야외 수영장, 무료 카바나, 수영장 파라솔

아난타라 라와나 코사무이 리조트, 차웽 여행 후기

5 out of 5
아난타라 라와나 코사무이 리조트, 차웽
92/1 Moo 2, North Chaweng Beach, Koh Samui, Surat Thani

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 401개 이용 후기 중 261개" "
평점 8 - 좋아요. 401개 이용 후기 중 88개" "
평점 6 - 괜찮아요. 401개 이용 후기 중 38개" "
평점 4 - 별로예요. 401개 이용 후기 중 10개" "
평점 2 - 너무 별로예요. 401개 이용 후기 중 4개" "

9.2/10

청결 상태

9.4/10

직원 및 서비스

9.0/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
추천합니다
전반적으로 다 맘에들었어요 일단 위치가 좋앗고 하우스키핑,조식,매우친절한 직원들 다 기억에 남을 여행이였습니다. 비행기시간에 맞춰서 늦은체크아웃도 가능하게끔 해주시고 친절이 몸에 베인 직원들 너무 감동이었습니다
2018년 11월에 3박 숙박함
답변 제공: Guest Relations Manager 님, 2020년 7월 13일
Dear Guest, Thank you for posting a positive score regarding your recent stay at Anantara Lawana, regards, Bronji

8/10 - 좋아요

Jongsup

좋아요: 청결 상태, 직원 및 서비스
별로예요: 객실의 편안함
훌륭한서비스 부족한 위치
서비스는 매우 훌륭하고 다들 친절하나, 아난타라 보풋리조트에 비해서는 시설이 떨어짐 위치는 차웽비치이지만 중심가까지는 걸어서 가기에는 너무 멀어 자동차로 이동해야함 묵었던방이 리조트 입구에 가까웠는데 입구쪽 도로에서의 소음이 그대로 들려와 불편했음
2018년 9월에 5박 숙박함
답변 제공: Dylan 님, 2018년 10월 4일
Dear Guest, Thank you for the feedback and well noted on yur feedback regarding the location near chaweng. We do hope to welcome you back to either Anantara Lawana or Ananatra Bohut in the future. Best regards Dylan Counsel General Manager

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 숙박 시설 상태 및 시설
ok place.
the ambiance of the room and the oceanic view of infinity pool were just great. but toilet especially the bath stincked like crazy and wasnt able to take a bath at all or even leave the toilet room open.
2017년 12월에 3박 숙박함
답변 제공: Joao Corte Real 님, 2018년 1월 8일
Dear Guest, Thank you for sharing your comments regarding your recent stay with us. We are happy to read that you have enjoyed your room and our infinite pool, however we apologize if the hotel did not meet your expectations in some points. Your review is very important to us because it will allow us to improve the quality of our standards. I will share your comments with our chief engineer and our Housekeeping staff and we will take all the necessary steps to address and rectify the challenges identified. Waiting for your esteemed visit again and hoping to have another opportunity to provide you an even better stay in the future, we remain at your entire disposal. Best Regards, Joao Corte-Real General Manager

6/10 - 괜찮아요

hee j.kim 님, seoul

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
좁은수영장과 지저분한바다
좁은수영장과 허접한 bar. 지저분한 바닷가를 제외하면 대체로 좋은 리조트였습니다. 특히 스파가 아주 훌륭했으며 객실이 아름다웠습니다.
답변 제공: Lars 님, 2015년 5월 2일
Dear guest, Thank you very much for your comments and your recent stay, which is both very much appreciated. With kind regards Lars Kerfin General Manager

10/10 - 훌륭해요

richard bryan

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
First class hotel, awesome location. The staff where the best thing about my stay as they where 10/10.
2024년 3월에 6박 숙박함
답변 제공: Alexander M Willmann 님, 2024년 3월 22일
Dear Richard Bryan,We are thrilled to hear that you had such a wonderful experience at our resort. It sounds like the team went above and beyond to make your stay memorable, earning a perfect 10/10 rating from you. Having said that, it is always great when exceptional service enhances the enjoyment of a fantastic location. We are looking forward welcoming you back in near future,Alexander M WillmannExecutive Assistant Manager

10/10 - 훌륭해요

Michael

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Sehr schönes Hotel und einem super Shuttleservice
2024년 2월에 10박 숙박함
답변 제공: Alexander M Willmann 님, 2024년 3월 8일
Dear Michael,Thank you for taking the time to share your feedback with us. We are thrilled to hear that you enjoyed your stay at our resort and found our shuttle service to be great.Providing a comfortable and convenient experience for our guests is our top priority, and we are delighted that our shuttle service contributed positively to your overall experience. Your kind words serve as motivation for us to continue delivering exceptional service to all our guests.We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Warm regards,Alexander M WillmannExecutive Assistant Manager

