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블루 시 비치 - 멜리아 제휴 여행 후기

5 out of 5
블루 시 비치 - 멜리아 제휴
Stalis, Hersonissos, Crete Island

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 116개 이용 후기 중 53개" "
평점 8 - 좋아요. 116개 이용 후기 중 47개" "
평점 6 - 괜찮아요. 116개 이용 후기 중 13개" "
평점 4 - 별로예요. 116개 이용 후기 중 2개" "
평점 2 - 너무 별로예요. 116개 이용 후기 중 1개" "

9.0/10

청결 상태

9.0/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

10/10 - 훌륭해요

Yossi

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 4박 숙박함
답변 제공: Blue Sea 님, 2023년 10월 4일
Thank you for rating us with perfect score.It is our great pleasure to have hosted you and we are glad that you were pleased with your accommodation, our staff and services. We look forward to serving you again in the near future Yours faithfullyCustomer service

8/10 - 좋아요

Sabine

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 7박 숙박함
답변 제공: Blue sea 님, 2023년 9월 3일
Dear valued guest,thank you so much for choosing us as your holiday destination.It was truly a pleasure to have you as our guest and we look forward to welcoming you in the near future.Yours faithfullyCustomer service

10/10 - 훌륭해요

Xavier

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 7박 숙박함
답변 제공: Blue sea 님, 2023년 7월 17일
Dear family Xavier,thank you for giving us feedback regarding your stay with us we really hope to welcome you again in the near future.Yours faithfullyCustome service

10/10 - 훌륭해요

Richard

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Holiday Chill
Great hotel. Staff very accommodating.
2022년 9월에 7박 숙박함
답변 제공: Blue Sea 님, 2022년 9월 17일
Dear Guest,thank you very much for taking your time to share your thoughts and experience on Expedia following your recent stay with us.We were delighted to read through your wonderful comments and look forward to welcoming you back next season.Yours faithfullyCustomer service

8/10 - 좋아요

Kambiz

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Im grossen und ganzen gut, aber nicht in der klasse eines 5 Sterne Hotels.
2022년 7월에 5박 숙박함
답변 제공: Blue Sea 님, 2022년 8월 2일
Sehr geehrter Gast, herzlichen Dank für das Feedback bezüglich Ihres Aufenthalts im Blue Sea beach affiliated by Melia Es tut uns Leid, dass wir Ihren 5-Sterne Erwartungen nicht entsprechen konnten. Wir würden uns freuen Sie in Zukunft erneut bei uns begrüßen zu dürfen und hoffen. Sie geben uns eine zweite Chance, um Sie von unserem hoch qualitativen Service überzeugen zu können Mit freundlichen Grüßen Customer service

6/10 - 괜찮아요

Nathalie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Nous n’étions pas sur la liste des réservations… on a eu une chambre décevante . Expérience expédia décevante pour cette raison . Le buffet était de très bonne qualité .
2022년 6월에 1박 숙박함
답변 제공: Blue Sea Beach 님, 2022년 6월 9일
Cher Client, tout d'abord, nous tenons à exprimer notre gratitude pour avoir choisi notre hôtel pour vos récentes vacances et pris le temps de revoir notre propriété. C'est avec un grand regret que nous lisons vos commentaires sur votre insatisfaction face à certains aspects de votre séjour. Nous tenons à vous informer que votre réservation existe dans notre système . Une demande de changement de chambre aurait été prise en compte et aurait pu être accordée si vous vous étiez présenté à la réception. Nous vous attendrons certainement dans un proche avenir et nous faisons tout notre possible pour dépasser et surpasser vos attentes, Cordialement Customer service

6/10 - 괜찮아요

Christine

2021년 9월에 14박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 8월에 10박 숙박함
답변 제공: Blue Sea Beach 님, 2021년 8월 26일
Dear valued guest, thank you for choosing us and for making our hotel chosen destination for your recent getaway. We anticipate welcoming you back in the near future . Yours faithfully Customer service

