We rented 4 rooms. First, they failed to pick us up at the ferry. Second, they rented us rooms on the 4th floor with a broken elevator and didn't have anyone to carry our bags up. Third, the door batteries were dead and had to be replaced after 3 trips to the front desk. Fourth, the AC was broken, and we sweat for a couple of hours while they tried to repair it. They eventually moved us to the room next door, which they should have done first. Then the wifi didn't work and had to replaced. Not a good experience at all. You can tell Clarion put a lot of money into this place, but it is managed poorly.