10/10 - 훌륭해요

Luong

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beach was amazing beautiful, staffs were quick, helful, and polited, area as well as room were cleaned. Overall it is a nice resort to stay for a vacation.
2024년 2월에 4박 숙박함
답변 제공: Alexander M Willmann 님, 2024년 2월 27일
Dear Luong,Thank you for taking the time to share your feedback regarding your recent stay at our resort. We are delighted to hear that you found our beach amazing and beautiful, and that our team were quick, helpful, and polite. Maintaining cleanliness throughout our property is a top priority, and we are glad to hear that both the public areas and your room met your expectations in this regard.Your positive comments inspire us to continue providing excellent service to all our guests and we sincerely hope to have the pleasure of welcoming you back for another memorable stay in the future. Best regards,Alexander M WillmannExecutive Assistant Manager

10/10 - 훌륭해요

Gemma Jane

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We booked Anantara Lewana for our honeymoon. Since the moment we arrived, we didn't want for anything. The pool suite was incredible, the breakfast was delicious and catered for everyone. All the staff were so kind and attentive and the pool gents were always there before you even realised you needed them. We could not fault our stay. There were so many little gestures, like a honeymoon reception with cake and swan towels, valentines chocolates which were delicious and a special cake when we dined at Tree Tops. It has been wonderful. Thank you so much to everybody that looked after us. The Campbells.
2024년 2월에 10박 숙박함
답변 제공: Alexander M Willmann 님, 2024년 2월 21일
Dear Gemma,Thank you ever so much for sharing such heartfelt feedback about your recent honeymoon stay at Anantara Lawana Koh Samui Resort. We are absolutely thrilled to hear that your experience with us was nothing short of extraordinary.Your kind words about our pool suite, breakfast offerings, and the attentiveness of our team truly warm our hearts. We take great pride in ensuring that every aspect of your stay is impeccable, and it brings us immense joy to know that we succeeded in creating a memorable experience for you both.It was our pleasure to arrange special treats and gestures throughout your stay, from the honeymoon reception to the delightful surprises such as the Valentine's chocolates and the personalized cake at Tree Tops Signature Dining. Your happiness means the world to us, and we are delighted to have been a part of your special celebration.On behalf of the entire team, we extend our heartfelt gratitude for choosing Anantara Lawana for such a significant occasion. Should your travels bring you back our way, we would be honored to welcome you for another unforgettable stay.Warmest regards,Alexander M WillmannExecutive Assistant Manager

10/10 - 훌륭해요

Dominik

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 14박 숙박함
답변 제공: Alexander M Willmann 님, 2024년 2월 5일
Dear Dominik,Thank you for taking the time to rate your experience with us on Expedia! We are thrilled to see that you gave us a perfect score of 5 out of 5. We truly appreciate your positive feedback, and we are delighted to know that you had a great stay.Once again, thank you for choosing us, and we hope to have the pleasure of welcoming you back in the future.Best regards,Alexander M WillmannExecutive Assistant Manager

10/10 - 훌륭해요

Sandeep

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 5박 숙박함
답변 제공: Alexander M Willmann 님, 2024년 1월 26일
Dear Sandeep, many thanks for your 10 out of 10 rating in connection with your recent stay.We are looking forward to hosting you again.Warm regards,Alexander M WillmannExecutive Assistant Manager

10/10 - 훌륭해요

Pierre

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 3박 숙박함
답변 제공: Alexander M Willmann 님, 2024년 1월 16일
Dear Pierre,Warmest greetings from Anantara Lawana Koh Samui Resort.Thank you so much for the 10 out of 10 rating in connection to your recent visit with us. We look forward to having an opportunity to welcome you back in the near future.Warm regards,Alexander M WillmannExecutive Assistant Manager

10/10 - 훌륭해요

Daniel

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Let me first say, I am not the person to leave a review. However, my wife and I have been talking about this property everyday since we left. The staff is wonderful and really helps to make the overall experience amazing. I can’t find enough good things to say about the cleanliness of the property as a whole. Book this property and enjoy a 5-star luxury treatment, truly wonderful.
2023년 12월에 12박 숙박함
답변 제공: Alexander M Willmann 님, 2023년 12월 31일
Dear Daniel,We are truly touched by your heartwarming feedback and want to express our sincere gratitude for taking the time to share your positive experience with us. It brings us immense joy to hear that you and your wife have been reminiscing about your stay with us. We are thrilled that our team could contribute to making your overall experience amazing as our team works tirelessly to ensure that every guest feels welcomed and valued.Your compliments about the cleanliness of the resort are truly appreciated and maintaining a pristine and comfortable environment is a top priority for us. Thank you for choosing Anantara Lawana Koh Samui Resort, it was a pleasure having you with us, and we would be honored to welcome you back for another exceptional stay. Once again, thank you for your kind words and all the very best for 2024,Warm regards,Alexander M WillmannExecutive Assistant Manager

