숙박 시설 구내

베스트 웨스턴 터록 호텔 여행 후기

3 out of 5
베스트 웨스턴 터록 호텔
Ship Lane, Aveley, Purfleet, England

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 498개 이용 후기 중 171개" "
평점 8 - 좋아요. 498개 이용 후기 중 183개" "
평점 6 - 괜찮아요. 498개 이용 후기 중 75개" "
평점 4 - 별로예요. 498개 이용 후기 중 41개" "
평점 2 - 너무 별로예요. 498개 이용 후기 중 28개" "

8.2/10

청결 상태

8.2/10

직원 및 서비스

7.6/10

편의 시설/서비스

7.4/10

숙박 시설 상태 및 시설

7.4/10

친환경

이용 후기

8/10 - 좋아요

Niala 님, Fleet

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Receptionist was very helpful and friendly. Expedia had said the restaurant was closed but it was actually open and was giving out old information. Good idea to check directly with hotel.
2024년 3월에 1박 숙박함

8/10 - 좋아요

Nandani

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Really helpful staff Great choices for breakfast conveniently located to get to East London and Lakeside Shopping A bit of road noise but heavy drapes shut most of it out.
2024년 2월에 1박 숙박함
답변 제공: kim 님, 2024년 2월 29일
Thank you so much for taking the time to leave us a review.We appreciate the feedback and look forward to seeing you again.Kindest RegardsThe Best Western Thurrock Hotel

10/10 - 훌륭해요

Anish

Great
2024년 1월에 1박 숙박함
답변 제공: kim 님, 2024년 2월 29일
hank you so much for taking the time to leave us a review.We appreciate the feedback and look forward to seeing you again.Kindest RegardsThe Best Western Thurrock Hotel

10/10 - 훌륭해요

Emmanuel

2023년 12월에 2박 숙박함
답변 제공: Reservations 님, 2023년 12월 27일
Thank you for taking the time to leave us a positive review, we hope to see you again soon.

8/10 - 좋아요

Paulinus

2023년 12월에 1박 숙박함
답변 제공: donna 님, 2024년 3월 2일
Thank you so much for leaving a review of the Best Western Thurrock Hotel.All of your feedback is appreciated as we go above and beyond to make your stay special.Look forward to seeing you againKind RegardsBest Western Thurrock Hotel team

8/10 - 좋아요

Tom

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 7박 숙박함
답변 제공: Donna 님, 2024년 3월 2일
Thank you so much for leaving a review of the Best Western Thurrock Hotel.All of your feedback is appreciated.Look forward to seeing you again soon.Kind RegardsBest Western Thurrock Hotel team

10/10 - 훌륭해요

Gary

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: donna 님, 2024년 3월 2일
Thank you so much for leaving a review of the Best Western Thurrock Hotel.All of your feedback is appreciated as we go above and beyond to make your stay special.Look forward to seeing you againKind RegardsBest Western Thurrock Hotel team

6/10 - 괜찮아요

Mike

출장 여행
좋아요: 편의 시설/서비스
별로예요: 청결 상태
Parking was a nightmare. The room was very tatty with marks on the carpet and the bath panel was hanging off. Redeeming factors were a great shower, location close to shopping centre abd a wonderful breakfast.
2023년 12월에 1박 숙박함
답변 제공: Reservations 님, 2023년 12월 7일
Good Afternoon,We are sorry to hear about your recent stay at our hotel. We are currently in the process of renovating our hotel, can I ask which room number it is that you stayed in?Kind Regards,

10/10 - 훌륭해요

D

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Donna 님, 2024년 3월 2일
Thank you so much for leaving a review for the Best Western Thurrock Hotel.All of your feedback is appreciated as we go above and beyond to make your stay special.Look forward to seeing you againKind RegardsBest Western Thurrock Hotel team

6/10 - 괜찮아요

Joan

The room was clean but had a smell in the shower and was told to run the water and it will clear. The cold water in the shower did not work in the mixer tap.
2023년 12월에 1박 숙박함