8/10 - 좋아요

Jakub

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good hotel with minor flaws as per 5 stars
Overall good hotel. Rather 4 star than 5. Freshly refurbished family room with very nice, classy furniture and a big double bed. There were some malfunctions in the room on the other hand, eg. dead hairdrier, low water pressure, but fixed quickly after request. Cleaning ok, but could have been more thorough and regular in terms of hours. Shame the pool closes at 6 pm and pool guy spreading chains around at 5.40 exerting pressure to leave earlier. Food ok, quite good variety but without the "wow" effect. Sometimes had to wait for a 4-person table. Bar services overall good with some minuses like bartender unwilling to change one alcohol type for another in a drink from the menu, too few waiters in the evenings when bar was full - had to wait quite some time. Special thanks to Manolis for nice service in the bar and a young cook in the restaurant - super polite and willing to meet guest expectations.
2021년 7월에 7박 숙박함
답변 제공: Blue Sea Beach 님, 2021년 8월 2일
Dear valued guest, Thank you for choosing Zeus Blue Sea Beach as your holiday destination! We are very pleased to read your feedback and learn particularly the service of some members of our team were met to your expectation Every client's feedback is a great source of motivation for each one of us as we strive to achieve even higher standards of service excellence. Looking forward to host you again in the near future. Yours faithfully Customer service

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Елена
Недостатки: wi-fi в номере практически не работал, телевизор работал плохо, если у вас не alliance , то у вас не будет шампуня, боди лосьона и т.д. На стене жидкое мыло, которое и для рук и для тела и для волос одинаковое,не соответсвует 5 *, Понравилось: хорошая кухня, персонал старается, чисто
2021년 7월에 12박 숙박함
답변 제공: Blue Sea Beach 님, 2021년 8월 2일
Dear valued guest, Thank you so much for taking the time to share your thoughts on the Expedia site following your stay with us It is unfortunate that we were not able to have the opportunity to address your concerns while you were staying with us. We hope that you will give us another opportunity to better serve you and to convince you of our otherwise impeccable service. Yours faithfully Customer service

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2020년 10월에 11박 숙박함

8/10 - 좋아요

Lucian-Ilie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 8월에 9박 숙박함
답변 제공: Blue Sea Beach 님, 2020년 8월 27일
Dear valued guest, we appreciate you being our guest and hope to serve you again in the future. Yours faithfully Customer service

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hotel, made up of small houses set among beautiful orange and lemon trees, just next to the sea.
2019년 10월에 2박 숙박함
답변 제공: blue sea 님, 2019년 10월 30일
Dear valued guest, thank you so much for taking the time to share your comments about our resort. We’re delighted to hear your wonderful remarks and how well you appreciated our facilities and amenities. Looking forward to hosting you in our hotel again! Yours faithfully Customer service

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 10월에 7박 숙박함
답변 제공: Bluesea 님, 2019년 10월 30일
Dear valued guest, thank you so much for taking the time to rate us. It has been a pleasure for us to welcome you and we look forward to welcoming you back in a not too distant future. Yours faithfully Customer service

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 9월에 5박 숙박함
답변 제공: BLUE SEA 님, 2019년 10월 9일
Dear guest, we thank you for choosing us as your vacations destination and look forward with great pleasure to welcoming you again in our permises Yours faithfully Customer service

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
was really good, we enjoy a lot, recommended...thannks
2019년 9월에 3박 숙박함
답변 제공: BLUE SEA 님, 2019년 9월 17일
Dear guests, thank you for choosing us as your holiday destination and for sharing your vacation experience with us. We are already looking forward to welcoming you back! Yours faithfully SENTIDO Blue Sea Beach Team

8/10 - 좋아요

Diana 님, Fribourg, Suisse

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Le staff est vraimemt très gentil et aimable. Le concierge de la piscine m'a toujours aidé à trouver une bonne place près de la piscine. Le personelle nous fait sentir comme à la maison. La piscine est tres belle , avec une bonne vue sur la mere . Le petit dejeuner est tres bon et varié. Les conditions sont parfaites Le point négatif, les gens ne devraient pas pouvoir reserver les chaises devant la piscine a 8h du matin
2019년 8월에 7박 숙박함

10/10 - 훌륭해요

László

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 8월에 5박 숙박함
답변 제공: BLUE SEA 님, 2019년 9월 2일
Dear valued guest, thank you for selecting us for your vacation and rating our hotel excellent. Looking forward with great pleasure to welcoming you in the near future. Yours faithfully Customer service

