숙박 시설 정면 - 저녁/밤

마이크로텔 인 앤드 스위트 바이 윈덤 리스버그/마운트 도라 여행 후기

2 out of 5

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 1004개 이용 후기 중 508개" "
평점 8 - 좋아요. 1004개 이용 후기 중 301개" "
평점 6 - 괜찮아요. 1004개 이용 후기 중 110개" "
평점 4 - 별로예요. 1004개 이용 후기 중 50개" "
평점 2 - 너무 별로예요. 1004개 이용 후기 중 35개" "

8.8/10

청결 상태

9.0/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

10/10 - 훌륭해요

Yolanda

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was awesome
2024년 4월에 2박 숙박함
답변 제공: Alona Mason - General manager 님, 2024년 4월 14일
Thanks for staying with us and taking the time to leave a review. So glad you found the staff awesome. Hope to see you again soon!

6/10 - 괜찮아요

Steven 님, Tallahassee

좋아요: 청결 상태, 직원 및 서비스
Room was small not well appointed
2024년 4월에 1박 숙박함
답변 제공: Alona Mason - General manager 님, 2024년 4월 14일
Thanks Steven for your feedback. We do offer larger room types other than single one bed rooms. We hope you will try one of those on your next visit.

8/10 - 좋아요

Susana

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean and friendly staff
2024년 4월에 1박 숙박함
답변 제공: Alona Mason - General manager 님, 2024년 4월 12일
Thank you for staying with us and taking the time to leave a review. We are glad you enjoying your stay and hope you will let us know how we could make it perfect on your next visit.

6/10 - 괜찮아요

Tiffany

출장 여행
좋아요: 청결 상태, 직원 및 서비스
I checked out a day early and still waiing for my refund. I checked out Thursday morning before 7am.
2024년 4월에 3박 숙박함
답변 제공: Alona Mason - General manager 님, 2024년 4월 6일
Thanks Tiffany for your feedback. Unfortunately you would need to contact Expedia for a refund as that is beyond the control of the property since they didn't have access to your original method of payment. In addition, if the hotel wasn't informed that you Departed early and you stayed checked into the room in the system the reservation would not be considered checked out early. I'm sorry if this was your experience.

8/10 - 좋아요

Larry

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Old but clean
2024년 3월에 2박 숙박함
답변 제공: Alona Mason - General manager 님, 2024년 4월 5일
Thanks Larry for staying with us and taking the time to rate your stay. We would love to know how we could have made your stay perfect.

10/10 - 훌륭해요

Elizabeth

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quiet and peaceful
2024년 3월에 1박 숙박함
답변 제공: Alona Mason - General manager 님, 2024년 4월 5일
Thanks Elizabeth for staying with us and taking the time to rate your stay. We are glad you found your stay 5/5 worthy and hope to see you again soon.

4/10 - 별로예요

Magdalena

좋아요: 직원 및 서비스
Musty smell in the room, loud AC, very uncomfortable pillows
2024년 3월에 3박 숙박함
답변 제공: Alona Mason - General manager 님, 2024년 3월 29일
Thank you for your feedback. I'm the future, please let staff know as soon as possible so they can attempt to resolve any situation. We hope to welcome you back.

4/10 - 별로예요

Brittany

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함
답변 제공: Alona Mason - General manager 님, 2024년 3월 29일
Thank you for staying with us. We're sorry that you didn't enjoy your stay. We appreciate guest feedback as it helps us improve and grow and avoid repeating situations in the future. We hope that you will stay with us again and let us know any suggestions you might have.

10/10 - 훌륭해요

Veronique

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The breakfast wasn't great
2024년 3월에 3박 숙박함
답변 제공: Alona Mason- General Manager 님, 2024년 3월 26일
Thank you for staying with us and taking the time to rate your stay. We are glad you enjoyed your stay and are sorry you did not like the breakfast offered. We hope to see you again and wish you the best in all your travels.

10/10 - 훌륭해요

Shari 님, Chariton

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved our stay!
2024년 3월에 1박 숙박함
답변 제공: Alona Mason- General Manager 님, 2024년 3월 26일
Thank you for staying with us! We are happy to see you loved your stay and look forward to welcoming you back.

10/10 - 훌륭해요

Arie

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Clean
2024년 3월에 3박 숙박함
답변 제공: Alona Mason- General Manager 님, 2024년 3월 26일
Thank you Arie for staying with us and leaving this review. We are pleased that you found your stay clean and hope to see you again soon.

