노트북 작업 공간, 암막 커튼, 다리미/다리미판, 무료 유아용 침대

컴포트 인 뉴올리언스 에어포트 사우스 여행 후기

2.5 out of 5

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 1000개 이용 후기 중 444개" "
평점 8 - 좋아요. 1000개 이용 후기 중 333개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 110개" "
평점 4 - 별로예요. 1000개 이용 후기 중 61개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 52개" "

8.6/10

청결 상태

8.6/10

직원 및 서비스

7.2/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

7.0/10

친환경

이용 후기

8/10 - 좋아요

EUN MEE

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
인접한 방을 비워서 사용 요청
방음이 안 좋아요
2020년 1월에 1박 숙박함

10/10 - 훌륭해요

Frank

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Take care of the basic needs
2024년 4월에 2박 숙박함
답변 제공: General Manager 님, 2024년 4월 23일
Dear Frank,Thank you for choosing to stay with us and for providing your five-star rating! We are pleased that your recent visit met your expectations, and we look forward to welcoming you back to Comfort Inn New Orleans Airport again soon. It was our pleasure to host you!

8/10 - 좋아요

JAMES

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
They are short of staff and our room wasn't prepared even though we arrived 5 hours after check in time. The manager did all he could to make it up to us, however, and we appreciate his efforts.
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 23일
Dear James,Thank you for taking a moment to review your recent experience. While we regret the inconvenience that you encountered upon checking in, we appreciate you mentioning our dedicated team's attempts to make it right. We hope you enjoyed your time in New Orleans and that you will return in the future for a seamless stay worthy of a perfect rating.

8/10 - 좋아요

Earl

좋아요: 청결 상태, 직원 및 서비스
It was an great stay for a short getaway
2024년 4월에 2박 숙박함
답변 제공: General Manager 님, 2024년 4월 16일
Dear Earl,Thank you for staying with us on your trip to New Orleans! We are pleased you had an enjoyable overall experience. It was a pleasure having you here, and we hope you return soon.

2/10 - 너무 별로예요

Kevin

별로예요: 직원 및 서비스
They accepted our reservation and payment via Expedia and had no room for us when we arrived. Sold out was what we were told and reception refused to check with other Comfort Inns nearby.
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 1일
Dear Kevin,We appreciate your feedback, and we apologize for any confusion with your reservation as well as for any disappointment with how it was handled. While there are occasionally issues with third-party reservations syncing in our system, it's clear we could have handled this better. We'll look into your comments further, and we hope you'll consider staying with us again should you be back in the area.

2/10 - 너무 별로예요

Tee

연인과의 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
0/10 I DO NOT recommended!! Upon arriving we were told a shuttle would pick us up. We waited 2 hrs after being told twice that someone was on the way. We ended up paying a taxi. We got to the room for check in to find out the t.v. cable did not work. We spoke with the front desk who informed us that the service would be down for 3 hours. The following morning service worked until 11a.m. and went completely out forcing us to leave the hotel due to what the manager said was "Comcast having issues in the area". AGAIN. We requested some type of compensation and was told that we would have to speak with the general manager. We continued to ask "whom that was" to only constantly be told we need to speak to the general manager. It was such a frustrating bday trip. The morning of departure we asked the front desk about a shuttle to the airport. The lady stated the shuttle would be there at 5am. We went into the lobby at 4:45 a.m we sat there until 5:00 with no one apppearing to drive myself and another couple to make a flight that began boarding at 5:50!!! We again had to pay an uber for a ride. We booked this hotel because they stated that they were 4 mins away from the airport and offered shuttle service. I WOULD NEVER stay here or ANY Comfort Inns again!!
2024년 3월에 4박 숙박함
답변 제공: General Manager 님, 2024년 3월 26일
Dear Tee,We appreciated the opportunity to host your birthday trip. Please accept our apologies that your stay wasn't what you expected. We strive to offer dependable airport transportation, and we're sorry for the delay you encountered. Rest assured, we'll discuss this internally and work hard to avoid repeating any missteps. While we can't change the past, we can do better going forward, and we wish you safe travels ahead.

