객실 내 금고, 책상, 다리미/다리미판, 무료 WiFi

클라리온 포인트 스톤턴 이스트 여행 후기

2.5 out of 5
클라리온 포인트 스톤턴 이스트
200 Frontier Dr, Staunton, VA

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 1001개 이용 후기 중 506개" "
평점 8 - 좋아요. 1001개 이용 후기 중 347개" "
평점 6 - 괜찮아요. 1001개 이용 후기 중 95개" "
평점 4 - 별로예요. 1001개 이용 후기 중 41개" "
평점 2 - 너무 별로예요. 1001개 이용 후기 중 12개" "

8.8/10

청결 상태

9.0/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
산전망 추천. 10불 차이나는데 그 값어치를 충분히 함.
2020년 7월에 1박 숙박함

10/10 - 훌륭해요

Tom 님, Korea

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very Nice
Front desk staff is very kind and I really enjoyed wonderful view at the hotel. Free breakfast also nice and there are many restaurants within 10 min. I will recommend to my friend if he visit to Staunton. I will visit to again to enjoy the Sky driving road of Shenandoah National Park.
2018년 8월에 1박 숙박함
답변 제공: gm 님, 2018년 9월 21일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Quality Inn & Suites Staunton

10/10 - 훌륭해요

Larry

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a nice clean and quiet place and it is a hotel we will stay at again.
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Odile 님, Terrebonne

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Insonorisation parfaite, très propre
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 23일
Dear Odile,Thank you for choosing Clarion Pointe Staunton East and for sharing your delightful five-star review. We are thrilled you enjoyed our spotless, peaceful accommodations. It would be an honor to welcome you back for another great visit.

10/10 - 훌륭해요

Larry

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I didn't catch his name, but your daytime desk person when we checked in April 20th was helpful above and beyond the line of duty. We talked about area attractions and the facility across the street, and he was tremendously informative and very friendly. It was a pleasure meeting him, you all have an excellent employee.
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 23일
Dear Larry,Thank you for all of your kind comments and for choosing to stay at Clarion Pointe Staunton East. Providing an enjoyable experience is our goal and what we strive for. We will pass along your compliments to our staff! We look forward to hosting you again soon.

10/10 - 훌륭해요

Rebecca

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Mathew

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Laura

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clarion was cozy and comfortable and the staff was great - excellent recommendations for restaurants in a small town.
2024년 4월에 2박 숙박함
답변 제공: General Manager 님, 2024년 4월 10일
Dear Laura,Thanks for the five stars! We're so happy you enjoyed our comfortable and cozy accommodations, as well as the warm hospitality from our team. We'll pass on your compliments, and hope you'll visit us again soon!

6/10 - 괜찮아요

Kevin

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Staff was fine. Breakfast was fine. Location was ok. Bathroom was not - shower curtain rod sagged, hot and cold were reversed, shampoo dispenser was almost impossible to squeeze hard enough to use.
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 6일
Dear Kevin,Thank you for being our guest and taking the time to share your valuable feedback. While we are happy you enjoyed our wonderful staff, delicious breakfast, and great location, we are sorry you had concerns about the bathroom. Please know that our team is always ready to provide assistance and address any issues that may arise. That said, we will be sure to review our high standards with our team and look forward to impressing you further on future visits.

6/10 - 괜찮아요

Judy

연인과의 여행
별로예요: 편의 시설/서비스
The property was clean but the room was very small and not well lighted. The breakfast was poor. The eggs and sausage were cold and it had very little to offer.
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 2일
Dear Judy,Thank you for your review. We value your feedback and the time you've taken to share. While we're pleased the high standards of cleanliness we adhere to were a highlight of your visit, we are saddened that the same cannot be said about our accommodations and breakfast offerings. Guest feedback is our foremost catalyst for effective change, so rest assured that we will use your comments to guide our efforts. We would be honored to have another chance to welcome you back to change your perceptions in the future.

