책상, 노트북 작업 공간, 다리미/다리미판, 무료 유아용 침대

타운플레이스 스위트 바이 메리어트 파나마 시티 여행 후기

2.5 out of 5

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 138개 이용 후기 중 72개" "
평점 8 - 좋아요. 138개 이용 후기 중 34개" "
평점 6 - 괜찮아요. 138개 이용 후기 중 14개" "
평점 4 - 별로예요. 138개 이용 후기 중 9개" "
평점 2 - 너무 별로예요. 138개 이용 후기 중 9개" "

8.6/10

청결 상태

8.6/10

직원 및 서비스

7.6/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

8/10 - 좋아요

Saundra

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I really don’t have anything bad to say about our stay the only issue was the toilet was really low and my husband has hip and knee problems it was very hard for him to use and the bed was super hard for me and I travel with an egg crate to put on top of the mattress it didn’t help and for future reference let the guest know that housekeeping doesn’t clean your room every day
2024년 2월에 2박 숙박함

10/10 - 훌륭해요

alicia

가족 여행
Small rooms, parking tight, but the rooms were comfortable, location was good close to shopping and restaurants. Also the little kitchenette in room was handy.
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

alicia

2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Aaron

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 3박 숙박함

6/10 - 괜찮아요

Tremetris

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
.
2023년 11월에 1박 숙박함

8/10 - 좋아요

Melissa

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We loved the room. So nice to have a little studio with a couch and kitchen. The front desk staff were really nice and we liked having a free breakfast. Just skip the coffee. The location is right in town by lots of shopping and restaurants. You could walk to Target and Books a Million!
2023년 11월에 2박 숙박함

10/10 - 훌륭해요

Anthony

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I enjoyed the whol4 experience
2023년 11월에 2박 숙박함

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
safe, quite, clean, staff
2023년 10월에 4박 숙박함

10/10 - 훌륭해요

Michelle

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean and air conditioner was cool.
The front desk gal was super nice. The room was nice and the air conditioner worked so well. We will stay again and let others know this is a great place to stay!
2023년 9월에 1박 숙박함

4/10 - 별로예요

Joel mora

first elevator didn't work for two days. our room was on the 3rd floor. We stay for 6 days. I haven't been service room until 3 day. they didn't change the rblankets just cleaned but. or change blankets. breakfast okay
2023년 6월에 6박 숙박함
답변 제공: Bradley 님, 2023년 7월 9일
Dear Joel,Thank you for taking the time to share your review. I have shared your review with the department heads in our everyday huddle to make sure this was an isolated incident and we are providing the highest level of expectation to all our guest.Thank you again for your valuable feedback.Management Team

2/10 - 너무 별로예요

RONATA

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Don’t stay here
During my 3 night 4 the day stay. Housekeeper was never done although I was told that they do housekeeping every two days. breakfast was horrible for the amount of money paid. Everything was prepackaged. The pool was not cleaned at all during my stay. Garbage cans we’re running over. Jay at the 1st desk was rude as hell….with his sweet self.
2023년 6월에 3박 숙박함
답변 제공: Bradley 님, 2023년 7월 9일
Dear Ronata, I have shared your feedback with the entire team in our everyday day huddle. We sincerely apologizes for falling short of not just yours but our expectation as well. Providing the highest level of hospitality is our number one goal again thank you for your feedback.Management Team

8/10 - 좋아요

Paula

2023년 7월에 1박 숙박함
답변 제공: RB 님, 2023년 7월 26일
Dear Paula,Thank you for taking the time to score your review.Hope to see you again soon.

2/10 - 너무 별로예요

Mathew

2023년 6월에 2박 숙박함
답변 제공: RB 님, 2023년 7월 26일
Dear Mathew,I see you rate the hotel a 1 out of 5. If there is anything the staff or I could have done to make your stay more pleasurable please contact hotel direct. It will be my pleasure to speak with you.Management team

8/10 - 좋아요

Cody

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 1박 숙박함
답변 제공: RB 님, 2023년 6월 9일
Thank you Cody for taking the time to rate your review if there is anything different we could have done to get a 10 out of 10 I would love to here from you.Thank youManagement Team

10/10 - 훌륭해요

Lal

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Let me start by saying overall, everything was good. Place was very neat and clean.Perfectly designed clean, cozy rooms. Staffs were very professional and helpful. Very convenient target and many other shopping centers just around the corner. I would definitely recommend this beautiful place to anyone traveling with family or friends.
2023년 5월에 1박 숙박함
답변 제공: RB 님, 2023년 6월 7일
Dear Lal, Thank you for taking the time to share your feedback I have shared your valuable feedback with the entire team. We are so happy you enjoyed your stay with us.Hope to see you again soon.Management Team

