테라스/파티오

호텔 그림스보기르 바이 케아호텔 여행 후기

4 out of 5
호텔 그림스보기르 바이 케아호텔
Asborgir 30, Selfoss, Southern Region

이용 후기

9.2

매우 훌륭해요

평점 10 - 훌륭해요. 247개 이용 후기 중 174개" "
평점 8 - 좋아요. 247개 이용 후기 중 47개" "
평점 6 - 괜찮아요. 247개 이용 후기 중 17개" "
평점 4 - 별로예요. 247개 이용 후기 중 6개" "
평점 2 - 너무 별로예요. 247개 이용 후기 중 3개" "

9.6/10

청결 상태

9.2/10

직원 및 서비스

8.6/10

편의 시설/서비스

9.4/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

8/10 - 좋아요

Jungho

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

10/10 - 훌륭해요

Balvinder

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful place, great team
2024년 3월에 1박 숙박함
답변 제공: Harpa 님, 2024년 4월 4일
Dear BaldvinderThank you for your review. We are delighted to hear how well you liked us, and we wish you happy and save travels. See you later!Best regardsHarpa MagnúsdóttirAssistant Hotel ManagerHotel Grimsborgir by KEA

10/10 - 훌륭해요

Amit

2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Esteban

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wonderful experience. One of the best hotels I have stayed at.
2024년 3월에 1박 숙박함
답변 제공: Harpa 님, 2024년 4월 2일
Dear EstebanThank you for the beautiful words, we are both happy and thankful that we managed to make you stay so enjoyable. We do hope we will see you later!Best regardsHarpa Magnúsdóttir Assistant Hotel Manager Hotel Grímsborgir by KEA.

10/10 - 훌륭해요

steven 님, goleta

2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Benjamin 님, Frederick

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We were travelling around Iceland and stopped and stayed here for 1 night on our anniversary. The suite was clean, dinner and drinks were good.
2024년 3월에 1박 숙박함
답변 제공: Harpa 님, 2024년 3월 25일
Dear BenjaminThank you for taking the time to write us a review! We are delighted to hear how well you liked our hotel, the cleanliness and the dinner and drinks! Happy anniversary!We look forward to have you here again later.Best regardsHarpa MagnúsdóttirAssistant Hotel ManagerHótel Grímsborgir by KEA

6/10 - 괜찮아요

Abu 님, WARREN

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Location was amazing! But problems with patio door, safe locker, and housekeeping was not great
2024년 3월에 4박 숙박함
답변 제공: Harpa 님, 2024년 3월 6일
Dear Abu.Thank you for taking the time to write us a review. We are happy to hear how well you liked our location, it truly is convinient to the golden circule and other beautiful sites around the south. We are sorry that we where not up to task during your stay, and we have already looked into the matters to fix the problems. I do hope you will give us a second change if you come again to Iceland.Best regardsHarpa MagnúsdóttirAssistant hotel managerHotel Grimsborgir by KEA

10/10 - 훌륭해요

Lori

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This place was awesome! Super clean and the staff were so very nice! The rooms had robes and slippers included so that was a bonus - especially with the snow outside! When we arrived to checkin, we were told the receptionist had just stepped away for a few, so the bartender (at the connecting restaurant) invited us to have a complimentary drink at the lounge area by the bar. So nice! And it was only a 2 min wait!! I had a lovely time here - also dined at the connecting restaurant and the food was amazing! Breakfast was also included so great deal! Would definitely recommend!!
2024년 2월에 1박 숙박함
답변 제공: Harpa 님, 2024년 2월 22일
Dear LoriThank you very much for taking the time to write us, and such a nice review! We are in heaven! The snow makes it a little bit like Winter Wonderland dosnt it? We would love to accommodate you later if you ever return to Iceland.Best regardsHarpa MagnúsdóttirHotel Grímsborgir by KEA

10/10 - 훌륭해요

David

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We stayed in the 4 bedroom lodge. Was very big and spacious. We had our own hot tub . Great for families and only 15 minutes drive from the local town of Selfoss. Staff really polite and friendly - nothing was too much. Food was also good
2024년 2월에 3박 숙박함
답변 제공: Harpa 님, 2024년 2월 16일
Dear DavidThank you for taking the time to write us a review. We are delighted about how well you liked our hotel, the staff, location and the food. Our lodges are perfect fit for families of diffrent sizes, and gives both privacy but also the option of socializing. We hope you had a great stay in Iceland and that we will be able to accomoodate you later if you you travel back to Iceland.Best regardsHarpa MagnúsdóttirAssistant Hotel ManagerHotel Grimsborgir by KEA

