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홀리데이 인 익스프레스 & 스위트 칼리지 파크 - 유니버시티 에어리어, IHG 호텔 여행 후기

2.5 out of 5
홀리데이 인 익스프레스 & 스위트 칼리지 파크 - 유니버시티 에어리어, IHG 호텔
9020 Baltimore Avenue, College Park, MD

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 806개 이용 후기 중 389개" "
평점 8 - 좋아요. 806개 이용 후기 중 261개" "
평점 6 - 괜찮아요. 806개 이용 후기 중 80개" "
평점 4 - 별로예요. 806개 이용 후기 중 37개" "
평점 2 - 너무 별로예요. 806개 이용 후기 중 39개" "

8.8/10

청결 상태

8.6/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

10/10 - 훌륭해요

Ashish

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Kind staff.
2024년 4월에 1박 숙박함
답변 제공: Camille 님, 2024년 4월 14일
Dear Ashish, thank you for staying with us and for being our guest here at the Holiday Inn Express College Park. Also thank you for taking the time to leave us a review. This means a lot to us and we really appreciate your feedback.

10/10 - 훌륭해요

Angelia

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything!!!
2024년 4월에 1박 숙박함
답변 제공: Camille 님, 2024년 4월 9일
Dear Angelia, thank you for staying with us and for being our guest here at the Holiday Inn Express College Park. Also thank you for taking the time to leave us a review. This means a lot to us and we really appreciate your feedback.

10/10 - 훌륭해요

Sreeharshan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I have a suggestion to replace the TV from standard Cable connection to web TV through WIFI. So customers can watch YouTube, Netflix etc
2024년 3월에 2박 숙박함
답변 제공: Camille 님, 2024년 4월 3일
Dear Sreeharshan,Thank you for staying with us and for being our guest here at the Holiday Inn Express College Park. Also thank you for taking the time to leave us a review. This means a lot to us and we really appreciate your feedback. I will pass along your suggestion to the management team.

8/10 - 좋아요

Orlando

가족 여행
좋아요: 편의 시설/서비스
Very Happy with shuttle service.
2024년 3월에 3박 숙박함
답변 제공: Camille 님, 2024년 3월 26일
Thank you for staying with us and for being our guest here at the Holiday Inn Express College Park. Also thank you for taking the time to leave us a review. We are glad that you were happy with the shuttle service offered as it is one of our most requested perks. I greatly appreciate your feedback.

8/10 - 좋아요

Valerie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함
답변 제공: Camille 님, 2024년 3월 26일
Dear Valerie,Thank you for staying with us and for being our guest here at the Holiday Inn Express College Park. Also thank you for taking the time to leave us a review. We really appreciate your feedback.

6/10 - 괜찮아요

Nghi

좋아요: 직원 및 서비스
This hotel is just okay and it’s a little pricey in my opinion. However it’s convenient though.
2024년 3월에 3박 숙박함
답변 제공: Camille 님, 2024년 3월 26일
Dear Nghi,Thank you for staying with us and for being our guest here at the Holiday Inn Express College Park. Also thank you for taking the time to leave us a review. We really appreciate your feedback. I am sorry you feel that way about staying at our property but as you stated it's a matter of opinion. However, thanks for sharing, your feedback will be shared with my management team to see how we can fix this moving forward.

6/10 - 괜찮아요

Indranil

좋아요: 직원 및 서비스
We stayed in a suite. There was a HVAC units attached to the wall in each of the units. Both were not weather sealed. There was a draft coming in from both the units. The hotel doesn’t clean the room unless explicitly requested. We were not told about it. Apparently, it’s mentioned somewhere key card folio. Parking and breakfast are complementary and room rates are quite reasonable.
2024년 2월에 3박 숙박함
답변 제공: Camille 님, 2024년 3월 26일
Dear Indranil,Thank you for staying with us and for being our guest here at the Holiday Inn Express College Park. Also thank you for taking the time to leave us a review. We really appreciate your feedback. Yes, you are correct instructions on housekeeping is both stated on the key jacket given to you which holds your room keys, and reiterated by the Front desk attendee while handing you said key packet at the time of check-in. However, I do want to apologize to you for the inconvenience you have suffered during your stay. Your feedback will be shared with my management team to see how we can fix this moving forward. Thanks again. Camille

10/10 - 훌륭해요

Srisailas

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stay was great!
2024년 2월에 1박 숙박함
답변 제공: Camille 님, 2024년 3월 26일
Hi Srisailas,Thank you for staying with us and for being our guest here at the Holiday Inn Express College Park. Also thank you for taking the time to leave us a review. We are absolutely thrilled that your stay with us was great and really appreciate your feedback.