10/10 - 훌륭해요

Jacob

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함

6/10 - 괜찮아요

Heather

가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room itself was nice/clean. The bed was comfortable. However the bathrooms in both rooms I stayed in seemed like they STOPPED updating them. The finish was not nice & the one bathroom had a spackle unfinshed area by the toilet very noticable. In both they had spakle that was not finished where it looks like the lighting was changed out (which also is NOT very good).The fan stays on FOREVER not sure why! I think it turns off but I had to close the door so I would not hear it at bedtime. There is NO WAY TO TURN IT OFF!! We didnt even stay for breakfast there wasnt much to chose from & the coffee machine was not working.We couldnt find anyone to help us so we went out to McDonalds around the corner!!
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 26일
Dear Heather,Thank you for sharing your feedback with us. We sincerely apologize for a stay that showed room for improvement. Our maintenance team will check your bathroom fan and ensure that all work in your bathroom is completed. We'll also work to make sure we're adequately staffed to assist guests at breakfast. However, it's nice to know your accommodations were clean. We value your comments and hope for an opportunity to make your next visit a better one.

8/10 - 좋아요

Patricia

가족 여행
좋아요: 직원 및 서비스
Friendly staff
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 25일
Dear Patricia,Thank you so much for taking the time to share your thoughts on your recent visit. Our team is committed to providing high-quality guest service, and we’re thrilled to hear that we made a good impression on you. It was a pleasure having you here, and we hope you return soon.

8/10 - 좋아요

Tiffany

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great stay!
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 12일
Dear Tiffany,Thank you for choosing Clarion Pointe Staunton East and for sharing your kind review. We are delighted you enjoyed your stay and hope to have the pleasure of welcoming you back again soon.

10/10 - 훌륭해요

Michael 님, Liverpool

연인과의 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Room coffee could be improved. But I’ve never had great room coffee. Excellent king mattress. Slept very well.
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 12일
Dear Michael,Thank you for reviewing your recent stay! We're thrilled you were comfortable during your time with us, and we appreciate you mentioning our comfortable beds. It was truly a pleasure having you here, and we hope you return soon!

8/10 - 좋아요

François

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very good breakfast
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 11일
Dear François,Thank you so much for the high rating. We're so happy to know that our tasty breakfast was perfect for your needs and that you had a great time with us overall. Please consider coming back to join us again soon!

8/10 - 좋아요

Robert

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Bon rapport qualité prix
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 6일
Dear Robert,Thank you for your review of Clarion Pointe Staunton East. We're glad to hear you enjoyed your stay, and we'd be honored to welcome you back soon!

8/10 - 좋아요

Johan

출장 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Had a very enjoyable stay. Friendly staff. Good spot to stay for a few days.
2024년 2월에 4박 숙박함
답변 제공: General Manager 님, 2024년 3월 4일
Dear Johan,Thank you for taking a moment to share your experience at Clarion Pointe Staunton East. Our team will be thrilled to know that they played a pivotal role in your stay with us, and overall, we're glad you had a fantastic time. Should your travels bring you back to the area in the future, we hope you'll consider staying with us again!

10/10 - 훌륭해요

Robert

좋아요: 청결 상태, 직원 및 서비스
Very nice view and close to downtown and shopping .
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 29일
Dear Robert,Location is one of the most important aspects of taking a trip, so we're glad that you could experience all the convenience ours affords our guests. It would be our pleasure to share another exceptional view with you in the future, so come and see us again at Clarion Pointe Staunton East!

8/10 - 좋아요

Susi

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Adria

2024년 2월에 1박 숙박함

8/10 - 좋아요

Sandra

좋아요: 직원 및 서비스
Nice stay for one night
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 18일
Dear Sandra,Thank you for choosing to stay at Clarion Pointe Staunton East! We're glad you had a nice experience, and if your travels bring you back this way, we'd love to have the opportunity to host you again.

8/10 - 좋아요

Janice

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Rooms were not huge but adequate and very clean. Breakfast was sparse and just ok. No coffee in carafe at 9 am so I settled for decaf (😝). It was cold. Otherwise our room, bed and shower was very clean. Thank you!
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 18일
Dear Janice,Thank you for choosing Clarion Pointe Staunton East. We're glad your room, bed, and shower were clean and met your expectations. However, we regret that the breakfast and coffee experience did not fully meet your needs. Your comments are valuable as we strive to improve our offerings and service. We look forward to welcoming you back and providing a more satisfying experience on your next stay.