10/10 - 훌륭해요

Donna

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was nice rooms clean
2024년 3월에 3박 숙박함
답변 제공: Alona Mason- General Manager 님, 2024년 3월 26일
Thank you for staying with us Donna. We are glad you enjoyed the staff and found the rooms clean. We hope to welcome you back again in the future.

10/10 - 훌륭해요

Terry

연인과의 여행, 출장 여행
There were no places to sit outside and enjoy the weather
2024년 3월에 1박 숙박함
답변 제공: Alona Mason- General Manager 님, 2024년 3월 26일
Thank you Terry for staying with us. We apologize that you did not have anywhere to sit. We do have seating by the pool. We hope you will stay with us again and wish you the best in your travels.

10/10 - 훌륭해요

Lourdes

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was to my satisfaction
2024년 3월에 1박 숙박함
답변 제공: Alona Mason- General Manager 님, 2024년 3월 21일
Thank you for staying with us and taking the time to rate your stay. We hope to see you again soon

10/10 - 훌륭해요

Juan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
It was quiet and clean
2024년 3월에 1박 숙박함
답변 제공: Alona Mason- General Manager 님, 2024년 3월 20일
Juan we are so happy to see you found your stay perfect. We love feedback and hope you will share on your next visit.

10/10 - 훌륭해요

John

2024년 3월에 1박 숙박함
답변 제공: Alona Mason- General Manager 님, 2024년 4월 8일
Thank you John for staying with us and taking the time to rate your stay. We look forward to your next visit.

4/10 - 별로예요

Luc

That property was very poor in presentation. The room was smelly. I asked the attendant to spray the room for me to be able to spend the night with my wife. It was a terrible experience for me. Never again!
2024년 3월에 1박 숙박함
답변 제공: Alona Mason - General manager 님, 2024년 3월 13일
Hi Luc. We apologize that your didn't enjoy your stay and would love more information. We hope you will share.

8/10 - 좋아요

Mathews 님, Plano

단체 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property is maintained well. The staff is very friendly, attentive and courteous. I would recommend this property to family.
2024년 3월에 1박 숙박함
답변 제공: Alona Mason- General Manager 님, 2024년 3월 12일
Thank you Matthew for staying with us and taking the time to leave a review. We appr3eciate your recommendation and hope to see you again.

10/10 - 훌륭해요

Edward

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Alona Mason - General manager 님, 2024년 3월 13일
Thank you for staying with us and taking the time to rate your stay. We are glad you found your stay 5/5 and hope you will share why on your next visit.

6/10 - 괜찮아요

Stacy

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Alona Mason- General Manager 님, 2024년 3월 12일
Thanks Stacy for staying with us. We apologize that you did not enjoy your stay and hope you will let us know what we could have done differently on your next stay.

10/10 - 훌륭해요

Constance

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was very friendly and helpful. The room was spotless and smelled fresh.
2024년 3월에 1박 숙박함
답변 제공: Alona Mason- General Manager 님, 2024년 3월 11일
Awe! Thank you Constance for staying with us and for leaving such a nice review. We are very glad you enjoyed your stay and look forward to seeing you again!

6/10 - 괜찮아요

Gregory

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
I booked a 2 queen bed room first night and they gave me 1 bed suite. Besides that everything was okay.
2024년 3월에 1박 숙박함
답변 제공: Alona Mason- General Manager 님, 2024년 3월 11일
Thank you for staying with us. We apologies that you were not satisfied with your stay and hope you'll give us another chance in the future.

6/10 - 괜찮아요

Mirjam

좋아요: 청결 상태, 직원 및 서비스
2024년 3월에 2박 숙박함
답변 제공: Alona Mason- General Manager 님, 2024년 3월 11일
Thank you for staying with us. We love guest feedback and would love to hear how we could have made your stay perfect. We hope you will share on your next visit.

8/10 - 좋아요

Joshua

2024년 3월에 1박 숙박함
답변 제공: Alona Mason- General Manager 님, 2024년 3월 31일
Thank you for staying with us. We would love to know how we could have made your stay perfect and hope you will share on your next stay.

6/10 - 괜찮아요

Christopher 님, ISLIP

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Alona Mason- General Manager 님, 2024년 3월 10일
We love guest feedback and would love to know how we could have made your stay better. We hope you will share on your next visit.

4/10 - 별로예요

Gregory

2024년 3월에 1박 숙박함
답변 제공: Alona Mason- General Manager 님, 2024년 3월 10일
Hi Gregory. We would love to know where we went wrong so we don't have any repeat situations in the future. We love guest feedback and hope you will let us know.

