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코트야드 바이 메리어트 슈리브포트 - 보시에/루이지애나 보드웍 여행 후기

3 out of 5
코트야드 바이 메리어트 슈리브포트 - 보시에/루이지애나 보드웍
100 Boardwalk Blvd, Bossier City, LA

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 1000개 이용 후기 중 583개" "
평점 8 - 좋아요. 1000개 이용 후기 중 243개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 84개" "
평점 4 - 별로예요. 1000개 이용 후기 중 42개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 48개" "

8.8/10

청결 상태

9.0/10

직원 및 서비스

8.6/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

10/10 - 훌륭해요

Silbia

2024년 2월에 2박 숙박함
답변 제공: V 님, 2024년 4월 15일
On behalf of the entire hotel team, I want to thank you for taking the time to complete our survey. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! We hope to welcome you again soon.

10/10 - 훌륭해요

Pennie 님, Woodworth

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This Courtyard Marriot is a favorite. Been staying at this location over the past 10 years every time Im in this area. Absolute best!
2024년 4월에 1박 숙박함
답변 제공: Courtyard Marriott 님, 2024년 4월 14일
Dear Guest, on behalf of the entire hotel team, I want to thank you for sharing about your experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

8/10 - 좋아요

Charles

연인과의 여행
Noisy neighbors in the adjoining room at night.
2024년 4월에 1박 숙박함
답변 제공: Heather Fisher 님, 2024년 4월 10일
Dear Guest,Thank you for taking the time to share your recent experience with us.In your comments, you mentioned that your stay was interrupted by a loud disturbance caused by noise. My hope is that all our guests experience a relaxing and peaceful stay, and I am very sorry that this wasn’t your experience.It was a pleasure to have you as our guest, and I hope you give us an opportunity in hosting you again, whenever your travels bring you back to the area.

8/10 - 좋아요

Jennifer

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice area. Near Casinos and ahopping centers. Inconvenient if guess visit you possble chance vehicles might become towed Due to parking area
2024년 3월에 2박 숙박함
답변 제공: Heather Fisher 님, 2024년 4월 6일
On behalf of the entire hotel team, I want to thank you for taking the time to complete our survey. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! We hope to welcome you again soon.

8/10 - 좋아요

Jill

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice and convenient; professional and friendly staff
2024년 1월에 2박 숙박함
답변 제공: V 님, 2024년 4월 5일
On behalf of the entire hotel team, I want to thank you for taking the time to complete our survey. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! We hope to welcome you again soon.

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
ghjkl
2024년 3월에 4박 숙박함
답변 제공: Heather Fisher 님, 2024년 4월 6일
On behalf of the entire hotel team, I want to thank you for taking the time to complete our survey. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! We hope to welcome you again soon.

10/10 - 훌륭해요

Don 님, Deberry

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good location
2024년 3월에 1박 숙박함
답변 제공: V 님, 2024년 4월 1일
Thank you so much for the 5 out of 5 rating. We can not wait to see you again soon Don!

8/10 - 좋아요

Adele

좋아요: 청결 상태, 직원 및 서비스
It’s an older property but really nice!
2024년 3월에 2박 숙박함
답변 제공: V 님, 2024년 3월 26일
On behalf of the entire hotel team, I want to thank you for taking the time to complete our survey. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! We hope to welcome you again soon.

10/10 - 훌륭해요

Marci

가족 여행
If you do stay here be sure to request a room as far from the railroad track as possible. We had two rooms right next to the train track and our whole family was kept up by the loudest train noise imaginable. It sounded like they were going through our room.
2024년 3월에 1박 숙박함
답변 제공: V 님, 2024년 3월 26일
On behalf of the entire hotel team, I want to thank you for taking the time to complete our survey. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! We hope to welcome you again soon

10/10 - 훌륭해요

Amy E

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Would’ve liked complimentary (black) coffee in lobby
2024년 3월에 3박 숙박함
답변 제공: Heather 님, 2024년 3월 18일
Thank you so much for the 5 out of 5 rating. We appreciate you and do strive to provide a safe environment for our guest. We look forward to seeing you again soon!