10/10 - 훌륭해요

Brooke

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property is beautiful, the staff were very accommodating, and we loved our stay. The room was the highlight, big cozy bed with plenty of pillows, large, awesome tv, large bathroom with heated floors, and great shower. Negatives are just nitpicks: our hot tub didn’t work so we had to change rooms, food at the restaurant was just ok, and the locks on the room were unnecessarily difficult. Loved it and would definitely return.
2024년 2월에 2박 숙박함
답변 제공: Harpa 님, 2024년 2월 16일
Dear BrookeThank you for taking the time to write us a review. We are thrilled to hear how well you liked our hotel, the staff and our rooms. We will take your nitpicks into consideration to improve our performance. We hope you had a pleasant journey in Iceland and hope to accommodate you later if you travel back to us.Best regardsHarpa MagnúsdóttirAssistant Hotel ManagerHotel Grímsborgir by KEA

10/10 - 훌륭해요

Kellie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A Must Stay
Our stay was perfect! The room was clean, comfortable, and aestethically pleasing. We were upgraded to a junior suite for free. We enjoyed a 5- course meal that was absolutely delicious in the restaurant. The staff was helpful and friendly. We highly recommend a stay here!
2023년 12월에 1박 숙박함
답변 제공: Harpa Magnúsdóttir Assistant Hotel Manager 님, 2023년 12월 27일
Dear KellieThank you for taking the time to write us, and such a beautiful review. We are thrilled hear of well you liked us, our cleanliness, our staff and the restaurant! We do hope we will have the pleasure of accommodate you later. Happy new years!

4/10 - 별로예요

Richard

별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We arrived to be told the restaurant and bar was closed for a party so no facilities available. Given the location, we found this completely unacceptable. We were told we had been emailed 2 days in advance to be informed of the situation but I had not received the communications. After a long day of travelling our only option was to drive away to find food. The staff were unhelpful in this situation, we got offered a box to take from the party buffet. The rooms were quite basic and the breakfast was poor. Way over priced and over stated in quality.
2023년 11월에 1박 숙박함
답변 제공: Harpa 님, 2023년 11월 30일
Dear RichardI am deaply sorry that we did not manage to serve you to our standard. We try to reach all our guests to inform them about this, how ever it is not always possible to do so.Again, I deeply apologize, and I hope this did not take to much from your travelling. I fyou ever consider coming back, please contact us directly so we can try to create the good memories we want everyone to have here.Best regardsHarpa MagnúsdóttirAssistant Hotel Manager

10/10 - 훌륭해요

caleb

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice and private with everything you need onsite.
2023년 10월에 1박 숙박함
답변 제공: Harpa Magnúsdóttir 님, 2023년 11월 2일
Hi CalebThank you for the review and the nice score, we are thrilled to hear how well you liked it. Best regards

6/10 - 괜찮아요

Anny

2023년 10월에 1박 숙박함
답변 제공: Reception Team 님, 2023년 11월 13일
Dear Anny,We truly appreciate your valuable feedback. Thank you for taking the time to share your thoughts with us; it holds significant importance for our hotel.

10/10 - 훌륭해요

Marie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We love this hotel and we will definitely go back
2023년 10월에 3박 숙박함
답변 제공: Reception Team 님, 2023년 11월 13일
Dear Marie,Thank you for choosing Hotel Grimsborgir for your recent stay! We're delighted to hear that you loved your experience with us. It's always rewarding to know that our guests had a positive stay.

4/10 - 별로예요

Nishit

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Expected more given how much we paid for the hotel. Breakfast was laid out well but limited vegan / vegetarian options. Room was incorrectly set up for our family even though it was made clear at the time of booking. The staff resolved the issue but it took some time and that’s frustrating after a very long day. We were given a disabled room when we hadn’t requested it. The shower drain wasn’t functioning properly so we couldn’t have proper showers, and if you did, you would flood the bathroom. Really surprised they allocated this room as it was quite clear that no one had checked if everything was functioning properly. No upgrade or benefits given despite VIP Access. Very disappointed.
2023년 9월에 1박 숙박함
답변 제공: Reception Team 님, 2023년 11월 13일
Dear Nishit,Thank you for taking the time to share your experience with us. We sincerely apologize for the inconveniences you encountered during your stay, and we genuinely appreciate your feedback as it helps us improve our services.We deeply regret the oversight in setting up your room and the inconvenience it caused. Your comments about the limited vegan/vegetarian options and the issues with the disabled room have been duly noted, and we assure you that we will address these matters promptly to prevent a recurrence.We understand the frustration of having to wait for resolution, especially after a long day, and we're sorry for any discomfort this may have caused. Your concerns about the shower drain are also noted, and our maintenance team will investigate and rectify the issue promptly.Please allow us another opportunity to make it right for you. We would be grateful for the chance to welcome you back and provide you with the exceptional experience you deserve.If you have any further details or if there's anything specific you'd like us to address, please feel free to contact us directly. Your satisfaction is our priority.