10/10 - 훌륭해요

Suzanne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Liked the property and staff.
2024년 3월에 1박 숙박함
답변 제공: Alona Mason- General Manager 님, 2024년 3월 12일
Thank you for staying with us. We are glad you like the staff and the property. We hope to see you again soon.

4/10 - 별로예요

Christopher

별로예요: 직원 및 서비스
Smelled like weed/pot.
2024년 2월에 1박 숙박함
답변 제공: Alona Mason - General manager 님, 2024년 3월 5일
Thanks for your feedback. As a friendly state, we often find this an issue and we aren't fans of it either. Most of these types of guests are smoking outside but the smell lingers and gets tracked through the building. We would love to hear your suggestions on how to navigate this as it seems to be a continuous thing.

10/10 - 훌륭해요

Brenda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The girl at checkin was just delightful and very personable, beds were comfortable and the room was clean, breakfast had many options. It was in a safe area and parking was right out front. This was our second stay at this location.
2024년 3월에 1박 숙박함
답변 제공: Alona Mason - General manager 님, 2024년 3월 3일
Thanks Brenda for continuing to stay with us. We are glad to hear you enjoy our location and look forward to seeing you again.

8/10 - 좋아요

diane

2024년 2월에 3박 숙박함
답변 제공: Alona Mason- General Manager 님, 2024년 3월 26일
Thank you for staying with us and taking the time to rate your stay. We are glad you enjoyed the time you spent with us and hope to see you again soon.

10/10 - 훌륭해요

Mary

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Affordable. Clean. Well kept. Nice staff.
2024년 2월에 7박 숙박함
답변 제공: Alona Mason - General manager 님, 2024년 3월 1일
Thank you Mary for staying with us and taking the time to leave a review. We are glad you enjoyed your stay and hope to see you again soon.

6/10 - 괜찮아요

Michael

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Alona Mason - General manager 님, 2024년 3월 1일
thank you for staying with us and taking the time to rate your stay. We apologize that your stay wasn't perfect and would love to know what we could have done differently.

10/10 - 훌륭해요

Glen

2024년 2월에 1박 숙박함
답변 제공: Alona Mason- General Manager 님, 2024년 3월 20일
Glen, thank you for staying with us and taking the time to rate your stay. We love guest feedback and would love to hear how we made your stay perfect. We hope you will share on your next visit.

10/10 - 훌륭해요

JUSTO

2024년 2월에 3박 숙박함
답변 제공: Alona Mason- General Manager 님, 2024년 3월 20일
Thank Justo for staying with us and taking the time to rate your stay. We love guest feedback and would love to hear how we made your stay perfect. We hope you will share on your next visit.

10/10 - 훌륭해요

Elizabeth

좋아요: 숙박 시설 상태 및 시설
The young man that checked me in was wonderful. So kind and friendly. Very pleasant experience!
2024년 2월에 1박 숙박함
답변 제공: Alona Mason - General manager 님, 2024년 2월 23일
Thank you Elizabeth. I will pass this along to him and I am sure it will make his day! Thank you for staying with us and for taking the time to write this. We hope to see you again soon!

10/10 - 훌륭해요

Lourdes

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was to my satisfaction
2024년 2월에 1박 숙박함
답변 제공: Alona Mason - General manager 님, 2024년 2월 24일
Thank you for staying with us and taking the time to rate your stay. We are glad you found it 5/5 worthy and look forward to welcoming you back.

10/10 - 훌륭해요

Lorraine

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
friendly staff and comfortable bed
2024년 2월에 1박 숙박함
답변 제공: Alona Mason - General manager 님, 2024년 2월 22일
Thank you for staying with us and taking the time to leave a review. We are pleased that you found the staff friendly and slept well. We hope to see you again soon.

8/10 - 좋아요

Tracy

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Efficient room
2024년 2월에 2박 숙박함
답변 제공: Alona Mason - General manager 님, 2024년 2월 22일
Thanks Tracy for staying with us. We are glad you enjoyed your stay and would love to know how we could have made it perfect. Please let us know on your next visit.

10/10 - 훌륭해요

Estefania

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was a clean hotel ! Really nice smells good
2024년 2월에 1박 숙박함
답변 제공: Alona Mason- General Manager 님, 2024년 2월 22일
Thank you for staying with us and leaving this review. Glad you found the smell good and we hope to welcome you back again soon. Safe travels!

