외관

엠페이리아 하이 시에라 호텔 여행 후기

2.5 out of 5

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 1001개 이용 후기 중 470개" "
평점 8 - 좋아요. 1001개 이용 후기 중 346개" "
평점 6 - 괜찮아요. 1001개 이용 후기 중 105개" "
평점 4 - 별로예요. 1001개 이용 후기 중 44개" "
평점 2 - 너무 별로예요. 1001개 이용 후기 중 36개" "

8.8/10

청결 상태

8.4/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good
Overall, it was okay.
2021년 10월에 1박 숙박함
답변 제공: Sales Manager 님, 2021년 10월 17일
Thank you for your nice rating and for letting us know that your stay at Empeiria High Sierra Hotel was a great one. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future. Thank you, Emily Cooley Sales Manager

10/10 - 훌륭해요

jude

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 3월에 1박 숙박함
답변 제공: Sales Manager 님, 2021년 3월 20일
Jude, thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Empeiria High Sierra Hotel; we hope to see you again soon. Thank you, Emily Cooley, Sales Manager

10/10 - 훌륭해요

mee kyung

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 10월에 2박 숙박함
답변 제공: Sales Manager 님, 2020년 10월 19일
Mee, thank you so much for the perfect rating of your time at Best Western Premier High Sierra Hotel. It is always a pleasure to see when our guests enjoy everything we have to offer. We look forward to your return whenever you revisit the area. Thank you, Emily Cooley, Sales Manager

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
무료조식이 잘 나와요.
무료 조식이 아주 훌륭합니다. 객실에서 주문하고 찾으러 가는 시스템인데 바로 조리해주고, 맛있고 양도 충분해요.
2020년 10월에 1박 숙박함
답변 제공: Sales Manager 님, 2020년 10월 20일
Thank you for choosing to stay with us at the Best Western Premier High Sierra Hotel. We are happy to know you were impressed with the way we are serving our delicious breakfast during these circumstances. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Thank you, Emily Cooley, Sales Manager

8/10 - 좋아요

실제 이용하신 고객

가족 여행
2020년 7월에 1박 숙박함
답변 제공: Sales Manager 님, 2020년 7월 21일
Thank you for being our guest at the Best Western Premier High Sierra Hotel. We take great pride in providing our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon. Thank you, Emily Cooley, Sales Manager

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice, quiet. A bit old, but comfortable. Room was spacious & had a microwave/refrigerator. Parking seemed a little tight. Close to shopping & restaurants. Beautiful area. Free breakfast is ok - nothing great. Indoor pool was very nice. One of the more expensive hotels on my trip, but with the least value.
2017년 7월에 1박 숙박함
Hello, Thank you for your review. When we are finished with our renovations you will surely not think of us as old any longer. It is going to be beautiful. As we are an actual tourist destination versus a pass through town, our prices do tend to be a bit higher in all town lodging establishments. Better rates can be found in Bishop, Big Pine, and Independance and during our slower times such as Oct/Nov. We look forward to seeing you again.

10/10 - 훌륭해요

Sally

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice modern hotel with friendly staff.
2023년 8월에 1박 숙박함
답변 제공: Sales Manager 님, 2023년 9월 19일
Dear Sally, Thank you for evaluating your recent stay at Empeiria High Sierra Hotel. We are delighted to know we exceeded your expectations and appreciate you mentioning our well-kept property and devoted associates. It was a pleasure hosting you, and we look forward to welcoming you again.Thank you,Emily Cooley,Sales Manager

8/10 - 좋아요

Andrew

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very convenient to access all Mammoth has to offer. We would stay there again.
2023년 7월에 4박 숙박함
답변 제공: Emily Cooley Sales Manager 님, 2023년 8월 3일
Dear Andrew, Thank you for the excellent review of your stay at the Empeiria High Sierra Hotel. We appreciate you pointing out our convenient location in the heart of the High Sierra Mountains. We are happy you enjoyed your time with us, and we look forward to welcoming you back for another outstanding experience!Thank you,Emily CooleySales Manager