8/10 - 좋아요

Kyle 님, Paris

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Heather Fisher 님, 2024년 3월 19일
On behalf of the entire hotel team, I want to thank you for taking the time to complete our survey. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

6/10 - 괜찮아요

David

별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
There were issues with the fire alarm. There was a false alarm 4 times throughout the night. After calling down to the front desk, there were no answers, no apologies, nothing to make up for the severe inconvenience.
2024년 2월에 2박 숙박함
답변 제공: JenniferB 님, 2024년 2월 26일
We are very sorry about this inconvenience. Fire alarms are sensitive and complicated systems within hotels designed to keep our guests safe, rather than frustrated. We are very sorry that this was handled in a way that lacked sympathy for the inconvenience this caused. We will bring this to the attention of our staff as a coachable moment for better communication in the future.

10/10 - 훌륭해요

Kaytanya

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was clean and the staff was friendly
2024년 2월에 2박 숙박함
답변 제공: JenniferB 님, 2024년 2월 21일
Thank you so much for letting us know that we are on track to exceed our guests expectations. We appreciate you staying with us, Kaytanya!

10/10 - 훌륭해요

Leshica

2024년 2월에 1박 숙박함
답변 제공: V 님, 2024년 3월 22일
We appreciate you staying with us, Leshica! Thank you for the 5 out of 5!

10/10 - 훌륭해요

Amy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Had a great stay. It was quiet even with lots of kids for competitions that stayed there. Bed was comfy, room was clean. No complaints.
2024년 2월에 1박 숙박함
답변 제공: JenniferB 님, 2024년 2월 21일
We appreciate you staying with us, Amy!

2/10 - 너무 별로예요

Donna 님, Banks

2024년 2월에 1박 숙박함
답변 제공: Courtyard Marriott 님, 2024년 2월 14일
Thanks, Donna, for the review. We hope to see you again soon!

10/10 - 훌륭해요

Charles

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: JenniferB 님, 2024년 2월 6일
We appreciate you staying with us Charles!

2/10 - 너무 별로예요

Lacee

연인과의 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The floors felt soggy and it smelt musty throughout the hotel. The beds were uncomfortable with tiny pillows. We did not get no sleep from the banging and constant sounds coming from the room above us . We will not be staying here again!
2024년 1월에 1박 숙박함
답변 제공: Kim 님, 2024년 1월 30일
I recognize your time is valuable and appreciate the feedback you have taken the time to provide.Maintaining a clean atmosphere within our guest rooms and common areas is important and I apologize that we did not fulfill that expectation during your visit. Your score given for cleanliness has been shared with our housekeeping leaders to ensure this is an isolated incident.My hope is the next time you are in the area, you will give us another chance to provide the guest experience we strive to deliver.

10/10 - 훌륭해요

Amy

2024년 1월에 1박 숙박함
답변 제공: V 님, 2024년 3월 20일
We appreciate you staying with us, Amy! Thank you for the 5 out of 5!

10/10 - 훌륭해요

Ashley

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
.
2024년 1월에 1박 숙박함
답변 제공: Kim 님, 2024년 1월 20일
On behalf of the entire hotel team, I want to thank you for taking the time to complete our survey.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 - 좋아요

Cassandra

출장 여행
2024년 1월에 2박 숙박함
답변 제공: Kim 님, 2024년 1월 17일
On behalf of the entire hotel team, I want to thank you for taking the time to complete our survey.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 - 훌륭해요

Jeff

2023년 12월에 6박 숙박함
답변 제공: Kim 님, 2024년 1월 17일
On behalf of the entire hotel team, I want to thank you for taking the time to complete our survey.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 - 훌륭해요

Charles

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place to stay!
Have stayed here several times and we always enjoy it!
2023년 12월에 2박 숙박함
답변 제공: Kim 님, 2024년 1월 17일
On behalf of the entire hotel team, I want to thank you for taking the time to complete our survey.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 - 훌륭해요

Steven 님, colorado springs

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Convenient access to the boardwalk and shops. 5 minute walk to margaritaville
2023년 12월에 1박 숙박함
답변 제공: Kim 님, 2024년 1월 17일
On behalf of the entire hotel team, I want to thank you for taking the time to complete our survey.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

