Hello DENNIS,I am very sorry to hear that you experienced such an unusual circumstance and inconvenience during your most recent stay with us. We would like you to know that guest satisfaction is of extreme importance to us and your feedback has been forwarded to management. We truly thank you again for sharing your feedback and for your valuable business.

Hello Adrienne, Thank you for bringing this to our attention. We’re sorry you had a bad experience. We set a high standard for ourselves, and we’re so sorry to hear this was not met during your stay with us. We are already looking into the issues shared and working diligently to resolve them promptly and accurately. We would appreciate another chance to earn your trust and business as this was not the experience we wanted you to have.

Hello Christopher,Your review is greatly appreciated, though it is very disappointing to learn of the bad impression we made with the state of our accommodations. Our housekeeping and maintenance staff is held to a very high standard and we appreciate that you've informed us of a need to address our housekeeping policies and procedures. We hope that you will give us another chance to completely host you as this was not the experience or the standards that we uphold at our hotel.

Hello Ben,It was our privilege to earn your business and we hope to host you again on your next trip.

Hi Franklin,We really appreciate you taking the time to leave us a 5-star review! We're so glad you had a wonderful stay with us. It was our pleasure hosting you and we look forward to having you again soon!

Hi Frederick,Your feedback is greatly appreciated and will be taken as a suggestion for us to further improve our guest experience which includes our services, amenities, and facilities. We hope that you will give us the opportunity to redeem ourselves and earn your trust again on your next stay.

Hi Victor,We are sorry that you smelled smoke - of any kind - at our property. We do our best to ensure that smokers do not smoke in our nonsmoking rooms or common areas, both of which result in a bad musty smell; and when a situation like this occurs, we try to address it immediately, through thorough cleaning and disinfecting to restore the clean smell of our accommodations. We hope that we can have another chance to host you as this was not the experience that we wanted you to remember.

Hello Floyd,Thank you for being a valued guest and for providing us the feedback regarding our property. On behalf of our entire staff, we thank you for choosing to stay with us and we hope you will give us a chance to serve you again.

Hi Allyn,Thank you for sharing your feedback and we are saddened to hear that we fell short of your expectation.We will use your feedback to make important changes and improvements to our services, amenities, and operations for a much better guest experience. We really hope we see you again soon with these improvements in place to provide a perfect and memorable stay.

Hello Catherine, We appreciate the time given to share your feedback. Rest assured that we will work hard to improve our services and amenities and provide the best accommodation in the area. We hope to earn your business again once those changes are complete.

Hello James Aaron,Thank you for sharing your experience. We truly appreciate the insight regarding our room. I hope you will return to enjoy a memorable and exceptional experience.

Hello Shaun,Know that your voice is of tremendous importance to us and we value your comments about our property. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.

Hello Brett, I am very sorry that you smelled smoke - of any kind - at our property. We do our best to ensure that smokers do not smoke in our nonsmoking rooms or common areas, both of which results in a bad musty smell; and when a situation like this occurs, we try to address it immediately, thoroughly cleaning and disinfecting to restore the clean smell of our accommodations. Guest satisfaction is top priority at our hotel; for that reason, we truly appreciate your feedback about the guest experience at the hotel. We do not allow smoking in common areas at all and we will be implementing stricter measures in the future. Thank you.

Hi Guest,We appreciate your feedback and we're sorry to hear about your experience with us. This has been shared with the management and housekeeping team for review, as our top priority has always been to provide an exceptional guest experience. We hope to have the opportunity to host you again, as this was not the experience we desired for you.

Hi Lawrence,Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. We take this very seriously and are very sorry about the issues you experienced; this information has been forwarded to management to address promptly. Thank you again for sharing, and we hope to earn your business in the future by continuing to change and improve the guest experience.

Hi John, We take pride in our housekeeping team with the high standards that they follow, to see that we missed something is disappointing on our end. This will be shared and investigated with housekeeping to make sure this will not happen again. We hope to earn your business again to redeem ourselves.

Hi Ryan, We appreciate the rating and feedback shared. We are glad that our staff provided great hospitality and it is our hope to have you again as our lovely guests.

Hi Shawn,We appreciate your review. The satisfaction of our guests has always been our top priority, and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests. It is our hope to have you again on one of your future visits to the area and provide you with a much greater stay!

Hi Clay, We value our guests' security and safety. Such issues or concerns are immediately addressed with management and specific department for a thorough inspection and are taken seriously for immediate action. We hope that we can have another chance to have you and provide you with a better experience.

Hi Jere,We appreciate your rating and review. We are pleased to know that you enjoyed your stay with us. Thank you for choosing us and we look forward to having you again!

Hi Amanda,We are truly grateful that you took the time to leave us the highest rating! We're glad to know that you had a wonderful stay with us. We hope to have you again for another memorable experience!

