내부

더 포트 개리 호텔, 스파 & 컨퍼런스 센터, 어센드 호텔 컬렉션 여행 후기

4 out of 5

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 1008개 이용 후기 중 601개" "
평점 8 - 좋아요. 1008개 이용 후기 중 284개" "
평점 6 - 괜찮아요. 1008개 이용 후기 중 72개" "
평점 4 - 별로예요. 1008개 이용 후기 중 37개" "
평점 2 - 너무 별로예요. 1008개 이용 후기 중 14개" "

9.4/10

청결 상태

9.4/10

직원 및 서비스

8.6/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

10/10 - 훌륭해요

su yeon

2022년 8월에 1박 숙박함
답변 제공: Kris 님, 2022년 9월 2일
Hi Su Yeon,Thank you so much for your review! We're so glad that you enjoyed your stay so much. Hopefully we'll see you again.

8/10 - 좋아요

Tony

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A unique hotel in the heart of Winnipeg. Managed to keep it's historic atmosphere while also keeping everything updated and modern. One issue was the price. When I booked the room through Expedia, the price was ~$180 after fees, but during check-in, it was nearly $100 more expensive. I would have absolutely stayed somewhere else if I knew the rate would have gone up that much.
2024년 3월에 1박 숙박함
답변 제공: Fort Garry Hotel 님, 2024년 3월 28일
Hello Tony, we looked into your charges and could it be that your original booking receipt was reflected in American dollars and when checking out with us, the bill was in Canadian currency? Hence adding the exchange rate on our end but not the dollar amount coming out of an American bank account. Also when people are checking in, we authorize their credit card for incidentals, but that amount is returned to the guest within 3-5 business days. We hope this information helps and we're happy to discuss it further if you'd like to call the hotel directly. Otherwise, we hope you enjoyed your stay!

10/10 - 훌륭해요

Dorothy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The service was excellent.
2024년 3월에 1박 숙박함
답변 제공: Fort Garry Hotel 님, 2024년 3월 27일
Hello Dorothy, we love hearing that the service you received was excellent! Thank you for letting us know.

10/10 - 훌륭해요

James W

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Historic Fort Garry is close to major events centres and rooms are very nice
2024년 3월에 1박 숙박함
답변 제공: Fort Garry Hotel 님, 2024년 3월 27일
Hello James, thank you for taking the time to share your thoughts on your recent stay with us. We will see you again next time.

4/10 - 별로예요

Joshua

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
The motion sensor closet light in my room turned on and off all night. The maintenance staff could not fix it as it was very intermittent and did not seem to flicker on and off when they came and checked. I checked out a day early as I could not do two sleepless nights in a row. Otherwise the hotel is very nice.
2024년 3월에 3박 숙박함
답변 제공: Fort Garry Hotel 님, 2024년 3월 20일
Hello Joshua, we're extremely sorry for the inconvenience that this disruption caused you, as we never want our guests to feel the need to check out early. We hope to one day host you again and we shall make every effort to ensure your room is all set for a peaceful night's sleep.

10/10 - 훌륭해요

Cynthia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great location! Walkable to restaurants and activities.
2024년 3월에 1박 숙박함
답변 제공: Fort Garry Hotel 님, 2024년 3월 19일
Hello Cynthia, we thank you for staying with us and we're happy to see that you enjoyed our location as we're very conveniently located! We hope to host you again soon.

10/10 - 훌륭해요

Keith

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice hotel
2024년 3월에 1박 숙박함
답변 제공: Fort Garry Hotel 님, 2024년 3월 19일
Hello Keith, we're happy to see that you enjoyed your stay!

10/10 - 훌륭해요

Stacy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
One of my all time favorite places to stay. Wonderful location, beautiful space, and friendly staff. We had a lovely getaway and will be back.
2024년 3월에 2박 숙박함
답변 제공: Fort Garry Hotel 님, 2024년 3월 16일
Hello Stacy, how wonderful to hear what a great time you had while in our care recently. We're honored to be one of your favorite places to stay and we look forward to hosting you again next time.