10/10 - 훌륭해요

Mike

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함
답변 제공: Sales Manager 님, 2023년 8월 1일
Dear Mike,Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Empeiria High Sierra Hotel; we hope to see you again soon. Thank you,Emily CooleySales Manager

10/10 - 훌륭해요

Chris

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 2박 숙박함
답변 제공: Sales Manager 님, 2023년 8월 1일
Dear Chris,Thank you for choosing to stay with us and for taking the time to leave your rating. We are delighted to have exceeded your expectations. We hope you will make Empeiria High Sierra Hotel your home away from home whenever your travels bring you to our area.Thank you,Emily CooleySales Manager

8/10 - 좋아요

Jeremy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함
답변 제공: Sales Manager 님, 2023년 8월 1일
Dear Jeremy,Thank you so much for the terrific rating regarding your stay at Empeiria High Sierra Hotel. We hope you are already planning another trip our way.Thank you,Emily CooleySales Manager

10/10 - 훌륭해요

Vinod

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Remodeled to a modern look. Good Staff. Breakfast was fine (though have to pay). Lighting in the room was less, especially towards the farther side from door. Its probably old thin wall. Luckly our neighbors did not make much trouble. Quality of soaps could be better.
2023년 7월에 2박 숙박함
답변 제공: Sales Manager 님, 2023년 8월 1일
Dear Vinod,Thank you for staying with us and for your excellent rating. We love receiving comments like yours, as our goal is to ensure a memorable experience for every guest. We agree that our ideal location, great amenities, and service make Empeiria High Sierra Hotel an excellent choice when visiting Sierra. We have noted your comments regarding the lights in your room and appreciate you sharing your feedback and look forward to seeing you whenever you return to the area.Thank you,Emily CooleySales Manager

10/10 - 훌륭해요

Irene

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I like the cleanliness of the room and friendly staff.
2023년 7월에 1박 숙박함
답변 제공: Sales Manager 님, 2023년 8월 1일
Dear Irene,Thank you for the generous review. Reading how much you enjoyed our clean, comfortable accommodations and helpful staff was a pleasure. We hope you will make Empeiria High Sierra Hotel your home away from home whenever your travels bring you to our area.Thank you,Emily CooleySales Manager

8/10 - 좋아요

Jeff

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 1박 숙박함
답변 제공: Sales Manager 님, 2023년 7월 30일
Dear Jeff, We are glad you enjoyed your time at Empeiria High Sierra Hotel. Thank you for your nice rating, and we look forward to your next visit.Thank you,Emily Cooley,Sales Manager

10/10 - 훌륭해요

Hugo

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good Hotel, it was a good stay
2023년 7월에 1박 숙박함
답변 제공: Sales Manager 님, 2023년 7월 28일
Dear Hugo, Thank you for your fantastic rating! We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon to Empeiria High Sierra Hotel.Thank you,Emily CooleySales Manager

10/10 - 훌륭해요

Verena

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
This is one of the few hotels in Mammoth with A/C. The A/C is quiet, powerful and you set it yourself. We arrived during a heatwave, switched from an apartment in a 4* hotel with multiple problems, I was in a terrible mood hassled and covered in mosquito bites despite using spray. This hotel staff could not have been nicer. A load of hotels in Mammoth had construction after a brutal winter, this one too installing new windows, but we did not hear construction noise at this hotel at all! It is a very modern, sleek hotel, simple no fluff . Wifi- Apple phones no problem. Androids may have to reconnect near reception when reentering the hotel before going to room. Breakfast was good selection. I don't eat meat. Husband liked the sausages and bacon. Real OJ but not best quality. Shower head needs cleaning, not dirty, but not all jets open. Make sure house cleaning mops floor. Otherwise everything clean, good beds, fridge, microwave. Pool and hot tub empty. We are light sleepers, we could hear the vending machine noise outside our room. I would shift the machines away from the wall and sound proof it a bit. But I really like the range of vending machines, for snacks and essentials. We were in a larger than average room that actually worked better than the apartment for a couple. Overall, this hotel has great management, really nice staff. And best of all A/C!!!!
2023년 7월에 2박 숙박함
답변 제공: Sales Manager 님, 2023년 8월 7일
Dear Verena, Thank you for sharing your experience at the Empeiria High Sierra Hotel. As a valued customer, we appreciate your feedback and are delighted to know that you had overall a great stay with our accommodations, service, and amenities. We take great pride in not only meeting but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you for your time, and come visit us again soon! Thank you,Emily CooleySales Manager

