조감도

생추어리 라로통가 - 온 더 비치 - 어른 전용 여행 후기

4 out of 5

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 375개 이용 후기 중 103개" "
평점 8 - 좋아요. 375개 이용 후기 중 160개" "
평점 6 - 괜찮아요. 375개 이용 후기 중 69개" "
평점 4 - 별로예요. 375개 이용 후기 중 34개" "
평점 2 - 너무 별로예요. 375개 이용 후기 중 9개" "

7.8/10

청결 상태

7.8/10

직원 및 서비스

8.2/10

편의 시설/서비스

7.4/10

숙박 시설 상태 및 시설

7.4/10

친환경

이용 후기

10/10 - 훌륭해요

Theresa

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Absolutely loved our stay at The Sanctuary. We were a bit worried as we’d seen some bad reviews for this place but it must have had an overhaul because it was great. Staff were so friendly and helpful. Our room was lovely with everything working and everything we needed. It was nice and quiet and private. The private beach is great for snorkelling. They have so many activities happening and kayaks/snorkelling gear to use. The pool was awesome especially the swim up bar. Cocktails were yummy. Food was so good with large portions. Anything we needed the staff were happy to help. We will definitely be back if we visit Rarotonga again! Thanks for the lovely stay.
2024년 4월에 7박 숙박함

10/10 - 훌륭해요

Kenneth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Loved the look and feel of the resort, great staff and amazing beach
답변 제공: Sanctuary 님, 2024년 4월 18일
Kia Orana Kenneth,Thank you for your kind 5-star review. We are so pleased to hear you an amazing stay and we look forward to welcoming you back soon. Thank you again for choosing to stay with us. Warm regards,Haimona Browne Resort Manager

10/10 - 훌륭해요

Kenneth

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved the location, the pleasant and helpful staff and the great Polynesian feel of the property
2024년 4월에 4박 숙박함
답변 제공: Sanctuary 님, 2024년 4월 18일
Kia Orana Kenneth, Thank you for your lovely review and feedback. It was a pleasure having you as our guest and we look forward to welcoming you back soon. Warm regards,Haimona Browne Resort Manager

8/10 - 좋아요

Heidi

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Lovely snorkeling but desk staff was not very helpful with information about the island.
2024년 4월에 3박 숙박함
답변 제공: Sanctuary 님, 2024년 4월 17일
Kia Orana Heidi, Thank you for your kind review.We are thrilled to hear you had a great stay and you enjoyed the snorkeling and the warm hospitality from our staff. Thank you again for choosing to stay with us.Kind Regards,Haimona Browne Resort Manager

6/10 - 괜찮아요

Jerry 님, Honolulu

2024년 1월에 5박 숙박함
답변 제공: Sanctuary 님, 2024년 4월 3일
Kia Orana,Thank you for taking the time to post a rating of your recent say. Kind Regards,Haimona Browne

8/10 - 좋아요

John

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean and convenient
2024년 3월에 3박 숙박함
답변 제공: The Rarotongan 님, 2024년 3월 8일
Kia Orana and thank you for your 4 star review.We are pleased to hear you found the resort clean and convenient.Thank you again for choosing to stay with us and we look forward welcoming you back soon. Kind Regards,Haimona Browne Resort Manager

6/10 - 괜찮아요

Leanne

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
The “adults-only” hotel and pool are nestled so intimately within the larger family friendly grounds that you can’t tell it’s separate.
2024년 2월에 4박 숙박함
답변 제공: The Rarotongan 님, 2024년 3월 8일
Kia Orana Leanne and thank you for your rating and feedback. Thank you for choosing to stay with us.Kind Regards,Haimona BrowneResort Manager

10/10 - 훌륭해요

Te Uranga

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wonderful stay.
2024년 1월에 3박 숙박함
답변 제공: Sanctuary 님, 2024년 3월 8일
Kia Orana Te Uranga,Thank you for your kind review and we are pleased to hear you had a wonderful stay. Thank you again for choosing to stay with us.Kind Regards,Haimona Browne Resort Manager

