야외 수영장, 07:00 ~ 19:00 오픈, 수영장 파라솔, 일광욕 의자

라마이 코사무이 여행 후기

5 out of 5
라마이 코사무이
146/24 Moo4 Lamai Beach, Maret, Koh Samui, Surat Thani

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 399개 이용 후기 중 235개" "
평점 8 - 좋아요. 399개 이용 후기 중 100개" "
평점 6 - 괜찮아요. 399개 이용 후기 중 37개" "
평점 4 - 별로예요. 399개 이용 후기 중 14개" "
평점 2 - 너무 별로예요. 399개 이용 후기 중 13개" "

9.2/10

청결 상태

9.2/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

7.6/10

친환경

이용 후기

6/10 - 괜찮아요

T.T 님, z

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
욕실, 모기 끝
사진과 후기들을 엄청나게 보고 2박을 예약해서 간 곳, 전체건물 분위기와 친절한 직원들은 매우 진심 굿! 그러나 객실- 좋게말하면 앤틱함, 나쁘게말하면 오래되고 낡은..욕실- 일단 밖으로 나가야함, 문이 없고 커튼.. 들어가면 사우나.. 변기쪽으로 갈수록 모기떼가.. 결국 1박만 겨우 하고 체크아웃함... 파빌리온~객실임 다른타입은 다를수도있으니 참고하시길

8/10 - 좋아요

wlswn 님, seoul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
리조트가 아름다운 호텔
리조트도 아름답고 객실도 편안하고 직원들도 매우 친절하고 전반적으로 사람도 많지않아 만족스럽습니다.

8/10 - 좋아요

hyojin 님, korea

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
서비스가 친절하고 다양한 조식이 맛있었음. 그러나 주변에 편의시설이 부족하고 시내에 나갈경우 택시 비용이 많이 들어서 관광용으로는 적합하지 않음. 리조트 자체의 시설은 아름다우나 규모가 작고 인접해있는 바다는 아름다운 편이 아님

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
좋아요
호텔 인테리어는 좋습니다 제일싼방에 묵었음에도 불구하고 세심한 배려가 보였구요 자주 몰래들어와서 청소해놓고가셨습니다 풀사이드 방으로 예약할껄 많이 후회했습니다 호텔 메일수영장이 작고 너무 떙볕이라 풀사이드 있는 방이 부러웟습니다 아침식사도 나름좋았구요 제가갈때 인근바다에 물이 안좋았습니다(7월) 생각보다 호텔앞 데크가 멋있진 않았습니다 물깊이가 낮고 뻘인데다가 쓰레기가 둥둥떠있어서 이용할수있는게 하나도 없었습니다 호텔내에 엑티비티가 많았으나 추가로 돈을내게한다던지 하는게 많아서 좀 씁쓸했습니다 무료인줄알았는데 돈낸다던지..(미리 고지를했다면 덜 그럴텐데 가고보니 돈달라고...) 예를들어 요리프로그램이있다길래 갔더니 쏨땀을 만들더라구요 그냥 만드는 모습을 저희는 지켜보는것이구요(직접하는게 아니였습니다) 1분만에 요리는 끝나고 맛보게 해주셨는데 쏨땀이 엄청 매웟습니다 매워서 물드릴까요?그러더라구요 그래서 내 주세요 했더니 -_-뒤에냉장고를 가르키며 사라는겁니다... 얼마 안해서 사먹을수도 있긴하지만... 좀그렇습니다... 그리고..호텔로비에서 인터넷좀하는데 직원분이 오셔서 아이스크림 드실래요 ? 그러길래 그냥 주시는줄알았죠...(저흰달라고한적이 없거든요) 그랫더니 주시면서 돈달랩니다...150바트..-_-;;; 진짜 작은아이스크림이였습니다 그리고 메인인..전등 날리는행사입니다.. 7시19분부터 한다길래 밥안먹고 기다렸습니다 컴컴해지더니 메뉴판을가져오십니다 칵테일을시켜야 할수있댑니다 칵테일1잔사면 1잔준다면서 그러더니 한잔에 220바트에 봉사료부가세 추가됩니다-_-;; 빈속에 칵테일마시고 (한국보다 더 술을 많이 넣어줍니다) 헤롱거리면서 밥먹으러 갔습니다 분위기가 좋으니 참았습니다 그런데 해변에서 -_-싸게 전등팔덥니다;;;쩝... 몇가지 좀 그러했습니다 그거 뺴고는 호텔 자체는 좋습니다.. 인테리어가 맘에 듭니다 욕실도 맘에들고 내부에 아이폰 스피커 꼽혀있는것도 맘에듭니다 다시가고싶네요

