BBQ/피크닉 공간

레지던스 인 바이 메리어트 포트마이어스 여행 후기

3 out of 5

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 212개 이용 후기 중 117개" "
평점 8 - 좋아요. 212개 이용 후기 중 64개" "
평점 6 - 괜찮아요. 212개 이용 후기 중 19개" "
평점 4 - 별로예요. 212개 이용 후기 중 9개" "
평점 2 - 너무 별로예요. 212개 이용 후기 중 3개" "

9.2/10

청결 상태

9.2/10

직원 및 서비스

8.4/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

10/10 - 훌륭해요

Dawn 님, Elmont

가족 여행
When I say… that this hotel is absolutely fabulous. Believe me. Everything was excellent! Not one complaint. I will be staying there again.
2024년 3월에 2박 숙박함
답변 제공: AGM 님, 2024년 4월 1일
Dawn thank you for letting us know about your stay with us. We look forward to your next visit.

10/10 - 훌륭해요

Alejandro

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Awesome place and service
2024년 3월에 1박 숙박함
답변 제공: AGM 님, 2024년 4월 1일
thank you for letting us know about your stay Mr. Alejandro. Should you have any other housing need please feel free to consider us in the future.

10/10 - 훌륭해요

Judy Kay

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good location - easy to get to twins stadium, golf, and restaurants.
2024년 2월에 5박 숙박함
답변 제공: AGM 님, 2024년 4월 1일
Mrs. Kay thank you for letting us know about your great experience here at the Residence Inn Ft. Myers. Hope to see you next year for spring training.

10/10 - 훌륭해요

Nicholas

2024년 3월에 4박 숙박함
답변 제공: AGM 님, 2024년 4월 10일
Thank you for letting us know about your stay at the Residence Inn Ft. Myers. We hope to see you again.

10/10 - 훌륭해요

Nancy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean and quiet. Very good breakfast options. Staff was excellent.
2024년 3월에 3박 숙박함
답변 제공: Assistant General Manager 님, 2024년 3월 12일
Thank you taking the time out of your day to let us know about your experience. We hope to see you again

10/10 - 훌륭해요

Karen

연인과의 여행
좋아요: 숙박 시설 상태 및 시설
Very nice and spacious rooms. Breakfast was very good. Staff friendly.
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Darlene

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice hotel. Clean, quiet & free breakfast. Stayed one night. We went to a concert in town.
2024년 3월에 1박 숙박함
답변 제공: Phil 님, 2024년 3월 9일
Thank you for choosing the Residence Inn Ft. Myers. We hope to see you soon.

10/10 - 훌륭해요

Cheryl

2024년 2월에 1박 숙박함
답변 제공: Assistant General Manager 님, 2024년 2월 15일
Thank you for taking the time out to let us know how we did Cheryl. Please consider us in the future should you have any lodging needs.

10/10 - 훌륭해요

Ophelia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Located on a main avenue. Very good conditions for this 2 bedroom 2 bathroom suite.
2024년 1월에 1박 숙박함
답변 제공: Assistant General Manager 님, 2024년 1월 11일
Thank you for taking the time to let us know how we did Ophelia. We are glad that you enjoyed your stay with us at the Residence Inn. We hope to see you again.

10/10 - 훌륭해요

Brett

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Surprisingly pleasant!
It was only three days for work, but it truly felt like coming home to a “homey”comfortable space at the end of each day. And the full breakfast offering was more than I would ever make for myself as I rush out the door when at home! Can’t say enough good things about my stay!
2023년 12월에 3박 숙박함
답변 제공: Assistant General Manager 님, 2024년 1월 11일
Mr. Brett thank you for taking the time out of your busy schedule to let us know how we did. We are ecstatic that you felt like family here at the Residence Inn Ft. Myers. We look forward to your return & wish you the best.

8/10 - 좋아요

Keith

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Very good
Staff did a great job. Hotel was clean and well furnished. Would definitely come back.
2023년 12월에 7박 숙박함
답변 제공: AGM 님, 2024년 1월 6일
Thank you for taking the time out of you day to let us know how we did. Next time you have any lodging needs Mr. Keith please consider us again.

