내부

수르야가르 여행 후기

4.5 out of 5
수르야가르
Kahala Phata Sam Road, Jaisalmer, Rajasthan

이용 후기

9.4

최고예요

평점 10 - 훌륭해요. 98개 이용 후기 중 80개" "
평점 8 - 좋아요. 98개 이용 후기 중 10개" "
평점 6 - 괜찮아요. 98개 이용 후기 중 3개" "
평점 4 - 별로예요. 98개 이용 후기 중 3개" "
평점 2 - 너무 별로예요. 98개 이용 후기 중 2개" "

9.6/10

청결 상태

9.4/10

직원 및 서비스

9.2/10

편의 시설/서비스

9.6/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

8/10 - 좋아요

Shreelal

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Its luxurious and very well appointed and carefully curated furniture and accents. The staff is excellent and attentive. We only had minor issues which were resolved
2024년 3월에 1박 숙박함
답변 제공: Nakul Hada 님, 2024년 3월 18일
Dear Shreelal,Thank you for taking the time to share such valuable feedback and for choosing us. We are delighted to hear that you enjoyed your time with us. & we look forward to welcoming you back soon.Thank you and regards,Suryagarh

10/10 - 훌륭해요

Mehmood

2023년 12월에 1박 숙박함
답변 제공: Nakul Hada 님, 2024년 2월 2일
Dear Mehmood,Thank you for taking the time to share such valuable feedback and for choosing us. We are delighted to hear that you enjoyed your time with us. & we look forward to welcoming you back soon.Thank you and regards,Suryagarh

10/10 - 훌륭해요

Aayushi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Nakul Hada 님, 2024년 2월 2일
Dear Aayushi,Thank you for taking the time to share such valuable feedback and for choosing us. We are delighted to hear that you enjoyed your time with us. & we look forward to welcoming you back soon.Thank you and regards,Suryagarh

10/10 - 훌륭해요

yogesh

2023년 12월에 1박 숙박함
답변 제공: Nakul Hada 님, 2024년 2월 2일
Dear Yogesh,Thank you for taking the time to share such valuable feedback and for choosing us. We are delighted to hear that you enjoyed your time with us. & we look forward to welcoming you back soon.Thank you and regards,Suryagarh

10/10 - 훌륭해요

Yuganshi

2023년 12월에 1박 숙박함
답변 제공: Nakul Hada 님, 2024년 2월 2일
Dear Yuganshi,Thank you for taking the time to share such valuable feedback and for choosing us. We are delighted to hear that you enjoyed your time with us. & we look forward to welcoming you back soon.Thank you and regards,Suryagarh

10/10 - 훌륭해요

akshay

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 3박 숙박함
답변 제공: Nakul Hada 님, 2023년 12월 18일
Thank you for your wonderful review and ratings.

4/10 - 별로예요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Disappointing.
No response from hotel pre trip despite repeated attempts to try to contact them. Experiences were all full and no effort made to try to explore options externally that we managed to do ourselves. Shower leaked in one of our rooms. Quality of food was sub par given the price point. Staff serving us were not as knowledgeable on menu. Avoid staying when events are taking place as common areas are noisy and you feel like a distraction to the main event. The music event laid out in the evening was excellent. The site and facilities were great.
2023년 10월에 2박 숙박함

10/10 - 훌륭해요

Sanjeev

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
There is definitely a wow response associated with this hotel. The buildings and surrounding park is beautiful and staff consistently exceed expectations. Dining outside in the evening is a delight.
2023년 9월에 2박 숙박함

10/10 - 훌륭해요

Navneet

2023년 2월에 2박 숙박함

10/10 - 훌륭해요

michael

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The most wonderful staff. I never heard the word NO. Beautiful property and ambiance. The most treasured memories were made here. I have travelled the world over and have never experienced the hospitality of this place and people. Thank you
2022년 11월에 3박 숙박함

10/10 - 훌륭해요

SEEMA

2022년 7월에 2박 숙박함
답변 제공: Nitin Sud 님, 2022년 9월 2일
Dear Ms. Seema,Thank you for giving us a perfect score!We look forward to welcoming you soon.

10/10 - 훌륭해요

SEEMA

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 7월에 1박 숙박함
답변 제공: Nitin Sud 님, 2022년 9월 2일
Dear Ms. Seema,Thank you for giving us a perfect score!We look forward to hosting you again soon!

4/10 - 별로예요

harry

가족 여행
좋아요: 숙박 시설 상태 및 시설
별로예요: 청결 상태, 직원 및 서비스
Horrible service we got food poisoning
2022년 1월에 1박 숙박함
답변 제공: Team 님, 2022년 1월 13일
Dear Mr. Harry, We apologize that our service did not satisfy your expectations. Please stay safe! Regards, Suryagarh

10/10 - 훌륭해요

chirag

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
.
2021년 12월에 1박 숙박함
답변 제공: Nakul Hada, General Manager 님, 2022년 1월 20일
Dear Mr. Chirag, Thank you for your kind rating!

