Well, this will be our last stay.. I am handicapped and on oxygen, cant walk far, and stairs are out of the question.. we specifically asked to be on the main floor, with drive up parking. we show up to check in and we were put on the 2nd level!!! it was a late checkin but this is unacceptable!!! the ONLY positive was the a/c was on,, but on low. substandard.. I guess you get what you pay for.. honestly,, if it were your parents staying?? you would expect far better..