Hello Kara,We are so sorry to learn about this incident during your recent stay. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with an enjoyable experience is of extreme importance to us and for that reason we are incredibly sorry that we failed to meet your needs. We hope to earn your business on future travels so that you can see our continuous improvement.

Hi guest, We appreciate you taking the time to share your experience, and you can rest assured that we are working diligently to address all of your concerns. Your satisfaction is of the utmost importance to us, and we will use your comments to make improvements that will enhance our guests' experiences. We hope to see you soon so you can fully appreciate and experience these changes.

Hi Shelley, We assure you that your comfort and safety are of the utmost importance to us, and we are addressing your concerns with management and security to ensure that hotel guests feel safe and secure during their stay. We hope that you'll return to see how we've enhanced our operations and hospitality.

Hi Larry,We apologize for the inconvenience. This has been shared with management for proper investigation of what happened. We hope that can have another chance to host you as this was not the experience we wanted you to have nor the standards that we uphold.

Hello carmella,I am so sorry to hear about the unusual situation that you experienced during your recent stay with us. Please know that guest satisfaction is our utmost priority and we take what you have shared very seriously. Your review has been shared with management so that appropriate measured can be taken.

Hi Jodie, Your review is greatly appreciated, though it is very disappointing to learn of the bad impression we made. I would like to apologize for not exceeding your expectations and for the inconvenience this caused you. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to our services to ensure we offer a better experience and overall impression of our facilities. I hope that you will consider staying with us so that we can have another chance to provide you with a superior experience and change your perception of our hotel.

Hi Cecilia, We would love to hear more about your experience so that we can use your valuable feedback to deliver an even better experience next time. Please reach out to us directly with any further comments or suggestions you wish to share. Thank you again!

Hi John, We assure you that we take your comfort and safety seriously, and we are addressing your comments with management and maintenance to ensure that no similar instances will happen in the future. We hope you'll return someday to see how we're improving our operations and hospitality.

Hello Stephanie,Thank you for your review and comments regarding our room and comments about our pool. I hope that we will impress you with exemplary service during future visits.

Hello Naioma, We value your feedback and as we transition through the renovation process, comments like yours will help us to grow and improve. I am very sorry to hear of the miscommunication and inconveniences that you experienced in this regard. We hope you'll return someday to see how we have addressed and improved upon the issues that you have expressed, thanks to your valuable feedback.

Hi Kristen, We appreciate the time given to share your recent experience with us. We take pride in our housekeeping team with the high standards that they follow, to see that we missed something is disappointing on our end. This will be shared and investigated with housekeeping to make sure this will not happen again. We hope to earn your business again to redeem ourselves.

Hello Diana, We are always striving to improve our services and amenities and that is why your input is so important. Thank you for sharing your experience. We hope you will return so that we can provide you with an even superior experience.

Hi guest, Thanks for your rating. We'd love to hear more about your experience so that we can use your helpful feedback to make your next visit even better. Please contact us directly with any further comments or suggestions you wish to share. Thank you again!

Dear Guest, Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.,

Hi guest, Thank you for bringing your experience and comments about your stay at our hotel to our attention. We take this very seriously and apologize for the issues you encountered; this information has been shared with management, who will address it with action right away. Thank you for sharing again, and We hope you will give us the opportunity to serve you better in the future.

Hello Carol, We are so sorry to learn about this incident during your recent stay. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with an enjoyable experience is of extreme importance to us and for that reason we are incredibly sorry that we failed to meet your needs. We hope to earn your business on future travels so that you can see our continuous improvement. ,

Hello Charles, Thank you for taking the time to share your rating of our hotel. We hope to earn your business again on your next travels.,

Dear Guest, We can't thank you enough for sharing your feedback so that we can continue to improve upon our service and hospitality. We appreciate the comments regarding our staff and your insights regarding our front desk. Your voice is so important to us and we hope you'll return so that we may have the opportunity to provide you with a five star experience.

Hello Wil, We are so sorry to learn about this incident during your recent stay. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with an enjoyable experience is of extreme importance to us and for that reason we are incredibly sorry that we failed to meet your needs. We hope to earn your business on future travels so that you can see our continuous improvement. ,

Hello Susan, We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.,

Hi Katherine, We appreciate you taking the time to share your recent experience with us, and we are sorry to hear that we did not meet your expectations. We hope that by continuously enhancing and improving our services and amenities, your future stay with us will be far more enjoyable.

Hi Paula, We appreciate you bringing this to our attention and we apologize for the inconvenience it has caused. We ensure that rooms are ready for guests, so it is regrettable that we overlooked certain places. Rest assured that with the supervision of the management, our housekeeping and maintenance are working diligently to ensure that the issues are resolved as soon as possible. Your feedback will help us deliver an even better experience the next time around.