10/10 - 훌륭해요

Judy 님, Millsboro

좋아요: 직원 및 서비스
The sheets were extremely soft and the beds were comfortable!
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 13일
Dear Judy,Providing a clean and comfortable bed is one of the most important things we can do, and we're glad that yours fit the bill. Your five-star rating is greatly appreciated, and we can't wait to welcome you again to Clarion Pointe Staunton East for another excellent experience.

10/10 - 훌륭해요

Nicole

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Petit déjeuner compris excellent et très propre
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 13일
Dear Nicole,Thank you for choosing Clarion Pointe Staunton East! Our team is delighted you enjoyed our delicious breakfast and had a clean, comfortable stay with us. We take pride in providing our guests with an exceptional experience and appreciate your feedback. It was our pleasure to host you, and we hope to see you the next time you are in the area for another memorable time!

10/10 - 훌륭해요

dennis o

Easy
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 7일
Dear Dennis,Thank you for your review and for giving us a perfect rating! We're delighted you thoroughly enjoyed your stay, and we hope you return soon.

10/10 - 훌륭해요

Jody

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We have stayed here 2 yrs in a row & find the hotel in great condition, friendly staff and convenient location.
답변 제공: General Manager 님, 2024년 2월 4일
Dear Jody,It was truly a pleasure to welcome you back to Clarion Pointe Staunton East; we consider returning guests to be the biggest compliment! We're thrilled to hear we were able to deliver another positive experience and that you appreciated the friendly hospitality our team provided as well as our great location. Thank you for your lovely review, and we hope to have the opportunity to welcome you back soon.

10/10 - 훌륭해요

Scott F

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Clean, quiet, comfortable, good price.
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 31일
Dear Scott,Thank you for taking a moment to share your experience at Clarion Pointe Staunton East. We are proud to deliver great value to our guests, so we are delighted that you found your experience to be well-priced. Receiving recognition for our peaceful atmosphere and impeccable accommodations is always appreciated as well. It was a pleasure having you here, and we hope you will visit us again soon!

8/10 - 좋아요

Judith

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The bed was very comfortable, and the breakfast was good. I really liked the 24hr coffee machine with a variety of coffees. The only negative thing was the first-floor suite had a stain on the sofa, but we were easily moved to another suite with no problem. It was very convenient to shopping and site seeing.
2024년 1월에 2박 숙박함
답변 제공: General Manager 님, 2024년 1월 31일
Dear Judith,Thank you for choosing to stay with us at Clarion Pointe Staunton East. Our goal is to provide every guest with comfortable accommodations, so we're thrilled that was the case for you. It's also great to read you were able to take advantage of our delicious breakfast and convenient location. The pleasure was all ours, and we hope to welcome you back in the future.

2/10 - 너무 별로예요

Nathaniel

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
All I can say is don’t get a room here
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 31일
Dear Nathaniel,Thank you for your feedback. We're concerned about your dissatisfaction and would appreciate more details to understand and address the issues you faced. Our aim is always to provide our guests with a pleasant and comfortable experience, and your insights are crucial for us to improve. We hope to have the opportunity to serve you better in the future.

10/10 - 훌륭해요

Lisa

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 29일
Dear Lisa,Thank you for choosing Clarion Pointe Staunton East! We're glad you enjoyed your visit, and we look forward to hosting you again during your next trip.

8/10 - 좋아요

Amber

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함

8/10 - 좋아요

Royston

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함

8/10 - 좋아요

Leslie

2024년 1월에 2박 숙박함

6/10 - 괜찮아요

Carey

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 2박 숙박함

10/10 - 훌륭해요

Sandra 님, Shrewsbury

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice hotel, nice staff, good food, very good experinece
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 13일
Dear Sandra,It's always a pleasure to hear that our guests have had such an enjoyable experience! We're especially happy to learn that you appreciated the excellent service our team provided, as well as the opportunity to try some of the delicious food available. Thank you for your positive rating, and we hope to welcome you back the next time you're in the area.

