매니큐어/페디큐어, 마사지 서비스
예약 가능 여부 확인

에덴 리조트 여행 후기

4 out of 5
에덴 리조트
Loteamento da Qta da Bolota, Vale de Santa Maria, Albufeira

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 224개 이용 후기 중 106개" "
평점 8 - 좋아요. 224개 이용 후기 중 84개" "
평점 6 - 괜찮아요. 224개 이용 후기 중 22개" "
평점 4 - 별로예요. 224개 이용 후기 중 7개" "
평점 2 - 너무 별로예요. 224개 이용 후기 중 5개" "

8.2/10

청결 상태

8.2/10

직원 및 서비스

9.2/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

10/10 - 훌륭해요

Barrie

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great resort for families or friends. Staff were fantastic and the food and deink were top class would recommend the all inclusive. The resort is a little way out of the old town but taxis are cheap and they run a free shuttle to town. Would definitely recommend
2024년 4월에 3박 숙박함

10/10 - 훌륭해요

Lynn

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We stayed in a 2 bedroom villa which was perfect for us with 2 adults and 2 young adults 20 and 17. Both bedrooms were ensuite which gave us all plenty of space. We loved the fact each property had its own terrace with sun lounges as well as living and dining area inside. There was lots of entertainment around the pool and they encouraged everybody to join in. The life guards were great too. All bar and dining staff were very accommodating and nothing was too much trouble. Sophia the duty manager was helpful and the greeting we got on arrival was appreciated. The Eden Resort is close to the Old Town so its easy to walk in or get an uber. There is also a shuttle bus that the hotel provide. We had a brilliant holiday and will probably go back to Eden Resort in the future.
2024년 4월에 10박 숙박함

10/10 - 훌륭해요

Shaun

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 6박 숙박함
답변 제공: Guest Relations 님, 2023년 11월 8일
Dear Shaun,Thank you very much for sharing your 10 rating, which fills us with great pride and joy.It will be a pleasure to welcome you back!Thank you so much for choosing our resort for your recent vacation in the Algarve.See you soon!!Warmest Regards,Eden Team

8/10 - 좋아요

David

연인과의 여행, 아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our accommodation was very nice, spacious, well equipped, and very clean. The resort overall is very family-focused, so there is a lot of noise around the family pool and the AquaPlay areas, but there are quiet areas further away, including around the adults pool. Staff were all very friendly and very helpful. Some areas, such as the toddlers' play area, are a bit tired looking and could do with a bit of attention and better equipment. While I was playing with my grandson in the family pool, I badly cut my foot on a grating on the bottom: I reported this to a member of staff, but I don't know whether anything was done about it. There are limited dining facilities, considering that most people are on an all-inclusive deal, but there is a reasonable selection of food on offer and the menu appears to vary from day to day. For those paying, breakfast is good value, but dinner is on the expensive side. An occasional shuttle bus is available to go into town, but taxis are inexpensive and easily available. It is only a few minutes run into town, where there are numerous restaurants and lovely beaches.
2023년 9월에 3박 숙박함
답변 제공: Guest Relations 님, 2023년 9월 28일
Dear David,Thank you so much for choosing Eden Resort for your recent family vacation in the Algarve, and for taking the time to share your opinion.We take this opportunity to inform you that we will be carrying out renovation work in the kids club area very soon.We regret the incident in the pool area, which we have already checked, and we hope that you have now fully recovered.The purpose of our daily courtesy shuttle is precisely to offer greater comfort to everyone, thank you for your validation.We hope to see you all soon!!Kindest Regards,Eden Team

10/10 - 훌륭해요

Milton

좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Excelllent
2023년 8월에 5박 숙박함
답변 제공: Guest Relations 님, 2023년 8월 20일
Estimado Milton,Muito Obrigado pela partilha da vossa avaliação 5*.Acreditamos que passaram umas férias muito felizes junto de nós.Esperamos que nos voltem a visitar!Até breve!!Atenciosamente,A Equipa Eden

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스
2023년 7월에 7박 숙박함
답변 제공: Guest Relations 님, 2023년 8월 4일
Thank you so much for sharing your evaluation.We are very proud and happy.We hope to see you again!Kind Regards,Eden Team

