숙박 시설 정면

베스트 웨스턴 버뱅크 에어포트 인 여행 후기

2.5 out of 5
베스트 웨스턴 버뱅크 에어포트 인
7615 Lankershim Boulevard, North Hollywood, CA

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 1002개 이용 후기 중 503개" "
평점 8 - 좋아요. 1002개 이용 후기 중 345개" "
평점 6 - 괜찮아요. 1002개 이용 후기 중 89개" "
평점 4 - 별로예요. 1002개 이용 후기 중 36개" "
평점 2 - 너무 별로예요. 1002개 이용 후기 중 29개" "

8.8/10

청결 상태

9.0/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

6/10 - 괜찮아요

Sangwoo

가족 여행
좋아요: 객실의 편안함
Good but..
Good and comfort but little old
2022년 6월에 2박 숙박함

6/10 - 괜찮아요

Sunghoon

가족 여행
별로예요: 숙박 시설 상태 및 시설
유니버셜 스튜디오 그리피스 천문대 등 헐리웃과 가까운 위치지만 트래픽이 심하네요 숙소는 깨끗하나 세월을 속일 수 없네요 침구 소파에서 오래된 냄새가 나요
2020년 1월에 2박 숙박함
답변 제공: Customer Care Team 님, 2020년 1월 24일
Dear guest, We are disappointed if one of our guests leaves with less than first rate experience. Our aim is to provide a clean, comfortable and pleasant place to stay. We sincerely apologize that our hospitality and attention to details left something to be desired, this is very unlike us. Thank you for sharing your feedback. Please feel free to connect if there is anything we can do to help. We sincerely hope that you will give us another chance to restore your faith in our hotel and hospitality. Best Regards, Customer Care Team

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
편의시설이 적어요
숙박시설안에 편의 시설이 별로 없는것 같아요.
2019년 5월에 4박 숙박함
답변 제공: Customer Care Team 님, 2019년 7월 1일
Thank you for taking the time to rate your recent stay at our hotel. Whilst it is good to hear that you had a reasonable stay, we are sorry for the issues that you encountered that marred your time with us. We hope to remain your hotel of choice in this area, and to give you a better stay on a future visit.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
좋아요
좋아요
2018년 11월에 1박 숙박함

10/10 - 훌륭해요

Ernesto

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Muy buen servicio y el desayuno
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Erick

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It's OK
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Brandon

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We enjoyed our weekend stay. All staff we encountered were very accommodating and helpful. We especially enjoyed the breakfast and were grateful for the attentive breakfast hostesses that made sure everything was clean and well stocked. The breakfast itself was pretty impressive with the options of omelette and sausage, cereal bar, yogurt dispenser/bar, juice dispenser and self serve waffle station.
2024년 4월에 3박 숙박함

8/10 - 좋아요

April

아이를 동반한 가족 여행, 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Breakfast had a variety of things . Coffee was gross and also was not a fan of their omelettes . Everything else was decent/average for a hotel.
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Mingqing

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great friendly staff. Comfortable bed and great room. Parking is convenient and breakfast includes
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

JACOB

좋아요: 청결 상태, 직원 및 서비스
Staff was friendly and helpful
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Kenneth 님, Santa Fe

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I liked the pleasant welcoming people working at this hotel. Housekeeping does a great job also. I have never had issues in this area, but the police sirens and helicopters are busy at night.
2024년 3월에 4박 숙박함

10/10 - 훌륭해요

Robert

Very easy.
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Anahi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 3월 7일
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 - 훌륭해요

Jay

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 3월 5일
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

8/10 - 좋아요

Cecilia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff were very friendly. My only complaints are that the noise from the street was very loud (maybe because the location of our room) and there were no room darkening drapes, only windows shutters. (That might have helped with some of the noise issue?)
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

LORENZO

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 3박 숙박함
답변 제공: Customer Care Team 님, 2024년 1월 29일
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

6/10 - 괜찮아요

sally

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Noisy
We had 3 rooms and they were comfortable and clean. All of the rooms have been updated, but stopped short of updating the windows or window coverings. The noise from the busy street was with us all night. On the positive side, very easy parking, friendly staff and breakfast included.
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Erica

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean and comfortable breakfast was good also!
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

LORENZO

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 3박 숙박함
답변 제공: Customer Care Team 님, 2024년 1월 25일
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

8/10 - 좋아요

Maeva 님, Hawaii Kai

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice hotel, nice breakfast, restaurants nearby. Had an issue at check-in with three of my credit cards, the credit card terminal was not working properly, receptionist should had explain the problem, I called my banks and found out it was not my cards.