6/10 - 괜찮아요

Deejai

연인과의 여행
좋아요: 직원 및 서비스
Called out maintenance 3 times as bath flooded bathroom when used. Unable to change temperature on shower. Shower plug hole blocked and tray filled up to brim with water. This was in a room which I paid £150 for the night!!
2023년 12월에 1박 숙박함

8/10 - 좋아요

S J

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fine for pre Tilbury cruise and Lakeside shopping.
Happy other than no lift.
2023년 11월에 1박 숙박함
답변 제공: Donna 님, 2024년 3월 2일
Thank you so much for leaving a review of the Best Western Thurrock Hotel.All of your feedback is appreciated as we go above and beyond to make your stay special.Look forward to seeing you againKind RegardsBest Western Thurrock Hotel team

10/10 - 훌륭해요

Catherine

2023년 11월에 1박 숙박함
답변 제공: Donna 님, 2024년 3월 2일
Thank you so much for leaving a review for the Best Western Thurrock Hotel. We hope to see you again soon. Kind RegardsBest Western Thurrock Hotel team

10/10 - 훌륭해요

Matt

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great hotel
Nice hotel, conveniently located just off the M25 at Thurrock/Lakeside. Nice, clean en-suite rooms, with Wi-Fi included. Plenty of parking available, a good selection of breakfast is available at a reasonable price. The restaurant also serves evening meals and there is a nice bar. Lakeside shopping is a short walk/drive away as is Chafford Hundred Rail Station, which provides frequent trains to London or Southend. A great hotel at a great price - I always stay here when visiting London or Lakeside.
2023년 11월에 2박 숙박함
답변 제공: Donna 님, 2024년 3월 2일
Thank you so much for leaving a review of the Best Western Thurrock Hotel.All of your feedback is appreciated as we go above and beyond to make your stay special.Look forward to seeing you againKind RegardsBest Western Thurrock Hotel team

10/10 - 훌륭해요

debby

연인과의 여행
좋아요: 편의 시설/서비스
Nice hotel and staff. Very clean.
2023년 11월에 1박 숙박함
답변 제공: Donna 님, 2024년 3월 2일
Thank you so much for leaving a review of the Best Western Thurrock Hotel.All of your feedback is appreciated as we go above and beyond to make your stay special.Look forward to seeing you againKind RegardsBest Western Thurrock Hotel team

8/10 - 좋아요

Andrew

2023년 11월에 1박 숙박함
답변 제공: Donna 님, 2024년 3월 2일
Thank you so much for leaving a review of the Best Western Thurrock Hotel.All of your feedback is appreciated.Look forward to seeing you againKind RegardsBest Western Thurrock Hotel team

10/10 - 훌륭해요

PABLO

2023년 11월에 2박 숙박함
답변 제공: Donna 님, 2024년 3월 2일
Thank you so much for leaving a review of the Best Western Thurrock Hotel.All of your feedback is appreciated as we go above and beyond to make your stay special.Look forward to seeing you againKind RegardsBest Western Thurrock Hotel team

10/10 - 훌륭해요

chukwuma

2023년 11월에 1박 숙박함
답변 제공: Donna 님, 2024년 3월 2일
Thank you so much for leaving a review of the Best Western Thurrock Hotel.All of your feedback is appreciated as we go above and beyond to make your stay special.Look forward to seeing you againKind RegardsBest Western Thurrock Hotel team

4/10 - 별로예요

Vincent

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Not so impressed to be honest. Expected a bigger bed to start with. Got only 3 small beds for 2 adult and a 14 year old child in whst is supposed to be a family sized bedroom. Had mosquitoes bitting my kids all through our stay.
2023년 10월에 3박 숙박함

2/10 - 너무 별로예요

Ismet

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Unsere Zimmer wurde nicht aufgeräumt und wir haben auch keine neue Badetücher erhalten. die Zimmer waren ziemlich alt und hat einen starken Geruch, frühstück gab es keine grosse Auswahl es gab immer das gleiche das Auto ist das Geld nicht wert.

