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컴포트 인 펜서콜라 - 유니버시티 에어리어 여행 후기

2.5 out of 5
컴포트 인 펜서콜라 - 유니버시티 에어리어
8080 N Davis Hwy, Pensacola, FL

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 1000개 이용 후기 중 456개" "
평점 8 - 좋아요. 1000개 이용 후기 중 358개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 105개" "
평점 4 - 별로예요. 1000개 이용 후기 중 53개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 28개" "

8.6/10

청결 상태

9.0/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

6/10 - 괜찮아요

park 님, kor

좋아요: 청결 상태, 직원 및 서비스
하루 정도의 숙박은 그럭저럭
주변에 공사로인하여 다소 산만한 호텔입니다 저렴한가격에 다른곳으로 이동시 하루정도는 지낼만합니다

8/10 - 좋아요

Jay

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good value. One bed was softer than the other. Bathroom very clean. Breakfast ok. Friendly staff.
2024년 4월에 2박 숙박함
답변 제공: Fran Wiggins 님, 2024년 4월 8일
Good Afternoon,Thank you so much for your feedback. We are happy you enjoyed your stay with is. We look forward to your next visit to Pensacola. Have a great week!

10/10 - 훌륭해요

Re-Gina

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
They have the most comfortable beds.
2024년 3월에 1박 숙박함
답변 제공: Fran Wiggins 님, 2024년 4월 5일
Good afternoon,Thank you so much for your feedback. We are happy that you enjoyed your stay with us. Have a great weekend!

10/10 - 훌륭해요

Sean

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Fran Wiggins 님, 2024년 4월 4일
Good Afternoon.Thank you so much for your feedback. We are delighted you enjoyed your stay with us. See you next time! Have a great weekend!!

8/10 - 좋아요

Charlene

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great stay
2024년 3월에 1박 숙박함
답변 제공: Fran Wiggins 님, 2024년 3월 16일
Good Afternoon,Thank you so much for your feedback. We are happy your enjoyed your stay with us. We hope to see you again. Have a great day!

8/10 - 좋아요

Edwin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Not the newest hotel in town but still in decent shape. I think they are renovating because our room felt fresher, new flooring, remodeled bathroom etc. The best part was the staff. Every staff person I saw talked to me and were very friendly. Great staff.
2024년 3월에 2박 숙박함
답변 제공: Fran Wiggins 님, 2024년 3월 12일
Good afternoon,Thank you so much for your feedback. We are happy your enjoyed your stay with us. We hope to see you again.Have a great day!

6/10 - 괜찮아요

April

2024년 2월에 2박 숙박함
답변 제공: Fran Wiggins 님, 2024년 3월 21일
Thank you so much for your feedback. We hope to see you again.Have a great day!

8/10 - 좋아요

Alberto

2024년 2월에 2박 숙박함
답변 제공: Fran Wiggins 님, 2024년 3월 3일
Thank you so much for your feedback. We are happy to hear you enjoyed your stay with us. We are looking forward to providing you the same pleasant accommodations and service the next time you are in town.Have a great day

4/10 - 별로예요

Alexis

별로예요: 청결 상태, 숙박 시설 상태 및 시설
I’m never coming back to this property at all
2024년 2월에 2박 숙박함
답변 제공: Fran Wiggins 님, 2024년 3월 3일
Your reservation was for two days. We don't have any reports of any issues with your room during your stay. Please remember when you stay at any hotel and you are not happy with you room, please report it to the front desk. Our goal is to make everyone stay as comfortable as if you were at home. We would have like the opportunity to make your stay comfortable Please remember to report any issues with your hotel room to the front desk. We hope you have a great day.

10/10 - 훌륭해요

Sewuese

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great, as usual
This is my 3rd time staying at this location. Everything was perfect & will be staying here again in the future.
2024년 1월에 3박 숙박함
답변 제공: Fran Wiggins 님, 2024년 1월 25일
Thank you so much for your wonderful feedback. We are so happy to hear you enjoyed your stay with us. We look forward to your next visit.

10/10 - 훌륭해요

Jody L

2023년 12월에 3박 숙박함
답변 제공: Fran Wiggins 님, 2024년 1월 25일
Thank you so much for your wonderful feedback. We are so happy to hear you enjoyed your stay with us. We look forward to your next visit.

8/10 - 좋아요

Jack

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Fran Wiggins 님, 2023년 12월 10일
Thank you so much for your feedback. We are happy to hear your enjoyed your stay with us. We hope to see you again.Have a great day!

6/10 - 괜찮아요

Christina

가족 여행
좋아요: 직원 및 서비스
Hotel was a bit outdated the carpet was dirty and the toilet was really low to the ground.
2023년 11월에 2박 숙박함
답변 제공: Fran Wiggins 님, 2023년 11월 30일
Good Afternoon,Thank you so much for your feedback. We are currently remolding the hotel rooms and bathrooms. We hope to see again. Have a great week.

