숙박 시설 정면 - 저녁/밤

시몬스 모텔 여행 후기

2 out of 5
시몬스 모텔
355 W. Chocolate Ave, Hershey, PA

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 690개 이용 후기 중 258개" "
평점 8 - 좋아요. 690개 이용 후기 중 232개" "
평점 6 - 괜찮아요. 690개 이용 후기 중 112개" "
평점 4 - 별로예요. 690개 이용 후기 중 44개" "
평점 2 - 너무 별로예요. 690개 이용 후기 중 44개" "

8.4/10

청결 상태

8.6/10

직원 및 서비스

7.0/10

편의 시설/서비스

7.6/10

숙박 시설 상태 및 시설

7.8/10

친환경

이용 후기

10/10 - 훌륭해요

thetourist

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Best for hershey's chocolate world
Little far from the hershey's chocolate world but good for sleep n wash. The service was great n nice
2017년 10월에 2박 숙박함

10/10 - 훌륭해요

Mary

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was nice but not too clean under the beds but otherwise i liked the place n would come back
2024년 3월에 2박 숙박함

8/10 - 좋아요

Susan

좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
Exterior and interior outdated but was clean.
2024년 2월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 2월 13일
We hope you enjoyed your stay despite our old fashioned look. We have kept the motel's original design since the owner opened the motel in the 50s-60s. Thanks for staying us!

10/10 - 훌륭해요

Eklyn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
very good.
2024년 1월에 1박 숙박함
답변 제공: Front desk 님, 2024년 2월 4일
Thank you so much for leaving us a 5 out 5! You're awesome. We hope you stay with us again.

6/10 - 괜찮아요

David

출장 여행
좋아요: 청결 상태, 직원 및 서비스
Mattresses were comfortable. Service was convenient. Staff very friendly. Close to Hershey park.
2024년 1월에 25박 숙박함
답변 제공: Front Desk 님, 2024년 2월 4일
Thank you for staying with us!

2/10 - 너무 별로예요

Yomel

단체 여행, 출장 여행
좋아요: 편의 시설/서비스
Tube que pagar otros 100 dolares a parte de lo que ya habia pagado... al principio crei que me lo reembolsaria pero no fue asi ... no volveria nunca a ese motel
2024년 1월에 4박 숙박함
답변 제공: Rollice 님, 2024년 1월 24일
We apologize for the misunderstanding, Yomel. The 100 that was collected from you at check in was the security deposit, it only places a hold on 100. We did not have reason to charge 100 as you left the room undamaged. Therefore, the hold expired the day you checked out, please check with your bank if you have not recovered the 100. We hope this clarifies the misunderstanding and hope you'll stay with us again.

2/10 - 너무 별로예요

marz

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
They took a hundred dollars security deposit and never gave it back to Me
2023년 12월에 1박 숙박함
답변 제공: BETH R. FRONT DESK 님, 2023년 12월 20일
HI MARZ. THANK YOU FOR TAKING THE TIME TO LEAVE US A REVIEW AND FEEDBACK. ALTHOUGH WE DO WISH YOU HAD TAKEN THE TIME TO GIVE US A CALL SO WE COULD HAVE HELPED YOU RESOLVE YOUR ISSUE BEFORE LEAVING NEGATIVE FEEDBACK/SCORE FOR US. WE WORK VERY HARD TO KEEP THE REPUTATION & RATING THAT WE HAVE BUILT. WE WANT EVERY GUEST TO HAVE THE KIND OF EXPERIENCE THAT MAKES THEM WANT TO RETURN TO OUR HOTEL EVERYTIME THEY COME THRU HERSHEY, PA. AFTER LOOKING INTO YOUR STAY DETAILS WE SHOW THAT THE 100 DEPOSIT "HOLD" WAS RELEASED ON OUR END THE DAY YOU CHECKED OUT. MEANING AT THIS POINT THE HOLD UP WOULD BE ON YOUR BANKS END. USUALLY A SIMPLE PHONE CALL IS ALL THAT'S NEEDED TO GET THEM TO PUSH THRU THE RELEASE. WE WOULD BE HAPPY TO ASSIST YOU FURTHER IF YOU ARE STILL IN NEED OF HELP WITH THIS MATTER. WE'RE HERE TO HELP AND WE'RE JUST A PHONE CALL AWAY. SAFE TRAVELS, & MERRY CHRISTMAS

10/10 - 훌륭해요

Ronald

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 12월 14일
Thank you so much, Ronald! We hope you stay with us again!

