실내 수영장, 08:00 ~ 22:00 오픈, 일광욕 의자

베스트 웨스턴 플러스 유니버시티 인 여행 후기

3 out of 5

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 1005개 이용 후기 중 626개" "
평점 8 - 좋아요. 1005개 이용 후기 중 277개" "
평점 6 - 괜찮아요. 1005개 이용 후기 중 68개" "
평점 4 - 별로예요. 1005개 이용 후기 중 18개" "
평점 2 - 너무 별로예요. 1005개 이용 후기 중 16개" "

9.2/10

청결 상태

9.4/10

직원 및 서비스

9.2/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

8/10 - 좋아요

Tracy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Donovan

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My family liked the breakfast. We had something different every day. We also liked the pool and hot tub. Very clean and nice.
2024년 3월에 3박 숙박함
답변 제공: ColleenL 님, 2024년 3월 28일
Thank you so much for your wonderful review of our hotel! We are glad you had the chance to enjoy our pool amenity. We hope you visit us again soon!

8/10 - 좋아요

Mike

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Old hotel but well maintained. Nice staff!
2024년 3월에 1박 숙박함
답변 제공: ColleenL 님, 2024년 3월 27일
Hi Mike,Thank you for your feedback. We are working on updates as quickly as we can! Thank you for acknowledging our staff. They are awesome, and we are lucky to have them.

8/10 - 좋아요

Fred

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
There was a party there with multiple adults and dozens of children and they used the pool and hot tub the entire day. There were 18 people in the hot tub and they didn’t even leave for a few hours. We just wanted to sit in the hot tub for 15-20 minutes they didn’t leave until they were kicked out at closing.
2024년 3월에 2박 숙박함
답변 제공: ColleenL 님, 2024년 3월 25일
Hi Fred, I'm so sorry to hear about your experience. Feel free to let our Front Desk Managers know if this happens again. We are happy to ask them to let other use the amenities. I hope this doesn't affect you choosing to stay at our hotel in the future. We hope you give us another opportunity.

10/10 - 훌륭해요

Zachary

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great property, restaurant and breakfast. Rooms are showing some age and wear, but clean and comfortable nonetheless.
2024년 3월에 1박 숙박함
답변 제공: ColleenL 님, 2024년 3월 14일
Hi Zachary, thank you for your review of our hotel! We appreciate you taking the time to highlight our amenities. We are working on upgrades to rooms as quickly as possible. We appreciate the feedback and hope you choose to stay at our hotel in the future!

10/10 - 훌륭해요

gregory 님, Walla Walla

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The aroma of fresh baked cookies greeted us as we walked in. It felt like we were home. The staff were incredibly nice. Rooms were clean. Great hotel.
2024년 3월에 1박 숙박함
답변 제공: ColleenL 님, 2024년 3월 4일
Hi Gregory! Thank you so much for your great review of our hotel. We are glad to hear that you enjoyed the fresh baked cookies. Our staff is definitely the best part of our hotel. Thank you again for taking the time to review our hotel. We hope you visit us again soon!

10/10 - 훌륭해요

Jason

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff checked us in early and were very accommodating. Room was clean and location was close to all amenities. I would definitely recommend this location if you are in need of a reasonably priced stay with everything you need.
2024년 2월에 1박 숙박함
답변 제공: Hotel Management Team 님, 2024년 2월 25일
Hi Jason! Thank you so much for taking the time to review our hotel. We are so happy to hear that you had an awesome experience. We hope you choose to stay at our hotel again.

10/10 - 훌륭해요

Richard

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great breakfast Staff was great
2024년 2월에 1박 숙박함
답변 제공: ColleenL 님, 2024년 3월 14일
Hi Richard! Thank you for your review of our hotel. More importantly, thank you for acknowledging our staff, they are the unsung heroes of our hotel! We hope you choose to stay with us again soon.

10/10 - 훌륭해요

d

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: ColleenL 님, 2024년 2월 5일
Thank you for your review of our property. We are glad to see you enjoyed your visit and hope you choose to stay at our hotel again soon!

8/10 - 좋아요

Jennifer 님, Kingston

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
I like the ability to exercise, either in the gym or just walking the square of the building! Good breakfast, Nice staff. The rooms are nicely outfitted but the building is getting old and a little worn. I like the little fridge and the microwave.
2024년 1월에 3박 숙박함
답변 제공: CLopez 님, 2024년 2월 1일
Hi Jennifer, thank you for taking the time to review our hotel. I'm glad to hear that you were able to use our gym and that you had a pleasant experience. Our breakfast program is something to proud of and our staff is awesome. Thank you for the feedback regarding the look of our hotel. I have passed it along to our upper management. Thank you again Jennifer!