10/10 - 훌륭해요

Mario

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Es war ein sehr schöner Urlaub in einer wunderbaren Hotelanlage mit dem freundlichstem Personal welches ich jemals erlebt habe.
2023년 9월에 8박 숙박함
답변 제공: Alexander M Willmann 님, 2023년 10월 26일
Dear Mario,We are thrilled to receive your feedback, and we are so pleased to hear that you had a fantastic stay with us at Anantara Lawana Koh Samui Resort. Your kind words have truly made our day, and we appreciate you taking the time to share your experience.We take great pride in creating a memorable and enjoyable environment for our guests, and we are delighted that you found our resort complex wonderful. Our dedicated team is committed to providing top-notch service, and we are thrilled to learn that you found them to be the friendliest team you have ever encountered.Your satisfaction is our utmost priority, and we are genuinely grateful for your recognition of our efforts. We hope your holiday was filled with unforgettable moments, and we look forward to the opportunity to welcome you back in the future.Thank you again for choosing our resort for your holiday, and we hope to have the pleasure of hosting you again soon.Warm regards,Alexander M WillmannExecutive Assistant Manager

2/10 - 너무 별로예요

Natalie

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 10월에 11박 숙박함

10/10 - 훌륭해요

Robert

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Pure luxury on seaside with a perfect service. These people become your friends.
2023년 7월에 5박 숙박함
답변 제공: Alexander M Willmann 님, 2023년 9월 13일
Dear Robert,Thank you for taking the time to share your wonderful feedback about your recent stay at Anantara Lawana Koh Samui Resort. We are absolutely delighted to hear that you enjoyed your experience and felt the warmth of our hospitality.We take great pride in offering our guests a haven of comfort and elegance by the sea. Your kind words about our service mean the world to us. At our resort, we aim not only to provide top-notch service but also to create genuine connections with our guests. We are thrilled that you felt like our team members became your friends during your stay.Your satisfaction is our top priority, and we are committed to continually exceeding your expectations. We sincerely hope to welcome you back to our resort in the near future, so you can once again experience the luxury and friendship that define our establishment.Warm regards,Alexander M WillmannExecutive Assistant Manager

10/10 - 훌륭해요

Anna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Beautiful place. Friendly staff.
2023년 8월에 5박 숙박함
답변 제공: Alexander M Willmann 님, 2023년 9월 1일
Dear Anna,thank you for taking the time to share your feedback about your recent stay at Anantara Lawana Koh Samui Resort.Nothing beats the satisfaction of knowing that you enjoyed our services, the attentiveness of the team, as well the privacy of our location which gave you comfort during your stay.I do hope that all these beautiful memories linger in your mind until your return as our team and I are looking forward to crafting more memorable experience for you and your dearest ones.With warm regards,Alexander M Willmann,Executive Assistant Manager

10/10 - 훌륭해요

Jentaro

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
スタッフは親切で朝食も美味しかったです。 また泊まりたいと思います。
2023년 7월에 4박 숙박함
답변 제공: Alexander M Willmann 님, 2023년 8월 2일
Dear Jentaro,Thank you for taking the time to share your feedback about your recent stay at Anantara Lawana Koh Samui Resort. We are delighted to read about your positive experience and the kind words you had for our team and breakfast offerings.It warms our hearts to know that our team members made a positive impression on you with their friendly and welcoming demeanor. We believe that exceptional service is one of the cornerstones of a memorable stay, and we take great pride in the efforts of our staff to ensure our guests' comfort and satisfaction.Moreover, we are thrilled to learn that you enjoyed our delicious breakfast offerings. Our culinary team endeavors to curate a delightful and diverse selection of dishes to cater to different preferences, and your positive feedback reassures us that we are on the right track.Your words, "I would stay there again," are music to our ears, and we can not wait to welcome you back for another exceptional experience in the future. Please rest assured that we will continue to uphold the high standards that have left such a positive impression on you during your stay.Thank you once again for choosing our resort, and we eagerly await the opportunity to host you again soon!Best regards,Alexander M WillmannExecutive Assistant Manager

6/10 - 괜찮아요

Trevor

2023년 7월에 1박 숙박함
답변 제공: Alexander M Willmann 님, 2023년 8월 9일
Dear Trevor,Thank you for taking the time sharing your feedback about your recent stay at our resort.At Anantara Lawana Koh Samui Resort we take great pride in providing a peaceful and comfortable retreat just 5 minutes away from the hustle and bustle of city life. Our serene and well-maintained resort offers a range of amenities and activities to ensure our guests' enjoyment.Having said that, we are disappointed not having met your expectations fully and appreciate your rating.Kind regards,Alexander M WillmannExecutive Assistant Manager