2/10 - 너무 별로예요

Bharti

2021년 12월에 1박 숙박함
답변 제공: Nakul Hada 님, 2022년 3월 24일
Dear Ms Bharti, Thank you for your rating. We are sorry our services did not meet your expectations. We look forward to the pleasure of welcoming you soon, & assure you the best service & attention at all times. Team, Suryagarh

10/10 - 훌륭해요

Vipul 님, na

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Courteous Staff. Amazing food.
2021년 11월에 2박 숙박함
답변 제공: Nakul Hada, General Manager 님, 2021년 12월 8일
Dear Mr. Vipul, Thank you for being our guest! We are elated to know that you liked the food & felt the warmth of our team's hospitality. We look forward to welcoming you soon!

2/10 - 너무 별로예요

Sheesh

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Poor Services, only building is nice!
The stay was terrible due to poor services, I had to wait till 05 PM for check-in and assigned a wrong room and then had to wait another 30 minutes and then gave me the room.
2021년 10월에 1박 숙박함
답변 제공: Nakul Hada, General Manager 님, 2021년 12월 8일
Dear Guest, It was indeed a pleasure to have had the opportunity to host you as our esteemed guest! Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We would like to apologize for the inconvenience caused to you. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We request you to give us another chance to serve you. Team, Suryagarh

10/10 - 훌륭해요

Rohit

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Well crafted n very well maintained property
Amazing property, excellent staff n delicious delicacies.
2020년 12월에 1박 숙박함
답변 제공: Hotel Representative 님, 2021년 2월 5일
Dear Guest, Thank you for taking the time to leave a review for your stay with us. I am glad to know your stay with us was pleasant. We hope for an opportunity to welcome you again. Thank you and regards,

10/10 - 훌륭해요

Ludovic

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent stay In Suryagarh
The hotel is perfect for a stay in couple, as for families. A special thanks to all the staff for their professionalism and kindness. We will come back for sure.
2020년 10월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Best stay ever and exceptional service Spa services are the best and the bayra massage is the most rejuvenating
2020년 2월에 3박 숙박함
답변 제공: Manvendra Singh Shekhawat 님, 2020년 3월 25일
Dear Guest, Thank you for taking the time to leave a review for your recent stay with us. I am glad to know your stay with us was pleasant. We truly appreciate every aspect of the feedback you have provided. We hope to have an opportunity to welcome you again. Thank you and regards,

10/10 - 훌륭해요

sarah

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 2월에 2박 숙박함
답변 제공: GM 님, 2020년 2월 26일
Thank you for making us - Suryagarh, Jaisalmer, your hotel of choice. We are pleased that you enjoyed your stay with us and are delighted that you appreciated our efforts towards excellence. We look forward to welcoming you back again, soon.

10/10 - 훌륭해요

Lucia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Exceptionally perfect in every way!
Exceptional in very way! This property is managed better than any property we have visited. Every detail from the table settings to outdoor furniture perfectly curated & maintained! Every staff Member is quietly confident and knows and does exactly what they are supposed to do member is quietly confident and knows and does exactly what they are supposed to do without letting us guests know that they are working in the background. We would go back to Suryagarh again any day
2020년 1월에 2박 숙박함
답변 제공: GM 님, 2020년 1월 24일
Thank you for making Suryagarh, Jaisalmer your hotel of choice. It is our endeavour to make each experience personalised and attention to individual detail is a Suryagarh hallmark. We are an experiential hotel, located in the heart of the Thar Desert and away from the city centre, yet within easy reach of it. As a hotel, we take great pride in our varied menu and high quality of services on offer and we are particularly proud of our courteous and helpful staff, across all sections of the Hotel. We do hope you will come back soon to stay with us longer and enjoy our unique and novel experiences we have curated for our guests

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Outstanding hotel
Superb haveli to stay in. Great heritage and amazing food. By far it has become my favorite hotel to stay in. Services were next level and food was just amazing
2019년 12월에 2박 숙박함
답변 제공: GM 님, 2020년 1월 17일
Thank you for making Suryagarh, Jaisalmer your hotel of choice. It is our endeavour to make each experience personalised and attention to individual detail is a Suryagarh hallmark. We are an experiential hotel, located in the heart of the Thar Desert and away from the city centre, yet within easy reach of it. As a hotel, we take great pride in our varied menu and high quality of services on offer and we are particularly proud of our courteous and helpful staff, across all sections of the Hotel. Thank you for this very encouraging review. We look forward to welcoming you back again, soon.