10/10 - 훌륭해요

Christian

2023년 7월에 1박 숙박함
답변 제공: Sales Manager 님, 2023년 8월 16일
Dear Christian, Thank you for your fantastic rating! We are pleased you chose Empeiria High Sierra Hotel for your stay and even more pleased that we exceeded your expectations. We look forward to having you as our guest again soon!Thank you,Emily Cooley,Sales Manager

10/10 - 훌륭해요

Christian

2023년 7월에 1박 숙박함
답변 제공: Sales Manager 님, 2023년 8월 16일
Dear Christian, We are delighted you had an outstanding stay at Empeiria High Sierra Hotel and that you loved all aspects of our hotel. Thank you for the excellent rating, and we look forward to hosting you again soon.Thank you,Emily Cooley,Sales Manager

10/10 - 훌륭해요

Eric

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice place to stay we will definitely be back. Good deal for a really nice room.
2023년 7월에 1박 숙박함
답변 제공: Sales Manager 님, 2023년 7월 24일
Dear Eric, Thank you for your recent stay at the Empeiria High Sierra Hotel and for posting such a generous review of our hotel. We are pleased to know how much you liked your guest room. We want your stay with us to feel like home and be as comfortable as possible. We look forward to welcoming you back soon.Thank you,Emily CooleySales Manager

10/10 - 훌륭해요

Carl

2023년 7월에 2박 숙박함
답변 제공: General Manager 님, 2023년 8월 7일
Dear Carl, Thank you for your rating regarding your stay at the Empeiria High Sierra Hotel. It was a pleasure to read that we could meet your expectations. Thank you again for your feedback, and we look forward to welcoming you back.Thank you,Emily CooleySales Manager

10/10 - 훌륭해요

Michelle

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 3박 숙박함
답변 제공: Ashley, Assistant General Manager 님, 2023년 7월 18일
Thank you, Michelle!

4/10 - 별로예요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스, 객실의 편안함
The bed was really hard and therefore I didn’t get much sleep. The pillows were equally firm and uncomfortable. There was no table in the sitting area. No hand soap. The bottle was either empty or didn’t work. The lighted mirror blinked and flashed like it had a short in it. So, there was no light available to put on make up or brush our teeth. The toilet paper dispenser was really squeaky. It was loud and like nails on a chalkboard annoying. The breakfast was not included. It cost $12. It was cold and very basic. The cut up fruit was over ripe pineapple with very, and I mean very small pieces of cantaloupe with it. The orange juice tasted like water downed tang. And the milk tasted like powdered milk. You can get scrambled eggs, sausage, and pancakes with Hashbrowns and real orange juice at McDonald’s. At McDonald’s it will be hot and cost less. It was clean. Having a refrigerator and microwave was nice. If we would’ve had a table in the room, we would’ve been able to enjoy our food that we brought. The staff was friendly and welcoming. The checkout staff was equally pleasant.
2023년 7월에 1박 숙박함
답변 제공: Ashley, Assistant General Manager 님, 2023년 7월 18일
Hello there, thank you so much for your feedback. We're sorry to hear that your stay was not up to standards. Had the front desk been notified of the issues in your room, we would have happily addressed them by fixing them immediately or by upgrading you to a better room. I will be speaking with my maintenance staff to ensure that these issues are addressed before a guest even enters the room so that guests can relax uninterrupted. Thank you for sharing your experience with our buffet, we are continuing to improve our breakfast offerings so that it will be more enjoyable. I'm glad to hear that our staff made your stay more pleasant. Thank you again and I hope that you enjoyed your time in Mammoth!