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태
별로예요: 직원 및 서비스
불쾌했던 리조트.
에션셜룸 3박 이용했습니다. 일단 에션셜룸은 2층에 위치해있고 바로 옆방과 같은 계단을쓰며, 거실이 실내라고 하기엔 애매한 반실내입니다 그리고 옆방거실을 바라보고있구요.. 프라이벗 절대 보장안됩니다.. 그리고 5성급이라기엔 그에 합당하지 않은 직원들의 불친절함..유도리라고는 없는듯.. 그리고 전용비치...놀수 없는 바다입니다.. 관상용해변이라고 보심될듯... 가격대비 완전 비추입니다.

8/10 - 좋아요

John

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Used to be an amazing nice hotel and In immaculate condition when it was run by Les Meridian. We had stayed there multiple times pre-COVID. Now it’s looking very dated, nothing to do in the hotel (they used to run little events- cooking lessons etc..). Now there’s really nothing to do there. The beach front is dirty and full of litter, plastic and dead fish. This small beach area in front of the hotel used to be cleaned regularly and this is no longer the case. I see other hotels cleaning their beach area daily - this hotel does not. Also Lamai and the immediate area around the hotel also seems to have not recovered from Covid - places we used to go to are gone etc.. All this and they still charge what Les Meridian charged when it’s not as good seems unreasonable. This was our third and last time we will stay there - which is a shame. No fault of the staff and people working there- they are brilliant, just seems to be the people running it trying to do it on the cheap.
2024년 3월에 14박 숙박함

10/10 - 훌륭해요

James

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff at this hotel really make your stay with them exceptional. You are made to feel so welcome and treated with courtesy and friendliness. The pool facility is fantastic and both restaurants provide great quality and speedy service. I really recommend this hotel
2024년 3월에 3박 숙박함
답변 제공: Kowit Prabpet 님, 2024년 4월 4일
Dear Khun James,Thank you for your glowing review! We're thrilled to hear that our staff made your stay exceptional and that you felt welcome and valued throughout your visit. It's wonderful to know that you enjoyed our pool facility and found both restaurants to offer great quality and speedy service. We truly appreciate your recommendation and look forward to welcoming you back again soon!

6/10 - 괜찮아요

DEAN

좋아요: 청결 상태, 직원 및 서비스
Food menu was very limited, hotel needs maintenance. Beach was rocky underwater difficult to swim had to stick to the pool and toilet in room you could not put toilet paper in it. Open bin was provided but that is embarrassing
2024년 3월에 11박 숙박함
답변 제공: Kowit Prabpet 님, 2024년 4월 4일
Dear Khun Dean Thank you for sharing your feedback. We apologize for any inconvenience you experienced during your stay. We're addressing the limited food menu, maintenance issues, beach conditions, and toilet situation. Your comfort is important to us, and we're working to improve. We hope you'll consider staying with us again in the future.

2/10 - 너무 별로예요

Lia

2024년 2월에 2박 숙박함
답변 제공: Kowit Prabpet 님, 2024년 2월 8일
Dear Khun Lia,Thank you for taking the time to share your feedback with us. We would like to extend our sincerest apologies for not meeting your expectations during your recent stay. It is disheartening to learn that our hotel design, specifically the Oriental heritage style, and the absence of air conditioning in the bathroom led to your dissatisfaction.We appreciate your valuable comments, and we have taken careful note of them for our future improvement initiatives. Our aim is to provide a comfortable and enjoyable stay for all our guests, and your feedback is instrumental in guiding us towards achieving that goal.

10/10 - 훌륭해요

ian

2023년 12월에 9박 숙박함
답변 제공: Kowit Prabpet 님, 2024년 2월 8일
Dear Khun Ian, Thank you for your review and we are delighted to know that you enjoyed your stay with us. All staff do their best to make sure that all our guests are happy during their stay and we look forward to welcoming you back to our home in the near future.