10/10 - 훌륭해요

Martin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Only stayed for 3 days but its a lovely spot to be at, right on the beach. Will definitely stay again
2023년 12월에 3박 숙박함

6/10 - 괜찮아요

Devika

연인과의 여행
별로예요: 숙박 시설 상태 및 시설
Good room view of the beach
2023년 12월에 4박 숙박함

10/10 - 훌륭해요

peter 님, Auckland

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 6박 숙박함
답변 제공: Sanctuary 님, 2023년 12월 16일
Kia Orana Peter,Thank you for your kind 5-star rating - very much appreciated. We are very pleased that you enjoyed your stay with us.Thank you again for choosing to stay with us.Kind Regards,Haimona Browne Resort Manager

8/10 - 좋아요

Judith

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Sanctuary 님, 2023년 10월 17일
Kia Orana,Thank you for your 4-star review - very much appreciated, Kind Regards,Haimona Browne Resort Manager

10/10 - 훌륭해요

Tonia

2023년 10월에 1박 숙박함
답변 제공: Sanctuary 님, 2023년 11월 10일
Kia Orana Tonia,Thank you for your kind 5-star rating - much appreciated.Kind Regards,Haimona BrowneResort Manager

4/10 - 별로예요

Laura

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Not worth the money
This hotel is tired, old and in need of an upgrade. The service is poor... i waited 3 hours for food one day and 1 hour for fresh towels. There are so many other beautiful hotrls on the island that you would think the raratongan woould step up... it doesnt. Friends of mine arrived to a dirty room that they then had to wait another r hours before checking in. Ultimately, id never stay here again.
2023년 9월에 8박 숙박함
답변 제공: Sanctuary 님, 2023년 10월 17일
Kia Orana Laura,Thank you for your review. I am obviously very disappointed you did not enjoy your stay and you experienced some service shortfalls during your stay. Our Guest Services Manager or myself would have been more than happy to meet with you during your stay to address your concerns with the intention to turn things around and enable to fully enjoy your stay experience with us. Kind Regards,Haimona Browne Resort Manager

8/10 - 좋아요

Jens

좋아요: 청결 상태, 직원 및 서비스
2023년 9월에 1박 숙박함
답변 제공: Sanctuary 님, 2023년 9월 23일
Kia Orana and thank you for your 4-star rating. Very much appreciated. Kind Regards,Haimona Browne Resort Manager

8/10 - 좋아요

Jemima

2023년 8월에 9박 숙박함
답변 제공: Sanctuary 님, 2023년 9월 30일
Kia Orana,Thank you for taking the time to post a rating of your recent stay with us - much appreciated. Kind Regards,Haimona Browne Resort Manager

10/10 - 훌륭해요

Alison

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful view and range of activities to do at the resort
답변 제공: Sanctuary 님, 2023년 9월 7일
Kia Orana,Thank you for your kind review.I am pleased to hear you enjoyed your stay with us and we look forward to welcoming you back soon. Thank you again for choosing to stay with us.Kind Regards,Haimona Browne Resort Manager

8/10 - 좋아요

Lance

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Lovely setting right on the edge of the lagoon reserve - perfect for snorkeling and swimming. Bar / Reception staff were great and made for a very relaxing holiday.
2023년 8월에 13박 숙박함
답변 제공: Sanctuary 님, 2023년 8월 21일
Kia Orana,Thank you for your kind review. I am pleased to hear you had a lovely stay and you enjoyed the beachfront location and the warm hospitality from our team. Thank you again for choosing to stay with us. Kind Regards,Haimona Browne Resort Manager

10/10 - 훌륭해요

Mark

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 5박 숙박함
답변 제공: Sanctuary Rarotonga 님, 2023년 7월 22일
Kia Orana Mark,Thank you for your kind 5 star rating - very much appreciated. Thank you again for choosing to stay with us. Kind Regards,Haimona Browne Resort Manager