8/10 - 좋아요

Lisa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely stay
Lovely apartment, friendly helpful staff, could do with another pool about 50% to many people in pool! Would be nice one the area around gets more to go in walking distance.
2023년 7월에 7박 숙박함
답변 제공: Guest Relations 님, 2023년 8월 3일
Dear Lisa,Thank you very much for choosing our resort for your recent stay in the Algarve, and for sharing your opinion.We are very happy to know that you liked our accommodation.Thank you for your suggestion, which will deserve our full attention.Thank you also for your validation regarding our team, which we are so proud of.See you soon!!Kind Regards,Eden Team

8/10 - 좋아요

Arnoud

가족 여행
좋아요: 객실의 편안함
Great, but....
Pleasant resort. Clean, good facilities, good location (as long as you have a car, although Eden provides a shuttle to town). We stayed in a 2 bedroom villa, which are very nice indeed. It was however too busy. Not enough space at the swimming pool. Clean pool towels were rarely available. Our villa was only cleaned twi e during our stay. Eden is not a purpose build resort. I stead turned into resort after a property project didn't work out. For us it felt unpersonal. Value for money is questionable. There are better options around.
2023년 7월에 7박 숙박함
답변 제공: Guest Relations 님, 2023년 7월 30일
Dear Arnoud,Thank you for sharing your opinion about your recent experience with us.We are pleased to see that you appreciated the quality of our cleanliness and facilities, but we are sorry that we did not fully meet your expectations.We hope you give us another chance soon, so we can share an even more positive experience!Thank you.Kind Regards,Eden Team

10/10 - 훌륭해요

Katy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great holiday
Great stay at Eden Resort. The food is really good, breakfast in particular. AI option is definitely worth it. The animation team work tirelessly. The villas are great, we were in a 3 bedroom Villa and it was so spacious and comfortable. Pool and splash park is great, would recommend for family’s with younger children as the entertainment/ environment is definitely aimed at them.
2023년 7월에 10박 숙박함
답변 제공: Guest Relations 님, 2023년 7월 30일
Dear Katy,Thank you so much for choosing our Resort for your recent stay in the Algarve and for sharing your experience.We're very happy to hear that once again we provided such great stay.It will be a big pleasure to welcoming you back!!Kindest Regards,Eden Team

10/10 - 훌륭해요

Leah

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Another perfect stay at this resort. Honestly cannot fault one thing. The staff are fantastic, the food is fresh and warm everyday with a fabulous selection of choice. The accommodation is immaculate. Highest standard of cleanliness, comfortable beds with daily maid service. This was our fifth time here and we will return next year because there just isn’t anywhere like it. Thank you to all the staff
2023년 5월에 5박 숙박함
답변 제공: Guest Relations 님, 2023년 5월 26일
Dear Leah,We are delighted with your feedback!Knowing that it was your 5th visit already, and that you will be back next year, gives us great pride and satisfaction!The whole team strives daily to provide you with the best possible stay and having your recognition is very rewarding!! Thank you so much for being part of our story!!It will be a pleasure to welcome you back!!Warmest Regards,Eden Team

10/10 - 훌륭해요

Hannah

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Loved it! Perfect for young children! We had the most amazing time at Eden and ate already looking to rebook - thanks so much for making our stay so special ☀️✈️🍉🤩💖
2023년 4월에 7박 숙박함
답변 제공: Eden Team 님, 2023년 5월 6일
Dear Hannah,Nothing gives us more pleasure than knowing you had such an amazing time at Eden Resort!Thank you so much.It will be a huge pleasure to welcoming you all back!Have a nice weekend!!Kindest Regards,Eden Team

10/10 - 훌륭해요

Shirin

2023년 3월에 7박 숙박함
답변 제공: Eden Team 님, 2023년 5월 6일
Dear Shirin,Thank you so much for choosing Eden Resort for your recent stay in the Algarve and for your 5* rating.We hope to see you back soon!Thank you.KIndest Regards,Eden Team

10/10 - 훌륭해요

Patricia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Spacious villa and tasty food
2022년 10월에 7박 숙박함
답변 제공: Alison Inácio 님, 2022년 11월 1일
Dear Patricia,Thank you for your kind review.We are glad you enjoyed your stay with us and hope to have the pleasure of welcoming you back in the future.Kindest regards

10/10 - 훌륭해요

Vikesh

2022년 9월에 7박 숙박함
답변 제공: Alison Inácio 님, 2022년 11월 1일
Dear Vikesh,Thank you for your kind review.We hope to have the pleasure of welcoming you back in the future.Kindest regards

