Thank you for the kinds words you wrote about my hotel. We look forward to seeing you in the near future.

Thank you for taking the time to write about experience at the RED ROOF INN RICHMOND KY. Douglas, I am happy to read that you had a great encounter with us and we truly appreciate your kind remarks about our awesome front desk staff. Your feedback will provide encouragement to all our staff as we strive to continuously improve the quality of our services and provide our guest with all the comforts of home. We appreciate your business, Douglas, and can't wait to see you back at Red Roof soon, where we can continue to offer you an awesome stay at an affordable price! Sincerely, Sharma Red Roof Management RediResponse Specialist

Thank you for taking a moment to leave a review, Sylvia. The staff and I at the RED ROOF INN RICHMOND KY were disappointed to see your 2/5 score following your stay. You indicated that the broken fridge and toilet seat, and the customer service of our front desk staff hindered your experience. At Red Roof, our main goal is to provide all our guests with a great experience that portrays the comforts of home so I am sorry to hear this was not achieved with you. Your comments have been shared with management in an effort to address your concerns.Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. We hope that you will give us the opportunity to provide you with a better stay the next time you re in the area.Very truly yours, Sharma Red Roof Management RediResponse Specialist

Hello Arleen, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN RICHMOND KY and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Sharma Red Roof Management RediResponse Specialist

Hello Douglas, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN RICHMOND KY and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Sharma Red Roof Management RediResponse Specialist

Thank you for taking a moment to leave a review, Joseph. The staff and I at the Red Roof Inn Richmond, KY appreciate your 3/5 score following your stay. I am happy that the clean room, smooth check in and the other highlights pleased you. However, you stated that the faulty outlets, the situation with the door and the other listed issues hindered your stay. Our Red Roof team is committed to satisfying our guests, so your comments have been shared with management in an effort to address your concerns.Thank you again for your feedback. We wish you all the best in your future travels.Sincerely,GabrielleRed Roof ManagementRediResponse Specialist

Dear Kevin, Everyone here at the Red Roof Inn Richmond, KY was proud to see your 5/5 score. I am happy that our helpful staff, cleanliness and the other highlights pleased you. However, you stated that even though our hotel was not perfect, your experience with us was nice. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Please know that we value you as our Red Roof guest and appreciate your feedback.Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

Hello Biren,Thank you for taking the time to complete our guest survey. We appreciate your 3/5 score and comments regarding your recent stay at the Red Roof Inn Richmond, KY. I'm sorry to hear that the closing of our pool for renovation hindered your experience. Red Roof value your business and will take your comment about our TV into consideration. Hopefully by your next visit our pool will be in operation. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,RecordoRed Roof ManagementRediresponse Specialist

Dear Sharon,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN RICHMOND KY. I'm so glad we earned your 4/5 score. At Red Roof it's great to know that the room was clean and the bed was comfy. However, as it relates to your comment of the limited breakfast, the noise and any other concerns that you mentioned will be taken into consideration. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LaTundeRed Roof ManagementRediResponse Specialist

Dear Kim, Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN RICHMOND KY. We sincerely appreciate your comments and are happy to hear you had a great experience with us. We aim to deliver a positive experience for all out guests and we're happy you were satisfied with your stay. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,Oshane Red Roof Management RediResponse Specialist

Dear Heather,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN RICHMOND KY. I was happy to read your compliments about our clean and spacious room, and our staff at front desk who was friendly and helpful at check in. We always enjoy hearing about the positive experiences our guests have at our hotels. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, we look forward to your next stay at Red Roof.Sincerely,Kerry-LeeRed Roof ManagementRediResponse Specialist

Hello John, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN RICHMOND KY and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist

Thank you for choosing our location! We look forward to seeing you again!