10/10 - 훌륭해요

Dana

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Sehr schönes und saubere Hotel, das Personal bemüht, sich alle Wünsche zu erfüllen. Es ist wirklich zu empfehlen.
2023년 10월에 14박 숙박함
답변 제공: Kowit Prabpet 님, 2023년 11월 3일
Dear Khun Dana, Thank you for your review and we are delighted to know that you enjoyed your stay with us. All staff do their best to make sure that all our guests are happy during their stay and we look forward to welcoming you back to our home in the near future.

10/10 - 훌륭해요

Jonathan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fantastic place to stay, with a great team making it a perfect relaxing environment away from the fun of Lamai and Chaweng. Pool access room was the way to go for sure.
2023년 9월에 8박 숙박함
답변 제공: Kowit Prabpet 님, 2023년 10월 17일
Dear Khun Jonathan, Thank you for your review and we are delighted to know that you enjoyed your stay with us. All staff do their best to make sure that all our guests are happy during their stay and we look forward to welcoming you back to our home in the near future.

2/10 - 너무 별로예요

Marie-pierre

단체 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
A éviter très très vieil hôtel Besoin de rénovation Chambres très sombres Stores qui ne s’ouvrent pas car donnant sur des piscines Privees Coût élevé des boissons Vraiment à éviter
2023년 8월에 7박 숙박함
답변 제공: Kowit Prabpet 님, 2023년 8월 29일
Dear Khun Marie, Thank you for taking the time to share your feedback with us. We would like to extend our sincerest apologies for not meeting your expectations during your recent stay. It is disheartening to learn that our hotel design, specifically the oriental heritage style, did not resonate with you.Your input is invaluable to us as it helps us understand areas where we can enhance our services and facilities. We appreciate your comment and have taken careful note of it for our future improvement initiatives. Our aim is to provide a comfortable and enjoyable stay for all our guests, and your feedback is instrumental in guiding us towards achieving that goal.

10/10 - 훌륭해요

Dean

2023년 8월에 1박 숙박함
답변 제공: Kowit Prabpet 님, 2023년 8월 28일
Dear Khun Dean, Thank you for your review and we are delighted to know that you enjoyed your stay with us. All staff do their best to make sure that all our guests are happy during their stay and we look forward to welcoming you back to our home in the near future.

8/10 - 좋아요

IDAN

2023년 8월에 5박 숙박함
답변 제공: Kowit Prabpet 님, 2023년 8월 28일
Dear Khun Idan, Thank you for your review and we are delighted to know that you enjoyed your stay with us. All staff do their best to make sure that all our guests are happy during their stay and we look forward to welcoming you back to our home in the near future.

10/10 - 훌륭해요

Thomas 님, Doha

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We really enjoyed our stay
2023년 7월에 4박 숙박함
답변 제공: Kowit Prabpet 님, 2023년 7월 17일
Dear Khun Thomas That's wonderful to hear! I'm glad to know that you had a great time during your stay in Koh Samui.

10/10 - 훌륭해요

Brendon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Best hotel in Lamai for sure
We booked this hotel last minute as our previously booked and paid for hotel cancelled last minute. We were so happy at The Lamai Samui. It was serene, pool was gorgeous, staff friendly and food was great. We had 5 nights in total, 1 in a terrace room and 4 in a private pool villa. Pool villa was lovely, very private and loads of space. We were sad to check out and wished we were staying. Thanks for a wonderful stay.
2023년 3월에 5박 숙박함
답변 제공: kowit prabpet 님, 2023년 3월 29일
Dear Khun Brendon, Thank you for your review and we are delighted to know that you enjoyed your stay with us. All staff do their best to make sure that all our guests are happy during their stay and we look forward to welcoming you back to our home in the near future.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 3월에 5박 숙박함
답변 제공: kowit prabpet 님, 2023년 3월 14일
Dear Value Guest , Warmest greetings from The Lamai Samui, Thank you for you enjoyed your stay with us. All of us do appreciate your support during difficulty time and our goal is to make all guests stay happy in our home and we hope to be able to welcome you back in the near future. Sincerely, The Lamai Samui

4/10 - 별로예요

Susan

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Very poor for a 5 star
Very dark room, bathroom was open shower and it smelled. Tv far too small for room and hardly any channels in English, you would expect satellite tv in a 5 star establishment. Drawers kept sticking, furniture old and not too clean either. Pool was nice. Very shabby hotel
2023년 2월에 3박 숙박함
답변 제공: kowit prabpet 님, 2023년 2월 23일
Dear Khun Susan,Thank you very much for your feedback. We are truly sorry to know that your experience didn’t match your expectations.We do appreciate your comment and take note on this for the future improvement. We look forward to welcoming you again at The Lamai Samui, and will ensure that your next stay will be a memorable one.