10/10 - 훌륭해요

Kaylene

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfect
Very functional and clean room with extra seating and new carpet and furniture. Would definitely stay here again.
2023년 7월에 1박 숙박함
답변 제공: Emily Cooley Sales Manager 님, 2023년 7월 17일
Dear Kaylene, Thank you for your excellent feedback regarding your stay at the Empeiria High Sierra Hotel. We appreciate you letting other travelers know how much you enjoyed your time here. Thanks for mentioning our rooms; it is always great to know our guests love the extra space and amenities. It was a pleasure having you, and we look forward to seeing you again very soon.Thank you,Emily CooleySales Manager

10/10 - 훌륭해요

Kristine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Had a wonderful quiet couple of days at Mammoth. Highly recommend.
2023년 7월에 3박 숙박함
답변 제공: Sales Manager 님, 2023년 7월 15일
Dear Kristine, Thank you for choosing to stay with us. We are thrilled you had an excellent stay at the Empeiria High Sierra Hotel, and we appreciate the fantastic recommendation to other travelers. It was our pleasure accommodating you, and we look forward to your next visit with us.Thank you,Emily CooleySales Manager

10/10 - 훌륭해요

Janet

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
👌
2023년 7월에 1박 숙박함
답변 제공: Sales Manager 님, 2023년 7월 5일
Dear Janet, We are thrilled you had an excellent stay at the Empeiria High Sierra Hotel. It was our pleasure accommodating you, and we look forward to your next visit with us.Thank you,Emily CooleySales Manager

10/10 - 훌륭해요

frank

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 6월에 3박 숙박함
답변 제공: Emily Cooley Sales Manager. 님, 2023년 7월 7일
Dear Frank, It was a pleasure having you as our guest at Empeiria High Sierra Hotel. We strive to deliver an exceptional experience to each of our guests in all areas of our hotel, and your feedback tells us we are meeting our goals. Thank you for taking the time to share your perfect rating. We look forward to hosting you again soon.Thank you,Emily CooleySales Manager.

10/10 - 훌륭해요

Norman

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 3박 숙박함
답변 제공: Sales Manager 님, 2023년 6월 30일
Dear Norman, We are glad you enjoyed your time at Empeiria High Sierra Hotel. Thank you for your nice rating, and we look forward to your next visit.Thank you,Emily CooleySales Manager

8/10 - 좋아요

Maria Theresa

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Clean room! Convenient parking.
2023년 6월에 2박 숙박함
답변 제공: Sales Manager 님, 2023년 6월 21일
Dear Ms. Theresa,Thank you for your fantastic feedback regarding your stay at the Empeiria High Sierra Hotel. We appreciate you letting other travelers know how much you enjoyed your time here. Thank you once more for mentioning our clean rooms, and it is always great to know our guests love our convenient parking! It was a pleasure having you, and we look forward to seeing you again very soon.Thank you,Emily CooleySales Manager

6/10 - 괜찮아요

Paul

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
The free breakfast is now a $12 per person rate. I didn't get a reduction on the rate I paid.
2023년 5월에 1박 숙박함
답변 제공: Ashley, Assistant General Manager 님, 2023년 6월 8일
Hello Paul, thank you for staying with us. We're sorry that the cost of breakfast took you off guard! The breakfast buffet changed from complimentary to paid approximately three years ago. To try to prevent any misunderstandings, we do have this cost listed on our Expedia page. Thank you again for choosing the Empeiria and we hope you had a great time in Mammoth.