10/10 - 훌륭해요

Nazly

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The was clean and comfortable.
2023년 11월에 1박 숙박함
답변 제공: Fran Wiggins 님, 2023년 11월 19일
Good Morning, Thank you so much for your feedback. We are happy to hear you enjoyed your stay with us. We hope to see you again. Have a great day

10/10 - 훌륭해요

Mary 님, Colleyville

좋아요: 청결 상태
2023년 11월에 1박 숙박함
답변 제공: Fran Wiggins 님, 2023년 11월 15일
Good Morning,Thank you so much for your feedback. We are happy you enjoyed your stay with us. We hope to se you again.Have a great day

8/10 - 좋아요

Luz-Selenia

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The breakfast was good. The front desk attention was always great. Housekeeping ... not great. All they did was make the beds. Sheets never changed and bathroom never cleaned .... just towels replaced, room never vacuum. The view was a run down trailer...not pleasant.
2023년 11월에 5박 숙박함
답변 제공: Fran Wiggins 님, 2023년 11월 12일
Good Afternoon,Thank you so much for your feedback. We accommodate many guests each evening, and we strive to make their stay a satisfying one. The principal goal of our hotel is to provide dependable service to all of our guests. I assure you that I will forward your concerns to our management team.

10/10 - 훌륭해요

Hallie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay
Super comfortable! Bed was great, pillows were cozy. Bathroom had a night light, and lamp had a dimmer that was just right. Lots of plugs and USB ports for all of our devices. Continental breakfast was really good. Furnishings weren’t particularly fancy but I was very pleased with our stay.
2023년 11월에 1박 숙박함
답변 제공: Fran Wiggins 님, 2023년 11월 12일
Good Morning,Thank you for your feedback. We are happy to hear your enjoyed your stay with us. We hope to see you again.Have a great day!

6/10 - 괜찮아요

Janet 님, Cumming

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Floors were filthy. Room was small. Construction all around. One working ice machine in the whole building.
2023년 11월에 2박 숙박함
답변 제공: Fran Wiggins 님, 2023년 11월 12일
Thank you very much for choosing Comfort Inn Pensacola Florida, for your accommodation needs in Pensacola. I want to apologies for not being able to meet your satisfaction on overall stay at our hotel. I'm writing to thank you for taking the time to write the review concerning your stay at our hotel. We accommodate many guests each evening, and we strive to make their stay a satisfying one. The principal goal of our hotel is to provide dependable service to all of our guests. I assure you that I will forward your concerns to our management team so that appropriate long term solution can be implemented.

10/10 - 훌륭해요

Barbara

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was a lovely, clean room. Everything was pleasant, the breakfast was delicious, and the staff was pleasant and welcoming. I will definitely stay here again when I return to Pensacola!
2023년 11월에 2박 숙박함
답변 제공: Fran Wiggins 님, 2023년 11월 10일
Good afternoon,Thank you so much for your feedback. We are happy to hear you enjoyed your stay with us. We hope to see you again. Have a great weekend.

10/10 - 훌륭해요

robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Pensacola Stop Over
Our destination was New Orleans. This Comfort Inn is a perfect location for us. All staff is friendly and answers any questions we have. The breakfast is great and the coffee starts our day!
2023년 10월에 1박 숙박함
답변 제공: Fran Wiggins 님, 2023년 11월 5일
Good Afternoon,Thank you for your feedback. We are so happy to hear your enjoyed your stay with us. We hope to see you again. Have a great day!

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Fran Wiggins 님, 2023년 11월 3일
Thank you so much for your feedback. We are happy to hear you enjoyed your stay with us. We hope to see you again. Have a great weekend.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Would stay again
My room was spotless and the pillows were especially comfortable. The breakfast had a good variety of hot and cold options. The coffee could have been better.
2023년 10월에 3박 숙박함
답변 제공: Fran 님, 2023년 10월 23일
Good Afternoon,Thank you so much for your feedback. We are happy you enjoyed your stay with us. We do hope to see you again. Have a great week!

10/10 - 훌륭해요

Bill

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
very friendly employees. good food.
2023년 10월에 2박 숙박함
답변 제공: Fran Wiggins 님, 2023년 10월 14일
Thank you for your feedback. We are happy to hear you enjoyed your stay with us. We hope to see you again.Have a great day

10/10 - 훌륭해요

Richard

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Hotel in Pensacola :)
Very comfortable hotel with very attentive staff - very friendly and made us feel welcomed. The breakfast was much more than we expected, and very tasty. Something for everyone in the family. The lemon infused water being available in the lobby 24/7 was very comforting and tasty. Thanks so much. :)
2023년 10월에 2박 숙박함
답변 제공: Fran Wiggins 님, 2023년 10월 9일
Thank you so much for your feedback. We are happy to hear you enjoyed your stay with us. I'm glad our staff made you and your family comfortable during your stay.