10/10 - 훌륭해요

Deborah

2022년 8월에 5박 숙박함

10/10 - 훌륭해요

Christian

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Il resort migliore e più pulito di Albufeira. L'appartamento è molto grande e confortevole con tutti i servizi, lavastoviglie, grande cucina, molti piatti, molti bicchieri, ecc... Sei a casa e hai tutti i servizi dell'hotel.
2022년 8월에 3박 숙박함
답변 제공: Alison Inácio 님, 2022년 8월 16일
Caro Cristiano, Grazie per la tua gentile recensione. Siamo lieti che ti sia piaciuto il tuo soggiorno con noi e non vediamo l'ora di darti il benvenuto di nuovo in futuro. Cordiali saluti

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 7월에 9박 숙박함
답변 제공: Alison Inácio 님, 2022년 8월 16일
Agradecemos a sua amável avaliação. Tahnk you for your kind review. Melhores cumprimentos/Kind regards

10/10 - 훌륭해요

Nelson

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was great for the three of us specially as each bedroom had an En Suite. The space in each bedroom was comfortable and the space downstairs was terrific for our needs. A small criticism-would be nice to have a couple of pegs to hang clothes in the bathroom while using it.
2022년 7월에 6박 숙박함
답변 제공: Alison Inácio 님, 2022년 7월 25일
Dear Nelson, Thank you for your visit and kind review. We are glad you enjoyed your stay with us and look forward to welcoming you back in the future. KIndest regards Eden Resort Team

10/10 - 훌륭해요

Carol

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We have just returned from an all-inclusive week's stay at the Eden Resort, and we had such a lovely time! Here are our experiences of the Eden Resort: 1) Accommodation - we stayed in a 2 bedroom villa. Each of the bedrooms was ensuite and there was an additional toilet downstairs. The rooms were all really spacious and felt luxurious! There were a few ants - we called housekeeping who came round with bug spray. It felt like a small price to pay given how fantastic the accommodation was. 2) Food - The selection and quality was brilliant. There were the basics (chicken nuggets, pasta, pizza, chips) for the less adventurous, and a wide range of other foods for those more adventurous. Ranges of salads, fruits, desserts, cheese - we felt very spoilt and ate loads! 3) Pools - the outdoor main pool and kids' splash park were really fun. We didn't go to the adults' pool so can't comment on that. Good amount of loungers, and the activities kept us entertained, especially the water polo! We did try the indoor pool in the spa but found it really too cold to enjoy. 4) Staff - everyone we met was super friendly and helpful. Special shout outs to Oscar, Fouad, Philippa and the lady who rides the unicycle, but there were many others who contributed to making us feel entertained and looked after. 5) Entertainment - The children's activities skew a bit younger (my youngest is 8 and was too old for most of them) but the adults' activities can work for kids too.
2022년 7월에 6박 숙박함
답변 제공: Alison Inácio 님, 2022년 7월 25일
Dear Carol, Thankyou for your visit and kind review. We are glad you enjoyed your stay with us. We will pass on your regards to our entertainment team - Thank you. We hope to welcome you back in the future. Kindest regards Eden Resort Team

10/10 - 훌륭해요

jackie

2022년 7월에 9박 숙박함

10/10 - 훌륭해요

Matthew

좋아요: 직원 및 서비스
2022년 6월에 11박 숙박함
답변 제공: . 님, 2022년 6월 24일
Dear Matthew, Thank you so much for your very kind review. We look forward to welcoming you back in the future. Kindest with our kind regards, Victoria

8/10 - 좋아요

Itohan Adesuwa

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
I found Eden Resort to be a lovely resort overall. It's beautiful with colourful villa's, plenty of green, lot's of space and quiet for those who love being away from the madness of the city, and fatastic kids entertainment throughout. It is and would be my first choice for a place for families to stay. The issues I had with it were the amenities in my room. For the first two nights our air conditioning was broken. Unfortunately we didn't notice it at first because those nights were quite cool like an English spring night. But on the third night the heat had rolled in and the AC was non-existent. We practically slept drenched in sweat that night. I reported it the next morning and the good thing is they came and fixed it immediately but it had kind of ruined that day which was our last day so I only enjoyed the AC for the last night of my stay which was very brief. Another issue was that one of the french doors for our balcony came off it's hinge which was a huge hazard for our kids. They also fixed it as soon as it was reported so good on them for that. Third issue was that the bathroom fixtures seemed a bit old and rusted. There was also mould behind the bathroom sink/vanity unit, small line but not something I wouldn expect in a hotel. There was also an issue with lots of bugs probably due to the the environment so ensure you buy bug spray. However we had a splendid time and the staff were all very nice and friendly. The water splash/slides for the kids is amazing.
2022년 5월에 3박 숙박함
답변 제공: Alison Inácio 님, 2022년 6월 11일
Dear Itohan, Thank you for your review and for calling our attention to the various situations. We apologise for this. We are always trying to improve and your comments help us to do thi s- Thank you. We are glad that overall you enjoyed your stay with us and we hope to welcome you back in the future. Kindest regards