10/10 - 훌륭해요

Murillo

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We just had an amazing time at Anantara Lawana in Koh Samui. This place is a legit 5-star hotel. Everything is well maintained, and the whole place is simply beautiful. The staff at Anantara Lawana were incredible. Every single person was friendly and super nice. But we have to give a special shoutout to our guest manager, Sam. He was an absolute gem! Sam helped us with everything and was so attentive to our needs. We can't thank him enough. We're already planning our trip back next year, and this time, we're bringing the whole family along. Anantara Lawana has our full recommendation. It's a fantastic hotel with top-notch facilities and the best service you could ask for.
답변 제공: Alexander M Willmann 님, 2023년 7월 18일
Dear Murillo,Thank you so much for taking the time to share your feedback about your recent stay at Anantara Lawana Koh Samui Resort. We are thrilled to hear that you had an amazing time and that our resort exceeded your expectations.We take great pride in maintaining our property to the highest standards, and we are glad that you found everything well maintained and the overall ambiance beautiful. Our team works tirelessly to provide exceptional service, and we are delighted that you found them to be friendly and super nice. We will definitely pass on your kind words to Khun Sam as he will be delighted to know that he made a positive impact on your experience.It brings us immense joy to hear that you are already planning your trip back next year, and this time, with your whole family. We can't wait to welcome you all and provide another memorable stay for everyone. Rest assured, we will continue to strive for excellence and ensure that you have an even more incredible time with us.Once again, we truly appreciate your kind recommendation and your wonderful feedback. We look forward to creating more cherished memories with you and your family.Warm regards,Alexander M WillmannExecutive Assistant Manager

8/10 - 좋아요

Mohammad

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스
Ok
2023년 7월에 5박 숙박함
답변 제공: Alexander M Willmann 님, 2023년 7월 10일
Dear Mohammad,thank you for taking the time to share your 4/5 rating about your recent stay at Anantara Lawana Koh Samui Resort. I do hope that all beautiful memories linger in your mind until your return as our team and we are looking forward to crafting more memorable experience for you. With warm regards, Alexander M Willmann, Executive Assistant Manager

10/10 - 훌륭해요

Emeric

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
A good location just a few min outside of Central Samui where all the shopping and restaurants are. Taxi's come by often so finding a ride is really convenient. The customer service is excellent and the private beach and pool are big enough to be comfortable in your own resort.
2023년 6월에 3박 숙박함
답변 제공: Alexander M Willmann 님, 2023년 6월 22일
Dear Emeric,thank you for taking the time to share your feedback about your recent stay at Anantara Lawana Koh Samui Resort.Nothing beats the satisfaction of knowing that you enjoyed our services, the attentiveness of the team, as well the privacy of our location which gave you comfort during your stay.I do hope that all these beautiful memories linger in your mind until your return as our team and I are looking forward to crafting more memorable experience for you and your dearest ones.With warm regards,Alexander M Willmann,Executive Assistant Manager

10/10 - 훌륭해요

John R

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A lovely property, but the highlight is truly the staff. They are delightful, welcoming and helpful. By the time we left many of them felt like family. Did I mention the included breakfast? It’s fantastic. Dishes from many regions of the world.
2023년 5월에 6박 숙박함
답변 제공: Alexander M Willmann 님, 2023년 6월 8일
Dear John,Thank you so much for sharing your wonderful feedback about your recent stay at Anantara Lawana Koh Samui Resort. All of us are taking great pride in providing a delightful, welcoming, helpful services, and we are grateful that our efforts made you feel like part of our family during your stay. We believe that genuine hospitality can turn a great stay into an unforgettable one, and your kind words reaffirm that belief.Our culinary team strives to offer a diverse and delectable selection of dishes from various regions of the world, and we hope that these flavors and tastes enriched your mornings and set the tone for a wonderful day ahead.Once again, we thank you for taking the time to share your positive experience. It means a lot to our entire team. We hope to have the pleasure of welcoming you back to our resort in the future, so we can continue to create lasting memories for you.Warm regards,Alexander M WillmannExecutive Assistant Manager

10/10 - 훌륭해요

Nidia

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property is beautiful and set a bit away from the crowd by Cheweng beach. Staff were extremely nice and welcoming.
2023년 5월에 9박 숙박함
답변 제공: Alexander M Willmann 님, 2023년 5월 28일
Dear Nidia,Thank you for taking the time to share your feedback about your recent stay at Anantara Lawana Koh Samui Resort.Nothing beats the satisfaction of knowing that you enjoyed our services, the attentiveness of the team, as well the privacy of our location which gave you comfort during your stay.I do hope that all these beautiful memories linger in your mind until your return as our team and I are looking forward to crafting more memorable experience for you and your dearest ones.With warm regards,Alexander M Willmann,Executive Assistant Manager

10/10 - 훌륭해요

Marjan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 5월에 5박 숙박함
답변 제공: Alexander M Willmann 님, 2023년 5월 22일
Dear Marjan, thank you for taking the time to share your 5/5 rating about your recent stay at Anantara Lawana Koh Samui Resort. I do hope that all beautiful memories linger in your mind until your return as our team and we are looking forward to crafting more memorable experience for you. With warm regards, Alexander M Willmann, Executive Assistant Manager

