 28일
Dear Mark,Thank you for taking the time to leave us a review.The team will be so pleased you had a pleasant stay with us.We hope we can welcome you again soon

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 객실의 편안함
No wifi or phone signal at all
No phone signal and unable to connect to Wi-Fi so had to walk to golf course in rain just to place a call. Unable to do any work which I needed to do. Bathroom smelt of urine as no window. Walls are thin as has an adjoining door and loud footsteps from room above on ceiling were scary. Cottage had a cute conservatory and food was nice though and catered for gluten free.
View at breakfast
2023년 10월에 1박 숙박함
답변 제공: Reception Team 님, 2023년 10월 28일
Thank you for taking the time to leave us a review. We appreciate you bringing these issues to our attention as we always aim to ensure our guests have the most comfortable of stays. We are pleased you enjoyed our cottage and food.We do hope that you will return to visit us again

8/10 - 좋아요

Mark

2023년 10월에 1박 숙박함
답변 제공: Reception Team 님, 2023년 10월 28일
Dear Mark,Thank you for taking the time to leave us a review.We are pleased that you had a pleasant stay with us.We hope we can welcome you again soon.

10/10 - 훌륭해요

Karen

2023년 10월에 1박 숙박함
답변 제공: Reception Team 님, 2023년 10월 28일
Dear Karen,Thank you for taking the time to leave us a review, we are pleased you had such enjoyable stay with us.We do hope you visit us again soon

8/10 - 좋아요

Nicholas

2023년 10월에 1박 숙박함
답변 제공: Reception Team 님, 2023년 10월 28일
Dear Nicholas,Thank you for taking the time to leave us a review.The team will be pleased to know you had such a pleasant stay with us.We hope we can welcome you again soon.

8/10 - 좋아요

Michelle

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Reception Team 님, 2023년 10월 28일
Dear Michelle,Thank you for taking the time to leave us a review, the team will be pleased you had such a pleasant stay with us.We look forward to welcoming you again soon.

8/10 - 좋아요

Sujatha

2023년 10월에 1박 숙박함
답변 제공: Reception Team 님, 2023년 10월 28일
Dear Sujatha,Thank you for taking the time to leave us a review.The team will be pleased you enjoyed your time with us.We hope we can welcome you again soon.

6/10 - 괜찮아요

Guy

2023년 9월에 1박 숙박함
답변 제공: Reception Team 님, 2023년 10월 28일
Dear Guy,Thank you for taking the time to leave us a review.We do hope that we can welcome you back soon.

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Reception Team 님, 2023년 10월 28일
Dear David,Thank you for taking the time to leave us a review. The team will be pleased that you had such a pleasant stay with us.We hope we can welcome you again soon.

10/10 - 훌륭해요

Jade

2023년 9월에 2박 숙박함
답변 제공: Reception Team 님, 2023년 10월 28일
Dear Jade,Thank you for taking the time to leave us a review.We do hope you visit us again.

10/10 - 훌륭해요

MISS LAURA

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Siobhan 님, 2023년 9월 25일
Thank you for the review! We hope to see you again soon!

8/10 - 좋아요

Sue

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It’s the location that really makes this hotel. The grounds and locality are fantastic, the beautiful countryside and the well manicured golf course made for excellent views which in turn were very relaxing. The members terrace was lovely and made the perfect place to eat dinner from a very varied menu. My husband is a coeliac and they easily accommodated his food preferences. The kitchen also rustled up some granola, yoghurt and berries for my breakfast the next morning, which wasn’t on the menu and it www lovely. From the reception staff to the kitchen staff, nothing seemed too much trouble. When it came to an awkward situation where our initial room had a very strong aroma of cigarette smoke, the lovely receptionist had no qualms in immediately changing rooms for us and she assigned a really beautiful room overlooking the stunning scenery which we were happy about. This room was definitely smoke free and the decor was very luxurious. She also provided a portable fan as the room was really hot due to the heatwave we were experiencing. The room was dual aspect so we were able to see more stunning views. Toiletries were provided alongside refreshments, an iron, ironing board and hairdryer. There were a few areas that had some wear and tear, but these were quite minor. The corridor leading up to our bedroom also had a smokey odour but as our time spent there was momentary, it didn’t particularly bother us. Overall, I would say this is a lovely hotel, at a great price.
2023년 9월에 1박 숙박함
답변 제공: Reception Team 님, 2023년 10월 28일
Dear Sue,Thank you for your lovely feedback, our team will be pleased to know you had such a lovely stay with us.We do hope we can welcome you again,