8/10 - 좋아요

Paul 님, FREMONT

연인과의 여행
They could do better by providing enough towels, shampoos and soaps before guests start to asking ... Breakfast is good enough, . .
2024년 1월에 2박 숙박함

10/10 - 훌륭해요

Freddy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 2박 숙박함
답변 제공: Customer Care Team 님, 2024년 1월 17일
Dear guest, We are glad to hear back from you about your recent stay with us. While you didn't say much in your review, we hope that you had an awesome time and that you were comfortable in your room. Thanks for choosing to stay with us and we hope to see you again soon. Best Regards, Customer Care Team

10/10 - 훌륭해요

jacqueline

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 2박 숙박함
답변 제공: Customer Care Team 님, 2024년 1월 17일
Dear guest, We are glad to hear back from you about your recent stay with us. While you didn't say much in your review, we hope that you had an awesome time and that you were comfortable in your room. Thanks for choosing to stay with us and we hope to see you again soon. Best Regards, Customer Care Team

10/10 - 훌륭해요

LORENZO

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
5 stars
From my experience this hotel is the best one in the area. I work out of town for the past year, I stayed in these hotel for the past year and keep staying for many more years.
2024년 1월에 3박 숙박함

10/10 - 훌륭해요

Brenda

2024년 1월에 3박 숙박함
답변 제공: Customer Care Team 님, 2024년 1월 31일
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

8/10 - 좋아요

KAILASH

2024년 1월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 1월 29일
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 - 훌륭해요

Isidra

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 1월 10일
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

8/10 - 좋아요

Eddie

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is a great property but unfortunately in an area that just didn’t feel safe. The manager, employees, and parking lot were great and secure. Super friendly and we only had to stay one night, not the hotels fault that they are some undesirable people near their location.
2023년 12월에 1박 숙박함

8/10 - 좋아요

James

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The hotel was was clean and the staff were friendly. The location isn’t the best. But we had no problems. Parking was good too. There is a Japanese restaurant- Chiba and a donut shop about two blocks away that are very good.
2023년 12월에 3박 숙박함

6/10 - 괜찮아요

Cory

연인과의 여행
별로예요: 편의 시설/서비스
2023년 12월에 2박 숙박함
답변 제공: Customer Care Team 님, 2023년 12월 30일
Dear guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team

8/10 - 좋아요

Denise

2023년 12월에 3박 숙박함
답변 제공: Customer Care Team 님, 2023년 12월 30일
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 - 훌륭해요

Waynnesha

2023년 12월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 1월 10일
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 - 훌륭해요

Carol

2023년 12월에 3박 숙박함
답변 제공: Customer Care Team 님, 2023년 12월 20일
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

8/10 - 좋아요

Kimber

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 12월 20일
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 - 훌륭해요

Ceporah

2023년 12월에 3박 숙박함
답변 제공: Customer Care Team 님, 2023년 12월 15일
Many thanks for your positive rating – we are delighted that you enjoyed your time at our property so much. We hope to host you again successfully in the near future.Best Regards,Customer Care Team

10/10 - 훌륭해요

Barbra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 12월 14일
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 - 훌륭해요

Martin

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
We Love Best Western Hotels in California. Breakfast is always a plus but as far on how the room looked, this hotel had it super clean. We loved it! The neighborhood looked kinda rough but didn’t feel unsafe at all.
2023년 12월에 1박 숙박함

8/10 - 좋아요

Cindy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Customer Care Team 님, 2023년 12월 13일
Dear guest, We are glad to hear back from you about your recent stay with us. While you didn't say much in your review, we hope that you had an awesome time and that you were comfortable in your room. Thanks for choosing to stay with us and we hope to see you again soon. Best Regards, Customer Care Team

8/10 - 좋아요

Hector

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very good breakfast, parking kind of unsecured, but overall a very good hotel
2023년 12월에 3박 숙박함

8/10 - 좋아요

Adela

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel itself is fine. Staff was friendly & helpful, breakfast was fine, and the lobby was nicely decorated for Christmas. The area around it is not the best, with homeless people right outside, but that's LA in general these days. Not the hotel's fault.
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Heidi

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The place was very comfortable and clean. The front desk staff was friendly and helpful. The morning breakfast was decent. Laura and the other lady kept the place clean, esp the tables. And they made sure there was enough food out there.
2023년 11월에 4박 숙박함

10/10 - 훌륭해요

Kathleen

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
the breakfast was always fresh and delicious. the personal were wonderful. computer in lobby needs to be updated. way too slow a new mouse, a better printer. delete trash-and emails and spam and searching way TOO MUCH JUNK
2023년 11월에 11박 숙박함

10/10 - 훌륭해요

Tanya

2023년 11월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 12월 21일
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

6/10 - 괜찮아요

Eduardo Alfonso

2023년 11월에 3박 숙박함
답변 제공: Customer Care Team 님, 2023년 12월 6일
Dear guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team

8/10 - 좋아요

Rogelio E

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Mw gustó la cercanía a universal studios No me gustó la zona se siente algo de inseguridad
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Saul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Buen lugar
2023년 11월에 1박 숙박함

8/10 - 좋아요

Wendy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We’ve stayed here before and liked the amenities. However, breakfast line was too long, especially for the waffles. It would be great if there were two or three waffle makers to speed up the wait time.
2023년 11월에 2박 숙박함

8/10 - 좋아요

Anabel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
perfect to rest
Everything very good.. the kitchen is very good.. everything is very clean.. easy to get to universal studios.. excellent location..
2023년 11월에 2박 숙박함

10/10 - 훌륭해요

sarah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 5박 숙박함
답변 제공: Customer Care Team 님, 2023년 12월 1일
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 - 훌륭해요

Brenda

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very good customer service
2023년 11월에 2박 숙박함