10/10 - 훌륭해요

Elvin

2023년 5월에 6박 숙박함
답변 제공: Alexander M Willmann 님, 2023년 5월 28일
Dear Elvin,Thank you for taking the time to share your 5 / 5 rating about your recent stay at Anantara Lawana Koh Samui Resort.Nothing beats the satisfaction of knowing that you enjoyed our services, the attentiveness of the team, as well the privacy of our location which gave you comfort during your stay.I do hope that all these beautiful memories linger in your mind until your return as our team and I are looking forward to crafting more memorable experience for you and your dearest ones.With warm regards,Alexander M Willmann,Executive Assistant Manager

8/10 - 좋아요

MANUEL

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place very well located!! They gym needs to be renovated..
2023년 4월에 4박 숙박함
답변 제공: Alexander M Willmann 님, 2023년 5월 3일
Dear Manuel,Thank you for taking the time sharing your feedback about your recent stay at our resort.At Anantara Lawana Koh Samui Resort we take great pride in providing a peaceful and comfortable retreat just 5 minutes away from the hustle and bustle of city life. Our serene and well-maintained resort offers a range of amenities and activities to ensure our guests' enjoyment.Thank you for your contentment as we are constantly striving to provide our guests with the highest quality experience, and your constructive feedback serves as great motivation for our team.Thank you again for choosing to stay with us, and we hope to have the pleasure of serving you again soon.Kind regards,Alexander M WillmannExecutive Assistant Manager

8/10 - 좋아요

nazee

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel but not the best food. Options are mostly western and average. Rooms are ok but not superb for the price.
2023년 4월에 3박 숙박함
답변 제공: Alexander M Willmann 님, 2023년 5월 3일
Dear Nazee,Thank you for taking the time to share your feedback with us regarding your recent stay at Anantara Lawana Koh Samui Resort. We are glad to hear that you enjoyed our resort itself, but we are sorry to hear that the food did not meet your expectations. We appreciate your comments about limited options and average quality of the Western cuisine, and we will certainly take this feedback on board as we strive to improve our culinary offerings. At the same time, we are happy to inform that in due time we are launching our new menus.While we aim to provide our guests with the best possible experience, we understand that there is always room for improvement. We hope to have the opportunity to welcome you back to our little patch in the future and provide you with an even better experience.Kind regards,Alexander M WillmannExecutive Assistant Manager

10/10 - 훌륭해요

Marcus

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
SImply amazing. Rooms and locations are fantastic and the staff is incredibly friendly and profesional and always greet you with a smile. Can't recommend this hotel enough <3
2023년 4월에 2박 숙박함
답변 제공: Alexander M Willmann 님, 2023년 4월 13일
Dear Marcus,thank you for taking the time to share your feedback about your recent stay at Anantara Lawana Koh Samui Resort.Nothing beats the satisfaction of knowing that you enjoyed our services, the attentiveness of the team, as well the privacy of our location which gave you comfort during your stay.I do hope that all these beautiful memories linger in your mind until your return as our team and I are looking forward to crafting more memorable experience for you and your dearest ones.With warm regards,Alexander M Willmann,Executive Assistant Manager

10/10 - 훌륭해요

Isabelle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Incredible service for our honeymoon
We arrived at Anantara Lawana after a stressful day of travelling, and within two minutes the stress had completely melted away! The service was impeccable from the minute we arrived, all of the staff were so polite and they couldn't do enough for us. Our room was stunning (we stayed in one of the pool suites) and the facilities were excellent. The food was delicious - if you're visiting for a special occasion I would highly recommend dining in Treetops restaurant - incredible food in the most beautiful setting. A visit to the spa is also a must. Don't hesitate to book this hotel!
2023년 1월에 7박 숙박함
답변 제공: Alexander M Willmann 님, 2023년 4월 3일
Dear Isabelle,thank you for giving us the opportunity to be your staying destination of your honeymoon and your generous compliments. We were very delighted to have welcomed you at Anantara Lawana Koh Samui Resort. It is indeed a joy to learn that your stay imprints vivid memories as the serene atmosphere of the resort, the facilities offered, the personalized serviced rendered by our team members, fulfilled and even exceeded your expectations. Rest assured that I will share your feedback with our team as their faces will beam with smile upon receiving your compliments. I do hope that the cherished memories of you being lulled by the sights and sounds of the sea will lead you to return as we are looking forward to crafting more memorable experiences for you. Sincerely, Alexander M Willmann Executive Assistant Manager

10/10 - 훌륭해요

Lindsey

2023년 3월에 3박 숙박함
답변 제공: Alexander M Willmann 님, 2023년 3월 21일
Dear Lindsey,thank you for taking the time to share your 10/10 rating about your recent stay at Anantara Lawana Koh Samui Resort. I do hope that all beautiful memories linger in your mind until your return as our team and we are looking forward to crafting more memorable experience for you. With warm regards Alexander M Willmann Executive Assistant Manager