10/10 - 훌륭해요

Alessandra 님, Vizzolo Predabissi

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful beachfront bungalow with private sunbeds and beach umbrella. All the staff very friendly and professional. Well maintained gardens. Buffet restaurant (breakfast, lunch, dinner) with plenty of choice and fresh products everyday. Thanks to Mrs. Dimitra and Mrs. Christina for helping us to organize our late departure! Our 10 years daughter didn’t want to leave and loved all the Sentido cats 🐈
2019년 8월에 8박 숙박함
답변 제공: BLUE SEA 님, 2019년 8월 31일
Dear valued guest, Thank you for sparing your valuable time to share your experience of your recent holiday at our resort. It gives us a great pleasure to learn from your feedback that our services and facilities were up to your satisfaction. Our endeavor is to provide a friendly intuitive and personalized service and we are delighted to know that you were impressed with the personal touch in our service delivery. We appreciate you being our guest and hope to serve you again in the future. Yours faithfully Customer service

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing hotel in beautiful surroundings. Food was plentiful and private beach was fabulous. Location was also great
2019년 8월에 10박 숙박함
답변 제공: BLUE SEA 님, 2019년 8월 27일
Dear valued guest, Thank you so much for sparing your time to share your experience on Expedia. Your positive comments are honestly commendable. It was a pleasure having you stay with us and we look forward to your next visit. Yours faithfully Customer service

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It's a very good hotel. The breakfast buffet was ecxellent, around the hotel the pool and the spa and the gym were great. But the room are very small
2019년 8월에 7박 숙박함
답변 제공: BLUE SEA 님, 2019년 8월 20일
Dear valued guest, thank you so much for your thoughtful and kind review on Expedia. It is great that our services left a lasting impression on you. We enjoyed having the pleasure of serving you and we look forward to your next visit. Yours faithfully Customer service

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
This Hotel was breathtCatering Staff service Food Proximity to beach Beautiful view of the mountains and sea Ambiance was amazing Sun lounges Sauna was lovely though operating times Amenities Tv channels Old fashioned hair dryer Toiletries Not all amenities expected from a 5 star hotel Needs sound proofing
2019년 8월에 6박 숙박함
답변 제공: BLUE SEA 님, 2019년 8월 19일
Dear valued guest, thank you for taking the time to express your opinion at our hotel. Each client’s feedback is highly appreciated. We will be waiting for you in the near future and we do our outmost effort in order to exceed and surpass your expectations, Yours faithfully Customer service

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Ammex building is no where near the hotel, and not 5 star...the main hotel is nice
2019년 7월에 14박 숙박함
답변 제공: Blue Sea 님, 2019년 8월 12일
Dear valued guest, thank you so much for choosing our hotel for your vacation. We endeavor to go above and beyond to ensure our guests have a memorable experience. Hope you allow us to welcome you again in our resort in order to meet and exceed your expectations. Yours faithfully Customer service

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Das Hotelzimmer war sehr sauber und gut ausgestattet. Der Service war super, das Personal top. Die Lage ist genial und der Strand perfekt.
2019년 7월에 6박 숙박함
답변 제공: Blue Sea 님, 2019년 7월 30일
Sehr geehrter Gast, Wir bedanken uns sehr für Ihre Tolle Bewertung. Es freut uns zu lesen, dass es uns gelungen ist, Ihren Urlaubserwartungen entsprochen zu haben. In der Hoffnung, Sie noch einmal und sehr gern auch zeitnah in unserem Hotel begrüßen zu dürfen, verbleiben wir, mit freundlichen Grüßen SENTIDO Blue Sea Beach Team

8/10 - 좋아요

Valer

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 7월에 7박 숙박함
답변 제공: Blue Sea 님, 2019년 7월 17일
Dear valued guest, thank you for choosing our hotel and sparing your time out to rate our hotel. We look forward to welcoming you again in our hotel. Yours faithfully SENTIDO Blue Sea Beach Team

10/10 - 훌륭해요

실제 이용하신 고객

2019년 7월에 3박 숙박함
답변 제공: Blue Sea 님, 2019년 7월 17일
Dear valued guest, thank you for choosing our hotel and sparing your time out to rate our hotel. We look forward to welcoming you again in our hotel. Yours faithfully SENTIDO Blue Sea Beach Team