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 1박 숙박함
답변 제공: Reception Team 님, 2023년 11월 13일
Dear Michael,We truly appreciate your valuable feedback. Thank you for taking the time to share your thoughts with us; it holds significant importance for our hotel.

10/10 - 훌륭해요

Ronnie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The rooms and suite were so inviting, lovely and peaceful feeling. The hot tub was a treat. The easy walk to the dining room and the delicious food was wonderful. The pillows would have felt much better in down and the mattress was too hard,.
2023년 9월에 2박 숙박함
답변 제공: Dumi 님, 2023년 9월 25일
Dear Ronnie, We're thrilled to hear that you found our rooms and suite inviting and enjoyed the hot tub and dining experience. We appreciate your feedback about the pillows and mattress, and we'll take your comments into consideration for future improvements to enhance your comfort during your next visit.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
Great Hotel
Charming hotel. Had a suite with outdoor hot tub. Very good service. Breakfast was nice. Great location.
2023년 9월에 1박 숙박함
답변 제공: Dumi 님, 2023년 9월 25일
Thank you for sharing your experience with us. We're delighted to hear that you found our hotel charming and enjoyed your suite with an outdoor hot tub. It's wonderful to know that you had a positive service experience and that you appreciated our breakfast offerings. We're also glad to hear that you found our location convenient. We look forward to welcoming you back for another memorable stay in the future.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Top notch service. Good room. Good minibar. My best stay in Iceland so far
2023년 9월에 1박 숙박함

6/10 - 괜찮아요

Melanie

가족 여행
좋아요: 청결 상태, 직원 및 서비스
The Grimsborgir is a nice hotel
The Grimsborgir is a very pretty hotel located near a number of great sites and attractions, but not actually in the town of Selfoss. The rooms are a bit small, but the views are lovely and the amenities good.The staff is pleasant and helpful. The hotel restaurant, however, needs work. The arctic char was quite dry, the marinara sauce on the pasta was a little too sweet, and our entrees came out haphazardly rather than all at once. Not what I expect at an expensive restaurant.
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

David

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Staff was friendly and helpful. We rented 2br apartment and it was just ok. Very cramped and our family of 4 couldn't sit in living room and watch movie comfortably together. Also - my recommendation would be to add lighting to the bathroom, very dark. Overall - would give property 3 out of 5 stars.
2023년 8월에 1박 숙박함
답변 제공: Dumi 님, 2023년 9월 25일
We truly appreciate your feedback and are delighted to hear that you found our staff friendly and helpful during your stay. However, we regret to learn that the 2-bedroom apartment didn't fully meet your expectations in terms of space and comfort. Your comments regarding the living room and bathroom lighting have been duly noted, and we will work towards addressing these concerns to enhance our guests' experience. We hope to have the opportunity to welcome you back in the future, and we'll strive to provide you with an even more enjoyable stay. Thank you for choosing us and sharing your valuable input.

10/10 - 훌륭해요

David J.

2023년 8월에 1박 숙박함

8/10 - 좋아요

Frank 님, Ratingen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
X
2023년 7월에 2박 숙박함

10/10 - 훌륭해요

Elliot

2023년 7월에 2박 숙박함

10/10 - 훌륭해요

Priya

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great place to stay. Very nice and clean
2023년 7월에 3박 숙박함

10/10 - 훌륭해요

Douglas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Anthony

2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Julio 님, Miami

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good hotel in the area of the golden circle Convenient to visit the beatufull sightseeing of this area
2023년 7월에 2박 숙박함

10/10 - 훌륭해요

Carlos

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good location to visit the Golden Circle. Very good and comfortable rooms.
2023년 6월에 3박 숙박함
답변 제공: Dumi 님, 2023년 6월 11일
Thank you for choosing to stay with us and for sharing such a positive review of your recent experience at our hotel. We greatly appreciate your kind words and are delighted to hear that you had an enjoyable stay.

10/10 - 훌륭해요

Frauke

2023년 5월에 1박 숙박함

10/10 - 훌륭해요

David

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 1박 숙박함
답변 제공: Dumi 님, 2023년 6월 11일
Thank you for choosing to stay with us and for sharing such a positive review of your recent experience at our hotel. We greatly appreciate your kind words and are delighted to hear that you had an enjoyable stay.