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A truly amazing family holiday! The resort and staff were wonderful, and the food was incredible. I would highly recommend this resort - you won’t be disappointed!
2022년 5월에 7박 숙박함
답변 제공: Alison Inácio 님, 2022년 6월 11일
Thank you so much for your very kind review. Welook forward to welcoming you back in the future. KIndest regards

8/10 - 좋아요

John

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fantastic facilities for kids and all inclusive food really nice. Staff super nice and helpful in everyway. Would happily go back there.
2021년 10월에 6박 숙박함
답변 제공: Alison Inácio 님, 2021년 10월 26일
Dear John, Thank you for your kind review. We are glad you enjoyed your stay with us. We hope to welcome you back in the future. KIndest regards Eden Resort Team

10/10 - 훌륭해요

Filipe 님, Lisboa

단체 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2021년 8월에 4박 숙박함
답변 제공: Alison Inácio 님, 2021년 10월 26일
Estimado Filipe, Agradecemos a sua amável avaliação. Esperamos voltar a recebê-lo e a sua Familia num futuro próximo. Melhores cumprimentos Equipa Eden Resort

10/10 - 훌륭해요

Filipe 님, Lisboa

단체 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A estadia foi muito boa. O staff do hotel foi bastante simpático e atencioso. A equipa de animação é óptima. São elementos do Chapitô e notava-se o profissionalismo nas animações. A comida era boa e com variedade. O quarto era grande e adequado para uma familia de 4.
2021년 8월에 6박 숙박함
답변 제공: Alison Inácio 님, 2021년 9월 7일
Estimado Filipe, Muito obrigada pela sua amável avaliação. Esperamos voltar a recebê-lo e a sua Familia no próximo futuro. Melhores cumprimentos Equipa Eden Resort

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
G
2021년 6월에 2박 숙박함
답변 제공: Alison Inácio 님, 2021년 6월 21일
Estimado Hóspede, Muito obrigada pela sua avaliação, a sua opinião é importante para nos. Gratos pela sua preferência. Melhores cumprimentos

6/10 - 괜찮아요

Mhari-Claire

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely villa but overall a little disappointing
Feel mixed about our stay here! The villa itself was great, spacious & quite well equipped. The pool areas were nice & always clean. The entertainment staff, especially the main girl, lovely. The taxi driver they recommended - Paulo - was a legend & really helped us have great holiday with his service & recommendations. The bar staff were nice &cocktails & pool food were ok. On the other side, the reception staff were rude in 95% of our dealings with them. From an extremely slow check in, to being patronised and spoken to in an unkind manner when asking for help. Eg, we had our flights home cancelled, of course this wasn’t their fault but unhelpfulness over simple things such as trying to do laundry, made it much more stressful than it needed to be. I was really upset after how they spoke to me and other guests told me they had been reduced to tears of frustration too! Around / in the pool children weren’t allowed to play with balls and there is no floaties allowed, not even tiny ones for babies which seemed odd. We were refused more than 2 pool towels despite paying for a stay for 5 people. Our bath / hand towels were changed twice in 10 days and both times we had to ask. The kids pool got “full” and you had to que to get in, kids club was full too. Maybe they should try a booking system? Or enough staff to cater for the amount of bookings? I think the perception most guests got we spoke to is they were short staffed and had a lot that were still learning.
2021년 6월에 8박 숙박함
답변 제공: Alison Inácio 님, 2021년 6월 15일
Dear Mhari-Claire, Thank you for your review, comments and suggestions. Your opinion is very important to us. We hope you had a safe journey home. Kindest regards

8/10 - 좋아요

Kristina

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fabulous break in the sun
Beautifully clean, great food & friendly staff.
2021년 6월에 5박 숙박함
답변 제공: Lampreia 님, 2021년 6월 11일
Good afternoon, We thank you for your comments and hope you have a great holiday with us. Kind regards Neuza