6/10 - 괜찮아요

Kyle

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
Upset the pool was not open, we did not get a discount due to this either. Kids were looking forward to it. Room was clean, check in was easy and buffet breakfast and service were great.
2024년 1월에 1박 숙박함
답변 제공: ColleenL 님, 2024년 1월 16일
Hi Kyle, I'm so sorry to hear that you did not have the experience you were expecting. If you choose to stay at our hotel in the future, I would personally like to assist in making your reservation so we can get you a better rate due to your lackluster previous experience with the pool being closed. I'm glad to hear that you had a great check-in and great service from our team member. Please don't hestitate to reach out for any future reservations.

10/10 - 훌륭해요

Brett

좋아요: 청결 상태, 직원 및 서비스
2024년 1월에 1박 숙박함
답변 제공: ColleenL 님, 2024년 1월 12일
Hi Brett! Thank you so much for your awesome review of our hotel! We thank you for taking the time to write about us and we hope you stay with us again soon.

10/10 - 훌륭해요

Rachel 님, Orofino

2024년 1월에 1박 숙박함
답변 제공: ColleenL 님, 2024년 1월 12일
Hi Rachel! Thank you so much for taking the time to review our hotel. We are so happy to hear that you had an awesome experience. We hope you choose to stay at our hotel again.

10/10 - 훌륭해요

Kim

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: ColleenL 님, 2024년 1월 16일
Hi Kim! Thank you for taking the time to review our hotel. We are so happy to see that you enjoyed your stay. We hope you choose to stay with us again in the future!

10/10 - 훌륭해요

Kimberly

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: ColleenL 님, 2024년 1월 16일
Hi Kimberly! Thank you so much for taking the time to review our hotel. We appreciate your business and value your feedback. We hope you stay with us again soon!

2/10 - 너무 별로예요

Ryan

2023년 12월에 1박 숙박함
답변 제공: ColleenL 님, 2024년 1월 12일
Hi Ryan, I am so sorry to hear that you had a bad experience at our property. If there is anything we can do to rectify your poor experience please let us know. We hope you give us a chance in the future to provide you with an excellent stay.

10/10 - 훌륭해요

bob

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Moscow BW has a nice staff.
Fast and friendly check in. Room clean and as expected. Man that maintained the breakfast area this AM did a fantastic job and has a great polite presence.
2023년 11월에 1박 숙박함
답변 제공: ColleenL 님, 2023년 12월 13일
Hi Bob! Thank you so much for your awesome review of our hotel! Our breakfast team is so amazing. We are lucky to have them. Alan is certainly our shining star! We hope you visit us again soon.

10/10 - 훌륭해요

Olga

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice place and free welcome drink and free cookies
2023년 11월에 1박 숙박함
답변 제공: ColleenL 님, 2023년 12월 13일
Hi Olga! Thank you so much for your amazing review of our hotel! We really appreciate your feedback. I'm so happy you enjoyed the complimentary drink offered Sunday - Thursday and our fresh daily cookies! We hope you stay with us again soon!

10/10 - 훌륭해요

Steven

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything AOK
2023년 11월에 4박 숙박함
답변 제공: ColleenL 님, 2023년 12월 13일
Hi Steven! Thank you for your review of our property! We are glad to hear that you enjoyed your stay and look forward to welcoming you back to our establishment.

10/10 - 훌륭해요

Danielle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: ColleenL 님, 2024년 1월 16일
Hi Danielle! Thank you for your awesome review of our hotel. We are glad to see you enjoyed your visit. We hope to host you again soon.

10/10 - 훌륭해요

Andrew

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff at check-in were great
2023년 11월에 1박 숙박함
답변 제공: ColleenL 님, 2023년 11월 27일
Hi Andrew! Thank you so much for your feedback. We really appreciate you taking the time to review our hotel. We hope you stay with us again soon!

8/10 - 좋아요

Donald 님, Rancho Palos Verdes

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Always a great place to stay in Moscow. Clean, quiet, with a good breakfast and a very friendly staff
2023년 11월에 3박 숙박함
답변 제공: ColleenL 님, 2023년 11월 27일
Hi Donald,Thank you for reviewing our property! We appreciate your business and value your feedback. Thank you for recognizing our staff. We are lucky to have them. We hope you stay with us again soon.

8/10 - 좋아요

Genesee

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: ColleenL 님, 2023년 11월 27일
Thank you for your review! We hope you stay with us again soon!