4/10 - 별로예요

Diane

가족 여행
좋아요: 직원 및 서비스
When 4 people are in a room why would you only give 3 towels? Housekeeping didn't actually clean the room or make the bed. They only emptied the trash cans and took away the dirty towels. The water pressure was so poor that it was impossible to get all the soap off. Breakfast was not very good unless you like cereal.
2024년 2월에 2박 숙박함
답변 제공: Alona Mason - General manager 님, 2024년 2월 18일
Thanks Diane for your feedback. All of our rooms have 3 towels and if additional towels are needed the desk is available at all times. Additionally, the Microtel Brand only offers a complimentary continental breakfast. Which, by definition, traditionally consists of cereal, baked goods, coffee, and juice. We attempt to go above the brand by offering a variety of items such as yogurt, hard boiled eggs, fresh fruit, and several other items. We apologize that this was not to your liking and would love to hear your suggestions. Thank you for staying with us.

10/10 - 훌륭해요

Tamara

2024년 2월에 6박 숙박함
답변 제공: Alona Mason- General Manager 님, 2024년 3월 20일
Thank you Tamara for staying with us and taking the time to rate your stay. We love guest feedback and would love to hear how we made your stay perfect. We hope you will share on your next visit.

4/10 - 별로예요

Christine

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The hallway and room smelled like smoke/pot even though it was a non-smoking room. Many employees congregating at the front desk just loitering - one was sitting on the counter behind the reception. Approaching the desk to ask a question, you feel like you're interrupting their social time. The whole place had a sketchy vibe. Lobby coffee was descent, but the free breakfast looked like an offering of stale breads and overripe bananas. I was there for a quick business tip and so I don't need much but a clean, good smelling-room, but did not get that.
2024년 2월에 1박 숙박함
답변 제공: Alona Mason - General manager 님, 2024년 2월 16일
Thank you for your feedback Christine. We apologize that this was your experience. I can assure you that I will be addressing this directly with my staff to avoid any future occurrences.

2/10 - 너무 별로예요

Bart

좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Old and outdated
2024년 2월에 3박 숙박함
답변 제공: Alona Mason - General manager 님, 2024년 2월 16일
Thank you Bart for your feedback. We apologize that you did not enjoy your stay and wish you the best in your future travels.

10/10 - 훌륭해요

Doug

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A very clean hotel and a great staff, very friendly.
2024년 2월에 8박 숙박함
답변 제공: Alona Mason - General manager 님, 2024년 2월 14일
Thank you Doug for staying with us and taking the time to write a review. We are pleased that you found the facility clean and the staff friendly. We hope to see you again soon and wish you the best in all your travels.

10/10 - 훌륭해요

Elizabeth

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Comfortable
2024년 2월에 1박 숙박함
답변 제공: Alona Mason- General Manager 님, 2024년 2월 12일
Thank you for staying with us and letting us know you found your stay comfortable. We hope to welcome you back again and wish you the best in all your travels.

10/10 - 훌륭해요

Michael

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff very good, the room was just what I needed for the weekend and very clean.
2024년 2월에 2박 숙박함
답변 제공: Alona Mason - General manager 님, 2024년 2월 12일
Thank you for staying with us and taking the time to leave a review. We look forward to you next visit.

10/10 - 훌륭해요

CHRISTY

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was pleasant
2024년 2월에 4박 숙박함
답변 제공: Alona Mason - General manager 님, 2024년 2월 10일
Thank you for staying with us and taking the time to write a review. We are glad you enjoyed your stay and look forward to welcoming you back.

6/10 - 괜찮아요

Ryan

2024년 1월에 2박 숙박함
답변 제공: Alona Mason - General manager 님, 2024년 2월 10일
Thank you for staying with us. We apologize that you did not enjoy your stay and hope you will let us know why on your next visit.

6/10 - 괜찮아요

Barbara

연인과의 여행
좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
Needs a renovation. Parking lot was full of teens smoking weed and felt very unsafe to leave car. Staff was fine. Not nice. Not rude. Not welcoming. Clearly very young and under paid. Just fine. Room was ridiculously small and outdated. Oil like residue on every surface - thankfully had Clorox wipes. Breakfast was stale and gross. Skip it.
2024년 2월에 1박 숙박함
답변 제공: Alona Mason - General manager 님, 2024년 2월 7일
Thank you for staying with us. We value your feedback and assure you we are doing the best we can to resolve this.

6/10 - 괜찮아요

Shu

2024년 2월에 1박 숙박함
답변 제공: Alona Mason- General Manager 님, 2024년 3월 20일
Thank you for staying with us and taking the time to rate your stay. We love guest feedback and would love to hear how we could have made your stay better. We hope you will share on your next visit.