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
No single reason to complaint
Amazing experience. Fully compliant with the requirements of Covid time. Extremely attentive staff, might have been the best staff experience in Algarve during the last decade. I can only recommend and will repeat in the future.
2020년 10월에 3박 숙박함
답변 제공: Eden resort team 님, 2020년 10월 14일
Good morning, Thank you for your kinds words , your opinion is very important to us .We look forward to welcoming you to the Eden resort in the near future. Thank you on behalf of Eden resort team

10/10 - 훌륭해요

Darren

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 8월에 6박 숙박함
답변 제공: Alison Inácio 님, 2021년 6월 22일
Dear Darren, Thank you for your review. We hope to welcome you back in the future. Kindest regards

10/10 - 훌륭해요

Jonathan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fantastic Eden
The Eden resort is fantastic . The staff and management are so helpful . The apartments , gardens and the overall complex is really clean . The food is made fresh from Morning to evening .The old Town is 15 minutes walk and has the most beautiful beach . I will definitely return to the Eden resort .
2020년 7월에 2박 숙박함
답변 제공: Eden resort team 님, 2020년 9월 8일
Dear Darren,thank you very much for your words your opinion is very important to help us to be even better. We look forward to welcome you at Eden resort in a near future.

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I stayed in a 1bed suite which was in a nice location and lovely and quiet. My friends had a 3 bed villa which was lovely too. The staff were so helpful. The shuttle bus runs to the old town in the daytime - Drivers are so good. Its an easy walk to and from the old town and the beach. Any food I bought in the café was nice
2019년 12월에 14박 숙박함
답변 제공: Paula Costa 님, 2020년 1월 14일
Dear Guest, We are incredibly grateful for your kind review, we look forward to welcoming you in a near future. Best Wishes from all of us!

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 12월에 6박 숙박함
답변 제공: Paula Costa 님, 2020년 1월 14일
Thank you very much for your review! We hope to seeing you soon. Best wishes from all of us!

10/10 - 훌륭해요

yolanda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Estancia estupenda, apartamentos silenciosos y cómodos, todo muy limpio y conservado. El spa no me gustó, solo tenía piscina cubierta que no tenía chorros ni naday funcionaba la sauna, el baño turco no. El servicio transfer a la ciudad muy bien, pero recomendaría cambiarle los neumáticos a la furgoneta ya que están muy gastados y una buena limpieza interior no vendría mal. Así y todo volvería otra vez, todo es susceptible de mejora
2019년 11월에 5박 숙박함
답변 제공: Paula Costa 님, 2020년 1월 14일
Estimada Yolanda, Muito obrigada por ter escolhido o Eden Resort e pela sua avaliação. Teremos muito gosto em recebê-la num futuro próximo. Com os melhores cumprimentos de toda a equipa do Eden.

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
First class villa very big and lovely location entertainment team worked very hard did a good job. Bar and some restaurant staff need to smile abit more and food was not hot enough and not very good entertainment on a night time. Went A/I would do B/B next time as food wasnt good
2019년 9월에 4박 숙박함
답변 제공: Alison 님, 2019년 9월 17일
Dear Guest, We thank you so much for taking the time to leave this nice review. We are sorry to hear that you did not like the food. We will pass your comments on. We look forward to welcoming you back in the future. Kindest regards

8/10 - 좋아요

Enrique S J B

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice area
2019년 8월에 4박 숙박함
답변 제공: Alison 님, 2019년 8월 13일
Dear Sr Enrique, We thank you for your avaliation. We look forward to welcoming you back in the future. Kindest regards

10/10 - 훌륭해요

Leandra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 8월에 1박 숙박함
답변 제공: Alison 님, 2019년 8월 13일
Dear Leandra, We thank you for your avaliation and look forward to welcoming you back in the future. Kindest regards

8/10 - 좋아요

실제 이용하신 고객

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good sized appartment but mattress on sofa bed uncomfortable. A few ants but not a problem for us. Notice in room from hotel to explain that it was due to rural location and that they would deal with them if we asked. Staff seemed friendly enough. Two good sized pools (both with toddler pools) for families. Only one day when we turned up in the afternoon and couldn't find a sun bed. Our 5 year old enjoyed the kids club although 8pm was a bit late for mini disco. 2 year old was happy in playground. 10 minute walk to good supermarket at bottom of hill. 20 minute walk into town. Shower was broken but was fixed as soon as we told them. Drinks expensive if you're not all inclusive 3 euros for a small cappuccino in a polystyrene cup.
2019년 7월에 7박 숙박함
답변 제공: Alison 님, 2019년 8월 3일
Dear Guest, We thank you for your comments. We look forward to welcoming you back in the future. Kind regards