6/10 - 괜찮아요

Kenneth

좋아요: 청결 상태
2024년 3월에 1박 숙박함
답변 제공: Fort Garry Hotel 님, 2024년 3월 14일
Hello Kenneth, we're sorry to see that you didn't have a 5-star stay with us and if you'd like to share further details of your experience, please don't hesitate to reach out to the hotel directly.

10/10 - 훌륭해요

Katrina

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
So beautiful!
답변 제공: Fort Garry Hotel 님, 2024년 3월 22일
Hello Katrina, thank you for enjoying our beautiful hotel!

10/10 - 훌륭해요

matt

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Fort Garry Hotel 님, 2024년 3월 12일
Hello Matt, it's wonderful to see that you had a 5-star stay with us recently!

10/10 - 훌륭해요

Karen

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great hotel and great service. Very cozy
2024년 3월에 2박 숙박함
답변 제공: Fort Garry Hotel 님, 2024년 3월 8일
Hello Karen, we're so happy to hear that you enjoyed your stay!

8/10 - 좋아요

stephen

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
As an older hotel, the noise transfer from room to room is a bit noticeable, but not unexpected in a vintage hotel. Charming and nicely updated.
2024년 2월에 2박 숙박함
답변 제공: Fort Garry Hotel 님, 2024년 3월 4일
Hello Stephen, we hope that you enjoyed your stay!

10/10 - 훌륭해요

Jade

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
This hotel is absolutely stunning! Everyone who worked here was so inviting and friendly, we felt so at home. Only thing is parking is hard to figure out at first and the walls are thin so you can hear every conversation in the room next to you, do not recommend you stay here if you're a light sleeper. Everything else was amazing though and the hotel is in walking distance to amazing restaurants and the forks market. Only place we will be staying at for our next trips to Winnipeg!
2024년 2월에 2박 숙박함
답변 제공: Fort Garry Hotel 님, 2024년 2월 27일
Hello Jade, we thank you for staying with us and for letting us know we are now the only place you'll stay in Winnipeg! We love hearing how welcoming our staff made you feel and we look forward to hosting you again soon. We're sorry to hear that the parking was difficult to navigate at first but please never hesitate to give us a call with any questions. We're always here for you, 24 hours a day!

10/10 - 훌륭해요

Linda

2024년 2월에 1박 숙박함
답변 제공: Fort Garry Hotel 님, 2024년 3월 20일
Hello Linda, thank you for taking the time to let us know that you had a great stay with us recently.

8/10 - 좋아요

marinel

단체 여행
좋아요: 청결 상태, 직원 및 서비스
hard to find the parking lot
2024년 2월에 1박 숙박함
답변 제공: Fort Garry Hotel 님, 2024년 2월 22일
Hello Marinel, we're very sorry to hear that you had a hard time finding our parking. Both entrances are located next to each other on Garry Street, along the side of the hotel. We hope that you were able to enjoy the rest of your stay.

6/10 - 괜찮아요

Stacy

단체 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스
Nice hotel and rooms. very chaotic check in , room snot ready at check in time, then staff didn’t bring key ( we had 2 rooms) then couldn’t find the reso, then I was sent to chase to go back and find security who had gone to the empty room with the keys. Felt very disorganized service wise but otherwise good hotel.
2024년 2월에 1박 숙박함
답변 제공: Fort Garry Hotel 님, 2024년 2월 24일
Hello Stacy, we're so sorry to hear you experienced a rough check in during your recent stay with us. Upon arriving when check in was beginning, we unfortunately only had one of your rooms ready right at 3pm. Our bellman ran up to deliver your keys to the second room shortly thereafter but went to the room you had not been in quite yet. We apologize for any inconvenience this might have caused you but we're happy to see you still enjoyed your time at the hotel.