8/10 - 좋아요

Lashanda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 5월에 1박 숙박함
답변 제공: RB 님, 2023년 6월 7일
Lashanda Thank you for taking the time to share your review. We hope to see you again soon.Management Team

10/10 - 훌륭해요

Shelley

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff were friendly and attentive
2023년 5월에 6박 숙박함
답변 제공: RB 님, 2023년 6월 7일
Dear Shelley, The entire team here at Towneplace Suites Panama City would like to say Thank you for the 5 out of 5.It is very much appreciated.Management Team

6/10 - 괜찮아요

Joel

가족 여행
Hotel.com suggested two rooms & 2 TV’s in the suite. Not the case. King bed & couch.
2022년 10월에 1박 숙박함
답변 제공: Scott-GM 님, 2022년 10월 28일
Joel-Thank you for taking the time to review your stay with us at the TownePlace Suites Panama City. I am sorry that some of the information that you were given led to a misunderstanding. Some of our rooms, our two-bedroom suites, do have 2 separate bedrooms, with a TV in each bedroom, but we only have a small number of those suites at this property. Most of our rooms are studio king rooms, which as you mentioned are a king bed and sleeper sofa. I apologize for the confusion. Please let us know if you are in the area again and if you'd like to check the availability of our two bedroom suites!

2/10 - 너무 별로예요

Michelle

2022년 8월에 1박 숙박함

10/10 - 훌륭해요

sara

2022년 7월에 2박 숙박함

10/10 - 훌륭해요

Carlette

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was quite and kid friendly and also they was a great staff
2022년 7월에 2박 숙박함

10/10 - 훌륭해요

Kylene

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Definitely worth every dime
2022년 6월에 6박 숙박함

10/10 - 훌륭해요

Kent

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very good stay for business! Thank you so very much! Kent T.
2022년 6월에 1박 숙박함

10/10 - 훌륭해요

Dawn

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 5월에 4박 숙박함

10/10 - 훌륭해요

Geislia

2022년 3월에 3박 숙박함

8/10 - 좋아요

Kandis

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Stay.
It was an overall great stay. The room could have been cleaned better. It needed to be vacuumed and wiped down.Clumps of hair was all over the room but other than that it was great. Not too much to complain about so I will definitely be going back.
2022년 2월에 1박 숙박함
답변 제공: TPSGM 님, 2022년 4월 1일
Thank you for taking time to provide feedback about your stay with us. The feedback that you provided will help us to better ourselves going forward. The information has been shared with our housekeeping leadership to use for coaching purposes. We're looking forward to seeing you again! -Scott

10/10 - 훌륭해요

Lindsey

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 2월에 5박 숙박함

8/10 - 좋아요

DAVID 님, Jacksonville

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
convenient location to our destinations. television was located in an unusual location...
2021년 11월에 1박 숙박함
답변 제공: GM 님, 2021년 11월 23일
Thank you for your feedback regarding your stay with us. We hope to see you again the next time you visit the area!

10/10 - 훌륭해요

Willie Mae

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice and clean
Very nice and clean hotel. The staff was very friendly. Great location. I will definitely stay here again
2021년 10월에 6박 숙박함
답변 제공: GM 님, 2021년 11월 23일
Thank you for taking time to review your stay with us! We are thrilled that to see that we provided "10 of 10" service. We're looking forward to serving you again.

6/10 - 괜찮아요

Norma

좋아요: 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
Property was fine.
2021년 10월에 2박 숙박함
답변 제공: GM 님, 2021년 10월 4일
Thank you for your review of the Towneplace Suites Panama City!

8/10 - 좋아요

Rhiannon

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We had 3 people in our room as indicated on the reservation. We didn’t have sheets, pillows or towels for the third person. The room was dirty before the 3 day refresh. The refresh agin did not include towels for the third person. The pool was not able to use because it was so dirty for 2 1/2 days of our stay which was a bummer. We liked to swim in the evenings.
2021년 7월에 5박 숙박함
답변 제공: TPSPanamacityGM 님, 2021년 8월 7일
Thank you for your review. We appreciate the feedback you provided as we can use it to get better. We unfortunately did have an issue with the pool during your stay which resulted in the pool's unexpected closure, but it is back open now. We hope to see you again!

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The location
2021년 7월에 6박 숙박함
답변 제공: TPSPanamacityGM 님, 2021년 8월 7일
Thank you for your review. We are glad that you liked our convenient location! We hope to see you again.