10/10 - 훌륭해요

Susan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Bed was very comfortable
2023년 9월에 2박 숙박함
답변 제공: Fran 님, 2023년 10월 27일
Good afternoon,Thank you for your feedback. We are happy to hear you enjoyed your stay with us. We hope to see you again.Have a great weekend!

10/10 - 훌륭해요

Takecha

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was amazing. The staff was very friendly and very knowledgeable.
2023년 9월에 2박 숙박함
답변 제공: Fran Wiggins 님, 2023년 9월 29일
Good Afternoon,Thank you so much for your feedback. We are so happy you enjoyed your stay with us. We hope to see you again. Have a great day!

10/10 - 훌륭해요

Alfred

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 2박 숙박함
답변 제공: Fran Wiggins 님, 2023년 9월 24일
Thank you so much for your feedback. We are so happy you enjoyed your stay with us. We hope to see you again. Have a great day!!

8/10 - 좋아요

Aaron

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Fran Wiggins 님, 2023년 9월 15일
Thank you so much for your feedback. We are happy you enjoyed your stay with us. We hope to see again. Have a great day!

8/10 - 좋아요

Angel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good stay
It’s an older hotel but the staff was extremely nice, breakfast was fine & room was comfortable & clean. It’s in a very quiet area so that was a plus as well. No complaints.
2023년 9월에 2박 숙박함
답변 제공: Fran Wiggins 님, 2023년 9월 7일
Thank you so much for your feedback. We are so happy that you enjoyed your stay with us. We hope to see you again. Have a great day!

10/10 - 훌륭해요

Christy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 2박 숙박함
답변 제공: Fran Wiggins 님, 2023년 9월 2일
Thank you for you feedback. We hare happy you enjoyed your stay with us. We hope to see you again. Have a great day.

2/10 - 너무 별로예요

Shenela

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
I don't understand how this hotel has the rating it has. I wasn't impressed at all. It older with I guess new paint. The room had a weird smell. The toilet didn't want to flush. The shower was dirty, with hair in it. Thankfully I checked in at 12am and was too exhausted from the six hour drive to complain. I will never stay here again
2023년 8월에 1박 숙박함
답변 제공: Fran Wiggins 님, 2023년 8월 28일
Thank you so much for your feedback. We apologize that you were not satisfied with the cleanliness of your room during your stay. This is not the kind of experience we want our valued guests, like you, to have. Your feedback will be forwarded to the hotel management to ensure all rooms are up to Choice Hotels standards. We hope for another chance to have you as our guest.

8/10 - 좋아요

FARID

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Worth the Money .
2023년 8월에 3박 숙박함
답변 제공: Fran Wiggins 님, 2023년 8월 28일
Thank you so much for your feedback. We hare happy you enjoyed your stay with us. We hope to see you again. Have a great day.

10/10 - 훌륭해요

karen

2023년 8월에 3박 숙박함
답변 제공: Fran Wiggins 님, 2023년 9월 14일
Good afternoon,Thank you so much for your feedback. We are so happy you enjoyed your stay with us. We hope to see you again. Have a great day!

8/10 - 좋아요

Allison

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 2박 숙박함
답변 제공: Fran Wiggins 님, 2023년 8월 20일
Thank you so much for your feedback. We are happy you enjoyed you stay with us. We hope to see you again. Have a great day!

6/10 - 괜찮아요

Mesfer

좋아요: 청결 상태, 직원 및 서비스
The hotel was old and staff unfriendly
2023년 8월에 11박 숙박함
답변 제공: Fran Wiggins 님, 2023년 8월 18일
Thank you so much you feedback. We apologize you didn't enjoy your stay with us. Our goal is to start renovating this year. This is the first I have heard the staff being unfriendly, we apologize you experience that. Have a great day.

6/10 - 괜찮아요

Sharon

좋아요: 직원 및 서비스
2023년 8월에 6박 숙박함
답변 제공: Fran Wiggins 님, 2023년 9월 2일
Thank you so much for your feedback. We appreciate you staying with us. Have a great day.

10/10 - 훌륭해요

Christinr

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean room with a good breakfast.
The building is clean and well kept. It’s a good location. The staff is friendly. The room is comfortable and surprisingly quiet.
2023년 8월에 1박 숙박함
답변 제공: Fran Wiggins 님, 2023년 8월 12일
Thank you so much for your feedback. We are pleased you enjoyed your stay with us. We hope to see you again. Have a great day.