10/10 - 훌륭해요

Sonnya

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The area around the property was under construction but it didn’t effect my stay
2023년 12월에 1박 숙박함
답변 제공: Camille 님, 2024년 3월 26일
Dear Sonnya,Thank you for staying with us and for being our guest here at the Holiday Inn Express College Park. Also thank you for taking the time to leave us a review. We are grateful and really appreciate your feedback.

10/10 - 훌륭해요

Kirkland

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The room and bathroom were quite spacious. I loved the Dove products in the bathroom. They had a very nice scent. Breakfast was also very good.
2024년 2월에 1박 숙박함
답변 제공: Camille 님, 2024년 2월 27일
Hi Kirkland, Thank you for being our guest and I'm glad your stay was a good one. Also, thank you for taking the time to leave us a review. We really appreciate it.

8/10 - 좋아요

Andrea

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Camille 님, 2024년 2월 20일
Dear Andrea,Thank you for being our guest and for staying with us at the Holiday Inn Express and Suites College Park. I also want to thank you for taking the time to leave us a review. It means the world to us and we appreciate your feedback.

8/10 - 좋아요

Jerimie

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Solid place to stay for an overnight stay.
2024년 1월에 1박 숙박함
답변 제공: Holiday Inn Express 님, 2024년 2월 7일
We are happy you enjoyed your stay. Thank you for staying. Hope to see you again!

10/10 - 훌륭해요

Sara

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice and helpful staff. Super clean room. Bed was the most comfortable I’ve ever laid in! Breakfast is included, I stick with a healthier option - oatmeal, yogurt and fruit - not loving the other choices! But other than that I’d definitely go back. This was my 2nd time there.
2024년 1월에 1박 숙박함
답변 제공: Camille 님, 2024년 1월 25일
Hi Sarah, Thank you for being our guest and I'm glad your stay was a good one. Also, thank you for taking the time to leave us a review. We really appreciate it. Hope to see you again very soon as your loyalty means the world to us.

10/10 - 훌륭해요

Diane

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was very comfortable.
2024년 1월에 1박 숙박함
답변 제공: Camille 님, 2024년 1월 25일
Hi Diane, Thank you for being our guest and I'm glad your stay was a good one. Also, thank you for taking the time to leave us a review. We really appreciate it. Camille

10/10 - 훌륭해요

D

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was pleasant! Room very clean!
2024년 1월에 2박 숙박함
답변 제공: Camille 님, 2024년 1월 19일
Dear, Travis,Thank you for choosing the Holiday Inn Express and for being our guest. I would also like to thank you for taking the time to leave us a review. We really appreciate your feedback.

4/10 - 별로예요

Bryan

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함

6/10 - 괜찮아요

henry

2024년 1월에 3박 숙박함
답변 제공: Holiday Inn Express 님, 2024년 2월 8일
Thank you for staying with us! Hope to see you again.

8/10 - 좋아요

Michael

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I had a good stay at the Holiday Inn Express. It was quite convenient for a research trip to the National Archives. There is a major construction project on Baltimore Avenue making the entrance and exit difficult. During my stay, there were many student groups staying there on their visit to DC.
2024년 1월에 3박 숙박함
답변 제공: Camille 님, 2024년 1월 11일
Dear Michael, Thank you for choosing the Holiday Inn Express and for being our guest. The construction is taking place to widen the road in which we have no say, but I do want to apologize for any inconvenience this may have caused during your stay here with us. I would also like to thank you for taking the time to leave us a review. We really appreciate your feedback.