10/10 - 훌륭해요

SDV

2023년 8월에 1박 숙박함
답변 제공: Reception Team 님, 2023년 9월 13일
Thank you for taking the time to review your stay and scoring us so highly! We hope to see you again soon!

6/10 - 괜찮아요

George

별로예요: 청결 상태
2023년 8월에 2박 숙박함
답변 제공: Reception Team 님, 2023년 9월 13일
Thank you for taking the time to review your stay. Please let us know if there is anything about your stay you wish to discuss further.

8/10 - 좋아요

Andrew

2023년 8월에 1박 숙박함
답변 제공: Reception Team 님, 2023년 9월 13일
Thank you for taking the time to review your stay and for scoring us so highly! We hope to see you again.

8/10 - 좋아요

John

출장 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Could be excellent.
Great facilities and location, Shame about the evening meal. Could do with a thorough clean as lots of dust, cobwebs and spiders, the evening meal on Sunday was very poor real shame.
2023년 8월에 3박 숙박함
답변 제공: Reception Team 님, 2023년 9월 13일
Thank you for taking the time to review your stay. I am sorry to hear there were a few areas in which we fell short, we have taken them on board and will work to improve on these. We hope to see you again in the near future.

10/10 - 훌륭해요

Seema

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Worth a visit
We had a lovely stay everything was perfect. Lovely accommodation, nice food and drink and beautiful grounds. My husbands planning on returning on a golf trip.
2023년 7월에 1박 숙박함
답변 제공: Reception Team 님, 2023년 9월 13일
Thank you for taking the time to review your stay and for the lovely comments. We look forward to welcoming your husband back again and hopefully yourself too!

10/10 - 훌륭해요

Rowena

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함
답변 제공: Siobhan 님, 2023년 8월 4일
Thank you for taking the time to review your stay.Thanks for staying with us. We appreciate your feedback!

10/10 - 훌륭해요

Verity

2023년 7월에 1박 숙박함
답변 제공: Siobhan 님, 2023년 8월 4일
Thank you for taking the time to review your stay.Thanks for staying with us. We appreciate your feedback!

6/10 - 괜찮아요

MICHAEL 님, Greenville

가족 여행
좋아요: 직원 및 서비스
Sleeping description isn’t accurate. The rooms were fine but the mattress are in need of an upgrade
2023년 7월에 1박 숙박함
답변 제공: Siobhan 님, 2023년 8월 4일
Hi Michael, Thank you for taking the time to review your stay. I am sorry to hear the mattress wasn't up to standard, I will pass it on to the relevant department to review. Please let me know if there is anything else about your stay you would like to discuss. Many thanks.

10/10 - 훌륭해요

Jonathan

2023년 7월에 1박 숙박함
답변 제공: Siobhan 님, 2023년 8월 4일
Thank you for taking the time to review your stay.Thanks for staying with us. We appreciate your feedback!

10/10 - 훌륭해요

Dawn

2023년 7월에 1박 숙박함
답변 제공: Siobhan 님, 2023년 8월 4일
Thank you for taking the time to review your stay.Thanks for staying with us. We appreciate your feedback!

8/10 - 좋아요

Paul

2023년 7월에 1박 숙박함
답변 제공: Siobhan 님, 2023년 8월 4일
Thank you for taking the time to review your stay.We appreciate your feedback, please get in touch if there is anything you would like to discuss about your stay.Many thanks.

