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베스트 웨스턴 플러스 캠루프스 호텔 여행 후기

2.5 out of 5
베스트 웨스턴 플러스 캠루프스 호텔
660 Columbia Street West, Kamloops, BC

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 585개 이용 후기 중 283개" "
평점 8 - 좋아요. 585개 이용 후기 중 218개" "
평점 6 - 괜찮아요. 585개 이용 후기 중 62개" "
평점 4 - 별로예요. 585개 이용 후기 중 11개" "
평점 2 - 너무 별로예요. 585개 이용 후기 중 11개" "

9.0/10

청결 상태

8.8/10

직원 및 서비스

9.0/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 6월에 1박 숙박함
답변 제공: tr 님, 2019년 6월 19일
We are sorry we did not meet your expectations. We will try harder!

10/10 - 훌륭해요

SANGHUN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

10/10 - 훌륭해요

Kailly

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The pool is salt water heated and perfect for kuds
2024년 3월에 2박 숙박함
답변 제공: Jen - General Manager 님, 2024년 3월 25일
Good day Kailly, thank you for your review. We are so glad that you enjoyed your stay with us, and your kids enjoyed our salt water pool and hot tub. We hope to see you again soon. Take care,

8/10 - 좋아요

Denise

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Liked pool and hot tub. Suite was perfect with 2 Queen size beds and fold out couch.
2024년 3월에 3박 숙박함
답변 제공: Jen - General Manager 님, 2024년 3월 18일
Good day Denise, thank you for your review. We are so glad you enjoyed your room and our salt water pool and hot tub. We hope to see you again soon.

10/10 - 훌륭해요

Nina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: Jen - General Manager 님, 2024년 3월 1일
Good day Nina, Thank you for your review. We are so glad you enjoyed your stay with us. We hope to see you again soon.

10/10 - 훌륭해요

Diane

2024년 2월에 2박 숙박함
답변 제공: Jen - General Manager 님, 2024년 3월 25일
Good day Diane, thank you for your review. We are so glad you enjoyed your stay with us. We hope to see you again soon. Take care,

6/10 - 괜찮아요

Savana

좋아요: 청결 상태, 직원 및 서비스
2024년 2월에 1박 숙박함
답변 제공: Jen - General Manager 님, 2024년 2월 20일
Good day Savana, I'm sorry you did not enjoy your stay with us. If you'd like to let what we could have done to make you stay more enjoyable I would greatly appreciate the feedback. I hope to hear from you soon.

8/10 - 좋아요

Amanda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Thank u we had a good time kids loved the pool
2024년 2월에 1박 숙박함
답변 제공: Jen - General Manager 님, 2024년 2월 15일
Good day Amanda, thank you for your review. We are so glad you and your family enjoyed our salt water pool. We hope to see you again soon.

10/10 - 훌륭해요

Jared

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Really good place to go if you have some kind of competition at the TRU facility. Plus the pool and free breakfast could be very useful for a big family or something. And the staff was super kind.
2024년 2월에 1박 숙박함
답변 제공: Jen - General Manager 님, 2024년 2월 8일
Good day Jared, thank you for your review. We are so glad you enjoyed your time with us. Families definitely enjoy our salt water pool, hot tub and hot buffet breakfast. We hope to see you agains soon.

6/10 - 괜찮아요

Lana

No restaurant, no real plus’s.
2024년 1월에 2박 숙박함
답변 제공: Jen - General Manager 님, 2024년 2월 8일
Good day Lana, thank you for your review and I'm sorry you did not enjoy your stay with us. Best Western Plus properties are not required to have a restaurant, but a complimentary hot buffet breakfast is required if a restaurant is not available on site. We are lucky to be in the area we are, as many eating establishments are within walking distance. From the Best Western website for clarification "Staying at a Best Western Plus guarantees you all the amenities of a Best Western, plus more. With on-site business centers, gym facilities, and guest laundry, we fulfill your business and relaxation needs simultaneously." We also have a salt water pool and hot tub that our guests love to spend time in. I hope that explains the difference between a Core and a Plus property.

8/10 - 좋아요

Satoshi

2024년 1월에 2박 숙박함
답변 제공: Jen - General Manager 님, 2024년 3월 25일
Good day Satoshi, thank you for your review. We are so glad you enjoyed your time with us. We hope to see you again soon. Take care,

10/10 - 훌륭해요

Wenonah

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: Jen - General Manager 님, 2024년 1월 22일
Good day Wenonah, thank you for your review. We are so glad you enjoyed your time with us. We hope to see you again soon.