10/10 - 훌륭해요

Travis

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 2박 숙박함
답변 제공: Camille 님, 2024년 1월 8일
Good morning, Travis,Thank you for choosing the Holiday Inn Express and for being our guest. I would also like to thank you for taking the time to leave us a review. We really appreciate your feedback.

10/10 - 훌륭해요

Jodi

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The employees were great !!! Everyone was kind and helpful …
2023년 12월에 2박 숙박함
답변 제공: Camille 님, 2024년 1월 8일
Good morning, Jodi,Thank you for choosing the Holiday Inn Express and for being our guest. I would also like to thank you for taking the time to leave us a review. We really appreciate your feedback.

10/10 - 훌륭해요

Rudolph

Good value clean and nicely furnished
2023년 12월에 1박 숙박함
답변 제공: Camille 님, 2024년 1월 31일
Hi Rudolph, Thank you for being our guest and I'm glad your stay was a good one. Also, thank you for taking the time to leave us a review. We really appreciate it.

10/10 - 훌륭해요

Maria

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Camille 님, 2024년 1월 8일
Good morning, Maria,Thank you for choosing the Holiday Inn Express and for being our guest. I would also like to thank you for taking the time to leave us a review. We really appreciate your feedback.

10/10 - 훌륭해요

Toia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel
Nice & clean. Conveniently located. Hot breakfast 😋.
2023년 12월에 2박 숙박함
답변 제공: Camille 님, 2024년 1월 8일
Good morning, Toia,Thank you for choosing the Holiday Inn Express and for being our guest. I would also like to thank you for taking the time to leave us a review. We really appreciate your feedback.

10/10 - 훌륭해요

Luis

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Camille 님, 2024년 1월 8일
Good morning, Luis,Thank you for choosing the Holiday Inn Express and for being our guest. I would also like to thank you for taking the time to leave us a review. We really appreciate your feedback.

10/10 - 훌륭해요

Sandy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Camille 님, 2024년 1월 8일
Good morning, Sandy,Thank you for choosing the Holiday Inn Express and for being our guest. I would also like to thank you for taking the time to leave us a review. We really appreciate your feedback.

6/10 - 괜찮아요

Karin

가족 여행
좋아요: 청결 상태, 직원 및 서비스
The staff was great. The hotel is quiet. Our only issue was that our bathroom had a sulfuric, sewer like smell coming from the bathroom for our entire stay. We had to keep the toilet lid down and the door closed at all times. We could barely stand the smell when showering!
2023년 12월에 3박 숙박함
답변 제공: Holiday Inn Express 님, 2024년 2월 8일
Hi! Thank you for staying with us. We highly apologize for any inconvenience this may have caused. We will do our best to solve this situation.

8/10 - 좋아요

Victoria

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The hotel and staff were very kind and accommodating. There were some areas in the room that were not "finished." There was an open hole in the ceiling in the bathroom surrounding the sprinkler. There was a dehumidifier in the corner of my room as well...that was not plugged in or turned on.
2023년 12월에 1박 숙박함
답변 제공: Holiday Inn Express 님, 2024년 2월 8일
Hi, I am glad you enjoyed your stay! We apologize for the smell as our hotel is under maintenance. We'll check this out immediately! Thank you so much for your feedback.

6/10 - 괜찮아요

Oksana

가족 여행
좋아요: 직원 및 서비스
Not a very compeling hotel
Possibly one of the worst pull-out couches I ever slept on! The mattress was so old and thin and lumpy that I felt every single metal piece in the couch. Also, while the first impression of the suite was that it was quite clean, a few things came to my attention like a dead dry bug on the window sill (probably noone ever opene the first blind to see it), also the window paint seems to be recent, it was clearly put on top of a rusty frame (because it was visible). And on the sides of the couch, where people usually do not look but where I put the chair, there were mulpitle crubms. The fan in the half bath did not work and the light was very dim. We come to that area quite often for swim meets, but this hotel will not be on my list - the price does not match the offering.
2023년 12월에 2박 숙박함

8/10 - 좋아요

Christine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice college town option
Busy college town with good location that is walkable to many local amenities. Breakfast was good, overall services good, nice room, we just had no control of the room temperature, which for us was slightly warm in our room.
2023년 12월에 1박 숙박함
답변 제공: Holiday Inn Express 님, 2024년 2월 8일
Good afternoon Christine,Thank you for choosing the Holiday Inn Express and for being our guest. I would also like to thank you for taking the time to leave us a review. We really appreciate your feedback.

