레스토랑
예약 가능 여부 확인

하얏트 플레이스 시카고/네이퍼빌/워렌빌 여행 후기

3 out of 5
하얏트 플레이스 시카고/네이퍼빌/워렌빌
27576 Maecliff Dr, Warrenville, IL

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 1000개 이용 후기 중 503개" "
평점 8 - 좋아요. 1000개 이용 후기 중 291개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 118개" "
평점 4 - 별로예요. 1000개 이용 후기 중 56개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 32개" "

8.8/10

청결 상태

8.8/10

직원 및 서비스

8.0/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

8/10 - 좋아요

BYOUNGHUI

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
체크아웃 시간이 너무 좋았습니다.
아이들과 함께 4인 가족 1박을 했습니다. 체케아웃 시간이 12시라서 너무 여유롭게 외출준비를 할 수 있어서 너무 좋았던 것 같습니다. 4인 가족 1박하는데. 아이들과 괜찮았습니다.
2022년 4월에 1박 숙박함
답변 제공: Kevin S. 님, 2022년 5월 4일
We are very pleased you enjoyed your stay with us. Thank you for choosing Hyatt Place.

8/10 - 좋아요

In-Hwan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 5월에 1박 숙박함
답변 제공: Matt FOM 님, 2018년 5월 20일
Thank you for staying with us. We are glad you enjoyed your stay. We hope you stay with us again in the near future.

4/10 - 별로예요

Holly

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함

8/10 - 좋아요

Amanda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
the faciity is clean and nice, however, was not too crazy about the bed which was way too soft...
2024년 4월에 3박 숙박함

2/10 - 너무 별로예요

pa Stacie

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The layout of the room was odd. TV cable had limited channels, there was no microwave in the room. The bed as uncomfortable. The pool was very small and water was cold. There was no hot tub. Would not stay here again
2024년 3월에 1박 숙박함
답변 제공: Kevin S. 님, 2024년 3월 31일
I apologize your stay was less than satisfactory. We hope you will enjoy your future stays with us.

6/10 - 괜찮아요

Noemi

가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Our room was decent and clean a little bit dated. Breakfast was basic. The staff was kind. The pool was murky and dirty. Especially on our last day for some reason you could barley in the water with googles.
2024년 3월에 2박 숙박함
답변 제공: Kevin S. 님, 2024년 3월 31일
We aplogize your stay was less than satisfactory. We hope you next stay is more enjoyable.

10/10 - 훌륭해요

Edith

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It is nice and quiet place to stay.
2024년 3월에 1박 숙박함
답변 제공: Kevin S. 님, 2024년 3월 31일
Thank you for your king review. We apprectiate you choosing Hyatt Place!

10/10 - 훌륭해요

Abel

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean and check out was food and receptionist was very professional.
2024년 3월에 1박 숙박함
답변 제공: Kevin S. 님, 2024년 3월 31일
Thank you for your kind review. We apprectiate you choosing Hyatt Place!

10/10 - 훌륭해요

Derrick 님, North Aurora

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I love Hyatt Place hotels. The rooms have the extra sitting area. Rooms are clean. Easy on/off from 88. We did not have breakfast this time. Bed comfortable however the sheets were crunchy instead of soft. Probably due to excessive bleach. Small complaint because overall experience positive.
2024년 2월에 1박 숙박함
답변 제공: Kevin S. 님, 2024년 3월 31일
Thank you for your kind review. We apprectiate you choosing Hyatt Place!

10/10 - 훌륭해요

Gail

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The location was close to my family.
2024년 2월에 2박 숙박함
답변 제공: Front Desk Supervisor 님, 2024년 2월 19일
Gail,Thank you for taking the time to share a review of our hotel. We look forward to welcoming you back to the hotel upon your next stay.

10/10 - 훌륭해요

Kenneth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Kevin S 님, 2024년 1월 27일
Thank you for you kind review. We appreciate you choosing Hyatt Place!