6/10 - 괜찮아요

Christopher 님, Folsom

좋아요: 청결 상태
I liked the location of the property, it was close to the town center of Mammoth Lakes and it's only a few minutes drive from the hotel to the ski resort. What I didn't like was the price, I paid for 3 nights and this was one of the cheaper hotels in town. In any other town this hotel would cost a third of what I paid, yes it was clean but it was very old and out dated. The Empeiria High Sierra Hotel was equivalent to a Motel 6 or a highway stop Best Western, nothing special it was just clean, which is good I guess!
2023년 5월에 3박 숙박함
답변 제공: Sales Manager 님, 2023년 6월 6일
Dear Christopher, Thank you for taking the time to tell us about your visit! We are happy your overall stay was pleasant, but we want it to be perfect. We strive to exceed the expectations of our guests, and we genuinely apologize for not doing so during your time with us. Additionally, we understand your sentiments regarding pricing and can assure you that we exercise careful consideration for our guests in this regard. However, you can be assured that we will consider your comments as we are always striving to improve our guest experience. Thank you for choosing our hotel, and we hope you will give us another opportunity to welcome you to the exceptional stay you deserve.Thank you,Emily CooleySales Manager

2/10 - 너무 별로예요

weronika

좋아요: 청결 상태
Awful staff at front desk.
Awful staff! Very rude and unfriendly, the hotel itself was clean and nicely updated, great rooms, but the staff it’s a whole different story…needless to say I won’t be back at this hotel, unless the management is new.
2023년 3월에 1박 숙박함
답변 제공: Sales Manager 님, 2023년 6월 4일
Dear Weronika, Thank you for the feedback. We sincerely apologize for the unsatisfactory service you have experienced from our front desk staff. Thank you for bringing this to our attention, and we will definitely address this with them. We take great pride in delivering an outstanding experience to all who visit, and we are sorry for what transpired. We certainly understand your frustration and are grateful for your patience. Thank you again for your constructive comments, and we hope you will give us another opportunity to show you our commitment to exceptional hospitality. Thank you,Emily CooleySales Manager

10/10 - 훌륭해요

Joel

가족 여행
좋아요: 청결 상태, 객실의 편안함
2023년 5월에 1박 숙박함
답변 제공: Sales Manager 님, 2023년 5월 31일
Dear Joel, Thank you for choosing Empeiria High Sierra Hotel and for the excellent rating. We are thrilled to know we exceeded your expectations and that you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Thank you,Emily CooleySales Manager

10/10 - 훌륭해요

Lars

가족 여행
좋아요: 청결 상태, 객실의 편안함
Stay was great it is in a convenient location to use the Mammoth bus system. We enjoyed the jacuzzi, pool, and breakfast.
2023년 5월에 3박 숙박함
답변 제공: Sales Manager 님, 2023년 5월 31일
Dear Lars, Thank you for the excellent review of your stay at the Empeiria High Sierra Hotel. We appreciate you pointing out our convenient location and outstanding amenities. We are happy you enjoyed your time with us, and we look forward to welcoming you back for another outstanding experience!Thank you,Emily CooleySales Manager

10/10 - 훌륭해요

Norman

단체 여행
좋아요: 청결 상태, 객실의 편안함
New favorite Mammoth hotel
First time staying at the Empeira hotel in Mammoth. Best of locations, near places to eat and shop. The hotel is modern and up to date . Has an on site restaurant, but was only serving breakfast, for a very reasonable $12. Well worth the price considering what you get in Mammoth for your $. They will even make you a custom omelette. Room was excellent. Double queen room had lots of room to spread out, even ha a small loveseat. Bathroom large. Parking was easy with most spaces covered. Hotel prices are a smoking deal considering that the Motel 6 up the street is only a few $ more. This is now my go to place when staying in Mammoth
2023년 5월에 4박 숙박함
답변 제공: Sales Manager 님, 2023년 5월 28일
Dear Norman, Thank you for your recent stay at the Empeiria High Sierra Hotel and for posting such a generous review of our hotel. It is a pleasure to know we met all of your expectations and that you especially loved our accommodations, location, and the breakfast we serve! We enjoyed having you as our guest, and we hope to see you again on your next trip to our area. Thank you,Emily Cooley,Sales Manager