10/10 - 훌륭해요

Allister

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice clean comfortable modern HD tv system free parking nice breakfast. No tea in room but there’s some at the desk. No tea coffee station in reception but there might be a good reason for that. Would I go back? Of course
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 26일
Dear Allister,We appreciate you reviewing your stay at Comfort Inn New Orleans Airport. It's terrific that our modern and clean accommodations helped make your visit comfortable. We'll consider your request for a coffee and tea station, and it was a pleasure to offer you a complimentary breakfast. Safe travels, and come back soon!

2/10 - 너무 별로예요

Keyla

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Arrived at 2 am, checked in and the room that was given to us was NOT cleaned/ prepared for new guests. Thankfully staff gave us new rooms for free but then next morning, Badar, went to my friend’s room and gave a nasty attitude about us having those rooms when we booked a double queen (we had 2 separate king bedrooms now) but that was not our fault because why wasn’t our original room prepared??? You knew we were coming. We ended up having to leave those king bed rooms and got a CLEAN 2 queen beds now. Normally, you clean hotel rooms DAILY, beds are made, new/ clean towels, restocked necessities… nope, not here. Also the Expedia information says it’s 4 minutes away from the airport, lied again. It’s actually 14 minutes and their airport shuttle starts at 5am. Our flight was at 5am so couldn’t even use that service. Breakfast was alright, make your own waffles, coffee, cereal, toast. Anyways if you’re looking for a quick, cheap stay, I guess book here.
2024년 3월에 3박 숙박함
답변 제공: General Manager 님, 2024년 3월 26일
Dear Keyla, Thank you for sharing your experience with us. We sincerely apologize for the inconvenience you encountered during your stay. It is our utmost priority to ensure that our guests have a comfortable and pleasant experience, and we regret that we fell short of your expectations. Please accept our apology concerning your initial room. This was an oversight, and we appreciate your understanding when our staff promptly provided you with alternative rooms. Thank you again for your feedback and we hope you will consider staying with us again, as we know we can provide you with the stay you expected and deserve.

8/10 - 좋아요

Bobby

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함

6/10 - 괜찮아요

Anthony

출장 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The door shut in a way that allowed those in the hall to peer in, if they tried. The television was cracked and the hardware that was supposed to be mounted to the back of the television was sitting next to it. The towels had hair on them. The staff was nice and check in was quick but I don't think I'll try the Choice Hotels brand beyond this.
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 13일
Dear Anthony,We greatly appreciate your feedback. While we're happy to know that our friendly team members impressed you, we're sorry to hear about any concerns about upkeep during your visit. All of your comments will be discussed internally, and we'll make improvements where necessary. Please consider giving us another chance in the future; we're confident we can impress you.

10/10 - 훌륭해요

Jeffrey

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice hotel right near the airport. Room was clean and well-kept. My only complaint is the awful cool, almost fluorescent lighting in the room, specially in the lamps next to the beds. Felt more like I was in a hospital than a cozy room
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 12일
Dear Jeffrey,Thank you for taking the time to leave us a review. We are thrilled you enjoyed your stay and appreciate our commitment to cleanliness. That said, we apologize that you do not like our choice of lighting in the room. We will keep this in mind should we consider change. Thank you for choosing Comfort Inn New Orleans Airport, and we hope to welcome you back.

4/10 - 별로예요

Brian

연인과의 여행
별로예요: 편의 시설/서비스
Checking in was so slow! Person was not friendly and kept answering phone while a line waited to be checked in. Calls seemed personal. Room smelled like smoke terrible.
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 12일
Dear Brian,While we always appreciate hearing from our guests, we are sorry you had a disappointing visit. Please know we pride ourselves on our top-notch, friendly service and spotless accommodations and apologize this was not your experience. We will be sure to review our high standards with our team and hope we have another opportunity to welcome you back and impress you with our improvements.

10/10 - 훌륭해요

Donovan

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Very nice
2024년 3월에 2박 숙박함
답변 제공: General Manager 님, 2024년 3월 12일
Dear Donovan,Thank you for your review and for giving us a perfect rating! We're delighted you had an enjoyable visit, and we hope you return soon.