10/10 - 훌륭해요

Sandy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함

4/10 - 별로예요

Francisca

연인과의 여행, 출장 여행
좋아요: 편의 시설/서비스
I did not observe anything unique about this property. The blinds in my room will not come down and i cannot sleep with light in the room. I could hear all the conversation in the room next door to me. When , the occupant in the order room is opening his/her door, is like they are opening but my room, very scary
2023년 11월에 1박 숙박함
답변 제공: Camille 님, 2023년 11월 10일
Dear Francisca, Thank you for staying with us and for being our guest here at the Holiday Inn Express College Park. I am terribly sorry that your experience with us was such a bad one and I sincerely apologize for the inconvenience that caused. I have shared your feedback with the team so we can make it right if not for you, then for our future guests'.

4/10 - 별로예요

Joseph

2023년 10월에 1박 숙박함

8/10 - 좋아요

cinzia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A little cold (not temperature, just not welcoming / warm) feeling.
2023년 9월에 2박 숙박함
답변 제공: Camille 님, 2023년 10월 30일
Hi Cinzia, Thank you for staying with us and for being our guest here at the Holiday Inn Express College Park. Also thank you for taking the time to leave us a review. We really appreciate your feedback. I am sorry you felt that way and I do apologize for your experience. I have shared your review with the rest of the team so we can make it right if not for you, then for our future guests'.

2/10 - 너무 별로예요

Tyrhea

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Doris

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 14박 숙박함
답변 제공: Camille 님, 2023년 10월 30일
Good afternoon Doris, Thank you for staying with us and for being our guest here at the Holiday Inn Express College Park. Also thank you for taking the time to leave us a review. We really appreciate your feedback. Have a great rest of your week.

8/10 - 좋아요

Linda

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Convenient to stores and small eateries. Staff very courteous and helpful
2023년 10월에 2박 숙박함
답변 제공: Camille 님, 2023년 10월 30일
Dear Linda, Thank you for staying with us and for being our guest here at the Holiday Inn Express College Park. Also thank you for taking the time to leave us a review. We really appreciate your feedback. Have a great rest of your week.

8/10 - 좋아요

JB

가족 여행
좋아요: 청결 상태, 객실의 편안함
Noisy, you can hear road sounds easily which will wake you up at times. Very less options for breakfast for vegetarians.
2023년 10월에 2박 숙박함
답변 제공: Camille 님, 2023년 10월 30일
Good afternoon JB, Thank you for staying with us and for being our guest here at the Holiday Inn Express College Park. Also thank you for taking the time to leave us a review. We really appreciate your feedback. I do apologize that at breakfast there weren't many options for vegetarians and any inconvenience this may have caused. I have shared your review with the management team for them to come up with a solution.

6/10 - 괜찮아요

Aleata

가족 여행
좋아요: 객실의 편안함
Wouldn’t be back
Evening check in was great, staff was friendly, helpful, and informative. Saturday female day never greeted us anytime we came into the lobby. I requested housekeeping during check in and called Saturday however it wasn’t done by 2P, I called front desk which was useless. When housekeeping arrived I just asked them to for new towels, clean the bathroom, and change the trash and she did. Check out went well.
2023년 10월에 2박 숙박함
답변 제공: Camille 님, 2023년 10월 30일
Dear Aleata, Thank you for staying with us and for being our guest here at the Holiday Inn Express College Park. Also thank you for taking the time to leave us a review. We really appreciate your feedback. I am sorry you felt that way and I do apologize for your experience. I have shared your review with the rest of the team so we can make it right if not for you, then for our future guests'.

8/10 - 좋아요

Kim

2023년 10월에 2박 숙박함
답변 제공: Camille 님, 2023년 11월 6일
Good afternoon Kim, Thank you for staying with us and for being our guest here at the Holiday Inn Express College Park. Also thank you for taking the time to leave us a review. We really appreciate your feedback. Have a great rest of your week.