4/10 - 별로예요

Josh

출장 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Staff was great
The staff was friendly, no problem there. However the place seemed a little run down. Not like other hyatts I've stayed at. I did complain, when i literally never do that the people upstairs were stomping around, flushing the toilet constantly, and used whag sounded like a drill on the floor right above me. I told the front desk and it continued, i asked for another room but that didnt happen. Usually not a big deal but for 3 days straight of not being able to sleep because of excessive noise was frustrating.
2024년 1월에 3박 숙박함
답변 제공: Kevin S. 님, 2024년 1월 27일
Thank you for you kind review of our team. I will discuss with our team proper noise issue procedures. We appreciate you choosing Hyatt Place!

6/10 - 괜찮아요

Caprice

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Kevin S. 님, 2024년 1월 27일
Thank you for you kind review. We appreciate you choosing Hyatt Place!

6/10 - 괜찮아요

Mustafa

2024년 1월에 2박 숙박함
답변 제공: Kevin S. 님, 2024년 1월 27일
Thank you for you kind review. We appreciate you choosing Hyatt Place!

4/10 - 별로예요

Allison

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
After 2 days no staff came to replace towels, soap, empty trash. Had to request this. No lotion or face wipes were given. First night fire alarm went off and we were made to leave our rooms for 30 minutes to lobby. This was the second night in a row this occurred here according to staff
2023년 12월에 3박 숙박함
답변 제공: Kevin S. 님, 2024년 1월 27일
Thank you for taking the time to give us feedback from your stay. We appreciate your patience as the extreme temperatures caused some building issues.

10/10 - 훌륭해요

Alejandra

2023년 12월에 5박 숙박함
답변 제공: Kevin S. 님, 2024년 1월 27일
Thank you for you kind review. We appreciate you choosing Hyatt Place!

10/10 - 훌륭해요

Yesenia

2023년 10월에 1박 숙박함
답변 제공: Kevin S. 님, 2024년 1월 27일
Thank you for you kind review. We appreciate you choosing Hyatt Place!

10/10 - 훌륭해요

Michael

2023년 12월에 2박 숙박함
답변 제공: Kevin S. 님, 2024년 1월 27일
Thank you for you kind review. We appreciate you choosing Hyatt Place!

10/10 - 훌륭해요

Raymond

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 3박 숙박함
답변 제공: Kevin S. 님, 2024년 1월 27일
Thank you for you kind review. We appreciate you choosing Hyatt Place!

8/10 - 좋아요

Dana

좋아요: 청결 상태, 직원 및 서비스
Excellent
2023년 12월에 2박 숙박함
답변 제공: Kevin S. 님, 2024년 1월 27일
Thank you for you kind review. We appreciate you choosing Hyatt Place!

8/10 - 좋아요

Susan 님, carrollton

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Kevin S. 님, 2023년 12월 18일
We are gracious for your positive score and are glad you enjoyed your stay. Thank you for choosing Hyatt Place.

10/10 - 훌륭해요

Abdulla

2023년 12월에 4박 숙박함
답변 제공: Kevin S. 님, 2023년 12월 18일
We are gracious for your positive score and are glad you enjoyed your stay. Thank you for choosing Hyatt Place.

10/10 - 훌륭해요

Heather

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Kevin S. 님, 2023년 12월 18일
We are gracious for your positive score and are glad you enjoyed your stay. Thank you for choosing Hyatt Place.