2/10 - 너무 별로예요

Charlie

2024년 1월에 1박 숙박함
답변 제공: Jen - General Manager 님, 2024년 1월 8일
Good day Charlie, thank you for your review and I'm sorry that you did not enjoy your stay with us. I do not have any notes from your stay about any issues. If you could please give me more information about your review I would greatly appreciate it. Thank you.

10/10 - 훌륭해요

Kelly

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The people working here were so pleasant and friendly, everything was super clean, pool amazing, great free breakfast. Loved it will be back
2023년 12월에 1박 숙박함
답변 제공: Jen - General Manager 님, 2024년 1월 2일
Good day Kelly, thank you for your review. We are so glad you enjoyed your stay with us. We look forward to seeing you again soon.

10/10 - 훌륭해요

Jihoon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staffs here were kind. The room and the pool were very clean!
2023년 12월에 1박 숙박함
답변 제공: Jen - General Manager 님, 2024년 1월 2일
Good day Jihoon, thank you for your review. I am so glad you enjoyed your time with us. We hope to see you again soon.

8/10 - 좋아요

Cristie

2023년 11월에 1박 숙박함
답변 제공: Jen - General Manager 님, 2024년 1월 2일
Good day Cristie, thank you for staying with us, and your review. We hope to see you again soon.

10/10 - 훌륭해요

Rick

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great like last time.
2023년 11월에 1박 숙박함
답변 제공: Jen - General Manager 님, 2023년 11월 6일
Good day Rick, thank you for your review. I am so glad you enjoyed your stay with us. We hope to see you again soon.

10/10 - 훌륭해요

Raylene

2023년 11월에 1박 숙박함
답변 제공: Jen - General Manager 님, 2023년 11월 6일
Good day Raylene, thank you for your review. I am so glad you enjoyed your time with us. We hope to see you again soon.

10/10 - 훌륭해요

Jesse

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I would have liked my room to be fresher.The toom was vary hot and humid with a offputting smell,after venting the space over the night the smell was gone
2023년 10월에 1박 숙박함
답변 제공: Jen - General Manager 님, 2023년 11월 1일
Good day Jesse, thank you for your review. I'm sorry you found the room humid and stuffy. I have passed over your comments to our head housekeeper to look into. We hope to see you again soon.

10/10 - 훌륭해요

Miranda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I love this hotel! It was my first time staying here, and I would book here again in the future. The hotel staff were accommodating and friendly. Our room was super comfortable - the bed's mattresses were so nice and soft! Our room was very clean. We really enjoyed the salt water pool and the jets in the hot tub.
2023년 10월에 3박 숙박함
답변 제공: Jen - General Manager 님, 2023년 10월 30일
Good day Miranda, Thank you for your review. I am so glad you enjoyed your time with us. We hope to see you again soon.

6/10 - 괜찮아요

Breanna

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Food wasn’t great this time around unfortunately but always great service!
2023년 10월에 2박 숙박함
답변 제공: Jen - General Manager 님, 2023년 10월 17일
Good day Breanna, thank you for your review. I'm sorry you did not enjoy our breakfast with this stay. We do have a rotating menu for our hot options. We hope to see you again soon.

10/10 - 훌륭해요

Marzio

출장 여행
Large room and very clean. There was a loud buzz in the room that was intermittent through the night. Seemed to be an electrical issue.
2023년 10월에 1박 숙박함
답변 제공: Jen - General Manager 님, 2023년 10월 23일
Good day Marzio, thank you for your review. Our team has looked into your comments, and it seems the fridge in the TV stand was vibrating against the inside of the stand. Our maintenance team has moved it back to the middle and the noise stopped. Thank you for letting us know.

10/10 - 훌륭해요

Gayle

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great all around stay!
2023년 10월에 1박 숙박함
답변 제공: Jen - General Manager 님, 2023년 10월 17일
Good day Gayle, thank you for the 5. I am so glad you enjoyed your stay with us. We hope to see you again soon.

10/10 - 훌륭해요

Herbert

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Rooms were clean breakfast was awesome if the kids are happy that's all that matters and they loved it all
2023년 10월에 2박 숙박함
답변 제공: Jen - General Manager 님, 2023년 10월 17일
Good day Herbert, thank you for your review. I am so glad you and your family enjoyed your time with us. I hope the kids got a chance to enjoy our salt water pool. We hope to see you again soon.