2/10 - 너무 별로예요

joni

2023년 12월에 2박 숙박함
답변 제공: Kim 님, 2024년 1월 2일
I recognize your time is valuable and appreciate the feedback you have taken the time to provide.Maintaining a clean atmosphere within our guest rooms and common areas is important and I apologize that we did not fulfill that expectation during your visit. Your comment of not having your sheets changed during your stay has been shared with our housekeeping leaders to ensure this is an isolated incident.My hope is the next time you are in the area, you will give us another chance to provide the guest experience we strive to deliver.

10/10 - 훌륭해요

Maegan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was very clean, and we felt very safe. We will now always stay here on our trips to Bossier.
2023년 12월에 1박 숙박함
답변 제공: Kim 님, 2024년 1월 2일
On behalf of the entire hotel team, I want to thank you for taking the time to complete our survey.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 - 좋아요

Richard L

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Heat
Room was nice and clean heater didnot work
2023년 12월에 1박 숙박함
답변 제공: Kim 님, 2024년 1월 2일
On behalf of the entire hotel team, I want to thank you for taking the time to complete our survey.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.The room number assigned to you at check in has been given to our maintenance staff in fix the issue with the heater. We hope to welcome you again soon.

10/10 - 훌륭해요

Lois

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The cleanliness and quietness and the friendly staff
2023년 12월에 3박 숙박함
답변 제공: Kim 님, 2023년 12월 27일
On behalf of the entire hotel team, I want to thank you for taking the time to complete our survey.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 - 훌륭해요

Gary

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good bed
Boise city is not what it use to be. The mall is mostly empty.
2023년 12월에 1박 숙박함
답변 제공: Kim 님, 2023년 12월 27일
On behalf of the entire hotel team, I want to thank you for taking the time to complete our survey.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Best Stay In Bossier
Everything was great as it pertains to the hotel. The Boardwalk shopping area is very lackluster with very few shops still occupying the spaces, but that has nothing to do with the hotel. Also the casino scene was TRASH, but again that has nothing to do with the hotel. Lastly, if I were to come back to Bossier (highly unlikely) I would 1000% stay here again.
2023년 12월에 1박 숙박함
답변 제공: Kimberly 님, 2023년 12월 12일
On behalf of the entire hotel team, I want to thank you for taking the time to complete our survey.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 - 훌륭해요

Rene

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Kimberly 님, 2023년 12월 12일
On behalf of the entire hotel team, I want to thank you for taking the time to complete our survey.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 - 훌륭해요

Joseph

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was very good. Watched as they made sure the Christmas decorations were spaced evenly. Thought that was really amazing, so much attention to details. And it all looked beautiful! Every staff member, including housekeeping, never missed an opportunity to greet us ask how we were doing. I’ll be back!!!!
2023년 12월에 1박 숙박함
답변 제공: Kim 님, 2023년 12월 5일
On behalf of the entire hotel team, I want to thank you for taking the time to complete our survey and rating us a perfect 5.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 - 훌륭해요

Natasha

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
My stay was wonderful hotel staff are amazing the boardwalk great i will be coming back
2023년 11월에 2박 숙박함
답변 제공: Kim 님, 2023년 11월 22일
On behalf of the entire hotel team, I want to thank you for taking the time to complete our survey.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 - 훌륭해요

Donis

2023년 11월에 1박 숙박함
답변 제공: Kimberly 님, 2023년 12월 12일
On behalf of the entire hotel team, I want to thank you for taking the time to complete our survey.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 - 훌륭해요

Manuel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Courtyard Marriott 님, 2023년 11월 5일
Thank you, Manuel for the 10 out of 10 review. We hope to see you again soon.

10/10 - 훌륭해요

Debbie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff was very good.
2023년 11월에 1박 숙박함
답변 제공: Courtyard Marriott 님, 2023년 11월 5일
Thank you, Debbie for the 5 out of 5 review. We hope to see you again soon.