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 객실의 편안함
A mixed review
We enjoyed almost everything. The buffet was very good, and the cook was great. The room was nice and quiet. However, due to the unprecedented snowfall the snow was 4 feet above our rear first floor windows and so close to the building that we would have been trapped inside if a fire was in the front hallway. Either the snow should have been removed or the room not rented until there was space to get to an outside safe place. If there ever is an emergency and someone is injured or killed due to inability to escape the hotel’s liability will be significant.
2023년 5월에 1박 숙박함
답변 제공: Sales Manager 님, 2023년 5월 30일
Dear Guest, Thank you for making a part of your travel plans. While we are glad had a comfortable time in your well-appointed room and that you liked our delectable breakfast, we are sorry for the predicament you outlined and that you felt unsafe. Please know we take all concerns seriously, and we will relay your comments to the appropriate individuals. Thank you,Emily CooleySales Manager

10/10 - 훌륭해요

Melanie

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Definitely will be back!!
2023년 5월에 3박 숙박함
답변 제공: Sales Manager 님, 2023년 11월 6일
Dear Melanie, We are thrilled you had an excellent stay at Empeiria High Sierra Hotel, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Thank you,Emily CooleySales Manager

10/10 - 훌륭해요

Mario

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Very good for families…Pool area very nice my kids enjoyed employees very friendly and communicative we would stay again
2023년 5월에 1박 숙박함
답변 제공: Sales Manager 님, 2023년 5월 21일
Dear Mario, Thank you for being our guest at Empeiria High Sierra Hotel and for the feedback. We are delighted to know you and your family enjoyed our relaxing pool area and that our devoted associates took great care of you. We appreciate your comments and look forward to welcoming you again.Thank you,Emily Cooley,Sales Manager

10/10 - 훌륭해요

Christopher

2023년 5월에 2박 숙박함
답변 제공: Sales Manager 님, 2023년 6월 11일
Dear Christopher, Thank you for choosing Empeiria High Sierra Hotel and for the excellent rating. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Thank you,Emily CooleySales Manager

10/10 - 훌륭해요

diana

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 5월에 2박 숙박함
답변 제공: Sales Manager 님, 2023년 5월 18일
Dear Diana, Thank you so much for the perfect rating of your time at Empeiria High Sierra Hotel. It is always a pleasure to see when our guests enjoy everything we have to offer. We look forward to your return whenever you revisit the area.Thank you,Emily Cooley,Sales Manager

8/10 - 좋아요

Sam

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 1박 숙박함
답변 제공: Emily Cooley Sales Manager 님, 2023년 5월 16일
Dear Sam, Thank you for taking the time to post a nice rating of Empeiria High Sierra Hotel. We always want our guests to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will revisit so we can provide you with another great stay.Thank you,Emily CooleySales Manager

10/10 - 훌륭해요

Todd

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 5월에 2박 숙박함
답변 제공: Emily Cooley Sales Manager 님, 2023년 5월 16일
Dear Todd, Thank you for being our guest. Our top priority is for you to have an enjoyable stay and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you at Empeiria High Sierra Hotel, and we look forward to welcoming you again soon.Thank you,Emily CooleySales Manager

