외관

텍사스 인 산 베니토 근처 하린겐 여행 후기

2.5 out of 5
텍사스 인 산 베니토 근처 하린겐
1451 W Expressway 83 / I-69E, San Benito, TX

이용 후기

6.6
평점 10 - 훌륭해요. 97개 이용 후기 중 25개" "
평점 8 - 좋아요. 97개 이용 후기 중 19개" "
평점 6 - 괜찮아요. 97개 이용 후기 중 23개" "
평점 4 - 별로예요. 97개 이용 후기 중 12개" "
평점 2 - 너무 별로예요. 97개 이용 후기 중 18개" "

7.0/10

청결 상태

7.0/10

직원 및 서비스

6.2/10

편의 시설/서비스

6.4/10

숙박 시설 상태 및 시설

5.6/10

친환경

이용 후기

10/10 - 훌륭해요

Braeden

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Was a pleasant stay
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 13일
Thank you, for choosing to stay with us, and we appreciate you taking the time to leave us a review. We are glad to hear you enjoyed your stay, please come again.

10/10 - 훌륭해요

Cynthia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 18일
Thank you, we appreciate you taking the time to leave us a review.

4/10 - 별로예요

Rudy

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Not clean at all
2024년 2월에 3박 숙박함
답변 제공: General Manager 님, 2024년 2월 14일
We are sorry to hear about your experience with us. Had we known about your issues at the time of your stay we would have happily exchange your room for you. Again, we apologize for any inconvenience this may have caused you, and we will continue to work hard to correct these issues.

2/10 - 너무 별로예요

Juan

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
No wifi Bad tv signal Bad smelling bedspreads
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 14일
We are sorry to hear about your experience with us. We do have WiFi, you just need to ask for the password. We would have happily changed your bedspread had you asked us during your stay. We sorry about the tv signal, but this is out of control. We thank you for your feedback and we will work hard to make improvements.

8/10 - 좋아요

Francisco Candido

2023년 12월에 2박 숙박함
답변 제공: General Manager 님, 2023년 12월 20일
Thank you for choosing to stay with us at the Texas Inn San Benito, and we appreciate you taking the time to leave us a review.

10/10 - 훌륭해요

Gerardo

2023년 11월에 1박 숙박함
답변 제공: General Manager 님, 2023년 11월 21일
Thank you very much for choosing to stay with us, and we are glad to hear you enjoyed your stay with us as well. We truly appreciate you taking the time out of your day to leave us a review.

10/10 - 훌륭해요

Rogelio

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: General Manager 님, 2023년 11월 12일
Thank you, for choosing to stay with us, and we appreciate you taking the time to leave us a review.

2/10 - 너무 별로예요

isaiah

2023년 10월에 2박 숙박함
답변 제공: General Manager 님, 2023년 11월 17일
Thank you for choosing to stay with us, and we appreciate you taking the time to leave us a review.

2/10 - 너무 별로예요

ANTONIO

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함
답변 제공: General Manager 님, 2023년 10월 11일
Thank you for choosing to stay with us at the Texas Inn San Benito. We appreciate you taking the time to leave us a review.

2/10 - 너무 별로예요

Leticia

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Old
The sheets were dirty. Broken fridge and Iron. Dirty yellow towels and over poor hygiene. Not recommend!
2023년 9월에 2박 숙박함
답변 제공: General Manager 님, 2023년 9월 28일
We are sorry to hear about your experience with us. We did check the fridge in the room that was rented to you and it is working just fine. The iron isn't working, but had we known about this issue at the time of your stay we would have happily replaced for a new one. As for the towels, when they get washed sometimes the older towels tend to get mixed up with the newer ones, and again we would replaced them for newer ones to your liking had you notified us at the time of your stay. We apologize for any inconvenience this may have caused to you and your family.

6/10 - 괜찮아요

Debbie

2023년 5월에 1박 숙박함
답변 제공: General Manager 님, 2023년 6월 27일
Thank you for choosing to stay with us, and we appreciate you taking the time to leave us a review.

6/10 - 괜찮아요

allen

2023년 4월에 3박 숙박함
답변 제공: General Manager 님, 2023년 10월 2일
Thank you for choosing to stay with us, and we appreciate you taking the time to leave us a review.

10/10 - 훌륭해요

Sylvia

좋아요: 청결 상태, 객실의 편안함
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Visiting family
Loved the bed
2023년 4월에 1박 숙박함
답변 제공: General Manager 님, 2023년 10월 2일
Thank you for choosing to stay with us, and we appreciate you taking the time to leave us a review.