10/10 - 훌륭해요

Olivier

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 1월에 1박 숙박함
답변 제공: kowit prabpet 님, 2023년 1월 31일
Dear Khun Olivier, Warmest greetings from The Lamai Samui, Thank you for sharing your comments and we are happy to hear that you enjoyed your stay with us. All of us do appreciate your support during difficulty time and our goal is to make all guests stay happy in our home and we hope to be able to welcome you back in the near future. Sincerely, The Lamai Samui

10/10 - 훌륭해요

Wendy 님, San Francisco

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was beautiful at night with the lights in the dining area and around the trees. I especially liked the dock extending from the beach. The breakfast buffet was great and enjoyable with the view of the pool and beach. The staff was very friendly and efficient. It was great to use the mats in the fitness center to stretch and do yoga.
2022년 11월에 4박 숙박함
답변 제공: kowit prabpet 님, 2022년 11월 12일
Dear Khun Wendy,Warmest greetings from The Lamai Samui Thank you on your encouraging and supportive review! It is great and heart-warming to read of your experience during your stay with us and we are so pleased we were able to make your holiday a memorable success. It makes all our hard work and effort worthwhile and sincere thank you on your kind words. We are pleased to welcoming you again! Your Sincerely, The Lamai Samui

10/10 - 훌륭해요

Brent

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent staff - very friendly and helpful. The restaurant staff are very attentive.
2022년 7월에 7박 숙박함
답변 제공: Kowit 님, 2022년 8월 3일
We would like to thank you for your visiting and supporting us at our resort and appreciate you taking time to provide a great review.

10/10 - 훌륭해요

Hege

2022년 7월에 1박 숙박함
답변 제공: Kowit 님, 2022년 8월 2일
We would like to thank you for your visiting and supporting us at our resort and appreciate you taking time to provide a great review.

10/10 - 훌륭해요

Sarah

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We had an absolutely wonderful stay at the Lamar Samui. The staff were amazing and nothing was too much trouble.
Breakfast view
2022년 6월에 4박 숙박함
답변 제공: Kowit 님, 2022년 6월 14일
we would like to thank you for your visiting and supporting us at our resort and appreciate you taking time to provide a great review.

10/10 - 훌륭해요

Jonas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Mycket nöjda.
2 underbara veckor i maj. Mycket trevlig och vänlig personal. Vår ocean pool villa kändes otroligt privat och mysig trots att stranden ligger precis nedanför. Mycket avkopplande, perfekt boende för en lugn och stilla semester.
Ocean pool villa
2022년 5월에 13박 숙박함
답변 제공: Kowit 님, 2022년 6월 14일
we would like to thank you for your visiting and supporting us at our resort and appreciate you taking time to provide a great review.

10/10 - 훌륭해요

Mikhail

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property is beautifully set in an established garden on Lamai beach. The rooms are nicely designed with a classic style that suits the tropics. We were very impressed by the friendly service that always did there best to assist inspite of being a team that is only 1/5 of what it was pre Covid. I wouldn’t hesitate recommending this hotel to anyone, especially if you can indulge yourself with a stay at their beach villa, so very beautiful.
2022년 2월에 3박 숙박함
답변 제공: Kowit 님, 2022년 2월 27일
Thank you very much for your nice feedback and review. We all here hope to welcome you again on your next trip to Koh Samui. Kind regards, Management team