10/10 - 훌륭해요

david

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Beautiful room! So clean, quiet and comfortable!! Loved the bunk bed option for my boys. Indoor pool and jacuzzi was fabulous after a long drive up. Definitely will stay again. Centrally located to shops, restaurants and close to the lifts.
2023년 5월에 1박 숙박함
답변 제공: Sales Manager 님, 2023년 5월 10일
Dear David, Thank you for your excellent feedback regarding your stay at the Empeiria High Sierra Hotel. We appreciate you letting other travelers know how much you and your family enjoyed your time here. Thanks for mentioning our rooms; it is always great to know our guests love our comfortable accommodations. We also appreciate you mentioning our convenient location and various amenities. It was a pleasure having you and your family, and we look forward to seeing you all again very soon.Thank you,Emily CooleySales Manager

10/10 - 훌륭해요

ricardo

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 2박 숙박함
답변 제공: Sales Manager 님, 2023년 5월 6일
Dear Ricardo, Thank you for the perfect rating. We are glad you had a wonderful time at Empeiria High Sierra Hotel. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience.Thank you,Emily CooleySales Manager

10/10 - 훌륭해요

RAMON

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
GREAT HOTEL AND VERY CONVENIENT
2023년 4월에 1박 숙박함
답변 제공: Sales Manager 님, 2023년 5월 6일
Dear Ramon, Thank you for your recent stay at the Empeiria High Sierra Hotel and for posting such a generous review of our hotel and convenient location. It is a pleasure to know we met all of your expectations! We enjoyed having you as our guest, and we hope to see you again on your next trip to our area. Thank you,Emily CooleySales Manager

10/10 - 훌륭해요

Matthew

2023년 4월에 2박 숙박함
답변 제공: Sales Manager 님, 2023년 5월 28일
Dear Matthew, We are thrilled you had an excellent stay at the Empeiria High Sierra Hotel, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Thank you,Emily Cooley,Sales Manager

8/10 - 좋아요

FranciscoJavier

2023년 4월에 1박 숙박함
답변 제공: Sales Manager 님, 2023년 5월 2일
Dear FranciscoJavier, Thank you so much for the terrific rating regarding your stay at Empeiria High Sierra Hotel. We hope you are already planning another trip our way.Thank you,Emily Cooley,Sales Manager

10/10 - 훌륭해요

Marianne

좋아요: 직원 및 서비스
2023년 4월에 1박 숙박함
답변 제공: Sales Manager 님, 2023년 5월 28일
Dear Marianne, Thank you for your recent stay at the Empeiria High Sierra Hotel and for posting such a generous rating of our hotel. It is a pleasure to know we met all of your expectations! We enjoyed having you as our guest, and we hope to see you again on your next trip to our area. Thank you,Emily Cooley,Sales Manager

10/10 - 훌륭해요

james 님, Cypress

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Enjoyable Stay. Convenient location. Easy carport parking. Friendly staff. Clean pool & jacuzzi.
2023년 4월에 2박 숙박함
답변 제공: Emily Cooley Sales Manager 님, 2023년 4월 27일
Dear James, Thank you for your recent stay at the Empeiria High Sierra Hotel and for posting such a great review of our hotel and staff. It is a pleasure to know we met all of your expectations and that you liked our location, parking, staff, pool, and jacuzzi! We enjoyed having you as our guest, and we hope to see you again on your next trip to our area. Thank you,Emily CooleySales Manager

10/10 - 훌륭해요

julio

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice location
2023년 4월에 2박 숙박함
답변 제공: Sales Manager 님, 2023년 4월 22일
Dear Julio,Thank you for sharing feedback about your recent Empeiria High Sierra Hotel stay. We are delighted that our location was ideal for your plans and that you were pleased with our service and amenities. We enjoyed hosting you and hope to continue to be your hotel of choice when your goals bring you back to California.Thank you,Emily CooleySales Manager

8/10 - 좋아요

Mike

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I was there for work,not a vacation.
2023년 4월에 5박 숙박함
답변 제공: Sales Manager 님, 2023년 4월 20일
Dear Mike, we are pleased your stay was comfortable, and we want to thank you for your nice rating. All of us at Sea Crest Beach Hotel look forward to your next visit.Thank you,Emily CooleySales Manager