2/10 - 너무 별로예요

Maria

2023년 3월에 1박 숙박함
답변 제공: General Manager 님, 2023년 10월 2일
Thank you for choosing to stay with us, and we appreciate you taking the time to leave us a review.

6/10 - 괜찮아요

Pánfilo

반려동물 동반 여행, 가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Pedi habitación para no fumadores y me la que me dieron olía a cigarrillo!
2023년 3월에 1박 숙박함
답변 제공: General Manager 님, 2023년 10월 2일
Thank you for choosing to stay with us, and we appreciate you taking the time to leave us a review.

2/10 - 너무 별로예요

Perla

2023년 2월에 1박 숙박함
답변 제공: General Manager 님, 2023년 10월 2일
Thank you for choosing to stay with us, and we appreciate you taking the time to leave us a review.

10/10 - 훌륭해요

Julz

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great and easy check in
2023년 2월에 1박 숙박함
답변 제공: General Manager 님, 2023년 10월 2일
Thank you for choosing to stay with us, and we appreciate you taking the time to leave us a review.

10/10 - 훌륭해요

Julz

2023년 1월에 1박 숙박함
답변 제공: General Manager 님, 2023년 10월 2일
Thank you for choosing to stay with us, and we appreciate you taking the time to leave us a review.

8/10 - 좋아요

Kenneth

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly service and a good price.
답변 제공: General Manager 님, 2023년 10월 2일
Thank you for choosing to stay with us, and we appreciate you taking the time to leave us a review.

2/10 - 너무 별로예요

Reynaldo

2022년 12월에 1박 숙박함
답변 제공: General Manager 님, 2023년 10월 2일
Thank you for choosing to stay with us, and we appreciate you taking the time to leave us a review.

2/10 - 너무 별로예요

Lucia

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hair on my supposedly new sheets, paint was peeling off, dirty carpet. The front office smell like really strong curry.
2022년 9월에 4박 숙박함
답변 제공: General Manager 님, 2022년 10월 7일
I’m sorry about the experience you had with us. Our front office is closed to the public, and for safety purposes we only rent our rooms through the night window. The room we put you in was downstairs and all our downstairs rooms have tiles. We did offered to replace your sheets, blankets and bedding for you. The housekeepers can simply make mistakes, and we will work on making improvements.

4/10 - 별로예요

Hector

출장 여행, 가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
I felt like i got catfished by you guys, i reserved a 2 bedroom and i get there and the receptionist said i only reserved a 1 bed , then you guys post fake pictures of the rooms for rent when in actuality the rooms look like a crackhouse , its dirty with holes on the furniture and broken things with half ass repairs , and hopefully they wont try to blame the broken things on me , i dont like the fact that expedia posted fake pictures, and the a/c sucked as well, i dont think ill be using expedia anymore
2022년 9월에 1박 숙박함
답변 제공: General Manager 님, 2022년 10월 7일
We are sorry about the experience you had. We do have different room types. We are currently making renovations at the time, including our furniture. You did in fact reserve a double bedroom, and according to our records you were given a double bedroom. We sorry for any miscommunication with our front desk staff. The pictures are not fake, that room may have been a different room type with different furniture. Had you asked at the time of your stay we would happily changed your room for you. We sorry for any inconvenience this may have caused you.

4/10 - 별로예요

Elsa Fernandez

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Don’t Dare!
Dirty, beds & pillows terrible, no hand nor bath soap and no trash can. Noisy AC. Never again!
2022년 9월에 1박 숙박함
답변 제공: General Manager 님, 2022년 9월 6일
I’m sorry about the experience you had with us. We recently made renovations to that room, and we made it was fully stocked with supplies. We checked your room and we found two garbage bins in the room. We would happily brought you more soaps, sheets & pillows to your room. The A/C is a wall unit and there is not much we can do besides replace it or move you to another room. Again all these issues could have been resolved had we known about them.

4/10 - 별로예요

Cecilio

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Barely any contact. I thought we could pay at hotel. She refused my new card and that of my sister n law. I booked both rooms on my card. My sister n law was to pay her own room. I ended up paying both cuz she wouldn’t take her card. The rooms were nasty the doors filthy, the beds & pillows felts felt like boards. The AC kept running as if it was going to stop. Making so much noise. Never again.
2022년 9월에 1박 숙박함
답변 제공: General Manager 님, 2022년 10월 15일
We sorry about the experience you had with us. We collect all payments at the Hotel. Our hotel policy requires the credit/debit card as well as the cardholder's ID to be present for security purposes. It's possible that they tired running the different credit/debit cards but it came back declined. We sorry about the beds. Had we know about the issue we would happily changed your room for you. We will work on making improvements to our property.