10/10 - 훌륭해요

Timothy 님, Box Hill North

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff were all first class at this property. The concierge was extremely helpful and knowledgeable on checkin and through our stay. The Ocean Front Private Pool Villa was stunning. My partner and I did not want to leave, it was such a treat. Refreshing welcome drink on arrival. Welcome fruit in our villa. It had such a lovely vibe. The double deck chair to relax and take in the ocean view one way, another chill out area to get an alternate view, the pool with lights and jets, the frangipani tree overhanging, giving some shade and dropping beautiful fragrant flowers into the water. We just loved it all. Housekeeping were very thorough. New covers on the deck chairs and chill cushion, cleaning the pool, every little detail. The restaurant has 2 levels and we sat upstairs all the time, which looks down on the main pool and on to the ocean and pier. The food was amazing and the cocktails were fantastic. The service and staff at the restaurant and indeed everywhere on the property were second to none. Would love to go back for a longer stay.
2022년 1월에 2박 숙박함
답변 제공: Kowit 님, 2022년 2월 21일
Thank you for your feed back and enjoy to stay with us hope to see you again.

2/10 - 너무 별로예요

Jean-Francois

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 1월에 14박 숙박함
답변 제공: kowit prabpet 님, 2022년 2월 9일
Dear khun Jean, Regarding to you are not come to check in with us due to covid problem and pleased to inform we not charge your credit card, pleased advise what the issue why your review 2 point full of 10 point if you have any comment please let us know.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 1월에 6박 숙박함
답변 제공: The Lamai Samui 님, 2022년 2월 9일
Dear Khun Anonymous, Thank you for your review score 10 out of 10 for us. We are happy to know that you enjoyed your stay with us and look forward to welcoming you back to our home in the near future. Best regards,

10/10 - 훌륭해요

Ciprian

2022년 1월에 3박 숙박함
답변 제공: The Lamai Samui 님, 2022년 2월 9일
Dear Khun Ciprian, Thank you for spending your valuable time with us and we are happy to hear that you enjoyed you stay ( from your review score 10 out of 10 for us) and we look forward to welcoming you back to our home in the near future. Best regards,

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel gives us a good vibe and homey feeling. Spacious and secluded at same time, with good restaurant and access to beach.
2021년 3월에 3박 숙박함
답변 제공: Nui 님, 2021년 4월 6일
Thank you for your feed back and enjoy to stay with us hope to see you again.

10/10 - 훌륭해요

Oliver

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great weekend trip
Stayed at the oceanfront villa. Great room design and view. Enjoyed dinner on the pier and breakfasts every morning. Staff was attentive to all needs.
2021년 2월에 3박 숙박함
답변 제공: Piak 님, 2021년 2월 25일
Dear Khun Oliver, Thank you for comments and we are happy to hear that you enjoyed your holiday with us. We hope to be able to welcome you back to our home in the near future. Please let us know if we can be any assistance for your future holiday. All the best and thank you for your kind support. Piak General Manager

10/10 - 훌륭해요

Volker

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2020년 12월에 12박 숙박함
답변 제공: The Lamai Samui Team 님, 2021년 1월 22일
Dear Volker, Thank you so much for taking your precious time to provide such a wonderful comment regarding your recent stay with us. I am glad to hear you enjoyed your stay at The Lamai Samui We look forward to welcoming you back to our ideally located for another exquisite beach getaway, where you have our commitment for a more seamless stay. Yours sincerely,

8/10 - 좋아요

실제 이용하신 고객

2020년 3월에 7박 숙박함

10/10 - 훌륭해요

Marek

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 3월에 9박 숙박함

10/10 - 훌륭해요

Adam 님, Seattle

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wonderful staff and spa was serene and calm on the quiet side of the island.
2020년 2월에 5박 숙박함

8/10 - 좋아요

laurent

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 2월에 5박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Pleasant staff and breakfast buffet nice pool, beach and location. Frightful price for very small room and under size small bed for my adult son. Room very in need of maintenance with windows not meeting in middle and a large gap to invite the mosquitos in. Stayed 15 nights, the 15th was due to a flight booking issue and boy did Le Meridien bite for that 15th night. Real money grab as I paid on check in for the extra might, and then on check out with the transport waiting they said oh no you have to pay more our staff made an error. Never again. Mean and miserable. Donuts at $7 each OMG. Never again. Stay at Chaweng!
2020년 1월에 14박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was very friendly and helpful. The landscaping and architecture of the property was spectacular.
2020년 1월에 3박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staffs are wearing smile friendly and hospitality! I felt like at home. If possible, I would spend my vacation there again!
2019년 12월에 4박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Ylempää keskitasoa
Erinomainen kokemus tyylikkäästi sisustetussa resortissa. Palvelu erinomaista, ruoka keskitasoa.
2019년 12월에 7박 숙박함