10/10 - 훌륭해요

Jacob

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Beth R. ~ Front Desk 님, 2023년 12월 5일
WOW Jacob! Thank you for leaving such a high rating for us. We are beyond grateful that you enjoyed your stay with us and hope to see you again on your next trip to Hershey! Safe Travels until then

10/10 - 훌륭해요

Edward

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Not no to like.
2023년 11월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 11월 29일
Thank you so much Edward!

10/10 - 훌륭해요

Peyton

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very cozy, good location
2023년 11월에 2박 숙박함
답변 제공: Front Desk 님, 2023년 11월 27일
Thank you for staying with us!

10/10 - 훌륭해요

Emilie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
Everything was very clean and staff was very friendly
2023년 11월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 11월 27일
Thank you so much Emelie! We hope you stay with us again!

8/10 - 좋아요

Karen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fine
We liked this place, we like the location and had no negative issues. We will keep this place in mind for future stays.
2023년 11월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 11월 27일
Thank you so much!

10/10 - 훌륭해요

Frank

2023년 11월에 1박 숙박함
답변 제공: Front Desl 님, 2023년 12월 14일
Thanks Frank!

8/10 - 좋아요

Barry

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Beth R. ~ Front Desk 님, 2023년 11월 17일
Thanks for the positive review Barry. We hope You'll come back and see us on your next trip thru Hershey. Safe Travels until then!

10/10 - 훌륭해요

Paul

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The personal service.
2023년 11월에 1박 숙박함
답변 제공: Beth R. ~ Front Desk 님, 2023년 11월 17일
Paul, Thank you so very much for taking the time to leave us such a positive review. we are so happy that you enjoyed your stay and the service that you received during your stay. It was a pleasure meeting you and we hope you"ll stay with us again on your next trip to Hershey. Safe Travels until then.

10/10 - 훌륭해요

Erin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very quiet and reasonable
2023년 10월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 11월 10일
Thank you!

8/10 - 좋아요

Brian

2023년 10월에 7박 숙박함
답변 제공: Front Desk 님, 2023년 11월 27일
Thank you, Brian

2/10 - 너무 별로예요

Roy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 11월 4일
We apologize you did not enjoy your stay. We hope you'll give us another try!

8/10 - 좋아요

Brian

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
A bigger fridge would have been helpful if they wish to make more money.
2023년 10월에 3박 숙박함
답변 제공: Simmons Motel and Suites,Front Desk , Jennifer W 님, 2023년 11월 2일
Thank you for the great review .We hope you enjoyed your stay and come back and stay with us in the near future.Have a great day!!

8/10 - 좋아요

Joey

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
We were a little worried about safety. House was divided into apartments only separated by a door chain. Very thin walls. Had to pay for WiFI. Pretty clean. Everything was extremely old. Convenient to Hershey Park
2023년 10월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 10월 23일
We apologize you felt like your safety was at large. Hershey has a low crime rate and has very friendly residents. Thank you for you're feedback. Have a good day!

8/10 - 좋아요

Teresa

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 10월 23일
Thank you Theresa!

8/10 - 좋아요

Jillian

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 10월 23일
Thank you!

10/10 - 훌륭해요

Laurie

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good place to stay
Nice little place. Close to many restaurants and attractions. Minutes from Hershey park and Giant Center.
2023년 10월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 10월 23일
We are in the heart of Hershey, we are close to almost everything! We are glad you enjoyed our establishment. We hope to see you again!

8/10 - 좋아요

Robert

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Other patron's singing-sounded like a cat in pain. Quite annoying and on-going.
2023년 10월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 10월 21일
We apologize for that. Please advise the front desk and we will address it.

8/10 - 좋아요

Eric

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
everything was perfect!
2023년 10월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 10월 21일
Thank you so much, Eric!

2/10 - 너무 별로예요

Carol

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Deplorable conditions at Simmons in Hershey PA
I have already contacted hotels.com regarding the stay at Simmons. My grandson and I were given room 4. It was in such deplorable condition that I immediately asked the front desk for a different room. I was told that the only available rooms had kitchettes, and I would have to pay an extra 59 dollars for the night. It was late so we stayed. There was loud noise as if someone was moving furniture or scraping against walls, the sink had open holes under it (see pictures) the rug had black stains all over it. My grandson and I just waited for morning to leave. My daughter, Casey Mcguirt called hotels.com and they called and the person hung up. I went downstairs and was told the manager doesn’t come in until 9. I very nice woman in the front area told me that room 4 was not renovated and it is a very old room. I could not stay and wait for manager. We left. The manager called me later and said the room had been renovated and the rug is going to be replaced. He was rude and, honestly, he didn’t make much sense. You will see from the pictures.
2023년 10월에 1박 숙박함
답변 제공: Management 님, 2023년 10월 31일
We apologize you did not enjoy stay. If you visit Hershey again, spend a little more money for a newer place.