4/10 - 별로예요

Lord Delfin

연인과의 여행, 가족 여행
별로예요: 직원 및 서비스
Excellent marine reserve for snorkelling and swimming! The let down was the reception staff - from poor check-in process and communication was downright rude. When we dropped off our bags for early check-in we were told to just leave behind the bar at Sanctuary and didn't get any tags. On proper check-in they only asked for my passport despite having 2 separate rooms but later on during our stay one of the staff noticed the other guests in the gift shop and interrogated us about the number of guests. She later demanded that we come back with the other passports. We realised the receptionist didn’t put our card on file so we had to pay directly with our credit card every time we purchased from the restaurant or bar; so again had to go back to sort this out with the reception staff. Finally, when we asked for the reception staff to lend us towels for our snorkelling trip they wouldn’t accommodate us at all and when one of our guests was feeling cold, I asked for a blanket as there were none in the cupboards - again the receptionist was not cooperative until I begged / pleaded and she finally sent someone to our room to provide the blanket. Reception staff need to be re-trained and customer service needs to improve!
2023년 7월에 2박 숙박함
답변 제공: Sanctuary Rarotonga 님, 2023년 7월 24일
Kia Orana,Thank you for your review and feedback. I am pleased to hear you enjoyed the beachfront location and the amazing snorkeling directly in front of the resort. I am however disappointed to with the service you received from our reception staff. I will personally be investigating and addressing these concerns with the manager responsible for this area as well as the staff in question. Thank you again for choosing to stay with us. Kind Regards,Haimona Browne Resort Manager

10/10 - 훌륭해요

Monique

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Simply incredible stay! The location is amazing, staff super friendly and accomodating, everything was just incredible!
2023년 6월에 4박 숙박함
답변 제공: Sanctuary Rarotonga 님, 2023년 7월 5일
Kia Orana Monique,Thank you for your kind review.We are thrilled to hear you had an amazing stay. Thank you again for choosing to stay with us and we look forward to welcoming you back soon. Kind Regards,Haimona Browne Resort Manager

8/10 - 좋아요

Patricia A

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Lovely snorkeling out front. Hallways were wet, slipery and had loose tiles. Lots of trip hazards. Long lines to order food.
2023년 6월에 2박 숙박함
답변 제공: Sanctuary Rarotonga 님, 2023년 6월 28일
Kia Orana Patricia,Thank you for your review. I am pleased to hear you enjoyed the amazing snorkeling directly in front of the resort. I am surprised with your comment about long lines to order food as table service is offered at the resort. Thank you again for choosing to stay with us. Kind Regards,Haimona Browne Resort Manager

10/10 - 훌륭해요

HIROKI

2023년 5월에 3박 숙박함
답변 제공: Sanctuary Rarotonga 님, 2023년 5월 24일
Kia Orana,Thank you for your kind rating. Very much appreciated. Kind Regards,Haimona Browne Resort Manager

8/10 - 좋아요

Jasmine

2023년 5월에 10박 숙박함
답변 제공: Sanctuary Rarotonga 님, 2023년 6월 10일
Kia Orana,Thank you for your 4-star rating - much appreciated. Kind Regards,Haimona Browne Resort Manager

2/10 - 너무 별로예요

Julianne

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
We have visited this property 6 times. This time was the worst time ever. The rooms were not cleaned properly. They ran out of soap and shampoo. No clean cups or glasses done daily. Rubbish bins only cleaned every other day. Before dinner was brought to you, but now you have to go fetch your own meal from the kitchen. So service was actually non existent. Very sad because we always came back here but going forward we will not be returning.
2023년 4월에 7박 숙박함
답변 제공: Sanctuary Rarotonga 님, 2023년 5월 9일
Kia Orana Julianne, Thank you for taking the time to post and review and provide some constructive feedback of your recent stay with us. Firstly I am very disappointed to hear you experienced some service shortfalls during your stay. I have addressed your housekeeping concerns with the manager responsible for this area. She has assured me that our order for soap and bathroom amenities have finally arrived. These are shipped from overseas. We offer table service at Sanctuary however we use a buzzer system at our sister resort, The Rarotongan. I would have been more than happy to addresses your concerns whilst you were in-house. Kind Regards,Haimona BrowneResort Manager