8/10 - 좋아요

Stuart

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 10월에 3박 숙박함
답변 제공: Donna 님, 2024년 3월 2일
Thank you so much for leaving a review of the Best Western Thurrock Hotel.All of your feedback is appreciated.Look forward to seeing you againKind RegardsBest Western Thurrock Hotel team

10/10 - 훌륭해요

pat

2023년 10월에 1박 숙박함
답변 제공: Donna 님, 2024년 3월 2일
Thank you so much for leaving a review of the Best Western Thurrock Hotel.All of your feedback is appreciated as we go above and beyond to make your stay special.Look forward to seeing you againKind RegardsBest Western Thurrock Hotel team

10/10 - 훌륭해요

Linda

2023년 10월에 1박 숙박함
답변 제공: Donna 님, 2024년 3월 2일
Thank you so much for leaving a review of the Best Western Thurrock Hotel.All of your feedback is appreciated as we go above and beyond to make your stay special.Look forward to seeing you againKind RegardsBest Western Thurrock Hotel team

2/10 - 너무 별로예요

M

출장 여행
별로예요: 객실의 편안함
Multiple vehicle break ins, AVOID!!!
I stayed in Executive Suite Room 147, the room itself was nice but was filled with mosquitoes!! The ceiling and walls were already covered with squatted mosquitoes and I added to them but was still bitten in the night In the morning I went out to my Pick-up to find the back had been broken into and £1000s worth of tools and equipment had been stolen. Two other vans had been broken into the same evening as well. The reception mentioned it has happened previously and on a regular basis!! AVOID this hotel like the plague if you’re in a commercial vehicle with expensive kit in the back. There was evidence of other break ins littering the car park, lock assemblies, broken locks etc, it’s clearly a hot spot for break ins
2023년 10월에 1박 숙박함
답변 제공: Kim 님, 2023년 10월 3일
Thank you so much for taking the time to message us regarding your stay. Our security system has been updated and a new gate is in production. We try all we can to work with the police for any incidents in the area and they are helping us to become completely secure.Please do come back and give us another chance as we go above and beyond to ensure our guests have the best stay with us. I myself personally will deal with your booking.Kindest RegardsGeneral Manager

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
My short stay (2 nights)
The limited staff were friendly but had difficulty speaking to someone at reception as not available, off doing other functions. Had to change room twice due to lack of basic amenities. Rooms clean, tidy & spacious bed comfortable. There was a party with loud music that finished around 23:30 but was told it should finish around 22:00 - I was offered another move but declined.
2023년 9월에 2박 숙박함

10/10 - 훌륭해요

Glenn

2023년 9월에 1박 숙박함
답변 제공: Donna 님, 2024년 3월 2일
Thank you so much for leaving a review of the Best Western Thurrock Hotel.All of your feedback is appreciated as we go above and beyond to make your stay special.Look forward to seeing you againKind RegardsBest Western Thurrock Hotel team

6/10 - 괜찮아요

Tariq

2023년 9월에 1박 숙박함
답변 제공: Donna 님, 2024년 3월 2일
Thank you so much for leaving a review of the Best Western Thurrock Hotel.All of your feedback is appreciate..Look forward to seeing you againKind RegardsBest Western Thurrock Hotel team

8/10 - 좋아요

mandy

좋아요: 청결 상태, 직원 및 서비스
2023년 9월에 1박 숙박함
답변 제공: Donna 님, 2024년 3월 2일
Thank you so much for leaving a review of the Best Western Thurrock Hotel.All of your feedback is appreciated.Look forward to seeing you againKind RegardsBest Western Thurrock Hotel team