2/10 - 너무 별로예요

Michael

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Should've known this place was going to be bad when I first walked in and a guest was complaining about his room and the front desk clerk had a disinterested attitude. Had been driving for 10 hours so I just wanted to rest so I checked in anyway. There was paper on the floor, hair in the shower, and the lock didn't work. Got to breakfast at 7am and all the food was gone. Breakfast didn't end until 10 and yet no one even attempted to restock the food. Will never go back.
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 8일
Dear Michael, Thank you for reaching out. Please accept our sincere apologies that you didn't have the comfortable visit we are known for. We assure you that cleanliness is one of our top priorities, and we have full housekeeping services in place to uphold our high-quality standards. Further, we sincerely apologize for any lapse in our service or communication during your interaction with our staff. Rest assured, your feedback will be shared with the respective teams as we address dropping the ball on this occasion. In the future, we hope you consider giving us another chance to change your perceptions, as we know we are capable of impressing you.

10/10 - 훌륭해요

Francois

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Personnel poli, tranquille, navette gratuite à l’aéroport
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 5일
Dear Francois,Thank you for trusting Comfort Inn New Orleans Airport with your recent lodging needs. It's wonderful to hear you had an enjoyable visit and that you appreciated the courteous hospitality our team provided and our quiet accommodations, as well as the convenience of our complimentary shuttle service. We're grateful for your positive rating, and we hope to have the pleasure of your company the next time you're in the area.

6/10 - 괜찮아요

Michael

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had traveled for 30 hours to get here and then had to wait for nearly 2 hours for the shuttle to get us to the hotel. Apparently he had some van troubles, so I get it, but it was bad timing for us. When we got here there were few toiletries other than soap The woman at the desk was incredibly helpful and we highly recommend her but I didn't catch her name.
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 4일
Dear Michael,Thank you for choosing to stay with us during your recent trip. Our goal is to provide every guest with friendly service, so we're thrilled that was the case for you. However, we offer our sincere apologies for any inconvenience you experienced with our shuttle service. Nevertheless, we understand your frustration. The pleasure was all ours, and we hope you'll give us another chance to impress you in the future.

8/10 - 좋아요

Naga Marthanda

가족 여행
Cleanliness is an issue. However check-in and check-out was very easy.
2024년 2월에 2박 숙박함
답변 제공: General Manager 님, 2024년 3월 1일
Dear Naga,Thank you for sharing your experience with us. We are happy to hear that your check-in and check-out process went smoothly. However, we are sorry to learn about the cleanliness issue you encountered during your stay. We will take immediate action to address it. We appreciate your feedback and hope to have the chance to welcome you back to Comfort Inn New Orleans Airport for a better experience in the future.

4/10 - 별로예요

Michelle

2024년 2월에 3박 숙박함

4/10 - 별로예요

Heather

2024년 2월에 1박 숙박함

6/10 - 괜찮아요

Jessica

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
The hotel is owned and operated by a family. They were very friendly and helpful. The facility appeared to be clean. But I have mixed feelings: the bathroom floor was not clean, the lighting wasn’t good, there was a wet spot on the carpet, and when I asked for linens for the pull-out sofa, I was given a mattress protector. There were no extra sheets or blankets.
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 23일
Dear Jessica,Thank you for taking the time to share your kind words regarding our team's hospitality. Your concerns about cleanliness and amenities are also appreciated, and your feedback helps us improve our services. We look forward to providing you with a more seamless experience on your next visit.

8/10 - 좋아요

Kathleen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place. Breakfast not so much !
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 16일
Dear Kathleen,Thank you for choosing Comfort Inn New Orleans Airport! We're glad to hear you found our place great overall. However, we're concerned to learn about your experience with breakfast. We'll address this with our team to ensure improvements. We hope to have the opportunity to serve you better on your next visit.

8/10 - 좋아요

Richard

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good value & very clean
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 12일
Dear Richard, Comfort Inn New Orleans Airport was honored to host you during your recent stay. We're delighted that you thoroughly enjoyed your visit and hope to see you again soon!

10/10 - 훌륭해요

Olga

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Place was great but only spent the night.
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 1일
Dear Olga,Thank you for choosing Comfort Inn New Orleans Airport. We're pleased you enjoyed a comfortable night's sleep, and we look forward to welcoming you back the next time your travels bring you through town.

10/10 - 훌륭해요

Donny

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 1일
Dear Donny,Thank you for your review and for giving us a perfect rating! We're delighted you thoroughly enjoyed your stay with us, and we hope to welcome you back soon.

8/10 - 좋아요

Gordon

가족 여행
No
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 1일
Dear Gordon,Thank you for your review. Based on your rating, it seems you enjoyed your overall experience. That said, if there's anything we could have done better, please don't hesitate to reach out to us offline and let us know. It was a pleasure having you here, and we hope to welcome you back the next time you visit New Orleans.