10/10 - 훌륭해요

Andrew

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Marvellous
Played in the Mizuno pairs competition, stayed here night before, best decision i ever made, marvellous, great lodge, great staff great food, beauty.
2023년 7월에 2박 숙박함
답변 제공: Siobhan 님, 2023년 8월 4일
Thank you for the wonderful review Andrew! We are glad you enjoyed your stay and hope to see you soon!

8/10 - 좋아요

Basil

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Lovely views over the golf course
2023년 7월에 1박 숙박함
답변 제공: Siobhan 님, 2023년 8월 4일
Thank you for taking the time to review your stay.Thanks for staying with us. We appreciate your feedback!

8/10 - 좋아요

Joseph

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 1박 숙박함
답변 제공: Siobhan 님, 2023년 8월 4일
Thank you for taking the time to review your stay.Thanks for staying with us. We appreciate your feedback!

10/10 - 훌륭해요

Paul

2023년 6월에 1박 숙박함
답변 제공: Siobhan 님, 2023년 8월 4일
Thank you for taking the time to review your stay.Thanks for staying with us. We appreciate your feedback!

10/10 - 훌륭해요

Simon

2023년 6월에 1박 숙박함
답변 제공: Siobhan 님, 2023년 8월 4일
Thank you for taking the time to review your stay.Thanks for staying with us. We appreciate your feedback!

10/10 - 훌륭해요

Phil

2023년 6월에 1박 숙박함
답변 제공: Siobhan 님, 2023년 8월 4일
Thank you for taking the time to review your stay.Thanks for staying with us. We appreciate your feedback!

8/10 - 좋아요

Emily

2023년 6월에 1박 숙박함
답변 제공: Siobhan 님, 2023년 8월 4일
Thank you for taking the time to review your stay.Thanks for staying with us. We appreciate your feedback!

10/10 - 훌륭해요

Christopher

2023년 6월에 2박 숙박함
답변 제공: Siobhan 님, 2023년 8월 4일
Thank you for taking the time to review your stay.Thanks for staying with us. We appreciate your feedback!

10/10 - 훌륭해요

Richard

2023년 6월에 2박 숙박함
답변 제공: Team Reception 님, 2023년 6월 5일
Always a pleasure to see you Richard. Horsley Lodge team

6/10 - 괜찮아요

Angela

2023년 5월에 1박 숙박함
답변 제공: Jess 님, 2023년 5월 23일
Thank you for taking the time to review your stay with us at Horsley Lodge. We are sorry to see your rating isn't as high as we would have hoped, if there is absolutely anything we can do at all, please do get in contact with us.Kind regardsJess

10/10 - 훌륭해요

Julie

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Travelling alone with work, staff very friendly and the food was lovely
2023년 5월에 2박 숙박함
답변 제공: Jess 님, 2023년 5월 20일
We're so pleased you enjoyed your stay at Horsley Lodge, I will ensure your kind words are passed onto the team!We look forward to seeing you again in the near future.Best wishesJessFront Of House Manager

10/10 - 훌륭해요

Victoria

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 1박 숙박함
답변 제공: Jess 님, 2023년 5월 20일
Thank you for taking the time to review your stay. We are so pleased you enjoyed it.We look forward to hopefully welcoming you back in the not too distant future.Kind regardsJessFront Of House Manager

10/10 - 훌륭해요

David

2023년 5월에 1박 숙박함
답변 제공: Jess 님, 2023년 5월 20일
Thank you for your 10/10 review. We are really pleased to hear you enjoyed your stay with us here at Horsley Lodge.Kind regardsJessFront Of House Manager

6/10 - 괜찮아요

Kevin

2023년 5월에 3박 숙박함
답변 제공: Jess 님, 2023년 5월 9일
Thank you for your review Kevin.We do hope everything was ok for you during your stay here with us at Horsley Lodge. If there is anything we could have done to improve the 6/10 review, we would be grateful to receive some feedback.Best wishesJessFront Of House Manager