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그랜드 쿠타 호텔 & 레지던스 여행 후기

4 out of 5
그랜드 쿠타 호텔 & 레지던스
Jalan Dewi Sri No 8 Legian, Kuta, Legian, Bali

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 83개 이용 후기 중 19개" "
평점 8 - 좋아요. 83개 이용 후기 중 38개" "
평점 6 - 괜찮아요. 83개 이용 후기 중 19개" "
평점 4 - 별로예요. 83개 이용 후기 중 6개" "
평점 2 - 너무 별로예요. 83개 이용 후기 중 1개" "

7.8/10

청결 상태

8.4/10

직원 및 서비스

8.0/10

편의 시설/서비스

7.4/10

숙박 시설 상태 및 시설

6.8/10

친환경

이용 후기

6/10 - 괜찮아요

Ashley

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was out of date and very average (get what you pay for though.) The people living above seem to enjoy rearranging furniture every day and night. The closest pool is only filled about a quater full which isnt nice. Breakfast is very limited and multiple days we had to order as there was no buffet. They dont do vegan options either. However the staff are hard working and very polite and helpful. Budi from the tour desk is amazing super helpful and will take you anywhere you want to go.
2023년 11월에 16박 숙박함

10/10 - 훌륭해요

Dusica

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loves the property and the staff
2023년 8월에 14박 숙박함

10/10 - 훌륭해요

Malcolm

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good.
Good showers. Good beds. Good food. Good cocktails.
2023년 7월에 7박 숙박함

4/10 - 별로예요

Rasmus

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 객실의 편안함
Okej för fest annars kolla annat!
Okej om du typ ska festa. ACn funka i 1 av 4 rum. Dem andra fläktade bara. Smutsigt var det och kryp fanns det gott om. Vi snackar smutsigt med hår osv. Samt fläckar på allt, dem har skrivit att man ska betala 500.000 idr om man gör några fläckar då förväntar jag mig fräscha handdukar och lakan. Poolen är okej, finns 4 solstolar vid varje pool ingen som använder dem knappt iallafall. Frukosten är ett skämt. Kunde knappt engelska vid incheckning frukosten sa han 50.000 idr per person för alla även spädbarn??? Internet kan ni glömma det finns inte. Då bodde vi ändå på bottenplan nära lobby. Men bra tv utbud av kanaler.
2023년 3월에 6박 숙박함

4/10 - 별로예요

Camille

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Very uncomfortable bed rooms very old and dirty the restaurant was very accommodating to westerners but the staff tried and were very friendly.
2022년 6월에 5박 숙박함
답변 제공: Management 님, 2022년 8월 6일
Dear Camille, Warmest greeting from Grand Kuta Hotel and Residence, Kuta Bali. Thank you for your staying with and we do apologize for innconveniences caused. Thank you and Best Regards

10/10 - 훌륭해요

Rosita

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 3월에 4박 숙박함

10/10 - 훌륭해요

Lynn

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
eat place to stay
I love staying at the Grand Kuta always friendly and clean close to everything I need
2020년 2월에 12박 숙박함

8/10 - 좋아요

Lars

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 2월에 13박 숙박함

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태
2020년 1월에 4박 숙박함

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel is a little dated but best value for money in Bali. The amenities are great. 3 pools. The rooms are fantastic. I take my two children and we have a 3 bedroom, 2 bathroom apartment. These types of rooms are hard to find. Rooms serviced daily. The staff are very friendly.
2020년 1월에 7박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 12월에 8박 숙박함

6/10 - 괜찮아요

Neil 님, Brisbane

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
No bar and no infor.ation pamphlets on local attractions/amenities
2019년 12월에 12박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The 3 pools are awesome. The overall hotel is very clean with friendly staff however the rooms are outdated and could do with renovations.
2019년 11월에 7박 숙박함
답변 제공: Satria (Mr) 님, 2019년 12월 12일
Thank you for your positive response, we hope you enjoy during stay in our hotel, for the next your trip to bali, you can stay in our hotel again, Thank you for your positive response. we hope you enjoy during your stay in our hotel, for the next your trip to bali, you can stay in our hotel again, we will welcome you in our hotel