10/10 - 훌륭해요

Richard

2023년 11월에 1박 숙박함
답변 제공: ColleenL 님, 2023년 12월 13일
Thank you Richard for your awesome review of our property. We appreciate you taking the time to recommend our hotel. We hope you stay with us again soon!

8/10 - 좋아요

Daniel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Only complaint i have is i had reservations for three nights. I was called away and need to cancel my last night. Sadly i was told they atill had to charge for that night. Also the price for the third night was $25 more.
2023년 10월에 3박 숙박함
답변 제공: ColleenL 님, 2023년 11월 27일
Hi Daniel! I'm so sorry to hear about your experience. We do value your feedback and appreciate you taking the time to write about your experience. We hope you give us the another opportunity to exceed your expectations.

8/10 - 좋아요

David

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stay often as expected
2023년 10월에 1박 숙박함
답변 제공: ColleenL 님, 2023년 10월 27일
Hi David. Thank you for your review of our property. We hope you enjoyed your visit and choose to stay with us again.

10/10 - 훌륭해요

Rick

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Just one night but very nice & quiet!
2023년 10월에 1박 숙박함
답변 제공: Colleen L 님, 2023년 10월 26일
Hi Rick! Thank you so much for your review! We really appreciate your business and value your feedback. We hope you choose to stay with us again soon.

10/10 - 훌륭해요

Robert

출장 여행
좋아요: 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
Very nice staff but everything is very “tired” the desk chair belongs at the dump - pretty bad
2023년 10월에 1박 숙박함
답변 제공: ColleenL 님, 2023년 10월 26일
Hi Robert, thank you for letting us know. We have relayed the information to our housekeeping department to replace the chair. We really value your feedback and appreciate your business. I'm glad to hear that the staff did a great job making you feel comfortable at our hotel. We hope you choose to stay with us again in the future.

10/10 - 훌륭해요

Nicole

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함
답변 제공: ColleenL 님, 2023년 10월 24일
Hi Nicole! Thank you so much for taking the time to give us a review. We value your feedback. We hope you choose to stay with us again soon!

10/10 - 훌륭해요

Michael

2023년 10월에 2박 숙박함
답변 제공: ColleenL 님, 2023년 10월 24일
Hi Michael! Thank you so much for your awesome review of our hotel. We appreciate your feedback and value your business. We hope you stay with us again soon!

10/10 - 훌륭해요

Diane

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Perfect.
2023년 10월에 1박 숙박함
답변 제공: ColleenL 님, 2023년 11월 27일
Hi Diane! Thank you for your awesome review. We really value your feedback and appreciate your business. We hope you stay with us again soon!

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스
2023년 10월에 1박 숙박함
답변 제공: ColleenL 님, 2023년 11월 27일
Thank you for taking the time to review our hotel! We hope you enjoyed your visit with us and hope you visit us again soon.

10/10 - 훌륭해요

Kenneth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함
답변 제공: ColleenL 님, 2023년 10월 23일
Hi Kenneth! Thank you so much for your awesome review of our property! We appreciate your business and look forward to welcoming you again in the future!

10/10 - 훌륭해요

Jaime

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Everything was fine, the staff, the restaurant. I will stay here on my next trips.
2023년 10월에 5박 숙박함
답변 제공: ColleenL 님, 2023년 10월 19일
Jaime, thank you so much for your awesome review of our hotel! We really hope you stay with us again soon. We will let our staff know that they did a great job.

8/10 - 좋아요

Verdine

2023년 10월에 1박 숙박함
답변 제공: ColleenL 님, 2023년 11월 27일
Thank you Verdine for your review of our property! We hope you stay with us again soon.

10/10 - 훌륭해요

Monique

2023년 10월에 2박 숙박함
답변 제공: ColleenL 님, 2023년 11월 27일
Thank you for reviewing our property! We appreciate your business and value your feedback. We hope you stay with us again soon.

8/10 - 좋아요

James William

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is a great place to stay. One of my favorite benefits is the great breakfast. It has to be the best of any place I have stayed. The restaurant and bar is also very good with amazing staff. The staff is always above average on help and willingness to serve!
2023년 9월에 4박 숙박함
답변 제공: Colleen L 님, 2023년 10월 6일
Hi James! Thank you for your review of our property. We are so lucky to have our staff. They are rockstars. We are glad to hear that you enjoyed our breakfast and restaurant. We hop you stay with us again soon!