Thank you for sharing your 5/5 rating with us, Karen. Our staff at the Red Roof Inn Richmond, KY was especially delighted to know that we earned this following your stay. We aim to deliver a positive experience to all our guests, so we were happy to know that you were satisfied with your stay. However, we would love to hear about your stay, so please feel free to share.Once again, on behalf of Red Roof, we would like to extend our gratitude for your rating. It would be our pleasure to host you under our roof again in the future.Appreciatively,XaoRed Roof ManagementRediResponse Specialist

Dear Misty,Thank you for taking the time to tell us about your experience at the Red Roof Inn Richmond, KY. At Red Roof, our main goal is to provide all our guests with a positive experience that portrays the comfort of home and we are disappointed to see that your stay was less than ideal. You indicated that you were unsatisfied with your stay as the door would not close properly, the bed lacked cleanliness and the other concerns you listed is truly regrettable. I will be sharing your feedback with management to ensure that your concerns are addressed. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. It is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and we wish you all the best in your future travels. Sincerely,CarlaRed Roof Management RediResponse Specialist

Dear Cristine,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN RICHMOND KY. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding that you were able to take advantage of our pet friendly policy prompting your 5/5 score. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you’re comfortable. Please know that we value you as our guest and appreciate your business. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,Kamaria Red Roof Management RediResponse Specialist

Dear Shawn,Thank you for taking the time to tell us about your experience at the RED ROOF INN RICHMOND KY. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the situation you mentioned regarding the elevator, the room and the other issues highlighted which hindered your stay. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you’re comfortable.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Red Roof Management

Dear Noah,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN RICHMOND KY. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the affordable rooms. We hope to continue to provide great experiences for you. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.Sincerely,Red Roof Management

Hello Gregory,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn Richmond, KY. It's wonderful to hear that our pool created an ideal experience for you resulting in a 5/5 score. Red Roof always enjoy hearing about the positive experiences our guests have at our hotels. . Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,RecordoRed Roof ManagementRediresponse Specialist

Hello Judith, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN RICHMOND KY and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist

Dear Patty, Thank you for taking the time to complete our guest survey. We appreciate your comments following your recent stay at the RED ROOF INN RICHMOND KY. You indicated that the room was clean and did not smell of smoke. I do apologize for the condition of the bed spread you mentioned. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely, Red Roof Management

Dear Paula, Thank you for taking the time to complete our guest survey. We appreciate your comments following your recent stay at the RED ROOF INN RICHMOND KY regarding the clean and comfortable room. I do apologize for the condition of the towel bar and shower bar that you described. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely, Red Roof Management

Hello Teresa,Though we appreciate your 3/5 scoring of our Red Roof Inn Richmond KY. We are disappointed to see that your stay was inconvenienced due to the pool being closed. We sincerely apologize. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. We look forward to seeing you in your future travels, to provide a more comfortable stay.Sincerely,Red Roof Management

Hello Sarah, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN RICHMOND KY and I appreciate your 10/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist

Thank you for your positive rating, Kristen, following your stay at the Red Roof Inn Richmond, KY. The staff and I were happy to see we met your expectations. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we look forward to welcoming you back in the future!Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

Hello Alicia,Thank you for taking a moment to share your feedback regarding your recent visit at the Red Roof Inn Richmond, KY. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. It is so rewarding to read that you were welcomed by the convenience and quietness of our location. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. Please know that Red Roof value you as our guest and appreciate your business.We can’t wait to see you under our roof soon, where we can continue to offer you a clean, comfortable and a 5-star experience at an affordable price!Sincerely,Red Roof Management

Hello Michaela, Thank you for taking a moment to share your feedback regarding your recent visit at the Red Roof Inn Richmond, KY. It's great to see you enjoyed your stay, resulting in a 5/5 score. It is so rewarding to read that you enjoyed the hospitality of our staff and the spotlessness of your room. Red Roof's goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. Please know that we value you as our guest and appreciate your business. We can’t wait to see you under our roof soon, where we can continue to offer you a clean, comfortable and a 5-star experience at an affordable price! Sincerely, Red Roof ManagementRediResponse Specialist

Hi Ryan,Thank you for taking the time to write a review of your stay at the Red Roof Inn Richmond, KY. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit prompting your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.We appreciate your business and hope that you will give us the opportunity to provide you with another great experience the next time you’re in the area.Regards,RedRoof Management

Hi Rebecca,Thank you for taking the time to write a review of your stay at the Red Roof Inn Richmond, KY.Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit prompting your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.We appreciate your business and hope that you will give us the opportunity to provide you with another great experience the next time you’re in the area.Regards,OnielRedRoof ManagementRediresponse Specialist

Thank you for staying with us!!