8/10 - 좋아요

J J

2023년 4월에 1박 숙박함
답변 제공: Sanctuary Rarotonga 님, 2023년 5월 1일
Kia Orana,Thank you for taking the time to post a rating of your recent stay with us. Much appreciated. Kind Regards,Haimona Browne Resort Manager

8/10 - 좋아요

Bruce

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Well groomed and cared for, service was a little slow
2023년 4월에 5박 숙박함
답변 제공: Sanctuary Rarotonga 님, 2023년 4월 28일
Kia Orana,Thank you for taking the time to post a review of your recent stay with us - very much appreciated. Kind Regards,Haimona Browne Resort Manager

10/10 - 훌륭해요

Martin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely place. Amazing views
2023년 4월에 5박 숙박함
답변 제공: Sanctuary Rarotonga 님, 2023년 4월 17일
Kia Orana,Thank you for your kind review.We are thrilled to hear you had a great stay.Thank you again for being wonderful guests and we look forward to welcoming you back soon. Kind Regards,Haimona Browne Resort Manager

10/10 - 훌륭해요

Olga

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room is clean and the bed is comfy. The view from the room is breathtaking
2023년 3월에 6박 숙박함
답변 제공: Sanctuary Rarotonga 님, 2023년 3월 27일
Kia Orana,Thank you for your kind review. I am pleased to hear you had a lovely stay and you enjoyed your suite as well as the breathtaking views from your balcony. Thank you again for choosing to stay with us and we look forward to welcoming you back soon. Kind Regards,Haimona Browne Resort Manager

8/10 - 좋아요

Julie

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Happy hour only had one staff member for both bar and poolside bar. Pool got a bit murky.
2023년 2월에 8박 숙박함
답변 제공: KerryM 님, 2023년 3월 8일
Kia Orana Julie,Thank you for choosing to stay with us and for taking the time to write a review. On your comments about bar staffing levels, we have brought this to the attention of our F&B. We look forward to welcoming you back to our beautiful stretch of paradise in the future.Warm RegardsKerry Morton Resort Manager

8/10 - 좋아요

Jennifer Mary

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fantastic location but food very average.
2023년 2월에 15박 숙박함
답변 제공: KerryM 님, 2023년 3월 7일
Kia Orana Jennifer,Thank you for choosing to stay with us and for taking the time to write a review. Our location is definitely one of the things we are very proud of about our resort. We are so lucky to be situated right on the lagoon and it allows our guests to be just a few steps away from stunning snorkeling, Sup & kayaks activities for all to enjoy. On your comments about food and services, we have brought this to the attention of our F&B team. Warm RegardsKerry Morton Resort Manager

10/10 - 훌륭해요

Steven

2023년 2월에 4박 숙박함
답변 제공: KerryM 님, 2023년 3월 7일
Kia Orana Steven, We are incredibly grateful that you took the time out to leave us a 5* review! We take pride in knowing our customers are happy with their experience and we really appreciate it! Looking forward to seeing you again soon.Warm RegardsKerry Morton Resort Manager

10/10 - 훌륭해요

Trevor

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Beautiful stay we will go again.
2023년 1월에 9박 숙박함
답변 제공: Sanctuary Rarotonga 님, 2023년 2월 9일
Kia Orana,Thank you for your kind review. We are thrilled you had an enjoyable stay. Thank you for choosing to stay with us and we look forward to welcoming you back soon.

6/10 - 괜찮아요

Jack

좋아요: 편의 시설/서비스
별로예요: 직원 및 서비스
Stunning location and great for snorkeling. Food and cocktails are average but sold at premium prices. Go elsewhere if you are looking for a good cocktail.
답변 제공: KerryM 님, 2023년 2월 5일
Kia Orana Jack,Thank you for choosing to stay with us and for taking the time to write a review. The resort is located right on Aroa Marine Sanctuary, where you can snorkel with the abundant tropical fish and occasional turtles and eagle rays as well as stunning sunsets. All our guests can explore the marine sanctuary with complimentary kayaks, paddle boards, snorkels & masks, etc.We strive to provide our guests with fantastic holidays and great memories at a fair and reasonable price. The isolation of the Cook Islands makes the costs of almost all goods and services considerably higher than in large, metropolitan countries. However, we can assure you that the prices for all goods and services at our resort are competitive with similar establishments on the island. Prices in the Cook Islands are more like Australia and New Zealand than Bali or Thailand, and cheaper than Fiji. We look forward to welcoming you back to our beautiful stretch of paradise in the future.Warm RegardsKerry Morton Resort Manager