10/10 - 훌륭해요

Amy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very quaint. Affordable. Close to thing to do in Hershey.
2023년 10월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 10월 9일
Thank you for staying with us Amy! Have a goo day!

10/10 - 훌륭해요

Atipol

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 10월 3일
thank you, Atipol! Please stay with us again!

8/10 - 좋아요

Morgan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Perfect location downtown
2023년 9월에 1박 숙박함
답변 제공: BETH R. ~FRONT DESK 님, 2023년 9월 29일
HI MORGAN. YES, YOU ARE ABSOLUTELY RIGHT ABOUT OUR LOCATION. WE ARE VERY CENTRALLY LOCATED AND RIGHT IN THE HEART OF THIS HISTORICAL LITTLE TOWN, WHICH WE ARE HONORED TO BE A PART OF. THANKS SO MUCH FOR TAKING YOUR TIME TO LET US KNOW YOU ENJOYED YOUR STAY. WE LOOK FORWARD TO YOUR FUTURE STAYS.SAFE TRAVELS UNTIL THEN

2/10 - 너무 별로예요

lauren

2023년 9월에 2박 숙박함
답변 제공: Front desk 님, 2023년 10월 23일
Guest never stayed the night.

10/10 - 훌륭해요

Jason

2023년 9월에 3박 숙박함
답변 제공: BETH R. ~ FRONT DESK 님, 2023년 10월 15일
Thanks so much for your 5 Star review Jason!! We hope you"ll come back and see us on your next trip to Hershey!

8/10 - 좋아요

Kurt

2023년 9월에 2박 숙박함
답변 제공: Front Desk 님, 2023년 10월 12일
Thank you Kurt!

8/10 - 좋아요

Patrick

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
No frills but very clean, efficient and friendly.
I just needed a place to lay my head for the night. Simmons definitely fit the bill. No frills. Basic, clean and friendly. I should have asked for a room with a desk tho. My bad. Outside noise continued into. the night. But nothing I couldn't handle. Next time will ask for room in the back.
2023년 9월에 1박 숙박함
답변 제공: Front Desk - Rollice 님, 2023년 9월 23일
Thank you Patrick for the 8 out of 10 review. Yes, please call our motel prior to arrival and we will reserve you in a room with a desk (based on availability at the time of phone call). Thank you again for staying with us and we look forward to your next stay. Have a good day!

10/10 - 훌륭해요

Jennifer

좋아요: 청결 상태, 직원 및 서비스
Cute place to stay Very clean Front desk manager was super friendly and helpful She actually walked us to our room and made sure everything was up to our standards!!
2023년 9월에 1박 숙박함
답변 제공: Simmons Management 님, 2023년 9월 19일
Hi Jennifer, thank you for your positive review! Please come back and stay with us again.Simmons family management

8/10 - 좋아요

JAMIE

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Suitable stay
The motel was clean. Front desk staff was polite. It was a great location to be able to walk to dinner and cute shops. We stayed for one night only. The rooms were very retro-dated. Felt like I was in 'The 70's Show'. Staff could do better with the half-inch pillows but it was clean and that is all that I could ask for.
2023년 9월에 1박 숙박함
답변 제공: Simmons Motel and Suites, Front desk, Jen W 님, 2023년 11월 2일
We are so glad you enjoyed your stay and we are looking forward to you coming back.Have a great day!!

10/10 - 훌륭해요

Jessica

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 9월 18일
Thank you so much Jessica! We hope you stay with us again!

10/10 - 훌륭해요

kenneth

2023년 9월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 10월 7일
Thank you Kenneth! We hope you stay with us again!

2/10 - 너무 별로예요

David

2023년 9월에 2박 숙박함
답변 제공: Front Desk 님, 2023년 10월 7일
David, I apologize you did not enjoy your stay.

10/10 - 훌륭해요

Brooke

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Cannot say enough good things about this hidden gem! Could not ask for a better location. The staff is so friendly, rooms are clean, has a quaint eclectic feel. It is an older property, so don't expect anything super modern or fancy, but it is our favorite place to stay when visiting Hershey! Highly recommend!
2023년 9월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 9월 14일
Thank you so much for appreciating our motel Brooke! Grandma started this business in her 20s and is now 99 years old. She would love to hear about your stay. Please stop by and say hello to her next time you visit! We are glad to be your favorite place in Hershey :) See you soon!!