Thank you for taking a moment to leave a review, Grant. The staff and I at the Red Roof Inn Richmond, KY appreciate your 5/5 score following your stay. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Red Roof Management

Thank you for choosing our location!

Hello Elena, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN RICHMOND KY and I are saddened to see your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely, Red Roof Management

We appreciate your business! Have a Great New year!

We do apologize for any inconvenience during your stay! Enjoy the New year!

Dear Tabitha,Thank you for taking the time to complete our guest survey of your recent stay at the Red Roof Inn Richmond KY. Though we appreciate your 4/5 score, we understand your concern about the absence of a hot tub in your room. Please be aware that your booking was for a Superior King room, and unfortunately, this room category doesn't include the mentioned features. If you would like to enjoy these amenities next time, we recommend selecting a Suite or Deluxe King room for a more satisfying experience. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. We look forward to seeing you in your future travels, to provide a better stay.Sincerely,Red Roof Management

Hello Jo-Anne, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN RICHMOND KY and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Thanks again and we hope you’ll visit us again on your next trip.Sincerely, Red Roof Management

Hello Charles,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN RICHMOND KY and I appreciate your 5/5 score following your stay. I am happy to read that you found the check in process to be quick, the clerk at the front desk to be friendly and the room to be clean. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Your feedback is very important to us, so thank you for sharing.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip at Red Roof.Sincerely,AdraineRed Roof ManagementRediresponse Specialist

Thank you for the positive review! We appreciate it! Happy Holidays to you and yours!

Thank you for choosing our location! Happy Holidays to you and yours!

We do apologize, the elevator went down unexpectedly. We are working on this. If you'll need a bottom floor always call the location and we will do our best to accommodate your request.

We do apologize for the inconvenience, we are working with an outside company to address your concern's.

Dear Cathy, Thank you for taking the time to tell us about your experience at the RED ROOF INN RICHMOND KY. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the condition of the elevator you described. I do apologize for the condition of the elevator you described. Your feedback is critical as Red Roof strive to deliver a clean, comfortable and value-based stay to all guests.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Red Roof Management

Thank you for choosing our location!We appreciate your business!Happy Holidays :)

Thank you for this positive review! We appreciate good reviews and good people!Happy Holidays to you and yours!

Hello Jimmy,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the Red Roof Inn Merrillville. Hearing that you had a wonderful rest with us and experience a wonderful service from our staff, was thrilling to read. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future.Sincerely,Red Roof Management

As soon as we were made aware of the tile failing because of a leak it was cleaned up immediately. The TVs are being replaced here directly but they meet the requirements and brand standards, The elevator is being repaired not something we have direct control over. We are working on this facility as diligently and as quick as we can. Thanks for your input on how to make our space better!

Thank you for taking a moment to rate your experience, Thoma. The staff at the Red Roof Inn Richmond, KY and I appreciate your 4/5 score following your stay. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. In the future, please consider adding comments to let us know what we’re doing well and where we can improve. Your feedback is critical as Red Roof strives to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

Thank you for taking a moment to rate your experience, Blaine. The staff at the Red Roof Inn Richmond, KY and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to let us know what we’re doing well and where we can improve. Your feedback is critical as Red Roof strives to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

Hi Tommy,Thank for you for your response. I am so disappointed to hear that the entire hotel was nasty and the beds were hard as rock. Please accept our humblest apologies. Your comments will be taken into consideration in an effort to have your concerns addressed and to make changes to improve the quality of our guest services. Your feedback is very important to us, so thank you for sharing.Thank you for choosing Red Roof Inn Richmond, KY. We hope we have the opportunity to see you again in the future.Sincerely,Red Roof Management