We were coming from 11 hours away, but with a 4 year old and a wardrobe malfunction half way through, more like a 15 drive. Anywho... we called the front desk to inform them we would be about an hour behind they're 10pm check in... and they were very understanding! When we got there, the gentleman who check us in was very friendly and understanding when we apologized for being late. The front office looked to be getting a facelift. But didn't bother me at all. Once into our room, after using a REAL KEY, which I LOVED, the room, room #1, was your basic size and decor for a hotel room. It was exactly as expected. Very clean. Was a little out dated, but nothing horrible, and added to the charm of this small, mountain town, motel. The only complaint we had was the shower (and sink) water pressure, as well as the shower head. It was almost as if, and very possible, that there was no shower head at all. But overall, I would totally stay here again and recommend to friends and family.