8/10 - 좋아요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Room was perfect for my daughter and I. Front desk was always friendly and esp the late night woman, she was super friendly and very helpful with great suggestions. Pool closes too early and was suppose to have room cleaned every 3 days but never showed up had to ask daily for towels, toilet paper and trash bags.
2021년 7월에 7박 숙박함
답변 제공: TPSPanamacityGM 님, 2021년 8월 7일
Thank you for your review. We are glad that you and your daughter enjoyed the room. Our staff takes pride in providing great service to our guests, I am glad that they made you feel at home. I have shared your feedback with housekeeping regarding your service lapse so that we can ensure that it doesn't happen again. We appreciate your feedback and we hope to see you and your daughter again!

6/10 - 괜찮아요

실제 이용하신 고객

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property itself was nice. We had an issue with a very loud neighbor but after a talk with management it was handled. The trash was always overfull by the elevator and the room across from us had a bag of trash sitting outside the door for like 4 days. Panama city itself was very poor. It always smelled terrible and was very trashy. Not a city we will ever visit again.
2021년 7월에 6박 숙박함
답변 제공: TPSPanamacityGM 님, 2021년 8월 7일
Thank you for your review. It was my pleasure to assist you in resolving the noise issue with your stay. Panama City is on the rebound from Hurricane Michael so we hope you'll come visit again in the future to help keep it growing!

4/10 - 별로예요

Brenda

가족 여행
좋아요: 객실의 편안함
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Take your own cleaning supplies!!
The bathroom wasn't clean. There was hair in the shower. The base boards and walls were flithy in the bathroom. Hair was left in the drawers. The kitchen cabinets had dirty dishes in them. The pool was broken and out of order.
2021년 6월에 7박 숙박함
답변 제공: TPSPanamacityGM 님, 2021년 8월 7일
Thank you for your review. While we are disappointed by your score, we appreciate the feedback you provided so that we can improve ourselves. This feedback has been shared with housekeeping as a coachable moment.

2/10 - 너무 별로예요

Genevieve

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 6월에 5박 숙박함
답변 제공: TPSPanamacityGM 님, 2021년 8월 7일
Thank you for your review. We are disappointed to see your "2/10" score. We wish you would've provided us with feedback so that we could improve.

4/10 - 별로예요

실제 이용하신 고객

아이를 동반한 가족 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스
Had a good kitchen you could use. The pool was out of order and we were not told until arrival, with non refundable rooms. Pets allowed and one dog barked and barked and barked.
2021년 5월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 편의 시설/서비스
별로예요: 직원 및 서비스
Staff did not wear mask.
2021년 5월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was good glad to see another beautiful day
2021년 5월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 직원 및 서비스
Nice hotel, but needs more lighting in parking lot. Bed was hard as a rock. Air conditioning unit blows right in your face while sleeping.
2021년 5월에 3박 숙박함

4/10 - 별로예요

실제 이용하신 고객

출장 여행
별로예요: 청결 상태, 편의 시설/서비스
Room was dirty, it was wiped down but doesn't appear to have been a clean cloth, had to go through everything myself and smells of past pets, used deodorant spray to minimize smell every day and the noise above a was miserable along with the side door that SLAMS shut every time someone comes in our out. Disappointed for the cost and I was stuck for ten days.
2021년 5월에 10박 숙박함

10/10 - 훌륭해요

James

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 5월에 7박 숙박함

6/10 - 괜찮아요

Elmer

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Well when I got there I found out that they did not have any rooms available but I was charged. Luckily the lady of thought was a great help was able to find a run that was available and the room that we stay down was over $100 cheaper than what I paid for through hotels.com so I basically paid almost $400 for a room call but $260
2021년 5월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wonderful stay.
2021년 5월에 2박 숙박함

4/10 - 별로예요

실제 이용하신 고객

아이를 동반한 가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I was upset my room wasn’t ready when I got there, I arrived a few minutes late so I my should have been ready. My daughter and I also upset the pool didn’t work. Had to drive to the beach at night because my daughter really wanted to go swimming. And the Room had roaches. For $400 I definitely will not be coming back to this hotel.
2021년 5월에 1박 숙박함

4/10 - 별로예요

Bernard

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
No way is this place Superb!
D
2021년 4월에 9박 숙박함

8/10 - 좋아요

India

2021년 3월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wonderful place to stay! Large, comfortable rooms and lots of amenities.
2021년 2월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

출장 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
2020년 12월에 3박 숙박함

10/10 - 훌륭해요

Mohammad

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Convenient location. Great place.
2020년 9월에 6박 숙박함