10/10 - 훌륭해요

Jennifer

2023년 3월에 1박 숙박함
답변 제공: Alexander M Willmann 님, 2023년 3월 21일
Dear Jennifer, thank you for taking the time to share your 10/10 rating about your recent stay at Anantara Lawana Koh Samui Resort. I do hope that all beautiful memories linger in your mind until your return as our team and we are looking forward to crafting more memorable experience for you. With warm regards Alexander M Willmann Executive Assistant Manager

8/10 - 좋아요

franck

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Best there is the staff .very friendly
2023년 3월에 5박 숙박함
답변 제공: Alexander M Willmann 님, 2023년 3월 12일
Dear Franck,We are thrilled to read your wonderful review and are delighted to hear that you had such an amazing stay at our luxury resort. It is truly rewarding to know that our efforts to provide exceptional service and create a tranquil atmosphere have made such a positive impact on your experience.We also would like to thank you for your kind words regarding our team, providing attentive and personalized service to each of our guests, and it brings us joy to know that they made a lasting impression on your stay.Thank you once again for taking the time to share your experience with us. We hope to welcome you back to Anantara Lawana Koh Samui Resort and provide you with another unforgettable stay.Warm regards,Alexander M WillmannExecutive Assistant Manager

10/10 - 훌륭해요

Abdulrahman

2023년 2월에 5박 숙박함
답변 제공: Alexander M Willmann 님, 2023년 3월 2일
Dear Abdulrahman, Thank you for choosing Anantara Lawana Koh Samui Resort as your recent vacation destination. It was our pleasure hosting you during your stay with us and it is now our even bigger satisfaction learning about your wonderful experience. It will be my honor to share your top rating with our team who will be delighted knowing about your satisfaction as there is certainly nothing more encouraging for us than knowing that you departed only with fond memories of your stay. I hope that it will not be long until we have the pleasure to welcome you back! With warm regards, Alexander M Willmann, Executive Assistant Manager

10/10 - 훌륭해요

Fethi

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing! The staff is unbelievable, never experienced such a level of dedication and professionalism, they were available since we arrived to the hotel until the checkout! The staff at the beach is from another planet! Amazing! Helpful! Respectful! The breakfast is delicious and very different day after day! I would recommend this hotel to everyone!
답변 제공: Alexander M Willmann 님, 2023년 2월 27일
Dear Fethi,Thank you for choosing Anantara Lawana Koh Samui Resort and for sharing such a heartwarming review! It is highly encouraging to know that our standard of service and hospitality can always make a positive impact and indeed we continually do our utmost to ensure that all our guests are delivered the best and unique stay experience. Rest assure that I will share your kind feedback with our entire team who works restless ensuring the resort is well taken care of. I do hope that the cherished memories of you being lulled by the sights and sounds of the sea will lead you to return as we are looking forward to crafting more memorable experiences for you.Sincerely,Alexander M WillmannExecutive Assistant Manager

10/10 - 훌륭해요

babak

단체 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing hospitality and friendliness. The staff would do anything they can to make your experience unique and welcoming. Beautiful and quiet resort that makes you feel like you are in heaven.
2023년 1월에 4박 숙박함
답변 제공: Alexander M Willmann 님, 2023년 2월 7일
Dear Babak,Thank you for taking the time to share your feedback about your recent stay at Anantara Lawana Koh Samui Resort.Nothing beats the satisfaction of knowing that you enjoyed our services, the attentiveness of the team, as well the privacy of our location which gave you comfort during your stay.I do hope that all these beautiful memories linger in your mind until your return as our team and I are looking forward to crafting more memorable experience for you and your dearest ones.With warm regards,Alexander M Willmann,Executive Assistant Manager

10/10 - 훌륭해요

Jason

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fabulous Resort
Our stay at the Anantara, Chewang was fabulous, and the Staff went out of their way to help you in anyway. The rooms were immaculate, and well apportioned, and like the rest of the resort, well kept, albeit starting to show wear and tear. Breakfast was well organised, and on the better end of the scale for this type of resort - good choice of western and orientalist cooked foods, fresh pastries, great selection of fruit and continental choices. Restaurant style and food was exemplary and the Treetops restaurant was out of this world, but pricey. Overall, I would definitely visit again, as the Anantara delivered on all of its promises
2023년 1월에 10박 숙박함
답변 제공: Jitsinee Saswatsarnti (Nat) 님, 2023년 1월 17일
Dear Jason, Thank you for taking the time to complete our online guest satisfaction survey following your recent stay with us.We were delighted that you enjoyed your stay with us and that you were particularly pleased by the hospitality and genuine service from our team. Your encouraging compliments are certainly appreciated and have been passed on to our team who were thrilled to learn about you great experience and appreciative comments.Thank you once again for your valuable feedback. The team and I are very much looking forward to welcoming your return to Anantara Lawana Koh Samui Resort in the near future for another memorable experience.Sincerely,Jitsinee Saswatsarnti (Nat)Front Office Manager