10/10 - 훌륭해요

Kyle

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Charges you extra for parking
2024년 2월에 1박 숙박함
답변 제공: Fort Garry Hotel 님, 2024년 2월 20일
Hello Kyle, we're happy to see you enjoyed your stay! Unfortunately, paying for parking is very common at hotels that are downtown. For the future, we offer special packages that include parking for the night.

10/10 - 훌륭해요

Bill

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Fort Garry Hotel 님, 2024년 2월 20일
Hello Bill, thank you for letting us know that you had a 5-star stay with us!

10/10 - 훌륭해요

Amy Leigh

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: Fort Garry Hotel 님, 2024년 2월 16일
Hello Amy Leigh, we're happy to see that you had a 5-star stay!

10/10 - 훌륭해요

Piper

2024년 2월에 1박 숙박함
답변 제공: Fort Garry Hotel 님, 2024년 3월 20일
Hello Piper, we thank you for staying with us and we're delighted to hear that you enjoyed your stay!

10/10 - 훌륭해요

James

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Magical experience!
2024년 2월에 1박 숙박함
답변 제공: Fort Garry Hotel 님, 2024년 2월 13일
Hello James, we thank you for taking to time to let us know what a magical time you had while in our care.

10/10 - 훌륭해요

Corinne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Fort Garry Hotel 님, 2024년 2월 13일
Hello Corinne, thank you for the 5-star rating!

10/10 - 훌륭해요

Mercy

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Love how everything was clean and the room was great.it was very quiet and the very friendly staff. Overall it was an amazing experience.
2024년 2월에 1박 숙박함
답변 제공: Fort Garry Hotel 님, 2024년 2월 13일
Hello Mercy, we're delighted to hear that you had an amazing experience during your recent stay with us! We always love hearing about our great service and cleanliness. We hope to host you again soon.

10/10 - 훌륭해요

Corinne

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful renovated room. Food spa and staff were great.
2024년 2월에 1박 숙박함
답변 제공: Fort Garry Hotel 님, 2024년 2월 10일
Hello Corinne, we're very happy to hear that you had a great stay with us!

8/10 - 좋아요

John

좋아요: 청결 상태, 직원 및 서비스
2024년 2월에 1박 숙박함
답변 제공: Fort Garry Hotel 님, 2024년 2월 13일
Hello John, we're happy to see you enjoyed your stay!

8/10 - 좋아요

Karen

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff took the time to listen! They adapted for a smaller diet with a young teen. I felt I could call at any time for assistance if necessary.
2024년 2월에 1박 숙박함
답변 제공: Fort Garry Hotel 님, 2024년 2월 6일
Hello Karen, we're happy to hear that you felt well taken care of during your recent stay. Thank you for taking the time to let us know.

4/10 - 별로예요

Samiya Noor

별로예요: 숙박 시설 상태 및 시설
The property is not worth the price I paid. Architecture is very nice but convenience wise it’s not worth it. Jo toothbrush or toothpaste, slippers inside the room. And also the pool is located at such an inconvenient space that after swim people have to go through a gym, to get access to the hotel
2024년 1월에 1박 숙박함
답변 제공: Fort Garry Hotel 님, 2024년 1월 30일
Hello Samiya, we're sorry to here that you didn't enjoy your recent stay. We do offer complimentary toothpaste and toothbrushes upon request at the front desk. Unfortunately, the hotel does not have a pool but the residential building next door welcomes our guests to use their pool. We understand that it can be a bit inconvenient but there is a skywalk over to the pool, so you do not have to go outside. Thank you for taking the time to share your feedback with us and we hope you enjoyed the rest of your visit with us.

10/10 - 훌륭해요

Douglas

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
..
2024년 1월에 1박 숙박함
답변 제공: Fort Garry Hotel 님, 2024년 1월 30일
Hello Douglas, we thank you for the 5-star rating! We will look forward to seeing you again next time.

