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갈라파고스 이슬란드스 호텔 여행 후기

2.5 out of 5
갈라파고스 이슬란드스 호텔
Petrel Y Floreana, Puerto Ayora, Galapagos

이용 후기

6.4
평점 10 - 훌륭해요. 31개 이용 후기 중 5개" "
평점 8 - 좋아요. 31개 이용 후기 중 7개" "
평점 6 - 괜찮아요. 31개 이용 후기 중 12개" "
평점 4 - 별로예요. 31개 이용 후기 중 4개" "
평점 2 - 너무 별로예요. 31개 이용 후기 중 3개" "

7.4/10

청결 상태

6.8/10

직원 및 서비스

6.2/10

숙박 시설 상태 및 시설

이용 후기

4/10 - 별로예요

Ma 님, Quito, Ecuador

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Tel Confirmation must be required!
Expedia system didn't reserve my room properly, so no room was available during new year. Hotel staff speaks only spanish, so without spanish this hotel is impossible. (if you speak spanish well, it's very regular level of Ecuadorian hotel.) Other customers also missed rooms. Tel confirmation must be required. Don't rely on Expedia,
2017년 12월에 7박 숙박함

10/10 - 훌륭해요

Rosa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Muy buena atención en especial de Liliana, gracias x todo
2017년 10월에 4박 숙박함

8/10 - 좋아요

Rudolph 님, USA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very satisfied
Stayed here for a week. Realize that you are likely going to the Galapagos for not for the resort experience but for the outdoor activities and wild life. There was a some culture shock for a day or so. The 2nd floor accommodation was v nice and spacious. Rooms will be as high as the 4th floor, accessible by stairs. Rooms had multiple beds. This hotel, like many hotels on the island are like a nice oasis in the middle of local residential neighborhoods which look pretty poor and primitive by USA standards. Our initial reaction to the neighborhood was concern but after spending a week there we realized the island is very safe. We regularly walked to and from the hotel in the evening and had no problems. Everyone was friendly. Just watch out for the taxis. Cars have the right of way, not people. The town center is about a 15-20 min walk down these neighborhoods. There is a small bakery around the corner where we picked up some bread and cookies. Breakfast was very good, fruit, egg, toast cheese, ham and local fruit juice. The staff was very helpful despite their limited English. Had to use google translator a few times. English speakers are not as common in the Galapagos but we managed just fine. Slow WIFI is available. The hotel tries hard to provide nice accommodations for USA and European travelers. Hotel condition- very good. If you feel you want or need a more "resort" experience, look on Charles Darwin Rd. Would definitely have no problems staying again.

6/10 - 괜찮아요

Melba 님, Quito, Ecuador

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Kind of Expensive for the services provided
Although in Galápagos hotels with services like a pool are expensive, it was not really worthwhile I never used the pool because it was dirty and too small, besides you don´t want to be in a hotel with pool when you are in a marine reserve so beautiful like Galápagos. So it´s better trying to save in accomodation because tours to see the other islands are really expensive.

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
No values for money
Internet(WiFi) was very bad nothing at all, Shower was not working when we ask to give us another room they denied, hotel is too far from tour agencies and restaurants.

6/10 - 괜찮아요

rodrigo 님, Sao jose do rio preto

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Inviável
Pessimo custo beneficio. Quarto espaçoso, mas com muitos lances de escada. Banho a "conta gota", com pouquíssima agua. Funcionários mal humorados e sem disposição em auxiliar. Um pouco distante da avenida principal. Nao aceitaram nosso pagamento no cartão, embora outro hospede tivesse terminado de pagar no cartão.

4/10 - 별로예요

Trish 님, Manhattan, New York, NY, USA

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Horrible hotel for anyone - Galapagos
The staff was very unfriendly, rude. The rooms were lacking a lot of attention. There was no safe in the room, this made me uncomfortable considering there was no locked door to the public in the main area of the hotel, and anyone on the street could easily gain access to the hotel. Locks on room doors were flmsy at best, and there was no privacy. Plus pool access was denied up until the last day to which I found it filthy, disgusting and had no desire to use it.