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Struttura sul mare, con piscine di varia profondita' e un set di servizi adeguati al livello. Purtroppo invece la camera nella struttura separata non e' a livello del 5 stelle dichiarato.Niente da dire sulla pulizia, ma camera piccola, bagno con attrezzatura vecchia e dotazioni da albergo a 2 stelle. Peccato. Le camere nella struttura principale sono migliori(ho visto quella di mia figlia).Purtroppo nella descrizione Expedia non si fa cenno a queste differenze.
2019년 5월에 5박 숙박함
답변 제공: BLUE SEA 님, 2019년 6월 6일
Dear valued guest, thank you for taking the time to review and share your recent holiday experiences at our hotel. Each feedback is valuable as we endeavor to improve with each and every stay. We hope we will have the chance to host you again in the near future. Yours faithfully SENTIDO Blue Sea Beach Team

8/10 - 좋아요

실제 이용하신 고객

2019년 5월에 5박 숙박함
답변 제공: BLUE SEA 님, 2019년 6월 6일
Dear valued guest, We thank you for taking the time to rate our hotel.and we look forward to hosting you again in the near future. Yours faithfully SENTIDO Blue Sea Beach Team

10/10 - 훌륭해요

Bernd

좋아요: 청결 상태, 직원 및 서비스
Sehr guter Service, Mahlzeiten sehr vielfältig, sehr gutes Unterhaltungsprogramm
2019년 5월에 11박 숙박함
답변 제공: Blue Sea 님, 2019년 5월 28일
Sehr geehrter Gast, wir möchten uns vielmals für Ihren Aufenthalt in unserem Haus bedanken sowie die Zeit, die Sie sich für die Bewertung unserer Leistungen genommen haben. Ein weiterer Besuch von Ihnen wäre uns eine grosse Freude. Mit freundlichen Grüßen SENTIDO Blue Sea Beach Team

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 5월에 4박 숙박함
답변 제공: Blue Sea 님, 2019년 5월 25일
Dear valued guest, thank you so much for choosing our hotel for your vacation and rating us as excellent. Looking forward with great pleasure to welcoming you again in the near future. Yours faithfully SENTIDO Blue Sea Beach Team

10/10 - 훌륭해요

Donna 님, Faversham

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff were very helpful and very friendly. The food was faultless and the hotel very clean
2019년 4월에 4박 숙박함
답변 제공: BLUE SEA 님, 2019년 5월 8일
Dear valued guest, Thank you for choosing our resort for your vacation and for sharing your wonderful comments. We are delighted that you thoroughly enjoyed your stay and we are most appreciative of your generous comments regarding our facilities and services. Look forward to welcoming you back in the future! Yours faithfully SENTIDO Blue Sea Beach Team

6/10 - 괜찮아요

실제 이용하신 고객

2018년 10월에 7박 숙박함

10/10 - 훌륭해요

Kasim

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
blue sea
et fint sted med perfect service ifra en smilende staff.bra mat og rent.fin strand og en liten lokal sentrum med market och shopping.
2018년 10월에 2박 숙박함
답변 제공: Blue Sea 님, 2018년 12월 1일
Dear valued guest, Thank you your glowing feedback on your stay with us. It is indeed very inspiring to read your review and we are happy to know that you had an incredible experience with us. Look forward to welcoming you back for another fantastic holiday. Yours faithfully Customer service

10/10 - 훌륭해요

Claes

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
God beliggenhed
Man kan altid diskutere antal stjerner, men det er et rigtigt godt beliggende hotel med god bonus for pengene. Dejligt værelse (bungalow seaview) med gode senge, pænt stort værelse og dejlig lille terrasse. Et minus er "all-inclusive atmosfæren" i min optik - men det er jo et spørgsmål om smag og behag.
2018년 10월에 7박 숙박함
답변 제공: Blue Sea 님, 2018년 12월 1일
Dear valued guest, Thank you for choosing our hotel and for taking the time to share your review. We are glad to know that you have enjoyed your stay, especially highlighting the service attitude of the staff. It will be our pleasure to welcome you back for another getaway! Yours faithfully Customer service

8/10 - 좋아요

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좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
2018년 10월에 7박 숙박함

10/10 - 훌륭해요

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좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 10월에 3박 숙박함

10/10 - 훌륭해요

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좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 9월에 14박 숙박함