10/10 - 훌륭해요

Martin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 2박 숙박함
답변 제공: Fran Wiggins 님, 2023년 8월 12일
Thank you so much for your feedback. We are so happy you enjoyed your stay with us. We hope to see you again. Have a great day.

8/10 - 좋아요

Cecil

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Our check in was fast and the guy was extremely professional and helpful. Beds were VERY comfortable. Room was clean. Not impressed with the coffee in the room or at the breakfast, but I do love my coffee so maybe it’s just me… Nice convenient food pantry items if you need meds or food. Overall it was perfect for our one night stay.
2023년 8월에 1박 숙박함
답변 제공: Fran Wiggins 님, 2023년 8월 6일
Thank you so much for your feedback. We are pleased you enjoyed your stay with us. We hope to see you again. Have a great day.

10/10 - 훌륭해요

David

2023년 7월에 1박 숙박함
답변 제공: Fran Wiggins 님, 2023년 8월 28일
Thank you so much for your feedback. We hare happy you enjoyed your stay with us. We hope to see you again. Have a great day.

4/10 - 별로예요

mark

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 7월에 2박 숙박함
답변 제공: Fran Wiggins 님, 2023년 8월 3일
Thank you for your feedback. We would like to know the issues you had with your stay.

2/10 - 너무 별로예요

Marvin

The hotel is in a bad neighborhood and the rooms are outdated and overpriced. The shower wouldn’t drain so you had to stand in water to shower. Yellow stains on the bed covering so I had to purchase a sleeping bag just to lay on bed. I was very disappointed in expedia and will look elsewhere for rooms . The condition the room was in I deserve a full refund and expect expedia to refund me !!!
2023년 7월에 3박 숙박함
답변 제공: Fran Wiggins 님, 2023년 7월 31일
Mr. Dew,I spoke with you just three hours ago and none of this information was said to me on the phone. You said that you left early 2am due to the noise at the hotel. And you had a 13 hour drive home. Your reservation was for three nights, you never reported any issue with your room while we spoke on the phone. If the conditions were as bad as you said in your review. Why did you stay three nights? Fran

10/10 - 훌륭해요

Noemi

연인과의 여행
Muy limpio
2023년 7월에 3박 숙박함
답변 제공: Fran Wiggins 님, 2023년 7월 31일
Muchas gracias por sus comentarios. Nos complace que haya disfrutado de su estadía con nosotros. Esperamos verte de nuevo. Qué tengas un lindo día.

10/10 - 훌륭해요

Rodney

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay!
Great stay, staff very good, and let us keep our broken-down vehicle in their lot until we could get it the next day. Slept great too, and the breakfast staff noticed my orange juice from dispenser was watered down, and brought me a fresh cup.
2023년 7월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 7월 27일
Good afternoon , thank you for your kind review , we are as happy we could help with holding vehicle until you could get....

8/10 - 좋아요

Raqueisha

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The stay was good until I last day me and my family did not get much sleep because someone children were running down the hall at 11:30 pm while we were trying to sleep. Other than that the hotel was great.
2023년 7월에 3박 숙박함
답변 제공: Fran Wiggins 님, 2023년 7월 24일
Thank you for your feedback. We apologize about the children. We had a large group this weekend. We hope to see you again.

8/10 - 좋아요

Ajshanique

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Well pleased
Me and my families stay was great. Our second time staying at the Comfort Inn this month and it was overall pleasant.
2023년 7월에 2박 숙박함
답변 제공: Fran Wiggins 님, 2023년 7월 24일
Thank you so much for your feedback. We are happy you enjoyed your stay with us. We hope to see you again.

10/10 - 훌륭해요

Dolores

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 2박 숙박함
답변 제공: Fran Wiggins 님, 2023년 7월 22일
Thank you for your feedback. We are pleased you enjoyed your stay. Have a great day.

10/10 - 훌륭해요

Jerry

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 1박 숙박함
답변 제공: Fran Wiggins 님, 2023년 7월 20일
Thank you for your feedback. We are so happy you enjoyed our stay with us. We hope to see you again. Enjoy the rest of your summer.

10/10 - 훌륭해요

Charles

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함
답변 제공: Fran Wiggins 님, 2023년 7월 17일
Thank you so much for your feedback. We are happy you enjoyed your stay with us. We hope to see you again. Hope you have a great rest of the summer.

2/10 - 너무 별로예요

JRandy

별로예요: 청결 상태, 숙박 시설 상태 및 시설
This place was a dump! Only thing missing was roaches!
2023년 7월에 1박 숙박함
답변 제공: Fran Wiggins 님, 2023년 7월 16일
We hate to hear that you didn't enjoy your stay with us. We would like to know why our hotel is a dump. I have never heard anyone refer to this hotel as a dump. Hope to hear from you soon, Have a great day.