8/10 - 좋아요

실제 이용하신 고객

2019년 10월에 6박 숙박함
답변 제공: Satria (Mr) 님, 2019년 10월 22일
thank you for your stay in our hotel, we hope you are happy during stay in our hotel. and thank you for your review for our hotel. we will happy if you can to stay again in our hotel for the next trip in bali. :) :) :)

8/10 - 좋아요

Ruben

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I would stay here again
Staff are very friendly. Breakfasts are impressive. Tile floor of the pool is “emerald green”. This gives water in the pool a green appearance which is not appealing to me.
2019년 9월에 6박 숙박함
답변 제공: Satria (Mr) 님, 2019년 10월 8일
Dear Mr/s. Ruben Thank you for your stay in our hotel, and thank you for your comment, we will update your comment in our team for so we can correcting for servise in our hotel. we will happy if you can to stay again in our hotel for the next trip in bali.

6/10 - 괜찮아요

Ravi

2019년 8월에 2박 숙박함
답변 제공: Satria (Mr) 님, 2019년 10월 8일
Dear Mr/s. Ravi Thank you for your review thank you for your stay in our hotel, we hope you are happy during stay in our hotel we will happy if you can to stay again in our hotel for the next trip in bali. :) :) :) Thank you

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2018년 10월에 10박 숙박함

10/10 - 훌륭해요

Leanne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Luved my stay
Excellent service and food staff r helpful and happy loved my room and the 3 pools were beautiful
2019년 5월에 13박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 4월에 4박 숙박함

10/10 - 훌륭해요

Anna

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good hotel
Good hotel with many pools. Booked a room for 4 person and it was very good. We got a kitchen, 3 bedrooms and 2 toilets. The staff was very helpful. Cleaning was bad
2019년 2월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 1월에 9박 숙박함

8/10 - 좋아요

LB 님, Singapore

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Pleasant stay Pros Good location with eateries and malls around 3 pools Good value for money Cons WIFi very very poor - need to go to lobby to check mail Old building is very very run down - ask for a room in new building and if you dont get this request consider staying in another hotel Meal selection of the buffet is poor - for example they did not have chicken sausages and ham - only beef! - be wary of this Room service closes at 1030pm Hotel tour guide is extremely expensive- book tours from outside Overall ok stay for few nights - but be wary of very very poor wifi
2018년 12월에 4박 숙박함

8/10 - 좋아요

SG 님, Brisbane

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I'm their regular customer, really love this hotel & pool esp 2 bdr apartment, only sometimes their reckless staff were annoying although they were friendly, asked for sugar and didn't come for the next hours, banged the wall next to my bedroom at 7am, etc, wifi had also been useless.
2018년 12월에 2박 숙박함

6/10 - 괜찮아요

Vijay

좋아요: 직원 및 서비스
Nice hotel located main area. Opp Mc Donald and other shops.
2018년 12월에 4박 숙박함
답변 제공: Dian 님, 2018년 12월 20일
Dear Mr. Vijay Thank you for choosing Grand kuta as your accomodation during you stay in bali and thank you for staying with us. we appreciate your feedback. Kind regards. Dian E-commerce

10/10 - 훌륭해요

Leanne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Staff excellent facilities great nice quiet location
2018년 10월에 10박 숙박함
답변 제공: Dian 님, 2018년 12월 20일
Dear Mrs. Leanne Thank you for staying with us and we appreciate your feedback. Kind regards Dian Ecommerce

8/10 - 좋아요

Josefine

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2018년 8월에 4박 숙박함

10/10 - 훌륭해요

Lynn 님, Tasmania

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place to stay
We stay at Grand Kuta at least once a year. Great place to stay, convenient, clean with friendly and helpful staff
2018년 7월에 12박 숙박함

8/10 - 좋아요

Richard 님, New Zealand

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Excellent value-for-money, but needs maintenance
Really excellent value-for-money for a three bedroom suite that opened straight out to large pool. Hotel was quiet and we had exclusive use of the pool most of the time, which was excellent for both parents and kids. Not on beach, but shortish walk or really cheap taxi ride to get there. Staff were very friendly and helpful. Only downside was room seemed a bit run-down (eg, shower head fell off and needed replacing -- though this was fixed immediately when reported; loose door handles; air conditioners an older style and quite loud by modern standards). Hot water seemed to run out on a regular basis in the morning. Room was always kept very clean though. Breakfast included was OK (for the price), though will be repetitive if you don't want to start the day with asian cuisine (not a problem for me!). Hotel organised transfer to airport on departure and this was cheaper and better than the alternative we'd pre-booked (on Expedia) for arrival. Still more expensive than a taxi, but highly recommended if you have lots of luggage.
2018년 7월에 11박 숙박함