10/10 - 훌륭해요

Carmit

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We will come back
It was amazing stay - the room is big (pool access Vila) I liked the outside shower 😂, we had it all in the room even a bag for the beach , flip flop they thought about it all . very helpful staff In everything we wished to do Faby you are great . The cooking lesson was a lot of fun , thank u Adam and his assistant.
2023년 1월에 6박 숙박함
답변 제공: Front Office Manager 님, 2023년 1월 17일
Dear Carmit, Thank you for choosing our hotel and taking the time to share your feedback about your experience with us.We are delighted to learn that you had a memorable stay and we appreciate your kind praise of our team members, particularly Khun Fahmee and Chef Adam. I will ensure to share this feedback with them and the rest of the team to continue to inspire and motivate them to deliver exceptional customer service.We look forward to welcoming you back to Anantara Lawana Koh Samui Resort in the near future.Sincerely,Jitsinee Saswatsarnti (Nat)Front Office Manager

10/10 - 훌륭해요

avraham

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing resort great location and Private beach. Super clean and in general execellent place
2022년 12월에 5박 숙박함
답변 제공: Jitsinee Saswatsarnti (Nat) 님, 2023년 1월 6일
Dear avraham, Thank you for taking the time to complete our online guest satisfaction survey following your recent stay with us.We were delighted that you enjoyed your stay with us and that you were particularly pleased by the hospitality and genuine service from our team. Your encouraging compliments are certainly appreciated and have been passed on to our team who were thrilled to learn about you great experience and appreciative comments.Thank you once again for your valuable feedback. The team and I are very much looking forward to welcoming your return to Anantara Lawana Koh Samui Resort in the near future for another memorable experience.Sincerely,Jitsinee Saswatsarnti (Nat)Front Office Manager

10/10 - 훌륭해요

Mark

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A truely awesome resort with outstanding facilities and amazing customer focused staff. This team bend over backwards to make sure you have an awesome experience. Add to that three great dinning options, an awesome private beach and relaxing pool. Why would you leave the resort
답변 제공: Jitsinee Saswatsarnti (Nat) 님, 2022년 11월 8일
Dear Mark, Greetings from Anantara Lawana Koh Samui Resort!Thank you for choosing our hotel and taking the time to share your feedback about your experience with us.We are delighted to learn that you had a memorable stay and we appreciate your kind praise of our team members. I will ensure to share this feedback with them and the rest of the team to continue to inspire and motivate them to deliver exceptional customer service.We look forward to welcoming you back to Anantara Lawana Koh Samui Resort in the near future.Best regards,Jitsinee Saswatsarnti (Nat)Front Office Manager

10/10 - 훌륭해요

erez

가족 여행
좋아요: 숙박 시설 상태 및 시설
Sunny was very helpful and the service of housekeeping and all around was wonderful. We had the best 2 bedrooms villa on the private beach it was amazing. The only thing they need renew the wood floor outside, and all the rest inside the rooms are just perfect.
2022년 10월에 2박 숙박함
답변 제공: Jitsinee Saswatsarnti (Nat) 님, 2022년 11월 8일
Dear erez, Greetings from Anantara Lawana Koh Samui Resort!Thank you for taking the time to share your experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that we met your expectations. Thank you for your kind praise of our team members, including Khun Sunny and Housekeeping tea, whom you mentioned. I will ensure to share this feedback with them and the rest of the team to continue to inspire and motivate them to deliver exceptional customer service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Jitsinee Saswatsarnti (Nat)Front Office Manager

8/10 - 좋아요

YOSHIMASA

2022년 9월에 3박 숙박함
답변 제공: Jitsinee Saswatsarnti (Nat) 님, 2022년 11월 8일
Dear YOSHIMASA, Greetings from Anantara Lawana Koh Samui Resort!Thank you for taking the time to share your recent stay with us.We were delighted that you enjoyed your stay with us and we appreciated the scores that you gave 8 out of 10. However, I have seen that there is some room for the improvement. If your time permits, I would be grateful for an opportunity to speak with you directly regarding your experience so as to ensure we take corrective action and restore your confidence in our hotel.Best regards,Jitsinee Saswatsarnti (Nat)Front Office Manager

10/10 - 훌륭해요

Or

2022년 9월에 4박 숙박함
답변 제공: Jitsinee Saswatsarnti (Nat) 님, 2022년 10월 1일
Dear Or Yitzhak,Warmest greetings from Anantara Lawana Koh Samui ResortThank you so much for the 10 out of 10 rating about your recent visit with us.We look forward to have an opportunity to welcome you back in the near future.Best regards,Jitsinee Saswatsarnti (Nat)Front Office Manager

10/10 - 훌륭해요

pablo

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel muy recomendable porque lo digo yo. Todo perfecto ningún fallo
2022년 9월에 2박 숙박함
답변 제공: Jitsinee Saswatsarnti (Nat) 님, 2022년 10월 1일
Dear pablo,Thank you for taking the time to share your recent stay with us.We were delighted that you enjoyed your stay with us and that you were particularly pleased by the hospitality and genuine service from our team. Your encouraging compliments are certainly appreciated and have been passed on to our team who were thrilled to learn about you great experience and appreciative comments.Thank you once again for your valuable feedback. The team and I are very much looking forward to welcoming your return to Anantara Lawana Koh Samui Resort in the near future for another memorable experience.Sincerely,Jitsinee Saswatsarnti (Nat)Front Office Manager