10/10 - 훌륭해요

Nicholas

2022년 8월에 5박 숙박함
답변 제공: General Manager 님, 2023년 10월 2일
Thank you for choosing to stay with us, and we appreciate you taking the time to leave us a review.

2/10 - 너무 별로예요

Elizabeth

좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Looked nothing like the pictures
2022년 7월에 1박 숙박함
답변 제공: General Manager 님, 2022년 8월 5일
We’re sorry to hear that you did not like the room that we provided to you. We are currently going through renovations. We are working on getting all our rooms updated to the same standards. We want to thank you for choosing to stay with us, and we appreciate you taking the time to leave us a review.

6/10 - 괜찮아요

jose

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
El hotel esta en buenas condiciones, nada mas en recepción mala atención, se la paso cargando la bateria de su carro tesla ,y mala atención.
2022년 7월에 2박 숙박함
답변 제공: General Manager 님, 2022년 7월 26일
We're sorry the front desk clerk was distracted. We hope you had a great experience with us. Thank you for choosing to stay with us, and we appreciate you taking the time to leave us a review.

8/10 - 좋아요

Nelson

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very good hospitality, quite and peaceful
2022년 6월에 1박 숙박함
답변 제공: General Manager 님, 2022년 6월 22일
Thank you we try our best to accommodate everyone. We appreciate you taking the time to leave us a review and for choosing to stay with us.

8/10 - 좋아요

Maria

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Was very quiet and peaceful
2022년 6월에 1박 숙박함
답변 제공: General Manager 님, 2022년 6월 17일
Thank you for your business. We appreciate you choosing to stay with us and the time you took to leave us a review.

10/10 - 훌륭해요

David

2022년 5월에 2박 숙박함
답변 제공: General Manager 님, 2022년 6월 2일
Thank you for choosing to stay with us, and we appreciate you taking the time to leave us a review.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
No coffee
Clean basic room. My only complaints are that there is no coffee and the refrigerator doesn't work.
2022년 5월에 1박 숙박함
답변 제공: General Manager 님, 2022년 6월 17일
We’re sorry for any inconvenience you may have experienced. I wish you would have told the staff about your issues at the time of your stay. We would have happily provide you with some coffee and had your fridge check out by maintenance.

6/10 - 괜찮아요

실제 이용하신 고객

출장 여행
좋아요: 직원 및 서비스
별로예요: 객실의 편안함
It’s a pass by motel , we travel thru San Benito I found hair on the blankets, pillows are super hard and flat .. but we only wanted to rest a couple of hours so we did.
2022년 4월에 1박 숙박함
답변 제공: General Manager 님, 2022년 5월 1일
Thank you choosing to stay with us at, and we appreciate you taking the time to leave us a review.

6/10 - 괜찮아요

Priscilla

2022년 3월에 2박 숙박함
답변 제공: General Manager 님, 2022년 3월 29일
Thank you for choosing to stay with us, and we appreciate you taking the time to leave us a review.

6/10 - 괜찮아요

Ricardo

출장 여행
Faulty shower knobs
Shower knob weren't working properly an no cold water. Ac control panel is written with marks .
2022년 3월에 1박 숙박함
답변 제공: General Manager 님, 2022년 3월 23일
Thank for choosing to stay with us, and we appreciate you taking the time to stay with us. We will take a look at the cold water knob and get it fixed. The A/C in that room is an older model which they discontinued to make part for. We are unable to replace the A/C panel, and we have the writing so customer know how to use it properly. We tested the A/C & heater and it works just fine. Thank you

8/10 - 좋아요

Elvira

연인과의 여행, 출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Paid for convinces
2022년 3월에 2박 숙박함
답변 제공: General Manager 님, 2022년 3월 20일
Thank you for choosing to stay with us, and we appreciate you taking the time to leave us a review.

4/10 - 별로예요

Angela

가족 여행
좋아요: 청결 상태, 직원 및 서비스
It was conveniently located right off the freeway. I reserved for 2 people and didnt know they charged extra for a 3rd person. I guess that was my fault. But i also didn't know they charged $25 for a deposit.
2022년 3월에 1박 숙박함
답변 제공: General Manager 님, 2022년 3월 19일
Thank you for choosing to stay with us, and we appreciate you taking the time to leave us a review. Our rates are structured based on the total number of guests staying in the room. The standard rate includes two guests by default. We do charge $5.00 plus tax for each additional guest. If you look at our hotel page on Expedia, it does state that we collect a deposit for any incidentals, damages or missing items from the room. Deposits are a standard practice in the hotel industry. Please contact the hotel for a full refund of your deposit amount.