8/10 - 좋아요

Sarah

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Thé breakfast was awful. The food was tasteless and had the consistency of cardboard. The coffee tasted burnt. I threw my food away and went to Starbucks.
2023년 8월에 1박 숙박함
답변 제공: Jen - General Manager 님, 2023년 10월 17일
Good day Sarah, thank you for your review. I am sorry you did not enjoy our breakfast. We do our best to have a wide variety of options to accommodate as many people as possible, for example; gluten free and vegetarian options. For our coffee we have the options of espresso varieties in the lobby, with dark and medium roasts in the breakfast room. Thank you again for your review.

10/10 - 훌륭해요

Adelina

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Short but Sweet stay
Was a wonderful stay even though it was only one night. Very clean and the room smelled refreshed. Breakfast options were very satisfying. Only down fall was too many kids running up and down hallway all hours of the night and was not impressed when someone brought there dog into the breakfast area while I was eating. Otherwise staff was friendly and helpful, also enjoyed the lobby decorated for Halloween a nice touch!
2023년 10월에 1박 숙박함
답변 제공: Jen - General Manager 님, 2023년 10월 12일
Good day Adelina, thank you for your review. I am so glad you enjoyed your time with us. I am sorry a dog came into the breakfast room. We only allow service animals in our breakfast room, so thank you for letting me know so that I can look into it. We hope to see you again soon.

10/10 - 훌륭해요

Cynthia

2023년 10월에 1박 숙박함
답변 제공: Jen - General Manager 님, 2023년 10월 12일
Good day Cynthia, thank you for your review. We are so glad that you enjoyed your time with us.

10/10 - 훌륭해요

Bruce

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel was clean, friendly staff and Breakfastroom had large variety of items to choose from.
2023년 10월에 1박 숙박함
답변 제공: Jen - General Manager 님, 2023년 10월 11일
Good day Bruce, thank you for your review. I am so glad that you enjoyed your stay with us. We hope to see you again soon.

10/10 - 훌륭해요

Ashley

연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The only issue i had is we had a conjoining room and that the ppl beside us were ridiculously loud
2023년 10월에 3박 숙박함
답변 제공: Jen - General Manager 님, 2023년 10월 10일
Good day Ashley, thank you for your review. I am sorry that the guests beside you were noisy.

10/10 - 훌륭해요

John

2023년 9월에 4박 숙박함
답변 제공: Jen - General Manager 님, 2023년 10월 17일
Good day John, thank you for the 5. We are so glad you enjoyed your time with us.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The request for allergy free room was honored and very appreciated.
2023년 9월에 1박 숙박함
답변 제공: Jen - General Manager 님, 2023년 10월 10일
Good day, thank you for your review. I am so glad our team was able to accommodate your allergen free room. We hope you are able to stay with us again soon.

8/10 - 좋아요

Leanne

2023년 9월에 1박 숙박함
답변 제공: Jen - General Manager 님, 2023년 10월 10일
Good day Leanne, thank you for your review. We are so glad you enjoyed your time with us.

8/10 - 좋아요

Kathleen

연인과의 여행
좋아요: 청결 상태
We waited for 10 mins to check in as there was no one at the front desk. The shower dropped all night, bathroom sink drained slow, alarm clock went off at 6am, noisy in the hall after midnight, breakfast shouldn’t be called buffet it’s mora like a continental.
2023년 9월에 1박 숙박함
답변 제공: Jen - General Manager 님, 2023년 9월 5일
Good day Kathleen, thank you for your review. I'm sorry that our FD agent wasn't at the desk when you arrived to check in. She had went to help another guest in our storage room, and was gone for 4 minutes. We strive for superior customer care, and our FD agents do everything they can to assist guests as needed. I am glad you enjoyed the rest of your stay with us.

10/10 - 훌륭해요

JINGQI

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very good!
2023년 8월에 1박 숙박함
답변 제공: Jen - General Manager 님, 2023년 8월 23일
Good day Jingqi, thank you for your review. We are so glad you enjoyed your time with us. We hope to see you again soon.

10/10 - 훌륭해요

Simon

2023년 8월에 1박 숙박함
답변 제공: Jen - General Manager 님, 2023년 10월 10일
Thank you for your review. I am so glad that you enjoyed your time with us.

10/10 - 훌륭해요

Janet

2023년 8월에 1박 숙박함
답변 제공: Jen - General Manager 님, 2023년 8월 17일
Good day Janet, thank you for the 10! We are so glad you enjoyed your time with us. We hope to see you again soon.

10/10 - 훌륭해요

Rizqa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a comfortable stop over on the long road.
2023년 8월에 1박 숙박함
답변 제공: Jen - General Manager 님, 2023년 8월 14일
Good day Rizqa,. thank you for your review. I am glad you enjoyed your time with us.