8/10 - 좋아요

Max

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Was good but could be better
The stay was overall good. There was a flood in our room on the first night we arrived that took about 3 hours to a staff to come to our room. The Hotels facilities are good and close to the sea (you just have to cross the road) all the staff were kind and happy to help. Be aware that if you are no full inclusive you have to pay for the beds at the beach and it’s overpriced (8 euros for a sunbed!!!) while other beaches next to the hotel offered beds and wi-fi for free. Another let down was that we traveled to Santorini and asked for a take away breakfast, what we got was a few pieces of cheese and sausage. While people who traveled with us from other hotels got much better meals.
2018년 9월에 5박 숙박함
답변 제공: BLUE SEA 님, 2018년 10월 3일
Dear valued guest, Thank you so much for sharing your feedback on your recent holiday experience among us. Our goal is to make sure that we keep on delivering unforgettable holiday experiences to our guests, so we carefully listen to our clients’ needs and we commit to provide the very best services tailored to meet their specific needs. We very much look forward to having the opportunity to serve you again in the future. Yours faithfully SENTIDO Blue Sea Beach Team

10/10 - 훌륭해요

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좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Klasse Hotel in Strandnähe
Hotelanlage ist ansprechend: Garten gepflegt, Pool außen und innen super und sauber, Zimmer groß, ruhig und sauber. Das Personal freundlich, hilfsbereit und gut gelaunt. Das Hotel liegt am Strand, Handtuchservice für Gäste am Strand, Liegen/Schirm im Garten frei, am Strand gegen gängigen Aufpreis zu erhalten. Strand ist recht feiner Sandstrand und auch ein paar Meter weiter sind weitere Beachbars, Restaurants, die Liegen/Schirm anbieten. Wir hatten nur Frühstück gebucht und können von daher nur dieses bewerten: Das Buffet lässt keine Wünsche offen: Live Cooking erfüllt die Omlettwünsche der Gäste, weitere Eierspeisen in allen Formen und Varianten vorhanden, dazu Wurst, Käseauswahl, Marmelade, Pfannkuchen/Crepe, Obst, Müsli, Kekse, Croissants etc. und am Tisch frischgepresster O-Saft und Kaffeeservice. Ein wirklich gelungener Start in den Tag! Das Hotel lässt sich per Bus sehr gut erreichen. Bushaltestelle 27 auf der Strecke Iraklio-Malia liegt direkt vor dem Hotel. Aber auch Prakplätze sind vorm Hotel bzw. an der Straße ausreichend vorhanden. Somit liegt das Hotel in Stalida zwischen Chersonnissos und Malia und am Rande einer langen Straße, die den Start in eine Restaurant/Bar Meile bildet. Dennoch alles recht ruhig und nicht übertrieben. Ein wirklich gelungener Urlaub und das Hotel würde ich jederzeit wieder buchen und jedem empfehlen.
2018년 9월에 5박 숙박함
답변 제공: BLUE SEA BEACH 님, 2018년 9월 23일
Sehr geehrter Gast, Zunächst einmal möchten wir uns recht herzlich dafür bedanken, dass Sie sich die Mühe gemacht haben, unser Hotel auf EXPEDIA zu bewerten. Es freut uns zu lesen, dass Sie sich in unserem Hotel wohlgefühlt haben und dass unser Personal dazu beigetragen hat dass der Urlaub zu Ihrer vollen Zufriedenheit verlaufen ist. Auch freut es mich zu erfahren dass unser Buffet Ihren Erwartungen entsprochen hat und Sie die grosse Auswahl und Qualität geschätzt haben. Es wäre uns eine große Freude, Sie abermals in unserem Hotel willkommen heißen zu dürfen. Mit besten Grüßen, SENTIDO Blue Sea Beach Team

6/10 - 괜찮아요

Dani 님, Schweiz

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Ferien vom 29.08.2018 - 05.09.2018
Von dem Zimmer und vom Strand waren wir sehr entäuscht. Rest war ganz ok.
2018년 8월에 7박 숙박함
답변 제공: BLUE SEA BEACH 님, 2018년 9월 23일
Sehr geehrter Gast, Vielen Dank, dass Sie sich einen Moment Zeit genommen haben, uns und anderen Gaesten Ihre Eindruecke und Erfahrungen bezüglich des Hotels zur Verfuegung zu stellen. Es tut uns leid, zu hoeren, dass Sie mit Ihrem Zimmer und dem Strand nicht zufrieden waren. Wir würden uns sehr freuen,,Sie erneut bei uns begrüßen zu dürfen ,um Sie dann 100%ig von uns zu überzeugen. Mit besten Grüßen SENTIDO Blue Sea Beach Team