6/10 - 괜찮아요

Daniel

출장 여행
좋아요: 직원 및 서비스
2023년 9월에 1박 숙박함
답변 제공: Donna 님, 2024년 3월 2일
Thank you so much for leaving a review of the Best Western Thurrock Hotel.All of your feedback is appreciated as we go above and beyond to make your stay special.Look forward to seeing you againKind RegardsBest Western Thurrock Hotel team

10/10 - 훌륭해요

Glenn Dale

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Donna 님, 2024년 3월 2일
Thank you so much for leaving a review of the Best Western Thurrock Hotel.All of your feedback is appreciated as we go above and beyond to make your stay special.Look forward to seeing you againKind RegardsBest Western Thurrock Hotel team

6/10 - 괜찮아요

Patrick

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Donna 님, 2024년 3월 2일
Thank you so much for leaving a review of the Best Western Thurrock Hotel.All of your feedback is appreciated as we go above and beyond to make your stay special.Look forward to seeing you againKind RegardsBest Western Thurrock Hotel team

10/10 - 훌륭해요

Jacqui

2023년 9월에 2박 숙박함
답변 제공: Donna 님, 2024년 3월 2일
Thank you so much for leaving a review of the Best Western Thurrock Hotel.All of your feedback is appreciated as we go above and beyond to make your stay special.Look forward to seeing you againKind RegardsBest Western Thurrock Hotel team

10/10 - 훌륭해요

Muhammad Altaf

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Donna 님, 2024년 3월 2일
Thank you so much for leaving a review of the Best Western Thurrock Hotel.All of your feedback is appreciated as we go above and beyond to make your stay special.Look forward to seeing you againKind RegardsBest Western Thurrock Hotel team

10/10 - 훌륭해요

Hannah

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 3박 숙박함
답변 제공: Donna 님, 2024년 3월 2일
Thank you so much for leaving a review of the Best Western Thurrock Hotel.All of your feedback is appreciated as we go above and beyond to make your stay special.Look forward to seeing you againKind RegardsBest Western Thurrock Hotel team

10/10 - 훌륭해요

Paul

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Donna 님, 2024년 3월 2일
Thank you so much for leaving a review of the Best Western Thurrock Hotel.All of your feedback is appreciated as we go above and beyond to make your stay special.Look forward to seeing you againKind RegardsBest Western Thurrock Hotel team

10/10 - 훌륭해요

simon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함
답변 제공: Donna 님, 2024년 3월 2일
Thank you so much for leaving a review of the Best Western Thurrock Hotel.All of your feedback is appreciated. Look forward to seeing you again.Kind RegardsBest Western Thurrock Hotel team

8/10 - 좋아요

Mary-Theresa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함
답변 제공: Donna 님, 2024년 3월 2일
Thank you so much for leaving a review of the Best Western Thurrock Hotel.All of your feedback is appreciated.Look forward to seeing you again.Kind RegardsBest Western Thurrock Hotel team

2/10 - 너무 별로예요

Ryan

2023년 8월에 1박 숙박함
답변 제공: Donna 님, 2024년 3월 2일
Thank you so much for leaving a review of the Best Western Thurrock Hotel.All of your feedback is appreciated as we go above and beyond to make your stay special.Look forward to seeing you againKind RegardsBest Western Thurrock Hotel team

8/10 - 좋아요

Alan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함
답변 제공: Donna 님, 2024년 3월 2일
Thank you so much for leaving a review of the Best Western Thurrock Hotel.All of your feedback is appreciated as we go above and beyond to make your stay special.Look forward to seeing you againKind RegardsBest Western Thurrock Hotel team

8/10 - 좋아요

Bob

연인과의 여행
좋아요: 편의 시설/서비스
The property was a bit rambling with plenty stairs but no lifts so with arthritis in my knees was a bit of a struggle but once in the room the facility were great Plenty hot water and a great bath
2023년 7월에 4박 숙박함
답변 제공: kim 님, 2023년 8월 6일
Thank you for taking the time to leave a review about our hotel. We go above and beyond to make our guests happy so feedback is very important.Kindest RegardsThe Best Western Thurrock Hotel Team