8/10 - 좋아요

Tcakejik

연인과의 여행
좋아요: 편의 시설/서비스
Didn’t care for the pillows. Maybe some that are a little firmer.
2024년 1월에 2박 숙박함
답변 제공: Fort Garry Hotel 님, 2024년 1월 30일
Hello there, we thank you for staying with us! Before your next stay, just let us know you'd prefer a firmer pillow and we will do our best to find you a pillow that will be more suitable for you.

10/10 - 훌륭해요

Kim

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place for a winter getaway. Close to lots of activities.
2024년 1월에 2박 숙박함
답변 제공: Fort Garry Hotel 님, 2024년 1월 10일
Hello Kim, thank you for joining us for a winter getaway! Not only are we close to a lot of things but within the hotel we have a spa, comedy club, live jazz and 2 restaurants! You don't need to leave the hotel if it's cold out there. See you next time.

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Fort Garry Hotel 님, 2024년 1월 10일
Hi John, we're happy to see you had a 5-star stay with us!

10/10 - 훌륭해요

Heather

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Fort Garry Hotel 님, 2024년 1월 10일
Hello Heather, we thank you for staying with us and for the 5-star rating!

10/10 - 훌륭해요

Tan Dat

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful hotel with lots of heritage
2023년 12월에 4박 숙박함
답변 제공: Fort Garry Hotel 님, 2024년 1월 6일
Hello Tan Dat, we thank you for staying with us and for the 5-star rating!

10/10 - 훌륭해요

Alexandra

2023년 12월에 1박 숙박함
답변 제공: Fort Garry Hotel 님, 2024년 1월 3일
Hello Alexandra, we're happy to see you had a 5-star stay!

8/10 - 좋아요

Christopher

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Merry Christmas Allie
Overall, great place to stay. The staff were super helpful and the service was top notch. The place was full of history and it showed in the decor. Please check out the spa on the 10th. World class service close to home.
2023년 12월에 4박 숙박함
답변 제공: Fort Garry Hotel 님, 2023년 12월 27일
Hello Christopher, thank you for taking the time to share your kind words with us! We love hearing that the service was top notch. We wish you a wonderful new year!

6/10 - 괜찮아요

Bruno

연인과의 여행
별로예요: 편의 시설/서비스
For the prices the hotel charges, the rooms should be upgraded to a much higher standard. As things are, we are paying for the hotel's history, not for up-to-date facilities.
2023년 12월에 1박 숙박함
답변 제공: Fort Garry Hotel 님, 2023년 12월 27일
Hello Bruno, we thank you for staying with us and for taking the time to share your feedback. We just turned 110 years old a few weeks ago and being an older hotel does carry its challenges. However, the hotel has been undergoing updates over the last few years and we are now getting started on the rooms. As you can imagine, it's a long process but we are committed to providing our guests with a top tier luxury experience. Don't give up on us now, we're only getting better!

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
My semi-annual visit to the Fort Garry
I visit Winnipeg to meet my son, who arrives by train from Edmonton once or twice a year. We stay over night and then drive home to Minnesota for a visit. I then bring him back to Winnipeg to catch the train home. I look forward to these visits, and the night at the Fort Garry is a large part of the pleasure.
The view from our room
2023년 12월에 1박 숙박함
답변 제공: Fort Garry Hotel 님, 2023년 12월 27일
Hello and happy holidays! It's an honor to be part of the traditions you share with your son. It brings us joy to read that we are part of what makes the journey special. Cheers to creating many more memories together!

8/10 - 좋아요

Mindy

2023년 12월에 1박 숙박함
답변 제공: Fort Garry Hotel 님, 2024년 1월 30일
Hello Mindy, thank you for staying with us and we hope you enjoyed your stay!

10/10 - 훌륭해요

Mary

2023년 12월에 1박 숙박함
답변 제공: Fort Garry Hotel 님, 2023년 12월 27일
Hello Mary, we thank you for the 5-star review!

6/10 - 괜찮아요

dave 님, Winnipeg

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
2023년 12월에 5박 숙박함
답변 제공: Fort Garry Hotel 님, 2023년 12월 23일
Hello Dave, we thank you for staying with us and if you'd like to share further details about your stay, please don't hesitate to reach out to the hotel directly. Happy Holidays!