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 객실의 편안함
Not warmingly Grand
1. Dirty room floors. 2. Broken shower head. 3. Front desk Staffs attitude (Dian) accusing us of stealing laundry bag and then showing the charge.
2018년 5월에 2박 숙박함
답변 제공: Widya Jamil 님, 2019년 1월 12일
Thank you for sharing your lovely review Mr/s. it was a pleasure to have you with us on your trip to Bali recently. We are delighted to read that you enjoy your stay with us. and we do apologize if there is some matter not as what your expectation during stay with us. we already put your review as important information for our management. We always accept any critics and suggestion for any guest to make our property more better and better service for the future especially for our product and facilities. We look forward to serving you on your next trip to Bali. With best personal regards

8/10 - 좋아요

Chino

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel room is neat and tidy. Cleanliness wise is not bad. Location wise is not bad either.
2018년 5월에 4박 숙박함
답변 제공: Widya Jamil 님, 2018년 5월 28일
Thank you for sharing your lovely review Mr/s. Chino. it was a pleasure to have you with us on your trip to Bali recently. We are delighted to read that you enjoy your stay with us. and we do apologize if there is some matter not as what your expectation during stay with us. we already put your review as important information for our management. We always accept any critics and suggestion for any guest to make our property more better and better service for the future especially for our product and facilities. We look forward to serving you on your next trip to Bali. With best personal regards

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great service
Nice hotel, great service amazing people, Delicious breakfast and all facilities are awesum
2018년 3월에 3박 숙박함
답변 제공: Widya Jamil 님, 2018년 3월 26일
Thank you for your review, its nice pleasure to read your review during stay with us and hope we can welcoming you to stay again with us.

8/10 - 좋아요

실제 이용하신 고객

Godt tilbud !
Ok hotel til prisen. Enkel morgenmad. 3 gode pools. Roligt område. Fint for transit. Restauranter tæt på.
답변 제공: Widya Jamil 님, 2018년 2월 23일
Thank you for sharing your lovely review Mr/s. it was a pleasure to have you with us on your trip to Bali recently. We are delighted to read that you enjoy your stay with us. We always accept any critics and suggestion for any guest to make our property more better and better service for the future especially for our product and facilities. We look forward to serving you on your next trip to Bali. With best personal regards,

8/10 - 좋아요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Affordable, comfortable and exceptional service
A very relaxing and affordable hotel for a family. The service was top rate. Very attentive and friendly. The hotel facilities are being updated but to get a true 3 bedroom unit with direct pool access from your room for the price we paid was awesome. Air conditioners in each room also added to the comfort level. Two TV's with many Fox channels was an added bonus. The breakfast was good but a bit more oriented to the Asian market. The only issue was location - if you want shopping and nightlife at your doorstop. Jalan Legian is a 10 to 15 minute walk from the hotel - ok for us but if you had small children a little bit of effort. Overall I would recommend.
답변 제공: Widya Jamil 님, 2018년 2월 23일
Thank you for sharing your lovely review Mr. John. it was a pleasure to have you with us on your trip to Bali recently. We are delighted to read that you enjoy your stay with us. We always accept any critics and suggestion for any guest to make our property more better and better service for the future especially for our product and facilities. We look forward to serving you on your next trip to Bali. With best personal regards,

8/10 - 좋아요

eric

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
Good hotel to stay at. Not good that it states that there is a kids club on site. As there is none and no kids activities available. Went there with 3 kids because there was a kids club. Not really impressed. Will not make this mistake again.
2017년 7월에 5박 숙박함

6/10 - 괜찮아요

henry

Average , book it if cheap
Properties condition is not good , wore down everywhere .... But Location is good , near good food place n not too far from beach
2017년 6월에 5박 숙박함

8/10 - 좋아요

Tan 님, Malaysia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Overall is good, the staffs are very helpful. It's very pack if put an extra bed in the living room.
2017년 5월에 1박 숙박함

8/10 - 좋아요

Emma 님, Brisbane

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Affordable family accommodation
Lovely experience. quiet location but able to walk to the beach and busier areas. The staff were lovely and helpful. For the price the rooms were good and ideal for a family.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
good value of money
Lokasi strategis, kamar luas tapi breakfast biasa saja tdk istimewa. Cukup nyaman untuk ditinggali dan akan balik lagi ksana

10/10 - 훌륭해요

Ash 님, Victoria

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Loved the staff!
The staff at Grand Kuta were the most friendliest people, they went above and beyond - it was sad to leave! A little bit away from the main areas but overall the staff made the stay enjoyable!