6/10 - 괜찮아요

Barbara

2023년 7월에 3박 숙박함
답변 제공: kim 님, 2023년 8월 6일
Thank you for taking the time to leave a review about our hotel. We go above and beyond to make our guests happy so feedback is very important.Kindest RegardsThe Best Western Thurrock Hotel Team

10/10 - 훌륭해요

James

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 7박 숙박함
답변 제공: Donna 님, 2024년 3월 2일
Thank you so much for leaving a review of the Best Western Thurrock Hotel.All of your feedback is appreciated as we go above and beyond to make your stay special.Look forward to seeing you againKind RegardsBest Western Thurrock Hotel team

6/10 - 괜찮아요

Stewart

출장 여행
좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
very dated, typical best western really. bed was comfy enough though
2023년 7월에 1박 숙박함
답변 제공: kim 님, 2023년 8월 6일
Thank you for taking the time to leave a review about our hotel. We go above and beyond to make our guests happy so feedback is very important.Kindest RegardsThe Best Western Thurrock Hotel Team

8/10 - 좋아요

Andrew

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함
답변 제공: Donna 님, 2024년 3월 2일
Thank you so much for leaving a review of the Best Western Thurrock Hotel.All of your feedback is appreciated as we go above and beyond to make your stay special.Look forward to seeing you againKind RegardsBest Western Thurrock Hotel team

10/10 - 훌륭해요

Steve

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Lovely rooms.
2023년 7월에 1박 숙박함
답변 제공: Donna 님, 2024년 3월 2일
Thank you so much for leaving a review of the Best Western Thurrock Hotel.All of your feedback is appreciated as we go above and beyond to make your stay special.Look forward to seeing you againKind RegardsBest Western Thurrock Hotel team

6/10 - 괜찮아요

Palathage

2023년 7월에 1박 숙박함
답변 제공: Donna 님, 2024년 3월 2일
Thank you so much for leaving a review of the Best Western Thurrock Hotel.All of your feedback is appreciated as we go above and beyond to make your stay special.Look forward to seeing you againKind RegardsBest Western Thurrock Hotel team

4/10 - 별로예요

Myra 님, Hacienda Heights

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
First, the staff are nice, but I guess the set up of this hotel is you get nothing unless you ask. We stayed for a week, no one ever came to clean/make up our rooms, we had to ask each time the trash was overflowing or when we ran out of toilet paper or soap for that to be taken care of and that's all we got, nothing more, nothing less. The hotel decription said it has room service, but the one time I called, I was told it needs to be ordered at the restaurant downstairs. Not much around walking distance.The lowest hotel experience our family has had, and we travel a lot. I wouldn't stay at a Best Western again, I would stay somewhere better or get a home rental where service is not expected.
2023년 6월에 8박 숙박함

10/10 - 훌륭해요

Ling

2023년 7월에 1박 숙박함
답변 제공: Donna 님, 2024년 3월 2일
Thank you so much for leaving a review of the Best Western Thurrock Hotel.All of your feedback is appreciate.Look forward to seeing you againKind RegardsBest Western Thurrock Hotel team

8/10 - 좋아요

Leah

2023년 7월에 1박 숙박함
답변 제공: Donna 님, 2024년 3월 2일
Thank you so much for leaving a review of the Best Western Thurrock Hotel.All of your feedback is appreciated as we go above and beyond to make your stay special.Look forward to seeing you againKind RegardsBest Western Thurrock Hotel team

8/10 - 좋아요

Robert

2023년 6월에 2박 숙박함
답변 제공: Donna 님, 2024년 3월 2일
Thank you so much for leaving a review of the Best Western Thurrock Hotel.All of your feedback is appreciated as we go above and beyond to make your stay special.Look forward to seeing you againKind RegardsBest Western Thurrock Hotel team