10/10 - 훌륭해요

loraine

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stayed here during the Christmas season for a concert and sister sleepover. Parking is easy but you pay extra.check in was easy and efficient. The room was clean. Lovely beds and bedding. Complimentary water. Nespresso machine in room. This hotel used to include coffee brought to the rooms in a carafe and served on a tray. Truly one of the little luxeries that made this place great and since being discontinued is sorely missed.Great bath product L'Occitaine. The tubs are old and not in keeping with the upscale brand .as well toilet paper is single ply and not up to standards of such a lovely hotel.the heat was pouring out in all parts of the hotel . In the room it made it very hard to sleep. The thing that made this stay so great was the exceptional staff who were happy and welcoming. It has been a long time since this level of service has been so noticeable. Every single staff thanked us for staying there and welcomed us . Fantastic!!
2023년 12월에 1박 숙박함
답변 제공: Fort Garry Hotel 님, 2023년 12월 27일
Hello Loraine, we thank you for staying with us over the holiday season and for sharing your experience with us. Firstly, I would like to say how incredibly happy we are to know that our staff was so warm and welcoming to you during your stay. It shows what a lovely environment we are providing here at the hotel. We're honored to have given the best service you have received in a long time! We still do offer complimentary coffee in the morning but in the main lobby and we are currently in the process of updating the bathrooms in our rooms. We thank you for your loyalty over the years and hope to see you again next year. All the best.

6/10 - 괜찮아요

Warren

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Fort Garry Hotel 님, 2023년 12월 23일
Hello Warren, we thank you for staying with us and if you'd like to share further details about your stay, please don't hesitate to reach out to the hotel directly.

10/10 - 훌륭해요

Mary

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It's a castle!!
Going through Winnipeg and decided to treat ourselves to a night in a castle. The staff are all wonderful. The rooms are amazing - both beautiful and comfortable. We slept very well and enjoyed an amazing breakfast in the Oval Room. Definitely a wonderful treat for a traveller! .
2023년 12월에 1박 숙박함
답변 제공: Fort Garry Hotel 님, 2023년 12월 27일
Hello Mary, we're so happy you decided to treat yourselves and join us at the Fort Garry Hotel over the holiday season. It's wonderful to hear you enjoyed your stay. Happy New Year!

10/10 - 훌륭해요

Michael

연인과의 여행, 가족 여행
좋아요: 숙박 시설 상태 및 시설
Historical property, very clean and excellent customer service
2023년 12월에 1박 숙박함
답변 제공: Fort Garry Hotel 님, 2023년 12월 20일
Michael, thank you so much for taking the time to share your kind words with us. We're happy to hear that you enjoyed your stay.

8/10 - 좋아요

Michele

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Beautiful hotel
2023년 12월에 1박 숙박함
답변 제공: Fort Garry Hotel 님, 2023년 12월 19일
Hello Michele, we thank you for staying with us!

10/10 - 훌륭해요

keith

2023년 12월에 1박 숙박함
답변 제공: Fort Garry Hotel 님, 2023년 12월 19일
Hello Keith, we're delighted to see that you enjoyed your stay with us!

10/10 - 훌륭해요

Craig

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: Fort Garry Hotel 님, 2023년 12월 15일
Hello Craig, we're happy to see your 10/10 rating! Thank you for staying with us and we will see you next time.

10/10 - 훌륭해요

Frederick

출장 여행
2023년 12월에 3박 숙박함
답변 제공: Fort Garry Hotel 님, 2023년 12월 14일
Frederick, we're happy to see you enjoyed your stay with us! Thank you for the 5-star rating.

10/10 - 훌륭해요

Juan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Neat hotel, loved the old look everywhere
2023년 12월에 1박 숙박함
답변 제공: Fort Garry Hotel 님, 2023년 12월 9일
Hello Juan, thank you for staying with us. We will be turning 110 years old tomorrow!