8/10 - 좋아요

Linda

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Absolutely great service though.
The bathroom had hair in the tub and on the floor. Long, dark hair. I’m almost bald. The staff helped change the bedding when my disabled child wet through all the bedding at 8 pm. They even offered a different room, but we took the option to stay. Above and beyond.
2023년 9월에 1박 숙박함
답변 제공: ColleenL 님, 2023년 10월 3일
Hi Linda, Thank you so much for your feedback. I am so glad to hear that our front desk staff and lobby team were able to help during a difficult time. I have relayed the information regarding the Tub to our housekeeping department. We will do better. We appreciate your feedback and value your busines. We hope to have you back again soon!

10/10 - 훌륭해요

Phillip

좋아요: 청결 상태, 직원 및 서비스
2023년 9월에 1박 숙박함
답변 제공: ColleenL 님, 2023년 10월 3일
Hi Phillip, thank you for your feedback and awesome review of our hotel. We hope you choose stay with us again soon!

10/10 - 훌륭해요

Ken

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: ColleenL 님, 2023년 9월 25일
Hi Ken! Thank you so much for your awesome review of our property. We hope you had a great time and hope you stay with us again soon.

10/10 - 훌륭해요

frankie

2023년 8월에 4박 숙박함
답변 제공: Colleen 님, 2023년 10월 6일
Hi Frankie! Thank you for 5 out of 5 review. We appreciate your business and hope you stay with us again soon!

10/10 - 훌륭해요

Paige

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Updated rooms nice and clean. Staff was prepared for busy after game check-in. Would like to request shuttle availability to Martin Stadium on game day. Would be willing to pay. Thank you.
2023년 9월에 1박 숙박함
답변 제공: ColleenL 님, 2023년 9월 14일
Hi Paige! Thank you for your feedback! We really appreciate you acknowledging our front desk team. I have certainly passed along the message to our general manager regarding the shuttle request. Thank you for your feedback. We value your business and look forward to having you stay with us in the future.

10/10 - 훌륭해요

Gary

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Would stay again
Great property- excellent breakfast, attentive staff, and wonderful location.
2023년 8월에 6박 숙박함
답변 제공: ColleenL 님, 2023년 9월 14일
Hi Gary, thank you so much for the wonderful review. We love our staff. I'm glad you enjoyed our breakfast and the location of our property. We hope you stay with us again soon!

10/10 - 훌륭해요

Thomas

2023년 9월에 1박 숙박함
답변 제공: Colleen 님, 2023년 10월 3일
Hi Thomas, thank you for an awesome review of our property. We value your business and hope you come back to visit us again soon!

10/10 - 훌륭해요

Carlton

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: ColleenL 님, 2023년 9월 14일
Carlton, thank you for your 10 out of 10 review! We really appreciate your feedback and hope you stay with us again soon!

10/10 - 훌륭해요

Gary

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay!
It is great property that is well located to everything. The staff is helpful and the breakfast is awesome.
2023년 8월에 3박 숙박함
답변 제공: ColleenL 님, 2023년 9월 14일
Hi Gary, thank you so much for taking the time to review our property! We are very lucky to have an awesome staff, they are the best part of the hotel. Thank you again and we hope to see you again soon!

10/10 - 훌륭해요

Carlton

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Recommended
No issues at all here. Room was clean and comfortable, breakfast had a good variety, staff was friendly and helpful. We would stay again.
2023년 8월에 3박 숙박함
답변 제공: ColleenL 님, 2023년 9월 14일
Hi Carlton, thank you for your awesome review! Our staff is amazing and I'm glad you had a great experience with them. We hope we get to see you soon!

10/10 - 훌륭해요

Julie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very friendly and efficient staff.
2023년 8월에 2박 숙박함
답변 제공: ColleenL 님, 2023년 9월 14일
Hi Julie, thank you so much for taking the time to review our company. We really are lucky to have the staff that we do. We hope you stay with us again soon!

10/10 - 훌륭해요

BRAD 님, YAKIMA

2023년 9월에 1박 숙박함
답변 제공: Colleen L 님, 2023년 9월 25일
Hi Brad! Thank you so much for your awesome review of our property. We really appreciate your feedback and value your business. We hope you stay with us again soon!

8/10 - 좋아요

Sandra

가족 여행
좋아요: 직원 및 서비스, 객실의 편안함
Our yearly visit
The facility is well located, looking dated and the rooms in need of cleaning.
2023년 8월에 3박 숙박함
답변 제공: ColleenL 님, 2023년 9월 14일
Thank you Sandra for your feedback. I have certainly relayed your feedback to our housekeeping team. We hope that we can have the rooms in tip top shape for your next visit. We hope to see you soon.