8/10 - 좋아요

Craig 님, UK

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Not bad.
Great location and generally well kept; the pool was clean and generally couldn't complain about our stay. Fabulous breakfast. Nice restaurant if a little pricey. I wouldn't really call the room we had a 'garden view' as it was filled with loungers and part of the pool - so very overlooked. Not a big issue as we spent little time there. I completed the Expedia feedback as soon as we got booked in and mentioned this and small issues with the staff member who booked us in - not very attentive and that I felt the room was a bit small including the bath which can fit only one person in it. Whilst it was nice in a way to be contacted by the hotel staff - they left a message asking me to contact reception which I did. They asked that I come and speak to them about my feedback. In all honesty, I felt like I was being summoned like a naughty boy! Spending my holiday giving feedback is not my idea of a holiday so I declined but the staff did say they would have changed my room if I had wanted when we chatted at check-out. Overall not a bad hotel. The big positives were the breakfast which probably did stand up to a 5* rating. Overall I feel this was more 4* experience which cannot be complained about if that's the price you pay for.
2018년 8월에 6박 숙박함
답변 제공: BLUE SEA BEACH 님, 2018년 9월 23일
Sehr geehrter Gast, Zunächst einmal möchten wir uns recht herzlich dafür bedanken, dass Sie sich die Mühe gemacht haben, unser Hotel auf EXPEDIA zu bewerten. Es freut uns zu lesen, dass Sie sich in unserem Hotel wohlgefühlt haben und dass unser Personal dazu beigetragen hat dass der Urlaub zu Ihrer vollen Zufriedenheit verlaufen ist. Auch freut es mich zu erfahren dass unser Buffet Ihren Erwartungen entsprochen hat und Sie die grosse Auswahl und Qualität geschätzt haben. Es wäre uns eine große Freude, Sie abermals in unserem Hotel willkommen heißen zu dürfen. Mit besten Grüßen SENTIDO Blue Sea Beach Team

2/10 - 너무 별로예요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
.
Discriminerende ervaringen gehad en er werd onderscheid gemaakt waardoor ik me niet op me gemak voelde in het hotel.
2018년 7월에 1박 숙박함
답변 제공: Blue Sea 님, 2018년 8월 13일
Dear valued guest, We would like to thank you for your preference towards Sentido Blue Sea Beach. It was a real pleasure for us to welcome you in our resort. Discriminatory conduct has no place in our hotel, all our clients are treated equally without any distinction. Any benefits limits are defined in the general terms and conditions of the booking confirmation. The services that the guest are provided with depend on the package booked. We look forward to hosting you again in our property , so as for you to be convinced that we always attempt to meet all our clients’ expectations and keep them constantly satisfied. Yours faithfully Sentido Blue Sea Beach Team

10/10 - 훌륭해요

Lars

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Super hotel. Kedeligt lokalområde
Fantastisk hotel. Vi havde egen pool hvilket var super. Dejlig morgenmad. Vi havde ikke all incl.
2018년 7월에 10박 숙박함
답변 제공: BLUE SEA BEACH 님, 2018년 9월 21일
Dear valued guest, Thank you for the lovely review you shared following your recent visit to our hotel and are delighted to read that we were able to match your holiday expectations We are glad you enjoyed the beauty of our Junior Suite Private pool as well as our breakfast and look forward to serving you again in the future. Yours faithfully SENTIDO Blue Sea Beach Team

8/10 - 좋아요

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좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 6월에 7박 숙박함

10/10 - 훌륭해요

Roger 님, Banstead

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
All inclusive for no worries! One of my best ever holiday hotels. Everything excellent.
2018년 6월에 8박 숙박함
답변 제공: Blue Sea 님, 2018년 12월 1일
Dear valued guest, Thank you for choosing our hotel as your holiday destination. Your glowing compliments are an inspiration to us. We will eagerly await your return to our resort! Yours faithfully Customer service