4/10 - 별로예요

Keira

단체 여행, 연인과의 여행
별로예요: 직원 및 서비스, 편의 시설/서비스
Location is industrial area - dingy and overall not an area people would want to stay. Definitely not walkable to anything.
2024년 1월에 3박 숙박함
답변 제공: General Manager 님, 2024년 1월 29일
Dear Keira,Thank you so much for the feedback. We're sorry to hear that you didn't have a good experience with us overall, and we apologize for any disappointment in our location. While we cannot control the surrounding area, we hope that your time at our property was a positive one. We wish you all the best in your future travels.

4/10 - 별로예요

Debbie L

연인과의 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
That particular room needs a lot of up keep. The shower is falling apart. The doors need replacing, there is light all around the door. The walls are very thin, we heard the whole conversation next door. There was not any shampoo, only conditioner.
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 29일
Dear Debbie,Thank you for sharing your feedback. We apologize for the issues you encountered in your room, including the condition of the shower and doors. It's also regrettable that shampoo was absent in your room. We understand how these aspects can affect the comfort and quality of your stay. Your comments are taken seriously, and we will address these maintenance and housekeeping concerns to improve our facilities and guest experience. We hope to have the opportunity to provide you with a better stay in the future.

10/10 - 훌륭해요

Erik 님, North Miami

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Ricardo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함

8/10 - 좋아요

Arthur

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Upgrade
Free room upgrade to a suite was an unexpected bonus.
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 14일
It brightens our day to know that your stay was fantastic, and we were happy to be able to accommodate the room upgrade. Our team trusts you had a relaxing visit, and it would be such a pleasure to welcome you back to Comfort Inn New Orleans Airport.

2/10 - 너무 별로예요

Saron

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Not enough food was available for breakfast due to the number of people in the hotel.Walls between rooms were thin, guests in room 314 talked all night and were heard throughout the night. Unable to get room service from the staff
2023년 12월에 3박 숙박함
답변 제공: General Manager 님, 2024년 1월 10일
Dear Saron,Thank you for your review. We sincerely regret to learn of your disappointment with your experience. Guest feedback is our foremost catalyst for effective change, so rest assured that we will use yours to guide our efforts. It was a pleasure having you here, and we hope you will give us another chance to change your perceptions down the line.

8/10 - 좋아요

Sebastian 님, Tacoma

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 3박 숙박함

2/10 - 너무 별로예요

Richard

단체 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Texas Visitor
No maid service. Ran out of toilet paper (no extra rolls in room). Double charged against Hotel.com rules: immediately charged vs charged later plus charged by hotel upon check out at a rate $70 LESS than Hotels.com charged.
2023년 12월에 2박 숙박함
답변 제공: General Manager 님, 2024년 1월 10일
Dear Richard,Thank you for taking the time to share your valuable feedback. We are sorry to hear there was a discrepancy in your final bill; we encourage you to reach out to the third party you booked through regarding this. Please know we are always happy to provide housekeeping services, and our front desk can arrange this as well as provide any items you may need. Thank you for your comments and we wish you pleasant onward travels.

8/10 - 좋아요

Leslie

2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Steve

2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Frank

좋아요: 청결 상태
2023년 12월에 1박 숙박함
답변 제공: BB 님, 2024년 1월 3일
Dear Frank,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn New Orleans Airport South.We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!Sincerely,

10/10 - 훌륭해요

Brian

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close to the airport
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2023년 12월 18일
Dear Brian,It is wonderful to know that you had an excellent experience with us! We're thrilled our great proximity to the airport was a highlight of your visit, and we appreciate you mentioning it to your fellow travelers. Thank you for your review, and we hope you return soon.

10/10 - 훌륭해요

Kacy

좋아요: 직원 및 서비스
2023년 10월에 5박 숙박함
답변 제공: BB 님, 2024년 1월 3일
Dear Kacy,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn New Orleans Airport South.We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!Sincerely,

10/10 - 훌륭해요

Jason

2023년 12월에 1박 숙박함
답변 제공: BB 님, 2024년 1월 3일
Dear Jason,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn New Orleans Airport South.We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!Sincerely,

8/10 - 좋아요

Roy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I stay was fine. The room was clean. It was decent and we weren’t bothered. It was very quiet. The only problem we had is the first room. The air conditioning did not work. Other than that it was great.
2023년 12월에 2박 숙박함
답변 제공: General Manager 님, 2023년 12월 12일
Dear Roy,Thanks for your review. We're delighted to know you appreciated our clean, peaceful accommodations and had a great stay overall. We do apologize for the issue with the AC and are glad this was only a minor issue. It was a pleasure having you here, and we look forward to your next visit.