10/10 - 훌륭해요

Josiah

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff were fantastic and the location is beautiful. Lots to do around the resort. The dining was amazing! My wife has strict dietary requirements and the chef went above and beyond to cater for her.
2022년 11월에 6박 숙박함
답변 제공: Sanctuary Rarotonga 님, 2022년 12월 1일
Kia Orana,Thank you for your five star review.We are pleased to hear you had an amazing stay and our chefs looked after your dietary requirements.Thank you for again for choosing to stay with us. Kind Regards,Haimona Browne Resort Manager

6/10 - 괜찮아요

Matthew

2022년 11월에 1박 숙박함
답변 제공: Sanctuary Rarotonga 님, 2023년 3월 16일
Thank you for your review rating

8/10 - 좋아요

Mike

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
답변 제공: Sanctuary Rarotonga 님, 2023년 3월 16일
Thank you for your 4 star rating

6/10 - 괜찮아요

Claire

가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
We gave thorough feedback. The resort was slightly run down. The menu was limited and was not value for money. The serving staff were lovely but reception was unhelpful.
2022년 10월에 7박 숙박함
답변 제공: The Rarotongan 님, 2022년 10월 28일
Kia Orana,Thank you for your review and your constructive feedback. I am disappointed you experienced some shortfalls during your stay. I will personally be reviewing the areas of concern and will work with my managers to how best address these. Kind Regards,Haimona Browne Resort Manager

8/10 - 좋아요

Ann

2022년 10월에 1박 숙박함
답변 제공: Sanctuary Rarotonga 님, 2022년 10월 25일
Kia Orana,Thank you for your review. We trust you had an enjoyable stay. Thank you for choosing to stay with us. Kind Regards,Haimona Browne Resort Manager

10/10 - 훌륭해요

Harriet

2022년 10월에 1박 숙박함
답변 제공: Sanctuary Rarotonga 님, 2023년 3월 16일
Thank you for your 5 star rating

8/10 - 좋아요

Kelly 님, Auckland

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 9월에 7박 숙박함
답변 제공: Sanctuary Rarotonga 님, 2023년 3월 16일
Thank you for your 4 star rating

4/10 - 별로예요

Mike

연인과의 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Understand the hotel had issues in a storm but this place is old and really tied
2022년 8월에 4박 숙박함
답변 제공: Sanctuary Rarotonga 님, 2022년 9월 8일
Kia Orana,Thank you for review. Yes we were hit by king tides and sea surge which damaged our beach and access to our adjacent resort. Our beach is back to normal now and guests have been enjoying it along with the great weather. Kind Regards,Haimona Browne Resort Manager

8/10 - 좋아요

Donald

2022년 7월에 4박 숙박함
답변 제공: Sanctuary Rarotonga 님, 2022년 7월 28일
Kia Orana Donald, Thank you for your 8 out of 10 rating. We trust you had a lovely stay and thank you again for choosing to stay with us. Kind Regards, Haimona Browne Resort Manager

10/10 - 훌륭해요

tanya

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We've always enjoy the Rarotongan and Sanctuary and have been coming here for 20 years. It's just casual enough to suit our natures, not posh, not luxurious... but comfortable xox
2022년 7월에 12박 숙박함
답변 제공: Sanctuary Rarotonga 님, 2022년 7월 28일
Kia Orana Tanya, Thank you for your kind review. We are thrilled that you enjoyed your stay with us and we look forward to welcoming you back soon. Kind Regards, Haimona Browne Resort Manager