8/10 - 좋아요

Linda 님, Australia

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Piece full location. Decor in room is lacking,
Enjoyed the stay and staff were lovley and helpful.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good quiet place for a few nights.
Comfortable stay
답변 제공: General Manager 님, 2017년 2월 21일
Thank you for sharing your lovely review t, it was a pleasure to have you with us on your trip to Bali recently. We are delighted to read that our product and services could reach your expectation. We do all utmost to provide better and better services for our customers. We look forward to serving you on your next trip to Bali. With best personal regards, Widya Jamil

6/10 - 괜찮아요

paul 님, Australia

좋아요: 직원 및 서비스
Nice hotel close to transport & market
Not that good but still OK. Staff were very nice. Swimming pools were neat & clean. Easy to get transport to go anywhere. Distance to beach is a little bit far but still walkable.

6/10 - 괜찮아요

실제 이용하신 고객

都市部のホテル
部屋にハエや虫が多い。ビジネスホテルと思った 方がいい。シャワーがとても臭いです。寝るだけならいいが虫除けは必ず必要です。

8/10 - 좋아요

Russell 님, Queensland Australia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Peace and tranquility
Staff were very friendly and very helpful. 3 Well maintained pools spacious rooms with balcony. Close to beach a taxi might cost you $2.50 Use Bluebird only. Buffet includes eggs and there style of bacon done to order. We will stay there again next year. We have visited Bali on 3 previous occasions so we know what to expect

8/10 - 좋아요

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좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Greatlocation just outside of the hustle & bustle
Great staff clean pools great food & service. Breakfast menu was ok

8/10 - 좋아요

Lynn 님, Tasmania

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place to stay
Great place to stay. Close to everything

4/10 - 별로예요

Melissa 님, Camden

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
Dangerous pool!
This is the worst hotel I've stayed in on my many trips to Bali. First of all I was shown to a room with a charmless view of an overgrown patch of land. I asked to be moved towards the pool on the ground floor. This was okay but the pool is very dangerous. There are no steps going into the pool and it is 1.2 meters throughout. It is very, very difficult to get into and out of with ladders that are hazardous. I had a very bad slip down the ladder injuring my leg severely. This was a business trip for me and I just wanted to relax with a quick swim at the end of the day- after the fall, I didn't bother with the pool. The night manager was really great in allowing me to stay late on my check out day due to the incident and the fact I'd had to put up with very loud Chinese people in the pool at 630 am. They greedily ate the breakfast buffet and really had no manners. They made me feel sick watching the way they ate. WiFi was extremely bad. The lady that did reflexology on my feet at the spa was great but the spa is hotter than outside! All walls are made of glass with one tiny air conditioner. If you want to use a sauna, go there!

8/10 - 좋아요

Patrick 님, Tasmania

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place to stay
Great place to stay . Clean comfortable room. Friendly helpful staff. Close to Starbucks and restaurants. We have stayed three times and will be back again.

10/10 - 훌륭해요

Girardo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Hotel!
Check-in was quick and easy. Staff were always kind and helpful. There's a nice restaurant on-site with good food & drink at low prices. There's not a lot to do in the immediate neighborhood, but getting around Kuta is inexpensive and easy. I will definitely stay here again.

8/10 - 좋아요

Monique 님, Newcastle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Stay
This hotel is great value for money. The rooms are large and very clean, the hotel staff are extremely helpful and polite. There are three pools and although lovely they only get sun in the morning, which is nice to cool off in the afternoon. The food from the restaurant was delicious. The only disappointment was when we went to leave for the airport they told us they were unable to call a taxi for us, because they wanted us to use their service (which is much more expensive than a taxi charges). It is about 5minutes drive to all the main attractions and areas.