8/10 - 좋아요

Louetta

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스, 편의 시설/서비스
Never had enough breakfast bar to accommodate customers. Was very disappointed the help was very rude and refused to fix more she said then you JUST NEED TO COME DOWN SOONER if you want breakfast. Breakfast is until 9:00 during the week and 9:30 on weekends NEVER EVER HAD ENOUGH SAUSAGE OR BACON WE WOULD GET DOWN THERE AROUND 30 to 45 minutes before they Quit serving very very disappointed they even ran out of YOGURT and refused to put more out because it was to close to close up time. Lady was the most HATEFUL person ever Will never stay with you again nor would I ever tell anyone to stay with you
2023년 12월에 7박 숙박함
답변 제공: Assistant General Manager 님, 2024년 1월 11일
Louetta we are sorry to hear that you had a negative experience with our breakfast. Please rest assured that we will be correcting this matter immediately.

10/10 - 훌륭해요

Shannon

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 7박 숙박함
답변 제공: Assistant General Manager 님, 2023년 12월 14일
Thank you for taking the time out of you day to let us know how we did. Next time you have any lodging needs Ms. Shannon please consider us again.

10/10 - 훌륭해요

Shana

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean. They upgraded our room to a two-bedroom suite, we were very thankful. The entire place was very clean, probably the cleanest hotel I've stayed in. The breakfast was very good and had several options. Friendly staff. It was close to an airport so you could see the planes fly very close over you, but you couldn't hear them inside. The only complaint would have been the mattress on the pull-out couch was very uncomfortable. Our toddler slept there, and he didn't seem to mind but it would not be comfortable for an older child or adult. If we return to the area we will choose to stay here again.
2023년 11월에 1박 숙박함
답변 제공: Philip Alfonso 님, 2023년 12월 6일
Thank you for taking the time out to let us know about your experience. We appreciate your feedback & please consider us in the future should you have any lodging needs.

10/10 - 훌륭해요

Ric

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함
답변 제공: Philip Alfonso 님, 2023년 11월 7일
Ric thank you for taking the time out of your day to let us know about your stay. Glad to see that you enjoyed your time at the Residence Inn Ft. Myers. We hope to see you again.

10/10 - 훌륭해요

Stacey

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff were super friendly!! The room was clean and quiet.
2023년 10월에 2박 숙박함
답변 제공: Assistant General Manager 님, 2023년 11월 2일
Thank you for your feedback Mrs. Stacey, we hope to see you soon.

10/10 - 훌륭해요

Kris

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean and convenient
2023년 10월에 1박 숙박함
답변 제공: Assistant General Manager 님, 2023년 10월 17일
thank you, Kris, for your feedback we hope to see you in the near future.

4/10 - 별로예요

Marilyn

좋아요: 직원 및 서비스
별로예요: 객실의 편안함
Meh
The small entrance had people smoking the room was ok. The bed uncomfortable, the a/c noisy and people talking loud on the hallways afyer10
2023년 9월에 1박 숙박함
답변 제공: Philip Alfonso AGM 님, 2023년 10월 2일
We apologies for the inconvenienced you experienced at the hotel of unruly guest late at night. We will be taking step to correct. Thank you for taking the time to let us know about this.

8/10 - 좋아요

BENJAMIN TODD

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Water piping needs to be worked on- little moldy. But everything else about the stay was nice. I would stay again.
2023년 9월에 5박 숙박함
답변 제공: Assistant General Manager 님, 2023년 9월 26일
thank you for your feedback Mr. Todd we will address your concerns with the appropriate department & hope to see you return in the future.

10/10 - 훌륭해요

Euclides

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very happy with this hotel
2023년 9월에 1박 숙박함
답변 제공: Assistant General Manager 님, 2023년 9월 22일
Euclides, Thank you for staying with us, please consider us for any future stays you might have in the area. We will be more then happy to see you return.

10/10 - 훌륭해요

Thomas

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
All that we needed. Enjoyable.
2023년 9월에 4박 숙박함
답변 제공: Assistant General Manager 님, 2023년 9월 13일
Thomas Thank you for taking the time to let us know how we did. Please keep us in mind for any future travel accommodations you might need. Hope to see you soon.

10/10 - 훌륭해요

Ashlee Elizabeth 님, Beaver Falls

연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The people at the hotel we’re very friendly and very accommodating, went well above and beyond
2023년 8월에 8박 숙박함
답변 제공: Assistant General Manager 님, 2023년 9월 6일
Thank you for your feedback we hope to see you soon.

10/10 - 훌륭해요

eliana

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 2박 숙박함
답변 제공: Assistant General Manager 님, 2023년 9월 6일
Thank you for your feedback we hope to see you soon.