8/10 - 좋아요

Darren

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함
답변 제공: Kimberly 님, 2023년 10월 31일
On behalf of the entire hotel team, I want to thank you for taking the time to complete our survey.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 - 훌륭해요

tony

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was nice the poeple was nice
2023년 9월에 1박 숙박함
답변 제공: Courtyard 님, 2023년 10월 17일
Thanks Tony, for the awesome review. We hope to see you again soon.

10/10 - 훌륭해요

Fredrick

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Courtyard 님, 2023년 10월 17일
Thanks Fredrick, for the awesome review. We hope to see you again soon.

10/10 - 훌륭해요

Kermit

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Convenient location.
2023년 10월에 1박 숙박함
답변 제공: Courtyard 님, 2023년 10월 17일
Thanks, Kermit, for the awesome review. We hope to see you again soon.

10/10 - 훌륭해요

EUGENE

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Courtyard 님, 2023년 10월 9일
Thanks, Eugene, for the 10 out of 10 review. We hope to see you again soon.

10/10 - 훌륭해요

Stephanie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was truly a pleasure staying here. Really safe and great price for one night.
2023년 9월에 1박 숙박함
답변 제공: Courtyard Marriott 님, 2023년 10월 1일
Thanks, Stephanie, for the awesome review. We hope to see you again soon.

2/10 - 너무 별로예요

James

2023년 9월에 1박 숙박함
답변 제공: Courtyard Marriott 님, 2023년 10월 15일
Thanks, James Wilson, for the awesome 1 out of 5 review. We hope to see you again soon when your travels bring you back to this area!

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Will stay here again
Great and friendly staff great location to walk to finish, shopping, and casinos
2023년 9월에 1박 숙박함
답변 제공: Courtyard Marriott 님, 2023년 9월 24일
Thanks, Anonymous, for the 10 out of 10 review. We hope to see you again soon.

10/10 - 훌륭해요

Michael

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Love the areas, covenant of shopping and eateries and close to downtown
2023년 9월에 1박 숙박함
답변 제공: Courtyard Marriott 님, 2023년 9월 24일
Thanks, Michael, for the 5 out of 5 review. We hope to see you again.

10/10 - 훌륭해요

Jean

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Everything was great! Clean, quiet, very nice and friendly people that work there. Just a great stay.
2023년 9월에 1박 숙박함
답변 제공: Courtyard Marriott 님, 2023년 9월 23일
Thanks, Jean, for the 10 out of 10 review. We hope to see you again soon!

10/10 - 훌륭해요

John 님, Minden

2023년 9월에 1박 숙박함
답변 제공: Courtyard 님, 2023년 10월 9일
Thanks, John, for the 5 out of 5 review. We hope to see you again soon.

10/10 - 훌륭해요

Terry

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 2박 숙박함
답변 제공: Kimberly 님, 2023년 9월 20일
On behalf of the entire hotel team, I want to thank you for taking the time to complete our survey.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 - 좋아요

Oscar

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 2박 숙박함
답변 제공: Kimberly 님, 2023년 9월 20일
On behalf of the entire hotel team, I want to thank you for taking the time to complete our survey.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

2/10 - 너무 별로예요

Delonna

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
The Security guy was very rude and unprofessional. It seems to me he was very prejudice. He stated that we was to loud and when he came to the room he was very unprofessional and he banged on the door like he was the police then he stated that if you wanted to party then you should have went to the bar. And we apologize if we was loud and was trying to talk to him and he was getting smart and as my cousin was walking away she almost tripped and he said oh that’s karma. He was very RUDE and UNPROFESSIONAL will not be returning here ever again.
2023년 9월에 1박 숙박함
답변 제공: Courtyard Marriott 님, 2023년 9월 17일
Hello Delonna, thank you for taking the time to share your recent experience with us. In your comments, you mentioned that security wasn't professional. Quiet time does start at 10:00pm and if we have noise complaints, we have to send security to the room and address it and we did have to send him multiple times. My hope is that all our guests experience a relaxing and peaceful stay, and I am very sorry that this wasn’t your experience. It was a pleasure to have you as our guest, and I hope you give us an opportunity in hosting you again, whenever your travels bring you back to the area.