8/10 - 좋아요

Patricia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Quick trip
No tissues/Kleenex and toilet ran a bit. But nice big room. Fridge and microwave always. Plus.
2021년 12월에 1박 숙박함
답변 제공: General Manager 님, 2022년 1월 1일
We’re sorry you did not have any Kleenex tissue in your room. We do appreciate you taking the time to leave us a review. Thank you for choosing to stay with us.

2/10 - 너무 별로예요

Alberto

가족 여행
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
2021년 11월에 1박 숙박함
답변 제공: General Manager 님, 2021년 11월 25일
Thank you for choosing to stay with us, and we appreciate you take the time to leave us a review.

4/10 - 별로예요

Andrew

좋아요: 직원 및 서비스
별로예요: 객실의 편안함
2021년 11월에 1박 숙박함
답변 제공: General Manager 님, 2021년 11월 20일
Thank you for stay with us, and we appreciate you taking the time in leaving us a review.

8/10 - 좋아요

TaMar

2021년 11월에 1박 숙박함
답변 제공: General Manager 님, 2021년 11월 19일
Thank you for choosing to stay with us, and we appreciate you taking the time to leave us a review.

4/10 - 별로예요

Juan

별로예요: 청결 상태, 직원 및 서비스
2021년 11월에 1박 숙박함
답변 제공: General Manager 님, 2021년 11월 13일
THANK YOU FOR LEAVING US A REVIEW AND THANK YOU FOR CHOOSING TO STAY WITH US.

4/10 - 별로예요

Artemio

2021년 10월에 1박 숙박함
답변 제공: General Manager 님, 2021년 10월 7일
Thank you for choosing to stay with us, and we appreciate you taking the time to leave us a review.

2/10 - 너무 별로예요

Francisco

2021년 9월에 7박 숙박함
답변 제공: General Manager 님, 2021년 10월 7일
Thank you for choosing to stay with us.

6/10 - 괜찮아요

Alvino

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 객실의 편안함
2021년 8월에 1박 숙박함
답변 제공: General Manager 님, 2021년 9월 7일
Thank you choosing to stay with us, and we appreciate you taking the time to leave us a review.

2/10 - 너무 별로예요

Rodolfo

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Disaster in “Texas “
Terrible,, did not stay due to bugs and ac not working. Attendant threatened to charge one night. We left after 10 minutes. Due also to the fact that the door jamb looked like it was kicked in and not fixed properly.
2021년 9월에 2박 숙박함
답변 제공: General Manager 님, 2021년 9월 11일
We check the room we rented to you. We found no bugs. Unfortunately since we are an outdoor property sometimes bugs may get into the room from outside no matters how much pesticide we spray. The A/C does work in that room. We would not rent the room to you if the AC didn’t work. I’m not sure what you’re talking about with the door, there’s nothing wrong with the door it closes and locks just fine. According to our policy, we have to charge you for the one night. If you would have given us a chance, we would have happily change your room.

10/10 - 훌륭해요

Michelle

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 8월에 2박 숙박함
답변 제공: General Manager 님, 2021년 9월 2일
Thank you for choosing to stay with us at the Texas Inn San Benito, and we appreciate you taking the time to leave us a review.

6/10 - 괜찮아요

Rosa

좋아요: 직원 및 서비스
Situation of hotel is not so good. Room was newly painted and carpet replaced. Overall, room was nice by did notice bed bugs when we left. Will probably not stay here anymore.
2021년 8월에 2박 숙박함
답변 제공: General Manager 님, 2021년 8월 29일
We’re sorry to hear about your experience with us. We will work to fix the issues you had with us.

6/10 - 괜찮아요

Damien

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
The rooms themselves were not bad but it was really difficult to figure out how the shower worked. I was able to get the water running at the bottom but could not figure out how to get it flowing at the top where the shower head was.
2021년 8월에 1박 숙박함
답변 제공: General Manager 님, 2021년 8월 25일
I’m sorry about the confusion, but there is a sign in the shower with instructions. If you would have called the front desk we happily would have walked you through it.

2/10 - 너무 별로예요

Ronda

2021년 8월에 1박 숙박함
답변 제공: General Manager 님, 2021년 9월 18일
Thank you for choosing to stay with us, and we appreciate you taking the time to leave us a review.

10/10 - 훌륭해요

Ronnie

2021년 8월에 1박 숙박함
답변 제공: General Manager 님, 2021년 9월 18일
Thank you for choosing to stay with us, and we appreciate you taking the time to leave us a review.