10/10 - 훌륭해요

lourdes

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amplios apartamentos equipados
Es un apartamento muy comodo, amplio y bastante bien equipado.
2019년 6월에 3박 숙박함
답변 제공: Alison 님, 2019년 6월 18일
Estimado Cliente, Le agradecemos su evaluación. Saludos cordiales

8/10 - 좋아요

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연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
The grounds of the property are stunning, resort is beautiful, not sure about all Villas but ours needed some TLC. Walls, Sofa, Beds, bathroom work tops all marked, windows broken and we had an issue with Ants which was resolved on our second night. The pools are great, the snack bars are handy however at night we found it best to head to the old town for food. The shuttle service was also great however only operates at selected times of the day.
2019년 6월에 4박 숙박함
답변 제공: Alison 님, 2019년 6월 19일
Dear Guest, Thank you for your review. We would like to thank you for your comments and are pleased that, on the whole, you enjoyed your stay with us. Eden Resort is always trying to improve and we thank you for taking the time to help us. We hope to see you again in the future. Kind regards

2/10 - 너무 별로예요

실제 이용하신 고객

아이를 동반한 가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
A Vila 163 estava muito suja, não gostei da atitude da equipa de limpeza porque deixamos 2 toalhas de praia e uns calções, ligamos 2 vezes e transmitiram-nos que não estava nada na Vila, tive que falar com a responsável para reclamar e foi informado que realmente as coisas estavam lá. Em relação ao restante, nada contra!
2019년 6월에 1박 숙박함
답변 제공: Alison 님, 2019년 6월 12일
Caro Cliente, Agradecemos os seus comentários. Lamentamos esta situação e tomaremos medidas para que este tipo de situação não volte a acontecer. Esperemos que este incidente não invalida uma próxima vinda ao Eden. Gratos pela sua preferência e compreensão. Melhores cumprimentos

10/10 - 훌륭해요

실제 이용하신 고객

2019년 6월에 1박 숙박함
답변 제공: Alison 님, 2019년 6월 18일
Dear Guest, We thank you for your review. Kind regards

10/10 - 훌륭해요

실제 이용하신 고객

2019년 4월에 5박 숙박함
답변 제공: Alison 님, 2019년 5월 8일
Dear Guest, We thank you so much for your avaliation and we look forward to welcoming you back in the future. Kindest regards

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 4월에 4박 숙박함
답변 제공: Alison 님, 2019년 4월 28일
Dear Guest, We thank you so much for your avaliation. We look forward to welcoming you back in the future. Kindest regards

10/10 - 훌륭해요

Laurie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Another Excellent stay at Eden Resort !!
Excellent time . This is our third time at Eden resort and will definitely be back. Very clean, friendly staff, couldn’t fault the place .
2019년 4월에 5박 숙박함
답변 제공: Alison 님, 2019년 4월 17일
Dear Laurie, We thank you so much for your review. We look forward to welcoming you back again in the near future. Kinest regards

10/10 - 훌륭해요

실제 이용하신 고객

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property is spacious, lovely grounds and plenty of facilities
2019년 3월에 5박 숙박함
답변 제공: Alison 님, 2019년 4월 9일
Thank you so much for your kind comments. We are so happy you enjoyed your holiday with us. Kindest regards

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Accommodation very spacious and well equipped. Perfect if you are self catering. Patio area was good. Restaurant was great with a good variety of food. Sometimes buffet type food can get a bit monotonous but they changed the meals available. Although we had an excellent holiday, the resort was not full. I don't know what it would be like if it busy.
2019년 3월에 7박 숙박함
답변 제공: Alison 님, 2019년 4월 9일
Thank you so much for your kind comments. We are so happy you enjoyed your holiday with us. Kindest regards

10/10 - 훌륭해요

Wendy 님, Isle of Bute

좋아요: 청결 상태, 직원 및 서비스
This resort is lovely, staff went out their way to chat and make you welcome and the Spa is just beautiful with great staff. All in a wonderful holiday experience. Definitely recommend and will return 🙂
2019년 3월에 7박 숙박함
답변 제공: Alison 님, 2019년 4월 3일
Dear Wendy, Thank you so much for your comments. We are so happy that you enjoyed your stay with us and look forward to welcoming you back in the future. Kindest regards

8/10 - 좋아요

실제 이용하신 고객

2019년 3월에 7박 숙박함
답변 제공: Alison 님, 2019년 4월 3일
Thank you for appraisal. Kindest regards