4/10 - 별로예요

실제 이용하신 고객

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Este hotel tiene muchas deficiencias,
El desayuno de muy mala calidad, el TV sin control, elaire acondicionado ruidoso y viejo no funciona bien. El personal no es amable, queda muy distante del muelle. Una cama doble de 2 colchones sencillos unidos, el cuarto no tiene cortinas.Estuvimosmuy incomodos, la calidad del servicio es muy mala y la atención pésima..

6/10 - 괜찮아요

Bryan 님, Oklahoma

I'd stay again.
Nice place just a few blocks from the beach and town center of activities. Taxi cabs are $1 to anywhere in town.The pool is nice and clean. the breaskfasts simple but okay. The staff actually cooked breakfast for us 30 minutes early when we had a tour to catch.Very nice. Only complaint is when we realized our sliding patio door wouldn't lock the staff failed to fix it. Not good. Overall a pleasant stay for the money. Good hot showers and very thin walls also should be pointed out.

6/10 - 괜찮아요

Don 님, Perris, CA

좋아요: 청결 상태, 직원 및 서비스
Quiet, but it'll do
The people there are very nice and friendly. My first day the was an experience. I was greeted with with no water. My friend that joined me was stuck in the shower with no water...Day 1. They were quick to fix it...two hours later. No water problem rest of the trip. The shower tells seems old, but clean. The shower towels really thin and old...no fluffy feeling. lol Oh, neighbor has a rooster...go off clock work at 5 am every morning. The place was clean and the all the people at the hotel were very kind and helpful.

6/10 - 괜찮아요

Vern 님, NIceville, Florida

Disappointed.
The appearance of the hotel is okay but it has major drawbacks. First, and most important, it's buried in a run-down neighborhood approx 6 blocks from the water. Also, I found it extremely difficult to get the "straight word" on anything. My queries about "tours" etc. always resulted in the same hustler appearing on the scene. I cannot stand that type of pressure from someone who apparently has inside connections. Individual staff members seemed okay and the breakfast was also okay. In my judgment an "accident about to happen" exists in the outside staircase used for access to the rooms on the 2nd, and 3rd floors. It rains almost daily and the wet stairs are extremely slippery and could result in a fall causing serious injuries. I would not book at this hotel again nor recommend it to anyone else...Overall, I left the Galapagos Islands with negative feelings...I believe that staying in a hotel on the water would have made a difference.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
linda pileta, buen desayuno, pero las fotos de la pagina enganan un poco. recomendado por relacion precio-calidad y comparado con otros hoteles de las islas

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태
This hotel was adequate, but not outstanding in any area.

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

8/10 - 좋아요

Katharina 님, Suiza

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설
I was not disapointed.
This hotel was fine for what it was. It was not super luxurious, it was not on a main street, it was a basic place to sleep. Keep in mind, the galapagos isn't hawaii, there are no mega hotels, no Hiltons, although there are nicer places then this. It was maybe 4 blocks from the main road, which wasn't too bad, considering that a cab is a dollar, and most tours, even day tours will pick you up from your hotel. My only complaint, the walls are thin and the rooms smell like insecticide.

2/10 - 너무 별로예요

Lisa 님, Cnt'l FL

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Sad Experience
I called ahead to Hotel as I was informed departing Costa Rica that I would need a "Fiebre Amarilla" vaccine (yellow fever vaccine) and requested that the reception at Casa Natura Galapagos call me back if the vaccine was available on the Island. A Ms. Pilar did not think this was an urgent enough medical request and let me come ahead to the Galapagos when I could have easily gotten the vaccine on the mainland. My trip was delayed 10 days, at much expense to me because of this. Other problems with my room: -Checked into occupied room -Twin beds in new room instead of requested full/queen -No hot water -No bath tub stop -No mattress pad -Mold on pillowcase -Turn down service entered room while I was asleep -Hotel lost power @0515 I have fotos of mold and bare beds

6/10 - 괜찮아요

Samantha 님, New York

별로예요: 청결 상태
Not a bad hotel but rates too high for this standard.
I have several small gripes about this hotel which I wouldn't bother mentioning if it was priced at a lower rate. We were there for 3 nights, it was ok but not a great stay. The hotel was about 3 blocks from the main area of town, we didn't have a problem walking as the town is very safe. Taxi's are only $1 where ever you go in the town. Even though the rooms appeared to be clean we could see that the bathroom had not been cleaned very well. Hairs in the bath and on the floor also a small dead spider was on the bath when we arrived and still there 3 days later. The Television didn't work even though they had someone try to fix it on the second day. The staff were young, very pleasant and helpful even though they didn't speak good English. The island has very limited hotels and from what I heard the standards are pretty similar every where.