10/10 - 훌륭해요

Donald

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
THE PRICE! Good breakfast included. Clean. Convenient. Mostly business class.
2023년 8월에 2박 숙박함
답변 제공: Assistant General Manager 님, 2023년 9월 6일
Thank you for your feedback we hope to see you soon.

10/10 - 훌륭해요

geovanny

2023년 6월에 1박 숙박함
답변 제공: Management 님, 2023년 6월 19일
Greeting from Residence Inn Fort Myers. Thank you very much for your review of 10 out 10. Please keep us in mind for future travels to Fort Myers.

10/10 - 훌륭해요

Juilliard

2023년 5월에 1박 숙박함
답변 제공: Heather Patterson 님, 2023년 5월 16일
Thank you so much for your feedback. We look forward to seeing you again in the future.

8/10 - 좋아요

Meredith

2023년 5월에 2박 숙박함
답변 제공: Heather Patterson 님, 2023년 5월 16일
Thank you for sharing your experience with us, we look forward to serving you in the future.

8/10 - 좋아요

James

2023년 5월에 2박 숙박함
답변 제공: Heather Patterson 님, 2023년 5월 16일
So pleased to hear we were able to meet your expectations. Thank you for sharing your feedback, we look forward to seeing you again.

10/10 - 훌륭해요

Thomas

가족 여행
Great room - very clean room and property - excellent breakfast. Would gladly stay there again.
2023년 5월에 2박 숙박함
답변 제공: Heather Patterson 님, 2023년 5월 16일
We are so happy you enjoyed our property. Thank you for sharing such positive feedback.

10/10 - 훌륭해요

Kevin

2023년 5월에 1박 숙박함
답변 제공: Heather Patterson 님, 2023년 5월 16일
We are so pleased to receive a 10/10 from you, we are pleased you were able to enjoy your time here. Thank you for staying with us.

10/10 - 훌륭해요

John

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great value.
Great value, friendly staff. Very clean and updated.
2023년 4월에 1박 숙박함
답변 제공: Heather Patterson 님, 2023년 5월 16일
We are so pleased to hear such positive feedback. This will be shared with the staff, as these responses are why we do what we do, to better serve you. We hope to see you again in the future.

10/10 - 훌륭해요

Ruschay

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean comfortable beds full size refrigerator and kitchen very spacious. Had all the qualities I was looking for
2023년 4월에 1박 숙박함
답변 제공: Residence Inn Staff 님, 2023년 4월 6일
Thank you so much for your feedback. I was a pleasure to have you as guest. Please keep us in mind for future travels.

4/10 - 별로예요

Bruce

2023년 2월에 14박 숙박함
답변 제공: Management 님, 2023년 3월 21일
Thank you for your feedback.

10/10 - 훌륭해요

Marlene

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place to stay, loved the pool and breakfast was good!
2022년 7월에 3박 숙박함
답변 제공: GM 님, 2022년 8월 3일
Dear Marlene, Thank you so much for your feedback. We hope to host you again in the near future!

8/10 - 좋아요

Fred

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff were very courteous. Room very clean. B'fast ok. Hair dryer was filthy (we notified the desk upon checking out and the staff member made a note to replace it) Ended up buying one locally. We also tried to use the computer and print a couple items, but all during the stay, the staff indicated that a change was being made to the software and therefore we could not print anything.
2022년 4월에 3박 숙박함
답변 제공: GM 님, 2022년 5월 2일
Dear Fred, Thank you so much for your feedback. We have replaced that hair dryer. I am so sorry this happened during your stay. Most of our housekeeping staff cannot speak/read English. Please feel free to communicate any issues you may have in the future with our front desk staff. Thanks again!

10/10 - 훌륭해요

Jarrod

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 4월에 1박 숙박함

8/10 - 좋아요

Renee

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great customer service. Everyone working there was so pleasant and kind.
2022년 4월에 1박 숙박함
답변 제공: GM 님, 2022년 5월 2일
Dear Renee, Thank you so much for your feedback about your recent stay with us. We hope to have the opportunity to serve you again in the future.

8/10 - 좋아요

Dr. Andrea

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 3월에 7박 숙박함

10/10 - 훌륭해요

Charles

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2022년 3월에 1박 숙박함

6/10 - 괜찮아요

JEFFREY 님, Columbia

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
Convenient to airport & Brooks Community Park. Breakfast is nothing special: no bananas, waffles, pancakes, muffins. Pool is tiny.
2022년 1월에 10박 숙박함
답변 제공: GM 님, 2022년 2월 12일
Hi Jeffery! Thanks so much for staying with us and taking the time to provide your feedback. I apologize that you were not satisfied with your stay. We offer a full buffet breakfast with hotel egg and meat options as well as fruits that rotate daily depending on what we can get fresh and local. I do hope we get the chance to better serve you in the future. Thanks Again!