10/10 - 훌륭해요

Vamsi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Exceptional
Fabulous Hotel...Staff were exceptional.The range of food was amazing. The whole experience was first class. Personally we had a great time. Definitely would like to go back Highly recommended
2019년 11월에 2박 숙박함
답변 제공: GM 님, 2019년 12월 17일
At Suryagarh, we strive to make each experience personalised and attention to individual detail is a Suryagarh hallmark. We are particularly pleased to note that you appreciated all the little details and fine tuning that goes into ensuring our guests have a truly outstanding stay. We are particularly proud of our services and our staff and we are happy to note that you thought so too. We look forward to you visiting us again.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 11월에 2박 숙박함
답변 제공: GM 님, 2019년 12월 17일
We at Suryagarh were happy to welcome you and make your stay a memorable experience. Attention to detail and a high standard of service is a Suryagarh hallmark. We were pleased to note that you appreciated our efforts towards aspiring for excellence. We look forward to welcoming you back again soon.

6/10 - 괜찮아요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 11월에 2박 숙박함
답변 제공: GM 님, 2019년 12월 17일
We at Suryagarh, Jaisalmer, were happy to welcome you and make your stay a memorable experience. Attention to detail and a high standard of service is a Suryagarh hallmark. We were pleased to note that you appreciated our efforts towards aspiring for excellence. We look forward to welcoming you back again soon.

10/10 - 훌륭해요

Nitesh

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Refined Desert Getaway
Suryagarh was the first stop in our week long Rajasthan trip. We were blown away by its beauty! It was the small things that really stole the show, we’ll placed sit outs that encourage you to spend time outside of your room, the attentive but non intrusive staff, the numerous animals/ birds in the property - peacocks, white pigeons, house dogs (supposedly twins), donkeys, ducks! We had a relaxed evening, enjoying their complimentary folk show (singing & dancing) followed by a very romantic dinner at their Rajasthani restaurant - Legends of Marwar. Our room opened up to their tulsi aangan, where we could easily spend many hours looking up at the night sky. Breakfast in the courtyard with a lot of the birds & animals mentioned was very pleasant. This was accompanied by a local artisan playing the flute from a first floor window. Overall, very romantic and would definitely recommend to others looking for an experience similar to ours. Special kudos to Divya Tripathi, Gaurav from front office & Latif Khan from the restaurant for making our stay special.
2019년 10월에 1박 숙박함

10/10 - 훌륭해요

Rejina 님, Dallas , Texas

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent property - great to spend time by yourself in a rustic desert environment. Beautifully decorated hotel that makes you feel that you are back in time . Grand and beautiful!
2019년 9월에 3박 숙박함
답변 제공: GM 님, 2019년 10월 3일
Thank you for your words of support and praise. We at Suryagarh, Jaisalmer, were happy to welcome you and make your stay a memorable experience. Attention to detail and a high standard of service is a Suryagarh hallmark. We were pleased to note that you appreciated our efforts towards aspiring for excellence. We look forward to welcoming you back again soon.

10/10 - 훌륭해요

Kristi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 9월에 1박 숙박함
답변 제공: GM 님, 2019년 10월 3일
Thank you for making Suryagarh, Jaisalmer your hotel of choice. It is our endeavour to make each experience personalised and attention to individual detail is a Suryagarh hallmark. We take great pride in our varied menu and high quality of services on offer and we are particularly proud of our courteous and helpful staff, across all sections of the Hotel. We look forward to welcoming you back.

10/10 - 훌륭해요

vaibhav

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
An oasis in the Thar
Great hospitality. Good staff. Suggest you to spend at least 3 nights here
2019년 9월에 3박 숙박함
답변 제공: GM 님, 2019년 10월 3일
Thank you for making Suryagarh, Jaisalmer your hotel of choice. It is our endeavour to make each experience personalised and attention to individual detail is a Suryagarh hallmark. We take great pride in our varied menu and high quality of services on offer and we are particularly proud of our courteous and helpful staff, across all sections of the Hotel. We look forward to welcoming you back.

10/10 - 훌륭해요

gregory

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Le meilleur hôtel de Jaisalmer
Le Suryagarh est le meilleur hôtel de Jaisalmer. Nous avions hésité au départ car il est à 14 km de la ville mais, compte tenu de l'affluence touristique sur place et de la pression des sollicitations, être à l'écart est bien plus agréable. L'hôtel a été entièrement construit quelques années auparavant, imitant un fort / palais avec sa cour intérieure mais l'ensemble est fait avec goût et cela permet une grande qualité de confort. Le personnel est très professionnel et compétent, nous avons fait appel à eux pour nous organiser des visites et nous transporter à l'hôtel suivant, à Bikaner, avec un de leurs chauffeurs.
2019년 8월에 3박 숙박함
답변 제공: General Manager 님, 2019년 9월 10일
Thank you for your words of support and praise. We at Suryagarh, Jaisalmer, were happy to welcome you and make your stay a memorable experience. Attention to detail and a high standard of service is a Suryagarh hallmark. We were pleased to note that you appreciated our efforts towards aspiring for excellence. We look forward to welcoming you back again soon.