10/10 - 훌륭해요

Mary

Loved this place. Price was fabulous and so was the cleanliness and location.
2023년 9월에 2박 숙박함
답변 제공: Front Desk 님, 2023년 9월 13일
We are happy you enjoyed your stay!

8/10 - 좋아요

Lisa

좋아요: 청결 상태, 직원 및 서비스
2023년 9월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 9월 13일
Thank you so much Lisa! Please come again!

10/10 - 훌륭해요

Kelly

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
I had a great stay! The hotel was close to all the activities. There are a lot of bars and restaurants that are walkable. The front desk lady didn't have much of a personality.
2023년 9월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 9월 11일
Thank you so much for the positive review! We will have a word with the front desk lady. Please come again!

10/10 - 훌륭해요

EDWARD 님, Mifflintown

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I reserved a room to stay one night. I was surprised at the low rate and expected a motel and room that reflected the rate. However, the place was really nice on the outside. I went to the office to check in. After a great check in experience, the you lady working walked me to my room. The room was clean, spacious, really nice. When my wife de died she wanted an outward facing room, the clerk was more than helpful. The “upgrade” cost me $15 and we got another awesome room that we could park our car right outside of. In my opinion, 10 stars out of 5.
2023년 9월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 9월 7일
Thank you so much Edward! We are glad you enjoyed your stay and staff was super helpful. We hope you stay with us again!

10/10 - 훌륭해요

Debra

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice size room.
2023년 8월에 2박 숙박함
답변 제공: Simmon motel and Suites Front Desk ,Jennifer W 님, 2023년 9월 4일
Thank you for staying with us.We look forward to you coming back and staying with us.Thank You for the good review.Have a great afternoon.

2/10 - 너무 별로예요

Joerenz

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Place was gross. Owners barged into room without introducing themselves or telling us what was up and started investigating things underneath our beds, which had us very concerned. Bathroom was dirty, there’s an aged structure that looks like it hadn’t been cleaned in ages. There was a jar of liquid in the kitchen full of what looked liked fermented veggies. There was a beeping sound going on all night. Walls are very thin so you can hear your neighbors and they can hear you. Overall, you get what you pay for and I’m thankful we had a place to sleep. But I’m not sure I’d stay again. At least there were no bed bugs.
2023년 9월에 1박 숙박함
답변 제공: Simmons Management 님, 2023년 9월 4일
Hi Joerenz, our motel has a reputation of over 70 years in business and we are known as one of the cleanest hotel/motels in area. On the Tv show hotel impossible who came here, Anthony show host said quote" I could eat off of these floors, this place is so clean"... I remember exactly us managers coming in and asking if your stay was okay and you welcomed us in very friendly. We were doing routine inspections of the apartment making sure all our platform beds were in good shape and didn't need replaced. The jar you saw was a decoration above the cabinets which was potpourri in oil in a designer glassware. Regarding the beeping noise, all you would have had to do was call the front desk and we would have came in and replaced the back up battery to our fire alarm system. I'm sorry you were able to hear the people next to you. Yes we are older and the walls may be thin but if your looking for that type of place, id recommend the Hotel Hershey or even a Hilton. You will pay double/triple or even way more than what we charge. We are a mom and pop family ran establishment. We were built and designed in the 1950s so that's what your gonna get for the great affordable prices we offer. For what your financial budget was, you got excellent deal on your apartment so I please hope you do come back and stay again! It was a pleasure meeting you nice folks. Shocked you knit picked us but its okay. We are forgivable people. Take care!Thank you,Simmons family Management

10/10 - 훌륭해요

Domingo

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 9월 1일
Thank you!

8/10 - 좋아요

Sandra

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was clean, staff helpful, convient to alot of places.
2023년 8월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 8월 30일
Thank you for leaving us a review! We hope you stay with us again.

10/10 - 훌륭해요

Sheryl

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The was excellent rooms were clean and staff was very accommodating it was quiet and well kept grounds
2023년 8월에 5박 숙박함
답변 제공: Front Desk 님, 2023년 8월 23일
Thank you so much for the positive review! We hope you stay with us again.

8/10 - 좋아요

Carrie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Quirky and comfortable
We stayed in a quirky suite. It was so much more comfortable and homey than a standard motel room. The seating was comfy as were the beds. We hadn't known there was a pool, so that was a nice surprise.
2023년 8월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 8월 21일
Thank you! We hope you stay with us again!