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Hotel in Strandnähe
Große Auswahl am Frühstücksbufett Auch All inklusive möglich Schöne gepflegte Anlage Relativ ruhige Lage Rezeption ist sehr bemüht Mehrsprachiges Personal - auch deutsch Zimmerausstattung entspricht nicht 4Stern+-Hotel-Status - könnte besser sein sehr sauber
2018년 6월에 7박 숙박함
답변 제공: BLUE SEA 님, 2019년 1월 17일
Sehr geehrter Gast, vielen Dank, dass Sie Ihre Erfahrungen in unserem Hotel hier veröffentlichen. Schön,dass Ihnen unser reichhaltiges Buffet, das All-inklusive Konzept und die Anlage des Hotels Ihren Erwartungen entsprochen haben.Auch Ihre lobenden Worte bezüglich unseres fürsorglichen Personals nehmen wir sehr gerne entgegen. Es tut uns sehr leid, dass wir Ihren Vorstellungen bezüglich der Zimmerausstattung nicht gerecht wurden. Dazu möchten wir gerne erwähnen dass wir unterschiedliche Zimmerkategorien anbieten, die eine große Auswahl an Raumgrößen und Leistungen beinhalten. Wir würden uns sehr freuen,wenn wir demnächst erneut Ihre Gastgeber sein dürfen. Mit freundlichen Grüßen Customer service

8/10 - 좋아요

Peter 님, Erfurt

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Schönes Hotel am Strand
Wir haben dort 2 Wochen verbracht, um uns zu erholen und Kreta zu entdecken. Dafür war das Hotel wegen seiner zentralen Lage auf Kreta ein idealer Ausgangspunkt. Im Hotel selbst haben wir uns sehr wohl gefühlt. Es war auch bestens zum relaxen geeignet. Der Strand befindet sich unmittelbar vor dem Hotel.
2018년 5월에 14박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설
не очень
приезжали в этот отель на недельку. конечно, о 5 звездочках говорить нечего, в лучшем случае 4, питание очень среднее, нам не понравилось, не вкусно, пожалели, что взяли полупансион, рядом замечательные кафешки очень вкусно, блюда разнообразные средний счет-22-28 евро, порции большие и на любой вкус, в отеле- выброшенные деньги.кафе на побережье направо 20 метров. очень удивил тот факт, что вода в номерах не пополняется, покупайте за свои деньги и это в пятерке..лежаки на.пляже бесплатные только для все включено, почему? пляж принадлежит отелю, в чем проблема, оч. некрасиво...со стороны руководства, отель не дешевый, даже на полупансион. еще один факт- отношение в ресторане отеля к европе отличается, особенно, если не заказываешь за доп плату спиртное, про вас забывают, даже не наливают воды порой, вообщем не слишком довольны остались, но сама территория, моречко,, природа, конечно, чудо.друзьям советовать этот отель не будем,всем позитива и хорошего настроения, смотрите другой отельчик.
2018년 5월에 7박 숙박함

6/10 - 괜찮아요

Debbie 님, London

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Close to the beach
Lovely looking hotel. Check-in, although very late, was great. Staff helpful, room was lovely. Pool was too small for the number of guests at the hotel. The usual business of people putting down towels but never using the sunbeds. They have their own private beach across the road which a lot of people used. You did have to pay 4 euros each to have a sunbed. When I am staying 5 Star, and paid £800 for 4 nights, I do not expect to pay for the sunbed. Refused and was told to leave. Found a much nicer part of the beach with lots of sand for half the price with big soft cushions on the beds and service at the beds. Was hassled by the 'spa' team to book treatments. Asking for my details before they would tell me details. Only had breakfast. Was very repetitive. Only an fresh cooked omelette station in the morning. Looking at the less than happy faces going to lunch and dinner, would assume the food was repetitive then too. Was lovely to get away but thing both Aktia and Alexander Beach were superior.
2018년 5월에 4박 숙박함

10/10 - 훌륭해요

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좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Tolles Hotel ruhig aber doch zentral gelegen
Sehr gepflegtes Hotel an ruhiger aber doch zentraler Lage. Top Personal!!!
2018년 5월에 9박 숙박함
답변 제공: SENTIDO Blue Sea 님, 2018년 6월 1일
Sehr geehrter Gast, Herzlichen dank für Ihre Rückmeldung! Wir sind überaus erfreut, dass wir Sie bei uns im Hotel verwöhnen durften. In der Hoffnung, dass Sie sich bei Ihrer nächsten Reise nach Kreta nochmals für uns entscheiden, verbleiben wir . Mit freundlichen Grüßen SENTIDO Blue Sea Beach Team