6/10 - 괜찮아요

T Ryan

좋아요: 청결 상태, 객실의 편안함
별로예요: 직원 및 서비스
Service a def let down
This adults only hotel is part of the Rarotongan and uses the same kitchen. Sometimes the bar by the pool was closed and had to go stand in line at the oother pool bar for about 15 mins. Check in staff were downright rude. Arrived at 2pm was bluntly told check in is at 3pm , I was basically given the option of waiting in the lobby , was not told I could go to pool or if there were facilities to change into my swim trunks just.check in was 3pm. When I did check in was not even told how to get to the Sanctuary part of the hotel. Was a complete joke. Needed a taxi for the night but knew front desk would be unhelpful. I even called on the day before to arrange a airport pickup but nobody picked up for the three times I called. The lagoon is great and can be accessed by public beach.
2022년 6월에 1박 숙박함
답변 제공: Sanctuary Rarotonga 님, 2022년 6월 17일
Kia Orana, Thank you for your review. I am disappointed that you experienced some service shortfalls during your stay. We take all our guest feedback seriously and I will be addressing your concerns with the manager responsible for this area. I would have also welcomed the opportunity to meet with you personally to hear and address your concerns whilst you were here. Kind Regards, Haimona Browne Resort Manager

8/10 - 좋아요

Allan

단체 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Good stay
Was good room was clean tidy , air con was awesome alittle tlc needed on grounds etc staff were great
2022년 4월에 8박 숙박함
답변 제공: Sanctuary Rarotonga 님, 2022년 6월 10일
Kia Orana Allan, Thank you for your review. I am pleased you had a pleasant stay with us and you found your room and the service from our staff to our liking. Thank you again for choosing to stay with us. Kind Regards, Haimona Browne Resort Manager

8/10 - 좋아요

Gael

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff made the stay extremely enjoyable. Was adults only which was brilliant. Had everything you needed there.
2022년 5월에 7박 숙박함
답변 제공: Bob 님, 2022년 6월 12일
thank you for your review, it is very pleasing to hear that you had a great stay and the staff were friendly and obliging, which we will pass this on to them. we would certainly love to welcome you again should your travels bring you this way.

8/10 - 좋아요

Josh

연인과의 여행
좋아요: 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Location was good. Staff was terrible.
2022년 5월에 8박 숙박함
답변 제공: Sanctuary Rarotonga 님, 2022년 6월 10일
Kia Orana Josh, Thank you for your taking the time to post a review of your recent stay with us. I am pleased to hear that you enjoyed the beachfront location of the resort. The resort enjoys a prime location directly on Aroa Lagoonarium Marine Sanctuary with beautiful white sand beaches, the island’s best all tide snorkeling with abundant tropical fish and occasional turtles and eagle rays as well as stunning sunsets. Guests can explore the marine sanctuary with complimentary kayaks, paddle boards, snorkels & masks, etc. I am little taken back by your comment about our staff. We generally receive great feedback from our guests in regards to the warm hospitality from our staff. Thank you for choosing to stay with us. Kind Regards, Haimona Browne Resort Manager

10/10 - 훌륭해요

Kim and Colin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Absolutely gorgeous accomodation with fabulous beach views. Stunning beach to swim. Super friendly staff willing to help and dive great service. We loved it all. Best holiday.
2022년 5월에 6박 숙박함
답변 제공: Sanctuary Rarotonga 님, 2022년 6월 10일
Kia Orana Kim and Colin, Thank your for your kind review. We are thrilled you had the best holiday with us. Thank you for being amazing guests and we look forward to welcoming you back soon. Kind Regards, Haimona Browne Resort Manager

8/10 - 좋아요

Ashika

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Friendly and approachable staff. Love Santuary resort, been here 3 times. Great snorkelling and swimming as awesome marine reserve.
2022년 5월에 5박 숙박함
답변 제공: Sanctuary Rarotonga 님, 2022년 5월 11일
Kia Orana, Thank you for your kind review. I am thrilled to hear that you had a great stay, once again, Thank you again for choosing to stay with us and we look forward to welcoming you back for your fourth visit. Yours sincerely Haimona Browne Resort Manager