8/10 - 좋아요

실제 이용하신 고객

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property is great! The staff is warm and inviting. We loved the location, room, pool and the beach.
2019년 12월에 3박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 12월에 3박 숙박함

8/10 - 좋아요

실제 이용하신 고객

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Same, cosy resort with very friendly, helpful staff.
2019년 12월에 7박 숙박함

10/10 - 훌륭해요

Jon 님, Kuala Lumpur

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great service throughout our stay. Staff were friendly and very helpful. External areas looked a little tired and lack of covered walkways in the rain was a bit of an annoyance. Otherwise a great stay and would definitely recommend it.
2019년 12월에 5박 숙박함

2/10 - 너무 별로예요

boualavong 님, IL, U.S.A.

연인과의 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Very old resort and the shower in in the back and a lot of muskedo. Not worth the price or name
2019년 11월에 2박 숙박함
답변 제공: Vinusda Vatcharanukulkiet 님, 2019년 12월 6일
Dear swiftie_07, First, let me just say that I was very sorry to read you felt your experience was not live up to your satisfactory. We really do strive to offer guests unique and memorable experiences so it is disappointing to know we let you down on this occasion because of some mistakes. On behalf of the whole team, I apologize once again that your stay was not completely at the level it should have been at. Your valuable feedback is much appreciated and helps us to further enhance our product and guest experience. We would really like to turn this experience around and make your next stay a memorable one. I hope to welcome you back to the hotel someday soon.

10/10 - 훌륭해요

실제 이용하신 고객

2019년 11월에 2박 숙박함
답변 제공: Vinusda Vatcharanukulkiet 님, 2019년 12월 6일
Dear Valued Guest, Thank you so much for your feedback. We would really like to turn this experience around and make your next stay a memorable one. I hope to welcome you back to the hotel someday soon.

4/10 - 별로예요

Valentina

좋아요: 직원 및 서비스
별로예요: 객실의 편안함
Качество не LeMeridian
Поразило количество муравьев в номере, мы семьей не спали ночами нас кусали муравьи. Уехали оттуда с радостью и все искусанные!!! Неудобный матрас -очень сильно мягкий. Пляжа никакого. Направо из отеля выйти по пляжу метров 50 супер массажистка!!!!
2019년 10월에 3박 숙박함
답변 제공: Vinusda Vatcharanukulkiet 님, 2019년 12월 6일
Dear Valentina, First, let me just say that I was very sorry to read you felt your experience was not live up to your satisfactory. We really do strive to offer guests unique and memorable experiences so it is disappointing to know we let you down on this occasion because of some mistakes. On behalf of the whole team, I apologize once again that your stay was not completely at the level it should have been at. Your valuable feedback is much appreciated and helps us to further enhance our product and guest experience. We would really like to turn this experience around and make your next stay a memorable one. I hope to welcome you back to the hotel someday soon.

10/10 - 훌륭해요

Mirela

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 10월에 3박 숙박함
답변 제공: Vinusda Vatcharanukulkiet 님, 2019년 12월 6일
Dear Mirela, Thank you for choosing our property for your recent stay. I am pleased to read that you found our resort to be delightful that resort provided an ideal setting to relax and unwind and impressed with our services. I have already shared your generous feedback with our team as recognition for the hard work toward serving our guests. Thank you for staying with us once again. It was a pleasure to have you with us and to be of service to you. We sincerely hope to welcome you back for your next visit to Samui.

8/10 - 좋아요

Laurent

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great staff, Room was good. Only issue is the breakfast is clearly not at the level of other hotels in same price-range. Not many choice :-(
2019년 9월에 5박 숙박함
답변 제공: Vinusda Vatcharanukulkiet 님, 2019년 12월 6일
Dear Laurent, Thank you very much for sharing the details of your recent stay at the Le Meridien Koh Samui Resort & Spa. We strive to deliver exceptional experiences to our guests and delighted that we succeed to do so on this occasion. Please be assured that I have taken your feedback on board on how we direct the communication to our guests. I look forward to having an opportunity to welcome you back soon. Yours sincerely, Vinusda Vatcharanukulkiet General Manager