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
I wish there were more restaurants nearby..but there was food available at the hotel with free breakfast,
2023년 12월에 1박 숙박함
답변 제공: Kevin S. 님, 2023년 12월 10일
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future. Best regards,Kevin SerioOperations ManagerHyatt House Warrenville

6/10 - 괜찮아요

john

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
Good service
The hotel is relatively new but feels worn.
2023년 12월에 1박 숙박함
답변 제공: Kevin S. 님, 2023년 12월 10일
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future. Best regards,Kevin SerioOperations ManagerHyatt House Warrenville

10/10 - 훌륭해요

Douglas

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Kevin S. 님, 2023년 12월 10일
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future. Best regards,Kevin SerioOperations ManagerHyatt House Warrenville

10/10 - 훌륭해요

Jennifer 님, Bloomington

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Central area for the shopping we wanted to do - Aurora outlet mall, Naperville, Fox Valley, and Schaumburg.
2023년 11월에 3박 숙박함
답변 제공: Kevin S. 님, 2023년 12월 10일
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future. Best regards,Kevin SerioOperations ManagerHyatt House Warrenville

10/10 - 훌륭해요

Steve

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Breakfast had a lot of fresh fruit and every day there were different hot entrées.
2023년 11월에 5박 숙박함
답변 제공: Kevin S. 님, 2023년 12월 10일
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future. Best regards,Kevin SerioOperations ManagerHyatt House Warrenville

10/10 - 훌륭해요

Saif-Uddin 님, Nashville

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Kevin S. 님, 2023년 12월 10일
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future. Best regards,Kevin SerioOperations ManagerHyatt House Warrenville

10/10 - 훌륭해요

Ann

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Kevin S. 님, 2023년 10월 27일
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.Best regards,Kevin SerioOperations ManagerHyatt House Warrenville

4/10 - 별로예요

Pavlo

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Dirty bedding, shower doesn’t work.
2023년 10월에 2박 숙박함
답변 제공: Kevn S. 님, 2023년 10월 27일
Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues the quality of your stay will be addressed. If you are coming back to town, please let me know and I will personally assure you the Hyatt experience you have come to expect.It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit. If I can provide any assistance, please contact me directly.Best regards,Kevin SerioOperations ManagerHyatt House Warrenville

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Kevin S. 님, 2023년 10월 27일
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.Best regards,Kevin SerioOperations ManagerHyatt House Warrenville

10/10 - 훌륭해요

Kazunori 님, Omura

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 4박 숙박함
답변 제공: Kevin S. 님, 2023년 10월 27일
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.Best regards,Kevin SerioOperations ManagerHyatt House Warrenville

10/10 - 훌륭해요

Rhonda

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a very enjoyable stay.
2023년 10월에 3박 숙박함
답변 제공: Kevin S. 님, 2023년 10월 27일
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.Best regards,Kevin SerioOperations ManagerHyatt House Warrenville

6/10 - 괜찮아요

Sajjad

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very noisy
2023년 10월에 1박 숙박함
답변 제공: Kevin S. 님, 2023년 10월 9일
Thank you for taking the time to share your feedback. I will discuss your concerns with noise levels with our team.We appreciate you choosing Hyatt Place!

8/10 - 좋아요

Tamika

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall good stay! Room wasn’t as sound proof as I would like, because you could hear other guest walking hard in the room above us. We also could hear the toilet running in the bathroom. Also we had to make sure the door was completely shut because it would get stuck when opening and closing. Property is well kept and breakfast was better than other hotels I’ve stayed at.
2023년 9월에 1박 숙박함
답변 제공: Hyatt Place Team 님, 2023년 10월 2일
Thank you so much for taking the time to provide us your feedback Tamika and we are so glad you had a pleasant stay with us. We very much look forward to your next visit with us sometime in the future.

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great hotel
2023년 9월에 1박 숙박함
답변 제공: Hyatt Place Team 님, 2023년 10월 2일
Thank you so much for your feedback John and we are so glad you had a pleasant stay with us. We very much look forward to your next visit with us sometime in the future.

8/10 - 좋아요

Grace

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Was a wonderful stay
2023년 9월에 1박 숙박함
답변 제공: Hyatt Place Team 님, 2023년 9월 18일
Thank you so much for your feedback and we are so glad that you had a pleasant stay with us and we look forward to your next visit with us soon.