8/10 - 좋아요

Patricia

좋아요: 청결 상태, 직원 및 서비스
2023년 4월에 1박 숙박함
답변 제공: Dumi 님, 2023년 6월 11일
Thank you for choosing to stay with us and for sharing such a positive review of your recent experience at our hotel. We greatly appreciate your kind words and are delighted to hear that you had an enjoyable stay.

10/10 - 훌륭해요

Tony

2023년 3월에 1박 숙박함
답변 제공: Dumi Ionita 님, 2023년 4월 2일
Dear Tony,Thank you for taking the time to share your positive experience at our hotel. We are thrilled to hear that you enjoyed your stay.Thank you for choosing to stay with us, and we hope to welcome you back soon for another great stay

10/10 - 훌륭해요

Emma

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 3월에 4박 숙박함
답변 제공: Dumi Ionita 님, 2023년 4월 2일
Dear Tony,Thank you for taking the time to share your positive experience at our hotel. We are thrilled to hear that you enjoyed your stay.Thank you for choosing to stay with us, and we hope to welcome you back soon for another great stay

10/10 - 훌륭해요

Deborah

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We were so pleased we chose Hotel Grimsborgir for our stay. It is in a beautiful location, easy to get to lots of different places of interest and the scenery is amazing. The staff were very friendly and helpful and the accommodation was so comfortable and warm. The hot tub was a lovely addition.
답변 제공: Dumi Ionita 님, 2023년 1월 15일
Dear Deborah,Thank you for taking the time to review your stay at Hotel Grimsborgir. I’m so glad to hear that our staff were able to make your experience with us a memorable one and that you enjoyed all of the amenities we offer.Thank you again for taking the time to share your feedback with us – it’s always appreciated.

8/10 - 좋아요

Dattaprasad

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice boutique property
2022년 11월에 3박 숙박함
답변 제공: Grimsborgir team 님, 2022년 12월 20일
Thank you for your time! We hope to welcome you back

10/10 - 훌륭해요

Karen 님, landrum

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Restaurant was amazing, should have ate there every night, nothing compared. Rooms we great and clean. Staff was amazing, beyond accommodating.
2022년 10월에 3박 숙박함
답변 제공: Grimsborgir team 님, 2022년 12월 20일
Thank you for you time and review! We greatly appreciate it and we are thrilled you enjoyed our food and accommodation!

10/10 - 훌륭해요

Debra A

2022년 10월에 2박 숙박함

10/10 - 훌륭해요

Evangeline 님, North Richland Hills

2022년 10월에 2박 숙박함

10/10 - 훌륭해요

ansley

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 10월에 1박 숙박함

2/10 - 너무 별로예요

DEBRA 님, scarsdale

가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스
Was not a 5 star hotel. No amenities
2022년 9월에 1박 숙박함
답변 제공: Dumitru Ionita 님, 2022년 9월 24일
Dear Debra,Thank you for taking the time to leave a review about your recent stay at Hotel Grimsborgir. I am sorry to hear that your experience with us was not the enchanting experience we wish all our guests to have.We are honored that you gave our hotel a try, and we would love to show some of the other rooms and views we have available to make your stay as enjoyable as possible, in case you reconsider to stay at our property.Thank you for staying with us, and all the best in your future travels!

10/10 - 훌륭해요

Arlene 님, Elkton

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Perfect location Friendly staff!
2022년 9월에 3박 숙박함

10/10 - 훌륭해요

Gerard 님, Sarasota

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff was very nice and friendly. The room was very comfortable. The property had beautiful views.
2022년 8월에 1박 숙박함

10/10 - 훌륭해요

Mark

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The rooms were nicely appointed. The shared hot tubs between the units were regularly drained, clean, freshly filled and easy to operate from the panels at each unit. The buffet breakfast was excellent - fresh omelette station, fresh juices, breads and pastries as well as vast assortment of other options. The only problem we had was dealt with promptly and professionally by Helga.
2022년 8월에 1박 숙박함

10/10 - 훌륭해요

moshe

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful place. great dining including breakfast and dinner. Very happy with hotel.
2022년 8월에 2박 숙박함

4/10 - 별로예요

실제 이용하신 고객

별로예요: 직원 및 서비스
2022년 8월에 1박 숙박함

10/10 - 훌륭해요

Cheryl

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 8월에 1박 숙박함

2/10 - 너무 별로예요

Jonathon

가족 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스
Restaurant was very poor both for dinner and breakfast. Hot tubs were poorly maintained
2022년 8월에 1박 숙박함

8/10 - 좋아요

Thom

2022년 7월에 3박 숙박함