10/10 - 훌륭해요

Wendy

연인과의 여행
좋아요: 청결 상태
Excellent efficient checkin
2023년 11월에 1박 숙박함
답변 제공: General Manager 님, 2023년 12월 5일
Dear Wendy, It was wonderful having you as our guest recently. Thank you so much for mentioning our efficient team; they're our greatest strength! Should your travels bring you back to the area in the future, we hope you'll consider staying with us again.

10/10 - 훌륭해요

Rosaura

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Location was convenient since we had an early flight to catch but would not stay here again. I'm a light sleeper and hotel wasn't too busy so I'd never think I would have someone in the adjoining room that would not shut up. I could hear the conversations so walls are paper thin. The room had some patch work that had not been painted, lid on tank was cracked and the caulking around the tub could use some touch up. Front desk clerk was pleasant and beds were comfortable. Weak water pressure in the shower.
2023년 11월에 1박 숙박함
답변 제공: General Manager 님, 2023년 11월 28일
Dear Rosaura,Thank you for choosing Comfort Inn New Orleans Airport. We are delighted to hear that our location was convenient for your early flight and that you found our beds comfortable and our front desk staff pleasant. However, we are sorry to learn about the issues you encountered with the noise and maintenance during your stay. Your insights are invaluable to us, and we will use them to guide our efforts to improve. We appreciate you taking the time to share your experience with us, and we hope to have the opportunity to provide you with a more restful and satisfying stay in the future.

6/10 - 괜찮아요

Dawn

2023년 11월에 1박 숙박함
답변 제공: BB 님, 2024년 1월 3일
Dear Dawn,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn New Orleans Airport South.As a guest you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Should you need further assistance, please do not hesitate to reach out to us or by visiting our Support page: https://www.choicehotels.com/support. We hope to see you again soon.Sincerely,

4/10 - 별로예요

Terry 님, Las Vegas

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
We woke up to ants on dresser and some in bed. We report this clerk and she noted it and say they couldn't give us a refund. They say to contact expedia
2023년 11월에 1박 숙박함
답변 제공: General Manager 님, 2023년 11월 19일
Dear Terry,Your feedback is valuable as it helps us improve. Please accept our apologies for any concerns about unwelcome visitors. We'll look into your comments further and share this with our pest control specialist. Unfortunately, when using a third-party site, we have limited access to the original payment information. We encourage you to speak with the site you used to book regarding any refunds, as they will be best equipped to assist you. If you're in the area again, we hope you'll consider coming back to see us.

10/10 - 훌륭해요

Amilcar

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: BB 님, 2024년 1월 3일
Dear Amilcar,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn New Orleans Airport South.We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!Sincerely,

10/10 - 훌륭해요

Dale

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: BB 님, 2024년 1월 3일
Dear Dale,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn New Orleans Airport South.We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!Sincerely,

10/10 - 훌륭해요

Chien-Chung

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very comforting with great service
Very clean room and around. Great service in front desk. The clerk actually wrote a list of local restaurants for us to try! Very friendly staff!
2023년 11월에 2박 숙박함
답변 제공: General Manager 님, 2023년 11월 12일
Dear Chien, It was a pleasure to host you at Comfort Inn New Orleans Airport during your recent visit. We're happy to hear our clean and comfortable accommodations and friendly staff were the highlights of your stay. We will be sure to pass your compliments along to our front desk team. Thank you for your review, and please come back soon!

8/10 - 좋아요

Colby

2023년 11월에 1박 숙박함

2/10 - 너무 별로예요

Nathaly

출장 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was dirty, noisy,
2023년 11월에 1박 숙박함
답변 제공: General Manager 님, 2023년 11월 8일
Dear Nathaly,Thank you for your feedback. We will address concerns to ensure a more enjoyable environment for our guests. Your comfort is crucial, and we look forward to demonstrating our commitment to this during your next stay.