10/10 - 훌륭해요

Abby

2023년 9월에 1박 숙박함
답변 제공: Kevin S. 님, 2023년 10월 27일
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.Best regards,Kevin SerioOperations ManagerHyatt House Warrenville

6/10 - 괜찮아요

Anand

가족 여행
좋아요: 청결 상태, 직원 및 서비스
The property is dated. No USB ports available anywhere which is surprising.
2023년 9월에 1박 숙박함
답변 제공: Hyatt Place Team 님, 2023년 9월 11일
Thank you so much for your feedback and our apologies that your stay was not as you would have hoped, your issues regarding the property being dated and lack of USB ports will most certainly be communicated. We hope you might give us another try sometime in the future.

10/10 - 훌륭해요

Ricardo

2023년 9월에 2박 숙박함
답변 제공: Hyatt Place Team 님, 2023년 10월 2일
Thank you so much for your feedback Ricardo and we are so glad you enjoyed your stay stay with us. We very much look forward to your next visit with us sometime in the future.

10/10 - 훌륭해요

Rongfu

2023년 9월에 1박 숙박함
답변 제공: Hyatt Place Team 님, 2023년 10월 2일
Thank you so much for your feedback Rongfu and we are so glad you had a pleasant stay with us. We very much look forward to your next visit with us sometime in the future.

8/10 - 좋아요

lynnda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good place
Clean, good breakfast, items at snack bar were usually not available Overall, would stay here again
2023년 8월에 4박 숙박함
답변 제공: Hyatt Place Team 님, 2023년 9월 11일
Thank you so much for taking the time to provide us feedback and we are so glad that you had a pleasant stay with us. Our apologies that some items we not available at our snack bar and that will be communicated and addressed. We look forward to your next visit sometime in the future.

10/10 - 훌륭해요

Anh

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great for a business traveler or family
Hyatt Place Chicago/Naperville/Warrenville was conveniently located to everywhere I needed to go. It's a nice facility that looks like it's been updated recently and nicely appointed. The room was ideal for me - it included a sitting area with a sofa and also included a desk for working travelers. I greatly appreciated having a refrigerator. I couldn't have asked for a better set up. There were small issues like the tile in the shower needing to be updated and both the sink faucet and the shower taking a longer time for the hot water. But it wouldn't deter me from staying again.
2023년 8월에 3박 숙박함
답변 제공: Hyatt Place Team 님, 2023년 9월 11일
Thank you so much for your feedback and we are so happy that you enjoyed your stay with us. I will communicate the issues you had with your bathroom and that will be addressed. We look forward to your next visit with us sometime in the future.

10/10 - 훌륭해요

Kechuan 님, Weston

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quiet and clean
2023년 8월에 1박 숙박함
답변 제공: Hyatt Place Team 님, 2023년 9월 11일
Thank you so much for taking the time to provide us feedback and we are so glad that you had a pleasant stay with us. We look forward to your next visit sometime in the future.

8/10 - 좋아요

Staci

2023년 8월에 2박 숙박함
답변 제공: melissa 님, 2023년 8월 16일
Thank you for your feedback! Hope to see you again.

6/10 - 괜찮아요

Jolene

좋아요: 객실의 편안함
2023년 7월에 2박 숙박함
답변 제공: Hyatt Place Team 님, 2023년 8월 14일
Thank you so much for your feedback and apologize if your stay was not as you would have hoped and if you would like to provide further details, please let us know otherwise we hope that you will join us again sometime in the near future.

6/10 - 괜찮아요

Jason

2023년 8월에 2박 숙박함
답변 제공: melissa 님, 2023년 8월 9일
Thank you for for your feedback! Hope to see you again.

10/10 - 훌륭해요

Kami

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 8월에 2박 숙박함
답변 제공: melissa 님, 2023년 8월 9일
Thank you for your feedback! Hope to see you again.

8/10 - 좋아요

Lisa

2023년 7월에 1박 숙박함
답변 제공: melissa 님, 2023년 8월 9일
Thank you for your feedback! Hope to see you soon.