10/10 - 훌륭해요

Iqraa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing stay. The staff were the most friendliest and kindest. Cannot recommend enough
2022년 9월에 5박 숙박함
답변 제공: Jitsinee Saswatsarnti (Nat) 님, 2022년 10월 1일
Dear Iqraa,Thank you for taking the time to share your recent stay with us.We were delighted that you enjoyed your stay with us and that you were particularly pleased by the hospitality and genuine service from our team. Your encouraging compliments are certainly appreciated and have been passed on to our team who were thrilled to learn about you great experience and appreciative comments.Thank you once again for your valuable feedback. The team and I are very much looking forward to welcoming your return to Anantara Lawana Koh Samui Resort in the near future for another memorable experience.Sincerely,Jitsinee Saswatsarnti (Nat)Front Office Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 8월에 6박 숙박함
답변 제공: Jitsinee Saswatsarnti (Nat) 님, 2022년 10월 1일
Dear Sir or Madam,Warmest greetings from Anantara Lawana Koh Samui ResortThank you so much for the 10 out of 10 rating about your recent visit with us.We look forward to have an opportunity to welcome you back in the near future.Best regards,Jitsinee Saswatsarnti (Nat)Front Office Manager

10/10 - 훌륭해요

Kitiwan 님, Stamford

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very friendly and courteous staffs. Very good all around, can’t go wrong with it. Not a big fan of partially open bathroom though.
2022년 8월에 2박 숙박함
답변 제공: Jitsinee Saswatsarnti (Nat) 님, 2022년 8월 20일
Dear Kitiwan,Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Jitsinee Saswatsarnti (Nat)Front Office Manager

10/10 - 훌륭해요

Vishal

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A true luxury resort. The staff is very courteous and hospitable with minute attention to details. Indian food station at the breakfast buffet was amazing. Vipin is a great chef and truly stands out. On the downside, Indian food is not on the menu for lunch and dinner. Hopefully with more indian tourists returning back to Phuket, they can expand the menu.
2022년 7월에 2박 숙박함
답변 제공: Alexander M Willmann 님, 2023년 7월 10일
Thank you for taking the time to share your feedback with us back in 2022 as we appreciate your thoughts on your experience during your stay.We are pleased to inform you that since then, we have introduced new innovations and have taken significant steps to improve our services and amenities as our goal is to provide our guests with the best possible experience and to exceed their expectations in every way.We would be honored to welcome you back to our resort and show you the improvements we have made as we hope that you will consider visiting us again in the near future.All of us look forward to the opportunity to serve you again soon.Alexander M Willmann Executive Assistant ManagerAnantara Lawana Koh Samui Resort

10/10 - 훌륭해요

Mark

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
After 10 days, we had a marvellous time. Without a doubt the staff are sensational compared with stays we’ve had in other compatible hotels. Would highly recommend this hotel, it’s quiet, comfortable and if you get a chance walk into the treetops restaurant for an exceptional night out
2022년 7월에 10박 숙박함
답변 제공: Jitsinee Saswatsarnti (Nat) 님, 2022년 8월 20일
Dear Mark,Thank you for taking the time to complete our online guest satisfaction survey following your recent stay with us.We were delighted that you enjoyed your stay with us and that you were particularly pleased by the hospitality and genuine service from our team. Your encouraging compliments are certainly appreciated and have been passed on to our team who were thrilled to learn about you great experience and appreciative comments.Thank you once again for your valuable feedback. The team and I are very much looking forward to welcoming your return to Anantara Lawana Koh Samui Resort in the near future for another memorable experience.Best regards,Jitsinee Saswatsarnti (Nat)Front Office Manager

10/10 - 훌륭해요

James

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 7월에 4박 숙박함
답변 제공: Jitsinee Saswatsarnti (Nat) 님, 2022년 8월 20일
Dear James,Warmest greetings from Anantara Lawana Koh Samui ResortThank you so much for the rating 10 out of 10 about your recent visit with us.We look forward to have an opportunity to welcome you back in the near future.Best regards,Jitsinee Saswatsarnti (Nat)Front Office Manager

8/10 - 좋아요

Ghazal

2022년 4월에 11박 숙박함
답변 제공: Jitsinee Saswatsarnti (Nat) 님, 2022년 8월 20일
Dear Ghazal,Thank you for taking the time to complete the survey following your recent visit at Anantara Lawana Koh Samui Resort!It is wonderful to read the high score regarding your recent stay, however, there was some lack of services or the property itself. For future improvement, may I kindly have your kind provision for more detail where we need to take care as we always believe that your comment is what make us better. Best regards, Jitsinee Saswatsarnti (Nat)Front Office Manager