6/10 - 괜찮아요

Fernando 님, Buenos Aires

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설

8/10 - 좋아요

Helge 님, Norway

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good value for money
We had a great stay at this hotel, with helpful staff and clean room. 5 - 10 min walking from the town center.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Decent Hotel
Overall I thought it was a decent place to stay. The only issue I had was that the hot water did not have much water pressure. If you turned on the cold water then the water was too cold. However, if you turned on the hot water and waited 10 minutes before getting into the shower, then the pressure increased and you could take a decent shower. Other than it was fine. Breakfast was good, room was clean, I had plenty of space (four beds for just me) and the staff were friendly and helpful.

10/10 - 훌륭해요

Christian 님, Minnesota

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Went out of their way to accomodate us
The hotel was only built in 2009 and is in mint condition. Staffed by locals most of whom had very good english who went out of their way to walk their clients down the road to bus stops, taxis, whatever they needed. The only complaint was that the walls were thin and you could hear kids running around at all hours. The on-line map does not show its location acuratly, its actually north of the port's main road (charles darwin ave) by about five blocks but still super easy to find, 10 minute walk from anything perfectly safe and definetly worth it.

6/10 - 괜찮아요

Ann 님, Washington, DC

좋아요: 청결 상태
Casa Natura - Middle of the Road
This hotel was average. The hot water was spotty and the water pressure lacking. The breakfasts were very repetitive and unimaginative. The staff was very nice and the President of Ecuador was arriving there as I was leaving, so it can't be all bad.

6/10 - 괜찮아요

PAULO 님, SAO PAULO

좋아요: 청결 상태

10/10 - 훌륭해요

olaf 님, greater vancouver,canada

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
love this hotel
top of the line hotel here,great staff,nice little pool for a dip after a long day out.a nice quiet neighborhood,but still close to the centre,easy walk to everything,great breakfast served here.

8/10 - 좋아요

Longtimetraveler 님, Upstate NY

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Casa Natura was a great choice for our stay in Puerto Ayora.
The Casa Natura was an excellent no frills hotel. We enjoyed our stay. The staff were very friendly and went out of their way to be of service. The main street in Puerto Ayora was a short walk away.

8/10 - 좋아요

Super Gringo 님, Vancouver Island Nanaimo Canada

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Had a great time and the hotel was wonderful!
Casa Natura was a great place to spend a week. The staff was friendly, helpful and informative. We really enjoyed the breakfeast each morning, it was excellent, delicious and was homemade. The location was a short walk to the central. One small downside was a church that love to sing and play music at early hours. It was Christmas season and we understood. The music it actually added character to the hotel. We would defintely stay at Casa Natura and refer it to friends and family. Feliz anno nuevo, David

10/10 - 훌륭해요

olaf 님, greater vancouver,canada

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
very nice hotel good quality highly reccomend
would go back again more than I expected and would recomend this hotel to anyone thinking of staying there

6/10 - 괜찮아요

abayuba 님, argentina uruguay

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
casa natura galapagos
el hotel es nuevo y limpio, el personal agradable, pero el precio es ecxesivo, no por el servicio sin por la opciones que hay en el lugar.

10/10 - 훌륭해요

Doudi 님, KIRYAT ATA ISRAEL

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
GREAT HOTEL!!!
This is my second time in Galapagos. Two years ago I travelled in a Cruise for 3 days and 4 nights but I could not visit Isabela Island. This time I decided to do the tour by myself and stayed in Casa Natura Hotel in Puerto Ayora. I had a great time at CASA NATURA HOTEL. I really enjoyed the hotel. The place was clean, quiet and the staff treated you like family. The Galapagos Islands are an amazing place to visit . I really enjoyed the trip, the tours and the great hospitality of the staff . I will for sure come back again.

2/10 - 너무 별로예요

avemaria 님, rome, italy

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The worst hotel at the Galapagos Islands.
No stars hotel. Far away from the city. No internet service. No phone service. No meal service. Awful/