10/10 - 훌륭해요

grace C

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Friendly and Clean
Very friendly. Very clean and quiet.
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 10일
Dear Grace,Exceptional is a word we love to hear! Thank you so much for your glowing review and perfect rating. Receiving recognition for our peaceful atmosphere, high standards of cleanliness, and hospitable team is always appreciated. It was a pleasure having you here, and we hope you return soon!

10/10 - 훌륭해요

Jerry

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Manager was the best I've ever encountered. He was super friendly and helpful.
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 10일
Dear Jerry,Thank you for taking the time to leave us a perfect rating. We are glad that our Manager made a positive impact on your stay with us. Your kind words will be shared with him. We look forward to welcoming you back.

10/10 - 훌륭해요

Harry

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Pay at arrival with no extra fee. Hot breakfast. Free Fresh baked cookies and 24 hr coffee maker with specialty coffees. Friendly staff, comfortable beds, clean bathroom with extra towels. Fridge and microwave in room, coffee maker in room, work out room. Extra sitting room with comfortable furniture, snack machines and computer desk.,
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 10일
Dear Harry,Thank you for the outstanding review of your recent stay at Clarion Pointe Staunton East. We're glad you had a wonderful visit with us and enjoyed our delicious hot breakfast, yummy cookies and coffees, ample amenities, clean, comfortable accommodations, and friendly staff. It would be our pleasure to host you again in Staunton, so come back soon.

10/10 - 훌륭해요

Robin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We accidentally left a fairly large sum of cash on the nightstand. After realizing this fact several hours later, we drove back and the lady in housekeeping who had cleaned our room returned it to us! There is still good and honest people in the world-thank you Elsa!
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 10일
Dear Robin,Thank you for being our guest and for sharing such a delightful review. Elsa truly is a gem and a valued member of our team. She will be thrilled to know she helped make your day. It was a pleasure to have you as our guest at Clarion Pointe Staunton East and we hope to have the honor of welcoming you back again.

8/10 - 좋아요

Christopher

2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Maria

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함

8/10 - 좋아요

Christopher

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 6박 숙박함

10/10 - 훌륭해요

Juanita

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean plus plus very quiet and friendly
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 2일
Dear Juanita,Thank you for your fantastic feedback on your stay at Clarion Pointe Staunton East! It was amazing to hear that you found everything to be clean and quiet, as well as our friendly staff. We are looking forward to your next trip to Staunton and your next stay with us!

8/10 - 좋아요

Larry E Rhode

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Joanne

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean and comfortable beds.
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 2일
Dear Joanne, Thank you for choosing Clarion Pointe Staunton East and sharing your review. Between our cleanliness and comfortable accommodations, we aim to impress our guests, and we're thrilled to know we hit the mark with you. We greatly appreciate your five-star review and look forward to welcoming you back.

10/10 - 훌륭해요

Austin

2023년 12월에 1박 숙박함

8/10 - 좋아요

Dave

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Clean hotel. Cigarette smell nasty! Kitchen help has to go! Friendly staff. Good rate.
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2023년 12월 28일
Dear Dave,Thank you so much for taking the time to share your thoughts with us. We appreciate your kind words about our hospitable team and the high standards of cleanliness we adhere to, and we're delighted you found your stay well-priced. Guest comfort is of the utmost concern to us, so we'll be sure to have a discussion with housekeeping to ensure any odor issues are dealt with swiftly. It was a pleasure having you here, and we hope you return soon.

8/10 - 좋아요

Karrinea

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I’m everything was great for a night stay. The only issue we had was no hot water in the morning but front desk did everything to make it work again
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2023년 12월 28일
Dear Karrinea,Thank you so much for taking the time to share your thoughts with us. We're pleased to note that you enjoyed your overall experience. Please accept our sincerest apologies for the inconvenience you experienced with the water temperature. Our maintenance team is working to prevent an instance such as this from occurring in the future. It was a pleasure having you here, and we hope you return soon!

8/10 - 좋아요

Vanessa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Très bien pour une nuit Air climatisé bruyante sinon belle place
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2023년 12월 26일
Dear Vanessa,Thank you for being our valued guest at Clarion Pointe Staunton East. It's unfortunate that you could hear your A/C unit, but we're pleased you had a pleasant stay otherwise. Our team hopes to see you again.