10/10 - 훌륭해요

Andrew

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Clean ans friendly
2023년 8월에 1박 숙박함
답변 제공: Jen - General Manager 님, 2023년 8월 10일
Good day Andrew, thank you for your review. I am so glad you enjoyed your time with us. We hope to see you again soon.

10/10 - 훌륭해요

Kara

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Quick stay. Kids loved the pool, beds, pillows were comfy and great shower. Glad they can accommodate larger families.
2023년 7월에 1박 숙박함
답변 제공: Jen - General Manager 님, 2023년 8월 1일
Good day Kara, Thank you for your review. I am so glad that you and your family enjoyed your time with us. We hope to see you again soon.

10/10 - 훌륭해요

Trevor

2023년 7월에 1박 숙박함
답변 제공: Jen - General Manager 님, 2023년 8월 1일
Good day Trevor,We are so glad you enjoyed your time with us. Thank you for the 10.

8/10 - 좋아요

Alexandre

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clients really loud during the night
2023년 7월에 1박 숙박함
답변 제공: Jen - General Manager 님, 2023년 7월 31일
Good day Alexandre, thank you for your review and I'm sorry other guests were loud during your stay. Our Front Desk team is always there to help when needed, so please let them know when you need assistance. We look forward to seeing you again.

8/10 - 좋아요

erin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great for families
2 night stay in Kamloops. Great room size with plenty of space for the family. Full breakfast in the morning with many options including gluten free. Located close to many restaurants and only a five minute drive to downtown. The only thing we would have liked to have was a bit of an outdoor space to sit in the evenings. Other than that it was great.
2023년 7월에 2박 숙박함
답변 제공: Jen - General Manager 님, 2023년 7월 25일
Good day Erin, thank you for your review. We are so glad you enjoyed your time with us. We hope to see you again soon.

10/10 - 훌륭해요

Scott

2023년 7월에 1박 숙박함
답변 제공: Jen - General Manager 님, 2023년 8월 10일
Good day Scott, thank you for the 5. I'm glad you enjoyed your time with us.

8/10 - 좋아요

Lindley

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
When I was making the reservation, I was excited to see that I could pay at the hotel, not just through the website. However, I was disappointed that I couldn’t use our BW gift cards to pay.
2023년 7월에 1박 숙박함
답변 제공: Jen - General Manager 님, 2023년 7월 19일
Dear Lindley Nelson,Thank you for your review. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you for your comment, and I'm sorry you were not able to use your gift card.We hope to see you again soon.

8/10 - 좋아요

Jonathan 님, Edmonton

아이를 동반한 가족 여행, 반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The gym and pool were good. The breakfast was decent in the morning, it was all we needed to get back on the road. The price was too high for sure, over $300 for one night.
2023년 7월에 1박 숙박함
답변 제공: Jen - General Manager 님, 2023년 7월 4일
Good day Jonathan, thank you for your review. We're glad you enjoyed your stay with us. We hope to see you again soon.

6/10 - 괜찮아요

Gaurav

2023년 6월에 1박 숙박함
답변 제공: Jen - General Manager 님, 2023년 7월 3일
Good day Gaurav,Thank you for your review. I am sorry you did not enjoy your time with us. If there is something you would like to let me know about please get in touch with me.

6/10 - 괜찮아요

Jan

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Elevator not working. Very comfortable bed.
2023년 6월에 1박 숙박함
답변 제공: Jen - General Manager 님, 2023년 6월 27일
Good day Jan, thank you for your review. I am sorry the elevator was out during your stay. I can understand how frustrating that must have been for you, as we were just as frustrated. I have asked our service company to do another inspection to ensure this doesn't happen again. Thank you for staying with us.

10/10 - 훌륭해요

Karen

2023년 6월에 1박 숙박함
답변 제공: Michelle 님, 2023년 6월 20일
Thank you for staying with us! We are so happy you enjoyed your time in Kamloops. Have a wonderful day, and hope to see you back soon:)

10/10 - 훌륭해요

Shane

2023년 6월에 5박 숙박함
답변 제공: Jen - General Manager 님, 2023년 7월 3일
Good day Shane, Thank you for the 5. We are so glad you enjoyed your time with us!

10/10 - 훌륭해요

Darlene

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Would definitely stay again. Great location to use ride while Memorial Cup was on, Front desk staff Dilly and Julia were exceptional.
2023년 5월에 5박 숙박함
답변 제공: Jen - General Manager 님, 2023년 6월 6일
Good day Darlene, Thank you for your 2nd review. We are so glad you enjoyed your time with us. Take care.