6/10 - 괜찮아요

Susan

연인과의 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
The room was not as clean as I would’ve liked, the food breakfast food was not great and I wish the pool had been heated.
2021년 12월에 8박 숙박함
답변 제공: GM 님, 2022년 1월 17일
Hi Susan! We are so sorry that your stay did not mean your satisfaction. Can you please let me know what specifically we could have done to improve? Our pool is heated but only to 87 degrees as much of the time it's very hot here and the pool tends to be warmer from the sunshine.

10/10 - 훌륭해요

Daye

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 1월에 1박 숙박함
답변 제공: GM 님, 2022년 1월 17일
Thank you so much for your feedback. We look forward to hosting you again in the future!

8/10 - 좋아요

Wendy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It Met Our Needs
The room, as well as all of the public areas were clean. We felt safe on the property. The decor of the room was a little grim, but it met all of our needs. The water pressure in the shower was too low. The bed was comfortable. The a/c was a bit loud. The staff members were friendly, helpful and efficient. Breakfast was limited, but it had a smart variety of options. Outside was very loud, with the noisy cars (and the airport). I would recommend it to a friend who was attending a concert at The Ranch because it is very close. I would also recommend it to a friend who was not looking to spend a lot on lodging. I would not recommend it to a friend who was looking for a special getaway or a romantic trip.
2021년 12월에 2박 숙박함
답변 제공: GM 님, 2022년 1월 17일
Hi there! Thanks so much for your feedback. I am happy to hear that we met your needs. I can assure you that we are working diligently to resolve the issues with the water pressure. This should be resolved within the month. I do apologize about our hotels location. This time of year you can hear the airport noise and we located on a busy intersection, however we are conveniently located by the downtown area and many of the local attractions for our guests to enjoy at ease. I hope we have a better opportunity to serve you in the future.

10/10 - 훌륭해요

April

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2021년 11월에 2박 숙박함
답변 제공: Amanda 님, 2021년 11월 30일
Thank you so much for your feedback! We appreciate you staying with us and hope you do so again in the future.

10/10 - 훌륭해요

Tammy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
This place was great and the staff was fabulous ! Highly recommend
2021년 10월에 1박 숙박함
답변 제공: GM 님, 2021년 11월 2일
Thank you so much for your feedback! We hope to have the pleasure of serving you again in the future :)

8/10 - 좋아요

David

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
People were pleasant. Clean rooms. Pool deck needs cleaning. Back of property trash needs pick up
2021년 10월에 2박 숙박함
답변 제공: GM 님, 2021년 11월 2일
Thanks David! Our pool deck gets cleaned every 3 months ago, but raining season can bring in a lot of debris and make the deck look dirty. Along with out trash in the retention ponds. Those have been cleared out now that they are dry :)

2/10 - 너무 별로예요

Michael

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was horrible the kitchen was nasty some nasty mess was on top of the fridge I took pics I can’t wait to report this I’m so mad about this
2021년 8월에 1박 숙박함

10/10 - 훌륭해요

Emily

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I’d book again
The room was a decent size for 5 people and it had all the things in the room to cook in-suite if we wanted and had we stayed longer we probably would have used it. Masks weren’t required or if they were nothing was reinforced but there was no signage around the building or lobby entrances. Staff was always friendly and helpful.
2021년 7월에 2박 숙박함
답변 제공: GM 님, 2021년 8월 2일
Thank you so much for your feedback. As of right now masks are not mandated in our area for vaccinated guests and employees. That may change in the near future.

4/10 - 별로예요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
Vents in the room were dirty/ dusty. Not enough partying for all quests. Breakfast options were poor. Staff was very friendly and accommodating.
2021년 7월에 7박 숙박함
답변 제공: GM 님, 2021년 8월 2일
Thank you for your feedback. We are working diligently in rooms. Our buffet breakfast will be returning in a few weeks.

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
Dishwasher in our room leaked a lot of water on the floor.
2021년 7월에 2박 숙박함
답변 제공: GM 님, 2021년 8월 2일
Thank you for your feedback, we have resolved this issue.