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I thought the property was amazing. But it was soooooo hot - it was unbearable. Also, we wanted to do archery but it was cancelled/not working.
2019년 7월에 3박 숙박함
답변 제공: GM 님, 2019년 9월 10일
Summer is hot and dry but the indoors are nice and cool on account of the air conditioning and in the evenings, the desert breezes. Archery during the summer months are discontinued on account of the above. We trust you had an enjoyable stay with us and partook of the other many and varied services and facilities on offer.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
砂漠の中に建てられたホテルはとても静かで雰囲気がありエントランスに入った瞬間から気に入ってました。滞在中はヨガに参加したり、ホテルが手配してくれた車で観光したり、またたくさんの動物を飼っているので朝晩共に可愛いお出迎えに癒されました。
2019년 4월에 2박 숙박함

10/10 - 훌륭해요

Laurent

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 2월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
TUTTO PERFETTO POSIZIONE PULIZIA SERVIZIO NULLA DA DIRE
2019년 3월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 2월에 1박 숙박함

10/10 - 훌륭해요

Charles

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
As good as a hotel as you find anywhere globally.
Absolutely top quality international hotel. Think Al-Maha or Taj. Service excellent and sincere.
2019년 2월에 3박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 12월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

2018년 12월에 2박 숙박함

10/10 - 훌륭해요

Rupinder Kaur

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Mesmerizing stay
Suryagarh is an amzing property. The hotel is too good and the staff is very courteous and will be eager to provide prompt help. The rooms are big and spacious and you feel like royalty while staying here. The food is amazing. The basic food is also freshly prepared and served so beautifully. The best part is that they provide you sweets in morning and evening and they are so tasty as they are freshly prepared everyday. The dining is on a higher side but the taste is really good and the cost is more for the presentation. And to add more stars to the experience, they have peacocks, doves, parrots and ducks roaming in the common area. It was a pleasure staying here.
2018년 11월에 3박 숙박함

10/10 - 훌륭해요

Rajat 님, Southbury, CT, USA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great hospitality, awesome exposure to local culture and cuisine. Perfect for kids/ family.
2018년 11월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 11월에 2박 숙박함

10/10 - 훌륭해요

Saurabh

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Super experience
Very good property
2018년 10월에 3박 숙박함

10/10 - 훌륭해요

Saikesh

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Awesome
It was one of the best hotel experience. My parents stayed over there and they had one of the best hotel experience in their life
2018년 10월에 1박 숙박함

10/10 - 훌륭해요

Jean-Yves

Luxe
Hotel luxueux. Vue un peu gâchée par le restaurant indien de l’hotel, moche et aubird de l’eau.
2018년 8월에 3박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lussuoso hotel a 14 km dalla città e 14 km dal deserto. Tutto perfetto tranne la colazione un po' troppo indian style
2018년 8월에 2박 숙박함

10/10 - 훌륭해요

attilio

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 8월에 1박 숙박함

10/10 - 훌륭해요

Nevita

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Splendid, stunning & surreal!
Absolutely stunning hotel with warm, kind staff and splendid, palatial surroundings. We were upgraded to a suite which made our stay even more special. Fabulous breakfasts and excellent dinner with cultural music and dance. Wish we could have stayed longer!
2018년 7월에 2박 숙박함

10/10 - 훌륭해요

Bala 님, USA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent hotel near edge of desert in Rajasthan.
Excellent hotel near desert edge in Rajasthan away from the bustling town of Jaisalmer. Built like a fortress in Rajasthan and Mogul style. Friendly staff. Excellent evening cultural program with genuine local dance and musical local rustic talent. Very comfortable rooms and excellent cuisine. Excellent housekeeping. Only negative difficult direct booking.
2018년 7월에 2박 숙박함

10/10 - 훌륭해요

K 님, UK

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Total escape
A true escape to the desert without roughing it in any capacity. Excellent food and beverage at reasonable rates - a magical atmosphere with local entertainment in the evening and a menagerie of animals in the morning to joIn you for breakfast. There is nothing the staff won’t do to help or source a product / experience for guests. An enormous property with space to relax in and outside of guest rooms. A state of the art air conditioned gym and well equipped games room. I would not consider staying anywhere else after viewing other properties in the area.
2018년 4월에 2박 숙박함