10/10 - 훌륭해요

Roslyn

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was extremely helpful. The breakfast was very good and kept being refilled.
2023년 10월에 1박 숙박함
답변 제공: Camille 님, 2023년 10월 30일
Gooday Roslyn, Thank you for staying with us and for being our guest here at the Holiday Inn Express College Park. Also thank you for taking the time to leave us a review. We really appreciate your feedback. Have a great rest of your week.

10/10 - 훌륭해요

AnnMarie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The room was very clean, the staff members were courteous. The bed was comfortable.
2023년 10월에 2박 숙박함
답변 제공: Camille 님, 2023년 10월 30일
Hi AnnMarie, Thank you for staying with us and for being our guest here at the Holiday Inn Express College Park. Also thank you for taking the time to leave us a review. We really appreciate your feedback. Have a great rest of your week.

8/10 - 좋아요

Jessie 님, New York

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Not much variety for breakfast for those with allergies. I liked that there were refillable containers for the bathroom soaps. Gym didn’t have towels. Clean property. Room was fine for the night.
2023년 10월에 1박 숙박함
답변 제공: Camille 님, 2023년 11월 6일
Good afternoon Jessie, Thank you for staying with us and for being our guest here at the Holiday Inn Express College Park. Also thank you for taking the time to leave us a review. We really appreciate your feedback. Have a great rest of your week.

10/10 - 훌륭해요

Kenneth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel in great location in College Park
Great service, good location and good breakfast. Lights in bathroom had to be changed but otherwise everything was good.
2023년 10월에 4박 숙박함
답변 제공: Camille 님, 2023년 11월 6일
Good afternoon Kenneth, Thank you for staying with us and for being our guest here at the Holiday Inn Express College Park. Also thank you for taking the time to leave us a review. We really appreciate your feedback. Have a great rest of your week.

4/10 - 별로예요

Casey

2023년 9월에 3박 숙박함

8/10 - 좋아요

Katerin

아이를 동반한 가족 여행
좋아요: 청결 상태
My stay at this location was alright , staff was somehow nice in overall it’s was ok ..
2023년 10월에 1박 숙박함
답변 제공: Camille 님, 2023년 11월 6일
Dear Katerin, Thank you for staying with us and for being our guest here at the Holiday Inn Express College Park. Also thank you for taking the time to leave us a review. We really appreciate your feedback. Have a great rest of your week.

2/10 - 너무 별로예요

Otis

2023년 10월에 1박 숙박함

8/10 - 좋아요

Hayden

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
It was good, but the toilet handle needs to get adjusted other than that it was nice. I am happy that a dehumidifier was provided.
2023년 10월에 2박 숙박함
답변 제공: Camille 님, 2023년 11월 6일
Good afternoon Hayden, Thank you for staying with us and for being our guest here at the Holiday Inn Express College Park. Also thank you for taking the time to leave us a review. We really appreciate your feedback. Have a great rest of your week.

8/10 - 좋아요

Talia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 2박 숙박함
답변 제공: Camille 님, 2023년 11월 6일
Dear Talia, Thank you for staying with us and for being our guest here at the Holiday Inn Express College Park. Also thank you for taking the time to leave us a review. We really appreciate your feedback. Have a great rest of your week.

8/10 - 좋아요

Maryann

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 2박 숙박함
답변 제공: Camille 님, 2023년 11월 6일
Good afternoon Maryann, Thank you for staying with us and for being our guest here at the Holiday Inn Express College Park. Also thank you for taking the time to leave us a review. We really appreciate your feedback. Have a great rest of your week.

10/10 - 훌륭해요

James

가족 여행
좋아요: 숙박 시설 상태 및 시설
Good location to MD.
2023년 9월에 1박 숙박함
답변 제공: Camille 님, 2023년 11월 6일
Good afternoon James, Thank you for staying with us and for being our guest here at the Holiday Inn Express College Park. Also thank you for taking the time to leave us a review. We really appreciate your feedback. Have a great rest of your week.